YOUR GUIDED TRANSFORMATION

Transcription

1 DevOps YOUR GUIDED TRANSFORMATION Getting Started Pilot DevOps Practice Implement DevOps Q CULTURE TOOLING & PROCESS AUTOMATION COLLABORATION VALUE-DRIVEN ENGINEERING Enterprise DevOps ARE YOUR BUSINESS, IT AND SOFTWARE TEAMS DELIVERING A CONTINUOUS FLOW OF ENTERPRISE VALUE? This document is designed to help you understand the components of your DevOps transformation, the various constituencies that must participate, and to provide guidance on your next steps. TECHTOWN training

2 2 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? MAKING THE TRANSITION SERVICES OVERVIEW To achieve something big, start small. We hear about the dramatic business outcomes associated with DevOps transformations. But the obstacles to getting there can seem insurmountable. Fortunately, there s a key theme in every DevOps success story: start small, implement the DevOps practices that are fast and cheap, and build from there as you continuously grow towards maturity. Yes, DevOps is about merging traditional roles of development and operations (and beyond). But the true goal of DevOps is more fundamental: figuring out how your people, technologies, and processes can be optimized to grow your organization s creation and flow of value. Without continuous improvement towards this goal, your organization is in danger of falling behind or worse. Fortunately, IT and software teams usually hold great potential for innovation and faster value flow. The big challenge is overcoming your organization s unique obstacles. We ve found a lot of common themes to these obstacles, and we ve learned a lot about the solutions. We hope you ll let us share our lessons with you. A true DevOps practice addresses many areas besides just development and operations. This document explains how we can help you adopt an enterprise-wide DevOps practice in a way that s scalable, incremental, and doesn t require a lot of upfront investment. ANALYSIS & DESIGN DEVELOPMENT TESTING DELIVERY & RELEASE OPERATIONS BUSINESS NEEDS Leadership Problem Identification Requirements & Planning Process Improvement Governance Security Business Analysis Feasability Needs Identification Non-Functional Requirements Use Cases Product Ownership Agile Leadership Scaling Agile Practices Behavior-Driven Development Test Planning Test Design Test Cases Acceptance Testing Automation Processes Feedback Loops Data Analysis & Reporting Statistical Process Improvement Risk Management User Satisfaction Process Improvement Needs Analysis Building Infrastructure Capability Program Portfolio & Project Management Change Management Information Security, Policy, Governance & Auditing ENGINEERING NEEDS Automation Infrastructure Software & Service Delivery Change Management Monitoring & Measurement System Architecture Architecture Orchestration Requirements Modeling Test Cases Functional Requirements Monitoring & Measurement Agile Development Continuous integration Refactoring Programming Continuous Deployment Test Automation Test-Driven Development Deployment Pipelines Automation Tools Continuous Delivery Release Engineering Change Managment IT Service Delivery Technical Debt Paydown Site Reliability Data Engineering Technical debt management Application support Robustness and system stress testing Delivery enablement Alerting

3 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? 3 THE FOUR STAGES OF DEVOPS TRANSFORMATION Q GETTING STARTED Everyone must start somewhere. In this stage you are setting the direction of your DevOps transformation, including: Organizational Assessment and Awareness Management Commitment Goals Set Address Organizational Barriers A Few Driving the Initiative PILOTING A DEVOPS PRACTICE Your pilot phase is critical to your success. In this stage, you begin to define how DevOps will be incorporated within the organization, including: Executive Alignment Conduct Basic Training Adopt DevOps Culture Break Down Barriers Build Collaboration IMPLEMENT DEVOPS With a practice in place, this stage involves rolling out DevOps to new teams and adding more advanced DevOps practices, including: Role-based Training Increasing Improvement Growing Level of Standardization High Performing Teams Removing Organizational Impediments Relevant Metrics and Reporting ENTERPRISE DEVOPS Scaling Agile and DevOps to the enterprise can be extremely difficult. This stage involves reevaluating your organization, including: Cross Functional Teams Real Time Metrics Continuous Feedback Automation and Reuse Culture Adopted

