REQUEST FOR PROPOSAL FY 2018: Out-of-School Youth Service Providers

Transcription

1 RFP NO. WDB /17 WIOA Out-of-School Youth Programs Prince George s County Economic Development Corporation Workforce Services Division on behalf of the Prince George s County Local Workforce Development Board REQUEST FOR PROPOSAL FY 2018: Out-of-School Youth Service Providers WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA) RFP#: WDB /17 Important Dates RFP Release Date: Bidder s Conference: Proposal Due Date: Monday, October 16, :00 AM EST Thursday, October 26, :00-5:00 PM EST 1801 McCormick Drive, Suite 140 Largo, Maryland Thursday, November 16, :00PM EST Deadline to submit sealed Proposal must be received by the Issuing Office: Prince George s County Economic Development Corporation Workforce Services Division Attn: Joanne Oport, Office of Administration and Contracts 1801 McCormick Drive, Suite 400 Largo, Maryland Award Announcement (s) PROPOSALS DELIVERED AFTER 5:00 PM EASTERN STANDARD TIME (EST) ON THURSDAY, NOVEMBER 16, 2017 WILL NOT BE ACCEPTED. The Board is not responsible for any errors of omission or otherwise on the part of the U.S. Postal Service or other carrier regarding proof of mailing. No fax or ed proposal(s) will be accepted. Prince George s County Local Workforce Development Board (PGCLWDB) does not discriminate against faith-based organizations or against any Bidder or Bidders because of race, religion, color, sex, national origin, age, disability, or any other basis prohibited by state law relating to discrimination in employment.

2 RFP NO. WDB /17 WIOA Out-of-School Youth Programs REQUEST FOR PROPOSAL WORKFORCE INNOVATION AND OPPORTUNITY ACT FY 2018: Out-of-School Youth Service Providers Table of Contents 1 SECTION A: INTRODUCTION AND STATEMENT OF INTENT PURPOSE OF REQUEST FOR PROPOSAL (RFP) ORGANIZATIONAL BACKGROUND YOUTH COMMITTEE OF THE PGCLWDB WORKFORCE INNOVATION AND OPPORTUNITY ACT OVERVIEW COMMUNICATION AND CLARIFICATION PROCEDURES EX PARTE COMMUNICATION/CONFLICT OF INTEREST Eligibility Statement PRE-PROPOSAL BIDDER S CONFERENCE SCHEDULE FOR RFP SUBMISSION, REVIEW AND AWARDS SECTION B: TECHNICAL REQUIREMENTS (VOLUME I) STATEMENT OF WORK TO SERVE OUT-OF-SCHOOL YOUTH Minimum Contractor Requirements WIOA Eligibility Requirements for Out-of- School Youth WIOA Youth Performance Outcomes Required WIOA Youth Program Elements PROGRAM MODEL REQUIREMENTS YOUTH FOLLOW-UP/RETENTION SERVICES REQUIREMENT PROGRAM DESIGN ACADEMIC REQUIREMENTS PROGRAM DESIGN EMPLOYER CONNECTION REQUIREMENTS RECRUITMENT STRATEGIES CASE MANAGEMENT REQUIREMENTS BEST PRACTICES SECTION C: CORPORATE REQUIREMENTS (VOLUME II) RELEVANT CORPORATE EXPERIENCE Corporate Financial Condition Corporate Qualifications Past Performance SECTION D: STAFFING AND MANAGEMENT REQUIREMENTS (VOLUME III) STAFFING THE OSY PROGRAM Key Personnel Operational Hours Technical Assistance Staff Development Training Employee Qualifications and Conduct... 17

3 RFP NO. WDB /17 WIOA Out-of-School Youth Programs 5 SECTION E: COST/PRICING REQUIREMENTS (VOLUME IV) Cost Proposal In-Kind and Cash Match Resources SECTION F: PROPOSAL RESPONSE PACKAGE: INSTRUCTIONS, CONDITIONS, AND NOTICES PROPOSAL PREPARATION AND FORMAT REQUIREMENTS VOLUME I: TECHNICAL PROPOSAL RESPONSE OUTLINED IN SECTION B Technical Proposal Documentation Submission Checklist VOLUME II: CORPORATE PROPOSAL OUTLINED IN SECTION C Corporate Proposal Documentation Submission Checklist VOLUME III: STAFFING AND MANAGEMENT PROPOSAL OUTLINED IN SECTION D Staffing and Management Proposal Documentation Submission Checklist VOLUME IV: COST/PRICING PROPOSAL OUTLINED IN SECTION E Cost/Price Proposal Documentation Submission Checklist COMPANY LITERATURE EVALUATION FACTORS FOR AWARD BEST AND FINAL OFFERS BIDDER S CONDITIONS, REPRESENTATIONS AND AUTHORIZATIONS POST AWARD: DEBRIEFING CONFERENCES... 28

