ISM MANUAL. Table of content. 0 1 Table of content. 1 Introduction 1 Introduction All vessels 1 1 Introduction 1 2 Definitions 1 3 Abbreviations

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1 Table of content 0 Table of content 0 Table of content All vessels 0 1 Table of content 0 2 Revision log 1 Introduction 1 Introduction All vessels 1 1 Introduction 1 2 Definitions 1 3 Abbreviations 2 Policies 2 Policies All vessels 2 1 Health & Safety policy 2 2 Environmental policy 2 3 Drug & Alcohol policy 2 4 Smoking policy 2 5 IT policy 2 6 Code of conduct policy 2 7 Tools and sharp objects policy 2 8 Jewelry policy 3 Company Responsibilities and authority 3 Company Responsibilities and authority All vessels 3 1 Ownership 3 2 Organization chart 3 3 Description of Post Managing Director 3 4 Description of Post Chief Operating Officer 3 5 Description of Post HSSE Assistant 3 7 Description of Post HR Coordinator 3 8 Description of Post Vessel Superintendent 3 9 Description of Post Chief Financial Officer 3 10 Description of Post Accountant 3 11 Office contact list 3 12 Vessel contact list 3 13 Recruitment and Training shore based personnel 3 15 Description of Post Marine Superintendent 3 16 Description of Post Senior Captain (SC) 3 17 Description of Post Technical Manager 3 18 Description of Post Technical Purchaser 3 19 Description of Post HSSE Manager 3 20 Description of Post Crew Coordinator 3 22 Description of Post Salary Accountant 4 Designated Person Ashore and Company Security Officer 4 Designated Person Ashore and Company Security Officer All vessels 4 1 Designated Person Ashore and Company Security Officer Issue date Rev. no. 26 Doc. no. SMS Page 1 of 5

2 Table of content 5 Master s responsibility and authority 5 Master s responsibility and authority All vessels 5 1 Master s responsibility and authority 6 Resources and personnel 6 Resources and personnel All vessels 6 1 Crewing 6 2 Education and training 6 3 Courses and training matrix 6 4 Familiarization 6 5 Evaluation and appraisals 6 6 Description of Post Master 6 7 Description of Post Deck Officer 6 8 Description of Post Deckhand 6 9 Description of Post Chief Engineer 7 Shipboard operations 7 Shipboard operations All vessels 7 1 Risk Assessment 7 2 Toolbox talks 7 3 Safe navigation and bridge routines 7 5 At sea 7 6 Hygiene, galley and accommodation procedure 7 7 Embarking and Disembarking of persons in port 7 11 Vessel access from pontoon 7 13 Boarding/departing other vessel 7 14 Lifting operations 7 15 Bunker procedure 7 18 Connecting or disconnecting shore power 7 19 Mooring 7 21 Handling of hazardous materials 7 22 Walkways conditions 7 23 Work permits 7 24 Personal protective equipment 7 25 Garbage management 7 26 Passenger list 7 27 Receive bunker offshore (vessel to vessel) 7 28 Engine procedures 7 29 Diving operation in the vicinity of the vessel 7 31 Cargo securing 7 32 Hand and power tool usage 7 33 Working aloft 7 34 Examinations, medical treatment and vessels medicine 7 35 Mooring buoy operations 7 36 Dangerous goods handling Issue date Rev. no. 26 Doc. no. SMS Page 2 of 5

3 Table of content 7 Shipboard operations CTV 7 4 Voyage planning 7 8 Transfer of passengers offshore 7 9 Boarding offshore structures 7 10 Operation near offshore installations 7 12 Boarding/departing a tower 7 16 Filling fuel tanks on wind turbines 7 17 Power supply to wind turbine 7 20 Mooring a wind tower 7 30 Handling an ROV operation 7 38 Crew s on site responsibilities for stand by vessel 7 39 Handling of Sky climber from vessel 7 42 Loading and discharging of lube oil tank 7 45 High pressure washing of TP 7 Shipboard operations Ambulance Voyage planning and operational area assessment 7 43 Embarking and disembarking car 7 Shipboard operations Tanker 7.4 Voyage planning 7 40 Discharging to terminal 7 41 Vessel to Vessel Transfer Operation 8 Emergency procedures 8 Emergency procedures All vessels 8 1 Safety organization chart 8 2 Office Emergency Response Procedure 8 3 Emergency Preparedness and office emergency response team 8 4 Drills Drill schedule 8 5 Abandon ship 8 6 Fire On board 8 7 Man over board Muster lists 8 9 Collision 8 10 Grounding 8 11 Serious injury / Illness 8 12 Oil spill 8 15 Emergency anchoring 8 16 Emergency towing 8 17 Emergency engine procedures 8 Emergency procedures CTV Fire Wind tower Muster lists including IP duties (CTV with more than 12 PAX, DONG vessels excluded) 8 13 Service vessel major breakdown Issue date Rev. no. 26 Doc. no. SMS Page 3 of 5

