Survey Architect - Previews

Transcription

1 Survey Architect - Previews EMPLOYEE SATISFACTION SURVEYS Employee Satisfaction Survey 2 Benefits Satisfaction Survey 18 Employee Engagement Survey 32 Human Resources Satisfaction Survey 41 Employee Motivation Survey 50 Salary Satisfaction Survey 53 PERFORMANCE AND DEVELOPMENT SURVEYS 360 Employee Feedback Survey Manager Feedback Survey 77 Succession Plan Survey 79 Training Needs Survey 96 Employee Attitude Survey 99 HEALTH AND SAFETY SURVEYS Health and Safety Satisfaction Survey 114 Employee Pre-Risk Assessment Survey (Violence) 122 EMPLOYEE LIFECYCLE SURVEYS New Hire Satisfaction Survey 128 Exit Interview Survey 145 Employee Retention Strategy Survey 153 QUICK PULSE CHECK SURVEYS Holiday Party Planning Survey 177 Customer Satisfaction Product-Specific Survey 179 Project Status Survey 181 Charity Event Planning Survey 183 Customer Satisfaction Website Feedback Survey 185 BUSINESS INTELLIGENCE SURVEYS Customer Satisfaction Survey 186 support@hrdownloads.com 1 (877) HRdownloads.com Templates and online services from HRdownloads are provided for clients of our service. Clients may use HRdownloads products as they are, or as a starting point for their own initiatives. HRdownloads assumes no responsibility for the enforcement or effectiveness of its templates and online products. Our human resources information and recommendations are based on seasoned, best practice field experience and should not be construed as legal advice.hrdownloads Online Training is developed by experts and intends to meet compliance and industry requirements. In addition to the instructional information provided by HRdownloads Online Training, it may be necessary to provide hands-on training or additional training to meet the standards and requirements of particular workplaces, tasks, responsibilities, and jurisdictions..

2 Employee Satisfaction Introduction How long have you worked for the organization? A) Less than 1 year B) 1 year to 3 years C) 3 years to 5 years D) 5 years to 10 years E) More than 10 years F) Prefer not to answer Which of the following best describes your level of responsibility at the organization? A) I do not have any supervisory duties B) I supervise other employees C) I am responsible for a department/area that does not include supervision over any other employees D) I supervise both an area and other employees E) I supervise supervisors/managers Which of the following best describes the area or department you work in? A) Sales B) Customer service C) Warehousing/ manufacturing D) Health and safety/ maintenance/ repair E) Administration/ finance/ operations

3 Employee Satisfaction Senior Management or Owner Effectiveness In my organization, the senior management demonstrates strong leadership skills. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Senior management communicates effectively so that employees understand the organization s strategic goals. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Senior management generally understands the problems employees face in their jobs. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Senior management institutes practices and policies to ensure that the workplace is balanced and fair. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

4 Employee Satisfaction Senior Management or Owner Effectiveness Senior management is open and transparent about the future of the company. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please provide comments about the overall effectiveness of senior management in your company.

5 Employee Satisfaction Supervisor Effectiveness My supervisor is an effective leader for my department/team. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree My supervisor handles complaints and resolves questions directly. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree My supervisor provides assistance, training, and guidance so that I can improve my performance. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree The job duties that I need to complete every day constitute a reasonable volume of work that I can accomplish within my shift so that overtime is not required. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

6 Employee Satisfaction Supervisor Effectiveness I understand what my supervisor expects from me and their expectations for my performance are reasonable. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree My supervisor is consistent in their dealings with all employees. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please provide and general comments about the effectiveness of your direct supervisor. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

7 Employee Satisfaction Teamwork in the Organization My team or department works well together, and we accomplish our assigned tasks. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree In my team, we are encouraged to exchange our ideas and opinions. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree My team is invested in the organization and cooperates well with other departments in the organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree The morale in my team/department is good. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

8 Employee Satisfaction Teamwork in the Organization Please provide any general comments about the effectiveness of your department/team.

9 Employee Satisfaction Recognition, Feedback, and Goal-Setting My supervisor provides useful and constructive feedback to help me improve my performance. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I am recognized and praised for the good work I do. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I am encouraged to participate in the goal-setting process in my organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Employee performance evaluations are fair and consistent. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

10 Employee Satisfaction Recognition, Feedback, and Goal-Setting Please provide any general comments about feedback and recognition at your organization.