4 1 SECTION A: INTRODUCTION AND STATEMENT OF INTENT 1.1 PURPOSE OF REQUEST FOR PROPOSAL (RFP) The Prince George s County Local Workforce Development Board (PGCLWDB) is soliciting single entity and consortium-based proposals for the delivery of workforce development services to out-ofschool youth (OSY) ages years old in Prince George s County under the Workforce Innovation and Opportunity Act (WIOA)Title 1. The PGCLWDB is seeking high performing youth-serving organizations, workforce development organizations, institutions of higher education, and employers to develop and fully implement high-achievement, year-round education and training program for OSY. The proposal (s) should offer innovative approaches to academic remediation, occupational skills training, career pathways, attainment of a General Education Diploma (GED) or its recognized equivalent, attainment of nationally recognized certifications, unsubsidized employment, paid and unpaid internships and/or post-secondary education. Through this RFP, a total range of $750,000 to $950,000 is anticipated to be available for year one of the OSY program. Funds provided by this RFP (with or without reimbursement) shall not be used to duplicate services available in areas from other federal, state or local sources. Cost reimbursement contracts resulting from this RFP are expected to begin January 2, 2018 and end June 30, 2019, with an option for renewal for up to eighteen-month period (through December 31, 2020) without further solicitation. The successful bidders will be required to agree to the General Terms and Conditions and comply with any policies created by United States Department of Labor (USDOL), the Maryland Department of Labor, Licensing and Regulation (DLLR), the PGCLWDB and any other applicable federal or state regulations, or laws. A copy of the General Terms and Conditions for all contracts will be sent to bidder(s) upon request. 1.2 ORGANIZATIONAL BACKGROUND The PGCLWDB is a dynamic group of private and public sector partners that provides leadership, direction, and policy oversight for the workforce delivery system in Prince George s County. Our mission is to be a Local Workforce Development Board (LWDB) that drives the innovation, integration, continuity, productivity, and efficiency of a workforce system that produces a robust, qualified, and skilled workforce that meets the needs of the business community. The membership of the PGCLWDB is represented by: Business Sector Labor Organizations Community Based Organizations Adult Education/Literacy Higher Education Economic /Community Development Vocational Rehabilitation Department of Health and Human Services Workforce Development Agency State Employment Services The PGCLWDB provides guidance and oversight of the local workforce investment system and ensures that Businesses have the skilled workers and resources needed to remain competitive and prosper. Job seekers can acquire the training and knowledge necessary to achieve long-term careers and begin to build wealth. Youth have access to opportunities in education, career exploration, and work experience with which to build careers. 1 P a g e

5 The Board s Vision: The Prince George s County Public Workforce System is undergoing a transformative realignment to improve its efficiency and effectiveness to better serve its job seekers as well as employers. To meet the needs of all customers utilizing the workforce system, the system is becoming increasingly diverse and inclusive by integrating multiple service providers and programs into one system. 1.3 YOUTH COMMITTEE OF THE PGCLWDB The PGCLWDB has appointed a Youth Committee (YC) to provide information and assist with planning, operational, and other issues relating to the provision of services for youth (WIOA Section 107). The YC will review eligible proposals and make recommendations to the PGCLWDB for final selection. The PGCLWDB expects to award multiple contracts not to exceed the total funding availability. 1.4 WORKFORCE INNOVATION AND OPPORTUNITY ACT OVERVIEW On July 22, 2014, President Barack Obama signed into law the WIOA. WIOA supersedes the Workforce Investment Act of 1998 (WIA) amends the Adult Education and Family Literacy Act, the Wagner-Peyser Act, and the Rehabilitation Act of The WIOA Act took effect on July 1, 2015 and provides the framework for a national workforce preparation system that is flexible, responsive, customer-focused, and locally managed. Mandatory partners include WIOA Youth, WIOA Adult, WIOA Dislocated Worker and other federal Youth programs; Wagner-Peyser services; the Division of Vocational Rehabilitation; Department of Services for the Blind, and others specific to the Act. This RFP was created in response to WIOA. USDOL has issued guidance for WIOA implementation in the form of the Final Rule (Regulations) and Training and Employment Guidance Letters (TEGLs). Bidders are strongly encouraged to read the WIOA Final Rules, the Title I Youth Formula Program Guidance (TEGL 21-16); the Youth Program Transition Guidance (TEGL 08-15); and the Youth Program Transition (TEGL 23-14) that outlines the vision for the One-Stop System under WIOA. 1.5 COMMUNICATION AND CLARIFICATION PROCEDURES From the issue date of this RFP until the PGCLWDB selects a proposal for award, the Contracting Officer is the sole point of contact concerning this RFP. The primary mode of communication between the Issuing Office and potential bidders will occur on the PGCEDC-WSD website: Interested parties can download the Request for Proposals and additional documents from this website beginning October 16, This RFP is being made available electronically. If a Bidder electronically accepts the RFP, the Bidder acknowledges and accepts full responsibility to ensure that no changes are made to the RFP. In the event of a conflict between a version of the RFP in the Bidder s possession and the Issuing Office s version of the RFP, the Issuing Office s version shall govern. 1.6 EX PARTE COMMUNICATION/CONFLICT OF INTEREST Each Bidder shall ensure that no improper, unethical or illegal relationships or conflicts of interest whether actual or apparent exist between or among the Bidder, the PGCLWDB, and any other parties to this RFP. The Bidder is responsible for disclosing at the point of proposal submission or as soon as the situation arises of any such relationships. This includes interests that they may have with any 2 P a g e

