Managing Engineering and Technology

Transcription

1 INTERNATIONAL EDITION The editorial team at Pearson has worked closely with educators around the globe to inform students of the ever-changing world in a broad variety of disciplines. Managing Engineering and Technology market, which may or may not include alterations from the United States version. SIXTH EDITION Lucy C. Morse Daniel L. Babcock purchased this book within the United States or Canada you should be aware that it has been imported without the approval of the Publisher or Author. Babcock This is a special edition of an established title widely used by colleges and universities throughout the world. Pearson published this exclusive edition for the beneit of students

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3 Managing Engineering and Technology, International Edition - PDF - PDF Table of Contents Cover Contents Preface Acknowledgments Part I: Introduction to Engineering Management Chapter 1: Engineering and Management Engineering Origins of Engineering Engineering as a Profession What Engineers Do Management Management Defined Management Levels Managerial Skills Managerial RolesWhat Managers Do Functions of Managers Management: Art or Science? Engineering Management: A Synthesis What is Engineering Management? Need for Engineers in Management Why Study Engineering Management? Management and the Engineering Career Statistical Sourcebook Chapter 2: Historical Development of Engineering Management Origins Ancient Civilizations The Arsenal of Venice The Industrial Revolution End of Cottage Industry of the Factory System Industrial Development in America Development of Engineering Education Management Philosophies

4 Scientific Management Charles Babbage Henry Towne and the ASME Frederick W. Taylor The Gilbreths Growth and Implications of Scientific Management Administrative Management Henri Fayol Max Weber and Bureaucracy Russell Robb Lyndall Urwick Behavioral Management Hawthorne Studies Abilene Paradox Contemporary Contributions Quality Management Customer Focus Information Technology Project Management Globalization Management Theory and Leadership Part II: Functions of Technology Management Chapter 3: Leading Technical People Leadership Nature of Leadership Leadership Secrets Dale Carnegie People/Task Matrix Approaches Situational Approaches Shackleton Components of Leadership Servant Leadership Southwest Airlines Motivation Introduction Leadership from Good to Great Content Theories MotivationMary Kay Process Theories Motivating and Leading Technical Professionals General Nature of the Technical Professional

5 All Engineers Need Leadership Skills Differences among Technical Professionals Leading Technical Professionals Use of Motivational Theories by Engineers Statistical Sourcebook Chapter 4: Planning and Forecasting Nature of Planning Importance of Planning The Planning/Decision-Making Process The Foundation for Planning Strategic Planning MissionMicrosoft MissionPal's MissionSouthwest Airlines Management by Objectives Some Planning Concepts Responsibility for Planning Planning Premises Planning Horizon Systems of Plans Policies and Procedures Forecasting Qualitative Methods Quantitative Methods Regression Models Technological Forecasting Strategies for Managing Technology Invention and Innovation Managing Technological Change Technological Change Statistical Sourcebook Chapter 5: Decision Making Nature of Decision Making Relation to Planning Occasions for Decision Types of Decisions

6 Management Science Origins Whatis Systems Engineering? Models andtheir Analysis The Analyst and the Manager Tools for Decision Making Categories of Decision Making Decision Making Under Certainty Decision Making under Risk Simulation Decision Making Under Uncertainty Computer-Based Information Systems Integrated Databases Management Information/Decision Support Systems Expert Systems Implementation Chapter 6: Organizing Nature of Organizing Legal Forms of Organization Organizing Defined Organizing by Key Activities Traditional Organization Theory Patterns of Departmentation Span of Control Line and Staff Functions and Relationships Technology and Modern Organization Structures The Woodward and Aston Studies Teams Impact of the Information Revolution Chapter 7: Some Human Aspects of Organizing Staffing Technical Organizations Human Resource Planning Finding The Job: The Applicants Viewpoint Job Application ProcessEmployer Viewpoint Engineering Management Applications in a Nonengineering Environment

7 Authority and Power Nature of Authority Status and Culture of Power Delegation Assignment, Delegation, and Accountability Reasons for Delegation Barriers to Delegation for Engineers Decentralization Committees Reasons for Using Committees Teams Statistical Sourcebook Chapter 8: Controlling The Process of Control Steps in the Control Process Mechanical Process Control Three Perspectives on the Timing of Control Characteristics of Effective Control Systems Financial Controls Budgets Cost Accounting Financial Statements Income Statement Ratio Analysis Audits of Financial Data Financial Control Process Human Resource Controls Other Nonfinancial Controls The Other Management FunctionCoordination Part III: Managing Technology Chapter 9: Managing Research and Development Product and Technology Life Cycles Nature of Research and Development R&D Defined

