current year, a delegation of senior officials of Customs of that neighbouring country paid a working visit,

Transcription

1 12 Single EDITION MAIO/2012 N Periodicity: MONTHLY Newsletter DISP. REGº Nº 48/GABINFO-DEC/2012 DIRECTOR: Cacilda Z. Chicalia SWISS BUSINESSMEN VISIT THE SEW Senior Customs Officials from Madagascar visit the International Air Terminal (TIAR) MADAGASCAR CURIOUS ABOUT THE SEW Aiming to improve external trade that moves within SADC countries, Madagascar has not kept itself a part about the steps taken by Mozambique with regards to modernization of public services and implementation of international best practices in favour of a better business environment. It is thus that on the 8-9 November of the Delegation of Madagascar attentively listens to the explanation current year, a delegation of senior officials of Customs of that neighbouring country paid a working visit, aimed at analyzing the structure and functionality of the Single Electronic Window as well as using the learning s of the Mozambican experience in implementing this system and the gains in terms of system performance. Madagascar already has a Single Electronic Window system, for a few years now, with a different model from the system designed for Mozambique, consisting in two interconnected environments where, CMS, is for the exclusive use of Customs and Tradenet, is reserved for other stakeholders in the process of customs clearance for information exchange between Continues at pag 2 Address: Av. Vladimir Lenine, nº 174 Block B, 2nd and 3rd Floor Telephone : Fax : A Swiss delegation, involving members of the country's embassy in Mozambique and company representatives with Swiss capitals and/or Swiss citizens registered in this diplomatic representation visited the Single Electronic Window system, and during the visit they got clarifications on the new features of the system as well as the benefits it brings to the importer. During the visit, that took place in Maputo on 14 November, issues related to the role of each stakeholder in the clearance process via SeW and the degree of involvement of importers in the process were discussed. Other issues discussed include the difficulties encountered in some cases derived from the lack of knowledge about SeW features, as well as the requirements to have access to the SeW among others of enlightening nature. The group of investors included representatives of Nestle, Auto Suica, Swiss Lab and Suiça Investments that visited the SeW Operations Centre, and raised issues related to the involvement of brokers in SeW and even the anticipated dispatch of perishable goods, such as laboratory products for example. Continues at pag 2 Visit of Swiss businessmen info@mcnet.co.mz MAPUTO - Moçambique Call center Telephone: support@mcnet.co.mz 1

2 BOLETIM NEWSLETTER INFORMATIVO - N 12 - N 6 MADAGASCAR CURIOUS ABOUT THE SEW Continued from pag 1 users of customs services and the Customs. The system installed in Madagascar also contains two environments: one intended for the customs entity and the other for the community of users, however, they operate differently, as they do not interconnect what implyies data replication, which contributes to decreased efficiency in dealing with the transactions. A part of the visit undertaken to the Air Cargo Terminal (TIAR), the delegation visited the SeW Training and Operations Centre were they had working sessions with the SeW implementation team members in areas of procedures, maintenance of codes and even strategy to manage relations with the system users. During the visit it was also possible to observe on the spot, the different stages and phases of the customs clearance process and the delegation hinted that the steps taken in Mozambique to reach the current stage are actually an example to follow. Madagascar Delegation visits the Training Centre of the SeW The Team Director: Cacilda Z. Chicalia Editorial Team: FDS-Fim de Semana 2 Workshop in Beira BEIRA EVALUATES SEW PERFORMANCE The Customs of Mozambique in Sofala province, specifically the Port of Beira, organized on the 15 th of November, a workshop with the aim of collecting inputs with regards to aspects relevant to the successful implementation of the Single Electronic Window system. The Port of Beira has been benefiting SWISS BUSINESSMEN VISIT THE SEW Continued from pag 1 Graphical project: FDS-Fim de Semana DISP. REGº Nº 48/GABINFO-DEC/2012 Guilherme Mambo, project manager, explained to the visitors that according to the law the customs broker is the person empowered to transact foreign trade processes with Customs, hence the reasons why she or he is the legal representative of the importer in that institution. "However, the law allows importers to register as brokers and have an employee who deals exclusively with the customs processes of that company", he said, adding that "the SeW permits the submission of the declaration at any time provided that the confirmation of from the features of this system since May 2012 and very recently, on September 1 st, similarly to other places, it has begun to use the new clearance tool for goods by road and air borders. Chaired by the provincial director of Customs, Jeronimo Lopes, the meeting was attended by over 60 representati- Visit of Swiss businessmen Continues at pag.3 the arrival of goods has been made by a freight agent either by sea or by air". It should be noted that the Swiss delegation had a good impression of the system itself, the way it was designed is the best way to improve the business environment of the country, despite the need for increased training of the users, in general, and to inform more about the procedures of the new way to everyone involved in the clearance process.