6 individual or entity doing business with, or proposing to do business with PGCLWDB, PGCEDC, or the PGCEDC-WSD. An employee or official may not be employed by or have a financial interest in: any entity subject to their authority or of the Prince George s County agency, board or commission of which they are affiliated; or entity that is negotiating or has a contract with that agency, board or commission; or hold other position that may impair their judgment or impartiality. The PGCLWDB reserves the right to determine the pertinence of such relationships, when discovered or disclosed, whether intended or not, and to decide whether the Bidder s disqualifications and/or cancellation shall be at no fault or liability whatsoever to the PGCLWDB. The PGCLWDB s determination regarding any question of conflict of interest will be final. All PGCLWDB members, PGCEDC Board members, officers, and staff are precluded from entertaining questions concerning the completion of the proposal or the procurement process outside the confines of the Pre-Proposal Bidders Conference. Potential bidders are asked to respect these conditions by not making personal requests for assistance, except at the conference ELIGIBILITY STATEMENT We acknowledge that the PGCLWDB acts in compliance with the LWDB approved policy Conflict of Interest Policy for Local Workforce Development Board, WIOA and 2 CFR Regulations Regarding Disclosure of Financial Conflict of Interest. Now therefore, in consideration of the mutual covenants contained herein, the following parties are precluded from submitting proposals for PGCLWDB Request for Proposals issued by PGCEDC- WSD S Office of Administration and Contracts: Prince George s County Economic Development Corporation Employees; Prince George s County Economic Development Corporation Board Members; Prince George s County Economic Development Corporation Committee and Subcommittee Members; Prince George s County Economic Development Corporation Employees serving as staff for the Prince George s County Local Workforce Development Board Staff 1.7 PRE-PROPOSAL BIDDER S CONFERENCE A pre-proposal Bidder s Conference will be held on Thursday, October 26, 2017 from 3:00 p.m. through 5:00 p.m. at 1801 McCormick Drive, Suite 140, Largo, MD The PGCLWDB has selected this forum to present detailed non-competitive information on the RFP and answer questions so that all interested parties will have the benefit of the same answers. All potential bidders are encouraged to attend. Please submit all questions to regarding this RFP by to Joanne Oport, M.P.A. at adminandcontracts@co.pg.md.us (with the subject line RFP #WDB /17 Questions ) prior to the Bidder s Conference. Any and all questions will be discussed at the conference. Answers furnished during the conference will not be official until the PGCEDC-WSD has published them, in writing as an addendum to the RFP by Wednesday, November 1, 2017 at 5:00 p.m. EST. 3 P a g e

7 1.8 SCHEDULE FOR RFP SUBMISSION, REVIEW AND AWARDS With exception of proposal submission deadline, PGCEDC-WSD reserves the right to make changes to the timeline below. ACTIVITY RESPONSIBILITY DATE RFP Published Potential Bidders October 16, 2017 Deadline to submit Technical Questions and Non- Technical Questions via to Joanne A. Oport, MPA at (with the subject line RFP #WDB /17 Questions ) Pre- Proposal Bidder s Conference PGCEDC 1801 McCormick Drive, Suite 140 Largo, Maryland Answers to Potential Bidders questions posted to the PGCEDC-WSD website no later than this date. Deadline to submit sealed Proposal must be received by the Issuing Office: PGCEDC-WSD Attn: Joanne Oport 1801 McCormick Drive, Suite 400 Largo, Maryland Potential Bidders October 26, :00 PM EST *No questions will be accepted after the close of Bidder s Conference Issuing Office/Potential Bidders October 26, :00-5:00 PM EST Issuing Office November 1, :00 PM EST Potential Bidders November 16, :00 PM EST Selection of Successful Bidder on or around Issuing Office December 16, 2017 Program operations to begin NO LATER THAN Successful Bidder January 2, 2018 Two-Day Mandatory WIOA OSY Provider Training 1801 McCormick Drive, Suite 400 Largo, Maryland Issuing Office/Awarded Sub- Recipient January 16-17, SECTION B: TECHNICAL REQUIREMENTS (VOLUME I) 2.1 STATEMENT OF WORK TO SERVE OUT-OF-SCHOOL YOUTH Over the next several years, Prince George s County will experience an increased demand for highly skilled workers. As an emerging workforce, OSY are critical aspects to the pipeline of skilled workers to meet the expected demand. To meet the needs of local and regional businesses, the PGCLPGCLWDB is soliciting proposals for programs that will prepare eligible OSY for success in the workplace by offering a variety of effective and comprehensive education and employment services. Services must prepare a youth to achieve short- and long-term goals that include occupational skills training, attainment of nationally recognized certifications, attainment of a high school diploma or a recognized equivalent, apprenticeship opportunities, paid and unpaid internships, post-secondary education, military services and/or unsubsidized employment. Programs must link academic and occupational learning. The successful Bidder will: i.) Enroll a minimum of 100 eligible OSY residing in the Prince George s County; 4 P a g e

