A STUDY ON JOB SATISFACTION OF EMPLOYEES IN BSNL, THIRUVARUR
|
|
- Elfreda Fleming
- 5 years ago
- Views:
Transcription
1 Volume 119 No , ISSN: (printed version); ISSN: (on-line version) url: ijpam.eu A STUDY ON JOB SATISFACTION OF EMPLOYEES IN BSNL, THIRUVARUR Dr. M. Ganesan Faculty Member, Department of Commerce and Mgmt. Studies, SASTRA Deemed University, Srinivasa Ramanujam Centre, Kumbakonam. Dr. M. K. Durgamani Faculty Member, Department of Commerce and Mgmt. Studies, SASTRA Deemed University, Srinivasa Ramanujam Centre, Kumbakonam. Dr. R. Renuka Faculty Member, Department of Commerce and Mgmt. Studies, SASTRA Deemed University, Srinivasa Ramanujam Centre, Kumbakonam. Abstract Job satisfaction is a multifaceted factor, because it is connected with various casual factors like individual, social, intellectual, ecological and also, monetary. Job satisfaction is an individual's attitude towards the job or it is even an individual's reaction to the job. It plays a prominent role in a man s life, as it affects positively on the personal and social adjustment of the individual and adversely affects the physical and cerebral health of the individual. One should note that a highly satisfied employee need not necessarily be a profound performer. The study on job satisfaction reveals the preferences and difficulties of the employees. Mainly, six factors influences the job satisfaction namely payment package, career development, interpersonal relations, Inspiration, Circumstances, training and development. The present study highlights job satisfaction of employees of Bharat Sanchar Nigam Ltd., Thiruvarur, which is well organized in many aspects. However, the study reveals that the most of the employees are not satisfied with their job. Keywords Job Satisfaction, BSNL, Individual Factors, Inspiration and Evaluation. Introduction Job satisfaction is the long-term prospect of employment in the organization, which creates a sense of contribution and dedication to the employees. This is with regard to one's feelings or mental state with respect to the nature of their work. It can be influenced by various factors, for eg, the quality of one's relationship with their manager, the quality of the physical atmosphere in which they work, degree of accomplishment in their work, etc
2 Job satisfaction is also provides positive emotional circumstances when a person fulfill his requirements and aspirations and it may be general or specific. Statement of the Problem An unhappy employee, however, can cause severe damage to the organizational effectiveness. Performance management system should be based on ideological underpinnings and a holistic context by strengthening the linkages among the key components such as performance planning, performance execution, performance appraisal, recognition and reward, and performance improvement on a continuous basis. The study on job satisfaction helps to know their preference and problem of the employees. Mainly six factors influenced on the job satisfaction they include payment package, career development, interpersonal relations, inspiration, work circumstances, training and development. When these factors were high Job satisfaction was high in all organizations. When these factors were low, Job satisfaction is also low. In the present research, an attempt has been made by the researcher to analyze the job satisfaction of the employees working in the BSNL Thiruvarur Branch. Objectives of the Study To know the demographic profile of the employees in the study unit. To study the job satisfaction level of employees according to selected individual factors To offer suggestions and recommendations to improve job satisfaction in the study unit. Methodology In the present unit of study, survey method has been used for collection of the required data. Convenience sampling method of non probability sampling is used in this study. In Thiruvarur BSNL, 301 employees are working at the time of study. They constitute the population of the study. From the population, samples have been taken as sample size. The samples were taken from various departments and sections of the BSNL and steps were taken to include all categories of staff in the sample frame. The sample units are chosen primarily on the basis of the convenience to the investigation. The data, thus collected have been properly classified, tabulated and interpreted, to have a clear-cut outlook. The statistical tools like percentage, Chi-square test and ANOVA were employed to analyze the data and testing of hypotheses in an effective manner. Hypotheses of the Study There isn t any significant difference between experience of the respondents and the level of satisfaction over the payment package. There is little difference between educational qualifications of the respondents and their satisfaction over training and development. Limitations of the Study The study has the following limitations 1. Due to less time and considering the limited resources available, the study was restricted to respondents. The sample size may not be sufficient to reflect the perception of the employees about the job satisfaction
3 2. The method used in the study for collecting the data is very common. As the researcher found the Questionnaire method for appropriate this study. 3. The study on its face appears to be limited as it is carried out in a single Indian organization, i.e. BSNL, Thiruvarur. Thus, its findings cannot be generalized. 4. The study is based on the concerned employees opinion. They employees might express a biased opinion, which may limit the validity of the study. Review of Literature Maurer and Lippstreu, (2008) states that the support from employer for the personal development of the employee is a Human Resource function that aids in changing employee behavior and further it leads to employees positive response as being occupied and pledged. Ali and Ahmed (2009) confirmed that there is significant statistical relationship between recognition and reward, also between inspiration and contentment. Ekaterini Galanou, (2011) focuses on the primary purpose of performance appraisal as to prepare a useful feedback to individuals so that they could enhance their performance. There are eight appropriate methods suggested: Personal improving plan, Personal appraisal, 360 degree appraisal, self appraisal, Coaching, Competence assessment, objective setting, performance related to pay. Gurusamy and Mahendran (2013), in their scrutiny established the fact that Salary occupies the First position in the determination job satisfaction when compared with other major determinants. About 300 respondents were studied and the study is limited to automobile industries of India. Gopinath and Shibu (2014 ) examined the level of promotion and transfer related to job satisfaction among BSNL employees using Job Descriptive Index (JDI) Scale. The JDI scale included pay, promotions, supervision, work and co-worker. The results demonstrated that promotion and transfer process are important praxis for human resource development and are crucial in affecting the success of an organization. The analysis further proves that promotion and transfer highly influence job satisfaction of employees in BSNL. So the 45 employees are having job satisfaction in high level and 55 employees having job satisfaction in moderate level. Rashid Saeed (2014), in his study found that factors such as promotion, pay, fairness and working condition are key constituents that contribute to employee s job satisfaction. The study was conducted on 200 telecom sector employees of Pakistan and concluded that money and Payment play an important role in the job satisfaction of the telecom employees of Pakistan. Data Analysis and Interpretations Profile of the Respondents The profile of the respondents is given below in the form of tables on the basis of which the analysis has been made in the study. Table
4 Demographic Profile of the Respondents Sl. No Variables Frequency Total No. of Respondents Per cent () Male Gender Female Total 100 Less than Age Wise Classifications More than Total Educational Qualifications Department Wise Classification Experience Wise Classification Income of the Respondent Reason for Joining this Job Motivating Factor Source Primary Data H.S.C and below UG and PG Professional Degree Total Planning department Accounts department Commercial department Telephone revenue department Total Below Above Total Below 10, ,000 20, ,000 30, Above 30, Total Job Security Payment package Career development Total Payment package Job Security Career development Welfare measures Recognition & rewards Total The above table shows the gender distribution of the respondents in the study unit. Out of sample respondents 76 per cent is male and 24 per cent is female. The table indicates the age distribution of the respondents. Out of sample respondents, 43 per cent of the respondents belong to the age group between years. It is crystal clear from the table that 56 per cent of respondents are UG and PG scholars, 24 per cent of the
