Leadership Series. Vol 4: Issue 10

Size: px
Start display at page:

Download "Leadership Series. Vol 4: Issue 10"

Transcription

1 Boyden s Leadership Series presents discussions with business and thought leaders from organisations across the globe. The series focuses on topical issues that offer executives, political leaders and the media insight into current trends in business and talent management in the global marketplace. This issue features António Mexia, CEO of EDP-Energias de Portugal, SA, one of Europe s biggest energy operators with presence in Portugal, Spain, France, Belgium, Poland, Romania, United States and Brazil, among others. Mr Mexia discusses energy demand and opportunities in developing markets, partnerships in China and Brazil, lower cost of renewables, energising teams and why great talent supersedes a bad crisis. António Mexia Mr Mexia has been the Chief Executive Officer of EDP and Chairman of the Company s Board since March Prior to joining EDP, he held several important positions in the energy sector in Portugal and also as a member of the Portuguese government. From 2004 to 2005, he served as the Minister of Public Works, Transportation and Communications in Portugal s 16th Constitutional Government. From 2001 to 2004, he was the Executive Chairman of Galp Energia, which he first joined as Vice- Chairman of the Board of Directors in He has also served as the Board Chairman of Petrogal, Gás de Portugal, Transgás and Transgás-Atlântico. In 1990, Mr Mexia joined Banco Espírito Santo de Investimentos and served as a Director in charge of the equity capital markets and project finance divisions until Prior to his career in finance, he was an Assistant to Portugal s Secretary of State for Foreign Trade and also served as Vice-Chairman of the Board of Directors of ICEP (the Portuguese Institute for Foreign Trade). Mr Mexia has held several leadership roles in industry and trade associations - as Chairman of the Portuguese Energy Association (APE) from 1999 to 2002, member of the Trilateral Commission from 1992 to 1998, Vice-Chairman of the Portuguese Industrial Association (AIP) and Chairman of the General Supervisory Board of Ambelis. He was also a Government representative to the EU working group for the trans-european network development. In January 2008 he was appointed as member of the General and Supervisory Board of Banco Comercial Português, SA, having been previously a member of the Superior Board of this bank. Mr Mexia received a degree in Economics from Université de Genève (Switzerland), where he was also Assistant Lecturer in the Department of Economics. He was a postgraduate lecturer in European Studies at Universidade Católica. He also served as a member of the governing boards of Universidade Nova de Lisboa and of Universidade Católica, where he was Director until the mid-1990s. Boyden: As the Spanish economy continues to struggle, are you concerned that the current negative market sentiment on Spain will put additional pressure on Portugal? Why or why not? Mexia: There are two parts to the recovery actions by countries themselves and decisions made at the European level. Portugal is doing what it can do. It has sharply improved its external deficit and is slowly making headways on its budget. Portugal has

2 p. 2 also recognized that having credibility and access to the capital markets is very important and recently successfully extended maturities for its sovereign debt. This indicates market confidence in the country s medium-term outlook. Portugal s recovery is also linked to what happens at the European level. It s very difficult to have a common currency in Europe where the joint budget is a fraction of the budget in the other countries. There will be a tradeoff among countries for the new future of Europe and some countries will lose sovereignty in exchange of mitigating some of the risks to the system. Boyden: What has been the impact on EDP? Mexia: We anticipated our future needs and have diversified our market and regulatory risks. Today EDP is 60 per cent Iberian with 40 per cent of our operations in Portugal and 20 per cent in Spain. We have been growing well in Brazil. Today we are in 13 countries, with 30 different nationalities working in our company. With an eye to the future of energy supply, we have transformed ourselves into the third largest renewable energy player in the world. EDP was the first Portuguese company to tackle the bond markets by successfully issuing bonds eighteen months after the Portuguese bailout. The market demand was ten times the offer we made, which is a good sign. However, we are not completely out of the woods, which put additional pressure on us to continue seeking operational efficiencies. The markets are expecting the worst but I think we are already past the bottom. We anticipate that 2013 will be better. Boyden: The Internal Energy Agency estimates that the global demand for energy is expected to increase by one-third by What investments is EDP making to help service these energy needs? Mexia: What you will see in the future is not only energy demand that is driven mainly by Asia, China, India, and the Middle East but also a rise in demand for electricity globally. By 2050, we expect electricity to represent 50 per cent of all energy demand, up from 20 per cent today. We need a cleaner energy world. As a company, EDP is betting mainly on water, wind and is now starting solar projects. Three quarters of our generation capacity in 2015 will be CO2 free. Today more than two-thirds is already CO2 free. We are leaders in Europe, the US and also in Brazil in this regard. In terms of traditional sources of energy, we are also focusing on gas, basically in Iberia. More generally, our key focus is on water and wind globally. We see our role as a leader in the energy world and are making new innovations that are important for our energy efficiency and service to customers. Boyden: Are EDP s strategic partnerships in Brazil and with China s Three Gorges (CTG) Corp. strong examples of your growth outside Portugal? Mexia: CTG is a new and important partner for us as it gives us additional muscle and opens up an important

