Lesson 36: PERFORMANCE EVALUATION (18-25 minutes)

Transcription

1 Main Topic 5: Performance Lesson 36: PERFORMANCE EVALUATION (18-25 minutes) Today, you will practice your Reading and Listening Skills as you study texts related to PERFORMANCE EVALUATION. I. READING Exercise 1: What s missing? (5-6 minutes) Read the following EVALUATION REVIEW carefully. Choose the best word that would fill in the blanks. Name: Charles Johnson Position: Operations Staff Date: April 13, 2010_ Department: Production Supervisor: Ernest Brown_ Evaluation Period: June April 2010 PERFORMANCE FACTORS Job Knowledge Quality of Work Communication Skills Punctuality Not applicable Does not Meet Meets Exceeds Comments Needs to undergo additional training. Always minutes late. Overall Rating Meets Comments: The employee should a. knowledge and skills within six months to avoid probation. 1.a. improve b. improves c. improved d. improving Goals& Objectives: 1. The employee should increase knowledge on the operational c.. 2. a. ventures b. lectures c. procedures d. structures 2. The employee c. avoid coming late to work. 3. a. can b. could c. should d. would Supervisor s Signature Ernest Brown Date: April 13, 2010 Employee s Signature: Charles Johnson Date: April 13, 2010 Page 1

2 Exercise 2: Reading Check-up(3-4 minutes) Answer the following questions based on the previous text. 1. What is the overall performance rating of Mr. Johnson? He was able to meet the company s expectations. 2. If Mr. Johnson continues coming late to his work, what can possibly happen to him? He might be suspended. Exercise 3: Compare and Connect (3-5 minutes) Read the following EVALUATION FORM and try to answer the questions that follow. Name: Position: Date: Department: Supervisor: Evaluation Period: PERFORMANCE FACTORS Not applicable Does not Meet Meets Exceeds Comments Job Knowledge Quality of Work Communication Skills Punctuality Overall Rating Comments: Goals& Objectives: Supervisor s Signature Date: Employee s Signature: Date: Questions: 1. What are the performance factors being evaluated in the evaluation sheet? Employees Job knowledge, Quality of Work, Communication Skills, and Punctuality. 2. If an employee exceeds the expectations in the given factors, what will happen to him/her? He could be promoted to a higher position. Page 2

3 II. Exercise 1: What s in the photo? LISTENING (1-2 minutes) Study the following picture carefully. Then listen to the audio clip that follows. Question:Which of the following statement is true about the picture? a. The evaluation is unsatisfactory. b. The evaluation is negative. c. The evaluation is less than satisfactory. d. The evaluation is positive. Page 3

4 Exercise 2: Fill in the details(3-4 minutes) Listen to the following audio clip once then try to answer the exercises that follow. LISTENING TRANSCRIPT conversation between 2 persons (This will not appear in the material) (Someone knocks on the door) HR Manager: Please come in. Mr. Santos: Good afternoon, Mr. Robinson. HR Manager: Good afternoon Mr. Santos, please have seat. Mr. Santos: Thank you Sir. HR Manager: The reason why I called you is because I want to discuss the results of your recent performance evaluation. Mr. Santos: I see. Is there something wrong, Sir? HR Manager: Honestly, there are good and bad things that I need to discuss with you. First, I want you to know that we appreciate your efforts to improve your performance these past few months. Mr. Santos: It has always been an honor for me to be a part of this big company. HR Manager: Our management team considers you as one of our best employees. Hence, our recommendation is to enable you to undergo a managerial training to enhance your leadership skills. Mr. Santos: Does that mean I am being considered for a managerial position? HR Manager: Yes, we will be promoting you as an assistant operations manager at the soonest possible time. However, we are bothered with your frequent tardiness these past few weeks. Mr. Santos: I would like to personally apologize for that matter. My wife just gave birth to our first baby and needed my help until we finally found a nanny a few days ago. HR Manager: I see. Well then, I hope this won t happen again. We will formally announce your promotion a week after the end of your training. Read the following sentences carefully. Try to supply the missing word or phrase based on the listening clip. 1. Our management team considers you as one of our best employees. 2. Hence, our recommendation is to enable you to undergo a managerial training to enhance your leadership skills. 3. However, we are bothered with your tardiness these past few weeks. CHOICES: frequent tardiness leadership skills best employees operations manager Page 4

5 Exercise 3: Answering Questions (3-4 minutes) Read the following questions about the audio clip then choose the best answer from the four choices. You may opt to listen to the clip one more time with your tutor. 1. The manager wants to discuss the results of Mr. Santos. a. sales production b. training examination c. customer transaction d. performance evaluation 2. The management team considers Mr. Santos as. a. one of their best employees b. one of their smartest employees c. one of their laziest employees d. one of their worst employees 3. In what position is Mr. Santos being promoted? a. Assistant Operations Director b. Assistant Operations Manager c. Assistant Operations Producer d. Assistant Operations Supervisor 4. The management recommends that he undergo to enhance his leadership skills. a. a clerical training b. a managerial training c. an entrepreneurial training d. a secretarial training 5. When will Mr. Santos promotion be formally announced? a. a day after the end of his training b. a year after the end of his training c. a month after the end of his training d. a week after the end of his training Page 5