11 Employee Satisfaction Job or Career Advancement Opportunities I have room to grow professionally in my organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree The organization encourages and supports my career development. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I can accomplish my career objectives by remaining with the organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree The process used for promotions in my organization is fair and balanced. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

12 Employee Satisfaction Job or Career Advancement Opportunities Please provide any general comments about job or career advancement opportunities.

13 Employee Satisfaction Work Life Balance My hours of work are agreeable. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree My organization tries to make sure that I have a balance between my work and home life. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please provide any general comments about work life balance and how it could be improved.

14 Employee Satisfaction Compensation and Benefits I am paid fairly for the work I do. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree In my organization, work that exceeds performance expectations is rewarded adequately. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please choose the statement below that best corresponds to your organization s method of determining pay increases. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please select the answer below that best summarizes your organization s benefits program. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

15 Employee Satisfaction Compensation and Benefits Please provide any general comments about your organization s compensation and benefits.

16 Employee Satisfaction Job Satisfaction My job is meaningful and gives me a personal sense of satisfaction. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I feel challenged in my current role. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I feel confident in my job security as long as I complete my job duties to the best of my abilities. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I feel that working conditions in my organization are healthy and safe for everyone. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

17 Employee Satisfaction Job Satisfaction I understand how my work directly contributes to the overall success of the organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I am proud to work for this organization and would encourage others to work here. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I rarely think about leaving the organization. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Please provide any general comments about working conditions at your organization.

18 Benefits Satisfaction General Please evaluate the overall effectiveness of your company-provided benefits plan in meeting your needs. Company benefits plans are easily understood. The company does a good job of keeping employees informed of the total cost of salary and benefits provided as opposed to just salary. The overall cost of benefits coverage is reasonable and affordable. Claim and reimbursement forms are understandable and easy to file.

19 Benefits Satisfaction General Please evaluate the overall effectiveness of your company-provided benefits plan in meeting your needs. Reimbursement of insurance claims is received in a timely manner. Someone is available to answer questions about benefits.

20 Benefits Satisfaction Health Plan Please evaluate the overall effectiveness of the company provided health benefits. The company-endorsed supplemental medical insurance plan meets my expectations. The prescription coverage offered by the benefits plan is adequate and meets my expectations The vision care portion of the plan is suitable for my needs. Extended health coverage such as psychologist, chiropractor, physiotherapist is/would be more beneficial for me than some of the other benefits provided.

21 Benefits Satisfaction Health Plan Please evaluate the overall effectiveness of the company provided health benefits. Access to an employee assistance plan is important to me. If there was one category of benefits to be enhanced, I would select health

22 Benefits Satisfaction Dental Plan Please evaluate the overall effectiveness of the company-provided dental benefits. The company-endorsed dental plan meets my expectations. Dental plan deductibles, if any, are reasonable. Co-payments, if any, are reasonable. Dental pre-determination costs are provided promptly.

23 Benefits Satisfaction Dental Plan Please evaluate the overall effectiveness of the company-provided dental benefits. If optional dental benefits were available, I would be willing to pay a small premium to enhance my plan. If there was one category of benefits to be enhanced, I would select dental.

24 Benefits Satisfaction Life Insurance Please evaluate the overall effectiveness of the company-provided life insurance benefits. Employee life insurance coverage is adequate. Employee life insurance coverage is affordable. Optional life insurance is important to me. Dependent life insurance coverage is important to me.

25 Benefits Satisfaction Life Insurance Please evaluate the overall effectiveness of the company-provided life insurance benefits. Accidental death and dismemberment (AD&D) coverage offered through my employer meets my needs. If there was one category of benefits to be enhanced, I would select life insurance.

26 Benefits Satisfaction Disability Insurance Please evaluate the overall effectiveness of the company-provided disability benefits. The company disability insurance plans meet my expectations. The premium cost for disability coverage is acceptable to me. Disability benefits received, if applicable, were timely and met my expectations. I have a good understanding of the benefits that would be provided if I ever have to claim for a disability.

27 Benefits Satisfaction Disability Insurance Please evaluate the overall effectiveness of the company-provided disability benefits. Disability benefits are not important to me. I would like to see an employee fitness benefit or wellness program offered by my employer.

28 Benefits Satisfaction Retirement Benefits Please evaluate the overall effectiveness of the company-provided retirement benefits. The company-endorsed retirement savings/pension plan meets my expectations. There is enough flexibility with the retirement benefits that I feel I am in control of my retirement. Retirement counselling or information provided through my employer has been very helpful in planning for the future. I have a good understanding of the retirement savings/pension plans provided by my employer.

