LOCAL CONDITIONS ex ITALY FROM 01/01/2018

Transcription

1 LOCAL CONDITIONS ex ITALY FROM 01/01/2018 The present apply to all sales of air cargo transportation departing from Italy, including services incidental thereto, by or on behalf of Air France Cargo and/or KLM Cargo (collectively referred to as Carriers ). These specify the booking conditions and operational specificities which apply to the above-mentioned sales. It is reminded that transportation is governed by the Carriers General Conditions of Carriage which are available at any Carriers local Customer Service office or at may be modified at any time. We advise you to check regularly for updates in particular before any new booking. All bookings for air cargo transportation are subject to the Local Conditions effective at the time of booking and imply their full and entire acceptance by the shipper or its representing agent (hereinafter referred to as Customer ). 1. RATES - All in Rates : All-inclusive transportation rates based on the booking information, excluding ancillary services and any applicable taxes, levies, fees and other charges. Rates may be adjusted in the event of any change of the booking details. - All in Rates are based on volume ratio 1:6 - All rates and other charges are applicable according to the date of issue of the Air Waybill. - It is compulsory to indicate on the AWB green copy the spot/ad hoc reference number given when booking. Eventual CCA requests will not be accepted if the spot/ad hoc reference number is missing on the AWB green copy. - AWB origin is leading for which other charges are applied. Please check next to Italy other charges mentioned in this document, also the Dutch- and French other charges published with a complete overview on: - Variation HUM (Ashes and Coffin) will follow Variation Safe1 pricing. In case destination pricing is not available please contact our Customer Service for a tailor-made solution. 2. BOOKING CONDITIONS - All shipments must be booked in advance according to the conditions below unless otherwise agreed and confirmed in writing by the Carriers. - Carriers may refuse to carry a shipment if no prior booking has been made or if information provided at booking is not in accordance with the shipment tendered to Carriers. - All in Rates and capacity quotations are based on information provided at the time of booking and may be adjusted in case of any change made by the Customer. In such event, additional fees and specific conditions (which can be consulted with the Carriers) may apply. - Customers must update bookings via Customer Service as soon as underlying shipment details are modified, in particular regarding the weight, volume or commodity type. - Bookings should be made either online, by , telephone or fax using the contact details shown below and indicate the air waybill number, the exact weight, volume and product type as well as, if applicable, any specific agreement reference: Customer Service and booking platform contacts E-booking via mycargo CPS/EDI (Air France Cargo/KLM Cargo only) MIL address customerservice.lin@afklmpcargo.com Fax number Telephone number ext.1 BLQ address customerservice.flr@afklmpcargo.com Telephone number FLR address customerservice.flr@afklmpcargo.com Fax number Telephone number VCE address customerservice.lin@afklmpcargo.com Telephone number ext.1 - Ex Europe shipments are accepted on a prepaid basis only. For shipments ex other countries, contact Carriers Customer Service for any useful information on possible collect shipments and applicable collect charges. - Depending on commodity/product, additional specific requirements/limitations might be applicable. Please check with our local Customer Service office. - Depending on the destination, type and size of the cargo, contractual conditions (e.g. Part Charter Agreement) and specific limitations may apply. Any related information can be obtained from Carriers local Customer Service office 1

2 3. ACCEPTANCE POLICY Shipments must be tendered to the Carriers "READY FOR CARRIAGE", in accordance with IATA resolutions and by the latest acceptance time (referred to as LAT ) shown below. Specific guidelines may apply per product which may be consulted at Carriers local Customer Service offices. The Malpensa Custom Authority will not accept any shipments with custom status T1. ORIGIN AIRLINE PRODUCT DAY MILAN SWK DIMENSION & VARIATION D1-D5 D6 FLIGHTS to CDG and AMS TRUCKS to CDG and AMS 18H00 Loose&BUP 21H00 Loose&BUP 09H00 Loose&BUP SHUTTLE to MILAN SWK/MXP VARIATION DGR D1-D5 18H00 ALL PRODUCTS D1 21H00 MILAN MXP ROME FCO D2-D5 22H30 DIMENSION EQUATION EQUATION HEAVY VARIATION VARIATION DGR VARIATION SAFE 1 VALUABLES VARIATION LIVE All the products (excluding DIM) on board of the first flight of the day DIMENSION All other products EQUATION EQUATION HEAVY D1-D7 D1-D7 D1-D7 D1-D5 D1-D6 D1-D4 D5 D1-D4 D5 D1-D6 D1-D6 120 minutes before flight STD** 180 minutes before flight STD** 90 minutes before D6: accepted before 13H min before within 21H00 of the previous day 5 hours before 5 hours before 120 minutes before flight STD** 180 minutes before flight STD** 8 hours before truck STD** 8 hours before truck STD** 8 hours before truck STD** 8 hours before truck STD** 19H00 19H00 2

