Cambridgeshire Children s Trust Workforce Strategy: Workforce Development Priorities for

Transcription

1 Cambridgeshire Children s Trust Workforce Strategy: Workforce Development Priorities for This plan supports the Trust s vision for the Children s Workforce, a workforce that makes a positive difference for children, by: working together and sharing a common set of values; developing the skills, knowledge and confidence to deliver a high quality, consistent service; and by seeking innovative and creative approaches to improving outcomes. This plan outlines the key objectives for the Children s Trust Workforce during -14. It highlights the key activities which will be developed further by each priority lead and delivered during -14. These activities are: to be delivered to a multi-agency audience across the Children s Trust Network; in addition to those already identified and within the Workforce Development Plan (e.g. LSCB); to be delivered in innovative ways to achieve value for money and the most effective use of professionals time. Contents: Reporting lines 2 Meetings 2 Roles and Responsibilities 3 Delivery Methods 3 Plan Overview 4 Plan with appendices 5-14 Task Group and Strategic Leads contact details

2 Reporting: The suggested structure below highlights the reporting lines for this workforce plan: Children s Trust Workforce Development Group Priority Leads: Workforce Support Group (Virtual ensuring communications between priority areas) Priority 1 (Keep Safe Task Group) Priority 2 (EEF Task Group) Priority 3 (TFF Task Group) Priority 4 (Welfare Reforms Task group) Priority 5 (SENDIS Task Group) Priority 6 (Other task Group) Strategic Lead linked in with Priority Lead Meetings: Children s Trust Workforce Development Group: Monitors and measures progress of the priorities and their risks; Decision-making on further developments and existing priorities for Children s Trust workforce (where required). Priority Leads Support group: Meetings bi-monthly; Informal meeting to discuss common issues and solutions around these; Priority Leads report progress, issues and identifies links between priorities. 2

3 Roles and Responsibilities: Priority Lead: responsible for: convening a task group with the right members, arranging a start-up meeting and means of future communication working up the actions, activities and specific audience in conjunction with partners identifying the right method of delivery liaising with the relevant Strategic Lead delivery of actions / activities identifying the appropriate measures for monitoring Strategic Adviser: is already the key lead in the priority area and should be liaised with. Any key issues should be reported to the relevant Strategic Lead where advice can be sought. The Strategic Lead should set the direction for the priority area. Task group members: responsible for contributing to the development of actions and activities some delivery of these activities (where necessary) identifying specific audience from their organisation promotion throughout their organisation Delivery Methods: Workforce development is often referred to as a training need or attendance of a course. The Children s Trust would like to encourage a range of differing methods and these may include: Team Briefings delivering a briefing note for key Managers to talk through with their relevant teams Team meetings task group members might be able to present a short briefing to various teams within their organisation Multi-agency briefing sessions providing short sessions on specific topics Combining briefing sessions holding briefing sessions on a variety of different topics which might be linked (e.g. Welfare Reforms) Online resources using existing online training/resources, or developing new ones Using existing Multi-agency meetings there are many existing multi-agency groups, project teams and meetings (e.g. Area Partnership meetings) Using existing communications linking with FIS or Children s Trust regular briefings on key messages Developing tools and toolkits around specific issues Developing materials consider short leaflets and signposting materials 3

4 Plan Overview: Priorities 1. To keep Children and safe 2. Working with Eastern European Families Strategic Adviser (responsibility for this work area) Priority Lead (responsible for delivering and convening task group if necessary) Task group members Josie Collier / Simon Kerss Sandy Watkins Roy Elmer Sally Giddins Thea Harrison Vanessa Moore Lisa Faulkner Dee Revens / Janet Harris Lisa Faulkner Bethan Rees Fenland DC (David Bailey) 3. Together for Families Allison Smith Julia Cullum Lorraine Lofting Alison Smith Mary Whitehand 4. Special Educational Needs and Disabilities (SENDIS) Jane Ryder-Richardson Teresa Grady Jane Ryder-Richardson Sandy Watkins Jo Sharmen 5. Welfare Reform Lisa Faulkner Lesley Liston/Dee Revens Ian Collins 6. Other Barbara Deacon Lorraine Lofting Dee Revens (Please note appendices relate to other workforce development opportunities already available related to each priority) 4