29 Benefits Satisfaction Retirement Benefits Please evaluate the overall effectiveness of the company-provided retirement benefits. I have a good understanding of the benefits I will receive upon retirement and what the projected monthly payment will be at that time. I would prefer to reduce the coverage of health or dental benefits in exchange for additional retirement benefits.

30 Benefits Satisfaction Paid Time Off Please evaluate the overall effectiveness of the company-provided benefits with regards to paid time off. The vacation entitlement policy is reasonable and fair. Paid time off for sick leave is adequate. Paid time off for personal days/bereavement/emergencies is adequate. It is never an issue to take planned time off.

31 Benefits Satisfaction Paid Time Off Please evaluate the overall effectiveness of the company-provided benefits with regards to paid time off. There is enough flexibility in my job to allow me to achieve work-life balance. I would prefer to reduce the coverage of health or dental benefits in exchange for additional paid days off.

32 Employee Engagement Organizational How long have you worked for the organization? My organization has a long-term purpose and direction. I understand how my work directly contributes to the success of the organization. Senior management understands the issues employees face.

33 Employee Engagement Organizational Working conditions are safe. I am proud to work at this company.

34 Employee Engagement Job-Specific The expectations of me are reasonable and clear. I have the materials, resources, and equipment I need in order to succeed at my job. I know how I am evaluated and what is required to be successful within my role. My hours of work are agreeable.

35 Employee Engagement Job-Specific My job gives me personal satisfaction.

36 Employee Engagement Teamwork My colleagues are supportive of the work that I do. Everyone is treated fairly and consistently. I have friends at work. The morale in my team/department is good.

37 Employee Engagement Communication/ Feedback I am encouraged to offer my opinions and feedback. In the last month, I have received positive feedback on my performance. I am provided timely, useful, and constructive feedback to help improve my performance. Organizational changes, successes, and challenges are clearly communicated.

38 Employee Engagement Communication/ Feedback Commitments and promises made by the organization are kept.

39 Employee Engagement Growth My job motivates me to do my best every day. I am given opportunities to learn and grow. The compensation I receive motivates me to perform at a high level. I rarely consider leaving the organization to pursue other opportunities.

40 Employee Engagement Growth I am encouraged to develop my skills.

41 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. HR responds quickly to my operational needs. HR works effectively in a reactive manner. HR works effectively in a proactive manner. HR is a valuable business partner.

42 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. Transactional services are attended to in a timely and accurate manner. HR provides useful strategic insight that creates an improved workplace. The HR department offers fast, accurate, friendly, and knowledgeable services. The HR department makes their services readily available.

43 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. The HR department handles all requests for information, services, and projects in a professional manner. HR provides useful and accurate legal advice. HR adds value to my department. HR provides expert advice on employment issues.

44 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. HR provides expert advice on health and safety. HR provides expert advice on employment legislation. HR provides expert advice on employee relations. HR provides expert advice on recruitment and selection.

45 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. HR provides expert advice on training and development. HR provides expert advice and accurate information regarding payroll functions, including various forms of leave, overtime, hours, and rate of pay. HR provides clear policies and procedures that assist in the effective management of the company. HR policies ensure a clear understanding by managers and staff of both their individual and corporate responsibilities.

46 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. HR policies are updated and revised in a timely manner to reflect changes in the workplace and legislation. HR employs effective hiring methodologies, and ensures that qualified and appropriate staff are provided to departments as required. HR ensures that staffing levels are appropriate. HR provides efficient and effective employee training, development, and new-hire orientation.

47 Human Resources Satisfaction Services Using the questions below, please give us your opinion on the overall effectiveness of the Human Resources Department. HR handles all disciplinary actions and terminations in a fair and consistent manner. HR ensures that employee benefits are reasonably priced, attractive, and easy to use.

48 Human Resources Satisfaction Part II - Qualitative Employee Benefit Satisfaction Survey Please answer the following questions honestly and to the best of your ability. What can the (Company Name) HR department do to make your employment more satisfying? What additional services would you like to see? Do you feel the (Company Name) HR department listens to employee needs and reacts appropriately? Should Human Resources provide more comprehensive health and wellness promotion?

49 Human Resources Satisfaction Part II - Qualitative Employee Benefit Satisfaction Survey Please answer the following questions honestly and to the best of your ability. Is there anything else that you believe needs change or to improve in Human Resources?

