Why Wonderlic...4. Assessments for the Employee Lifecycle...6. Cognitive Ability Tests...8. Motivation Potential Assessment...9

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3 Table of Contents Why Wonderlic...4 Assessments for the Employee Lifecycle...6 Cognitive Ability Tests...8 Motivation Potential Assessment...9 Personality & Integrity Tests...10 Knowledge & Skills Tests...14 Prescreen & Interview Questions...21 Automated Reference Check...24 Employee Engagement Surveys...25 Contact Information...26 TABLE OF CONTENTS 3

4 Why Wonderlic Our Expertise For over 80 years, Wonderlic has been successfully helping employers identify and select the most qualified job candidates with our pre-employment assessments. The knowledge and expertise we ve acquired in working with tens of thousands of employers is unmatched in the industry. From helping find the perfect candidate for any size company to quickly screening hundreds (or even thousands) of applicants, Wonderlic employment assessments result in better hiring decisions. WHY WONDERLIC Our Technology Our assessments are administered and scored through a web-based platform that keeps you apprised of every candidate applying to your company. Whether used as a stand-alone solution or integrated into your existing applicant tracking system, our powerful technology and proven assessments are designed to support your needs. 4

5 How can Wonderlic help you? Improve your team and increase your competitive advantage. Wonderlic develops and delivers standardized, world-class employee assessments for each phase of the hiring process. WHY WONDERLIC 5

6 Assessments for the Employee Lifecycle ASSESSMENTS FOR THE EMPLOYEE LIFECYCLE For over 80 years, Wonderlic has been successfully helping employers in both business and education with employee selection. Wonderlic employee assessment tests help identify and select the most qualified job candidates. The knowledge and expertise we ve acquired from working with tens of thousands of employers is unmatched in the industry. From screening thousands of applicants for multinational enterprises with hundreds of locations, to finding the perfect admissions representative for a local community college, Wonderlic employment tests result in better hiring decisions. Hiring Selecting the right employees is key to improving customer service, sales, production, efficiency and your overall bottom line. Our proven tests measure critical skills, competencies and traits that are reliable predictors of on-the-job success. Retention Retention starts with getting the right people in positions, but it doesn t stop there. Once your employees are on the payroll, you need to make sure they are engaged, happy, and fully vested in your company s success. Our full suite of surveys allows you to stay on top of shifting attitudes so you can course-correct before trouble strikes. Development Improving employee skills can go a long way to helping your bottom line! Whether you re looking to enhance hard skills, like software proficiencies, or soft skills, like personal interaction, many of our assessments can be used to set a baseline, develop a training plan, and measure results. 6

7 Product Remote On Site Prescreening Questionnaire Structured Behavioral Interview Questions Automated Reference Check Motivation Potential Assessment X X Wonderlic Personnel Test Wonderlic Personnel Test-Quicktest Wonderlic Basic Skills Test Wonderlic Basic Skills Test Non-Proctored Wonderlic Advanced Skills Test Quality Care Inventory X X Hay Aptitude Test Battery Automated Essay Scoring X X Wonderlic Interactive Skills Evaluation X X Personal Characteristics Inventory X X Comprehensive Personality Profile X X Wonderlic Productivity Index X X Wonderlic Productivity Index - Background Questionnaire Employee & Customer Surveys X X X X X X X X X X X X X ASSESSMENTS FOR THE EMPLOYEE LIFECYCLE 7

8 Cognitive Ability Tests In use for over 80 years, with millions of administrations to date, Wonderlic cognitive ability tests are among the most widely used and respected aptitude tests in the world. Trusted by thousands of organizations, large and small, Wonderlic Personnel Tests are the best choice in cognitive ability testing. COGNITIVE ABILITY TESTS These widely accepted, highly regarded aptitude tests measure a candidate s ability to learn, adapt, solve problems and understand instructions. By matching candidates with jobs that are consistent with their abilities, you can help your organization assess an individual s ability to learn, avoid costly mis-hires, decrease training time, reduce involuntary turnover and increase overall productivity. The Wonderlic Personnel Test is available in two versions to serve a wide variety of hiring needs: Wonderlic Personnel Test Quicktest (WPT-Q) An abbreviated test administered remotely for pre-qualification purposes. We recommend confirming results with the proctored version. Wonderlic Personnel Test (WPT-R) The full length proctored assessment, available in nine languages plus metric. Cognitive ability tests can increase the predictive validity of the hiring process. This means that your ability to make informed and accurate choices improves. Ask us how you can combine our tests to get at the most meaningful information on your candidates! 8