3 p. 3 market in terms of access to funds. It adds to our already strong, diversified shareholder base, which includes investors from Abu Dhabi, Algeria and Spain, in addition to Portugal. With these partners, we are also less dependent on country risk perception, which factors into our lower cost of debt and better rating than the Portuguese sovereign. Our partnerships also give us visibility in different markets and create new options for growth. We are strengthening our venture in Brazil, where we are the fourth largest private company in terms of distribution, with over three million clients, and have been growing for the last 10 years in a very competitive market. We are also approaching projects in the rest of Latin America and also in the African market. Access to funding and having local partners in these projects is critical. This is also a time for us to create new optionality for the medium term in areas where energy demand is growing Latin America, Africa and the Sino- Asian market. Boyden: What do you see as opportunities and challenges in Brazil? Mexia: The reason why you have fewer problems with the green energy supply in Brazil right now is because growth has been slower than we expected. Brazil is very dependent on the hydro market which makes the system quite vulnerable to dry periods. We are tackling mid-sized generation in Brazil and also want to secure opportunities in the thermal market which is an alternative to renewable energy. We are also betting a lot on wind energy. In the last national energy auction in Brazil, the price for wind was cheaper than that for gas in terms of megawatt hours produced. We also have a 40 per cent load factor in Brazil compared to 25 per cent in Europe. Boyden: What are your thoughts on growth of renewable energy sources, such as hydro, wind and solar, as viable alternative sources of energy to fossil fuels? Mexia: Globally, the demand for additional capacity has been slightly lower over the past three to four years, especially in Europe and the US. This is not the case in Asia, South America and South Africa where there is excess demand that must be tackled by new additions. The growth of new renewables, namely wind and solar, together with gas, will vary across geographies. People are also starting to get over the misperception that renewables are an expensive solution that must be subsidized. Renewables can contribute to a stable and downward trend on energy prices especially in the US and in Europe together with shale gas, which for the moment has created almost a miracle of low energy prices. Boyden: What are the biggest business challenges to creation and distribution of renewable energy today (e.g., cost of production/ capital investments, grid infrastructure needs, efficiency)? Mexia: A lot depends on the market. In new markets like Brazil, it s about having the infrastructure in place because the energy resource, such

4 p. 4 as wind, is far from the grid. In US and Europe, it s more about visibility into the rules of the game. In general, governments tend to be sympathetic and helpful to the energy sector whenever they need us build new energy infrastructure. When these new additions are not needed, as it was the case in Europe recently, governments typically tend to look to utilities as a source of funding and new taxes. We need to have a clear and long-term vision about what is needed from the energy sector, otherwise we will always be penalizing the consumer in the long run. Stability and visibility into energy policy is important given the long-term nature of our business. Coordination is also key to building a common policy. For example, there are fewer connections of energy between Spain and France than there are between Portugal and Spain. Division into small regional markets in Europe prevents coordination on common policy. Boyden: How do EDP s sustainability initiatives help to provide solutions to some of these business challenges, while also improving social conditions in the locations in which the Company operates? Mexia: EDP is the biggest corporate foundation in Portugal and also has social initiatives in Spain and Brazil. We have been a worldwide leader for the last three years in the Dow Jones Sustainability Index. The Index tracks the performance of the world s leading companies in terms of economic, environmental and social criteria. In the last few years we have always been number one for the social criterion. As a global utility with more than eleven million clients, we have a big impact on people s lives and therefore need to understand how we interact with different communities. This is a key aspect of our involvement with all stakeholders, not only shareholders and clients, but everyone else. Boyden: Can you give us an example of one of EDP s initiatives? Mexia: We have been working in Kenya with the UNHCR, the UN s refugee agency, and the Clinton Global Initiative, where we have created the first refugee camp powered by renewable energy. This project has changed the lives of 7,000 people in a country where EDP does not have clients or shareholders. It represents a benchmark for other projects of its kind. The impact has been tremendous. Energy has to do with access to water, cooking, safety, schooling, hospitals, and even gender equality. We have increased female participation in schools from zero to 20 per cent by only charging solar lamps in the schools and decreased assaults on women by creating street lighting at night. Angola and Mozambique are already in execution but we are just scratching the surface of a global challenge - providing energy to 1.5 billion people who currently don t have access. At EDP, we want to lead by example. We are bringing together other stakeholders and suppliers of materials and also creating capabilities in terms of management of local facilities. Our actions not only make good business sense but also help change our internal culture as employees see what

5 p. 5 we are doing as a company. It is a key element to making us more open and efficient, with a shared global vision. Boyden: What do you consider to be the most important characteristics of a successful management team leading a global business? Mexia: A successful team should have a shared vision and values, but also be flexible enough to respond to very specific needs. As the slogan says, Think global and act local. Whenever you put different nationalities around the table, you bring new ways to solve a problem. Shared vision, shared values and an enormous appreciation of diversity and insight are all important. Boyden: How would you describe your leadership style? Mexia: I like to energise people, which is a Welch approach (former General Electric CEO Jack Welch). To do this, you need to listen, respect, lead by example and make sure you are professional and approachable. Boyden: How are you energising your team? Mexia: Typically to energise people I like to mix freedom with responsibility - letting my team strike the first ball and then adding accountability. You should share victories and celebrations and not spend a lot of time looking for scapegoats in defeat. In football, the players that score the goals are just as important as the coach. Today, we speak too much about the coach and not enough about players. I prefer to share the victory with the players. At EDP, we have systems of spot bonuses which compensate employees that excel in different areas. This is an unexpected reward in addition to the recognition of good performance. Employee satisfaction is important for productivity. If you believe in something then it s easier to feel happier at work. We allow people to allocate a set number of company hours to volunteer work. We also involve their families in their work lives as part of the overall EDP family. Boyden: What is your approach to management recruiting? Has the European crisis altered your priorities/ approach in this regard? Mexia: The importance of talent has not changed with the crisis. I like people with good lenses, wide angle and focus at the same time. In today s economy, we need people who are more global, bring a good mixture of skills and have a world view in business, art and science. If anything I am giving importance to people with new training such as philosophy or to people who know how to write and can teach others to be more open and attentive. Boyden: How can young professionals differentiate themselves in an increasingly globalized market for talent? Mexia: I am quoting Woody Allen when I say what makes people different is courage. Courage is the difference in making a good first impression. Young professionals should provide less automatic answers in interview situations. Typically courage, honesty and global expertise are all key.