8 Distribution by Expenditure and Performance Research Strategy and Organization New Product Strategies Corporate Research Organizations Selecting R&D Projects Need for Selection Initial Screening Quantitative Approaches Making R&D Organizations Successful R&D and Business Strategy Evaluating R&D Effectiveness Support for R&D Protection of Ideas Patents Trademarks and Other Marks Copyrights Trade Secrets Comparison of Means of Protecting Ideas Creativity, Innovation, Entrepreneurship Nature of Creativity The Creative Process Brainstorming and Other Techniques for Creativity Characteristics of Creative People Providing a Creative Environment Creativity and Innovation Technological Gatekeepers in R&D Organizations Entrepreneurship Statistical Sourcebook Chapter 10: Managing Engineering Design Nature of Engineering Design Systems Engineering/New Product Development Tasks/Stages in Systems Engineering Concurrent Engineering Concurrent (Simultaneous) Engineering Control Systems in Design Drawing/Design Release Configuration Management Search Engine for Engineers Design Review Management Audit of the Design Function

9 Design Criteria Product Liability Reliability Other Criteria in Design Maintainability Availability Human Factors Standardization Producibility Value Engineering/Analysis Value Engineering Chapter 11: Planning Production Activity Introduction Vital Nature of Production The Engineer in Production Activity Planning Manufacturing Facilities Plant Location Plant Design Plant Layout Quantitative Tools in Production Planning Inventory Control Break-Even Charts Learning Curves Production Planning and Control Introduction Steps in Production Planning Production Planning and Control Systems Enterprise Resource Planning (ERP) Manufacturing Systems Flexible Manufacturing Systems Some Definitions Advantages of an FMS Lean Manufacturing Supply Chain Management Statistical Sourcebooks Chapter 12: Managing Production Operations

10 Assuring Product Quality Some Definitions Quality Costs Statistics of Quality Process Control Charts Inspection and Sampling Pal's Total Quality Management Taguchi Methods Deming's 14 Points ISO 9000 Six Sigma Quality Teams Productivity Productivity Defined Manufacturing ProductivityInternational Comparisons Work Measurement Informal Time Standards Engineered Time Standards Operators Often Resist Time Standards Maintenance and Facilities (Plant) Engineering Scope of Maintenance Types of Maintenance Some Maintenance Management Considerations Total Productive Maintenance (TPM) Other Facilities and Plant Engineering Functions Other Manufacturing Functions Human Resources (Personnel) Management Purchasing and Materials Management Statistical Sourcebooks Chapter 13: Engineers in Marketing and Service Activities Marketing and the Engineer Types of Marketing Relationships Engineering Involvement in Marketing Industrial Products After-Sales Service E-Marketing Introducing New Technology into the Market Engineers in Service Organizations

11 Importance of Service-Producing Industries Characteristics of the Service Sector Government Regulation: A Key Driving Force in Engineering Some Specific Service Industry Examples Sustainable Energy and Environments U.S. Service Productivity Statistical Sourcebooks Part IV: Managing Projects Chapter 14: Project Planning and Acquisition Characteristics of a Project The Project Proposal Process Preproposal Effort Proposal Preparation Proposal Contents Project Planning Tools Scope Schedule Monitoring and Controlling Reducing Project Duration Crashing the Project Earned Value System Closing Chapter 15: Project Organization, Leadership, and Control Project Organization The Project-Driven Organization Elements of the Project-Driven Organization Projectized versus Functional Organizations Matrix Management Organization Structure and Project Success The Project Manager Characteristics of Effective Project Managers Developing Project Management Skills The Manager's Charter Motivating Project Performance Team Building

12 Managing Conflict Keys to Project Success Customer Communications Early Learning Path Types of Contracts Fixed-Price Contracts Cost Type Contracts Part V: Managing Your Engineering Career Chapter 16: Engineering Ethics Professional Ethics and Conduct Some Definitions Engineering Codes of Ethics Ethical in Consulting and Construction Ethical in Industrial Practice Company Responses to Ethical Summary: Making Ethical Decisions Case Study Websites Chapter 17: Achieving Effectiveness as an Engineer Getting off to the Right Start Background Regarding Your Work Regarding Your Boss Regarding Associates and Outsiders Charting Your Career Defining Career Success Career Fields Career Stages Communicating Your Ideas Importance of Communication Communication Methods Compared Other Factors in Effective Communication Communication Tools of Special Importance to the Engineer Staying Technically Competent The Threat of Obsolescence Methods of Reducing Obsolescence Professional Activity

13 Professional Societies Accreditation, Registration, and Certification Diversity in Engineering and Management Women as Engineering Students The Underrepresented Minority Engineering Student Minority Engineers Management and the Engineer Relation to the Engineering Career Need for Engineers in Top Management Should You Choose Management? The Dual Career Ladder Preparing for Managerial Responsibilities Managing Your Time Work Smarter, Not Longer Time Wasters and What to Do About Them Tools of Time Management Global Website Chapter 18: Globalization and Challenges for the Future Globalization Multinational Organizations Japanese Management Styles European Union BRICS International Trade Agreements Management in Developing Countries Significance for the Engineering Career Engineering Grand Challenges Sustainability Health Vulnerability Joy of Living Future Considerations in Engineering and Management The Information Revolution Education and the Technological Society The Flattened World Demographics Food, Energy, Materials, and the Environment Changes in the Engineering Career Global Websites

14 Index Table of Contents