Price List for Alternative Control Services 1 July 2016 to 30 June 2017

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1 List for Alternative Control Services 1 July 2016 to 30 June 2017 Version 1.1

2 Revision history Version Date Summary of changes June 2016 Initial List for Alternative Control Services June 2016 Amendments to Section Schedule 8 rates applied List for Alternative Control Services v1.1 page 2

3 Contents Contents 1 Introduction Overview Purpose Supporting network pricing documents Pricing arrangements Establishing tariffs for Alternative Control Services Assigning and reassigning customers to tariffs and tariff classes Metering and public lighting services List... 9 Appendix 1: Metering services Appendix 2: Public lighting services Glossary List for Alternative Control Services v1.1 page 3

4 1 Introduction 1 Introduction 1.1 Overview Ergon Energy Corporation Limited (Ergon Energy) is a Distribution Network Service Provider (DNSP) to around 730,000 customers in regional Queensland. Our service area covers around 97 per cent of Queensland and has approximately 160,000 kilometres of power lines and one million power poles. Around 70 per cent of the network s power lines are radial and service mostly rural areas with very low levels of customers per line kilometre. Ergon Energy provides a number of different services. The Australian Energy Regulator (AER) decides how these services are classified and how they are regulated in its Distribution Determination. This is important as it determines how prices are set and how charges are recovered from our customers. For the 2015 to 2020 period, many of our services are classified as Direct Control Services. These services are subject to direct regulatory oversight by the AER, through price or revenue setting. Direct Control Services are further classified into Standard Control Services and Alternative Control Services. Standard Control Services are core distribution services associated with the access and supply of electricity to customers. They include network services (e.g. construction, maintenance and repair of the network), some connection services (e.g. small customer connections) and Type 7 metering services. Ergon Energy recovers our costs in providing Standard Control Services through network tariffs billed to retailers. Alternative Control Services are comprised of: Fee based services one-off distribution services that Ergon Energy undertakes at the request of an identifiable customer, retailer or appropriate third party which are levied as a separate charge, in addition to our Standard Control Services. These services are priced on a fixed fee basis as the costs of providing the service (and therefore price) can be assessed in advance of the service being. Examples of fee based services include Type 5 and 6 meter installation and provision (on or after 1 July 2015) during business hours, 1 de-energisations, re-energisations and supply abolishment. Quoted services similar to fee based services, but they are priced on application as the nature and scope of these services are variable and the costs (and therefore price) are specific to the individual requestor s needs (e.g. design and construction of connection assets for major customers, real estate development connections and special meter reads etc.). Default Metering Services relate to: o Type 5 and 6 meter installation and provision (before 1 July 2015) o o Type 5 and 6 meter installation and provision (on or after 1 July 2015), where the replacement meter is initiated by Ergon Energy as a DNSP Type 5 and 6 metering maintenance, reading and data services. Ergon Energy recovers our costs of providing Default Metering Services through daily capital and non-capital charges based on the number and type of meters we provide the customer. These charges are billed to retailers. 1 Where the new or upgraded meter is required as a result of a customer request List for Alternative Control Services v1.1 page 4

5 1 Introduction Public Lighting Services relate to the provision, construction and maintenance of public lighting assets owned by Ergon Energy, and emerging public lighting technology. Ergon Energy recovers our costs of providing Public Lighting Services through a daily public lighting charge billed to retailers. We also charge a one-off exit fee, when a customer requests the replacement of an existing public light for a light emitting diode (LED) luminaire before the end of its useful operational life. 2 We also pass on transmission-related costs and jurisdictional scheme amounts to customers. 1.2 Purpose This List sets out Ergon Energy s Alternative Control Services and the prices that apply to fee based services, Default Metering Services and Public Lighting Services. It also sets out prices for some quoted services which are capped by Schedule 8 of the Electricity Regulation Supporting network pricing documents In addition to this List, Ergon Energy has a number of network pricing documents to assist network users, retailers and interested parties understand the development and application of network tariffs, Alternative Control Services prices and connection charges. These documents are outlined in Figure 1 below and are available on Ergon Energy s website at: Outside of our LED transition program. s for most quoted services are available from Ergon Energy on a on Application (POA) basis and are not contained in this List List for Alternative Control Services v1.1 page 5

6 1 Introduction Figure 1: Supporting network pricing documentation Tariff Structure Statement Sets out the proposed tariff structures for the 2017 to 2020 period Details how the proposed tariff structures comply with the pricing principles Describes the tariff-setting process for Standard and Alternative Control Services Provides details on the assignment of customers to tariff classes and tariffs To be approved by the AER in early 2017, following stakeholder consultation Information Guide for Standard Control Services Pricing Sets out the basis upon which Ergon Energy's revenue cap for Standard Control Services is recovered from various customer groups through network tariffs Provides a description of the network tariffs Published annually Network Tariff Guide An operational document for customers, retailers and consultants, setting out the Network Tariff Codes and application rules and rates for each Network Tariff Code Applies to network users connected to Ergon Energy's regulated distribution network Published annually, and updated as required User Guides Provide an introduction to the current network tariffs for each customer group Published annually, and updated as required Pricing Proposal Provides additional guidance on the compliance requirements of Chapter 6 of the National Electricity Rules (NER), and how Ergon Energy's prices for our Standard and Alternative Control Services meet these requirements Submitted to the AER annually, and updated as required Connection Policy Sets out when a connection charge may be payable by retail customers or real estate developers and the aspects of the connection service for which a charge may be applied Details how Ergon Energy calculates the capital contribution to be paid Approved by the AER in 2015 as part of the Distribution Determination List for Alternative Control Services v1.1 page 6

7 2 Pricing arrangements 2 Pricing arrangements 2.1 Establishing tariffs for Alternative Control Services Ergon Energy s Alternative Control Services are regulated under a price cap control mechanism. This means the AER determines Ergon Energy s efficient costs and approves a maximum price (or schedule of rates) that Ergon Energy can charge for a service. Appendix G of our Tariff Structure Statement (TSS) sets out the process we undertake each year to establish our prices for Alternative Control Services. The approach to setting tariffs varies for each type of Alternative Control Service: For our fee based services, we calculate a cost build-up price using the quoted services formula and a capped price using the fee based ancillary network services formula set out in the Distribution Determination. The prices for each fee based service are the lower of these two amounts. For our quoted services, we use the quoted services formula to develop the price to apply, taking into account the actual requirements of the job being. These services are generally shown as POA in the List. For our Default Metering Services and Public Lighting Services, we apply the relevant price cap formulae specified in the Distribution Determination. The exception to this is the public lighting exit fees, which are escalated by inflation Electricity Regulation 2006 Schedule 8 of the Electricity Regulation 2006 sets further price caps on a number of Ergon Energy s fee based and quoted services. 4 As the maximum fees in Schedule 8 are imposed through legislation, they take precedence over the maximum prices otherwise approved for these services by the AER. In practice, Schedule 8 requires Ergon Energy to: set lower fixed prices for some fee based services, because of fees explicitly set out for the service in Schedule 8 cap prices on remaining fee based services by charging customers on long rural or isolated feeders the same fixed price as that applying to customers on urban and short rural feeders set fixed prices for some quoted services, because of fees explicitly set out for the service in Schedule 8. The application of these lower prices means Ergon Energy incurs a revenue shortfall in providing some Alternative Control Services. This revenue shortfall cannot be recovered from other customers or via other charges. The services impacted by Schedule 8 are identified in Section Call out fees Call out fees apply when Ergon Energy attends a premises and is unable to complete the work due to customer or retailer fault (e.g. a dangerous dog or a locked gate). 4 The Department of Energy and Water Supply is responsible for the Electricity Regulation List for Alternative Control Services v1.1 page 7