3 MAIO/2012 Single ELECTRONIC WINDOW Electrónica JANELA ÚNICA Workshop session in Border the responsibility to carry the declaration of the load in the system belongs to the importer through his or her agent, ensuring that information is introduced in time for the creation of the road manifest with minimal risk errors, before loading reaches this border and /or cargo terminal. "Each player must play his or her role to ensure the rapid clearance of cargo, because the system itself, although it is ideal for trade facilitation and reduction of clearance time, it lacks the proper use so that all can experiment its benefits", explained the project manager. Continued from pag 2 ves from the private sector, including importers, customs brokers, shipping agents and commercial banks actively participating in the SeW. As for the banks, Jeronimo Lopes appealed for the need for greater commitment to comply with the requirements of the system and the achievement of the objectives set by the Government. Great focus was given during the presentation made to the participants by the project manager, Guilherme Mambo, on the system functionalities related to the module for the road, whose implementation began on 15 September. During his speech, Guilherme Mambo highlighted the fact that, in the SeW, Table of honor in the Beira-Sofala Workshop Adherence from the representatives of the private sector present on the workshop Issues related to delays in granting access to auxiliary agents, delays in the payment of taxes and fees from the bank; payments involving bonds and accounting notes; application for inclusion in the alert systems to the questionnaires issued by Customs; possibility of quick inclusion of other parts involved in importing vehicles and management of exemptions and certificates whose schedule provides for a second phase of implementation, were raised by participants during the meeting and that were answered by the project manager. 3

4 BOLETIM NEWSLETTER INFORMATIVO - N 12 - N 6 SEW SUCCESSFULLY EXPANDED The roll out of the Single Electronic Window started on September 1, 2012 for borders and cargo terminals, has been a success from the point of view of availability of the tool to the users of public services. There has been an increase in the number of claims submitted through the SeW in the three regions of the country, namely South, Centre and North, and the Southern region records the largest number, taking into account that the transit of goods, which is the most widely used in other areas, will be operational only in During the courtesy visits and monitoring of the assimilation about the use of the SeW, difficulties were found faced by some users related to lack of proficiency. However, this situation tends to dissipate. According to the TIRO manager, Henrique Lacerda, the SeW has proven to be a safe and efficient system, hence the reason to bet on it. Henrique Lacerda, manager of TIRO, believes that the SeW brought huge gains, especially in terms of treasury, statistics and especially with regards to the speed with which it processes the customs clearance: "A truck leaving the border, can, before arriving in Manager Henrique Lacerda, TIRO (FRIGO) Maputo, already have complete clearance of its goods" he said. It s equally important to note that reducing clearance times is one of the major objectives of the SeW that Customs, at the terminals with higher traffic, such as TIMAR and TIRO, extended working hours of the employees to ensure compliance with the clearance flow. Percina Tembe, Chief Deputy from TIMAR, explained that most of the complaints that were submitted by users were already overcome by extending the working hours and employee shifts. "The problem was not the SeW, but the ability to use the system, both from the Customs officials, as well as the users", she said. Manager Percina Tembe, Chief Deputy TIMAR TRANSIT OF GOODS REGULATED TO ACCOMMODATE SEW To accommodate the features of the Single Electronic Window, which allows the transit of goods, a new traffic regulation has just been approved under the Ministerial Diploma 307/2012 of 15 November. Moreover the electronic control of guarantees will bring added value to the transit system because it will allow a quick and efficient relief on the amounts involved in the various customs transactions contributing to boosting the economy. One of the innovations introduced by the Regulation related to the SeW is that the control of goods in transit can be accomplished by electronic devices placed in the transport medium in question. Border of Cuchamano 4

5 MAIO/2012 TIPS ABOUT THE SEW REQUEST CORRECTION OF THE DECLARATION ON IMPORTATION OF VEHICLES! Did you know that requests involving correction/amendment of countermark (BL), adding or removing an item, the system also automatically adds the line of the vehicle (in red below) to request correction, in order to allow editing of vehicle details? However, the red line with details of the car (engine number, chassis, model and brand) should not be changed as this would cause the block of the submission of vehicle details and request for correction. See the example image aside (red field): REDUCED TIME FOR CLEARANCE DEAR FOREIGN TRADE OPERATOR! Did you know it also depends greatly on you the reduction of the time of clearance of goods under Customs jurisdiction? Did you know that only after the payment of duties and taxes that the Customs begin the following steps for the clearance of your merchandise? Example: For road, make sure that: i) ii) Your customs broker submits the Road Manifest (Memorandum) online to Customs before the goods arrive at the country s border of entry, and Proceed with the payment of customs charges and other fees after submitting the declaration. Contribute to the reduction the clearance time of goods and on the improvement of the service provided by our Customs! SINGLE, THE SYSTEM OF ALL OF US! SEW THE FIRST ONLINE PUBLIC SERVICE! 5