9 Motivation Potential Assessment Wonderlic s Motivation Potential Assessment (MPA) is ideal for business leaders looking to pinpoint highly motivated self-starters that are likely to actively engage in their work and perform specific job functions at a high level. The MPA is a 30-question survey that measures key characteristics and preferences which are proven indicators of work attitude, behavior, performance and productivity. While there are some other tools available that are labeled motivation tests, none of these are designed to provide the pre-hire predictive analytics found in Wonderlic s data-driven MPA. The MPA evaluates seven core motivational DRIVERS that collectively predict the extent to which a candidate will likely succeed in a specific job and ultimately, make significant, positive, long-term contributions to your organization. When combined, these DRIVERS form a holistic candidate profile and provide a score indicating the degree to which a given candidate is likely to succeed in a particular position. Motivational DRIVERS: Doer: Confidence in ability to achieve exceptional results Reward: Belief in performance-based rewards Inspired: Receptiveness to be positively influenced and develop skills Values: Ability to align actions with organization s vision and core values Enjoyment: Finds pleasure and takes pride in performing work activities Relationships: Ability to build strong connections at work Stay: Tendency toward long tenure MOTIVATION POTENTIAL ASSESSMENT D Doer Moderate confidence in ability to achieve exceptional results R Reward High belief in performancebased rewards I Inspired High receptiveness to be positively influenced and develop skills V Value High ability to align actions with organization s vision and core value E Enjoyment High pleasure and pride in performing work activities R Relationships Moderate ability to build strong connections at work S Stay High tendency toward long tenure 75% 56% 75% 79% 75% 78% 75% 81% 75% 79% 75% 70% 75% 87% 50% 50% 50% 50% 50% 50% 50% 9

10 Personality & Integrity Tests PERSONALITY & INTEGRITY TESTS Our employee personality assessments and integrity tests measure personal characteristics that are widely accepted as being predictive of a candidate s expected job performance. With decades of research, these tests have an extensive track record of helping employers match job candidates to compatible positions and training programs. By using our job personality tests to select individuals whose traits are aligned with the demands of the position, you can improve employee productivity, satisfaction and engagement, while reducing customer service complaints, recruitment costs and employee turnover. Our integrity tests are designed to predict productivity and identify individuals who are likely to be low-risk employees. These reliability tests are useful when candidates have access to company vehicles, equipment, cash or merchandise, or perform their job with little direct supervision. By using integrity tests as part of your employee selection process, you can quickly and objectively identify conscientious and service-oriented candidates who will have a low likelihood of turnover. Our personality and integrity tests provide proven, legally defensible results that can be used for hiring and training purposes. 10

11 Personal Characteristics Inventory Wonderlic s Personal Characteristics Inventory (PCI ) helps employers efficiently and accurately determine whether a job candidate s individual combination of personality traits is a good fit for a specific job. This big five test is based on the Five-Factor Model of personality. These big five personality test dimensions cover almost all possible variations of a person s workplace personality. Areas evaluated by this personality test include: Agreeableness Emotional Stability Extraversion Openness Conscientiousness Comprehensive Personality Profile Wonderlic s Comprehensive Personality Profile (CPP ) helps employers efficiently and accurately determine whether a candidate s combination of personality traits is a good fit for jobs requiring significant client interaction. This test measures seven primary and ten secondary personality traits to identify candidates as one of four common personality types: Driver, Supporter, Thinker or Motivator. The CPP is especially effective for use with customer service, telemarketing and sales positions. Areas evaluated include: Primary Traits Evaluated Secondary Traits Evaluated Emotional Intensity Ego Drive Decisiveness Intuition Interpersonal Warmth Tolerance Recognition Motivation Stability Efficiency Sensitivity Empathy Assertiveness Objectivity Trust Independence Exaggeration Aggressiveness 11 PERSONALITY & INTEGRITY TESTS