4 Table of content 8 14 Personnel stranded on WT by weather 9 Reports and analysis 9 Reports and analysis All vessels 9 1 Non conformities, accidents and hazardous occurrences 9 2 Follow up investigation 9 3 Suggestions for improvement 9 4 On board complaint 10 Maintenance of the ship and equipment 10 Maintenance of the ship and equipment All vessels 10 1 Maintenance 10 2 Inspection 10 3 Critical equipment 10 4 Purchasing 10 5 Reporting a claim 11 Documentation 11 Documentation All vessels 11 1 Document control Record control 11.3 Documents to be posted onboard 11 Documentation Ambulance Record control index Ambulance 11 Documentation Tanker Record control index Tanker 12 Company verification, review and evaluation 12 Company verification, review and evaluation All vessels 12 1 Internal & external audit 12 3 Company verification and review 13 Forms 13 Forms All vessels 13 1 Confirmation of understanding 13 2 Acceptance of policies 13 5 Hand over report 13 7 Master s review 13 8 Work permit form Passenger list Evaluation and appraisal form Drill evaluation form Risk assessment form Toolbox talks form Safety meeting form Purchase order form Claim reporting form Crew list form Issue date Rev. no. 26 Doc. no. SMS Page 4 of 5

5 Table of content Safety induction for visitors, contractors and passengers/ips Voyage plan Complaint form Emergency communication flowchart (template) 13 Forms Tanker Delivery declaration Record of Rechecks 14 Checklists 14 Checklists All vessels 14 1 Familiarization for Senior Captains 14 2 Familiarization for new crewmember 14 3 Transfer bunker checklist Arrival Checklist Departure Checklist 14 Checklists CTV 14 4 Launching after docking at slipway checklist 14 5 Launching with hoist checklist m zone checklist 14 Checklists Tanker Ship Shore Safety Checklist Bunker Safety Checklist Entering EX Zone Checklist 14 Checklists Ambulance 14 4 Launching after docking at slipway checklist 14 5 Launching with hoist checklist Issue date Rev. no. 26 Doc. no. SMS Page 5 of 5

6 Revision log Code for changes concerning different vessel types: ALL = All vessels CTV = All Crew Transfer Vessels CTV24 = All CTV vessel carrying more than 12 PAX TANKER = Tanker Vessel AMBULANCE = Ambulance Vessel Text marked bold in this log included in last revision of SMS Doc. Number Name Rev. Date Comment SMS Dangerous gods handling SMS Courses and training matrix SMS SMS Documents to be posted on board Non conformities, accidents and hazardous occurrences SMS Description of post Master SMS Description of post Chief Operating Officer SMS Reporting a claim SMS Purchasing SMS Maintenance SMS SMS SMS Description of post Technical purchaser Description of post Technical Manager Description of post Senior Captain (SC) SMS Office contact list SMS Internal and external audit SMS Organization Chart All: Major change, fully reviewed procedure. Some vessels exempted from compliance to carry Dangerous Gods that can be classified as Carry Onboard Stores. New routines included. All: Minor change, information regarding ECDIS added. All: Medium change, revision numbers updated All: Minor change, information regarding safety alerts and lessons learned added. All: Major change, updated work description, mostly effecting Master All: Major change, updated work description, mostly effecting COO All: Minor change, updated positions to fit current organization All: Minor change, updated positions to fit current organization All: Minor change, updated positions to fit current organization All: Minor change, updated positions to fit current organization All: Major change, updated work description, mostly effecting Technical Manager All: Major change, updated work description, mostly effecting SC. All: Major change, new employees added. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. Issue date Rev. no. 62 Doc. no. SMS Page 1 of 21

7 Revision log SMS Company verification and review SMS Follow up investigation SMS SMS SMS SMS SMS SMS SMS Emergency preparedness and office emergency response team Description of post Crew Coordinator Description of post HSSE Manager Recruitment and training shore based personnel Description of post Chief Financial Officer Description of post Vessel superintendent Description of post HR Coordinator SMS Introduction SMS Vessel contact list SMS Crewing SMS SMS SMS SMS Masters responsibility and authority Familiarization for new crewmember Office Emergency Response Procedure Description of post Salary accountant SMS Drills All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Major change, updated work description and new name of position. mostly effecting Vessel Superintendent. All: Minor change, updated positions to fit current organization. All: Minor change, updated positions to fit current organization. All: Minor change, corrected wrong phone number. All: Minor change, information regarding medical certificate requirement. All: Minor change, removed one bullet point under master standing orders (MSO). All: Minor change, added handling and recommendation to involve PAX/IPs in vessel emergency drills. Added onboard handling of Carry Onboard Stores familiarization. All: Minor change, updated positions to fit current organization. All: Major change, new document, mostly effecting salary accountant. All: Minor change, layout. Issue date Rev. no. 62 Doc. no. SMS Page 2 of 21