5 S.No Level of satisfaction Salary/ wages Bonus Fringe benefits Rewards International Journal of Pure and Applied Mathematics respondents are Professional Degree holders and 18 per cent of the respondents have studied up to Higher Secondary Level. Above table shows the distribution of the respondents in accordance with their departments. Out of respondents, as much as 32 per cent of the respondents are belonging to commercial department. 35 per cent of the respondents have experience between years followed by 31 per cent of the respondents have experience above 15 years. The respondent whose monthly income is less than Rs, 10,000 constitutes 9 per cent of the total respondents. Table shows the reasons stated by the respondents for joining this organization. Out of sample respondents, nearly 50 per cent of the respondents jointed this organization due to high degree of job security. It can be inferred from the table that the organization provides high degree of job security to its work force. As much as 36 per cent of the respondents opined that the Payment package offered by the organization is the main motivating factor and 21 per cent of the respondent stated that the recognition and reward is the effective motivating factor that drives in work. About 20 per cent of the respondents felt that the higher degree of job security is the effective motivating factor. Job Satisfaction of Employees in BSNL Thiruvaur Branch. In this paper an attempt is made by the researcher to analyze the job satisfaction of employees in BSNL, Tiruvarur Branch. The job factor selected for analyzing job satisfaction employees are (1) Reward Package, (2) Career Development, (3) Working Circumstances, (4) Interpersonal Relation, (5) Training and Development, (6) Inspirations. Level of Satisfaction over Payment Package Table - 2 Level of Satisfaction over Payment Package No. of respondents 01 Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total Source: Primary data Table 2 indicates the level of satisfaction over payment package provided by the study unit. As per the table the majority of the respondents are dissatisfied with the Payment package (salary/wages, bonus, fringe benefits and rewards) provided by the study units. It is inferred from the table that the job satisfaction of the employee is very low in
6 relation to Payment package. The Payment package is one of the vital factor that maximize job satisfaction of the employees, therefore the organization must take necessary steps to modify the present Payment package in order to improve the job satisfaction of the employees. Experience of the Respondents and Level of Satisfaction over Payment Package Table 3 exhibits that the majority of the respondents are dissatisfied with the Payment package given by the organization, therefore it is necessary to find out that there is any significant difference between experience of the respondents and the level of satisfaction over Payment package. To verity difference between experience of the respondents and their satisfaction level over Payment package a null hypothesis is framed and tested with the help chi-square test. Null hypothesis There is no significant difference between experience of the respondents and the level of satisfaction over Payment package. Alternate hypothesis There is a significant difference between experience of the respondents and the level of satisfaction over Payment package. The result is shown in table 3 S.No Payment package Table - 3 Chi-Square Test Result Calculated value Table value (0.05 level) Result 01 Salary/ Wages Not significant 02 Bonus Significant 03 Fringe benefits Significant 04 Rewards Significant Compiled by the researcher The chi-square test result indicates that there is no significant difference between experience of the respondents and their level of satisfaction over salary/ wages and there is a significant difference between experience of the respondents and their level of satisfaction over bonus, fringe benefits and rewards. Level of Satisfaction over Career Development Table - 4 Level of Satisfaction over Career Development No. of respondents Level of S.No Opportunities to satisfaction Promotions grow in career 01 Highly satisfied
7 S. No Level of satisfaction Work stress Work timings Infrastructure Facilities Work load Delegation of authority and responsibility Leave policy International Journal of Pure and Applied Mathematics 02 Satisfied Neutral Dissatisfied Highly dissatisfied Total Source: Primary data Table 4 indicates that the as much as 52 per cent of the respondents are dissatisfied with the availability of opportunities to grow the career of the employees and 38 per cent of the respondents are satisfied with it. On the other hand 54 per cent of the respondents are dissatisfied and 34 per cent of respondents are satisfied with their promotion in the employment. Therefore it may be concluded that the employees have low job satisfaction with regard to career development. Level of Satisfaction over Working Circumstances Table - 5 Level of Satisfaction over Working Circumstances No. of Respondents 01 Highly satisfied Satisfied Neutral Dissatisfie d Highly dissatisfied Total Source: Primary data
8 S.No Level of satisfaction Relationship with superior Relationship with collogues Sense of team work International Journal of Pure and Applied Mathematics Table 5 shows the level of satisfaction over working circumstances of the employees. As per the table majority of the respondents are satisfied with the work stress, Work timings, availability of the infrastructure facilities, delegation of authority and responsibility and leave policy of the organization. This is due to strong trade union in the study unit. On the other hand nearly 80 per cent of the respondents are dissatisfied with their work load because that they felt that the top level management imposes heavy work on them. It can be concluded from the table that the job satisfaction of employees in relation to working condition is satisfactory except for work load. Therefore, the organization may try to reduce the work load through proper allocation of work and by way of appointing new employees. Level of Satisfaction over Interpersonal Relation Table - 6 Level of Satisfaction over Interpersonal Relation No. of Respondents 01 Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total Source: Primary data It could be infered from table 6 that the majority of the respondents are satisfied with the interpersonal relations, which include Relationship with superior, Relationship with collogues, and Sense of team work. Therefore it is inferred from the table that the job satisfaction in relation to interpersonal relation is very high among the employees in the organization. Level of Satisfaction over Training and Development Table - 7 Level of Satisfaction over Training and Development S. No Level of satisfaction No. of Respondents 01 Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total Source: Primary data Table 7 indicates the level of satisfaction over training and development policy of the organization. Out of sample respondents, about 83 per cent of the respondents are satisfied with the training and development policy of the organization of which 45 per cent of the respondents are highly satisfied with it and a meager portion of the respondents are
9 dissatisfied with the training and development policy practiced by the study unit. Therefore it can be concluded that the job satisfaction of the employees is very high with regards to training and development policy of the organization. Educational Qualifications and Level of Satisfaction over Training and Development Table 8 clearly exhibits that most of the respondents are satisfied with the training and development policy of the organization. Therefore to verify difference between educational qualifications of the respondents and their satisfaction level over training and development a null hypothesis is framed and tested with the help of one way ANOVA. Null hypothesis There is no significant difference between educational qualifications of the respondents and their satisfaction level over training and development. Alternate hypothesis There is a significant difference between educational qualifications of the respondents and their satisfaction level over training and development. The result is shown in table 8 Table 8 ANOVA TABLE Source of Variation Sum of Squares Degrees of Freedom Mean Square F ratio Table Value Result (5 level) Between Samples Within samples / = Not significant Source: computed by the researcher Since the calculated value is less than the table value, the null hypothesis is accepted. Therefore, it may be concluded there is no significant difference between educational qualifications of the respondents and their satisfaction level over training and development. Inspiration S.No Level of satisfaction Table - 9 Level of Satisfaction over Inspiration No. of Respondents Recognition for good performance Performance based incentives 01 Highly satisfied Satisfied Neutral Dissatisfied Highly dissatisfied Total Source: Primary data Table 9 indicates the level of satisfaction of the employees with respect to their inspiration. As per the table majority of the respondents are not satisfied with the
10 recognition for good performance and performance based incentives in the organization. This is due to that the employees felt that they are not properly recognized good performance and also incentives are not given based on the performance in the organization. Therefore it can be infereded that the job satisfaction of the employees in relation with inspiration is very poor. Over All Job Satisfaction After analyzing the above mentioned ten job factors, the over all job satisfaction of the employees in the study unit is explained in table 10 Table - 10 Over All Job Satisfaction No. of Respondents Job factor PAYMENT PACKAGE Salary/wages Bonus Fringe benefits Rewards CAREER DEVELOPMENT Opportunities to grow in career Promotions WORKING CONDITIONS Work stress Work timings Infrastructure facilities Work load Delegation of authority and responsibility Leave policy INTERPERSONAL Satisfied Dissatisfied Neutral 44 (29.33) 23 (15.33) 32 ( (13.33) 58 (38.67) 51 (34.00) 103 (68.67) 115 (76.67) 73 (48.67) 26 (17.33) 93 (62.00) 67 (44.67) 94 (62.67) 121 (80.67) 97 (64.67) 115 (76.67) 79 (52.67) 81 (54.00) 38 (25.33) 32 (21.33) 59 (39.33) 121 (80.67) 49 (32.67) 71 (47.33) 12 (8.00) 06 (04.00) 21 (14.00) 15 (10.00) 13 (08.67) 18 (12.00) 09 (06.00) 03 (02.00) 18 (12.00) 03 (02.00) 08 (05.33) 12 (08.00) Total no. of responden ts
