MAUS Policies & Procedures Manual 2013

Transcription

1 MAUS Policies & Procedures Manual 2013 Sample Policy Handbook and Document Management Overview: MAUS Policies and Procedures Manual contains over 90 sample policies which will help you compile a comprehensive operations handbook. The program contains a resource library where you can create and store your own customised policies and procedures. The program includes an easy to use document creation wizard and gives you the ability to add company specific details to your manual such as a logo, business name and more Buy MAUS Policies & Procedures Manual Now: Phone: Fax: sales@maus.com.au Online:

2 Table of Contents 1 Accounting and finance Correct use of company credit facilities Travel expense reimbursement Administration and operations Company car Dress code Emergency instructions fire Equal employment opportunity Hiring of relatives Internal job vacancies Pest control Procurement of goods and services Prohibition of weapons Recycling of paper goods Responsible behaviour for information resources Retrieving messages from voice mail Unclaimed personal property Computer and technology resources Checklist for video display units Company internet and electronic mail Information security policy Personal Social Media Policy Disiplinary action Disciplinary action for the abuse of computers Disciplinary action Employee benefits and leave Annual leave Bereavement-funeral leave Company recognised paid holidays Compassionate leave Jury duty Leave of absence without pay Long service award Maternity leave Medical benefits Military leave Religious holidays policy Sick days Unpaid leave Workers compensation insurance Employment conditions Outside employment Rest periods... 62

3 6.3 Telecommuting Working hours Health and safety AIDS-HIV policy Alcohol and drugs Safety Manufacturing Environment Personnel issues Absenteeism and tardiness Attendance Complaint and grievance procedures Conflicts of interest Employee conduct and work rules Employee hiring practices Employee medical examination Employee relations Employee work rules Employees work schedules Employment categories Employment reference checks Fighting-violence with fellow employees Grievance procedures Harassment complaint procedures Performance bonus Performance standards Physical examination Stress at work Termination Personnel records Access to personnel records Employee performance evaluations Employee privacy and personnel records Personnel data changes Scope and purpose of personnel policies Recruitment and remuneration Employee termination Medical leave Staff introduction period Statements on salary Sales and marketing Direct marketing campaigns Printing promotional material Staff development Training and development

4 Your Company Name Example of Policy: Responsible behaviour for Information resources

5 1.1 Responsible behaviour for Information resources This document is controlled Version: Created Date: 5/06/2013 1:14:10 PM Created By: XYZ Modified Date: 5/06/2013 1:14:10 PM Modified By: XYZ Status: In Progress Tag: Approved By: Policy Ref PN0013 Policy Responsible behavior for information resources Description Sample has guidelines for all staff regarding responsible behaviour of information resources. Purpose To explain the general procedures relating to information resources. Scope The following guidelines are to be adhered to on a company wide level. Procedure We promote the open exchange of ideas; however, an open, cooperative computing network can be vulnerable to abuse or misuse. It is important that staff engage in proper ethical behaviour, and act within the guidelines of acceptable computing practices and copyright and licensing issues. All employees who use Sample's computing and information resources must act responsibly and every user is responsible for the integrity of these resources. Sample reserves the right to limit, restrict or extend computing privileges and access to its information resources. Company computing resources are to be used only for company related purposes and are not to be used for commercial or non-company related activities. This policy applies equally to all company owned or leased computing resources. All employees must take reasonable and appropriate steps to see that all hardware and software license agreements are faithfully executed on any system, network or server that you operate.

6 Misuse of computing and information resources and privileges includes, but is not restricted to, the following: Attempting to modify or remove computer equipment, software, or peripherals without proper authorisation Accessing computers, computer software, computer data or information, or networks without proper authorisation. Circumventing or attempting to circumvent normal resource limits, logon procedures and security regulations. Using computing resources for purposes other than those for which they were intended or authorised. Sending fraudulent computer mail, breaking into another user's electronic mailbox, or reading someone else's electronic mail without his or her permission. Sending fraudulent electronic transmission, including but not limited to fraudulent requests for confidential information, fraudulent submission of electronic purchase requisitions or journal vouchers and fraudulent electronic authorisation of purchase requisitions or journal vouchers. Violating any software license agreement or copyright, including copying or redistributing copyrighted computer software, data, or reports without proper, recorded authorisation. Violating the property rights of copyright holders who are in possession of computer-generated data, reports, or software. Using Sample's computing resources to harass or threaten other users.