8 Revision log SMS Embarking and disembarking of persons in port All: Minor change, reference to induction forms removed SMS Health and safety policy SMS Environmental policy SMS Drug and alcohol policy SMS Smoking policy All: Medium change, reviewed and signed by CEO. All: Medium change, reviewed and signed by CEO. All: Minor change, signed by CEO All: Medium change, reviewed and signed by CEO. SMS IT policy All: Minor change, signed by CEO SMS Code of conduct policy SMS Tools and sharp objects policy SMS Jewellery policy SMS Voyage plan SMS Company verification and review SMS Entering EX Zone checklist SMS Safety organization chart All: Minor change, signed by CEO All: Minor change, signed by CEO All: Minor change, signed by CEO All: Medium change, added some criteria for voyage planning to reach legislation standards All: Medium change, procedure updated to reflect current management routines Tanker: Minor change, empty page removed All: Minor change, 2 nd officer changed to deck officer SMS Vessel to vessel transfer procedure Tanker: Minor change, deckhand changed to deck crew SMS Handling of sky climber from vessel CTV: Minor change, deckhand changed to deck crew SMS Mooring buoy operation All: Minor change, deckhand changed to deck crew SMS Receive bunker offshore (Vessel to vessel) All: Minor change, deckhand changed to deck crew SMS Mooring a wind tower SMS Power supply to wind turbine CTV: Minor change, deckhand changed to deck crew CTV: Minor change, deckhand changed to deck crew SMS Filling fuel tanks on wind turbine CTV: Minor change, deckhand changed to deck crew Issue date Rev. no. 62 Doc. no. SMS Page 3 of 21

9 Revision log SMS Bunker procedure All: Minor change, deckhand changed to deck crew SMS Boarding/departing other vessel All: Minor change, deckhand changed to deck crew SMS Boarding/departing tower SMS Boarding offshore structure CTV: Minor change, deckhand changed to deck crew CTV: Minor change, deckhand changed to deck crew SMS Transfer of passengers offshore CTV: Minor change, deckhand changed to deck crew SMS Evaluation and appraisal SMS Familiarization SMS Courses and training SMS Safety meeting form SMS Masters review SMS Drill schedule SMS Drills SMS Documents to be posted onboard SMS Technical failure report SMS SMS Familiarization for new crewmember Non conformities, accidents and hazardous occurrences SMS Definitions SMS Emergency Preparedness and office emergency response team All: Minor change, deckhand changed to deck crew All: Minor change deck officer changed to deck crew All: Minor change, deck crew changed to deckhand All: Medium change, form updated to reflect current safety management routines. All: Major change, completely new masters review template. Generic tick off system removed. Only important issues to be reported in written. All: Major change, completely new schedule template require all masters to read and implement onboard. All: Major change, new drill routines and procedures require all masters to read and implement onboard. All: Major change, new document to be posted onboard added Emergency communication flowchart and Drill schedule. Updated revision on various documents All: Major change, document removed. All: Medium change, updated with familiarization on transfers. All: Medium change, reviewed and updated with information regarding safety observation. All: Medium change, definitions regarding reporting updated. All: Major change, procedure text washed (1 page removed), added instruction and new routine regarding Emergency communication flowchart Issue date Rev. no. 62 Doc. no. SMS Page 4 of 21

10 Revision log SMS Reporting a technical failure SMS Emergency Communication Flowchart SMS Safe Navigation SMS Safety induction for red IPs SMS Organization chart SMS Masters authority and responsibility SMS Oil spill SMS Mooring SMS Introduction SMS Office contact list SMS SMS Loading and discharging of lube oil tank Safety induction for visitors, contractors and passengers/ips SMS Suggestion for improvement SMS Handling of Sky climber from vessel SMS Record control index CTV All: Major change, document removed since content not relevant All: Major change, new document added to SMS All: Medium change, changed name on procedure to Safe navigation and bridge routines. Updated logbook keeping section. CTV24: Major change, document removed. All: Medium change, reviewed to reflect current organization All: Major change, included Masters Standing Orders instruction shall be in place on all vessels. All: Medium change, performed text washing and simplified procedure. Implemented suggestion for improvement received from crew. All: Major change and update of procedure. Included purpose, scope and responsibilities. All: Minor change, bridging to clients systems included All: Medium change, updated with new employees. CTV: Medium change, included test of high level alarm All: Medium change, structure. All: Medium change, suggestion for improvement function can now be applied to other internal systems implemented in the company CTV: Medium change, work description updated based on feedback from crew CTV: Medium change, documents added SMS Record control index Ambulance AMBULANCE: Medium change, documents added SMS Record control index Tanker SMS Documents to be posted TANKER: Medium change, documents added All: Minor change, revision updated Issue date Rev. no. 62 Doc. no. SMS Page 5 of 21