8 2 Pricing arrangements The call out fees for fee based services and Default Metering Services are set out in Table 3.1 and Table 3.2, respectively. For quoted services, Ergon Energy will charge the actual costs incurred. 5 Consistent with the Schedule 8 requirements, we have capped call out fees for some fee based services and quoted services. This means: for fee based services where the call out fee approved by the AER is more than the Schedule 8 price of the associated service, we have applied the Schedule 8 price for quoted services impacted by Schedule 8, we have applied the Schedule 8 price of the associated service. The exception is re-energisations after hours. Ergon Energy has calculated a specific call out fee which is less than the Schedule 8 price of the associated service. This is to ensure we do not over-recover our costs. 2.2 Assigning and reassigning customers to tariffs and tariff classes Appendix I of our TSS provides information on how customers are assigned or reassigned to tariffs and tariff classes for Alternative Control Services, and the process retailers should follow if they do not agree with an assignment or reassignment decision made by Ergon Energy. 2.3 Metering and public lighting services Ergon Energy provides a number of different services in relation to metering and public lighting. The way we recover costs associated with providing these services varies, consistent with the AER s Distribution Determination. To assist stakeholders, we have summarised these pricing arrangements in Appendix 1 (metering) and Appendix 2 (public lighting). This List contains prices for metering and public lighting services that are classified as an Alternative Control Service. 5 The Product Code GEN will apply to call out fees associated with POA services. Costs are calculated in accordance with the quoted services formula List for Alternative Control Services v1.1 page 8

9 3 List 3 List A listing and description of each of our Alternative Control Services and call out fees 6 is provided in the following tables. Table 3.1: Fee based and quoted services prices Pre-Connection Services 1 Application fee - Basic or standard connection 2 Application fee - Basic or standard connection - Micro-embedded generators 3 Application fee - Basic or standard connection - Micro-embedded generators - Technical assessment required Services associated with assessing an application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the preparation of a compliant basic or standard connection offer. Applies to small customers classified as a Standard Asset Customer (SAC), as per Ergon Energy's pricing proposal. Services associated with assessing a microembedded generator application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the preparation of a compliant basic or standard connection offer. Applies to micro-embedded generators (a subset of Standard Asset Customers, as per Ergon Energy's pricing proposal). No technical assessment required. Services associated with assessing a microembedded generator application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the preparation of a compliant basic or standard connection offer. Applies to micro-embedded generators (a subset of Standard Asset Customers, as per Ergon Energy's pricing proposal), where a technical assessment is required to be undertaken by Ergon Energy. APFSAC $ $ Customer No APFMEG $47.60 $52.36 Customer No APFMTA $ $ Customer No 6 Excluding call out fees for quoted services not impacted by Schedule 8 of the Electricity Regulation List for Alternative Control Services v1.1 page 9

10 3 List 4 Application fee - Real estate development connection 5 Protection and Power Quality assessment prior to connection 40 Application fee - Negotiated connection Services associated with assessing an application requesting a connection to be made between Ergon Energy's network and a real estate developer's installation, and the preparation of a compliant connection offer. Includes works carried out by contractors and/or Ergon Energy. Evaluation of application protection design for completeness against engineering connection standard. Study of Power Quality issues including Flicker, Harmonics and DC voltage injection. Services associated with assessing an application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the costs associated with negotiating and preparing a negotiated connection offer. APFRED $ $1, Customer No PPQA $1, $1, Customer No 41 Application fee - Negotiated connection - Micro-embedded generators 42 Application fee - Negotiated - Major customer connection Applies to small customers classified as a Standard Asset Customer (SAC), as per Ergon Energy's pricing proposal, with the exception of micro-embedded generators. Services associated with assessing a microembedded generator application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the costs associated with negotiating and preparing a negotiated connection offer. Applies to micro-embedded generators (a subset of SAC, as per Ergon Energy's pricing proposal). Services associated with assessing a major customer connection application requesting a connection to be made (or altered) between Ergon Energy's network and the customer s installation, and the costs associated with negotiating and preparing a compliant negotiated connection offer. Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG), as per Ergon Energy's pricing proposal List for Alternative Control Services v1.1 page 10

11 3 List 43 Carrying out planning studies and analysis relating to connection applications Services associated with carrying out additional planning studies and analysis on the distribution system which are reasonably required to assess a small customer or real estate development connection application. Excludes planning studies and analysis that would otherwise be required for distributor purposes or for the efficient management of the shared network. 44 Feasibility and concept scoping, including planning and design, for major customer connections Applies to small customers classified as a Standard Asset Customer, as per Ergon Energy's pricing proposal (including microembedded generators), and real estate developers. Detailed design and advice for major customer connections for the selected (preferred) connection option. This includes shared network planning and design works incurred during the feasibility and concept scoping phases (i.e. before the connection offer has been accepted) (where applicable). 45 Tender process Applies where Ergon Energy conducts a tender process on behalf of a connection applicant to procure connection services that can be provided by a third party, or where the connection applicant conducts a tender process and requires assistance from Ergon Energy 46 Pre-connection site inspection Site inspection in order to determine nature of connection being sought List for Alternative Control Services v1.1 page 11

12 3 List 47 Provision of site-specific connection information and advice 48 Preparation of preliminary designs and planning reports for major customer connections, including project scopes and estimates 49 Customer build, own and operate consultation services 50 Detailed enquiry response fee - embedded generation Provision of site-specific connection advice, data and/or information on request (during the connection enquiry and/or connection application stage ). For example: - advice on project feasibility - advice on whether augmentation would likely be required - capacity information, including specific network capacity - load profiles for load flow studies - requests to review reports and designs prepared by external consultants, prior to lodgement of connection application - additional or more detailed specification and design options. Excludes information provided in planning reports/studies and project scopes. Initial specification and design outline for major customer connections. Includes general evaluation and advice on asset ownership options, indicative estimates of viable connection options, and recommendation on the most suitable option. Provision of advice, design and specification on request to an applicant considering a buildown-operate asset ownership option for connection assets. Costs associated with preparing a detailed enquiry response pursuant to Chapter 5 of the NER. Connection Services 6 Temporary connection, not in permanent position - single phase metered - urban/short rural feeders Applies to any embedded generation connection applicant that submits an enquiry under the connection process set out in Chapter 5 of the NER and seeks a detailed enquiry response. Connection of a single phase supply to a meter location that is not permanent (i.e. short term supply) TBSSPU TBSSPS $ $ Yes List for Alternative Control Services v1.1 page 12