5 Priority 1: To keep children and safe Strategic adviser: Josie Collier, Simon Kerss Objective To improve the skills knowledge and competence of the Children s Workforce in working with risk and fostering resilience Action required To plan, deliver and evaluate a risk and resilience course for practitioners from across the Children s Trust (CT) Each course will run with max of 25 people and a minimum of 30% of places will be allocated to professionals from partner agencies across the CT Timescale (with milestones) March 2014 Expected Outcome in a range of job roles will have the skills and knowledge to assess risk and foster resilience with families that they support This will be evidenced through delivery plans of CAFs and contributions at core group meetings Impact Measures 70% of audited CAFs have risks identified within them Audience. Priority Lead / Task Group Sandy Watkins Roy Elmer To ensure Missing Children strategies are in place and understood by the workforce To ensure that managers are knowledgeable about the messages and are consistent in how they embed these across their teams MC Strategy agreed Communication and dissemination process agreed Briefing sessions delivered March 2014 That professionals are knowledgeable and skilled in their response to a child or young person at risk of becoming missing or who is missing indicate a % knowledge and skill for every delegate Sally Giddins 5

6 To enable key professionals to be able to identify the early indications of parental mental health and develop knowledge on the services available and make appropriate referrals To ensure that the parental mental health course covers required content and that resource is secured to be able to offer this training across the CT Ensure there is a clear understanding of where key information on Adults Mental Health is available March 2014 That a range of professionals are appropriately referring adults to Mental Health Support services The MARU reports a 20% appropriate referrals and access to MH services Vanessa Moore Thea Harrison APPENDIX 1: Strategies LSCB Training Brochure 13/14 Domestic Abuse and Sexual Violence Implementation plan Comments / links 6

7 Priority 2: Working with Eastern European Families Strategic adviser: Lisa Faulkner Objective Action required Timescale (with milestones) Expected Outcome Impact Measures Audience Priority Lead / Task Group To develop managers understanding and confidence on strategies they can use to ensure their workforce is representative of the local demography To develop cultural awareness across the workforce Plan, deliver and evaluate a workshop for managers on diversity across the workforce To ensure existing courses cover awareness of cultural diversity across Cambridgeshire and content includes information regarding translation services and information points From September From June Managers state they are more knowledgeable and confident in recruitment and selection processes that actively support applicants from a range of backgrounds For attendees to be confident in working with people from a variety of cultural backgrounds and understand the needs of families that have English as an Additional Language (EAL) The workforce is aware that forms and leaflets are available in a variety of languages and where to go if a particular translation is required 20% the number of people employed across CT services that are from central and eastern European backgrounds Evaluations indicate a 20% cultural confidence as measured against baseline data Managers across the CT organisations that are involved in recruitment All across the CT who work directly with children, young people and families Lisa Faulkner Janet Harris Janet Harris Workforce Leads across the sectors APPENDIX 2: Strategies Eastern European Families work Consultation with Service users Deep Dives with practitioners Data & Research report Employer engagement work Comments Additional capacity for funding of additional resource Access Officers 7

8 Priority 3: Together for Families. Strategic adviser: Lorraine Lofting Objective To ensure that the children s workforce are able to use the family CAF and undertake the role of lead professional taking a whole family approach Action required To promote the suite of CAF courses across services and teams within the CT To secure support of the CT CAF Project Board To develop expectations of the Lead Professional role across a range of needs and build a workforce development programme to respond to this Timescale (with milestones) From April Expected Outcome Impact Measures Audience across all services are knowledgeable and skilled in completing Family CAFs and facilitating team around the Family meetings To begin a programme of change towards whole family working 70% of audited CAFs and other assessments meet the quality criteria for whole family assessment Priority Lead / Task Group Alison Smith Roy Elmer To implement a workforce development programme to support professionals to take a family intervention approach where this is necessary and embed whole family working To ensure that the workforce understands it remit in information sharing To promote the information sharing e-learning course to professionals across the CT By March 2014 are confidently sharing information based on consent and are fulfilling their duties to safeguard children show a 50% knowledge and confidence in effective information sharing Julia Cullum 8