8 ii.) Clearly document their understanding of the County s current economic drivers and catalysts to create programming that will prepare OSY for employment in high growth occupations within the County s in-demand industries (Healthcare, Construction, Professional Services, Accommodation Services, Transportation/Warehousing, Retail/Hospitality, IT/Cyber Security, and Green Tech). iii.) Document/Demonstrate career pathways activities for targeted industries emphasizing training, career readiness, and work based learning leading to careers in the PGCLWDB s indemand industries. iv.) Prepare youth for placement in high growth occupations within in-demand industries that pay a livable wage for Prince George s County v.) Prioritize work experiences with the expenditure requirement of a minimum of 20% (TEGL No ). vi.) Demonstrate (in-county and out-of-county bidders) evidence of credible and realistic partnerships and collaborations with small businesses and/or nonprofits located in Prince George s County supported with Letter of Commitment/Memorandum of Understanding Minimum Contractor Requirements Contractors must: Have experience operating large scale programs for OSY with severe barriers to employment. Demonstrate familiarity with WIOA and its regulations, as well as other federal and state laws regarding job training, job placement assistance and supportive services to youth. Demonstrated a successful track-record of providing the proposed services to the target OSY population. Have the ability to fulfill contract requirements, including the indemnification and insurance requirements. Have the administrative and fiscal capability to: (i) provide and manage the proposed services on a cost-reimbursement basis, (ii) ensure an adequate audit trail, (iii) maintain audit ready files on- site, and (iv) meet all reporting requirements as prescribed by the PGCLWDB, DLLR, and USDOL. Recruit and serve OSY in facilities that are geographically distributed throughout the County or on public transportation routes. Program facility for OSY participants must be identified via lease in the proposal. Meet other proposal requirements as listed in this RFP and attachments. 5 P a g e

9 2.1.2 WIOA Eligibility Requirements for Out-of- School Youth Out-of-school youth served through this program, are defined through WIOA Section 129(a)(1)(b) as follows: ELIGIBILITY REQUIREMENTS FOR WIOA OSY Be a U.S. citizen or non-citizen authorized to work in the U.S. Must have complied with the requirements of the Military Selective Service Act by providing documentation to demonstrate compliance with those requirements, if appropriate (Males born on or after January 1, 1960); Not attending any school (as defined under State law); Not younger than eighteen (18) or older than age twenty-four (24) at time of eligibility determination (Note: Because age eligibility is based on age at enrollment, participants may continue to receive services beyond the age of twenty-four (24) once they are enrolled in the program); and One or more of the following: A school dropout 2 ; A recipient of a secondary school diploma or 3 its recognized equivalent who is a low-income individual and is either basic skills deficient or an English language learner; An individual who is subject to the juvenile or adult justice system; An individual who is pregnant or parenting; An individual who is in foster care or has aged out of the foster care system, a child eligible for assistance under section 477 or in an out-of-home placement; An individual who is homeless individual or a runaway; An individual with a disability; An individual with who is an English Language Learner; or A low income 4 individual who requires additional assistance to enter or complete an educational program or to secure or learner; hold employment 5. 2 OSY who are school dropouts or who have not attended for at least one calendar quarter of the most recent school year, do not have to prove low income status. Dropout status is determined at the time of enrollment for eligibility as an OSY. Once enrolled as an OSY, that status, for the purpose of the 75 percent OSY enrollment requirement, will be maintained, even if the youth later returns to school. 3 OSY who have earned a secondary school diploma or recognized equivalent, and/or those who require additional assistance to enter/complete an education program or to secure/hold employment, must demonstrate that they are low income individuals. 4 A low income individual is one who meets at least one of the following criteria: receives (or has received in the past 6 months) or is a member of a family that receives assistance via Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy families (TANF) or the supplemental income program of the Social Security Act; is in a family with total family income that does not exceed the higher of: the poverty line or 70% of the lower living standard income level ; qualifies as a homeless individual(as defined in section 41403(6) of the Violence Against Women Act of 1994 (42 U.S.C e 2(6), a homeless child or youth (as defined in section 725(2) compulsory school attendance, but has of the McKinney-Vento Homeless Assistance Act (42 U.S.C a(2)); is a foster child on behalf of whom State or local government payments are made; is an individual with a disability who meets the income requirements of the program, but is a member of a family whose income does not meet income requirements; further, for the purpose of determining youth participant 6 P a g e