13 3 List 6- Call out fee for temporary connection, not in permanent position - single phase metered - urban/short rural feeders 7 Temporary connection, not in permanent position - single phase metered - long rural/isolated feeders 7- Call out fee for temporary connection, not in permanent position - single phase metered - long rural/isolated feeders 8 Temporary connection, not in permanent position - multi phase metered - urban/short rural feeders 8- Call out fee for temporary connection, not in permanent position - multi-phase metered - urban/short rural feeders 9 Temporary connection, not in permanent position - multi phase metered - long rural/isolated feeders 9- Call out fee for temporary connection, not in permanent position - multi-phase metered - long rural/isolated feeders 51 Design and construction of connection assets for major customers by a retailer or customer, and the customer/retailer fault. Connection of a single phase supply to a meter location that is not permanent (i.e. short term supply) TBSSPU TBSSPS $ $ Connection of a single phase supply to a meter location that is not permanent (i.e. short term supply) TBSSPL TBSSPI $ $ by a retailer or customer, and the customer/retailer fault. Connection of a single phase supply to a meter location that is not permanent (i.e. short term supply) Connection of a multi phase supply to a meter location that is not permanent (i.e. short term supply) TBSSPL TBSSPI $ $ TBSMPU TBSMPS $ $ by a retailer or customer, and the customer/retailer fault. Connection of a multiphase supply to a meter location that is not permanent (i.e. short term supply) TBSMPU TBSMPS $ $ Connection of a multi phase supply to a meter location that is not permanent (i.e. short term supply) TBSMPL TBSMPI $ $ by a retailer or customer, and the customer/retailer fault. Connection of a multiphase supply to a meter location that is not permanent (i.e. short term supply) Detailed design work and construction of connection assets after a connection offer has been made. Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG) as per Ergon Energy's pricing proposal. TBSMPL TBSMPI $ $ Yes Yes Yes List for Alternative Control Services v1.1 page 13

14 3 List 52 Commissioning and energisation of major customer connections Includes: - inspection and testing of connection assets prior to physical connection to the network - physical connection and energisation of electricity equipment to allow conveyance of electricity - administration services involved in reconciling the financials of a connection project, and processing and finalising network information and contracts in relation to a connection - generation required (if any) to supply existing customers while equipment is de-energised to allow testing and commissioning As Quoted POA Customer Yes 53 Design and construction for real estate developments 54 Commissioning and energisation of real estate development connections 55 Removal of network constraint for embedded generator Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG) as per Ergon Energy's pricing proposal. Detailed design work and construction for a real estate development connection after a connection offer has been made. Includes work associated with augmentation to the shared network which is directly attributable to the establishment or alteration of the real estate development connection Includes: - inspection and testing prior to physical connection to the network - physical connection and energisation of electricity equipment to allow conveyance of electricity - administration services involved in reconciling the financials of a connection project, and processing and finalising network information and contracts in relation to a connection - generation required (if any) to supply existing customers while equipment is de-energised to allow testing and commissioning Augmenting the network to remove a constraint faced by an embedded generator As Quoted POA Customer Yes List for Alternative Control Services v1.1 page 14

15 3 List Post Connection Services 10 Supply abolishment during business hours - urban/short rural feeders 10- Call out fee for supply abolishment during business hours - urban/short rural feeders 11 Supply abolishment during business hours - long rural/isolated feeders Decommissioning of a NMI and associated metering. May be used where a property is to be demolished; supply is no longer required; an alternative connection point is to be used; or a redundant supply is to be removed by a retailer or customer, and the customer/retailer fault. Decommissioning of a NMI and associated metering. May be used where a property is to be demolished; supply is no longer required; an alternative connection point is to be used; or a redundant supply is to be removed Decommissioning of a NMI and associated metering. May be used where a property is to be demolished; supply is no longer required; an alternative connection point is to be used; or a redundant supply is to be removed SUPABOLU SUPABOLS $ $ SUPABOLU SUPABOLS $ $ SUPABOLL SUPABOLI $ $ No No 11- Call out fee for supply abolishment during business hours - long rural/isolated feeders by a retailer or customer, and the customer/retailer fault. Decommissioning of a NMI and associated metering. May be used where a property is to be demolished; supply is no longer required; an alternative connection point is to be used; or a redundant supply is to be removed SUPABOLL SUPABOLI $ $ De-energisation during business hours - urban/short rural feeders 12- Call out fee for deenergisation during business hours - urban/short rural feeders requests de-energisation of the customer's premises during business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter) - Main switch sticker by a retailer or customer, and the customer/retailer fault. requests deenergisation of the customer's premises during business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter) - Main switch sticker DEENBHU DEENBHS $0.00 $0.00 DEENBHU DEENBHS $0.00 $0.00 No List for Alternative Control Services v1.1 page 15

16 3 List 13 De-energisation during business hours - long rural/isolated feeders 13- Call out fee for deenergisation during business hours - long rural/isolated feeders 14 Re-energisation during business hours - urban/short rural feeders 14- Call out fee for reenergisation during business hours - urban/short rural feeders 15 Re-energisation during business hours - long rural/isolated feeders 15- Call out fee for reenergisation during business hours - long rural/isolated feeders requests de-energisation of the customer's premises during business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter) - Main switch sticker by a retailer or customer, and the customer/retailer fault. requests deenergisation of the customer's premises during business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter) - Main switch sticker requests re-energisation of customer's premises during business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker by a retailer or customer, and the customer/retailer fault. requests reenergisation of customer's premises during business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker requests re-energisation of customer's premises during business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker by a retailer or customer, and the customer/retailer fault. requests reenergisation of customer's premises during business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker DEENBHL DEENBHI $0.00 $0.00 DEENBHL DEENBHI $0.00 $0.00 REENBHU REENBHS $0.00 $0.00 REENBHU REENBHS $0.00 $0.00 REENBHL REENBHI $0.00 $0.00 REENBHL REENBHI $0.00 $0.00 No No No List for Alternative Control Services v1.1 page 16

17 3 List 16 Re-energisation during business hours - after de-energisation for debt - urban/short rural feeders 16- Call out fee for reenergisation during business hours - after de-energisation for debt - urban/short rural feeders 17 Re-energisation during business hours - after de-energisation for debt - long rural/isolated feeders 17- Call out fee for reenergisation during business hours - after de-energisation for debt - long rural/isolated feeders 56 Move point of attachment - single/multi phase 57 Re-arrange connection assets at customer's request 58 Protection and Power Quality assessment after connection 59 Temporary deenergisation - no dismantling 60 LV Service line drop and replace - physical dismantling 61 HV Service line drop and replace requests re-energisation of customer's premises during business hours where the customer has not paid their electricity account REDDBHU REDDBHS $44.00 $48.40 by a retailer or customer, and the customer/retailer fault. requests reenergisation of customer's premises during business hours where the customer has not paid their electricity account REDDBHU REDDBHS $38.10 $41.91 requests re-energisation of customer's premises during business hours where the customer has not paid their electricity account REDDBHL REDDBHI $44.00 $48.40 by a retailer or customer, and the customer/retailer fault. requests reenergisation of customer's premises during business hours where the customer has not paid their electricity account De-energisation, followed by physical dismantling then reattachment of service and REDDBHL REDDBHI $44.00 $48.40 MPOAU MPOAS MPOAL MPOAI POA re-energisation Removal, relocation or rearrangement of connection assets at customer request As Quoted POA Customer Yes Investigation into Power Quality issues including Flicker, Harmonics and DC voltage injection. Temporary de-energisation and re-energisation of supply at the service fuse to allow customer or contractor to work close - no dismantling of service required (i.e. no service line drop). Temporary de-energisation and re-energisation of supply to allow customer or contractor to work close - the service will be physically dismantled or disconnected (e.g. overhead service dropped). Temporary de-energisation and re-energisation of supply to allow customer or contractor to work close - Isolate and earth TEMPDEENU TEMPDEENS TEMPDEENL TEMPDEENI POA LVSLDU LVSLDS LVSLDL LVSLDI POA HVSLDU HVSLDS HVSLDL HVSLDI POA No No Yes No No No List for Alternative Control Services v1.1 page 17