6 p. 6 I always ask people what they are reading, what music they listen to and where they spent their last vacation. You can also tell a lot about a person from their shoes. Boyden: What are the best ways to motivate and nurture emerging leaders? Mexia: Giving young people access to good executive training programs, which they believe will improve their chances, is important. It is critical that our managers are given exposure to other international markets outside of Portugal. I also like to test the limits of my team - that they are courted by other companies and then willing to stay at EDP because they find freedom, support, responsibility and the opportunity to improve. Boyden: What are you passions outside the office? Mexia: I like music. I have always liked traveling to new cities and visiting new hotels and restaurants. Now that I m getting old, I also like nature more than I did ten years ago. In the next five years, I will eventually become a bird watcher. Companies play a decisive role in creating momentum where we can advance change and help create a society that depends less on political leadership and is also more open. The CEOs from top global companies that I met are truly incorporating global behaviour and sustainable focus into their vision, much more so than five or ten years ago. We also addressed the question of co-mingling businesses from different sectors, for example in energy and telecommunications. Whenever you mix technologies you create small revolutions and new approaches. We would like to thank Fernando Neves de Almeida of Boyden Portugal for making this edition of Boyden s Leadership Series possible. The views and opinions expressed here do not necessarily represent the views of Boyden; only those of Mr Mexia. For Fernando Neves de Almeida s insight into Recruiting for the Next Generation, please continue to the Boyden View section. Boyden: You recently attended the Clinton Global Initiative s 2012 Annual Meeting. What was your biggest takeaway from that meeting? Mexia: The biggest takeaway in these global meetings is that people are in a very different mood from the European mood. In fast-growing emerging economies we are talking about growth and new opportunities.

7 p. 7 The Boyden View- Recruiting for the Next Generation Fernando Neves de Almeida Fernando Neves de Almeida is Managing Director of Boyden Portugal What do you consider to be the most important trends in the European and global energy sectors today? Many aspects of the energy sector are confronted with great changes today. In the last few years, we have witnessed the emergence of new energy sources such as solar, wind and biofuels, which are increasingly likely to become competitive and create change. This holds true not only for business models, but also for questions related to geopolitics. What is having the greatest impact on executive hiring in energy? The paradigm shifts in the energy sector require leaders who are more open to change. They must also possess the creativity that is necessary to generate competitive advantages, whether it is at the commercial level or at the level of production and distribution. The opportunities that lie ahead in the next 20 years will be greater than those that have occurred over the last 100 years. sector, it is necessary to find people with experience in more competitive markets such as telecommunications, banking, etc. In the production sector, for example, we already see a major focus on candidates with greater experience in alternative energy. Has there been a pickup in cross-border recruitment into Europe or sending European management to other global regions? In a way yes, but it s no more in energy than in other sectors of the economy. We live in a global business world and human capital mobility is becoming more and more a reality. How has recruiting in energy shifted in recent times? As a result of greater competition in the areas of commercialisation within the

Leadership Series. A Discussion With Banco BIC s Luís Mira Amaral. Vol 4: Issue 4

Leadership Series. A Discussion With Banco BIC s Luís Mira Amaral. Vol 4: Issue 4 Luís Mira Amaral Boyden s Leadership Series presents discussions with business and thought leaders from organizations across the globe. The series focuses on topical issues that offer executives, political

More information

Global Energy: Agenda, Challenges, Policies

Global Energy: Agenda, Challenges, Policies Global Energy: Agenda, Challenges, Policies Christoph Frei, Secretary General What Maslow would say post-cop15 and in the context of high global energy insecurity > We shall strive for global policies

More information

Driving individual engagement. How to revolutionise the way you motivate and engage your employees

Driving individual engagement. How to revolutionise the way you motivate and engage your employees Driving individual engagement How to revolutionise the way you motivate and engage your employees Focus on the individual Creating a team of individuals who possess the right mix of job capabilities and

More information

COURSE CATALOG. vadoinc.net

COURSE CATALOG. vadoinc.net COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as

More information

edp internacional energy that makes a difference

edp internacional energy that makes a difference EDP INTERNACIONAL Praça Marquês de Pombal 12 1250 162 Lisboa Portugal www.edp.pt edp internacional energy that makes a difference EDP INTERNACIONAL EDP Internacional develops consultancy projects anchored

More information

THE FUTURE OF THE RETAIL C-SUITE What Does It Look Like in 2020?

THE FUTURE OF THE RETAIL C-SUITE What Does It Look Like in 2020? THE FUTURE OF THE RETAIL C-SUITE What Does It Look Like in 2020? OCTOBER 2014 IN PARTNERSHIP WITH TABLE OF CONTENTS STUDY OVERVIEW About Berglass+Associates About WWD Study Overview Berglass+Associates

More information

Mentoring Toolkit Additional Resources

Mentoring Toolkit Additional Resources Mentoring Toolkit Additional Resources University of Edinburgh Mentoring Connections Programme Table of Contents Mentoring Connections at the University of Edinburgh... 4 General information on the mentoring

More information

diversity & inclusion Where your talent makes an impact

diversity & inclusion Where your talent makes an impact diversity & inclusion 2014 Where your talent makes an impact INSIDE A Message from Chairman & CEO Steve Angel... 3 A Message from Chief Diversity Officer Vanessa Abrahams-John... 4 Diversity & Inclusion

More information

Diversity and Inclusion. Executive Summary

Diversity and Inclusion. Executive Summary Diversity and Inclusion Executive Summary In an effort to explore the adoption and impact of diversity and inclusion initiatives within IT departments, TEKsystems surveyed more than 250 IT leaders (i.e.,

More information

SPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES

SPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES SPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES Summary of key findings 2 Job satisfaction and engagement 4 Employee attitudes towards managers

More information

Annual General Meeting. Fresenius Medical Care AG & Co. KGaA

Annual General Meeting. Fresenius Medical Care AG & Co. KGaA Annual General Meeting Fresenius Medical Care AG & Co. KGaA Speech to the Shareholders by Dr. Ben J. Lipps May 10, 2012 Spoken word takes precedence 1 Slide 1: Welcome Welcome to our Annual General Meeting

More information

Succession Planning Roadmap

Succession Planning Roadmap Aligning talent development to current and future leadership needs. Succession Planning Roadmap If your CEO has a sudden heart attack, do you know who will take the chief executive's place? What if your