11 RELATION Relationship superior Relationship collogues Sense of team work with with TRAINING AND DEVELOPMENT INSPIRATION 84 (56.00) 125 (83.33) 97 (64.67) 124 (82.67) 59 (39.33) 22 (14.67) 51 (34.00) 21 (14.00) 07 (04.67) 03 (02.00) 02 (01.33) 05 (03.33) Recognition for good performance (26.00) (61.33) (12.67) Performance based incentives (18.00) (62.67) (19.33) Source: primary data Figures without brackets indicate the number of respondents. Figures in the brackets indicate the percentage to the total sample Table 10 indicates the overall picture of the job satisfaction of the employees after taking in to account six job factors. Out of six job factors, the respondents are dissatisfied with the Payment package, the career development, Inspiration and satisfied with the working conditions (except work load, and leave policy), Interpersonal relation, Training and development, job security and job evaluation. It is inferred from the table that the satisfaction in relation to the career development of the employees in the organization is not at satisfactory level, therefore the organization must take necessary steps to increase the career satisfaction of the employees. Findings, Suggestions and Conclusion Findings It is found that out of sample respondents; nearly 50 per cent of the respondents jointed this organization due to high degree of job security, nearly 27 per cent of the respondents referred Payment package as their reason for joining this organization. About 23 per cent of the respondents have joined due to availability of career development opportunities in the organization. It can be inferred from the study that the organization provides high degree of job security to its work force. As much as 36 per cent of the respondents opined that the Payment package of the organization is the main motivating factor and 21 per cent of the respondent stated that the recognition and reward is the effective motivating factor that drives in work. About 20 per cent of the respondents felt that the high degree of job security is the effective motivating factor. Therefore it is inferred from the table that the Payment package, and Career development are important motivating factors to stimulate the employees to achieve the organization goals. As per the study the majority of the respondents are dissatisfied with the Payment package (salary/wages, bonus, fringe benefits and rewards) provided by the study units. It is inferred from the study that the job satisfaction of the employee is very low in relation to Payment package
12 It is found that there is no significant difference between experience of the respondents and their level of satisfaction over salary/ wages and there is a significant difference between experience of the respondents and their level of satisfaction over bonus, fringe benefits and rewards. As much as 52 per cent of the respondents are dissatisfied with the availability of opportunities to grow the career of the employees and 38 per cent of the respondents are satisfied with it. On the other hand 54 per cent of the respondents are dissatisfied and 34 per cent of respondents are satisfied with their promotion in the employment. Therefore it may be concluded that the employees have low job satisfaction with regards to career development. As per the study, majority of the respondents are satisfied with the work stress, Work timings, availability of the infrastructure facilities, delegation of authority and responsibility and leave policy of the organization. This is due to strong trade union in the study unit. On the other hand nearly 80 per cent of the respondents are dissatisfied with their work load because that they felt that the top level management imposes heavy work on them. It can be concluded from the study that the job satisfaction of employees in relation to working circumstances is satisfactory except work load. Most of the respondents in the study are satisfied with the interpersonal relation, which include Relationship with superior, Relationship with collogues, and Sense of team work. Therefore it is inferred from the table that the job satisfaction in relation to interpersonal relation is very high among the employees in the organization. Out of sample respondents, about 83 per cent of the respondents are satisfied with the training and development policy of the organization of which 45 per cent of the respondents are highly satisfied with it and a meager portion of the respondents are dissatisfied with the training and development policy practiced by the study unit. Therefore it can be concluded that the job satisfaction of the employees is very high with regards to training and development policy of the organization. It is found that there is no significant difference between educational qualifications of the respondents and their satisfaction level over training and development. Most of the respondents are not satisfied with the recognition for good performance and performance based incentives in the organization. This is due to that the employees felt that they are not properly recognized good performance and also incentives are not given based on the performance in the organization. Therefore it can be concluded that the job satisfaction of the employees in relation to Inspiration is very poor. Out of six job factors, the respondents are dissatisfied with the Payment package, the career development and Inspiration and satisfied with the working conditions (except work load, and leave policy), Interpersonal relation, Training and development. It is inferred from the table that the over all job satisfaction of the employees in the organization is not at satisfactory level. Suggestions The following suggestions are offered to maximize satisfaction on the career of employees in the study unit. The study discloses that the most of the respondents are dissatisfied with the Payment package. Therefore the organization must take necessary steps to modify the Payment package to improve the job satisfaction of the employees
13 The study reveals that the employees have low job satisfaction with regards to career development. Therefore the organization may create an opportunity to improve the employee career development in the organization and the employees and promote in time, in accordance with their performance. The study indicates that nearly 80 per cent of the respondents are dissatisfied with their work load because that they felt that the top level management imposes heavy work on them. Therefore, the organization may try to reduce the work load through proper allocation of work and by way of appointing additional employees. It is suggested that the organization must recognize the employees for their good performance and also the organization may provide performance based incentives to enhance the job satisfaction of employees in relation to Inspiration. Overall findings of this research indicate that the job satisfaction of the employees in the study unit is not satisfactory. So measures should be taken to maximize job satisfaction of the employees. Conclusion The study highlights the career satisfaction of employees in the study unit. Bharat Sanchar Nigam Ltd., Thiruvarur, is well organized in many aspects. However the study reveals that the most of the employees are not satisfied with their job. Job dissatisfaction creates a lack of will to work and forces the employee to go away from work as far as possible. It is also found that an unhappy worker quit the job over time and seeks satisfaction elsewhere. Therefore the organization should take necessary measure to enhance job satisfaction of employees to achieve the organization goals. Reference 1. Michael Vaz & Vinayak Parlikar (2000) Management and Humna Resource development, Monal publication. 2. Girdhar. J. Gyani (1992), Training Manual on ISO 9000 and TQM 3. Beri.G.C Marketing Research -Third Edition- Tata Mcgraw Hill publication Private Limited, New Delhi. 4. Bohlander, Shell, Sherman Managing Human Resources -12 edition Eastern Press Private Limited, Bangalore. 5. Ali, R., and Ahmed, M. S., (2009), The impact of reward and recognition programs on employee s Inspiration and satisfaction: an empirical study. International review of business research papers, 5(4), pp C.Ramkumar, 2D.Prabhakaran, The Improve Concept Of Web Personalization On Task Based Modeling In Web Usage Mining Techniques, International Journal of Innovations in Scientific and Engineering Research (IJISER), Vol.2, no.11, pp , Edwina Pio, (2007), HRM and Indian epistemologies: A review and avenues for future research. Human resource management review, 17(3), pp Ekaterini Galanou, G. G., (2011), The effect of reward system on job satisfaction in an. International journal of human sciences, p Eunmi Chang., (2005), Employees s overall perception of HRM effectiveness. Human relations, Sage journals, 58(4), pp Aryee, S., Chen, Z.X., Budhwar, P. (2004), "Exchange fairness and employee performance: an examination of the relationship between organizational politics and
14 procedural justice", Organizational Behavior and Human Decision Processes, Vol. 94 No.1, pp Budhwar, P., Varma, A., Singh, V., Dhar, R. (2006), "HRM systems of Indian call centers in India: an exploratory study", International Journal of Human Resource Management, Vol. 17 No.5, pp Chatterjee, S.R., Hueur, M. (2006), "Understanding Indian management in a time of transition", in Davis, H.J., Chatterjee, S.R., Hueur, M. (Eds),Management in India: Trends and Transitions, Response Books, New Delhi, pp Dieterly, D., Schneider, B. (1974), "The effect of organizational environment on perceived power and climate: a laboratory study", Organizational Behavior and Human Performance, Vol. 11 pp
15 2443
16 2444
CHAPTER - V JOB SATISFACTION AND OCCUPATIONAL STRESS
CHAPTER - V JOB SATISFACTION AND OCCUPATIONAL STRESS 5.1 JOB SATISFACTION Job satisfaction is a complex phenomenon. It is related to various factors like personal nature, social atmosphere, cultural impact,
More informationInternational Journal of Informative & Futuristic Research ISSN (Online):
Research Paper Volume 2 Issue 7 March 2015 International Journal of Informative & Futuristic Research A Study On Job Satisfaction And Occupational Stress Among Higher Secondary School Paper ID IJIFR/ V2/
More informationA STUDY ON THE WORKERS SATISFACTION ABOUT THE TRAINING FOLLOWED IN SOFTWARE ORGANISATION
A STUDY ON THE WORKERS SATISFACTION ABOUT THE TRAINING FOLLOWED IN SOFTWARE ORGANISATION Dr. G.VIGNESH 1 R.DHARAN KUMAR 2 1 Head PG Department of Commerce with International Business, NGM College Pollachi.