50 Employee Motivation Years of Service Please select the checkbox which indicates your years of service with the Company. Less than one year of service More than one year and less than three years More than three years and less than five years More than five years and less than ten years More than ten years and less than fifteen years More than fifteen years

51 Employee Motivation Motivation Please choose three of the items on the list that motivate you the most to complete work. If the items are not on the list, you may add them in the space provided, along with any comments. Work that is satisfying Work that is stimulating/ challenging/ interesting Completing tasks Performing tasks that are meaningful The chance to offer suggestions for improvements/ being consulted Observing visible progress in the completion of assigned duties Job security/safety Feeling like the work you do is noticed by management Verbal and/or written recognition among peers and/or management The mission of (Company Name) Yearly salary Monetary (cash) rewards/merit bonuses Health/dental benefits Days off with pay Loyalty to (Company Name) Loyalty to other employees/team dynamics A climate of trust in the workplace Opportunity for advancement Status (job title, etc.) Interpersonal support for problems/issues Fair/unbiased decision-making

52 Employee Motivation Motivation Please choose three of the items on the list that motivate you the most to complete work. If the items are not on the list, you may add them in the space provided, along with any comments. (Continued) Clear goals Fear of being reprimanded Autonomy/ability to make judgement calls Clear expectations and directives provided by management Competitiveness Satisfying the customer/supplier/client Adequate resources (technical support, tools to adequately perform the tasks)

53 Salary Satisfaction Job Information What is your job title? How many employees work at your location? Population of area(s) serviced: Total number of clients managed at your location:

54 Salary Satisfaction Job Information Total number of job titles at your location: Number of employees in each job title: Total funding received (government sources): Total funding received (fundraising):

55 Salary Satisfaction Job Information Does your location provide cost-of-living allowances or scheduled increases?

56 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. How are you paid? Amount of life insurance. Please specify in the space provided. Rx drug plan: Yes No Co-insurance amount. Please specify in the space provided. Deductible group. Please specify in the space provided.

57 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. Life or yearly maximum. Please specify in the space provided. Vision care: Yes No Rx glasses: Yes No Rx glasses amount. Please specify in the space provided. Dental plan: Yes No

58 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. ODA schedule: Year Current Restorative: Yes No Restorative amount. Please specify in the space provided. Ortho: Yes No Ortho amount. Please specify in the space provided.

59 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. Ortho maximum. Please specify in the space provided. Sickness and accident: Yes No Weekly amount. Please specify in the space provided. Maximum number of weeks. Please specify in the space provided. LTD: Yes No

60 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. Maximum monthly amount. Please specify in the space provided. Pension: Type (defined or contributory benefit): Company contribution:

61 Salary Satisfaction Benefits Information Are Benefits paid by the Organization, or employer/employee shared cost? Please provide details. Employee contribution: Unreduced pension at age: Unreduced pension at years of service:

62 Salary Satisfaction Employee Job Profiles Job title: Yearly salary: Hourly salary: Benefits / non-cash compensation received:

63 Salary Satisfaction Employee Job Profiles Do employees pay towards the cost of benefit plans? Yes No How much per week or month? Which benefits do they pay towards? Please select type: Duration of tenure in current job title:

64 Salary Satisfaction Employee Job Profiles How much per week or month? Which benefits do they pay towards? Please select type: Duration of tenure in current job title:

65 Salary Satisfaction Employee Job Profiles Highest level of education completed: Licences, diplomas, professional designations, or certifications held: Number of vacation days allotted:

66 360 Feedback Employee s Information Employee s Name: Title: Supervisor s Name: Date of Review:

67 360 Feedback Leadership Motivates me and fellow employees. Shows a consistent approach to issues. Can be persuasive and inspiring. Is fair and impartial.

68 360 Feedback People/Performance Management Establishes clear performance expectations. Handles performance issues directly and tactfully. Delegates responsibilities. Gives appropriate authority and responsibility.

69 360 Feedback Communication Communicates clearly and consistently. Delivers both good and bad news directly. Listens well.

70 360 Feedback Coaching and Development Provides coaching and guidance on a regular basis. Shows a good understanding of my challenges. Recognizes both my strengths and weaknesses. Rewards hard work and positive results.

71 360 Feedback Coaching and Development Creates clear development goals. Gives attention to questions and suggestions.

72 360 Feedback Innovation Supports the ideas of others. Encourages innovation. Allows for differences in approach and style.