More information

Career opportunity: Executive Vice President and General Manager, Worldwide - Wolters Kluwer Finance, Risk and Regulatory Reporting (FRR) - London

Career opportunity: Executive Vice President and General Manager, Worldwide - Wolters Kluwer Finance, Risk and Regulatory Reporting (FRR) - London Career opportunity: Executive Vice President and General Manager, Worldwide - Wolters Kluwer Finance, Risk and Regulatory Reporting (FRR) - London About Wolters Kluwer Financial Services Wolters Kluwer

More information

For action. Our commitments to you

For action. Our commitments to you For action Our commitments to you Corporate responsibility 2012 01 Our commitments to you We know we ve got a lot of work to do to regain the trust of our customers. But by acting fairly, making things

More information

Executive Perspective Unique Viewpoints from Industry Leaders

Executive Perspective Unique Viewpoints from Industry Leaders Mark Marron CEO and President, eplus Editor s Note: Mark Marron became the Chief Executive Officer and President of eplus inc. on August 1, 2016. He began his career at eplus in 2005 as Senior Vice President

More information

The slightest perception of something negative happening can affect an employee s emotional state.

The slightest perception of something negative happening can affect an employee s emotional state. Employee feedback is the core of personal and professional growth. Feedback can help an employee get better at what they do, and surprisingly employees crave feedback. Most managers don t provide enough

More information

Diversity and Inclusion Best Practices

Diversity and Inclusion Best Practices Diversity and Inclusion Best Practices US Lacrosse seeks to foster a national lacrosse community that encourages understanding, appreciation and acceptance of all within its membership, volunteer base,

More information

Part 3 - Beyond hire: The long-term impact of talent acquisition on an organization.

Part 3 - Beyond hire: The long-term impact of talent acquisition on an organization. The Talent Forecast Part 3 - Beyond hire: The long-term impact of talent acquisition on an organization. A global study to uncover what today's talent acquisition leaders can tell us about tomorrow's workplace.

More information

A Counter-Intuitive Downturn Strategy (1144) Anders Dahlvig. Group President & CEO Ikea Services

A Counter-Intuitive Downturn Strategy (1144) Anders Dahlvig. Group President & CEO Ikea Services A Counter-Intuitive Downturn Strategy (1144) When I started as CEO in 1999, we were in the middle of a peak in the economy. This was in the middle of the IT boom, 1999 to 2001. IKEA was doing tremendously

More information

Employee Value Proposition (EVP) February 2016

Employee Value Proposition (EVP) February 2016 Employee Value Proposition (EVP) February 2016 Why is important an EVP? EVP Talent Development & Career Compensation & Benefits Attracting and Retaining Talent Strategy TO ATTRACT TALENT Nowadays is more

More information

QUESTIONS AND ANSWERS ETC. * ANNUAL GENERAL MEETING OF SCANIA AB (publ), 5 May 2011

QUESTIONS AND ANSWERS ETC. * ANNUAL GENERAL MEETING OF SCANIA AB (publ), 5 May 2011 QUESTIONS AND ANSWERS ETC. * ANNUAL GENERAL MEETING OF SCANIA AB (publ), 5 May 2011 Appendix 9 Claes Zettermarck May I ask the Secretary to report whether any written questions have been submitted for

More information

THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS

THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS What makes a high-potential? Quite possibly not what you think. The HR Guide to Identifying High-Potentials 1 If you agree people are your most valuable asset

More information

Global Recruiting Trends What you need to know about the state of talent acquisition

Global Recruiting Trends What you need to know about the state of talent acquisition Global Recruiting Trends 2017 What you need to know about the state of talent acquisition What s in this report 1 Why read this? 6 The impact of employer branding 2 Top 5 takeaways 7 Looking ahead: Recruiting

More information

PwC s. 5 th. Hungarian CEO Survey. success?

PwC s. 5 th. Hungarian CEO Survey. success? PwC s 5 th Hungarian CEO Survey How do CEOs define business success Globally 1409 in Hungary 155CEOs from 7 industries took part in the survey. Views on future growth and threats, cooperation with key

More information

TALENT RETENTION Hanging on to High Performers:

TALENT RETENTION Hanging on to High Performers: TALENT RETENTION Hanging on to High Performers: Building and Sustaining Effective People Leaders Prepared by Aon Hewitt Thursday, March 29, 2012 Part two of a three part webcast series 2012 Aon Consulting

More information

Governance Watch Webcast #4: The Role of the Independent Director on Private Equity Boards

Governance Watch Webcast #4: The Role of the Independent Director on Private Equity Boards Governance Watch Webcast #4: The Role of the Independent Director on Private Equity Boards Egon Zehnder and The Conference Board Governance Center are pleased to present a new Governance Watch webcast

More information

A RECRUITER S GUIDE TO

A RECRUITER S GUIDE TO EASE THE HIRING AND A RECRUITER S GUIDE TO INTERVIEW PROCESS WITH TECHNOLOGY RECRUITING S PAST & PRESENT The framework of the job interview still remains the same. In the past, the interview was the first

More information

10 questions you need to answer to become a more successful leader:

10 questions you need to answer to become a more successful leader: In Search of the Extraordinary Executive 10 questions you need to answer to become a more successful leader: How to evaluate your unique leadership situation By Dr. Jeannine Hertel, Christopher Villasenor

More information

Masdar Gen Z Global Sustainability Survey. November 16 th, 2016

Masdar Gen Z Global Sustainability Survey. November 16 th, 2016 Masdar Gen Z Global Sustainability Survey November 16 th, 2016 Masdar Global Gen Z Sustainability Survey The first global survey of the attitudes of young people aged 18-25 Generation Z towards climate

More information

GENDER PAY GAP REPORT 2017

GENDER PAY GAP REPORT 2017 VIRGIN MEDIA GENDER PAY GAP REPORT 2017 This report details our April 2016 to April 2017 results and focus areas to ensure gender equality. SEPTEMBER 2017 1 At Virgin Media we believe in job opportunities