More informationEmployees Satisfaction with Pay and Promotional Potential: A Comparative Study of Government and Private Colleges of Udaipur
Employees Satisfaction with Pay and Promotional Potential: A Comparative Study of Government and Private Colleges of Udaipur Anita Garg 1 and Dr. Dharmesh Motwani 2 1 (Research Scholar, Department of Commerce,
More informationA STUDY ON QUALITY OF WORK LIFE OF EMPLOYEES IN SALZER ELECTRONIC PRIVATE LIMITED, COIMBATORE
Journal of Management (JOM) Volume 5, Issue 6, November-December 2018, pp. 116 115, Article ID: JOM_05_06_017 Available online at http://www.iaeme.com/jom/issues.asp?jtype=jom&vtype=5&itype=6 ISSN Print:
More informationA Study On Employee Empowerment With Reference To Seshasayee Paper And Boards Ltd., Erode.
IOSR Journal of Business and Management (IOSR-JBM) e-issn : 2278-487X, p-issn : 2319-7668, PP 08-12 www.iosrjournals.org A Study On Employee Empowerment With Reference To Seshasayee Paper And Boards Ltd.,
More informationAbstract. 1. Introduction
Abstract Influence of Job Satisfaction on Employees Performance A general Perspective Kamala Saranya* *Research Scholar, Vels University, Pallavaram, Chennai, Tamil Nadu, India. This study takes a dynamic
More informationISSN: International Journal Of Core Engineering & Management (IJCEM) Volume 2, Issue 8, November 2015
Volume 2, Issue 8, November 2015 A STUDY ON JOB SATISFACTION AMONG THE ARTS AND SCIENCE COLLEGE FACULTY(WITH SPECIAL REFERENCE TO COIMBATORE DISTRICT,TAMIL NADU) Dr. J. Thirumaran Principal Rathinam College
More informationEmployee Retention Strategies in BPO Industry: A Study with Reference to Selected BPO Sector Organizations at Hyderabad
Volume-5, Issue-5, October-2015 International Journal of Engineering and Management Research Page Number: 160-164 Employee Retention Strategies in BPO Industry: A Study with Reference to Selected BPO Sector
More informationA STUDY ON OVERALL JOB SATISFACTION AMONG THE EMPLOYEES OF CHENNAI PORT TRUST
A STUDY ON OVERALL JOB SATISFACTION AMONG THE EMPLOYEES OF CHENNAI PORT TRUST Dr. M. RAJENDRAN Assistant Professor, Commerce Wing, Directorate of Distance Education, Annamalai University, Annamalainagar
More informationNDARDIZATION OF PRODUCTS AND CONSUMER SATISFACTION IN INDIA [WITH SPECIAL REFERENCE TO FMCG'S]
NDARDIZATION OF PRODUCTS AND CONSUMER SATISFACTION IN INDIA [WITH SPECIAL REFERENCE TO FMCG'S] DR. NEETU SHARMA ASST. PROF. COMMERCE AND MANAGEMENT DEPARTMENT OF COMMERCE CAREER COLLEGE, BARKATULLAH UNIVERSITY
More informationAn Analytical Study of Employee Job Satisfaction of selected Professional Educational Institutes in Nashik City
An Analytical Study of Employee Job Satisfaction of selected Professional Educational Institutes in Nashik City Harish K.Padmanabhan 1, Dr. Prasad Joshi 2 1 Assistant Professor, School of Commerce & Management,
More informationCustomer Satisfaction Towards Services Provided by State Bank of India- A Study of Bhubaneswar City
2018 IJSRST Volume 4 Issue 5 Print ISSN: 2395-6011 Online ISSN: 2395-602X Themed Section: Science and Technology Customer Satisfaction Towards Services Provided by State Bank of India- A Study of Bhubaneswar
More informationImpact of Job Satisfaction on Employee Performance in Software Industry, Hyderabad A Statistical Analysis
Impact of Job Satisfaction on Employee Performance in Software Industry, Hyderabad A Statistical Analysis V. Sreecharan, Dr. Venkata Raman. N Assistant Professor, Management Studies, Madanapalle Institute
More informationA FEASIBILITY STUDY ON IMPLEMENTATION OF TOTAL QUALITY IN HUMAN RESOURCE MANAGEMENT Deepika A* 1
ISSN: 2249-7196 IJMRR/March 2017/ Volume 7/Issue 3/Article No-7/252-258 Deepika A / International Journal of Management Research & Review A FEASIBILITY STUDY ON IMPLEMENTATION OF TOTAL QUALITY IN HUMAN
More informationAnalysis on Organizational Climate and Occupational Stress in GK Sons Engineering Enterprises Pvt. Ltd.
Analysis on Organizational Climate and Occupational Stress in GK Sons Engineering Enterprises Pvt. Ltd. Monika, M. 1 and Kaliyamurthy, K. 2 1 (Research Scholar, Department of Management studies, Urumu
More informationA STUDY ON JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR IN AXIS BANK, CHITTOOR C.JYOTHSNA 1 Dr.COLONEL(RTD) MUKESH KUMAR.V 2 1 Research Scholar, Dept of Management Studies, Bharathiar University,
More informationA STUDY ON JOB SATISFACTION AMONG WOMEN FACULTIES OF SELF-FINANCING ARTS & SCIENCE COLLEGES IN PALAKKAD
A STUDY ON JOB SATISFACTION AMONG WOMEN FACULTIES OF SELF-FINANCING ARTS & SCIENCE COLLEGES IN PALAKKAD Mrs.K.Parimalakanthi 1, Ms.Divya.V 2 1 Assistant Professor, P.G. and Research Department of Commerce,
More informationA STUDY ON EMPLOYER BRANDING WITH SPECIAL REFERENCE TO HIROTEC INDIA PRIVATE LIMITED
Management A STUDY ON EMPLOYER BRANDING WITH SPECIAL REFERENCE TO HIROTEC INDIA PRIVATE LIMITED Karthika.M *1, Dr.V.Latha 2 *1 Assistant Professor, UG Management Sciences, Sri Ramakrishna College of Arts
More informationA STUDY ON TO ANALYSE THE CUSTOMER SATISFACTION TOWARDS BAJAJ BIKE WITH SPECIAL REFERENCE TO KANCHIPURAM DISTRICT
Journal of Sales and Marketing Management (JSMM) ISSN (P): 2250-2432; ISSN (E): Applied Vol. 3, Issue 1, Jun 2016, 1-12 TJPRC Pvt. Ltd. A STUDY ON TO ANALYSE THE CUSTOMER SATISFACTION TOWARDS BAJAJ BIKE
More informationJob satisfaction and Quality of Work life of Employees in Private sector banks with Special reference to Ernakulam district
Volume 119 No. 15 2018, 81-94 ISSN: 1314-3395 (on-line version) url: http://www.acadpubl.eu/hub/ http://www.acadpubl.eu/hub/ Job satisfaction and Quality of Work life of Employees in Private sector banks
More informationCREATING CONSTRUCTIVE WORK ENVIRONMENT TO IMPROVE QUALITY OF WORK LIFE OF COIMBATORE-BASED IT PROFESSIONALS
CREATING CONSTRUCTIVE WORK ENVIRONMENT TO IMPROVE QUALITY OF WORK LIFE OF COIMBATORE-BASED IT PROFESSIONALS K.Gunasundari 1 and M.Muthumani 2 1 Assistant Professor, Karpagam Institute of Technology, Tamilnadu
More informationInternational Journal of Multidisciplinary Research and Modern Education (IJMRME) ISSN (Online): (www.rdmodernresearch.