73 360 Feedback Interpersonal Skills Seeks out constructive criticism. Is approachable. Is flexible and open-minded. Works well with others.

74 360 Feedback Dependability Completes work and meets commitments. Accepts accountability. Stays focused under pressure.

75 360 Feedback Problem Solving/Analysis Can simplify and process complex issues. Understands the difference between critical details and unimportant facts. Considers multiple solutions. Expertly handles obstacles.

76 360 Feedback Planning and Goal Setting Aligns plans with company goals. Balances short- and long-term goals. Develops challenging yet realistic plans. Plans for and manages resources.

77 360 Manager Feedback Leadership Please comment on the overall effectiveness of your direct Manager based on your personal dealings with him/her. You can select one or more options of those given to support your comments. My supervisor is an effective leader for our department/team: Provide training on communication, leadership and management skills for all managers/supervisors in the organization. Communicate goals and results for all levels of the organization so that workers can see managers/supervisors are held accountable for achieving results. Provide workers with an opportunity to give feedback on their supervisor as part of the performance evaluation process. My supervisor handles complaints and resolves problems effectively: Increase communication between employees and supervisor to ensure issues are managed in a timely manner. Provide supervisors with training on effective conflict resolution to effectively deal with issues before they escalate. Implement tools to assist with effective coaching technique. My supervisor has enough authority to make changes that impact our department/team and considers employees' suggestions: Identify where the lack of decision-making authority is causing issues. Procedures may be too restrictive to allow for efficient and effective problem-solving. Empower supervisors to make more decisions and encourage employee input to increase commitment to plans. Introduce an employee suggestion box to solicit ideas from employees. A reward for the best idea of the month or quarter often increases participation. My supervisor provides assistance, training and guidance so that I can improve my performance: Implement tools to assist with effective coaching techniques. If employees feel that more training is required, conduct a needs assessment to identify gaps and offer appropriate training to improve performance. Suggest that supervisors promote an 'open door' policy so that employees feel comfortable asking for help.

78 360 Manager Feedback Leadership Please comment on the overall effectiveness of your direct Manager based on your personal dealings with him/her. You can select one or more options of those given to support your comments. My supervisor's expectations for me are reasonable: Implement procedures for supervisors to work with HR or higher level management when dealing with employee performance issues to ensure consistency. Implement tools for use in coaching and performance management that will ensure consistency within the team and throughout the organization. Provide workers with an opportunity to give feedback on their supervisor as part of the performance evaluation process to identify issues and seek timely resolutions.

79 Succession Plan Employee Information Gender (Please check one): Age (please select the most appropriate choice): Length of employment at (Company Name): How long have you been in your current position?

80 Succession Plan Education These questions measure the current and future levels of education. Please check all forms of education completed: Grade school (grades 1-8) High school diploma / GED Vocational training Some college Two-year college degree Four-year college degree University degree Master's degree Doctoral degree Professional degree Other (please specify in the space provided) Have you considered pursuing additional training or education? If yes, what form of training or education would you like to pursue and why? Please specify in the space provided. Yes No

81 Succession Plan Appeal of Leadership at (Company Name) Please evaluate the following statements My role is dynamic, and provides new and satisfying challenges. My current role provides me with a high level of job satisfaction. The workplace culture promotes, recognizes, and rewards success. The workplace is a collegial and team-oriented environment.

82 Succession Plan Appeal of Leadership at (Company Name) Please evaluate the following statements I would like to take a leadership or management position. (Company Name) is involved in community and charity.

83 Succession Plan Motivation Please indicate which of the following factors provide motivation to advance and/or continue your career progression within (Company Name). Compensation. Benefits. Higher levels of responsibility. Ability to increase decision-making abilities.

84 Succession Plan Factors Impeding Career Advancement Please indicate which of the following factors create impediments or barriers in the advancement and/or continuation of your career within (Company Name). Restrictive policies and procedures. Lack of necessary educational or training requirements. Lack of available resources for training or development. Job evaluation.

85 Succession Plan Factors Impeding Career Advancement Please indicate which of the following factors create impediments or barriers in the advancement and/or continuation of your career within (Company Name). Time and demands of responsibility. Personal priorities. Stress. Management.