18 3 List 62 Supply enhancement For example, an upgrade from single phase to multi phase and/or increase capacity. Applies to underground and overhead service upgrades. 63 Provision of connection services above minimum requirements Customer requests increase in reliability or quality of supply beyond the standard, and/or above minimum regulatory requirements (e.g. reserve feeder) SUPENHU SUPENHS SUPENHL SUPENHI POA Yes 64 Upgrade from overhead to underground service 65 Rectification of illegal connections or damage to overhead or underground service cables 66 De-energisation after business hours 66- Call out fee for deenergisations after business hours 67 Re-energisation after business hours Requests to convert an existing overhead service to an underground service As Quoted POA Customer Yes Repair works to re-establish a safe and legal connection due to customer or third party action requests de-energisation of the customer's premises after business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter). - Main switch sticker Travel time to perform a de-energisation after business hours by a retailer, and the customer/retailer fault. requests deenergisation of the customer's premises after business hours: - where the de-energisation can be performed (e.g. pole, pillar or meter) - Main switch sticker. requests re-energisation of a customer's premises after business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker - where the customer has not paid their electricity account DEENAHU DEENAHS DEENAHL DEENAHI $0.00 $0.00 DEENAHU DEENAHS DEENAHL DEENAHI $0.00 $0.00 REENAHU REENAHS REENAHL REENAHI $ $ No No List for Alternative Control Services v1.1 page 18

19 3 List 67- Call out fee for reenergisations after business hours 68 Accreditation of alternative service providers - major customer connections 18 Accreditation of alternative service providers - real estate developments 69 Approval of third party design - major customer connections Travel time to perform a re-energisation after business hours by a retailer, and the customer/retailer fault. requests reenergisation of a customer's premises after business hours: - after a physical disconnection and premises requires a visual examination - following a main switch sticker - where the customer has not paid their electricity account. Accreditation of service providers that meet competency criteria. Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG) as per Ergon Energy's pricing proposal. Accreditation of service providers that meet competency criteria. Applies to real estate developments. Review, inspection and auditing of design carried out by an alternative service provider prior to energisation. REENAHU REENAHS REENAHL REENAHI $56.10 $61.71 ASPRED $ $ Customer No 70 Approval of third party design - real estate developments 71 Construction audit - major customer connections Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG) as per Ergon Energy's pricing proposal. Review, inspection and auditing of design carried out by an alternative service provider prior to energisation. Applies to real estate developments. Review, inspection and auditing of construction works carried out by an alternative service provider prior to energisation. Applies to major customers classified as an Individually Calculated Customer (ICC), Connection Asset Customer (CAC) or Embedded Generator (EG) as per Ergon Energy's pricing proposal List for Alternative Control Services v1.1 page 19

20 3 List 72 Construction audit - real estate developments Review, inspection and auditing of construction works carried out by an alternative service provider prior to energisation. 73 Approval of third party materials Metering Services Meter replacements 19 Install replacement meter (Type 5 and 6) Single phase urban/short rural feeder 19- Call out fee for installation of a replacement meter (Type 5 and 6) Single phase urban/short rural feeder 20 Install replacement meter (Type 5 and 6) Single phase long rural/isolated feeder 20- Call out fee for installation of a replacement meter (Type 5 and 6) Single phase long rural/isolated feeder 21 Install replacement meter (Type 5 and 6) Dual element urban/short rural feeder 21- Call out fee for installation of a replacement meter (Type 5 and 6) Dual element urban/short rural feeder 22 Install replacement meter (Type 5 and 6) Dual element long rural/isolated feeder Applies to real estate developments. Certification of non-approved materials (i.e. approval of non-approved materials to be used on Ergon Energy's network). Installation and provision during business hours of a single phase replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Single phase urban/short rural feeder. Installation and provision during business hours of a single phase replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Single phase long rural/isolated feeder. Installation and provision during business hours of a dual element replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Dual element urban/short rural feeder. Installation and provision during business hours of a dual element replacement meter MSNGLU MSNGLS $ $ MSNGLU MSNGLS $62.10 $68.31 MSNGLL MSNGLI $ $ MSNGLL MSNGLI $62.10 $68.31 MDUALU MDUALS $ $ MDUALU MDUALS $62.10 $68.31 MDUALL MDUALI $ $ List for Alternative Control Services v1.1 page 20

21 3 List 22- Call out fee for installation of a replacement meter (Type 5 and 6) Dual element long rural/isolated feeder 23 Install replacement meter (Type 5 and 6) Polyphase urban/short rural feeder 23- Call out fee for installation of a replacement meter (Type 5 and 6) Polyphase urban/short rural feeder 24 Install replacement meter (Type 5 and 6) Polyphase long rural/isolated feeder 24- Call out fee for installation of a replacement meter (Type 5 and 6) Polyphase long rural/isolated feeder 25 Install replacement meter (CT) urban/short rural feeder 25- Call out fee for installation of a replacement meter (CT) urban/short rural feeder by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Dual element long rural/isolated feeder. Installation and provision during business hours of a polyphase replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Polyphase urban/short rural feeder. Installation and provision during business hours of a polyphase replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (Type 5 and 6) Polyphase long rural/isolated feeder. Installation and provision during business hours of a CT replacement meter by a retailer or customer, and the customer/retailer fault. Install replacement meter (CT) urban/short rural feeder. MDUALL MDUALI $62.10 $68.31 MTHREU MTHRES $ $ MTHREU MTHRES $62.10 $68.31 MTHREL MTHREI $ $ MTHREL MTHREI $62.10 $68.31 MCTU MCTS $2, $2, MCTU MCTS $ $ Install replacement meter (CT) long rural/isolated feeder Installation and provision during business hours of a CT replacement meter MCTL MCTI $2, $2, Call out fee for installation of a replacement meter (CT) long rural/isolated feeder by a retailer or customer, and the customer/retailer fault. Install replacement meter (CT) long rural/isolated feeder. MCTL MCTI $ $ List for Alternative Control Services v1.1 page 21

22 3 List New meter installations 140 Install new meter (Type 5 and 6) Single phase Primary Installation and provision of a new single phase Type 5 or 6 meter. Applies where there is a primary metering service. NMSPU NMSPS NMSPL NMSPI $ $ Install new meter (Type 5 and 6) Single phase Primary plus embedded generation 142 Install new meter (Type 5 and 6) Dual element Primary plus controlled load 143 Install new meter (Type 5 and 6) Dual element Primary plus controlled load plus embedded generation 144 Install new meter (Type 5 and 6) Polyphase Primary Installation and provision of a new single phase Type 5 or 6 meter. Applies where there is a primary metering service plus embedded generation. Installation and provision of a new dual element Type 5 or 6 meter. Applies where there is a primary metering service plus controlled load. Installation and provision of a new dual element Type 5 or 6 meter. Applies where there is a primary metering service plus controlled load plus embedded generation. Installation and provision of a new polyphase Type 5 or 6 meter. Applies where there is a primary metering service. NMSPEGU NMSPEGS NMSPEGL NMSPEGI $ $ NMDPCLU NMDPCLS NMDPCLL NMDPCLI $ $ NMDPCLEGU NMDPCLEGS NMDPCLEGL NMDPCLEGI $ $ NMPPU NMPPS NMPPL NMPPI $ $ Install new meter (Type 5 and 6) Polyphase Primary plus embedded generation 146 Install new meter (CT) Primary Installation and provision of a new polyphase Type 5 or 6 meter. Applies where there is a primary metering service plus embedded generation. Installation and provision of a new CT meter. Applies where there is a primary metering service. NMPPEGU NMPPEGS NMPPEGL NMPPEGI $ $ NMCTPU NMCTPS NMCTPL NMCTPI $2, $2, Install new meter (CT) Primary plus embedded generation Installation and provision of a new CT meter. Applies where there is a primary metering service plus embedded generation. NMCTPEGU NMCTPEGS NMCTPEGL NMCTPEGI $2, $2, Install additional single phase meter for controlled load purposes Installation and provision of an additional single phase Type 5 or 6 meter for controlled load purposes. ADSPCLU ADSPCLS ADSPCLL ADSPCLI $ $ Install additional polyphase meter for controlled load purposes Installation and provision of an additional polyphase Type 5 or 6 meter for controlled load purposes. ADPPCLU ADPPCLS ADPPCLL ADPPCLI $ $ List for Alternative Control Services v1.1 page 22