4 4 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? GETTING STARTED STAGE 1 PRACTICES TO IMPLEMENT: EXECUTIVE ALIGNMENT GOALS SET ASSESSMENT INTERVIEWING CUSTOMIZED RECOMMENDATIONS MANAGEMENT COMMITMENT GAIN VISIBILITY INTO YOUR CURRENT STATE AND GET READY FOR YOUR TRANSFORMATION TO DEVOPS CULTURE, TOOLS AND WORKFLOW. FOUNDATION WORKSHOPS Organizational Assessment and Commitment: The first step to any successful DevOps implementation is to break down the barriers between your development and IT teams. DevOps is more important than implementing a tool; its about culture and organizational changes. Management must be prepared to commit to the entirety of the DevOps transformation and address any barriers standing in the way. Address Organizational Barriers and Drive Initiative: The key with any change is to start small. Once a few small things are corrected, you can move on to bigger ones. Along the way clients usually discover that a lot of their bigger challenges are a result of small consequences accumulating over time. How We Can Help At Stage 1 of Your DevOps Transformation: Not only are small solutions the best way to start tackling big challenges, but our start small approach minimizes your cost and risk while delivering quick and actionable results. As we continue working together to address larger skills gaps and strategic needs, you can decide at any time whether our services are appropriate for taking that next step. Obstacles Often Faced at Stage 1: Lack of experience with DevOps methods Legacy systems are preventing evolution Regulatory compliance roadblocks Fear of security threats High risk and cost of failure DevOps has been discussed but organizations don t know where to start To get started, we offer several lightweight assessment and training services we can choose from to begin crafting well-designed recommendations without a lot of upfront investment. ASSESSMENTS LITERACY TRAINING COACHING DevOps Executive Assessment Introduction to DevOps Transformation Recommendations DevOps Management Interviews DevOps Executive Workshop DevOps & Agile Readiness Assessment

5 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? 5 STAGE 2 TASKS TO COMPLETE: PILOTING A DEVOPS PRACTICE PILOT PRODUCT OR PROJECT SELECTED CROSS-FUNCTIONAL TEAMS IN PLACE TECHNICAL DEBT AND FRAGILE INFRASTRUCTURE IDENTIFIED VALUE STREAM MAPPING TOOLING AND PROCESS AUDITS LAUNCH YOUR FIRST DEVOPS INITIATIVES TO ADDRESS ANY ORGANIZATIONAL BARRIERS AND DRIVE INITIATIVE. TEAM TRAINING PROJECT/PROGRAM PRACTICE CONSULTING Executive Alignment: You have started initiatives and modernizing the architecture of the software, along with improving tools. Key metrics are put into place to continuously provide feedback about the transformation progress. Now you are able to show that you can repeat the success more than once. Conduct Basic Training and Adopt the DevOps Culture: Lay down the foundation of the DevOps transformation by conducting basic training for your initial teams. Emphasize to collaborate in cross-functional teams and begin to adopt the DevOps culture throughout the organization. How We Can Help At Stage 2 of Your DevOps Transformation: During this stage, team implementation is crucial. Through our training and coaching workshops, your organization will be ramped up to handle any barriers during production or development. Obstacle Often Faced at Stage 2: Inability to change culture Lack of management support DevOps still seen as IT problem Incosistencies between development, test, production environments Conflicting team understanding of DevOps concepts Existing processes are unable to meet expectations As you move forward with DevOps and associated Agile practices, we focus on educating and enabling your teams. Coaching services are also used as a critical feedback and transparency mechanism. FACILITATED ASSESSMENTS Work in Progress CROSS-FUNCTIONAL TRAINING DevOps Implementation COACHING & FEEDBACK DevOps Executive Coaching Prioritizing Requirements Lean IT and Technology Management DevOps Engineering Team Onsite Coaching Modeling Processes Agile Agile Team Coaching DevOps Culture Hands-On Agile Engineering

6 6 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? STAGE 3 PRACTICES TO IMPLEMENT: IMPLEMENT DEVOPS TEAMS HAVE GAINED MOMENTUM AND DEVOPS TRANSFORMATION IS AT FULL SPEED WITH INCREASING IMPROVEMENTS. MATURE METRICS TOOLCHAIN AND AUTOMATION INTEGRATION PREDICTABLE DEPLOYMENT VELOCITY FLEXIBLE AUTOMATED TEST COVERAGE INSTITUTIONALIZED FEEDBACK PROCESSES VISIBLE CULTURE SHIFTS MEASUREABLE CONTINUOUS IMPROVEMENT DEVELOPMENT & DELIVERY SOFTWARE ENGINEERING TESTING & QA VALUE FLOW Obstacles Often Faced at Stage 3: Tools not used effectively Agile-Driven DevOps Test-Driven Development Introduction to Lean Startup in the Enterprise Tools and platforms not easy to integrate Different teams use different tools DevOps culture still in transition Continuous Integration Test Automation Kanban Workshop Organizations too busy to invest in automation Tool management and delegation Continuous Delivery Workshop Software Testing & Quality Assurance Techniques SAFe 4.0 for Teams CROSS-FUNCTIONAL ENGINEERING CONFIGURATION MANAGEMENT CONTAINERIZATION BUILD & RELEASE SECURITY Configuration Management Principles Docker Containerization CloudBees Jenkins User Fundamentals of Application Security Ansible Configuration Management Kubernetes Container Orhestration CloudBees Jenkins Admin Practical Information Security Chef Configuration Management Microsoft Team Foundation Server CISM Certification Exam Puppet Configuration Management DevOps Enablement with Team Foundation Server