12 Wonderlic Productivity Index The Wonderlic Productivity Index (WPI ) is an employee reliability test that helps employers quickly determine whether a candidate has the right combination of personality traits to become a productive, low-risk employee. PERSONALITY & INTEGRITY TESTS This employee reliability test is based on three core personality dimensions that have strong implications for employee productivity: Conscientiousness, Stability and Agreeableness. Areas evaluated include: Overall Personal Productivity Work Effort and Persistence Service and Support Counterproductive Work Behavior Turnover Scores in the Moderate or Poor range for any scale automatically generate structured interview questions as part of the results report. This reliability test is especially effective for use in the retail, hospitality and service industries. 12

13 Wonderlic Productivity Index Background Questionnaire The Wonderlic Productivity Index - Background Questionnaire (WPI -BQ) is an integrity test that helps employers quickly determine whether a job candidate has the right combination of personality traits to become a productive, low-risk employee. This integrity test consists of items that measure three core personality dimensions: Conscientiousness, Stability and Agreeableness, plus additional questions used to uncover specific instances of self-reported behavioral risk. Areas evaluated include: Overall Results Productivity Results Background Disclosures This integrity test is especially effective for use with positions in the retail, warehousing and distribution and service industries. PERSONALITY & INTEGRITY TESTS 13

14 Knowledge and Skills Tests Wonderlic s knowledge and skills tests help quickly and accurately evaluate the math, English and office software proficiency of your candidates. Popular with human resource executives, hiring managers, and employee training programs, our extensive library of skills tests helps provide insight into a candidate s capabilities. KNOWLEDGE AND SKILLS TESTS By selecting employees with the appropriate level of skills required for successful performance, you can reduce training time and turnover, and improve productivity and job satisfaction. Wonderlic skills tests are used for hiring and training, with proven, legally defensible results. 14

15 Quality Care Inventory Wonderlic s Quality Care Inventory (QCI) is a suite of interactive assessments that measures job specific knowledge and skills for a variety of allied health roles. A valuable hiring tool, the QCI suite of assessments leverage proven success indicators to determine whether applicants possess the real world knowledge and skills required to adequately perform specific allied health functions. The QCI suite of assessments can also be administered to existing staff to identify the potential need for additional training and development. Whether you re expanding or replacing support staff, or you want to measure the competency of existing employees, QCI assessments reveal which individuals are truly job-ready and most likely to perform at a high level. Available for: Medical Assistant Nursing Assistant Medical Biller and Coder Patient Care Technician/Orderly Medical Transcriptionist EKG Technician Phlebotomist HIPAA Compliance KNOWLEDGE AND SKILLS TESTS These interactive assessments simulate actual job situations and focus on the practical application of knowledge and skills versus academic or theoretical knowledge. Content within each test addresses the actual day-to-day tasks and people skills necessary to excel in specific allied health positions. Each QCI assessment can be tailored to your specific hiring and/or employee development needs and goals. 15

16 Entry-Level Accounting Skills Assessment Assessing the skills of entry-level accountants and bookkeepers can often prove challenging. With little experience, how can you determine who is qualified and who is not? This is where the Wonderlic Entry-Level Accounting Skills Assessment can help. KNOWLEDGE AND SKILLS TESTS Our Accounting Assessment is administered online, and takes approximately 30 minutes to complete. The assessment uses an interactive drag-and-drop interface to simulate actual job situations and helps measure the following competencies: Basic Financial Statements Journal and Ledger Entries Concepts of Double Entry and Accrual Accounting Systems Revenues, Expenses and Bad Debt Controls and Ethics Basic Payroll Accounting Our Accounting Assessment helps measure competencies that matter and is tailored for: Pre-hire assessment of entry-level accountants and bookkeepers Identifying training and development opportunities for existing employees With Wonderlic you always get a dedicated in-house team to ensure your success. Our fully interactive online Accounting Assessment includes: Ability to tailor topics and questions to suit your needs Easy online administration and data collection In-depth interactive reporting with filtering abilities 16

17 Wonderlic Basic Skills Test The Wonderlic Basic Skills Test (WBST) measures basic verbal and quantitative skills that determine a candidate s readiness for entry-level jobs and training programs. By selecting individuals who have the ability to handle the requirements of the job, training time and turnover can be reduced. This assessment is useful for positions where job duties include mathematical calculations and written or oral communication skills. Available in proctored and non-proctored versions. Verbal areas evaluated include: Word Knowledge Sentence Construction Information Retrieval Quantitative areas evaluated include: Explicit Quantitative Skills Applied Quantitative Skills Interpretive Quantitative Skills Wonderlic Advanced Skills Test The Wonderlic Advanced Skills Test (WAST-NP) is a non-proctored, short form measure of adult language and mathematics skills. Derived from the Common Core State Standards, the assessment measures the language and mathematics skills of older teens and adults who are applying for employment. Scores indicate an individual s preparedness to work successfully with the written materials and the computational requirements of the job. In addition, detailed feedback is given where the individual might need instruction and practice to reach the requisite skill level. KNOWLEDGE AND SKILLS TESTS Language skills evaluated include: Grammar Reading Comprehension Vocabulary Mathematics skills evaluated include: Algebra Expressions & Equations Fractions Geometry & Trigonometry Ratios & Proportional Relationships Statistics & Probability 17