11 Revision log SMS Safe navigation SMS Safety organization chart SMS Departure Checklist SMS Arrival Checklist SMS Safe navigation SMS SMS Safety induction for visitors, contractors and passengers Safety induction for passengers SMS Organization chart SMS Follow up investigation SMS Non conformities, accidents and hazardous occurrences SMS High pressure washing of TP All: Minor change, number of levels of watch corrected All: Minor change, language check and sentence structure. All: Major change, new document created Departure checklist All: Major change, new document created Arrival checklist All: Major change, vessel arrival departure routines added in a new section in procedure All: Major change, document to include passengers as well as contractors and visitors. All: Medium change, document removed. SMS to be used for all visitors/contractors/passengers. All: Minor change, new positions added. All: Minor change, previously it stated that all incidents, accidents and near misses should be investigated, changed to that threshold values trigger investigations. All: Minor change, reviewed and edited to fit the system used today. CTV: Major change, new procedure added SMS Office emergency response procedure All: Minor change, HSSE assistant added as secretary SMS Crewing SMS Education and training SMS Definitions SMS SMS Handling of hazardous materials Voyage planning and operational area assessment All: Minor change, edited to reflect todays HR department All: Minor change, replaced HR coordinator with crew coordinator All: Minor change, exposure hour added All: Minor change, edited to fit how we work with hazardous materials today, information about the intranet MSDS library removed. AMBULANCE: Major change, new voyage planning procedure created for ambulance vessel describing operational area assessment routine. Issue date Rev. no. 62 Doc. no. SMS Page 6 of 21

12 Revision log SMS Examinations, medical treatment and vessels medicine SMS Courses and training matrix SMS Office contact list SMS Muster list including IP duties SMS Muster list SMS Familiarization SMS Description of post Crew Coordinator All: Minor changes, recommendation to insert notes in ship logbook up on disposal of medicine, restriction of keeping personal sensitive medical records public available. Spelling correction. All: Minor change, added clarification to legal reference (STCW) and rules concerning Danish flagged vessels All: Major change, new employees added. CTV24: Major change, responsibility to bring SART and EPIRB during abandon ship, moved to master from deckhand + other minor changes NOTE: MOB alarm 3 long removed and replaced by 7 short + 1 long followed by announcement MOB All: Major change, responsibility to bring SART and EPIRB during abandon ship, moved to master from deckhand + other minor changes NOTE: MOB alarm 3 long removed and replaced by 7 short + 1 long followed by announcement MOB All: Minor change, requirement to send familiarization form to HR department is removed. All: Major change, new document. SMS Description of post HR coordinator All: Major change, edited to fit the current organization SMS Man over board SMS Emergency engine procedure SMS Designated person ashore SMS Emergency preparedness and office emergency response team SMS Vessel contact list SMS Ownership All: Minor change, spelling. All: Minor change, emergency procedures are only needed when vessel specific action needs to be taken to get machinery running. All: Minor change, procedure changed name to include Company Security Officer. Some small updates to text describing DPA/CSO and deputy function. All: Minor change, corrected reference number to office contact list. All: Major change, new vessel added. MMSI number added to vessels. All: Minor change, edited to reflect current fleet. Added IMO numbers. Issue date Rev. no. 62 Doc. no. SMS Page 7 of 21

13 Revision log SMS Evaluation and appraisal form SMS SMS SMS Familiarization for new crewmember Safety induction for visitors/contractors Documents to be posted onboard SMS Garbage management All: Minor change, empty page removed. All: Major change, new points added regarding garbage management, safe transfers and vessel maneuvering characteristics and limitations. All: Major change, edited to include passengers, form SMS safety induction for passengers is obsolete. All: Major change, new document to be posted added. Header layout updated. All: Major change, procedure reviewed and edited. SMS Embarking and disembarking car Ambulance: Major change, new document. SMS Risk assessment form SMS Muster lists including IP duties SMS Muster lists SMS Safety organization chart SMS Description of post Technical superintendent SMS Voyage planning SMS Ownership SMS Loading and discharging of lube oil tank SMS Crew list SMS Galley and Accommodation inspection SMS Abbreviations SMS Personal protective equipment All: Minor change, issue date added All: Minor change, issue date added All: Minor change, issue date added All: Minor change, issue date added All: Minor change, issue date added. All: Major change, requirement to send for approval removed. All: Minor change, Defender added. CTV: Major change, new document containing instruction how to handle tank container (Used by Supplier) All: Minor change, to content to fit all vessel types All: Major change, procedure name updated to Hygiene, galley and accommodation procedure. Defined responsibilities, NC reporting and training. All: Minor change, IP defined. All: Major change, updated PPE requirements for different operations. Added working at height and crane operation to matrix. Issue date Rev. no. 62 Doc. no. SMS Page 8 of 21