10 ELIGIBILITY REQUIREMENTS FOR WIOA OSY eligibility low income also includes youth living in a high poverty area. 5 The PGCLWDB interprets requires additional assistance to complete an educational program or to secure or hold employment as set forth in the State s Youth Policy and WIOA sections 129(a)(1)(B)(iii)(VII) and (a)(c)(iv)(vii); as any youth with a barrier to employment (including individuals with a disability) who requires additional education, vocational training, or intensive career counseling and related assistance, in order to participate successfully in regular schoolwork or to secure and hold employment. It is further defined as a lack of employability skills including social skills, documented through completion of a competency checklist; an inability to retain jobs(lost two or more jobs during the 12 months preceding eligibility determination), documented by the counselor during initial assessment; or, a lack of prior work experience (has not worked for the same employer for longer than three consecutive months in the year preceding eligibility determination), documented by the counselor during initial assessment. Eligibility will be documented using the informal assessment in MWE. Note: The WIOA regulations at 20 CFR defines high-poverty areas as a Census tract, a set of contiguous Census tracts, an American Indian Reservation, Oklahoma Tribal Statistical Area (as defined by the U.S. Census Bureau), Alaska Native Village Statistical Area or Alaska Native Regional Corporation Area, Native Hawaiian Homeland Area, or other tribal land as defined by the Secretary in guidance or county that has a poverty rate of at least 25 percent as set every 5 years using American Community Survey 5-Year data WIOA Youth Performance Outcomes Selected Proposals will emphasize program outcomes. The following is a description of the initial performance outcomes the YC will use to measure program success. These outcomes reflect current USDOL policy. Under WIOA, there are five (5) specific youth performance standards below. WIOA PERFORMANCE INDICATORS Placement in Employment, Education or Training Placement in Employment, Education or Training Median Earnings Attainment of a Degree or Certificate EXPECTED OUTCOMES PERIOD Measured 2 nd quarter after program exit The percentage of program participants who are in education and training activities, during the 2 nd quarter after exit from the program. Measured 4 th quarter after program exit The percentage of the program participants who are in education or training activities, or in unsubsidized employment during the 4 th quarter after exit from the program. Measured 2 nd quarter after program exit Median earnings of participants in unsubsidized employment during the 2 nd quarter after exit from the program. Measured during participation in, or within 1 year after exit from the program. The percentage of program participants who obtain a recognized postsecondary credential, or a secondary school diploma or its recognized equivalent, during participation in, or within 1 year (365 days), after exiting the program. PERFORMANCE 75% 75% $5,590 to adjust to $5,980 based on Prince George s County Minimum Wage Standard 85% In Program Skills Gain Measured during participation The percentage of program participants who, during a program year, are in an education or training program that leads to a recognized postsecondary credential or employment, and who are achieving measure skills gains toward such a credential or employment. 75% 7 P a g e

11 2.1.4 REQUIRED WIOA YOUTH PROGRAM ELEMENTS Each youth program bidder is responsible for providing access to all the services, which consists of 14 program elements under WIOA section 129 (c) (2), may include, but are not limited to: 1. Tutoring, study skills training, and instruction and evidence-based dropout prevention and recovery strategies that lead to completion of the requirements for a secondary school diploma or its recognized equivalent (including recognized certificate of attendance or similar document for individuals with disabilities) or for a recognized post-secondary credential; 2. Alternative secondary school offerings, or dropout recovery services, as appropriate; 3. Paid and unpaid work experiences that have academic and occupational education as a component of the work experience, which may include the following types of work experiences: i. Summer employment opportunities and other employment opportunities available throughout the school year; ii. Pre-apprenticeship programs; iii. Internships and job shadowing; and iv. On-job-training opportunities, as defined in WIOA section 3(44); 4. Occupational skill training, which includes priority consideration for training programs that lead to industry recognized post-secondary credentials that align with in-demand industry sectors or occupations in the local area involved and as determined by the Local Board. 5. Education offered concurrently with and in the same context as workforce preparation activities and training for a specific or occupational cluster; 6. Leadership development opportunities, including community service and peer-centered activities encouraging responsibility and other positive social and civic behaviors; 7. Support Services, as defined in WIOA section 3(59), (may include transportation assistance) which is limited to the cost of traveling to and from Youth related activities. For participants that drive, the base travel allowance must be paid in accordance with the following rate (Per Day: $0.535 per mile X the round-trip miles). The mileage should not exceed the maximum allowable payment rate per day or per week; Adult Mentoring for a duration of at least twelve (12) months that may occur during and after program participation; 9. Follow-up services for no less than twelve (12) months after the completion of participation in the program; 10. Comprehensive guidance and counseling including drug and alcohol abuse counseling, as well as referrals to counseling, as appropriate to the needs of the individual youth; 11. Financial literacy education; 12. Entrepreneurial Skills Training; 13. Services that provide labor market information about in-demand industry sectors and occupations available in the local area, such as career awareness, career counseling, and career exploration services; and 14. Activities that help youth prepare for and transition to postsecondary education and training. The fourteen required program elements listed above supports the attainment of a secondary school diploma or its recognized equivalent, entry into postsecondary education, and career readiness for participants. An individual service provider is not required to provide all fourteen (14) elements on its own, but must demonstrate that all will be available to participants through a combination of its own resources and partnerships with other organizations. The importance of delivering personalized, integrated and well coordinated services is stressed throughout the WIOA legislation and is particularly relevant here. 8 P a g e