18 HAY Aptitude Test Battery The Hay Aptitude Test Battery consists of three tests designed to help identify individuals who can work quickly and accurately with alphabetical and numerical detail. These tests are useful for positions where employees must continuously strike a balance between speed and accuracy, such as bookkeepers, data entry operators, cashiers, order entry processors and tellers. KNOWLEDGE AND SKILLS TESTS Studies conducted at major banks, insurance companies and publishers have demonstrated a direct relationship between perceptual skills and job performance. Measuring perceptual skills as part of your hiring process can help reduce document errors and data processing time by eliminating discrepancies. The HAY tests consist of a warm-up test and three short alpha numeric tests that assess short-term memory, accuracy, numerical comprehension and logical thinking. The tests may be purchased and administrated individually or as a battery. The three tests are: 4-Minute Number Perception Test 4-Minute Name Finding Test 4-Minute Number Series Completion Test 18

19 Automated Essay Scoring Our Automated Essay Scoring is a simple tool that scores in seconds the content, language, organization and mechanics of a writing sample. Use automatic essay scoring to screen job candidates or develop the skills of anyone needing to improve their writing. Each essay, along with structure and content scoring, is available online moments after the essay is submitted. Persuasive Essay: Job skills necessary for success Choose from Persuasive or Informative writing prompts Informative Essay: Making the world a better place to live Each essay is scored using IntelliMetric, an award-winning artificial intelligence engine, which analyzes over 400 features based on thousands of writing samples. Scoring is consistent, enabling you to make sound, defensible organizational decisions. Both Structure and Content are scored. Structure: Grammar Spelling Capitalization Punctuation Sentence completeness Syntactic variety Sentence complexity Usage Readability Subject-verb agreement Content: Vocabulary Elaboration Word choice Unity Single point of view Cohesiveness Introduction and conclusion Coordination and subordination Logical structure and transitions Sequence of ideas KNOWLEDGE AND SKILLS TESTS 19

20 Wonderlic Interactive Skills Evaluation Clerical tests are a valuable way to assess candidates for a variety of office jobs such as call center positions, customer service, telemarketing and administrative support. Our computer skills tests will help verify an applicant s familiarity with relevant software, as well as their general office and call center skills, to help ensure you are hiring the most qualified individual for the position. KNOWLEDGE AND SKILLS TESTS This family of clerical tests measures a candidate s proficiency, accuracy and response times in a realistic work environment by simulating a comprehensive range of common, computer-based tasks. The tests can also be used to measure an employee s progress as they advance through their training. The Wonderlic Interactive Skills Evaluation (WISE) supports quicker and better-informed hiring decisions in today s fast-paced environment. Software Skills Assessments: Microsoft Access Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Windows Microsoft Word Internet Explorer Office and Industry Skills Assessments: Data Entry Call Center Typing Basic Computer Literacy Light Industrial - Pick & Pack (Warehouse detail orientation) Checking - Standard (Detail orientation) 20

21 Prescreening Questionnaire & Interview Questions Asking the right questions makes all the difference! We help you quickly identify the most qualified candidates before the interview with our Prescreening Questionnaire, as well as targeted, job-based questions for use during the interview. Our Prescreening Questionnaire enables candidates to apply for jobs at their convenience from any computer with internet access. This automated Prescreening Questionnaire makes it simple for active and passive candidates to apply, and the item-level sorting capabilities allow you to quickly identify the most qualified individuals, regardless of the size of the applicant pool. Our structured interviews help provide you with the training and tools to conduct fair, objective and legally defensible interviews. Gather and document the job-based information you need to objectively compare and contrast candidates. PRESCREENING QUESTIONNAIRE & INTERVIEW QUESTIONS 21