More information

Global Staffing Trends What you need to know about the state of the recruitment industry

Global Staffing Trends What you need to know about the state of the recruitment industry Global Staffing Trends 2017 What you need to know about the state of the recruitment industry What s in this report 1 Why read this report 6 The impact of branding 2 Top 4 takeaways 7 Looking ahead: Staffing

More information

Leading for Learning Building leadership capability at the International Community School, Addis Ababa

Leading for Learning Building leadership capability at the International Community School, Addis Ababa Leading for Learning Building leadership capability at the International Community School, Addis Ababa The International Community School of Addis Ababa (ICS), Ethiopia, is an independent, not-for-profit,

More information

Graduate. trainee scheme

Graduate. trainee scheme Graduate trainee scheme Who are we? SEPA has a big ambition. Want to know why? As a forward thinking environment protection agency (EPA) we need to be ready to meet the significant challenges of the 21st

More information

Leadership Success Factors

Leadership Success Factors SEES THE BIGGER PICTURE Has a good head for business. Is commercially aware. Knows how to make money and save money. Is close to their customers and as a result of this spots opportunities. Is profit focussed

More information

TOP 5 CHALLENGES OF GROWING COMPANIES

TOP 5 CHALLENGES OF GROWING COMPANIES and how we faced them at Future Processing 2017 WWW.FUTURE-PROCESSING.COM CHALLENGES Regardless of the industry or country, dynamically growing companies struggle with similar challenges. Those must be

More information

ONE plan ONE goal. Plan s strategy to Rights and opportunities for every child. Photo: Plan / Warisara Sornpet

ONE plan ONE goal. Plan s strategy to Rights and opportunities for every child. Photo: Plan / Warisara Sornpet ONE plan ONE goal Rights and opportunities for every child Plan s strategy to 2015 Photo: Plan / Warisara Sornpet this strategy is a bold move to position Plan as a leading child rights organisation, backed

More information

AFRILAND FIRST BANK PROMOTING A CLASS OF ENTREPRENEURS IN AFRICA BY TERENCE JACKSON AND OLIVIER NANA NZEPA

AFRILAND FIRST BANK PROMOTING A CLASS OF ENTREPRENEURS IN AFRICA BY TERENCE JACKSON AND OLIVIER NANA NZEPA AFRILAND FIRST BANK PROMOTING A CLASS OF ENTREPRENEURS IN AFRICA BY TERENCE JACKSON AND OLIVIER NANA NZEPA 2004-2016 Please contact Terence Jackson for permissions: t.jackson@mdx.ac.uk AFRILAND FIRST BANK:

More information

STRATEGIES FOR REDUCING TURNOVER 5AT YOUR HOTEL

STRATEGIES FOR REDUCING TURNOVER 5AT YOUR HOTEL STRATEGIES FOR REDUCING TURNOVER 5AT YOUR HOTEL 5 Strategies for Reducing Turnover in Your Hotel The international association, Consultants of Hospitality Administrators states, the only way to put the

More information

Turning Feedback Into Change

Turning Feedback Into Change White Paper FEEDBACK Turning Feedback Into Change The key to improving personal success Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and

More information

The Christian School Leadership Framework

The Christian School Leadership Framework The Christian School Leadership Framework STRATEGIC COMPETENCIES Professional Development Culture InstruCTIONAL LEADERSHIP Innovation and Technology Curriculum, Instruction, and Assessment RELATIONAL COMPETENCIES

More information

Inside Outsourcing. Steve Rudderham, VP - Client Engagement Capgemini, Business Process Outsourcing. Inside with: October 10

Inside Outsourcing. Steve Rudderham, VP - Client Engagement Capgemini, Business Process Outsourcing. Inside with: October 10 October 10 Inside INTERVIEWED BY LARRY JANIS Steve Rudderham, VP - Client Engagement Capgemini, Business Process Capgemini, one of the world s foremost providers of consulting, technology and outsourcing

More information

Taking a Global Stance on Employee Engagement Benchmarking against the World s Most Admired Companies

Taking a Global Stance on Employee Engagement Benchmarking against the World s Most Admired Companies Taking a Global Stance on Employee Engagement Benchmarking against the World s Most Admired Companies A leading global provider of transport and logistics solutions Established in 1982 in Jordan and now

More information

Contents. Foreword 4. ResQ at a glance 5. Our purpose 6. Our core values 7. Our business model 8. Our services 9. What we are 10. Phrases we like 11

Contents. Foreword 4. ResQ at a glance 5. Our purpose 6. Our core values 7. Our business model 8. Our services 9. What we are 10. Phrases we like 11 Contents Foreword 4 ResQ at a glance 5 Our purpose 6 Our core values 7 Our business model 8 Our services 9 What we are 10 Phrases we like 11 Greater than 12 Non negotiables 13 Lifelong learning 15 It s

More information

Unleashing the power of innovation

Unleashing the power of innovation How the role of innovation within the business and the way companies innovate are being transformed. Unleashing the power of innovation www.pwc.com 2 Unleashing the power of innovation Gauging changing

More information

IDEAL CANDIDATE PROFILE & CHALLENGE STATEMENT HYANNIS FIRE DISTRICT TOWN OF BARNSTABLE, MASSACHUSETTS FIRE CHIEF RECRUITMENT 2017

IDEAL CANDIDATE PROFILE & CHALLENGE STATEMENT HYANNIS FIRE DISTRICT TOWN OF BARNSTABLE, MASSACHUSETTS FIRE CHIEF RECRUITMENT 2017 IDEAL CANDIDATE PROFILE & CHALLENGE STATEMENT HYANNIS FIRE DISTRICT TOWN OF BARNSTABLE, MASSACHUSETTS FIRE CHIEF RECRUITMENT 2017 The Hyannis Fire District is seeking a fire chief with strong transitional