12 2.2 PROGRAM MODEL REQUIREMENTS Recognizing that youth enter the public workforce system with varying academic levels, interests and needs, the YC solicits proposals that: 1) fit any or all the identified program models, and 2) encourages Bidders to design program models that best match the target population of the OSY they plan to serve in Prince George s County. A. ALTERNATIVE EDUCATION MODEL: Target Group: youth who do not have a high school diploma or GED Objective: to provide youth with resources and training that leads to a credential (GED or nationally recognized equivalent) and starts them on a career pathway or enrollment into a post-secondary institution Anticipated Outcomes: attainment of high school diploma or GED, math and reading gains, attainment of credentials, entrance into employment, post-secondary education, or military The Alternative Education Model is designed to serve OSY who do not have a high school diploma or GED. Program designs must demonstrate comprehensive service strategies to meet the wide array of needs posed by participating OSY. Responsive program designs will demonstrate effective outreach strategies to recruit youth and should feature linkages to the public school system. This model also features a strong academic remediation curriculum to ensure measurable skills gains. Effective programs will offer supportive services for targeted populations, such as transportation, connections to housing, and other social services such as access to court advocacy. These services may be provided by the program s career coach/advisor, or through collaboration with other agencies. In addition, Bidders under this program model should provide a strong school-to-career or college framework including soft skills. Soft skills component may include, but is not limited to, interpersonal skills such as teamwork, communication, and punctuality to better equip youth with the skills needed to succeed in occupations in PGCLWDB s high growth occupations in demand industries. Providing an early introduction and exposure to post-secondary education/careers and career exploration activities that allow youth to establish career goals is required. Job readiness training may include work-based learning opportunities such as paid and unpaid work experience, and services to assist youth in applying for and succeeding in college, should be included in this design. A post-secondary bridge strategy, such as remedial/developmental class preparation, which allows youth to take college level courses upon entry into community colleges, is also encouraged. While attainment of a GED or recognized equivalent is top priority, service strategies must reach beyond the GED to support youth entry into post-secondary education, training, or employment along a career path that will lead to economic security. Collaboration with employers and/or higher education institutions is strongly encouraged to emphasize career planning and access to postsecondary options for youth. Bidders must demonstrate clear transitional strategies into postsecondary education, training, or employment for participating OSY. Bidders are expected to include components of the post-secondary education, training, employment, or Sector-Based Training models (described below) in their Alternative Education Model. 9 P a g e

13 B. SECTOR-BASED TRAINING MODEL: Target Group: OSY with interest in select PGCLWDB s high growth occupations in demand industries Objective: to provide youth and young adults with the academic and technical skills needed to secure employment within a particular PGCLWDB s high growth occupations in demand industries (Healthcare, Construction, Professional Services, Transportation/Warehousing, Retail/Hospitality, IT/Cyber Security, Green Tech) Anticipated Outcomes: attainment of credentials, placement within the targeted industry or entrance into post-secondary education within the PGCLWDB s high growth occupations in demand industries The Sector Based Training model is designed for OSY with an interest in and an aptitude for a career within a particular industry sector. Sector Based Training models may include nationally recognized approved credentialing programs and must target jobs in the PGCLWDB s high growth occupations in demand industries that align with labor force needs or with projected growth and demand in Prince George s County and the region. These programs feature career exploration, academic and occupational skills training, job readiness, and practical work experience within a specific industry. The Sector Based Training model results in the mastery of the technical skills required for employment and the attainment of employerrecognized national certifications that are portable and stackable. Bidders may utilize contextual learning strategies designed to develop basic and occupational skills simultaneously, thereby facilitating job placement and retention. Programs must work with local employers or training providers to ensure the training aligns with industry needs. These programs will deliver skills training services in one seamless program. Participants receive relevant classroom-based and hands-on instruction. All programs must have active participation from industry representatives in: (i) program design, (ii) screening of candidates, (iii) curriculum development and instruction, (iv) hands-on experiences and field trips, (v) job shadowing, (vi) internships and (vii) placement into advanced education and/or related employment. Programs also provide case management, job-readiness and job seeking skills, and job placement assistance and retention services. This model must also feature work-based learning experiences within the PGCLWDB s high growth occupations in demand industries, which are structured opportunities for youth to learn and engage in career opportunities that incorporate education and employment activities. Successful models must feature strong collaboration with industry and business leaders in the design and delivery of the training. Evidence of employer involvement in the design and delivery of the program is required. 2.3 YOUTH FOLLOW-UP/RETENTION SERVICES REQUIREMENT The youth follow-up services/retention requirement is designed to assist individuals interested in gaining employment to attain the work readiness skills necessary to succeed in the workplace. OSY participants should receive assistance in gaining nationally recognized industry credentials with a focus on finding and retaining unsubsidized employment. Employment programs feature career exploration, job readiness/soft skills development, career planning and work-based learning (including on the job training) that provide maximum opportunities for youth to learn theoretical and practical skills relevant to their career interests. 10 P a g e