23 3 List 150 Install additional meter (CT) for controlled load purposes 151 Install additional single phase meter to accommodate additional tariffs other than controlled load 152 Install additional polyphase meter to accommodate additional tariffs other than controlled load 153 Install additional meter (CT) to accommodate additional tariffs other than controlled load 154 Install new single phase meter to accommodate embedded generation installation 155 Install new polyphase meter to accommodate embedded generation installation 156 Install new meter (CT) to accommodate embedded generation installation Call out fee for install new meter (Type 5 and 6) - Single phase Call out fee for install new meter (Type 5 and 6) - Dual element Call out fee for install new meter (Type 5 and 6) - Polyphase Installation and provision of an additional meter (CT) for controlled load purposes. ADCTCLU ADCTCLS ADCTCLL ADCTCLI $2, $2, Installation and provision of an additional single phase Type 5 or 6 meter to accommodate additional tariffs other than controlled load. ADSPATU ADSPATS ADSPATL ADSPATI $ $ Installation and provision of an additional polyphase Type 5 or 6 meter to accommodate additional tariffs other than controlled load. ADPPATU ADPPATS ADPPATL ADPPATI $ $ Installation and provision of an additional meter (CT) to accommodate additional tariffs other than controlled load. Installation and provision of a new single phase Type 5 or 6 meter to accommodate an embedded generation installation. Installation and provision of a new polyphase Type 5 or 6 meter to accommodate an embedded generation installation. Installation and provision of a new meter (CT) to accommodate an embedded generation installation. by a retailer or customer, and the customer/retailer fault. Install new meter (Type 5 and 6) - Single phase. by a retailer or customer, and the customer/retailer fault. Install new meter (Type 5 and 6) - Dual element. by a retailer or customer, and the customer/retailer fault. Install new meter (Type 5 and 6) - Polyphase. ADCTATU ADCTATS ADCTATL ADCTATI $2, $2, NSPAEGU NSPAEGS NSPAEGL NSPAEGI $ $ NPPAEGU NPPAEGS NPPAEGL NPPAEGI $ $ NCTAEGU NCTAEGS NCTAEGL NCTAEGI $2, $2, NMSPU NMSPS NMSPL NMSPI $62.10 $68.31 NMDUALU NMDUALS NMDUALL NMDUALI $62.10 $68.31 NMTHREU NMTHRES NMTHREL NMTHREI $62.10 $ List for Alternative Control Services v1.1 page 23

24 3 List 160- Call out fee for install new meter (CT) Auxiliary metering services by a retailer or customer, and the customer/retailer fault. Install new meter (CT). NMCTU NMCTS NMCTL NMCTI $ $ Special meter read Off-cycle meter read, during business hours. Does not include final meter reads SPMTRRDU SPMTRRDS SPMTRRDL SPMTRRDI $37.80 $ Call out fee for special meter read Travel time to perform a special meter read by a retailer, and the service is unable to be completed due to customer/retailer fault. Off-cycle meter read, during business hours. Does not include final meter reads 75 Meter test Customer meter accuracy testing of Ergon Energy whole current Type 5 and 6 meter. Also includes meter tests by Ergon Energy for Ergon Energy meters attached to a CT or VT. Only available where meter installed and operational. 75- Call out fee for meter test 76 Meter inspection and investigation on request Travel time to perform a meter test by a retailer, and the service is unable to be completed due to customer/retailer fault. Customer meter accuracy testing of Ergon Energy whole current Type 5 and 6 meter. Also includes meter tests by Ergon Energy for Ergon Energy meters attached to a CT or VT. Only available where meter installed and operational. A request to conduct a site review of the state of the customer's metering installation without physically testing the metering equipment. SPMTRRDU SPMTRRDS SPMTRRDL SPMTRRDI $37.80 $41.58 MTRTESTU MTRTESTS MTRTESTL MTRTESTI $17.50 $19.25 MTRTESTU MTRTESTS MTRTESTL MTRTESTI $17.50 $19.25 MTRINSPU MTRINSPS MTRINSPL MTRINSPI POA 77 Metering alteration Meter is being relocated or meter wiring altered and requires Ergon Energy to visit site to verify the integrity of the metering equipment. MOVEMTRU MOVEMTRS MOVEMTRL MOVEMTRI POA 78 Exchange meter Like for like meter exchange on request, unless not allowed by regulation MTRREPU MTRREPS MTRREPL MTRREPI POA No No No Yes No List for Alternative Control Services v1.1 page 24

25 3 List 79 Type 5 to 7 non-standard metering services 80 Removal of a meter (Type 5 & 6) Provision of Type 5 to 7 metering services above minimum requirements. For example: - provision, installation and maintenance of meters above minimum requirements (i.e. installation of a non-standard meter above minimum regulatory requirements on request) - provision of metering data above minimum requirements (such as urgent delivery, summarisation of metering data, historical metering data prior to the previous 2 years etc.) - provision of time of use metering data (provision of half hourly data on request if available. Collection and processing of probe read data from accumulation read interval capable meters on a one off basis.) - provision of energy pulsing output for a customer - interface to building management system Removal of a meter on request when an existing Type 5 or 6 meter remains installed at the premises. Includes remove meter and recommission installation; no re-wiring required. 81 Meter re-seal Where the customer has caused the meter to need re-sealing (e.g. by having electrical work done on site) 82 Install new or replacement meter - after hours 83 Change time switch Change to time switch setting As Quoted POA Customer RMMTRU RMMTRS RMMTRL RMMTRI POA MTRSEALU MTRSEALS MTRSEALL MTRSEALI POA Installation and provision after hours of a Type 5 and 6 or CT meter. All feeder types. NRMAHU NRMAHS NRMAHL NRMAHI POA 84 Change tariff Request to reprogram meter due to change in tariff (including adding or removing a tariff) and/or time of use setting (except for controlled load timing changes) CHTSRAU CHTSRAS CHTSRAL CHTSRAI POA CHTARIFU CHTARIFS CHTARIFL CHTARIFI POA 85 Reprogram card meters Attend and reprogram card meters to reflect retail tariffs, outside scheduled visit PRCDMTRU PRCDMTRS PRCDMTRL PRCDMTRI POA 86 Install metering related load control 87 Removal of load control device Installation of customer load control initiated and managed via the meter INMTRLDCU INMTRLDCS INMTRLDCL INMTRLDCI POA Remove load control relay or time clock on request RMLDCRLU RMLDCRLS RMLDCRLL RMLDCRLI POA Yes Yes Yes No No No Yes Yes List for Alternative Control Services v1.1 page 25