3 ORIGIN AIRLINE PRODUCT DAY FLIGHTS to CDG and AMS TRUCKS to CDG and AMS SHUTTLE to MILAN SWK/MXP BLQ APT BQY EQUATION D1-D6 All products (VAR. DGR included) D1-D5 120 minutes before flight STD** 18:00 (Loose & BUP) FLR All products (VAR. DGR included) D1-D4 D5 D5 18:00 (Loose & BUP) 20:00 (Loose & BUP) for Sunday flights from 12:00 to 12:00 to 19:00 22:00 (Loose & BUP) for Sunday flights from 19:00 D6 08:30 VARIATION DGR D1-D5 18H00 AF DIMENSION D1 16H00 (Loose) 16H00 (BUP) VCE All other products (VAR. DGR only 2.2 and 9 classes accepted) VRN All products TRN All products D2-D5 D6 D1 D2-D5 D6 4 hours before 4 hours before D1 D2-D5 D1-D5 4 hours before 19:00 LOOSE 19:30 BUP 19:00 LOOSE 19:30 BUP 14:00 LOOSE 14:00 BUP 16H00 (Loose) 16H00 (BUP) 19:00 19:00 LOOSE (Loose) 19:30 BUP 19:30 (BUP) 14:00 LOOSE 14:00 BUP 17H00 (Loose) 17H30 (BUP) 21H30 LOOSE 22H00 BUP 19H00 (Loose) - 20H00 (BUP) 21H30 (Loose) 22H00 (BUP) 3

4 ORIGIN AIRLINE PRODUCT DAY FLIGHTS to CDG and AMS TRUCKS to CDG and AMS SHUTTLE to MILAN SWK/MXP GOA AF DIMENSION EQUATION HEAVY COHESION EQUATION o/b flight AF 1517 D1-D5 15H30 D1-D5 10H00 15H30 GOA VARIATION DGR (only trucks) (Radioactive and Explosive Not accepted) D1-D5 15H30 ORIGIN AIRLINE PRODUCT DAY SHUTTLE to BQY AOI ALL PRODUCTS D2, D4 18h00 ORIGIN AIRLINE PRODUCT DAY SHUTTLE to FCO AOI ALL PRODUCTS D5 21H00 Above times are referred to as LAT (Latest Acceptance Time) * LAT: Latest Acceptance Time ** STD: Scheduled Time of Departure 4. NO SHOW, CANCELLATION AND BOOKING DISCREPANCY FEES To improve and maximize operational performance, Customers are required to tender shipments in accordance with the booking and to keep the Carrier informed at all times of the latest relevant booking information. The following fees will apply in case of major changes to the latest available booking: No show fee* (For shipments that are not delivered before the LAT) 35% of the total All-in Rate according to booking or 0,25 euro per kilo of the shipment weight whichever is higher * For deliveries after the LAT, Carriers will do their utmost to restore original forwarding plan. Additional costs incurred will be invoiced to the Customer at cost. Any missed connections due to the late tendering of a shipment will be subject to this no show fee. Bookings above 2 tons or 10 m3 and under 10 tons or 60 m3 Cancellation fees* (For cancellations within 24 hours of the LAT) 15% of the total All-in Rate according to booking or 0,15 euro per kilo of the shipment weight whichever is higher Bookings of 10 tons or 60 m3 or more 25% of the total All-in Rate according to booking or 0,20 euro per kilo of the shipment weight whichever is higher *Booking updates within 24 hours before LAT, for shipments above 2 tons or 10 m3 and involving more than 25% decrease in chargeable weight will be subject to cancellation fees mentioned above for shipments above 2 tons or 10m3. 4