86 Succession Plan Factors Impeding Career Advancement Please indicate which of the following factors create impediments or barriers in the advancement and/or continuation of your career within (Company Name). I do not have time to attend training/development activities. I am not aware of information regarding training/development activities. The training/development activities that I want are unavailable. Other (Please Specify):

87 Succession Plan Mobility Please answer the following questions in the appropriate format Do you plan on retiring from active duty at (Company Name)? When do you plan on retiring? In the next three (3) years, do you see yourself leaving (Company Name) for any reason other than retirement? If you answered Yes or Possibly to the previous question, please indicate which of the following options correspond to your future work preferences or endeavours. Seek a management role Seek a senior leadership role Move to a different town/city Change of career Attend school full-time Retirement Other (please specify): If Other, please specify:

88 Succession Plan Personal Satisfaction Are you happy in your current role? Do you see yourself at the company long term? Is there a clear path for career progression? Are you paid properly for your work? I enjoy the day-to-day activities of performing my job. I see myself at (Company Name) long-term. I am efficient in performing my job. The work I produce is high-quality.

89 Succession Plan Personal Satisfaction Are you happy in your current role? Do you see yourself at the company long term? Is there a clear path for career progression? Are you paid properly for your work? I have to go through a lot of 'red tape' to get my job done. My job gives me a personal sense of satisfaction. Our company does a good job of meeting my needs as an individual. Overall, I am satisfied with this organization.

90 Succession Plan Personal Satisfaction Are you happy in your current role? Do you see yourself at the company long term? Is there a clear path for career progression? Are you paid properly for your work? I have a clear path towards job progression. I have clear expectations and understanding of my job duties and what is required of me. I receive proper praise and recognition when I perform my job beyond expectations.

91 Succession Plan Compensation and Opportunities Does the company pay you adequately? Is there opportunity for long term career progression? Do you understand your pay rise procedure? Are there clear benchmarks towards career progression? I am paid fairly for the work I do. I understand how my pay is determined. I am satisfied with how pay raises are determined. I feel that the benefits package I receive at (Company Name) is fair and competitive.

92 Succession Plan Compensation and Opportunities Does the company pay you adequately? Is there opportunity for long term career progression? Do you understand your pay rise procedure? Are there clear benchmarks towards career progression? In comparison with other people in similar jobs at (Company Name), I feel my pay is adequate. Qualified employees are usually allowed to transfer to better jobs. The individuals who do receive promotions usually deserve them. I can be sure of a job with (Company Name) as long as I do good work.

93 Succession Plan Compensation and Opportunities Does the company pay you adequately? Is there opportunity for long term career progression? Do you understand your pay rise procedure? Are there clear benchmarks towards career progression? There is an opportunity for long-term career progression. I have the chance to achieve my goals at work.

94 Succession Plan Short Answer Questions Please answer the following questions honestly and to the best of your ability. What can the company do to make your job more satisfying? What can the company do to support your career goals? What tools, resources, and abilities can the company provide to make your job easier? What forms of training, development, or succession planning programs would help you in the advancement of your career?

95 Succession Plan Short Answer Questions Please answer the following questions honestly and to the best of your ability. Do you feel that the company offers meaningful career development and progression opportunities? What can we do better? What can the company do to ensure that you stay with us for the long term? Would you recommend our company as an employer to your friends and family? Why or why not? Is there anything else that you believe needs change or improvement in the company?

96 Training Needs Training Needs List the training you have received from the company (regarding position, qualification, etc.). In what areas do you feel you could use more training, either for your current position or to grow within the company. Is there a new technique or program in your field that you think should be explored as a potential training opportunity Are there skills that you had to learn on the job that (Company Name) could provide through training to new employees?

97 Training Needs Training Needs What do you think is the most effective training delivery system and why? Who do you think should be responsible for training delivery? What generally are your goals when you attend training sessions? What do you think makes a good training session?

98 Training Needs Training Needs What do you think makes a bad training session? How has (Company Name) supported you after training? What do think (Company Name) could do to make training more effective?

99 Employee Attitude Fairness My manager treats all his/her employees fairly. The organization's policies for promotion and advancement are always fair. Favouritism (special treatment) is not an issue in raises or promotions. My manager is always consistent when administering policies concerning employees.

100 Employee Attitude Fairness I am always treated fairly by my manager. Everybody is treated fairly in this organization.

101 Employee Attitude My work is rewarding. My work is stimulating. My work is challenging. I have a mentor at work.

102 Employee Attitude I am encouraged to learn from my mistakes. My manager encourages and supports my development. I receive the training I need to do my job well.

103 Employee Attitude Opportunities for Growth I have adequate opportunities for professional growth in this organization. My manager is actively interested in my professional development and advancement.