26 3 List 88 Change load control relay channel Change load control relay channel at retailer, customer or other third party request that is not part of initial load control installation, nor part of standard asset maintenance or replacement. CHLDCRCU CHLDCRCS CHLDCRCL CHLDCRCI POA No Ancillary Network Services 89 Services provided in relation to a of Last Resort (ROLR) event 90 Non-standard network data requests 91 Provision of services for approved unmetered supplies 92 Customer or retailer appointments Services Ergon Energy provides when a ROLR event occurs Customer requests provision of electricity network data requiring customised investigation, analysis or technical input (e.g. requests for pole assess information and zone substation data) Provision of services, other than standard connection, for approved unmetered equipment, public telephones, traffic lights and public BBQs. Includes attendance on site to verify a load change, following a customer request to increase or decrease the load of a network connected unmetered supply device. Works initiated by a customer or retailer, which are not covered by another service and are not required for the efficient management of the network, or to satisfy distributor purposes or obligations. Includes, but is not limited to: - restoration of supply due to customer action - re-test at customer's installation (i.e. customer has submitted Form A and the has issued a Service Order Request, but installation fails test and cannot be connected, requiring a re-test of the installation) - safety observer - tree trimming - switching - cable bundling - checking pump size for tariff eligibility. As Quoted POA No UNMTRSVCU UNMTRSVCS UNMTRSVCL UNMTRSVCI POA Customer Yes CUSTAPTU CUSTAPTS CUSTAPTL CUSTAPTI POA 93 Removal/rearrangement of network assets Removal, relocation or rearrangement of network assets (other than connection assets) at customer request, that would not otherwise have been required for the efficient management of the network List for Alternative Control Services v1.1 page 26

27 3 List 94 Aerial markers Installation of aerial markers (or Powerlink Hazard Identifiers) on service lines 95 Tiger tails Installation of covers on service lines 96 Assessment of parallel generator applications Services associated with assessing a generator on a customer's installation which will not be exporting into the distribution system. Includes costs associated with preparing a parallel generation agreement. 97 Witness testing Witnessing of testing carried out at the customer's installation by the connection applicant where reasonably required or (e.g. as the result of the introduction of a parallel generator on a customer's installation) Public Lighting Services 98 Removal/rearrangement of public lighting assets Relocation, rearrangement and removal of existing public light assets and energy efficient retrofit As Quoted POA Customer Yes Key: These services are subject to an additional layer of price regulation at the jurisdictional level, through Schedule 8 of the Electricity Regulation Even though the national economic regulator (the AER) has approved a higher price that EECL can charge for this service, the Queensland Government has stipulated a (lower) maximum price EECL is able to charge customers in EECL's supply area for these services. These services are subject to an additional layer of price regulation at the jurisdictional level, through Schedule 8 of the Electricity Regulation Even though the national economic regulator (the AER) has approved a higher price that EECL can charge for this service, the Queensland Government has stipulated that long rural / isolated customers in EECL's supply area are able to be charged for these services at the same rate as an urban / short rural customer. Note to customers: Where a service has been identified as on the above List, you should contact your electricity retailer to arrange the service. Your retailer will raise and submit a Service Order Request to Ergon Energy Network. If your electricity retailer is Ergon Energy Queensland (Retail), you should contact their National Contact Centre on For all other services, including those identified as Customer, you should contact the Ergon Energy Network Contact Service Centre on to discuss the work List for Alternative Control Services v1.1 page 27

28 3 List Table 3.2: Default Metering Services charges Default Metering Services Regulated metering charges 100 Primary service - Noncapital 101 Primary service - Capital A daily charge that recovers the operating cost of Type 5 and 6 meters. Applies to the primary metering service. A daily charge that recovers the capital cost of Type 5 and 6 meters installed before 1 July Applies to the primary metering service. ACSMNCC $ $ Controlled load - Noncapital 103 Controlled load - Capital 104 Embedded generation - Non-capital This daily charge applies to customers with existing connections (before 1 July 2015) and new installations (on or after 1 July 2015). It does not apply to meter replacements and additional meters required to accommodate additional tariffs other than controlled load. A supplementary daily charge that recovers the operating cost of Type 5 and 6 meters. Applies to each secondary controlled load. A supplementary daily charge that recovers the capital cost of Type 5 and 6 meters installed before 1 July Applies to each secondary controlled load. This daily charge applies to customers with existing connections (before 1 July 2015) and new installations (on or after 1 July 2015). It does not apply to meter replacements and additional meters required to accommodate additional tariffs other than controlled load. A supplementary daily charge that recovers the operating cost of Type 5 and 6 meters. Applies to all types of embedded generating units (with the exception of parallel generators that do not require the installation of a new meter). ACSMCC $ $ ACSMNCC $ $ ACSMCC $ $ ACSMNCC $ $ List for Alternative Control Services v1.1 page 28

29 3 List 105 Embedded generation - Capital Call out fee for Final Meter Read urban/short rural feeder Call out fee for Final Meter Read long rural/isolated feeder A supplementary daily charge that recovers the capital cost of Type 5 and 6 meters installed before 1 July Applies to all types of embedded generating units (with the exception of parallel generators that do not require the installation of a new meter). This daily charge applies to customers with existing connections (before 1 July 2015) and new installations (on or after 1 July 2015). It does not apply to meter replacements and additional meters required to accommodate additional tariffs other than controlled load. Travel time to perform a Final Meter Read by a retailer or customer, and the customer/retailer fault urban/short rural feeder. Travel time to perform a Final Meter Read by a retailer or customer, and the customer/retailer fault long rural/isolated feeder. ACSMCC $ $ FMTRRDU FMTRRDS $53.54 $58.89 FMTRRDL FMTRRDI $ $ List for Alternative Control Services v1.1 page 29

30 3 List Table 3.3: Public Lighting Services charges Public Lighting Services 130 EO&O - Major A daily charge (per light) that recovers costs related to the provision, construction and maintenance of public lighting assets (including emerging public lighting technology) owned and operated by Ergon Energy. Major public lights. 131 EO&O - Minor A daily charge (per light) that recovers costs related to the provision, construction and maintenance of public lighting assets (including emerging public lighting technology) owned and operated by Ergon Energy. Minor public lights. 132 G&EO - Major A daily charge (per light) that recovers costs related to the maintenance of public lighting assets (including emerging public lighting technology) gifted to Ergon Energy and thereafter maintained and operated by Ergon Energy. Major public lights. 133 G&EO - Minor A daily charge (per light) that recovers costs related to the maintenance of public lighting assets (including emerging public lighting technology) gifted to Ergon Energy and thereafter maintained and operated by Ergon Energy. Minor public lights. 134 EO&O - Major - Exit Fee Exit fee payable (per light) when a customer requests a public light owned and operated by Ergon Energy to be scrapped before the end of its useful operational life. Major public lights. 135 EO&O - Minor - Exit Fee Exit fee payable (per light) when a customer requests a public light owned and operated by Ergon Energy to be scrapped before the end of its useful operational life. Minor public lights. 136 G&EO - Major - Exit Fee Exit fee payable (per light) when a customer requests a public light gifted to and operated by Ergon Energy to be scrapped before the end of its useful operational life. Major public lights. ACSEOOMA $ $ ACSEOOMI $ $ ACSGEOMA $ $ ACSGEOMI $ $ EOOMAEXT $1,438 $1,582 EOOMIEXT $869 $956 GEOMAEXT $238 $ List for Alternative Control Services v1.1 page 30

31 3 List 137 G&EO - Minor - Exit Fee Exit fee payable (per light) when a customer requests a public light gifted to and operated by Ergon Energy to be scrapped before the end of its useful operational life. Minor public lights. GEOMIEXT $202 $ List for Alternative Control Services v1.1 page 31