More information

Recruitment, Retention, and Other Personnel Issues in N.C. Local Governments

Recruitment, Retention, and Other Personnel Issues in N.C. Local Governments Public Policy Institute s 2014 Local Government Survey Results HUMAN RESOURCE PRACTICES OF NORTH CAROLINA MUNICIPAL & COUNTY GOVERNMENTS EXECUTIVE SUMMARY In 2014 the Public Policy Institute (PPI) at Western

More information

PROGRESSIVE MINDS APPLY

PROGRESSIVE MINDS APPLY PROGRESSIVE MINDS APPLY Global student and graduate programmes 2017 / 2018 hsbc.com/careers CONTENTS 04 The start of an exciting journey 06 Who we are and what we do 08 12 Career development HSBC_brochure_Global_16-08-2017-210x210

More information

10 Key Components for a Winning Candidate Experience

10 Key Components for a Winning Candidate Experience White Paper 10 Key Components for a Winning Candidate Experience What is the Candidate Experience? According to Gallup, 70% of U.S. workers are disengaged. Given that statistic, it only seems logical that

More information

The TKI Tool. More Than Conflict Management. change. management. team building performance improvement. retention

The TKI Tool. More Than Conflict Management. change. management. team building performance improvement. retention The TKI Tool More Than Conflict Management change retention management leadership development team building performance improvement Practical Ways to Use the TKI to Maximise Organisational Performance

More information

Digital leadership in the Public Sector

Digital leadership in the Public Sector Leaders 2020: The next-generation executive Digital leadership in the Public Sector Digital transformation promises great things for the Public Sector and the constituents it serves, from lower costs and

More information

Meet Mauricio Velásquez, MBA

Meet Mauricio Velásquez, MBA Maintaining The Momentum Of Your Diversity Efforts Presented by: Mauricio Velásquez, MBA President, CEO The Diversity Training Group For Workforce Diversity Network s The Case for Diversity: It s Everybody

More information

How to apply participatory leadership in the organisation? 5 case studies

How to apply participatory leadership in the organisation? 5 case studies How to apply participatory leadership in the organisation? 5 case studies Jan Hein Nielsen, april 2016 How to apply participatory leadership in the organization? The above question is a question often

More information

Introducing Leadership Alchemy

Introducing Leadership Alchemy Introducing Leadership Alchemy Growing Future Leaders and Ambassadors of Positive Change September 2004 Gail S. Williams, Program Director NASA Goddard Space Flight Center Code 150 Greenbelt, MD 20771

More information

TALENT ECONOMY LEADING IN A CRISIS

TALENT ECONOMY LEADING IN A CRISIS LEADING TALENT IN A CRISIS ECONOMY Contributors: Amy Mills, Ph.D., Vice President, Aon Consulting Seymour Adler, Ph.D., Senior Vice President, Aon Consulting Leading Talent in a Crisis Economy Organizations

More information

CIO BRIEF: IT Talent Management

CIO BRIEF: IT Talent Management CIO BRIEF: IT Talent Management Hard-headed advice on finding and keeping the high performers and building an IT leader competency model By Heather A. Smith and James D. McKeen CIO Brief meetings bring

More information

WHITE PAPER What leadership style should Japanese leaders aim for? And what are the appropriate steps for developing leadership style?

WHITE PAPER What leadership style should Japanese leaders aim for? And what are the appropriate steps for developing leadership style? WHITE PAPER What leadership style should Japanese leaders aim for? And what are the appropriate steps for developing leadership style? Findings from diagnostic data on the leadership styles of more than

More information

Tips for Employer Relationship Building: A Guide for IPS Supported Employment Specialists

Tips for Employer Relationship Building: A Guide for IPS Supported Employment Specialists Tips for Employer Relationship Building: A Guide for IPS Supported Employment Specialists Developed by: Sarah Swanson, Dartmouth PRC; Jerry Wood, Division of Vocational Rehabilitation Vermont; Laura Flint,

More information

BUILDING GOOD WORK RELATIONSHIPS

BUILDING GOOD WORK RELATIONSHIPS Making Work Enjoyable and Productive How good are the relationships that you have with your colleagues? According to the Gallup Organization, people who have a best friend at work are seven times more

More information

BUILDING CREDIBILITY. For internal use only

BUILDING CREDIBILITY. For internal use only BUILDING CREDIBILITY Overview Topic Overview Being a credible business partner is critical to our ability to lead and develop trusted relationships, as well as to influence and deliver results. A key element

More information

Banco Santander white paper on private climate finance

Banco Santander white paper on private climate finance Banco Santander white paper on private climate finance The purpose of this white paper is to analyze the impact that the global agreement on climate change has on privately-owned banks. Thus, it details

More information

Remarks by. Mr. Adnan Z. Amin. Director-General. International Renewable Energy Agency. at the

Remarks by. Mr. Adnan Z. Amin. Director-General. International Renewable Energy Agency. at the Remarks by Mr. Adnan Z. Amin Director-General International Renewable Energy Agency at the AMEM-IRENA Dialogue on Renewable Energy Cooperation Manila, the Philippines 28 September 2017 FINAL CAD Your Excellency

More information

CULTIVATE PEOPLE PERFORMANCE. Program Overview!

CULTIVATE PEOPLE PERFORMANCE. Program Overview! CULTIVATE PEOPLE PERFORMANCE Program Overview! ABOUT DUNAMIS ABOUT DUNAMIS HUMAN CAPITAL Founded 1991 1992 Became the only licensee of 2006 Established and part of Dunamis Organization Services OUR VALUE

More information

Annual General Meeting of Fresenius SE & Co. KGaA on May 13, Speech of Dr. Ulf M. Schneider, Chairman of the Management Board

Annual General Meeting of Fresenius SE & Co. KGaA on May 13, Speech of Dr. Ulf M. Schneider, Chairman of the Management Board Annual General Meeting of Fresenius SE & Co. KGaA on May 13, 2016 Speech of Dr. Ulf M. Schneider, Chairman of the Management Board The spoken word has precedence. Good morning, ladies and gentlemen. On