5 Booking discrepancy fees* (If significant discrepancy between chargeable weight at booking versus chargeable weight at acceptance) Low show for bookings above 2 tons or 17 m3 If more than 30 % reduction in chargeable weight as booked: 50% of the difference between the total All-in Rate quoted at the time of booking and the total All-in Rate calculated at acceptance of the shipment or 0.25 Euro per kilo of the shipment, whichever is higher. Shipment may be carried on another flight for flight optimization reasons at discretion of Carriers. Low show for bookings above 10 tons or 60 m3 or more If more than 20 % reduction in chargeable weight as booked: 50% of the difference between the total All-in Rate at the time of booking and the total All-in Rate calculated at acceptance of the shipment or 0.25 Euro per kilo, whichever is higher. Shipment may be carried on another flight for flight optimization reasons at discretion of Carriers. High show for bookings above 17 m3 If volume at acceptance is higher than booked, the All-in Rate of the shipment may be adjusted. Shipment may be carried on another flight due to capacity limitations. No ad-hoc fees will apply. Shipment booked as pre-build unit but delivered before 0.10 Euro per kilo. Shipment may be carried on another flight LAT as loose cargo due to handling limitations. (MO) In case of disputes concerning the above-mentioned fees recorded by Carriers, the burden of proof in supporting a potential error of calculation lies with the Customer. 5. DGR RESTRICTIONS TO USA: DGR CLASSES THAT CAN NOT BE TRUCKED IN USA TO MOST PLACES - CLASS 1 Explosive divisions CLASS 2 Gases division CLASS 4 Flammable solids division CLASS 5 Organic Peroxides division CLASS 6 Toxic Substances division 6.1 Packing Group I - CLASS 7 Radioactive Material 6. OTHER CHARGES The commodity type, handling and delivery of goods may give rise to other import/export charges which can be obtained from your local Customer Service office. As a courtesy, please see below an overview for all export charges details ex Italy - Other Charges from airport ob flights Other charges to be exposed in Due Carrier on the AWB applicable from airport only: o Airport tax VCE station: Eur / kg on gross weight (TX) o Airport tax FCO station: Eur / kg on gross weight with a minimum of 0.14 Eur per shipment (TX) o Airport tax MXP station: Eur / kg (TX) o Airport tax GOA station: 0.16 Eur / kg on gross weight up to 10KG per shipments from 10KG 0.05 Eur / kg per shipments, also for shipments via truck (TX) o Airport tax all other stations: 0,02 Eur / kg on gross weight with a minimum of 0.21 Eur (TX) o Computerized Customs clearance requests to Air France-KLM Cargo instead of direct request to Customs jurisdiction: Eur per shipment (CH) o Any taxes subject to the applicable tariff level from airport of Origin 5

6 - Other Charges for shipments ob trucks Other charges to be exposed in Due Carrier on the AWB applicable from trucking point: o Handling loose charges: Eur / kg on gross weight (FE) o Computerized Customs clearance requests to Air France-KLM Cargo instead of direct request to Customs jurisdiction: Eur per shipment (CH) 6.1 ADDITIONAL OTHER CHARGES (per Product) - Variation LIVE () o Charges for live animal shipments: Eur / AWB (LA) o In case a same day connection cannot be made and overnight stay is requested storage charges (per 24 hours or part thereof) apply: Eur / kennel (LA). For other Live Animals shipments, please contact our Customer Service. - Variation LIVE KLM ONLY o SPL related costs per LIVE operations: Eur / AWB (LE) - Variation DGR o DGR Normal (RA): charge for which a DGR declaration check is required 75 Eur per AWB Special Handling Codes: RBI, RBM, REX, RCX, RGX, RXB, RXC, RXD, RXE, RXG, RXS, RNG, RCL, RFG, RFL, RFS, RSC, RFW, ROX, ROP, RPB, RIS, RCM, RMD, RLM, RLI, RSB, RRY, RRW, RPG, DGD, CAO or Product labels: Variation DGR, Variation DGR CAO or Variation DGR PLUS o DGR Light (RA): charge for Dangerous goods for which no DGR declaration check is required Eur per AWB Special Handling Codes: ICE*, REQ, RDS, ELI, ELM, MAG, RRE. *Dry Ice is to be considered as DGR Light. - Variation FASHION Secured containers for hanging garments: Eur / AWB (UE) - Variation FRESH1 / PHARMA ACTIVE - PASSIVE (MV) AIR FRANCE Cargo and KLM Cargo specificity: Active and Passive solution s rental fee (see table here below) are included to Fresh1/Pharma Active-Passive ALL IN container cost. Still additional services may be separately charged as per below details. All Container order requests are accepted by Customer Service until 17hrs00 Container charges Envirotainer RKN T2 Envirotainer RAP T2 Envirotainer RKN E1 Envirotainer RAP E2 Opticooler RKN Opticooler RAP Tare weight container (kg) , ,140 Chargeable weight container (kg) 755 1, , ,700 Fixed lease amount 1,185 1,885 2,950 7,000 2,125 5,000 Additional lease amount per day , ,000 Batteries Damage waiver Dry Ice fee per kg Express fee Cancellation fee Change order