32 Appendix 1: Metering services Appendix 1: Metering services Ergon Energy provides a range of metering services. This appendix outlines the service classification applying to each service grouping and how we recover the associated costs from customers. Standard Control Services Type 7 metering services apply where the metering installation does not require a meter under the NER (e.g. street, traffic, park and community lighting meters). Other metering related services associated with the provision of network services to our customers are also classified as Standard Control Services. This includes services related to load control and meter data management. The costs associated with Standard Control Services are recovered from customers through network tariffs billed to retailers. Our Information Guide for Standard Control Services Pricing provides further information on how the revenue requirements associated with Standard Control Services are passed on to customers. Alternative Control Services Ergon Energy provides three types of Alternative Control Services in relation to metering services: Auxiliary Metering Services Upfront metering charges Default Metering Services. Auxiliary Metering Services Auxiliary Metering Services are non-routine metering services that Ergon Energy provides on request (e.g. special meter reads). They are priced on a quoted basis. This means the costs to Ergon Energy in undertaking this work are recovered through separate charges levied on those who utilise the particular service. Tariffs for this service group are calculated on a POA basis, with the exception of services impacted by Schedule 8 of the Electricity Regulation Refer to Table 3.1. Call out fees may also apply. Upfront metering charges Upfront metering charges apply when a customer requests a new or replacement Type 5 or 6 meter (on or after 1 July 2015). These charges are billed to retailers. Call out fees may also apply. Meter replacements Ergon Energy has eight tariffs for meter replacements, which are differentiated by: the type of meter (i.e. single phase, dual element, polyphase or current transformer) the type of feeder the customer is connected to (i.e. either urban/short rural or long rural/isolated). The upfront charges applying to Type 5 and 6 meter replacements initiated by a customer are classified as a fee based service and are provided in Table List for Alternative Control Services v1.1 page 32

33 Appendix 1: Metering services New meter installations Due to system limitations, Ergon Energy has decided to implement a transitional solution for upfront meter charges associated with the installation of new meters in This transitional solution is similar to the one that applied in Under this transitional solution, new installations in will generally incur an upfront metering charge, plus a daily capital charge for a period of one year from the date of installation. To achieve a cost neutral outcome for the customer, we have discounted the relevant AER-approved upfront metering charge by one years worth of the relevant capital charge(s). We have developed 17 tariffs, which are distinguished by: the type of meter (i.e. single phase, dual element, polyphase or current transformer), the type of metering service (i.e. primary, controlled load and embedded generation), whether the meter is an additional meter at the customer s premises, and/or whether the new meter is required to accommodate additional tariffs other than controlled load or an embedded generation installation. The upfront charges applying to new Type 5 and 6 meter installations are classified as a fee based service and are provided in Table 3.1. After hours installation The installation and provision of a new or replacement Type 5 or 6 meter after hours is classified as a quoted service. Charges for this service are calculated on a POA basis. Refer to Table 3.1. Default Metering Services Ergon Energy has six metering service charges, which are distinguished by: the type of metering service o o o primary controlled load embedded generation the type of cost recovery o capital 7 o non-capital. 8 The metering service charges that apply to customers will differ, depending on the customer s circumstances. Figure 2 illustrates, at a high level, when each charge will apply. For billing purposes, the annual charges approved by the AER as part of the Pricing Proposal are converted into daily charges. The costs of wasted attendance associated with final meter reads 9 are recovered via a call out fee. There are two call out fees, which are differentiated by the type of feeder the customer is connected to (i.e. urban/short rural or long rural/isolated). Each of these charges is set out in Table Metering asset base recovery and tax. Operating expenditure. Final meter reads form part of the cost build-up of the non-capital charges List for Alternative Control Services v1.1 page 33

34 Appendix 1: Metering services Upfront capital contribution Metering service in regulatory control period Applicable regulated annual charges Existing connections (before 30 June 2015) Distributor paid for capital upfront Stays with regulated type 5 or 6 metering service Switches to competitive advanced metering service Regulated annual charge (non-capital) Regulated annual charge (capital) Regulated annual charge (capital) Meter replacements and additional single/polyphase meters to accommodate additional tariffs other than controlled load (on or after 1 July 2015) Customer pays capital upfront Stays with regulated type 5 or 6 metering service Switches to competitive advanced metering service Regulated annual charge (non-capital) No regulated annual charge New meter installations (1 July 2015 to 30 June 2016) Customer pays capital upfront (discounted) Stays with regulated type 5 or 6 metering service Switches to competitive advanced metering service Regulated annual charge (non-capital) Regulated annual charge (capital), for a period of two years from date of installation Regulated annual charge (capital), for a period of two years from date of installation New meter installations (1 July 2016 to 30 June 2017) Customer pays capital upfront (discounted) Stays with regulated type 5 or 6 metering service Switches to competitive advanced metering service Regulated annual charge (non-capital) Regulated annual charge (capital), for a period of one year from date of installation Regulated annual charge (capital), for a period of one year from date of installation Note: Where a Type 5 or 6 meter installed before 30 June 2015 is removed on or after 1 July 2015 (including for meter replacements), the regulated annual capital charge will apply. This is to ensure Ergon Energy is able to recover our capital costs in providing the pre 30 June 2015 meter. Figure 2: Application of regulated annual charges List for Alternative Control Services v1.1 page 34

35 Appendix 1: Metering services Unregulated metering services Type 1 to 4 meters record detailed energy usage and have a number of other capabilities, the most significant being remote communications facilities. These meters are not regulated by the AER. This means the business providing the service determines the associated costs and passes these costs directly on to the customer List for Alternative Control Services v1.1 page 35

36 Appendix 2: Public lighting services Appendix 2: Public lighting services Ergon Energy provides both Standard Control Services and Alternative Control Services in connection with public lighting. Standard Control Services As is the case with any electrical installation connected to Ergon Energy s distribution system, charges will apply for the use of the shared network to convey electricity to a public light installation. The costs to Ergon Energy in providing Standard Control Services are recovered through network tariffs billed to retailers. Further information is available in the Network Tariff Guide. Alternative Control Services Ergon Energy provides two main types of Alternative Control Services in connection with public lighting infrastructure: provision, construction and maintenance of public lighting assets, and emerging public lighting technology ( Public Lighting Services ) removal/rearrangement of existing public lighting assets. Other charges may also apply; depending on the service being by the public lighting customer (refer to Table 3.1). Public Lighting Services The costs of providing Public Lighting Services are recovered through a daily public lighting charge, which Ergon Energy bills retailers. These charges are based on the type of light (i.e. Major or Minor) and the ownership status (i.e. Ergon Energy Owned & Operated (EO&O) or Gifted & Ergon Energy Operated (G&EO)). Additionally, Ergon Energy will charge a one-off exit fee when a customer requests the replacement of an existing public light for a LED luminaire before the end of its useful operational life.10 These fees are also distinguished by the type of light and ownership status. A listing of Ergon Energy s daily public lighting charges and exit fees are provided in Table 3.3. If Ergon Energy is by a customer to construct non-standard public lighting, Ergon Energy may require the customer to pay an additional upfront amount towards the cost of the public lighting asset. Appendix G of the TSS sets out how this amount is calculated. Removal/rearrangement of existing public lighting assets The removal/rearrangement of existing public lighting assets is a quoted service. This means the costs to Ergon Energy in undertaking this work are not recovered through the daily public lighting charge, but are instead recovered through separate charges levied on those who utilise the service. Tariffs for this service are calculated on a POA basis. Refer to Table 3.1. Call out fees may also apply. 10 Outside of the LED program List for Alternative Control Services v1.1 page 36