104 Employee Attitude Work-Life Balance, Stress, and Work Pace The environment in this organization supports a balance between work and personal life. My manager understands the importance of maintaining a balance between work and personal life. I am able to satisfy both my job and personal responsibilities. I am not forced to choose between job and personal obligations.

105 Employee Attitude Work-Life Balance, Stress, and Work Pace The pace of the work in this organization enables me to do a good job. The amount of work I am asked to do is reasonable. The organization has reasonable expectations of its employees. My job does not cause unreasonable amounts of stress in my life.

106 Employee Attitude Respect I respect the senior leaders of this organization. I respect my manager as a competent professional. The leaders of this organization know what they are doing. Our senior managers demonstrate strong leadership skills.

107 Employee Attitude Respect I am satisfied with my manager. My manager always treats me with respect. My manager listens to what I'm saying. This organization respects its employees.

108 Employee Attitude Respect My manager values my talents and the contribution I make. The organization values the contribution I make. My talent is valued at work. My co-workers care about me as a person.

109 Employee Attitude Teamwork Teamwork is encouraged and practiced in this organization. There is a strong feeling of teamwork and cooperation in this organization. I like working with the other members of my work group. There is emphasis on teamwork in this organization.

110 Employee Attitude This organization has a real interest in the welfare and satisfaction of those who work here. This organization is a good place to work. People in this organization are treated with dignity and respect, regardless of their job level. Management acts as if it believes that employees are this organization's most important asset.

111 Employee Attitude If a good friend were offered a job here, it is likely that I would tell him or her to take the job. My work environment contributes to my ability to perform my job well.

112 Employee Attitude My company is a market leader. Our products and services deliver on their promises. I trust the decisions that company management makes. I understand the decisions that upper management makes.

113 Employee Attitude Pride I am happy to talk about my role to friends and family. My role is important for the efficient functioning of the company. I feel like a valuable member of my company.

114 Health and Safety Satisfaction Employer Please comment on the overall impact of Management in regards to Health and Safety. My employer visibly demonstrates an interest in the Health and Safety of employees. My immediate supervisor makes Health and Safety a priority for all work including their own. My department is flexible in adjusting work assignments according to employee safety considerations. If I have a concern about Health and Safety, and my supervisor is not available, I know whom to contact.

115 Health and Safety Satisfaction Employer Please comment on the overall impact of Management in regards to Health and Safety. My supervisor often observes my work practices for the purpose of protecting my Health and Safety. My supervisor/department conducts periodic and effective safety meetings/checks.

116 Health and Safety Satisfaction Training Please comment on the overall effectiveness of the Health and Safety Training efforts in your company. The proper personal protective equipment PPE (I.e. safety glasses, gloves, etc.) for my job is always available. The Health and Safety rules of this organization have been clearly explained to me. The ongoing Health and Safety training program offered by my organization meets my needs. I know what to do in case of an emergency (i.e. fire, tornado, chemical spill, etc.).

117 Health and Safety Satisfaction Training Please comment on the overall effectiveness of the Health and Safety Training efforts in your company. All new employees are properly trained in Health and Safety rules and work practices. Safe operating procedures (SOP's) for using equipment/machines are reviewed and revised as necessary.

118 Health and Safety Satisfaction Joint Health and Safety Committee/Representative Please comment on the overall effectiveness of the Health and Safety reporting processes in your company. Identified Health and Safety concerns or hazards are addressed or corrected in a timely manner. Workplace accidents and/or near misses are always reported. The Health and Safety Committee is an active and results- oriented group. I know the name of my organization's safety coordinator and how I can contact him or her.

119 Health and Safety Satisfaction Joint Health and Safety Committee/Representative Please comment on the overall effectiveness of the Health and Safety reporting processes in your company. Reported concerns and hazards are communicated to minimize the opportunity for repeat incidents. If I saw another employee committing an unsafe practice, I would say something directly to him or her.

120 Health and Safety Satisfaction Employee Please comment on the overall effectiveness of the Health and Safety efforts in your company. I report every workplace injury or illness to my supervisor that I sustain, regardless of severity. Health and Safety is a high priority when I am performing my job responsibilities. I have opportunities to provide input into the Health and Safety program. Health and Safety inspections of my work area/department are conducted at regular intervals.