14 Revision log SMS Familiarization of new crew members SMS Courses SMS Voyage plan SMS IT policy SMS Introduction SMS Familiarization for senior captain SMS Hand over report SMS Company verification and review SMS Follow up investigation SMS Risk assessment SMS Designated person ashore SMS SMS SMS Description of post HSSE Manager Description of post Flag captain Description of post HSSE Assistant SMS Organization Chart SMS Record control index Tanker All: Major change, familiarization for deckhand added. Additional items added All: Major change, changed name to Courses and training matrix, added food and hygiene course for vessels applying to MLC code. Added company SMS training to the matrix. Changed and simplified wording. All: Major change, signature removed. All: Minor change, HSEQ coordinator changed to HSSE manager. All: Minor change, sentence changed from saying that all documents are created by HSEQ coordinator, to, all documents are reviewed by the HSSE manager. All: Minor change, HSEQ changed to HSSE All: Major change, removed requirement to sign before sending to office. Row for safety alert and lesson learned added. HSEQ department changed to HSSE department. All: Minor change, HSEQ department changed to HSSE department. All: Minor change, HSEQ coordinator changed to HSSE manager. All: Minor change, HSEQ Coordinator changed to HSSE Manager. HSEQ Department changed to HSSE Department. All: Major change, new Deputy Designated person ashore. All: Minor change, backup for changed from HSEQ coordinator to HSSE assistant. All: Major change, Document removed. All: Minor change, updated responsibilities. Changed from HSEQ coordinator to HSSE assistant. All: Major change, flag captain and accountant assistant removed. HSEQ Coordinator exchanged with HSSE Assistant. Tanker: Major change, hours of rest form added. Issue date Rev. no. 62 Doc. no. SMS Page 9 of 21

15 Revision log SMS Record control index Ambulance Ambulance: Major change, hours of rest form added. SMS Record control index CTV CTV: Major change, hours of rest form added. SMS Internal & external audit All: Minor change, procedure updated to reflect current company audit routines, follow up audit removed from management system. SMS Onboard complaint All: Minor change, reference to form from Intranet to SMS SMS Complaint form All: Major change, new document. Complaint form moved from intranet to be a form included in SMS. SMS Office emergency response procedures All: Minor change, added number for Danish defense command, in case of environmental accidents in Danish waters. HSEQ coordinator exchanged for HSSE manager. SMS Passenger list All: Minor change, layout updated. SMS Safety induction for visitors/contractors All: Minor change, PPE matrix edited to be in line with SMS SMS Emergency Towing All: Minor change, Peril at sea and salvage guide, removed. SMS Fire onboard All: Minor change, enlarged font size. SMS Office contact list All: Major change, new contacts. SMS Safe Navigation All: Major change, text washing, Included routines and instructions for ECDIS approved vessels and electronic chart routines. Updated manning levels, included anchor/mooring buoy watch level 3. SMS Vessel contact list All: Major change, MMSI numbers added. Defender added. Danish satellite phone number for Detecter. Country code is changed from +46 to +45 Attender s phone number is corrected, the last numbers is changed from 34 to 33. SMS Safety induction for IPs CTV24: Minor change, adjusted safety induction for passengers to fit safety induction for IPs. IP now signing out for basic safety training and medical certificate. SMS Documents to be posted onboard All: Major change, smoking policy, Crew List and Man over board emergency procedure added. Corrected document numbers. Column with revision numbers added. SMS Vessel contact list ALL: Minor change, new contact added and telephone Issue date Rev. no. 62 Doc. no. SMS Page 10 of 21

16 Revision log connections updated SMS Office contact list ALL: Minor change, new contact added and telephone connections updated SMS Ownership ALL: Minor change, new vessel Detecter added to list SMS Description of Post Master ALL: Minor change, included responsibility for loading/discharging of the vessel and complying to site HSE requirement SMS Courses Tanker and CTV24: Minor change, added courses relevant for vessel type SMS Definitions ALL: Minor change, added definitions to the list SMS Abbreviations ALL: Minor change, added abbreviations to the list SMS Personal Protective Equipment ALL: Minor change, removed requirement to wear helmet in engine room from matrix SMS Delivery Declaration TANKER: Minor change, added content to delivery declaration SMS Documents to be posted on board ALL: Major change, new document implemented that show what document that shall be displayed onboard SMS Document control ALL: Major change, document updated with new information about Record control and documents to be posted on board. And new responsibilities for master SMS Muster list including IP responsibility CTV24: Major change, new muster list including IP with certain responsibility SMS Muster lists CTV+AMBULANCE+TANKER: Minor change, additional information inserted to clarify mustering procedure SMS Muster lists CTV+AMBULANCE+TANKER: Minor change, Document changed number to SMS SMS Record control index Tanker TANKER: Major update, new document implemented. Shall be used as a new index for the forms and report folder. SMS Record control index Ambulance AMBULANCE: Major update, new document implemented. Shall be used as a new index for the forms and report folder. SMS Record control index CTV CTV: Major update, new document implemented. Shall be used as a new index for the forms and report folder. SMS Record control ALL: Major update, document cancelled. SMS Grounding ALL: Minor update, added inspection of void spaces and sounding of tanks. Performed minor text washing. SMS Safety meeting form ALL: Minor update, small changes and Safety Alert box included Issue date Rev. no. 62 Doc. no. SMS Page 11 of 21