More information

SUPERVISE PEOPLE HOW TO THE COMPLETE COURSE ON. We re. coming. to your. Attend and you ll learn how to

SUPERVISE PEOPLE HOW TO THE COMPLETE COURSE ON. We re. coming. to your. Attend and you ll learn how to THE COMPLETE COURSE ON HOW TO SUPERVISE PEOPLE We re coming to your area Attend and you ll learn how to Establish your credibility as a supervisor Staff effectively learn how to recruit, interview and

More information

Selecting Superior Performers Safely Under the Law

Selecting Superior Performers Safely Under the Law Selecting Superior Performers Safely Under the Law Research Report By Bill J. Bonnstetter October 2009 TTI - The Assessment Company 2009 Target Training International, Ltd. 093009 Selecting Superior Performers

More information

cambridge Institute for Family Enterprise

cambridge Institute for Family Enterprise Professionalizing the Family Business: It s Not What You Think It Is John A. Davis Cambridge Institute for Family Enterprise cambridge Institute for Family Enterprise At some point in the life of a family

More information

Nissan s Rotational Development Program (NRDP) - AMERICAS. You learn to be a leader by acting by doing. Carlos Ghosn

Nissan s Rotational Development Program (NRDP) - AMERICAS. You learn to be a leader by acting by doing. Carlos Ghosn Nissan s Rotational Development Program (NRDP) - AMERICAS You learn to be a leader by acting by doing. Carlos Ghosn The Renault-Nissan Alliance Alliance partnership began March 1999 United for performance

More information

Leadership Series. Vol 7: Issue 36

Leadership Series. Vol 7: Issue 36 and Kirstin Hoskin Boyden s Leadership Series presents discussions with business and thought leaders from organisations across the globe. The series focuses on topical issues that offer executives, political

More information

Remarks by Baudouin Prot Chief Executive Officer, BNP Paribas

Remarks by Baudouin Prot Chief Executive Officer, BNP Paribas Remarks by Baudouin Prot Chief Executive Officer, BNP Paribas FPA Financial Services Dinner February 21, 2007 Ladies and gentleman, dear friends of New York. Thank you and good evening to everyone. I'm

More information

WHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox

WHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox WHY EMPLOYEE ENGAGEMENT MATTERS By Kathy Bowersox Are your employees engaged? Do you know if they are? Do you care? How relevant is employee engagement in terms of business success? In a word, VERY! If

More information

The CEO s Guide to Developing Your Executive Team: How to Identify and Address Mediocrity in the C-Suite. By Lawrence King and Cheryl B.

The CEO s Guide to Developing Your Executive Team: How to Identify and Address Mediocrity in the C-Suite. By Lawrence King and Cheryl B. The CEO s Guide to Developing Your Executive Team: How to Identify and Address Mediocrity in the C-Suite By Lawrence King and Cheryl B. McMillan Most Common Mistakes That CEOs Make: Tolerating Mediocrity

More information

South Stream: Slovenia. Research findings from public polling and stakeholder interviews

South Stream: Slovenia. Research findings from public polling and stakeholder interviews South Stream: Slovenia Research findings from public polling and stakeholder interviews Contents Introduction Background Objectives Methodology Background hopes and fears for Slovenia Views on energy challenges

More information

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT April 15, 2013 For further information about Team Emotional Intelligence: www.geipartners.com GEI Partners 2013 This report is the property of GEI Partners (Professor

More information

Beyond the Boundaries

Beyond the Boundaries Beyond the Boundaries of Sourcing Category managers emerge as leaders 2 Beyond the Boundaries of Sourcing Category managers emerge as leaders Let s call 2020 the Year of the Category Manager. By then,

More information

Dr. Robert Mather, Ph.D. Country Representative, WWF International Thailand Programme, Kingdom of Thailand

Dr. Robert Mather, Ph.D. Country Representative, WWF International Thailand Programme, Kingdom of Thailand Dr. Robert Mather, Ph.D. Country Representative, WWF International Thailand Programme, Kingdom of Thailand The Growing Importance of Corporate Social Responsibility The Living Planet- Past and Present

More information

BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK

BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK 2017 Survey Report EXECUTIVE SUMMARY Since Globoforce launched the WorkHuman movement, the concept of working human bringing more humanity

More information

Thinking about competence (this is you)

Thinking about competence (this is you) CPD In today s working environment, anyone who values their career must be prepared to continually add to their skills, whether it be formally through a learning programme, or informally through experience

More information

Employee engagement is promoted by a myriad of

Employee engagement is promoted by a myriad of SHRM Foundation Executive Briefing Employee Engagement: Your Competitive Advantage Sponsored by Randstad Employee engagement is promoted by a myriad of consultants, books and articles, but does it really

More information

Gender Pay Gap Report 2017

Gender Pay Gap Report 2017 Gender Pay Gap Report 2017 Barclays commitment to building a diverse and inclusive culture It has been my experience, not just as a business leader but also in my life beyond work, that equality and diversity

More information

Best Practices for Building Effective Talent Pools

Best Practices for Building Effective Talent Pools White Paper Recruitment Process Outsourcing Best Practices for Building Effective Talent Pools Towards the creation of a real and sustainable competitive advantage. Why is Talent Pooling Important? Shifts

More information

30 2ND QUARTER DRIVINGSALES, LLC

30 2ND QUARTER DRIVINGSALES, LLC PEOPLE The Art of Retention and Recruiting When sales stagnate, don t just survive: Thrive BY MIKE ESPOSITO F or many dealerships, profit margins on new vehicle sales have been shrinking for well over

More information

International Sales Force Management

International Sales Force Management International Sales Force Management Agenda Developing, organizing, and managing a company-owned international sales force Negotiating in foreign markets Comparisons of important international markets

More information

INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger

INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger Interviewer: David Poole Interviewee: Irving Wladawsky-Berger IRVING: My name is Irving Wladawsky-Berger, Vice President of Technical

More information

SEVEN WAYS TO INCREASE EMPLOYEE ENGAGEMENT

SEVEN WAYS TO INCREASE EMPLOYEE ENGAGEMENT SEVEN WAYS TO INCREASE EMPLOYEE ENGAGEMENT Without Giving a Raise Dr. Joe Folkman Co-Founder and President Zenger Folkman Poll #1 Would a Raise Make You Happy? If you got an unexpected raise today would

More information

Erne: Since its launch in January 2016, in which area has AIIB made most progress towards helping to address the massive infrastructure gap in Asia?