37 Glossary Glossary Abbreviations AER AS CAC DNSP EG EO&O Ergon Energy, EECL G&EO GWh HV ICC kv kw Law LED LV MWh NEM NER NMI p.a. POA SAC TSS Australian Energy Regulator Australian Standard Connection Asset Customer Distribution Network Service Provider Embedded Generator Ergon Energy Owned & Operated Ergon Energy Corporation Limited Gifted & Ergon Energy Operated Gigawatt hour High Voltage Individually Calculated Customer Kilovolt Kilowatt National Electricity Law Light emitting diode Low Voltage Megawatt hour National Electricity Market National Electricity Rules National Metering Identifier Per annum on application Standard Asset Customer Tariff Structure Statement Definitions Alternative Control Service Australian Energy Regulator (AER) A distribution service provided by Ergon Energy that the AER has classified as an Alternative Control Service under the NER. Includes fee based services, quoted services, Default Metering Services and Public Lighting Services. The AER is an independent statutory authority that is part of the Australian Competition and Consumer Commission. The AER is responsible for the economic regulation of electricity networks in the National Electricity Market (NEM). It also monitors the wholesale electricity and gas markets and is responsible for compliance with and enforcement of the National Electricity Law (the Law), NER, National Gas Law and Rules, and the National Energy Retail Law and Rules List for Alternative Control Services v1.1 page 37

38 Glossary Connection Connection Asset Customer (CAC) Connection assets Connection point Customer Default Metering Services Direct Control Service Distribution Determination Distribution network The physical link to or through a transmission network or distribution network. Typically reflects those customers: with required capacity above 1,500 kva with energy consumption typically greater than 4 GWh per annum (p.a.) (but less than 40 GWh p.a.), or with required capacity below 1,500 kva where: o o a customer has a dedicated supply system which is quite different and separate from the remainder of the supply network, or inequitable treatment of otherwise comparable customers will arise from the application of the 4 GWh p.a. threshold. The CAC group is further subdivided into categories based on voltage levels as follows: 66 kv connected to either a 66 kv substation or a 66 kv line 33 kv connected to either a 33 kv substation or a 33 kv line 22/11 kv Bus connected to either a 22 kv or 11 kv substation 22/11 kv Line connected to either a 22 kv or 11 kv line. Those components of a transmission or distribution system which are used to provide connection services. Connection assets are those assets required to connect an electrical installation to the shared network and are all the assets from the connection point back up to and including the network coupling point. The agreed point of supply established between the Network Service Provider(s) and another Registered Participant, Non-Registered Customer or franchise customer. A person or entity that receives, or wants to receive a supply of electricity for a premises, or any other distribution service from Ergon Energy. A type of Alternative Control Service. Relates to: Type 5 and 6 meter installation and provision (before 1 July 2015) Type 5 and 6 meter installation and provision (on or after 1 July 2015), where the replacement meter is initiated by Ergon Energy as a distributor Type 5 and 6 metering maintenance, reading and data services. Distribution services subject to economic regulation by the AER under the NER. Direct Control Services are further subdivided into Standard Control Services and Alternative Control Services. The AER s Distribution Determination sets the revenue and pricing control regime that Ergon Energy must comply with for the current regulatory control period (i.e ). The electrical system used to transport electricity from the high voltage transmission network connection point to distribution network users List for Alternative Control Services v1.1 page 38

39 Glossary Embedded Generator (EG) Fee based services High Voltage (HV) Individually Calculated Customer (ICC) kw Low Voltage (LV) Major customer National Electricity Market (NEM) National Electricity Rules (NER) National Metering Identifier (NMI) Network capacity Network coupling point Network user EGs are those network users that export energy into the distribution system, except for network users with micro-generation facilities of the kind contemplated under Australian Standard (AS) EGs are separated into two categories: EGs that are connected to the distribution system and generate into the distribution system EGs that are connected to the distribution system, generate and take load from the system. 11 A type of Alternative Control Service which Ergon Energy undertakes at the request of an identifiable customer, retailer or appropriate third party which is levied as a separate charge. The costs of providing the service (and therefore price) can be assessed in advance of the service being. Refers to parts of the network that are 11 kv or above. Typically reflects those customers: with energy consumption typically greater than 40 GWh p.a., or with energy consumption lower than 40 GWh p.a. where: o o o o a customer has a dedicated supply system which is quite different and separate from the remainder of the supply network there are two or three customers in a supply system, making average prices inappropriate a customer is connected at or close to a Transmission Connection Point, or inequitable treatment of otherwise comparable customers will arise from the application of the 40 GWh p.a. threshold. 1,000 Watts which is a measure of the real component of power being consumed by the consumer s load. Refers to the sub 11 kv network. Are ICCs, CACs or EGs. The interconnected electricity grid covering Queensland, New South Wales, Victoria, Tasmania, South Australia and the Australian Capital Territory. Rules made under the Law which govern the operation of the NEM. A unique number assigned to each metering installation. The maximum demand (kw) that the distribution network can provide for at any one time. The point at which connection assets join a distribution network, used to identify the distribution service price payable by a connection customer. There are four network user groups included in Ergon Energy s network tariff structures ICCs, CACs, SACs and EGs. For the purposes of our network pricing documents, the term network user refers to both a customer and an EG. 11 The load side will be classified as an ICC, CAC or SAC, and a separate network tariff will apply List for Alternative Control Services v1.1 page 39

40 Glossary Premises Public Lighting Services Public lights Major Public lights Minor Quoted services Standard Asset Customer (SAC) Standard Control Service Means premises owned or occupied by the customer. A type of Alternative Control Service. Relates to the provision, construction and maintenance of public lighting assets owned by Ergon Energy, and emerging public lighting technology. Also encompasses public lighting exit fees. Includes the following lantern types: Metal Halide above 125 W Mercury Vapour above 125 W High Pressure Sodium above 100 W. Includes the following lantern types: Compact Fluorescent all wattages Fluorescent all wattages Metal Halide up to and including 125 W Incandescent all wattages Low Pressure Sodium all wattages LED all wattages Mercury Vapour up to and including 125 W High Pressure Sodium up to and including 100 W. A type of Alternative Control Service. Similar to fee based services, but they are priced on application as the nature and scope of these services is variable and the cost (and therefore price) is specific to the individual requestor s needs. Typically reflects those customers with annual energy consumption below 4 GWh p.a. Includes customers with micro-generation facilities (such as small scale photovoltaic generators) of the kind contemplated under AS The SAC group is further subdivided into network tariff categories based on whether: the customer s connection is metered or unmetered the customer s consumption relates to residential or business use the customer is taking supply at high voltage or low voltage the customer s consumption is above or below 100 MWh p.a. the customer has a meter installed capable of recording demand the customer s supply is capable of being controlled by Ergon Energy. A distribution service provided by Ergon Energy that the AER has classified as a Standard Control Service under the NER. Includes network services, some connection services (including small customer connections) and Type 7 metering services. Ergon Energy recovers our costs in providing Standard Control Services through the DUOS component of network tariffs which are billed to retailers List for Alternative Control Services v1.1 page 40

41 Glossary Tariff class Unmetered A class of customers for one or more Direct Control Services who are subject to a particular tariff or particular tariffs (as defined in the NER). Ergon Energy has five tariff classes for Alternative Control Services: fee based services (urban/short rural) fee based services (long rural/isolated) quoted services Default Metering Services Public Lighting Services. A customer who takes supply where no meter is installed at the connection point List for Alternative Control Services v1.1 page 41

42 Contact information Group Manager Regulatory Affairs Ergon Energy Corporation Limited PO Box 264 FORTITUDE VALLEY QLD 4006 Telephone: VALLEY QLD

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