17 Revision log SMS Entering EX zone Checklist TANKER: Major update, new Checklist implemented SMS Bunkering Safety Checklist TANKER: Major update, new Checklist implemented SMS Ship Shore Safety Checklist TANKER: Major update, new Checklist implemented SMS Records of Rechecks TANKER: Major update, new form implemented SMS Delivery Declaration TANKER: Major update, new form implemented SMS Vessel to Vessel Transfer Operation TANKER: Major update, new procedure implemented SMS Discharging to terminal TANKER: Major update, new procedure implemented SMS Internal & External Audit ALL: Minor update to reflect removal of Audit plan from SMS SMS Audit Plan ALL: Major update: Document removed from SMS, control of audit interval to be maintained by master and HSE department SMS Muster lists Minor change Updated wording on 2nd Officer to Deck Officer SMS Fire Wind Tower Minor change Updated name and number on procedure SMS Fire Onboard Major change New procedure, contingency plan for fire onboard SMS Receive bunker offshore (vessel to vessel) Minor change Updated wording on 2nd Officer to Deck Officer SMS Description of Post Deckhand Minor change Clarified description for deckhand with certain engine responsibility SMS Description of Post Second Officer Minor change Changed wording on 2nd Officer to Deck Officer SMS Evaluation and appraisals Minor change Changed wording on 2 nd Officer to Deck Officer SMS Table of content Minor change Included new procedure Handling of Sky climber from vessel SMS Vessel contact list Included new vessels SMS Office contact list Included new staff Issue date Rev. no. 62 Doc. no. SMS Page 12 of 21

18 Revision log SMS Ownership Included new vessels SMS Handling of Sky climber from vessel Major change New procedure SMS Risk Assessment Form Minor change Inserted document control. SMS Vessel contact list Added vessels M/V RESCUER and M/V DISPATCHER to the list. SMS Office contact list Updated contact list. SMS Safety organisation chart Peter Franklin appointed role as Designated Person Ashore. SMS Designated person ashore Peter Franklin appointed role as Designated Person Ashore and Company Security Officer. Victor Gärdehed changed to Deputy Designated Person Ashore and Company Security Officer. SMS Description of Post HSSE Manager Updated work description and responsibilities. SMS Description of Post HSEQ Coordinator Updated work description and responsibilities. SMS Organisation chart Updated chart. Change of title from HSEQ Manager to HSSE Manager. SMS Table of content Updated name SMS Description of Post HSSE Manager. SMS Courses Changed the course Danish Maritime Legislation and Ship Administration for foreign masters from recommended to mandatory course. SMS Organisation chart Changes to HSEQ department was updated in the chart. SMS Dangerous goods handling New procedure has been added applicable for vessels who have received a document of compliance for carriage of dangerous goods. SMS Safety organization chart Information was updated for the new DPA. Issue date Rev. no. 62 Doc. no. SMS Page 13 of 21

19 Revision log SMS Designated person ashore Information and contact details was updated for the new DPA. SMS Description of Post HSEQ Manager Added a new work description to the SMS. SMS Description of Post HSEQ Coordinator The field Backup for was updated in the work description. SMS Office contact list The contact list was updated with changes to the HSEQ Coordinator and DPA positions. SMS Table of content The name of the procedure SMS was changed from handling of dangerous goods to Handling of hazardous materials. New work description SMS Description of Post HSEQ Manager was added. SMS SMS Handling of hazardous materials Familiarization for new crewmember The name of the procedure was changed from handling of dangerous goods to Handling of hazardous materials. In addition, the same name changes has been made in the procedure Added item 15. Instructed in the routines for dangerous goods handling (If applicable) to the checklist. SMS Boarding/departing other vessel Procedure updated with details regarding departing another vessel SMS Boarding/departing a tower Procedure updated with details regarding departing a tower SMS Risk Assessment form Changes made to the evaluation process SMS Risk Assessment Changes made to the evaluation process SMS Table of content Added work description for Technical Purchaser. SMS Description of Post Technical Purchaser Added a new work description for Technical Purchaser. SMS Embarking and Disembarking of persons on board Added details regarding handling cargo with care, in case the content might be fragile. SMS Familiarization for new crewmember Change section 5 to make maneuvering at sea optional. Issue date Rev. no. 62 Doc. no. SMS Page 14 of 21