A STUDY ON CUSTOMER SATISFACTION TOWARDS SERVICE PROVIDED BY STATE BANK OF INDIA - WITH SPECIAL REFERENCE TO ERODE DISTRICT K. R. Sakthi Devi* & Dr. R. Eswaran** * Assistant Professor, PG & Research Department
More informationA STUDY ON QUALITY OF WORK LIFE AMONG THE EMPLOYEES OF DALMIA CEMENT INDUSTRY
A STUDY ON QUALITY OF WORK LIFE AMONG THE EMPLOYEES OF DALMIA CEMENT INDUSTRY Dr. A. Velaganni Joseph 1 S.Jainab Bee 2 Abstract This descriptive study is an attempt to know about the quality of work life
More informationSUMMARY, FINDINGS, CONCLUSION AND SUGGESTIONS
251 CHAPTER 6 SUMMARY, FINDINGS, CONCLUSION AND SUGGESTIONS 6.1 Research Summary This chapter describes the research summary, findings and conclusion drawn based on statistical analysis. Based on the results,
More informationJob Satisfaction in Banking Sector: A Comparative Study of Public and Private Sector Banks in Amritsar City
EUROPEAN ACADEMIC RESEARCH Vol. IV, Issue 2/ May 2016 ISSN 2286-4822 www.euacademic.org Impact Factor: 3.4546 (UIF) DRJI Value: 5.9 (B+) Job Satisfaction in Banking Sector: A Comparative Study of Public
More informationASSESSING JOB SATISFACTION LEVEL OF EMPLOYEES IN A TERTIARY CARE HOSPITAL -A TOOL FOR TALENT RETENTION
494 ABSTRACT ASSESSING JOB SATISFACTION LEVEL OF EMPLOYEES IN A TERTIARY CARE HOSPITAL -A TOOL FOR TALENT RETENTION MS. SYEDA AMTUL YAFE* *Head & Associate Professor, Department of Hospital Management,
More informationIJMDRR E- ISSN Research Paper ISSN EMPLOYEE JOB SATISFACTION IN A PUBLIC SECTOR BANK- A CASE STUDY OF ANDHRA BANK, TIRUPATI
EMPLOYEE JOB SATISFACTION IN A PUBLIC SECTOR BANK- A CASE STUDY OF ANDHRA BANK, TIRUPATI Mr.G S Prasad * Prof. B. Amarnath** Prof. V K Ravindra Kumar*** *Research Scholar, SV University, Tirupati,India.
More informationA study on problems faced by bank employees related to bank automation in Malwa region of Punjab
A study on problems faced by bank employees related to bank Malwa region of Punjab Kamalpreet Singh & Rajinder Kumar Kapil Research Scholar, Guru Kashi University, Talwandi Sabo Professor, Guru Kashi University,
More informationImpact Of Hrm Practices On Employee Satisfaction In Public Sector Commercial Banks In Chennai
International Journal of Management Academy (2013), 1 (2): 91-95 Received: October 2013 Accepted: November 2013 Copyright 2013 by IJOMA Impact Of Hrm Practices On Employee Satisfaction In Public Sector
More informationA STUDY ON THE EFFECTIVENESS OF EMPLOYEE MOTIVATION WITH REFERENCE TO GABRIEL INDIA LIMITED
A STUDY ON THE EFFECTIVENESS OF EMPLOYEE MOTIVATION WITH REFERENCE TO GABRIEL INDIA LIMITED A.Sahana 1, Mahalakshmi 2 1 (Assistant Professor, Department of MBA, The Oxford College of Engineering, Bengaluru,
More informationWORK LIFE BALANCE OF COLLEGE TEACHERS IN MALAPPURAM CITY, KERALA STATE - A DESCRIPTIVE STUDY
WORK LIFE BALANCE OF COLLEGE TEACHERS IN MALAPPURAM CITY, KERALA STATE - A DESCRIPTIVE STUDY Mrs. SHAKKEELA CHOLASSERI, Mr. R.SENTHILKUMAR M.Phil scholar in commerce Assistant professor Sree Narayana Guru
More informationThe Impact of Designation, Experience and age on Existing and Expected Quality of work Life: A Case Study of Sugar Mills in Bangladesh
Daffodil International University Institutional Repository DIU Journal of Business and Economics Volume 2,No 1,January 2007 2007-01-01 The Impact of Designation, Experience and age on Existing and Expected
More informationSSRG International Journal of Economics and Management Studies (SSRG-IJEMS) volume4 issue4 April 2017
Job Satisfaction among HDFC Bank Employees: - A Case Study of Srinagar City Dr Ajaz Ahmad Mir Assistant Professor Department of Commerce Islamai College Srinagar (J & K) 190002 Abstract In this highly
More informationInternational Journal of Advance Engineering and Research Development
Scientific Journal of Impact Factor (SJIF): 5.71 International Journal of Advance Engineering and Research Development Volume 5, Issue 03, March -2018 e-issn (O): 2348-4470 p-issn (P): 2348-6406 An Exploratory
More informationFACTORS INFLUENCING CAREER DEVELOPMENT OF WOMEN EMPLOYEES IN IT INDUSTRY AN EMPIRICAL STUDY
International Journal of Advanced Research in ISSN: 2278-626 Management and Social Sciences Impact Factor: 6.94 FACTORS INFLUENCING CAREER DEVELOPMENT OF WOMEN EMPLOYEES IN IT INDUSTRY AN EMPIRICAL STUDY
More informationA Study on The Co-Relation Between Job Satisfaction And Empowerment, Involvement, Loyalty of B-School Teachers In The City of Mumbai
IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668 PP 01-05 www.iosrjournals.org A Study on The Co-Relation Between Job Satisfaction And Empowerment, Involvement, Loyalty
More informationJOURNAL OF INTERNATIONAL ACADEMIC RESEARCH FOR MULTIDISCIPLINARY Impact Factor 2.417, ISSN: , Volume 3, Issue 9, October 2015
PERFORMANCE MANAGEMENT OF LIBRARY PROFESSIONALS IN MEDICAL COLLEGE LIBRARIES IN DAKSHINA KANNADA DISTRICT- A STUDY PUSHPALATHA. K* T.Y. MALLAIAH** SHILPA KUMARI JAI*** *Assistant Librarian, Mangalore University
More informationA COMPARATIVE STUDY OF JOB SATISFACTION OF EMPLOYEES IN PUBLIC & PRIVATE SECTOR BANKS - WITH REFERENCE TO THANE REGION
A COMPARATIVE STUDY OF JOB SATISFACTION OF EMPLOYEES IN PUBLIC & PRIVATE SECTOR BANKS - WITH REFERENCE TO THANE REGION By Aarti Varma. P A. E. Kalsekar Degree College Mumbra Email ID: sejalshok@yahoo.com
More informationJob Satisfaction of Private Sector Bank Employees (A Study of Udaipur and Rajsamand Districts ICICI Bank)
Management Job Satisfaction of Private Sector Bank (A Study of Udaipur and Rajsamand Districts ICICI Bank) Keywords Sangeeta malpani Research scholar CCMS Udaipur, HOD (Banking) B.N.Girls College Kankroli,
More informationA Study on the Human Resource Development Climate in the Select Software Companies in Bengaluru City