14 Follow-up services/retention services should be grounded in a comprehensive assessment of each participant s employment history, experience, as well as career interests, skills, and abilities. Assessments should be used to create a career goal that generates quality job matching, wage progression, and career ladder opportunities. Soft skills component may include, but is not limited to, interpersonal skills such as teamwork, communication, and punctuality to better equip youth with the skills needed to succeed in occupations in the PGCLWDB s high growth occupations in demand industries. Job readiness components may include resume preparation, job search, and interviewing skills. Basic skills remediation and tutoring are also important components of the Sector-Based Training model as OSY may need to improve their skills in order to obtain and advance on a job. Bidders must ensure access to these services in their responses. Note: Any OSY whose assessment shows a need for any of the above elements must be provided with access to the service(s). Assessments to identify the skills, competencies, and service needs of youth ages eighteen (18) through twenty-four (24). At a minimum, assessments shall include: occupational skills, prior work experience, interests, aptitudes, support service needs, developmental needs. Bidders are to identify how the results of the assessment will be used to design an Individual Service Strategy (ISS) that assists youth in developing the skills required to strengthen basic skills deficiencies, complete and receive the GED or recognized equivalent, and find full time employment. The successful Bidder must provide services to youth through the completion of the OSY s ISS, which includes a minimum of twelve (12) months of follow-up services after exit of the program. The follow-up services will be offered to the OSY participant on an in-kind basis. Bidders proposals must include continued follow-up and retention services for OSY exiters in the program regardless of the availability of WIOA funding. The YC will also review submitted proposals to determine if Bidders address the following for all enrolled OSY: Become economically self-sufficient over time, and possess the measurable skills gains to be lifelong learners and earners as they enter full workforce participation. Must integrate and streamline access to workforce development information and services. Minimize and eliminate barriers to youth workforce preparation and participation. 2.4 PROGRAM DESIGN ACADEMIC REQUIREMENTS In order to assist participating OSY in both academic and occupational successes, services must have a strong emphasis on academic skills gains in English language literacy and math computation. The target population to be served includes OSY who may have low basic skills, defined as at or below eighth (8 th ) grade level. All programs must provide academic services to assist in skills gains for basic skills deficient youth. PGCEDC-WSD will work with contracted programs to identify appropriate tools that must be utilized to show skill level gains. 2.5 PROGRAM DESIGN EMPLOYER CONNECTION REQUIREMENTS Documented and established connections to employers are essential in the creation of a system of providers that can effectively assist youth to become highly skilled and productive wage earners. They include both systemic and program level approaches to meaningful, quality connections to employers. These connections should lead to increased placements in employment or continuing 11 P a g e

15 education, as well as, meaningful exposure to the world of work (part time or full-time) leading to measurable skill increases and career advancements. Employment related activities can include: Subsidized work experiences leading to unsubsidized employment Internships Job shadowing Exposure to various aspects of in-demand industries Job search assistance, placement and retention Project based learning Career mentoring Service learning Occupational skill training Employment opportunities directly linked to academic and/or occupational skills training Bidders are required to make employer connections to leverage resources in the form of staff, funds for training, wages, operational needs related to training space, equipment etc. 2.6 RECRUITMENT STRATEGIES Locating and recruiting OSY can present major challenges, which must be overcome with a creative, hands-on strategy for far-reaching outreach efforts. The Bidder(s) is required to submit a written plan of action with the program timeline demonstrating how they will recruit and engage OSY to meet the enrollment goals agreed upon in the contract. A successful recruitment program will integrate ongoing outreach to and through the community, community groups, youth programs, governmental and faith based organizations with a solid connection to OSY. Respective OSY candidates must be identified and screened for WIOA eligibility in areas of the county where there are concentrations of targeted populations. Youth with disabilities must have an equal opportunity to receive services. 2.7 CASE MANAGEMENT REQUIREMENTS Bidder(s) must incorporate the following case management requirements into their WIOA programs. Eligibility Determination: Under the WIOA legislation for federal funding, all OSY must meet eligibility criteria defined in this section. Certification of eligibility for any WIOA funded programs must be completed prior to enrollment. Certification includes income determination. PGCEDC-WSD staff will assist the selected Bidder(s) by providing technical assistance on the certification process to determine eligibility. Bidder(s) will be accountable for conducting eligibility screening to assess whether OSY meet the WIOA participant criteria (See Section B: for Eligibility Requirements of WIOA OSY under Program Populations and Barriers). PGCEDC-WSD staff will review and confirm eligibility determinations made by providers. Any youth who is not eligible to receive WIOA services at a contracted program must be given the referral information regarding the full array of applicable or appropriate services available through local programs including Prince George s County One Stop Career Center and its partners and providers. Orientation: All OSY participants must receive information on the full services that are available through eligible providers, including contracted programs and One-Stop Career Center Partners in the County s One-Stop system. 12 P a g e

16 Comprehensive Assessment: The Bidder must perform a comprehensive assessment to determine the most appropriate WIOA service for the OSY. An evaluation is conducted in an interview setting and includes the use of objective evaluation criteria, if necessary, to yield an impartial determination. Each OSY participant shall receive a pre-test to determine his/her academic skill levels and service needs. The goal of the pre-test is to accurately evaluate OSY in order to develop an appropriate service strategy to meet individual needs. Each OSY participant shall also receive a post-test upon completion of the program, using the same assessment tool as used for the pre-test, to document progress in the program. The objective assessment of each youth participant must meet the requirements of WIOA. Bidders must utilize an approved assessment test that includes one the following tools: (1) Test of Adult Basic Education (TABE), (2) Comprehensive Adult Student Assessment Systems (CASAS), and (3) Adult Basic Learning Examination (ABLE) to assess basic skills. The proposing organization will also be responsible for the administration and evaluation of appropriate pretest and post-test to measure actual performance outcomes. This includes a review of basic skills (CASAS or TABE), work readiness/employability skills, occupational skills, prior work experience, interests, aptitudes, supportive services, and developmental needs of the client. Individual Service Strategy (ISS): An individualized, written plan of long and short-term goals will be developed for each OSY participant. Programs should use comprehensive assessment information to develop this plan. The plan should be used as a living document to track services to be delivered and/or coordinated by the program and should be reviewed every thirty (30) days and updated as changes occur. The ISS will include: o Individualized educational and employment goals o Action Steps to meeting educational and employment goals o Assessment of the need for supportive services and a plan to provide them; o Results of the comprehensive assessment process (including objective assessments and interviews) to be documented in a format defined by PGCEDC-WSD. o A customized program of service based on assessment findings and the fourteen (14) WIOA required program elements. WIOA Youth Program Elements: Please refer to Section B: 2. 3 of this RFP. Referrals: If a Bidder does not directly provide the fourteen (14) WIOA required program elements, it must demonstrate the ability to make seamless referrals to appropriate providers of such services. The selected bidder will have primary responsibility for ensuring that each OSY participant has access to the full continuum of WIOA required program elements. Supportive Services: Supportive services are those necessary to assist the youth to be successful in achieving their goals. This may include transportation, childcare, work-related tools, clothing etc. To the greatest extent possible, programs must address support service needs through leveraging of existing resources and private/public partnerships. Follow-up/Case Notes: The Bidder must maintain contact and active engagement with OSY participants to ensure there are no gaps in service. The selected bidder must provide monthly progress reports in a timely manner, case notes for each OSY participant through the completion of the follow-up period, maintain continuous communication with PGCEDC- WSD. 13 P a g e