20 Revision log SMS Examinations, medical treatment and vessels medicine New procedure SMS Introduction Added information regarding work orders being generated for reading and confirming updates to procedures and implementation of new procedures. SMS Ownership Added the vessel MCS Maestro to the list. SMS Table of content Added SMS to the table. SMS Mooring buoy operations Added a new procedure mooring buoy operations. SMS Purchasing Minor update, added that Senior Captain s are to be consulted in shipyard visits and major services. SMS Tools and sharp objects policy Minor update clarifying that the policy includes open blade knifes. SMS Office Emergency Response Procedure Updated the phone numbers in the emergency contact list. SMS Introduction Edit the part regarding crew conferences to senior captain conferences. SMS Ownership Edited Achievers call sig to the correct one. SMS Vessel contact list Updated existing contact details and added Developer and Discoverer to the list. SMS Table of content Added SMS Description of Post Technical Manager and SMS Working aloft to the table of content. SMS SMS Description of Post Marine Superintendent Description of Post Marine Superintendent The document has the wrong title. The title has been changed to Description of Post Technical Superintendent Minor alternation to the description. SMS Description of Post Technical Manager Added description of post for Technical Manager. SMS Annual Audit Plan Schedule updated for year 2015 Issue date Rev. no. 62 Doc. no. SMS Page 15 of 21

21 Revision log SMS Internal & external audit Added information on the audit follow up carried out by either Senior Captain or Flag Captain. SMS Boarding other vessel Added a reference to the personal protective equipment procedure. SMS Boarding a tower Edited some minor errors in the procedure in step 5 and 6. SMS Toolbox talk form A column have been added for listing existing risk assessment relevant for the items discussed in the toolbox talk. SMS Familiarization for new crew members An error caused the issued form to be deleted from AMOS. The form has now been restored. SMS Familiarization for new crew members The update contains an added field, among the items the Masters are to complete, regarding familiarization of the on board CCTV system. SMS Lifting operations Update to make it clear that the procedure only applies to NOS vessels equipped with a crane. SMS Mooring Updated procedure for departure. Toolbox talks to be held before releasing mooring if necessary. SMS Ownership Change of owners on 5 vessels, removed M/V Distributor, added M/V Carrier. SMS Master s review Fixed an error from the last update. SMS Master s review Minor alterations to the form. SMS Evaluation and appraisals Updated procedure with new routines. Responsible HR Coordinator will take care of the evaluation and appraisals. SMS Working aloft Minor alteration with work permits information. SMS Working aloft A new procedure for working aloft has been implemented. SMS Lifting operations Added a bullet point regarding tool box talks to be held. SMS Crewing Added section on changes to vessel crew Issue date Rev. no. 62 Doc. no. SMS Page 16 of 21

22 Revision log SMS Garbage Management Added information about removing garbage from berths SMS Introduction Added description on how changes to the SMS is made and distributed out to the vessels. SMS Description of Post Flag Captain Added responsibilities to act as HSE representative on site. SMS Description of Post HR Coordinator The job description for HR Coordinator(s) updated to include both the description for HR Administration and HR Planning SMS Safe Navigation Added Bridge operations as part of the procedure due to a requirement from a client. SMS Table of content Some newly added procedures was not entered in the table of content, this has now been rectified. SMS Personal protective equipment Updated the PPE matrix with the safety cutter that needs to be available close by when assisting during transfer. SMS Transfer of passenger offshore Removed list of PPE for deckhand and instead referred to the PPE matrix in SMS SMS Familiarization for new crew member Added item (22) regarding the work permit system on board. Also updated item 21 to include Safety induction for visitors/contractors (SMS ). SMS Acceptance of policies Instead of listing all policies we referred to chapter 2 containing all policies in place. SMS Jewellery policy Due to clients (SMC s) demands we have to have a jewellery policy so this has now been developed. SMS Record control Added the voyage plan form to the record control instructions. Also a new index for the FORMS&REPORT folder is available on the Intranet. SMS Familiarization for Senior Captain Familiarization checklist for Senior Captain added. SMS Familiarization The procedure have been updated to include familiarization for Senior Captains. SMS Voyage plan As part of the voyage planning procedure a voyage plan (form) have been implemented. SMS Voyage planning Voyage planning have been extracted from the Safe Navigation procedure and added as a separate procedure. The procedure have also been updated. Issue date Rev. no. 62 Doc. no. SMS Page 17 of 21