Volume 117 No. 7 2017, 317-330 ISSN: 1311-8080 (printed version); ISSN: 1314-3395 (on-line version) url: http://www.ijpam.eu ijpam.eu A Study on the Human Resource Development Climate in the Select Software
More informationA Study in a Steel Organisation on Employees Absenteeism
A Study in a Steel Organisation on Employees Absenteeism M.Prabhu BSMED, Bharathiar University, Coimbatore-641046, India. prabhu.vjm88@gmail.com Abstract This study aims to identify factors that result
More informationEMPLOYEE RETENTION STRATEGIES IN THE BPO SECTOR- - A STUDY ON KENTECH SOLUTIONS
International Journal of Human Resource & Industrial Research (IJHRIR) ISSN: 2349 3593 (Online), ISSN: 2349 4816 (Print) Email: editor@arseam.com Instructions for authors and subscription information:
More informationA STUDY ON EMPLOYEE S COMPETENCY MAPPING IN BHEL RANIPET CHENNAI
Primax International Journal of Commerce and Management Research Online ISSN: 2321-3612 A STUDY ON EMPLOYEE S COMPETENCY MAPPING IN BHEL RANIPET CHENNAI A.Premavasumati 1 Abstract Today organizations are
More informationA STUDY ON CUSTOMER SATISFACTION OF BSNL LANDLINE WITH SPECIAL REFERENCE TO COIMBATORE CITY
A STUDY ON CUSTOMER SATISFACTION OF BSNL LANDLINE WITH SPECIAL REFERENCE TO COIMBATORE CITY Susan Saji Kavumkal M.phil Research Scholar [COMMERCE] MS University. Received: May 18, 2018 Accepted: June 27,
More informationSt. Joseph's Journal of Humanities and Science ISSN:
16 L. Santhana Raj / St. Joseph s Journal of Humanities and Science (Volume 4 Issue 1 January 2017) 16-20 St. Joseph s Journal of Humanities and Science (Volume 4 Issue 1 January 2017) 16-20 St. Joseph's
More informationAN ANALYSIS OF MOTIVATION AMONG GOVERNMENT EMPLOYEES WORKING IN VARIOUS DEPARTMENTS WITH SPECIAL REFERENCE TO PATHANAMTHITTA DISTRICT, KERALA
AN ANALYSIS OF MOTIVATION AMONG GOVERNMENT EMPLOYEES WORKING IN VARIOUS DEPARTMENTS WITH SPECIAL REFERENCE TO PATHANAMTHITTA DISTRICT, KERALA Mrs. K. S. DEEPA Assistant Professor, Institute of Management
More informationCHAPTER 2 THEORETICAL FRAMEWORK
CHAPTER 2 THEORETICAL FRAMEWORK 2.1 Risk Allowance In the everyday work life employees often received what is called a total compensation package. Total compensation package is usually classified into
More informationCHAPTER - 7. Findings, Suggestions and Conclusion
194 CHAPTER - 7 Findings, Suggestions and Conclusion 195 CHAPTER 7 Chapter 7. Findings, Suggestions and Conclusion S.No. Name of Sub-title Page No. 7.1 Findings of the Study 199 7.2 Comparison between
More informationFactors Affecting Job Satisfaction of College Lecturers in Ludhiana-An Empirical Study
Factors Affecting Job Satisfaction of College Lecturers in Ludhiana-An Empirical Study 1 Jaspreet Kaur, 2 Shivani Miglani, 3 Rajesh Kumar 1 Assistant Professor, K.L.S.D College, Subhash Nagar, Ludhiana
More informationA STUDY ON EMPLOYEE SATISFACTION AND PERFORMANCE AT CEMENT INDUSTRIES IN RAYALASEEMA REGION
A STUDY ON EMPLOYEE SATISFACTION AND PERFORMANCE AT CEMENT INDUSTRIES IN RAYALASEEMA REGION RAMA KUMARI.M Research Scholar, Department of Management Sciences, JNTUA, Ananthapuramu, A.P, India. Dr.D.PRADEEP
More informationEmployee Motivation- A Study With Reference to JSW Steel Limited, Salem Works, Salem
IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 20, Issue 2. Ver. X (February. 2018), PP 41-46 www.iosrjournals.org Employee Motivation- A Study With Reference
More informationANNEXURE-I QUESTIONNAIRE FOR EMPLOYEES PERCEPTIONS ON HRM PRACTICES IN SUGAR INDUSTRIAL UNITS
ANNEXURE-I QUESTIONNAIRE FOR EMPLOYEES PERCEPTIONS ON HRM PRACTICES IN SUGAR INDUSTRIAL UNITS Section-1: 1. What is your name?(optional) 2. What is your designation? 3. What is your age? Under 21 21-30
More informationInternational Journal of Innovative Research in Management Studies (IJIRMS) ISSN (Online): Volume 1 Issue 4 May 2016
A STUDY ON THE CUSTOMER OPINION ABOUT BANKING SERVICES WITH SPECIAL REFERENCE TO SBI, MAIN BRANCH, TRICHY J.Keerthana* *II Year MBA Student, School of Management, SASTRA University, Thanjavur, South India
More informationISSN: (Online) Volume 2, Issue 6, June 2014 International Journal of Advance Research in Computer Science and Management Studies
ISSN: 2321-7782 (Online) Volume 2, Issue 6, June 2014 International Journal of Advance Research in Computer Science and Management Studies Research Article / Survey Paper / Case Study Available online
More informationEMPLOYEE ATTRITION ISSUES AND RETENTION CHALLENGES: AN EMPIRICAL ANALYSIS OF AN ITES BPO COMPANY IN MANGALORE CITY
International Journal of Human Resource & Industrial Research (IJHRIR) ISSN: 2349 3593 (Online), ISSN: 2349 4816 (Print) Email: editor@arseam.com Instructions for authors and subscription information:
More informationCHAPTER 6. FINDINGS, SUGGESTIONS CONCLUSIONS AND RECOMMENDATIONS
CHAPTER 6. FINDINGS, SUGGESTIONS CONCLUSIONS AND RECOMMENDATIONS 6.1. Introduction 6.2. Findings 6.3. Suggestions and Recommendations 6.4. Original contribution at doctoral level 6.5. Dimensions for further
More informationANALYTICAL STUDY ON EM PLOYEES MOTIVATION IN SOUTHERN RAILWAY, GOLDEN ROCK, TIRUCHIRAPPALLI, TAMIL NADU
International Journal of Research in Social Sciences Vol. 8 Issue 10, October 2018, ISSN: 2249-2496 Impact Factor: 7.081 Journal Homepage: Double-Blind Peer Reviewed Refereed Open Access International
More informationA STUDY ON EMPLOYEE ENGAGEMENT THROUGH JOB SATISFACTION AT THE WORK PLACE IN SELECTED COMPANIES
Journal of Human Resource Management and Development (JHRMD) ISSN (P): 2277-4742; ISSN (E): Applied Vol. 6, Issue 1, June 2016, 39-52 TJPRC Pvt. Ltd. A STUDY ON EMPLOYEE ENGAGEMENT THROUGH JOB SATISFACTION
More informationJOB ANALYSIS AND JOB DESIGN
Human Resources UNIT 2 JOB ANALYSIS AND JOB DESIGN Structure 2.0 Objectives 2.1 Introduction 2.2 Job Analysis 2.2.1 Significance of Job Analysis 2.2.2 Components of Job Analysis 2.3 Methods of Job Analysis