22 PRESCREENING QUESTIONNAIRE & INTERVIEW QUESTIONS Prescreening Questionnaire Pre-employment screening is the first step in shrinking the candidate pool, and we make it simple with our Prescreening Questionnaire. Targeted questions help you find out quickly and easily whether job candidates meet the minimum requirements for the position. Those who do are moved forward to the next step in your hiring process, while those who do not are politely exited from the system. Each candidate s answers are available online in minutes, and candidate selection is simplified by the easy sorting and filtering features. Sample areas evaluated include: Contact information Availability Interest in performing several job-specific tasks Experience performing several job-specific tasks Job-based knowledge Job skills Employment experience Educational background Certification/licensure status Launch our Prescreening Questionnaire from any website, including popular job boards, your Careers page, or even a link in an . It fits seamlessly within your existing hiring process to bring you only the most qualified candidates, right from the start. 22

23 Structured Behavioral Interview Questions No matter how hard interviewers try not to let their moods, opinions, preconceptions, and preferences influence the interview process, they are only human. The Wonderlic Structured Behavioral Interview questionnaire gives interviewers the information, training, and tools to conduct fair, objective and legally defensible interviews - no matter what the situation. Your hiring team and one of our experienced consultants work together to analyze the positions you need help with. After a thorough job analysis is conducted, the final result is a structured interview for each position that provides: Standardization, which alleviates unconscious biases in questions Increased legal defensibility of your hiring process Interview questions based on a professional job analysis (each interview will be created specifically for each job) The ability to gather examples of candidates past behavior A guide that facilitates documentation of your candidates answers A scoring matrix for each question which increases the objectivity of your interview process and creates common ground for multi-rater situations We also include: Interviewer training that provides your team with the knowledge and skills to properly implement the process Ongoing support from Wonderlic professionals ensuring optimal results PRESCREENING QUESTIONNAIRE & INTERVIEW QUESTIONS 23

24 Automated Reference Check AUTOMATED REFERENCE CHECK Traditional reference checks are time consuming, and their conversational nature means they re typically inconsistent. This makes it difficult to compare candidates, and oftentimes they don t provide any meaningful insight on how a prospective employee will perform. Ultimately, they deliver minimal value when it comes to making a hiring decision and are often conducted to simply provide a defense against negligent hiring claims. The new Wonderlic Automated Reference Check addresses these problems while providing critical performance insights into 12 competencies: ADAPTABILITY ORGANIZATION Adaptability Communication Decision Making COMMUNICATION Interpersonal Skills Job Knowledge Learning Organization Productivity Quality of Work PRODUCTIVITY Work Ethic Service Orientation Teamwork Each reference s contribution to the overall score can be weighted according to their relationship to the job applicant. DECISION MAKING DECISION MAKING QUALITY OF WORK 24 In addition, the contribution of each competency to the candidate s overall score is weighted based on its relevance to the position. We can help you prioritize competencies based on how important they are to the position. All of the ratings are boiled down to a single score, letting you see at a glance who the best past performers are. No phone calls needed!

25 Employee Engagement Surveys Knowing how engaged your workforce is can be vital to the well-being of your organization. In fact, virtually every study published on employee engagement clearly demonstrates positive relationships with desired organizational outcomes. Using the results from our Employee Engagement Survey, Wonderlic can help you turn hidden problems into actionable opportunities. At Wonderlic, we know how to measure people - we ve been doing it for over 80 years. Our Employee Engagement Survey is administered online and takes less than 15 minutes to complete. You will obtain a unique view of your organization s engagement and culture, as well as comparisons to external benchmarks. The Survey will help you: Measure engagement at various levels and breakout groups Enact best practices to improve engagement moving forward Develop action plans targeted on the factors most critical to your staff s engagement Your results are assembled in standardized reports and findings are presented to your team. We train you on our interactive reporting platform so you can drill down to specific targeted areas, then we advise you on how to start making your results actionable. EMPLOYEE ENGAGEMENT SURVEYS 25

26 Contact Information For more information on Wonderlic products and services, please contact us today! To contact us by web please visit: CONTACT INFORMATION To contact us by phone please call: Sales & Order Assistance Monday through Friday 8:30 a.m. - 5:00 p.m., Central Time Toll-Free: Client Services & Technical Support Monday through Friday 7:30 a.m. - 7:00 p.m., Central Time Toll-Free: Fax:

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