Innovation Acceleration Evolution and Application of our Change Acceleration Solutions. Kevin Locke, Sarah Hughes, Paige Toussant

Transcription

1 Innovation Acceleration Evolution and Application of our Change Acceleration Solutions Kevin Locke, Sarah Hughes, Paige Toussant 2

2 PINNACLE SPEAKER PROFILE KEVIN LOCKE Principal-in-Charge, Transformational Solutions DHG Healthcare Nashville, TN

3 PINNACLE SPEAKER PROFILE SARAH HUGHES Manager, IAE Architect and Knowledge Catalyst DHG Healthcare Nashville, TN

4 Learning Objectives Understand how the rapidly changing healthcare environment requires transformational agility (accelerated adoption and execution) Review the methodology and terminology of the DHG Healthcare Innovation Acceleration solutions Understand the ongoing evolution and application of our Innovation Acceleration solutions, including Population Health Management, Enterprise Strategic Planning and Service Line Planning Understand client issues, lessons learned, potential pitfalls and keys to a successful Innovation Acceleration engagement Preview work-in-progress related to ongoing development of our Innovation Acceleration solution set 5

5 Innovation Acceleration and Risk Capability 2.0 6

6 Innovation Acceleration Solutions

7 Innovation Acceleration Urgency 5 / 3 The average organization has undergone 5 enterprise changes in the past 3 years (Leadership Transition, Restructuring, Merger or Acquisition, Market Expansion) 73% of organizations expect to increase the types of major change initiatives they will undertake in the next 3 years of CEOs expect to implement change faster than they did 3 years ago 34% of change initiatives fully meet defined goals 8

8 Innovation Acceleration Science and Theory StrengthsFinder helps people uncover their talents, in order to help them develop their strengths. The CDI identifies underlying change symptoms, which ultimately impact the success of change in the organization. Transformative Learning // Jack Mezirow, PhD Identify the symptoms Measure and prioritize the symptoms Tailor change management strategies to minimize risk Meaning Perspectives // The Way Things Are Disorienting Dilemma // Shakes Meaning Perspectives Transformative Learning // Perspective Required by Transformation Stimulates the creative thinking that will generate the innovative spark Required by any organization embroiled in transformative change that is being driven by profound market shifts Dramatically enhances organizational consensus, reduces leadership time, maximizes resource utilization and accelerates execution 9

9 Innovation Acceleration Solutions

10 Innovation Acceleration Process Visioning Initiate Understanding the Foundation for Change Blue Sky Envisioning Without Limits Activate Constructing a Sustainable Response Engineering Launch Moving from Concept to Realization 11

11 Innovation Acceleration IAE Experience The IAE is used to solve a large business problem, either integrated into a broader scope of work or as a stand alone tool The IAE is comprised of 4 Modes; each Mode includes 3 Stages and concludes with a customized, real-time Artifact Initiate Blue Sky Activate Launch Evaluate, Understand, Why Take Off, Flight, ILS Individual Forces, Organizational Forces, Mitigation ST+A, Measures, Story The IAE is a purposely developed experience of 18 to 24 working hours The IAE is supported by 8 DHG Healthcare professionals 12

12 Innovation Acceleration BSV Experience The BSV can be used as a front end methodology for visioning, purpose and ideal future state planning The BSV is comprised of 5 Stages, aligned with the first 2 Modes of the IAE (Initiate and Blue Sky) Evaluate Understand Why Flight What s Next The BSV is a purposely developed experience of 12 to 18 working hours 13

13 Innovation Acceleration GPE Experience The GPE can be used as a back end methodology for taking defined vision and strategies and drilling down into more detailed tactical planning The GPE is comprised of 5 Stages, aligned with the second 2 Modes of the IAE (Activate and Launch) Understand Why Flight Forces ST+A The GPE is a purposely developed experience of 12 to 18 working hours 14

14 Innovation Acceleration Benefits Pace and Urgency Readiness and Adoption Focus and Execution Governance and Accountability 15

15 Innovation Acceleration Artifacts Opportunity Statement Vision Flight Plan Force Field Acceleration Blueprint

16 Innovation Acceleration Solutions Evolution and Application

17 Innovation Acceleration Evolution and Application IAE/BSV Clients 18

18 Innovation Acceleration Evolution and Application Leadership Transition and Organizational Realignment (2 regions to 1) Service Line Planning across the Enterprise ke nekt Population Health / Value-Based Care Strategic Planning Tactical Execution Planning for 2 Key VBC Initiatives Oncology Service Line Strategic Planning New System and Process Adoption Enterprise Strategic Planning Leadership Team Alignment and Adoption Enterprise Strategic Planning New Market Expansion (Healthcare) Consumer Access Planning Transformation in Re-Imaging Clinical Care 19

19 Future Applications and Work-in-Progress

20 Work In Progress Refinement of execution planning Inventory of wayfinding techniques and associated applications Expansion of team and cross-training of resources Alignment and embedding in Solution methodologies Right-sizing of Discovery phase Clear definition of Playbook and EPO phases Integration of Discovery, IAE, Playbook and EPO phases 21

21 WIP: ke nekt TM and ESP Methodology Discovery Innovation Acceleration Experience Playbook Development Enterprise Performance Optimization Understand market Envision a future, construct an Establish an execution Ensure optimized execution opportunities, current strategic execution plan, and build roadmap and governance plan through single point initiatives and organizational stakeholder consensus for sustainable success accountability and capabilities performance reporting 3-6 weeks 3 days 3-4 weeks 1 week/ongoing

22 KEVIN LOCKE PRINCIPAL NASHVILLE // TN // SARAH HUGHES MANAGER NASHVILLE // TN // 23