More informationThe influence of core banking system in Punjab national bank: A study of customers feed back in Mysuru City
International Journal of Commerce and Management Research ISSN: 2455-1627, Impact Factor: RJIF 5.22 www.managejournal.com Volume 3; Issue 5; May 2017; Page No. 63-67 The influence of core banking system
More informationQUALITY OF WORK LIFE: A STUDY OF JAMMU UNIVERSITY TEACHERS
QUALITY OF WORK LIFE: A STUDY OF JAMMU UNIVERSITY TEACHERS Taranjit Rao*, R.S. Arora**, A. K. Vashisht*** *Assistant Professor, Commerce, SGGS College, Chandigarh, India. **Department of Commerce, Punjab
More informationAn Analysis of Job Satisfaction in CE Infosystems Pvt Ltd
Global Journal of Finance and Management. ISSN 0975-6477 Volume 6, Number 7 (2014), pp. 691-696 Research India Publications http://www.ripublication.com An Analysis of Job Satisfaction in CE Infosystems
More informationManaging employees work related stress through employee empowerment
2016; 2(3): 473-477 ISSN Print: 2394-7500 ISSN Online: 2394-5869 Impact Factor: 5.2 IJAR 2016; 2(3): 473-477 www.allresearchjournal.com Received: 21-01-2016 Accepted: 23-02-2016 Dr. M Dhanabhakyam Department
More informationA STUDY ON QUALITY OF WORK LIFE AMONG WORKERS WITH SPECIAL REFERENCE TO TEXTILE INDUSTRY IN TIRUPUR DISTRICT A TEXTILE HUB
265 A STUDY ON QUALITY OF WORK LIFE AMONG WORKERS WITH SPECIAL REFERENCE TO TEXTILE INDUSTRY IN TIRUPUR DISTRICT A TEXTILE HUB ABSTRACT INDUMATHY.R.*; KAMALRAJ.S.** *Assistant Professor, PPG Business School,
More informationA STUDY ON THE CUSTOMER SATISFACTION IN THE ORGANIZED RETAIL OUTLETS. Sameera.P 1 ABSTRACT
www. epratrust.com Impact Factor : 0.998 January 2015 Vol - 3 Issue- 1 p- ISSN : 2349-0187 e-issn : 2347-9671 A STUDY ON THE CUSTOMER SATISFACTION IN THE ORGANIZED RETAIL OUTLETS Sameera.P 1 1 Research
More informationCHAPTER 4: RESEARCH METHODOLOGY
CHAPTER 4: RESEARCH METHODOLOGY 4.1 Research Methodology Search for knowledge through objective and systematic method of finding solution to a problem is Research. Research comprises defining and redefining
More informationINTERNATIONAL JOURNAL OF MANAGEMENT (IJM)
INTERNATIONAL JOURNAL OF MANAGEMENT (IJM) International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976 ISSN 0976 6367(Print) ISSN 0976 6375(Online) Volume 3, Issue 2, May- August (2012),
More information[Rajeswari, 4(9) September, 2017] ISSN: IMPACT FACTOR
A STUDY ONCUSTOMER SATISFACTION TOWARDS RELIANCE JIO, RANIPET Mrs. P. Rajeswari *1 & S. Hepsibah 2 *1 M.B.A., M.Phil, Assistant Professor, DKM College for Women, Vellore. 2 M.Phil Scholar, Management studies,
More informationImpact of Demographics on Organizational Support and Employees Motivation
Impact of Demographics on Organizational Support and Employees Motivation Muhammad Zeb Khan, Muhammad Siddique, Abstract Social Exchange theorists have argued that human beings exchange monetary and non
More informationAN EVALUATION OF SERVICE QUALITY AND CUSTOMER S SATISFACTION OF GENERAL INSURANCE COMPANIES IN SURAT CITY: A STUDY BASED ON SERVQUAL GAP MODEL
Inspira-Journal of Commerce, Economics & Computer Science (JCECS) 121 ISSN : 2395-7069 General Impact Factor : 2.0546, Volume 03, No. 04, Oct.-Dec., 2017, pp. 121-125 AN EVALUATION OF SERVICE QUALITY AND
More informationStudy on Motivational Factors of Civil Construction Site Employees
International Conference on Business, Economics, Management and Behavioral Sciences (ICBEMBS'0) Jan. 7-8, 0 Dubai Study on Motivational Factors of Civil Construction Site Employees Prakash Rao B., Jaya
More information1: NATURE CONCEPTS AND FUNCTIONS OF HRM
Subject Paper No and Title 9: HUMAN RESOURCE MANAGEMENT Module No and Title Module Tag 1: NATURE CONCEPTS AND FUNCTIONS OF HRM COM_P9_M1 TABLE OF CONTENTS 1. Learning Outcomes 2. Introduction Human Resource
More informationA STUDY ON WORK LIFE BALANCE AMONG BANKING EMPLOYEES IN SHIVAMOGGA
A STUDY ON WORK LIFE BALANCE AMONG BANKING EMPLOYEES IN SHIVAMOGGA SUBHADRA P.S 1 Dr KADAKOL A.M 2 1 Asst. Professor, Dept of Management Studies, JNN College of Engineering, Shimoga, Karnataka. 2 Associate
More informationDEMOGRAPHIC FACTORS AND JOB SATISFACTION OF EMPLOYEES IN LIFE INSURANCE CORPORATION OF INDIA (LIC) - VELLORE DIVISION
56 DEMOGRAPHIC FACTORS AND JOB SATISFACTION OF EMPLOYEES IN LIFE INSURANCE CORPORATION OF INDIA (LIC) - VELLORE DIVISION ABSTRACT DR. K. SUNDAR*; P. ASHOK KUMAR** *Associate Professor, Commerce Wing, DDE,
More informationCOMMONWEALTH JOURNAL OF COMMERCE & MANAGEMENT RESEARCH CUSTOMER EXPECTATION AND PERCEPTION IN TELECOMMUNICATION SECTOR: AN EMPIRICAL STUDY OF UDAIPUR
CUSTOMER EXPECTATION AND PERCEPTION IN TELECOMMUNICATION SECTOR: AN EMPIRICAL STUDY OF UDAIPUR Suteekshn Singh Ranawat Research Scholar,Department of Business Administration, MLSU, Udaipur ABSTRACT Customer
More informationISSN: (Online) Volume 3, Issue 4, April 2015 International Journal of Advance Research in Computer Science and Management Studies
ISSN: 2321-7782 (Online) Volume 3, Issue 4, April 2015 International Journal of Advance Research in Computer Science and Management Studies Research Article / Survey Paper / Case Study Available online
More informationFACTORS MOTIVATING EXECUTIVES OF TEXTILE MILLS IN KARUR
FACTORS MOTIVATING EXECUTIVES OF TEXTILE MILLS IN KARUR Dr.S.Ramamoorthy Associate Professor and Head, Department of Economics, NMS S Vellaichamy Nadar College, Madurai Introduction The globalization of
More informationIJMIE Volume 2, Issue 7 ISSN:
A STUDY ON JOB SATISFACTION IN ITI LIMITED, BANGALORE R. Karthik* S. Saratha* M. Sowmiya* ABSTRACT The primary objective of this study is to ascertain the levels of job satisfaction experienced amongst
More informationRelationship Between Employee Motivation And Performance Of The Employees Working In Retail Sector In Jaipur Dr. Neha Sharma, Ms.