7 Container charges C-Safe RKN 7K VA-Q-tec EU VA-Q-tec US VA-Q-tec XL VA-Q-tec Twin Tare weight container (kg) Chargeable weight container (kg) Fixed lease amount 2,000 1,900 2,175 2,500 2,700 Additional lease amount per day Batteries Damage waiver Dry Ice fee per kg Express fee Cancellation fee Change order Express Order Fee per container, if order placed 3 calendar days or less prior to start of use - Cancellation fee per container, if placed max 3 working days prior to start of use - If container is cancelled within 3 days or less prior to start of use, full amount (including rental) is charged - * Change Order Fee per shipment, if an order changes 3 calendar days or less prior to planned start of use - Planned refill Dry ICE fee: minimum 10kg Eur *Specification of Change order fee : Changes to time of Container Release In the event of changes to time of Container Release, the following is applicable: If the day for time of Container Release is postponed the Change Order fee is applicable. If the time of Container Release is brought forward and if the change is made four (4) or more calendar days before the new time of Container Release the Change Order fee is applicable. If the change is made three (3) or fewer calendar days before the new time of Container Release, the Express Order fee is applicable. The new time of Container Release cannot deviate more than seven (7) calendar days from the currently valid time of Container Release. Changes to time of Container Release can be done two (2) times, a third change to the time Container Release is considered a cancellation. Changes / cancellations to the Order 4 calendar days before planned time of Container Release Other than defined above, four (4) or more calendar days prior to the planned time of Container Release are subject to a Change Order fee per order. Changes include: Increase / decrease in number of Containers ordered. Change in Container type is considered as increase / decrease in number of Containers ordered. Cancellation. Changes / cancellations to the order 3 calendar days before planned time of Container Release Other than defined above, three (3) or fewer calendar days before planned time of Container Release are subject to fees. The following rules apply: Increase in number of Containers is treated as an Express Order and is subject to an Express Order Fee per additional container. Decrease in number of Containers ordered is treated as a Cancellation and is subject to a Cancellation Fee per reduced Container. Change in the Container type is considered as increase / decrease in number of Containers ordered. Change of Return Airport is subject to a Change Order Fee per Order. Cancellation is subject to a Cancellation Fee per Container. In case of a Cancellation of an Express Order, only a Cancellation Fee shall apply. If cancellation is made after collecting container, the full lease (5 days) will be applied. 7

8 - Variation SAFE 1 - Air France Handling fee (Other charge code VA) - Applicable: export/transit/via Paris (CDG, ORY). AIR FRANCE Chargeable Weight per MAWB per MAWB 0-99 KG KG KG KG KLM Handling fee (Other charge code VA) applicable as per following chart: KLM all destinations* *except Africa, French Caribbean and Indian Ocean Chargeable Weight per MAWB EUR per MAWB EUR per MAWB 0-99 KG above or equal 100 KG Variation ART WITNESS KLM only o 172 Eur per shipment to be applied when ART shipment is from or transferred via our HUB SPL KL only and guided by the customer on this request - Variation WHEELS o Eur for each car to be palletized (KA) Eur per AWB (DGR normal: RA) 6.2 OTHER CHARGES AAMS The complete list of destinations requiring AAMS Compliance are available on this link: o o o In case of FHL2 transmission of HAWBs data: 2.65 Eur / FHL (HAWB) (CG) In case of Air France-KLM Cargo manual trasmission of HAWBs data: Eur / HAWB (CC) No charge in case of direct transmission of HAWBs data from third party filler. 6.3 UNSECURE CARGO CHARGES o For Unsecure cargo delivered you will be invoiced by AF-KL Cargo EUR 0.07 per actual kg with a minimum of EUR per AWB (SC) 6.4 CCA s CHARGES / DAMAGED, LOST ULD FEE o Charges for any amendment required on the AWB and consequent CCA issuing, (change of Shipper and/or Consignee / final destination, nature of goods and quantity, etc on MAWB and/or HAWB or request of goods re-weighing at final destination) : Eur/shipments (DH) 6.5 GHANA AVIATION SAFETY CHARGES 8

