PEOPLE RISK MANAGEMENT. Jenny Reid Director

Transcription

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2 PEOPLE RISK MANAGEMENT Jenny Reid Director

3 The problem with human resources Is that they are human, with all that entails. Truthfully, the human condition is by and large good. Most people are honest, sincere, responsible And prepared to work hard for a fair shake. But there are others that give people a bad name. These are the ones that lie, cheat and steal. They are the businessman s worst nightmare For the damage they can cause. These are the people you don t want working for you.

4 Insurance against Bad Ethics People Risk Third Party Risk People Risk Management Programme People Wellness People Safety & Security People Management

5 Insurance against Bad Ethics People Risk Third Party Risk People Risk Management Programme People Wellness People Safety & Security People Management

6 ETHICAL COMPANIES VIBRANT TOP TALENT GOOD CLIENTS SUCCESS!!!

7 Corporate Greed Smoke Screen

8 Common Denominator

9 Human Element V A L U E Workers Decision Makers Shareholders Integrity

10 Corporate Image

11 People Risk

12 WHAT DOES A BAD HIRE COST YOUR COMPANY?

13 Cost of Bad Hires 44% of retail shrinkage was due to employee theft *Source: National Retail Federation Security Survey 30% of all business failures are caused by employee theft. *Source: American Management Association and US Chamber of Commerce The FBI calls employee theft the fastest growing crime in America. 55% of perpetrators of employee theft are managers. *Source: American Society of Employers

14 False Information It costs R to replace a salaried employee, R to replace a mid-level employee, and R to replace a senior executive. *Source: Recruiting Times The U.S. Department of Labor estimates that the average cost of a bad hiring decision can equal 30% of the first year s potential earnings. *Source: U.S. Department of Labor

15 False Information 9% of job applicants falsely claimed they had a college degree, listed false employers, or identified jobs that didn't exist. *Source: Resume Inflation: Two Wrongs May Mean No Rights, by Barbara Kat Repa, Nolo.com 11% of job applicants misrepresented why they left a former employer. *Source: Resume Inflation: Two Wrongs May Mean No Rights, by Barbara Kat Repa, Nolo.com 1/3 job applications listed dates of employment that were inaccurate by more than three months. *Source: Resume Inflation: Two Wrongs May Mean No Rights, by Barbara Kat Repa, Nolo.com

16 False Information 53% of all job applications contain inaccurate information. *Source: Source: Society of Human Resources Management 49% of hiring managers had caught a job applicant fabricating some part of his/her resume. *Source: CareerBuilder.com Survey, 34% of application forms contain outright lies about experience, education, and ability to perform essential functions on the job. *Source: Wall Street Journal

17 Local Government Municipal Systems Act Selection must be competence based to ensure the effective performance by muncipalities of their functions How do we measure competence?

18 Local Government Municipal Systems Act Potential Employee : Must be a SA citizen or permanent resident Possess relevant qualifications, competence & experience Must disclose contactable references Must be registered with the relevant industry body Must disclose disciplinary records or dismissal

19 Local Government Municipal Systems Act Misrepresentation = Disciplinary action At what cost?

20 Local Government Municipal Systems Act Municipality must compile & maintain records of all applications Panel members for interview must disclose their interests

21 Local Government Municipal Systems Act Regulations for dismissed persons

22 Third Party Risk

23 Third Party Risk Temporary Staff Contractors Outsourced Labour Clients Suppliers

24 Etenders.co.za BENEFITS? Single point of entry to view, search and identify government tender opportunities; Improve competitiveness in the tender process by making it easier to identify to access tender information and documents; Increase transparency in relation to the tender awards published on the etender portal; First step to digitalising interaction between South African business and government; Reduce and hopefully eliminate duplication of costs and effort associated with traditional tender publications; Provide a free service to departments, business and public in accessing tender information and opportunities.

25 Etenders.co.za Great news! Where is the verification process?

26 FRAUD PREVENTION DATABASE Existing employees Potentials employees Fraud Prevention Database Past employees Key personnel in suppliers Outsourced / temporary employees

27 Where are you right now?

28 Jenny Reid