Relationship Between Employee Motivation And Performance Of The Employees Working In Retail Sector In Jaipur Dr. Neha Sharma, Ms. Avni Sharma Dr. Neha Sharma, Assistant Professor, Department of Commerce,
More informationA STUDY ON EMPLOYEE ABSENTEEISM IN SUNDARAM BRAKE LININGS LTD., CHENNAI.
A STUDY ON EMPLOYEE ABSENTEEISM IN SUNDARAM BRAKE LININGS LTD., CHENNAI. M.S.Vijaya Rao Dr. S.Sheela Rani Abstract Modern industry with its high degree of specialization and interdependence of operations,
More informationR. Swathi Ram 2 Research Scholar, Department of Business Administration, PSGR Krishnammal College for Women s Coimbatore, Tamil Nadu India
ISSN: 2321-7782 (Online) Impact Factor: 6.047 Volume 4, Issue 9, September 2016 International Journal of Advance Research in Computer Science and Management Studies Research Article / Survey Paper / Case
More informationRESEARCH METHODOLOGY
Chapter: - IV RESEARCH METHODOLOGY Chapter No: - IV RESEARCH METHODOLOGY 4.1: Research Methodology: The researcher has studied the innovative HR practices adopted by automobile sector with special reference
More informationA study on customer satisfaction of a selected branded two wheelers in south Coimbatore
Volume :2, Issue :4, 260-264 April 2015 www.allsubjectjournal.com e-issn: 2349-4182 p-issn: 2349-5979 Impact Factor: 3.762 D.Vijayalakshmi M.Com, M.Phil. Mba, Pgdca Ph.D, Assisstant Professor Department
More informationRESEARCH SUMMARY, CONCLUSION AND SUGGESTIONS
244 CHAPTER 5 RESEARCH SUMMARY, CONCLUSION AND 5.1 Introduction SUGGESTIONS This chapter describes the research summary, findings and conclusion drawn based on statistical analysis. Based on the results,
More informationV. S. Palaniammal 1, Arivuselvee. V. J 2 1 Assistant professor, 2 M.Phil Research scholar, D.K.M College for Women, Vellore
A Study on Motivational Factors Affecting Employee s Work Performance at Greaves Cotton Limited, Ranipet, Tamil Nadu V. S. Palaniammal 1, Arivuselvee. V. J 2 1 Assistant professor, 2 M.Phil Research scholar,
More informationAsian Research Consortium
Asian Research Consortium International Journal of Research in Organizational Behavior and Human Resource Management, Vol. 1, No. 3, 2013, pp. 107-115. ISSN 2320-8724 International Journal of Research
More informationMotivation and its Impact on Work Behavior of the Employees of the IT Industry in Bangalore
60 Journal of Strategic Human Resource Management Volume 1 Issue 1 January 2012 Motivation and its Impact on Work Behavior of the Employees of the IT Industry in Bangalore Avin Thaliath *, Rejoice Thomas
More informationMotivation of library personnel in the Engineering College Libraries in Bhubaneswar, Orissa (India)
Bulu Maharana* Solma Murmu** Sabitri Majhi*** Indian Journal of Library and Information Science 5 Motivation of library personnel in the Engineering College Libraries in Bhubaneswar, Orissa (India) ABSTRACT
More informationA STUDY ON ORGANIZATIONAL CULTURE IN KOTHARI SUGAR & CHEMICAL
International Journal of Human Resource Management and Research (IJHRMR) ISSN(P): 2249-6874; ISSN(E): 2249-7986 Special Edition, Jan 2015, 25-30 TJPRC Pvt. Ltd. A STUDY ON ORGANIZATIONAL CULTURE IN KOTHARI
More informationAn Empirical Study on Organizational Climate in Neycer India Limited, Vadalur
International Journal of Trend in Scientific Research and Development (IJTSRD) International Open Access Journal ISSN No: 2456-6470 www.ijtsrd.com Volume - 2 Issue 2 An Empirical Study on Organizational
More informationVolume 6, Issue 12, December 2018 International Journal of Advance Research in Computer Science and Management Studies
ISSN: 2321-7782 (Online) e-isjn: A4372-3114 Impact Factor: 7.327 Volume 6, Issue 12, December 2018 International Journal of Advance Research in Computer Science and Management Studies Research Article
More informationA STUDY ON RECRUITMENT AND PLACEMENT IN BHEL
A STUDY ON RECRUITMENT AND PLACEMENT IN BHEL Dr. S. Poongavanam, Assistant Professor, AMET Business School, AMET University, Chennai, India ABSTRACT Recruitment is a core function in Human Resource Management.
More informationPresented By- Md. Mizanur Rahman Roll No: GPP-03 DU Registration: 213,
Presented By- Md. Mizanur Rahman Roll No: GPP-03 DU Registration: 213, 2010-2011 Acknowledgement I like to express my gratitude to honorable faculty Dr. Muhammad G. Sarwar and Dr. Chowdhury Saleh Ahmed
More informationCoimbatore, Tamilnadu
A STUDY ON EFFECTIVENESS OF HR AUDIT WITH REFERENCE TO IT COMPANIES IN COIMBATORE M. Sangeetha* & R. Muruugalakshmi** * Assistant Professor, VLB Janakiammal College of Arts and Science, Coimbatore, Tamilnadu
More informationThe Impact of Human Resource Management Functions in Achieving Competitive Advantage Applied Study in Jordan Islamic Bank
The Impact of Human Resource Management Functions in Achieving Competitive Advantage Applied Study in Jordan Islamic Bank Kafa Hmoud Al-Nawaiseh Department of Financial and Administrative Sciences, Al-Balqa
More informationFactors affecting organizational commitment of employee s of Lao development bank
Open Access Journal of Business Economics Research Article Open Access Factors affecting organizational of employee s of Lao development bank Abstract This study was conducted in Vientiane Capital, Lao
More informationThe Relationship between Reward System and of the Job Satisfaction: An Empirical Study among Nurses in Jaffna Teaching Hospital
The Relationship between Reward System and of the Job Satisfaction: An Empirical Study among Nurses in Jaffna Teaching Hospital Introduction 5th Annual International Research Conference- 2016 Jasintha.
More informationCAUSES AND PROPOSED SOLUTIONS OF EMPLOYEE TURNOVER WITH SPECIAL REFERENCE TO PRIVATE SCHOOLS IN DISTRICT HOSHIAPUR (PUNJAB): AN EMPIRICAL STUDY
CAUSES AND PROPOSED SOLUTIONS OF EMPLOYEE TURNOVER WITH SPECIAL REFERENCE TO PRIVATE SCHOOLS IN DISTRICT HOSHIAPUR (PUNJAB): AN EMPIRICAL STUDY Abstract Lalita Kumari (JRF), Guru Nanak Dev University The
More informationLibrarianship and Gender Discrimination: A Study of Indian Scenario
Librarianship and Gender Discrimination: A Study of Indian Scenario Mr. S. Vijayakumar Assistant Librarian Presidency University Bangalore Email: vijaykumars@presidencyuniversity.in Dr. K. N. Sheshadri
More information