7 Your Company Name Example of Policy: Safety Manufacturing Environment

8 7.3 Safety Manufacturing Environment This document is controlled Version: Created Date: 5/06/2013 1:14:10 PM Created By: XYZ Modified Date: 5/06/2013 1:14:10 PM Modified By: XYZ Status: In Progress Tag: Approved By: Policy Ref PN0042 Policy Safety Manufacturing Environment Description Sample has guidelines for all managers to ensure a safe manufacturing environment. Purpose To explain the general procedures relating to safety in the manufacturing environment. Scope The following guidelines are to be adhered to on a company wide level. Procedure Sample will do it s best to insure a safe working environment, however the issue of safety requires cooperation. All employees must follow Sample safety policy. Employees should be cautious in the workplace and immediately alert their supervisor of any safety hazards or injuries. Employees who deliberately violate health and safety issues will face disciplinary action. Be Aware of Blocked fire exits or extinguishers; Blocked walkways;

9 Slippery floors or spills; Frayed electrical wires; Poorly lit areas and burnt-out light bulbs; General Safety Rules Follow all safety procedures for your job, including utilising safety gear, such as goggles and gloves Do not use any equipment that you are not trained for; Keep walkways, doorways, fire exits, fire extinguishers, or fire sprinklers unblocked; Keep your workstation clean; Clean up any messes or spills immediately; Report any hazards or injuries to your supervisor; Dress Code Rules Protective footwear must be worn at all times; No loose clothing, dangling jewellery, or long hair near moving machinery; All required safety gear goggles, aprons, seat belts, etc. must be worn when operating or in vicinity of potentially dangerous machinery and/or substances; Equipment Safety Rules Do not use any equipment that you are not trained for (includes adjustment of equipment); Use equipment for their intended uses only; Turn off all equipment that is not being used; Do not distract other employees who are operating machinery. Employees who deliberately violate health and safety issues will face disciplinary action.

10 Your Company Name Example of Policy: Employee work schedules

11 8.10 Employees work schedules This document is controlled Version: Created Date: 5/06/2013 1:14:10 PM Created By: XYZ Modified Date: 5/06/2013 1:14:10 PM Modified By: XYZ Status: In Progress Tag: Approved By: Policy Ref PN0052 Policy Employees work schedules Description Sample has guidelines relating to employee work schedules. Purpose To explain the general procedures relating to work schedules. Scope The following guidelines are to be adhered to on a company wide level. Procedure Every employee shall perform such services as may be directed by their respective programs and/or the Executive Director. A normal working schedule for regular full-time employees consists of forty (40) hours each week. Different work schedules, such as in the case of contract staff, may be established by the Human Resource department to meet job requirements and provide necessary services.

12 MAUS Polices & Procedures Manual 2013 Create your own customised Operations Manual MAUS Policies Manual is designed to help companies develop a complete operations handbook incorporating procedures, workflow documents and business forms into one comprehensive reference manual. This innovative software will allow you to create a handbook that is specific to your business, not just a collection of standardised policies and procedures. An operational handbook translates a company's business direction into clear goals and easy to follow guidelines. This increases the flow of communication between departments and divisions and ensures that staff at all levels, are provided with clear procedural information. Clearly defined policies increase productivity. They provide employees with a reference source on many operational questions, allowing staff to make faster decisions while complying with company guidelines. Whether your business is large or small, MAUS Policies Manual will save you an enormous amount of time and money in creating a tailored handbook. The easy to use policy tree enables you to move efficiently through each section, while a simple to use reporting feature keeps you focused on the policy creation process. THE NEW COMPLIANCE MODULE which is available in the more advanced versions will keep a log of all policy changes and allow you to review each policy history. The version numbers are automatically incremented with any changes made to the policies. The program will also automatically the policies to your employees (or client employees, in the case of the consultants version). The program will generate a traffic light report that will display every employee in your organisation and mark with a green or red graphic whether they have indicated that they comply to the policy. Key Benefits Promotes better organisational communication and reduced inefficiencies Creates easily understandable goals and guidelines for operating your business Saves 50 90% of the time normally taken to complete a policies manual Increases employee productivity through clearly defined procedures Suitable for any organisation or industry Summary of Features 90+ customisable sample policies and procedures, resources library, resources tree, policy tree, policy wizard, start up wizard, import module, publishing module, reports module, administration module, password security, wide range of export formats.

13 Why Choose MAUS MAUS is an award winning Australian owned company. Over the years, the MAUS range of business planning, human resource and business process resources have been shipped to over 55,000 businesses and been used in over 30 tertiary education institutions The brand was originally established by Peter Hickey CEO in February For over 20 years, MAUS has been a leading publisher of innovative management software and learning programs targeted to small to medium sized business sector and business advisors To maintain its market leadership, MAUS has demonstrated year after year the ability to continually deliver high quality, high featured practical software at a fraction of the price of our competitors. With over 60,000 users globally, MAUS has one of the most comprehensive ranges of business software and programs in the world. Published by MAUS Business Systems - Corprat Pty Ltd T/A MAUS Business Systems ABN: Address: Suite 209, 117 Old Pittwater Rd, Brookvale NSW Australia 2100 Tel: Fax: (02) sales@maus.com.au