7 WHERE ARE YOU IN YOUR DEVOPS TRANSFORMATION? 7 STAGE 4 PRACTICES TO IMPLEMENT: ENTERPRISE DEVOPS DEVELOP CROSS FUNCTIONAL TEAMS AND PROVIDE FLEXIBLE INFRASTRUCTURE SUPPORTING BUSINESS AND IT ACROSS THE ENTERPRISE. STRESS TESTS FOR SYSTEMS & INFRASTRUCTURE MATURE DEPLOYMENT PIPELINE STATISTICAL CONTROLS FEED AUTOMATION REFACTORED ARCHITECTURE AUTOMATED CHANGE MANAGEMENT CONTINUOUS OPERATIONS MAP TO BUSINESS GOALS RAPID INNOVATION DevOps culture has been adopted: Cross functional teams collaborate on all spectrums of development and deployment. The team is comfortable reusing improvements and governance has become a natural occurance of the everyday DevOps practice. How We Can Help At Stage 4 of Your DevOps Transformation: With a mature DevOps practice in place, it is time to focus on scale. The goal is to tap into the innovation potential your organization has in place, and optimize what s performing well. Less time is spent on repeated classroom training and more on team coaching and project consulting. Our experts work with you to begin solving your unique problems. We help you streamline project selection, requirements and lead times. We help you find and remove waste from your value flow, find innovation opportunities and make good decisions about where to direct your resouces. Above all, we work closely with you to coach and nurture team health and scalable velocity across the enterprise. Combined with implementation services and training, we offer supplemental services to help you scale DevOps practices across a large enterprise environment. The focus is on encouraging a deep adoption of a generative, lean culture. When appropriate, we also transition ownership of training content to your own internal HR and/or learning teams. Obstacles Often Faced at Stage 4: Not enough automated test coverage Test results are ignored Lack of integration between testing teams and the rest of the ALM Too many legacy IT dependencies Outsourced IT functions make deployment pipelines difficult Reluctance by developers to embrace testing-as-code practices like TDD Hard to overcome the momentum of legacy release cycles ENTERPRISE TRAINING CONSULTING COACHING & SERVICES Leading a Scaled Agile Framework (SAFe) 4.0 Guided Kaizen Events Project & Program Management Technical Process Organizational Instructor Training Project Consulting Innovation Strategy Toolchain & Systems Integration Custom Content Development Systems Integration Consulting We provide periodic milestone & feedback assessments Course Licensing

8 ABOUT TECHTOWN TRAINING We understand the complexity of the enterprise technology profession in a way no other training company does. As IT departments become an ever more vital part of large organizations, a transformation is underway: a move away from the traditional role of IT as a cost center and an operational necessity, to a world in which enterprise IT teams are strategic sources of vast, untapped enterprise value. Accommodating: We are here to guide you on that journey through skills transfer and consulting services for today s technology teams. We were built by ASPE Training, one of the most respected sources of application life cycle learning services in the country. From our founders heritage of teaching excellence in software development and enterprise agility comes a learning provider committed to teaching the enterprise technology workforce faster, more innovative ways of managing and delivering IT services. Hands-On Versatile Training: From DevOps practices and lean IT management to modernized enterprise architecture and big data engineering, we look forward to helping you overcome the unique technology challenges today s organizations face. Quick to Respond: Whether you are dealing with your Account Manager, your Instructor, or coordinating your logistics, everyone at Techtown Training is positive and quick to respond to your requests. A FEW OF OUR CLIENTS As a company we have provided training solutions to: Chevron US Geological Survey Mastercard CIsco Systems Scottrade US Patent and Trademark Office And many more!