9 o An Aviation Safety Charge of USD 0.02 per actual Kg is to be applied for all Ghana inbound cargo on, as from December 1 st The total amount is to be converted in EUR based on weekly exchange rate and exposed in AWB (GT). 6.6 IMPORT TAX FOR SHIPMENTS TO NIGERIA & NDJ o Nigeria: 5 NGN / kg on gross weight. The total amount to be converted in EUR based on weekly exchange rate and exposed on MAWB coded as Other Charge (GT). o NDJ 0.15 Eur / kg on gross weight (GT). 6.7 SHIPMENTS TO CARACAS: HANDLING - SECURITY FEES and GOVERNMENT TAX o Handling and Security fees to Shipments to Caracas (CCS): 0.05 Eur/KG on chargeable weight to be exposed in AWB (MP). o 0.09 USD / KG on actual weight. The total amount to be converted in EUR based on weekly exchange rate and exposed in AWB. (GT) 6.8 PROOF OF DELIVERY (P.O.D.) In case of request, upon delivery, of the P.O.D. an amount of Eur will be charged at origin (DJ) 6.9 ARGENTINA CUSTOMS REGULATIONS All cargo with an Argentinian destination must report on all MAWBs or HAWBs (in case of consolidation) the following information: - CUIT number of the consignee must be clearly identified in "handling Information " segment on the MAWBs or HAWBs - HCC number (Harmonized Commodity Code - minimum of 6 numerical characters) or HS code must be clearly identified in the "nature and quantity goods" segment of the MAWBs or HAWBs For shipments with final destination Montevideo (MVD), SANTIAGO CHILE (SCL), QUITO (UIO), transiting through Buenos Aires, only the HCC or HS code is mandatory. At the same time a fee of Eur per shipments for non-compliance of above requirements will be applicable (CB) 6.10 T1 ISSUANCE EX ITALY o 50 Eur per shipment (CB) OPERATIONAL PROCEDURE TRANSBORDER FEE PORT GENTIL-POG VIA LIBREVILLE-LVB (GABON) 9

10 6.12 BLUE CROWN OTHER CHARGES APPLICABLE IN CASE OF TAILOR-MADE REQUESTED SERVICE (MT) Rate per shipment quoted on ad hoc basis by Customer Service. 7. INVOICING AND PAYMENT Invoices are issued on the basis of the booking information, the air waybill, its electronic equivalent and adjustments made at acceptance in the event of discrepancies between the shipment details at booking and those at acceptance. Carriers invoices will be handled via CASS or other available industry payment facilities agreed with the Customer. In case CASS is not available, the Customer can open an account locally by entering into a specific contractual agreement with the Carriers. If the Customer wishes to dispute any invoiced amount, it shall notify the Carriers immediately and in any event within six (6) months of the invoice date. If Customer does not notify Carriers of a dispute within such time period, the invoice shall be deemed accepted. 8. OTHER LOCAL SPECIFICITIES 8.1. AIR FRANCE-KLM CARGO GENERAL INFO ON AWB 057 and The name of the Product (Dimension, Equation, Variation, etc.) must be included in the Accounting Information on the Air Waybill. - On the AWB, the Airport of Destination IATA code must always be shown (i.e. GRU or VCP should be shown instead of SAO). 9. ULD PIVOT WEIGHTS: - LDC (container) 717 kg volume: 4.3 m 3 - LDP (lower deck) 1667 kg volume: 10 m 3 - Pallet Wingout (OHG lower deck): 1750 kg volume: 10.5 m 3 - MDP (main deck) 3000 kg volume: 18 m 3 Air France Cargo and KLM are the cargo divisions of respectively Société Air France and KLM Royal Dutch Airlines. Société Air France, joint stock company organized and existing under the laws of France, registered with Registre du Commerce et des Sociétés of Bobigny under n , whose head office is at 45 rue de Paris Roissy CDG Cedex, France. KLM Royal Dutch Airlines, a limited liability company organised and existing under the laws of The Netherlands, having its head office at Amsterdamseweg 55, 1182GP Amstelveen, The Netherlands. All rates provided by Carriers to Customer including market rates, price quotes and negotiated rates (together Rates ) are confidential and the property of. Rates shall not be disclosed to any third party without s prior written consent. Carriers may make available Rates via third party price comparison tools. 10