Growing a Bilingual Workforce
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- Josephine Lindsey
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1 Growing a Bilingual Workforce Cultural Competence Summit XX March 15, 2017 Presented by: Wanda Tapia Musetta Perezarce, RN, BSN, MBA Amy Faulstich, MSW
2 Presenter Introductions Wanda Tapia - Executive Director, Latino Service Providers Musetta Perezarce, RN, BSN, MBA - Kaiser Nursing Supervisor, Santa Rosa Junior College Health Careers Academy and Summer Health Careers Institute Adjunct Faculty Amy Faulstich, MSW - Mental Health Services Act Coordinator, Sonoma County Department of Health Services, Behavioral Health Division
3 Imagine Imagine You Index Cards Write down what you imagine learning from the next 90 min When you hear, Growing a bilingual workforce, what do you imagine for impact in your county?
4 Presentation Goals Demonstrate a model of how a County can partner with community organizations to implement strategies to recruit bilingual and bicultural candidates to join the behavioral health workforce Provide insights and strategies to replicate this model How to overcome civil service barriers to hiring and recruiting a diverse workforce
5 Learning Objectives Participants will identify 2 barriers regarding targeted recruitment for governmental organizations. Participants will identify ways to leverage resources to support collaboration Participants will identify 1 strategy they can apply in their community
6 Importance of Growing a Diverse Workforce Current 36 bilingual and bicultural staff at BHD Latino Population in Sonoma County growing Need to recruit staff that reflect the demographic of the county population Need for policy level, regional level, local system level change Social justice issue
7 Barriers to Growing a Diverse Workforce Competing with other healthcare organizations Small pool of applicants Interest in behavioral healthcare as a career Institutional barriers
8 Getting Started: Bringing an Idea into Focus Developing Mental Health Service Act contract with Latino Service Providers County leveraging established relationship with Latino community based organization Utilization of Workforce, Education and Training (WET) resources-statewide, regional and local
9 Strategies for Growing a Diverse Workforce in Sonoma County Community Based Organization : LSP Workforce Development Program Collaboration : Statewide, Regional, Local Behavioral Health Career Pipeline Projects: Mi Futuro
10 Strategies for Growing a Diverse Workforce in Sonoma County Latino Service Providers Community Based Organization Our impact in our community Workforce Development Program
11 LSP Workforce Development Program Demographics Cultural barriers Mental Health issues faced by Latinos Our partnership is to Participate in activities that support bilingual/bicultural applicants to apply to Sonoma County BHD jobs Website Development - Maintain website for recruitment of bilingual/bicultural staff for Sonoma County Behavioral Health Division (SC-BHD) Workforce: Our focus areas are: Community Engagement Capacity Building Collaboration
12 Community Engagement Connecting E-Newsletters Community presentations Outreach booths Website Social Media
13 Capacity Building Bridging opportunities Workforce Development Program Pipeline Projects- Mi Futuro Symposium CRDP/OHE Testimonios YP Program Fiscal agent- 6 grass root organizations SRJC Health Careers Academy
14 Collaboration Collective Impact Monthly partner meetings 1,400 active members collaborating Identify and/or develop culturally appropriate materials for recruitment of bicultural workforce (website) Participate in North Bay Collaborative meetings Planning meetings with Behavioral Health Strategize Develop measures Connecting our community
15 Leveraging Maximize Impact Latino Service Providers & Sonoma County Behavioral Health increased services in Sonoma County Funding allowed an increase in services Expansion of outreach services Strategic partnership Leveraged initial funding to build new services Collective Impact to improve our community s health
16
17 Workforce Development Pipeline Projects Mi Futuro Annual Symposium California Reducing Disparities Program-Youth Promotores and Workforce Development Santa Rosa Junior College Health Careers Academy Sonoma County Behavioral Health Division- Regional Projects
18 Collaboration : Statewide, Regional, Local Participate in North Bay Collaborative meetings and Greater Bay Area Collaborative Meetings
19 Mi Futuro esta en Carreras de Salud A behavioral health and primary healthcare career symposium for youth OSHPD Grant - expanded other opportunities, structure based on research workforce development needs, leveraged local healthcare support (St. Joseph, Sutter, Kaiser) Collaborative Partnerships - CIBHS, SRJC, Each Mind Matters campaign, Sonoma County Behavioral Health Culturally Competent Leadership - changed name from My Future is in Healthcare to Mi Futuro Pipeline - Summer Health Careers Institute & Health Careers Academy fed into MF, started at 160, now at 300+, expanded BH careers Age - entry level vs. re-entry students, need for income at early adulthood, career ladder begins in teen years
20 Successful Qualities to Accomplish Strategies
21 Culturally Relevant Content Bridging the Service and Education Gaps: Career Pathways into Health Professions for Latino Students
22 Leadership Representation Community Trust. Cultural Competence. Latina. Behavioral Health. Workforce Development. Co-Founders: Wanda Tapia & Musetta Perezarce
23 Leadership Representation Engagement supported by leadership that mirrors target audience Peer-to-Peer Engagement
24 Lived Experience Reaching Target Population
25 Introducing Careers Resources to achieve professions Engagement: professionals, target audience
26 Awareness Transformational information, community, & experiences
27 Resources Hispanic Serving Institute Partner
28 Establishing Value for Community Partnerships Understanding values of key stakeholders and creating experiences that fulfill them
29 Mi Futuro Location: Accessible, value, resources Facilities provided in-kind by SRJC Accessible location Higher-education institution to support pipeline Lower cost Barriers: systems, competing priorities, capacity, PR
30 Mi Futuro Attendee Target Geography (by County)
31 Mi Futuro Target Age Range
32 Mi Futuro Student Gender
33 Mi Futuro Ethnicity
34 Mi Futuro Learnings - Competing Priorities Transportation Professional Schedules Room Reservations Parking Committee Availability Surveys
35 Next Steps: Growing the Bilingual Workforce in Sonoma County Testomonios and Youth Promotores in connection with LSP Workforce Development program Mi Futuro 501C3 Youth programs with LSP-community engagement SCBH applying for OSHPD for regional pipeline projects MHSA tracking opportunities
36 Resources
37 Closing: Now you! Index Cards given at beginning Imagine You What impact stirs in you during presentation Collaboration - what are you already doing Q & A
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