Business Performance Improvement

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1 Introduction to the website Business Performance Improvement Resource BPIR.com

2 This help file This file covers the most important parts of BPIR, the Resource section and the Networking section, for account administration please refer to account admin help file. In slideshow mode hover the cursor over the callout box to see the explanation. epaao

3 About BPIR It is the leading resource for benchmarks, best practices and business excellence. It contains over one million articles and thousands of articles, tools and other resources - most content items are linked to real world case and research studies designed ed to make understanding d easy

4 About BPIR For any given process there are performance measures, benchmarks, best practices, self-assessment tools, expert opinions, articles, case studies and more available to guide you through any improvement project. Offers you the opportunity to connect with hundreds of global professionals. poesso as Discuss ideas, collaborate a on projects, search and best practices and make the website your organisation own internal knowledge management hub.

5 BPIR Home Page Not Logged-in 1 2 3

6 BPIR Home Page Logged-in

7 BPIR Services There are two main services in BPIR An information database of best practices, benchmarks and much more Network with BPIR members

8

9 Key information available Best practice case studies and success stories Performance measures and Benchmarks Self assessment tools Strategies, Tools, and Techniques Monthly management brief Business periodicals database Award winners database

10 BPIR Resources Home

11 Search Using The Bpir Cycle 1

12 BPIR Improvement Cycle

13 1.Self-assessment tools 1 2

14 2. Measures, Benchmarks & Trends

15 2. Measures, Benchmarks & Trends 1 3 2

16 3. Competitor Analysis 1 2

17 4. Strategies, Tools, & Techniques

18 5. Expert Opinion database

19 5. Case Study and Survey Study database Case study Survey study 2 3 1

20 5. Best Practice Management Brief reports More than 60 management brief reports 1

21 5. The Management Brief report 2 1

22 6. Award Winners

23 7. Access to over 650 popular business periodicals

24 7. Research Request service 1

25 7. Website Reviews

26 Search Using Best Practice Models 2

27 1 Model Selection Page

28 Category / Sub-category Selection 2 1 3

29 Measures/Benchmarks Database 1 2 3

30 Search Using Keyword 3

31 Search Using Keyword 1

32 Search Using Keyword 1

33 4 Business Periodicals Library

34 Business Periodicals Library

35 Best Practice Management Brief Reports 5

36 Best Practice Management Brief Reports More than 60 management brief reports 1

37 Best Practice Management Brief Reports 2 1

38 Review Your Saved Case Studies And Articles 6

39 Review Your Saved Case Studies And Articles

40 Review Your Saved Case Studies And Articles 2 1

41 Review Your Saved Case Studies And Articles 1

42 Review Your Saved Case Studies And Articles

43 Submit Research Request 7

44 Submit Research Request 1

45 Read the Latest Blog 8

46 1 Read the Latest Blog

47 Attend an Event 9

48 1 Attend an Event

49 General comments and tips

50 Key Generic Controls Appearing Variously on the BPIR Pages

51 Tips Once you have selected or reselected a model it will be remembered during the current session and all key data displays categorised accordingly. To look at a data page without categorisation use the ALL button on the bottom right hand side of the page. Remember to switch off the filter (search) function each time it is used when it is no longer required. If you are unsure what a control means, hover your cursor over the control - an explanatory note should appear.

52 Tips Help pages are linked to all yellow icons or text. Remember you can Request Research Use the request research facility and submit your requests every month. The BPIR model provides a detailed and jargon-free 250- category criteria and is the default choice. Should you forget your password use the password reminder facility.

53

54 Key Services Available Searchable personal profiles Searchable organisational profiles Projects collaboration and help request facility between members Effectiveness evaluation of a 20 improvement tools by members Discussion forums focused on different processes/functional areas/topics

55 Networking Section

56 1 Personal Profile

57 1: Personal Profile

58 Organisational Profile 2

59 2: Organisation Profile

60 2: Organisation Profile

61 2: Organisation Profile 1 2 3

62 Private Messages 3

63 3: Private Message 1 2

64 4 Requests for Assistance

65 4: Request for Assistance

66 Networking Search 5

67 5: Network Search 1 2

68 5: Network Search 1 2

69 5: Network Search 1 2

70 5: Network Search 1 2

71 Best Practice Award 6

72 6: Best Practice Award

73 7 Discussion Forum

74 7: Discussion Forum 1 2

75 Need more info? For more information about BPIR.com services or to setup live webinar contact us on:

76 BPIR.com 2011 BPIR.com Limited June-2011

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