121 Health and Safety Satisfaction Employee Please comment on the overall effectiveness of the Health and Safety efforts in your company. Rewards and positive feedback are implemented adequately and consistently to achieve H&S goals and increase Health and Safety awareness levels. My opinion is sought when H&S controls are being implemented, adapted or considered. about the overall effectiveness of Health and Safety Programs in your company.

122 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. Please state the department you work in: Please state your role at the company: Have you personally experienced the following at (Company Name)? Please check all that apply. Assault Harassment Near miss Physical attack Sexual abuse Sexual assault Threat Verbal abuse I have not personally experienced any of the above

123 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. Have you personally witnessed the following at (Company Name). Please check all that apply. Assault Harassment Near miss Physical attack Sexual abuse Sexual assault Threat Verbal abuse I have not personally experienced any of the above If you have experienced or been witness to any of the above, have you lost time from work as a result? Do you feel physically safe at (Company Name)? Are you prepared to handle a violent situation or threat or be responsive to escalating behaviours exhibited by co-workers/others while at work? Yes No

124 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. If you have experienced or witnessed violence, threats or aggression, who initiated the incidents? Visitors Family Staff Volunteer Contractor I have not experienced/ witnessed the above Have you read the (Company Name) Workplace Anti-Violence Policy? Yes No Do you know where to find the (Company Name) Workplace Anti-Violence Policy? Yes No Have we provided you with every necessary control and measure to protect your safety at work? If no, please complete what could we do in the space provided. Yes No

125 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. Are there any improvements required in the following areas that would make your workplace safer? Lighting Secure restrooms Secure parking lot Restricted public access to work areas on your unit Cameras Communication of care plan Flagging of violent patients Other (please specify in the space provided) How would you rate the quality of information about the security devices in our workplace? Excellent Very Good Good Poor Very Poor I have not been given any information about security devices

126 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. Have any of the following safety supports been offered to you when you have raised a concern for your safety and/or as part of a post incident plan? (check all that apply). The assistance of a buddy to escort you on/off property The assistance of a security guard to escort you on/off property The assistance of police support in high risk situations A personal alarm when needed Timely assistance when you request it EAP support for staff directly or indirectly involved in the events of workplace violence Other (please specify in the space provided) Are you aware that (Company Name) can work with you to create a plan to ensure your personal safety at work should there be potential for domestic violence to occur at the workplace? Yes No If you witnessed or experienced workplace violence, were you offered the opportunity to express your thoughts about the incident and to learn about normal stress reactions and available services through debriefing or counseling? Do you know how to report an incidence of violence, threat or aggression and who to report it to? Yes No Are you required to report threats, violence and aggression? Yes No

127 Pre Risk Assessment Pre-Risk Assessment Please be sure to report all incidents of violence and/or aggression in the workplace by completing an incident report. Are you aware that the Occupational Health and Safety Act places a legal obligation on a worker to report the existence of violence hazards? Yes No Can you report violence hazards without the fear of reprisal? Yes No Does the supervisor or manager of the unit investigate incidents without undue delay? Yes No Does the supervisor or manager of the unit take suitable corrective action without undue delay? Yes No When an incident of workplace violence has resulted in you seeking medical attention or losing time from work, has (Company Name) reported the incident to WSIB? What controls, measures and procedures could be taken to make your workplace safer?

128 New Hire Organizational New employees must judge the overall effectiveness of the company. Does your company look out for the new employees? Are you proud to work at (Company Name)? Would you recommend working at (Company Name)? I have been well-received into the company, and made to feel like part of the team. In my judgement, this organization is well-managed. Orientation provided a strong impression of the company and provided useful information.

129 New Hire Organizational New employees must judge the overall effectiveness of the company. Does your company look out for the new employees? Are you proud to work at (Company Name)? Would you recommend working at (Company Name)? Training was informative and relevant. Management is interested in the welfare of its employees. I feel management generally understands the problems we face in our jobs.

130 New Hire Organizational New employees must judge the overall effectiveness of the company. Does your company look out for the new employees? Are you proud to work at (Company Name)? Would you recommend working at (Company Name)? I am proud to work for (Company Name). My job duties have been clearly defined, and are appropriate. I would recommend employment at (Company Name) to my friends.

131 New Hire Supervisor Evaluation Please evaluate your direct supervisor based on your personal dealings with him/her. Does the supervisor act ethically and fairly in day to day operations? Are deadlines met consistently? Does your supervisor lead by example and provide guidance for you? I am satisfied with my supervisor. My supervisor is consistent in his/her dealings with all of us. My supervisor listens to our suggestions and problems.