Erne: Since its launch in January 2016, in which area has AIIB made most progress towards helping to address the massive infrastructure gap in Asia? stars insights: 13 June 2017 AIIB on the Rise How the Asian Infrastructure Investment Bank (AIIB) is shaping up to become the go-to partner for public-private infrastructure investment solutions in Asia

More information

Creating Breakthrough Leaders today for a dynamic tomorrow

Creating Breakthrough Leaders today for a dynamic tomorrow Creating Breakthrough Leaders today for a dynamic tomorrow New Zealand Global Women Breakthrough Leaders Programme Haere mai Welcome Image credits Hobbiton Waikato by Alistair Guthrie 03 Global Women is

More information

Business Strategy and Great Leadership A Focus on 5 Questions and 7 Click to edit Master Thoughts title style

Business Strategy and Great Leadership A Focus on 5 Questions and 7 Click to edit Master Thoughts title style Business Strategy and Great Leadership A Focus on 5 Questions and 7 Click to edit Master Thoughts title style Presented by: Scott Becker, JD, CPA, Partner, Publisher Beckers Healthcare, Beckers ASC and

More information

How to Engage Employees. A Guide for Employees, Supervisors, Managers, & Executives

How to Engage Employees. A Guide for Employees, Supervisors, Managers, & Executives How to Engage Employees A Guide for Employees, Supervisors, Managers, & Executives 1 Introduction Employee Engagement is a good in and of itself. What is Employee Engagement? Employee engagement is the

More information

Human Resources and Organisational Development: Outcomes

Human Resources and Organisational Development: Outcomes 1 Aston People 2020 - Human Resources Strategy Proactively supporting Aston s 2020 Vision Contents Background Page 4 Vision Page 4 Purpose Pages 4-5 Human Resources and Organisational Development: Outcomes

More information

6 PERSPECTIVES OF A LEADER

6 PERSPECTIVES OF A LEADER 6 PERSPECTIVES OF A LEADER Your leadership effectiveness is determined by two things: the decisions you make and the influence you have. Great leaders are able to make exceptional decisions. They have

More information

Dick Finnegan. Copyright 2017 all rights reserved

Dick Finnegan. Copyright 2017 all rights reserved Dick Finnegan Copyright 2017 all rights reserved Finnegan Bio Recovering HR director solved turnover for Siberian banks, African gold mines, Chinese multi-national corporations and the CIA Author, Rethinking

More information

focus Jure Sola, CEO of Sanmina-SCI, talks about the need for the personal touch

focus Jure Sola, CEO of Sanmina-SCI, talks about the need for the personal touch MANUFACTURINGTODAY BEST PRACTICES FOR INDUSTRY LEADERS NOVEMBER/DECEMBER 2005 3.95 FROM CONCEPT TO REALITY: The evolution of PLM SEEN TO BE LEAN: Lessons to be learned from the past Total customer focus

More information

The Leadership Code. Five Rules to Lead By. The leadership code identifies the five essential rules that govern what all great leaders do

The Leadership Code. Five Rules to Lead By. The leadership code identifies the five essential rules that govern what all great leaders do LEADERSHIP NEWSLETTER Nº3 BY BRADLEY RUF PAGE 1 The Leadership Code Five Rules to Lead By INSIDE THIS ISSUE CHAPTER ONE DEFINING LEADERSHIP CODE PAGE 1 CHAPTER TWO RULE 1: SHAPE THE FUTURE PAGE 2 CHAPTER

More information

For me, Team Spirit is Andreas Hedinger

For me, Team Spirit is Andreas Hedinger For me, Team Spirit is Andreas Hedinger Andreas Hedinger and Leica go back a long way. After completing his engineering degree and spending two years as an application engineer in special technology, he

More information

We are delighted to share our new Volunteer Onboarding for Success manager toolkit.

We are delighted to share our new Volunteer Onboarding for Success manager toolkit. VOLUNTEER Dear MWHC Manager, We are delighted to share our new Volunteer Onboarding for Success manager toolkit. Creating a welcoming environment and ensuring Volunteers are well trained for their roles

More information

Chapter 7.3 Selling and influencing skills

Chapter 7.3 Selling and influencing skills Benefits of this chapter Your ability to develop your federation increase membership, attract more fans, sign more sponsors, etc. is directly related to your ability to sell to and influence key audiences.

More information

SAP Business Partnership Study U.S. Findings. #growthmatters

SAP Business Partnership Study U.S. Findings. #growthmatters SAP Business Partnership Study U.S. Findings #growthmatters Objectives FleishmanHillard conducted proprietary research to explore the expectations and the nature of relationships in business to business

More information

Leadership Agility Profile: 360 Assessment. Prepared for J. SAMPLE DATE

Leadership Agility Profile: 360 Assessment. Prepared for J. SAMPLE DATE Prepared for J. SAMPLE About this Report Introduction LEADERSHIP that special quality that enables leaders to achieve extraordinary success. In today's uncertain world the need for leadership is at an

More information

VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio

VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio '69 per cent of employers have done voluntary work in their lifetime, with over half stating that volunteering gave them people skills which helped

More information

BUSINESSES DRIVE PERFORMANCE UP WITH KORN FERRY

BUSINESSES DRIVE PERFORMANCE UP WITH KORN FERRY BUSINESSES DRIVE PERFORMANCE UP WITH KORN FERRY UP IT S WHERE EVERY BUSINESS WANTS TO GO. UP. It s the journey toward a stronger, more sophisticated workforce. It s where you ll develop your future leaders.

More information