9 To develop knowledge across the workforce in the range of subject information and services to signpost to To ensure, through agency induction, that the Family Information Service (FIS) is promoted to all new starters For the FIS to develop some training materials and links which can be embedded into training By March 2014 That professionals across all services are able to confidently and knowledgably refer or signpost families to appropriate services To be evidenced through quarterly surveys assessing confidence and knowledge show a 30% knowledge and confidence in effective and appropriate referral to a range of services Mary Whitehand To ensure that the workforce is skilled in their ability to appropriately and effectively challenge families For FIS to make effective links with training providers and ensure that materials and resources are available To plan, deliver and evaluate a course on Challenging Skills or Developing Professional Curiosity Each course will run with max of 25 people and a minimum of 30% of places will be allocated to professionals from partner agencies across the CT From June are skilled at appropriate challenge and able to appropriately advice and support families that they work with show a 30% confidence in challenge and professional curiosity Sally Giddins APPENDIX 3: Strategies Together for Families Commissioning Plan Together for Families Strategy (in development) Comments 9

10 Priority 4: Special educational needs and disabilities (SENDIS) Strategic Adviser: Jane Ryder-Richardson Objective To ensure the workforce has the knowledge required to effectively support children, young people or adults who have additional needs or disabilities Action required To promote the use of the Children s Competency Framework for SENDIS Timescale (with milestones) From April Expected Outcome There is increased knowledge across the workforce on the range of issues and support needs of children or families who have SENDIS There is increased take up of skills based courses that will enable professionals to work with families Impact measures show a 30% knowledge and confidence in effective support for people with disabilities Audience Priority Lead / Task Group Teresa Grady There are increased appropriate referrals of families to specialist services To ensure the workforce understand hidden disabilities and the adult perspective To plan, deliver and evaluate a course on Hidden Disabilities Each course will run with max of 25 people and a minimum of 30% of places will be allocated to professionals from partner agencies across the CT From September There is earlier identification of need The workforce is more skilled and confident in supporting families where there is a hidden disability such as hearing impairment or dyslexia etc show a 30% knowledge and confidence in effective support Jane Ryder- Richardson Sandy Watkins 10

11 To ensure that professionals supporting families through the early support pathway are skilled and confident To promote lead professional training for those supporting families in the early support pathway From June The workforce is more skilled and confident in supporting families where they have children under 5 accessing early support show a 30% knowledge and confidence in effective and appropriate referral to a range of services from any agency that support families on early support pathways Jo Sharman APPENDIX 4: Strategies Comments 11

12 Priority 5: Welfare Reform Strategic adviser: Lisa Faulkner Objective To ensure that the workforce is knowledgeable on the changes and impact of welfare reform Action required To coordinate and promote the welfare reform development sessions to professionals across the CT Use existing relevant courses to promote the welfare reform development (i.e. Together for Families) Timescale (with milestones) From April Expected Outcome are knowledgeable about the reforms and able to appropriately advice and support families that they work with Impact measures show a 70% knowledge about welfare reforms Audience ` Priority Lead / Task Group Lesley Liston Dee Revens To develop the skills of the workforce in supporting families around financial management Use existing communication methods team briefings, existing meetings etc To plan, deliver and evaluate a course on assessing financial support needs of families Each course will run with max of 25 people and a minimum of 30% of places will be allocated to professionals from partner agencies across the CT From June are skilled and confident in working with families on their financial capability show a 50% how confident professionals are in supporting families on financial issues knowledge about welfare reforms working with any family under the Together for Families agenda Lesley Liston 12

13 APPENDIX 5: Strategies Welfare Reforms Strategy Group work: - CLAS (Social Fund scheme) - Communications Practitioners leaflets on welfare reform changes CLAS Scheme Welfare Reforms Leaflet for families on key changes(in development mid-april 13) Comments supportforpractitioners/practitionerspolicies/practwelfarereforms.htm

14 Priority 6: Other Objective To ensure that the workforce receives information about the range of development opportunities that are available across the CT Action required To develop a communications strategy Timescale (with milestones) From April Expected Outcome are accessing appropriate development opportunities to further their professional practice Impact measures Attendance on courses reaches the 25% of delegated places for partners Audience All across the CT Priority Lead / Task Group Barbara Deacon Use of Social Media in the professional environment Evaluate the training provided to ECF Area partnership Review the ECF area partnership use of social media after the training April Oct Members of the Trust Board are aware of the benefits of social media Trust Board members and Area Partnership members Lorraine Lofting To ensure that all services are prepared for the new Ofsted inspection framework arrangements Introduce a way where social media can be introduced easily to members of the CT To organise briefings across the CT on readiness to demonstrate quality of partnership working Dec From September Managers across all services are confident on the judgements that will be made and how to demonstrate practice Improved Ofsted rating Managers from across the CT Dee Revens APPENDIX 6: Strategies Improvement Board work area Comments 14