17 Labor Market Information: The Bidder must link the workers of tomorrow to today s and tomorrow s labor market demand by offering a broad range of labor market and employment information relating to in-demand industry sectors or occupations and job vacancies in the local area, include career awareness, career counseling, and career exploration services. Collaborations: The Bidder should seek to complement programs and leverage resources in working with partners to provide services to OSY. Letters of Support or Memorandums of Understanding will document the cooperation. Targeted Populations: OSY are disconnected from employment or education. Examples of these groups include ex-offenders, dropouts, homeless, youth with disabilities, and pregnant or parenting youth. Moreover, Bidder(s) shall comply with TEGL No by increasing the number of and services to youth with disabilities. Bidder(s) shall explain their efforts to incorporate these priorities into their WIOA program. 2.8 BEST PRACTICES The PGCLWDB will prioritize awards to providers who exemplify the principles below. Relationships that maintain continuity of contact with caring adults Strong connections to employers A variety of contextual educational options for skills/competency gains or academic learning through practical application Opportunity for leadership and decision-making Positive peer support Opportunities for post-secondary education Opportunities for meaningful services to others Opportunities for attainment of industry recognized certifications Follow-up support over a sustained period 3 SECTION C: CORPORATE REQUIREMENTS (VOLUME II) 3.1 RELEVANT CORPORATE EXPERIENCE The proposal should indicate that the Bidder has a record of prior successful experience in the design and implementation of the services for OSY. Bidder(s) should include statements specifying the extent of its responsibility on prior projects and a description of the projects scope and similarity to the project outlined in this RFP Corporate Financial Condition The Bidder s financial solvency will be evaluated. The Bidder s ability to demonstrate adequate financial resources for performance of the contract or the ability to obtain such resources as required during performance under this contract will be given special emphasis. All Fiscal Documents submitted for this section will be checked for accuracy & deficiencies Corporate Qualifications All businesses/organizations must meet a minimum level of administrative and fiscal capacity to contract with PGCEDC-WSD. Therefore, all Bidders must provide their Documentation of Qualifications, listed in Section F: P a g e

18 3.1.3 Past Performance Bidders will be required to describe its organization s most noteworthy qualifications for operating programs and providing services to OSY through federally funded workforce programs. Specifically highlight those qualifications that distinguish you from your competitors. Evaluation will be based on the responsibility of the Bidder(s). Area of consideration include but not exclusive to the following: A. Demonstrate a track record of meeting or exceeding training and employment outcomes for OSY workforce programs B. Adherence to delivery and administrative schedules C. Record of forecasting and containing costs D. History of reasonable and cooperative behavior and commitment to customer satisfaction E. Specific area of expertise in serving economically disadvantaged OSY 4 SECTION D: STAFFING AND MANAGEMENT REQUIREMENTS (VOLUME III) 4.1 STAFFING THE OSY PROGRAM The Bidder must show understanding considered in the staffing and management of the project. The Bidder shall: Consider the types of resources required, resources available, and training requirements needed. Demonstrate the relevant experiences, resources, and qualifications of the proposed staff to be assigned to this project. The experience of Bidder s personnel in implementing similar services to those to be provided under this RFP will also be evaluated. Include a statement of its ability to commit full time key personnel for the full term of the contract. The adequacy of personnel for the proposed project team will be evaluated on the basis of project tasks, allocation of staff, professional skill mix, and level of involvement of personnel. Personnel should be identified, and should be the individuals who will work directly on the project. Percentage of time, work hours committed or other identification of the proposed level of effort should be submitted. Submit job descriptions for all staff including minimum education, training, experience, special skills and other qualifications for each position, as well as specific duties identified in the proposal. Submit an organizational chart identifying individuals, their job titles and major job duties (workload), as well as, indication of full- or part-time participation is required. The organizational chart should show lines of responsibility and authority. The Bidder should clearly show how the organizational structure is designed to carry out the responsibilities within each of the major components Key Personnel The Bidder(s) will provide detailed qualifications and experience of qualified key personnel such as Director, Program Manager, Fiscal Officer, Program Coordinator, Case Managers, and Instructors 15 P a g e