Processes supported by SAP software

Transcription

1 Processes supported by SAP software DC-Store-Process Pallet building Goods issue, goods receipt, back-store and front-store movements, trashgates PDA stock query Supply Chain Event Management (SCEM) Tracking of deliveries DC - Store Smart Shelf Gillette Mach3 Procter&Gamble - Pantene Shampoo Kraft Food Philadelphia Portal for Employees of Extra and Partners Stock Overview, Alert Monitor, Delivery Status, Backroom Inventory Reports on historical data: inventory over time, inventory levels etc. Technical Evaluations: Read rates by Gate, product, shipment etc. Customer counting SAP AG 2006, UbiComp / Heuser, Nochta / 31

2 RFID Processes DC and Store Backroom 1 All cartons for the store and the pallets are tagged 2 An RFID Gate at the ramp reads each pallet and each carton that leaves the gate DC Essen 3 An RFID Gate at the ramp reads each pallet and each carton that is transported into the backstore; Store Rheinberg What shall be tested? Reading rate and quality Placing of the tags Carton arrangement Data formats and aggregation Error handling and outside influences Requirements to IT-Systems SAP AG 2006, UbiComp / Heuser, Nochta / 32

3 Future Store - Videos Process SAP AG 2006, UbiComp / Heuser, Nochta / 33 Technology

4 Metro Future Store Initiative Gillette Smart Shelf SAP AG 2006, UbiComp / Heuser, Nochta / 34

5 Outline Involving Smart Physical Objects in Business Processes Radio Frequency Identification (RFID) Applications in Business Processes: Smart Shelf SAP AG 2006, UbiComp / Heuser, Nochta / 35

6 RFID Smart Shelf Prototype (SAP) Overview Smart Shelf with RFID technology Recognizes position of products Sends state of shelf to SAP system SAP System Monitors state of shelf Recognizes Misplacement Expiration date Out-of-Stock situation Plan-o-gram compliance Sends alerts to mobile devices SAP AG 2006, UbiComp / Heuser, Nochta / 36

7 Smart Shelf Demo Applications Shelf Monitor & Plan-o-gram Remote Inventory Management SAP AG 2006, UbiComp / Heuser, Nochta / 37

8 Smart Shelf Some Technical Details Items equipped with RFID transponders 125kHz EM Marin system 6x6 RFID antenna grid 12 antennas multiplexed in 1 reading unit overall 3 units 3 antennas are read in parallel (130ms per successful read) 9 items can be detected Read miss rate: 0.3 % Average response: 1.5 s SAP AG 2006, UbiComp / Heuser, Nochta / 38

9 Smart Shelf Hardware Architecture SAP AG 2006, UbiComp / Heuser, Nochta / 39

10 Smart Shelf Interleaved Reading SAP AG 2006, UbiComp / Heuser, Nochta / 40

11 Smart Shelf with Electronic Price Labels Hersteller/Grosshändler Zentrale Hersteller/Grosshändler Filiale Category SAP R/3 Manager SCE SAP SAP R/3 R/3 Retail FI SAP Retail R/3 SCE Store SAP Filiale R/3 FI Preis festlegen Artikel an legen Kasse Artikel-DB Artikel-DB lokal Verheiratung Etikett & Produkt EAN von Etikett & Produkt einlesen Schnittstelle zum Funk LAN Anbringen der Etiketten Datenübertragung Rückmeldung Vom Etikett Anzeige des neuen Preises SAP AG 2006, UbiComp / Heuser, Nochta / 42

12 Outline Involving Smart Physical Objects in Business Processes Radio Frequency Identification (RFID) Applications in Business Processes: Smart Shelf without Tags SAP AG 2006, UbiComp / Heuser, Nochta / 43

13 Principle of Load Sensing Load sensors under corners of surface (e.g. pallet, shelf, floor) detect: Weight of objects on surface Position of objects on surface Interactions with surface, e.g. adding or removing objects Table equipped with load sensors. 1kg load sensor (Photo: Bongshin) 50kg load sensor 50t load sensor (Photo: Bongshin) SAP AG 2006, UbiComp / Heuser, Nochta / 44

14 Basic Calculations F i,1 i 4: Forces at sensors after action F0 i,1 i 4: Forces at sensors prior to action x max : length of surface y max : width of surface F x : Force at point of action after action F0 x : Force at point of action prior to action Weight: = i = 4 4 F x F i F 0 x = F 1 i = 1 W = F x F 0 x 0 i x: x-coordinate of point of action x = x max ( F 2 F 0 2 ) + ( F 3 F 0 3 ( F x F 0 ) y: y-coordinate of point of action x ) y = y max ( F 3 F 0 3 ) + ( F 4 F 0 4 ( F x F 0 ) x ) SAP AG 2006, UbiComp / Heuser, Nochta / 45 Force F 1 at (0,0) Force F 4 at (0,y max ) Force F x at (x,y) Force F 2 at (x max,0) Force F 3 at (x max,y max )

15 Advantages Cheap: load cells at less than $100 Robust: works in almost every environment (e.g. metal environment) Everyday compatible: no tagging of objects required Flexible: Feasible for any kind of object Feasible for any size of object (load cells from 1kg to 200t) SAP AG 2006, UbiComp / Heuser, Nochta / 46