23 Revision log SMS Galley and accommodation inspection MLC requires having frequent inspections in the galley and weekly inspections of accommodation. Therefor a procedure has been implemented and a work order in AMOS WI will pop up every week. Also, the old galley inspection form has been deleted due to this. SMS Courses Added Proficiency in motor operation in the matrix, applicable for all crew working on NOS vessels. SMS Mooring a wind tower As a result of a near miss reported, information to look for knots on mooring lines has been entered. Knots can get stuck in vessels railing and bend the railing off. SMS SMS Operation near offshore installation Description of post Senior Captain (SC) Procedure updated to further clarify that the procedure only applies in cases were no site project procedure are in force The official work description for Senior Captains SMS Drill schedule Inserted text regarding the importance to also perform drills according to SMS SMS Galley inspection form In accordance with MLC2006 we now have a regular inspection of the galley (form), incl. checking temperatures in freezers and refrigerators. SMS Record control Added record information for: Latest management review, Latest (IMCA) inspection protocol, Latest external ISM/MLC audit report, Latest internal ISM/MLC audit report, Closed Incident, Accident, Near Accident SMS Master s Review Question 20 removed and question 21 rephrased. SMS Organisation chart Updated organisation chart. Added: technical purchaser and third HR coordinator. SMS Courses Medical care medicine chest B is now only a mandatory course and no longer recommended. DML is recommended for masters and not Deck officers. SMS Office contact list Updated contact information with new phone numbers and employees. SMS Handling of dangerous goods Now the procedure is adapted to the new MSDS library available on the intranet. SMS Description of post Master The masters resposibility is not to carry out a Masters review annually, just to; "If requested, conduct a Master s review " SMS Company verification and review Now the Master's review should be carried out annually on board each vessel instead of annually by every singel Master. Issue date Rev. no. 62 Doc. no. SMS Page 18 of 21

24 Revision log SMS Crewing Added text: Each crewmember is responsible for bringing valid original certificates and a signed contract of employment when signing on. SMS Hand and power tools usage New procedure implemented for Hand and power tools usage SMS Boarding a tower Added text to further stress the importance of Master's decision when boarding a tower. SMS Revision log Revision log added SMS SMS Safety induction for passengers Safety induction for visitors/contractors Due to many incorrectly filled out forms the headings in the form have been clarified A safety induction for visitors/contractors have been implement to make the induction more relevant for persons not doing a transit with the vessel SMS Cargo securing New procedure added, client asked for it during an IMCA inspection. SMS Emergency anchoring No updates to content, just graphical improvements due to a previous error SMS Description of Post HR Coordinator /7 availability removed from work tasks SMS Ownership New vessels added to list SMS Risk Assessment Matrix changed SMS Record control Clarification on handling acceptance of policy and confirmation of understanding SMS Confirmation of understanding Handling instructions have been added to the form SMS Acceptance of policies Handling instructions have been added to the form SMS Risk Assessment form The matrix have been updated SMS Description of Post Chief Operating Officer Responsibilities in regards to work environment added SMS Evaluation and appraisals Interval between evaluations changed SMS Description of Post Master Added responsibility to assure that all visitors/contractors get a safety induction SMS Embarking & Disembarking of persons in port Added information regarding visitors/contractors that also needs to receive a safety induction. SMS Fire Rearranged, not changed SMS Man over board Rearranged, not changed SMS Muster list One document/page containing muster list for MOB, Fire, Abandon ship SMS Critical equipment The list of critical equipment have been revised SMS Internal & external audit Information added on how to handle the nonconformities and observations in AMOS SMS Purchasing Due to the big changes in the purchasing department also the procedure have been changed Issue date Rev. no. 62 Doc. no. SMS Page 19 of 21

25 Revision log SMS Diving operation in the vicinity of the vessel New procedure added based on a risk assessment on having divers in the vicinity of the vessel, the assessment revealed that a procedure needed to be implemented SMS Abandon ship Rearranged, not changed SMS Handling a ROV operation New procedure implemented based on a risk assessment for handling an ROV operation onboard. SMS Safe Navigation Added: When navigating in confined and/or congested water the vessel shall always be on hand steering. SMS Inspection Changed so that 1 IMCA inspection carried out by internal OR external person per year is necessary SMS Hand over report Each department has its own column to increase the clarity of the content. SMS Crew list During a IMCA inspection this was raised and the decision was made to implement a crew list SMS Organization chart Organization chart updated SMS Technical failure report No updates to content, just graphical improvements due to a previous error SMS Non conformities, accidents and hazardous occurrences Information regarding categorization of incoming reports have been added SMS On board complaint Procedure updated clarifying how the complaint is distributed when submitted on the intranet. SMS Familiarization for new crew member Added that signing the acceptance of policies and the confirmation of understanding forms should be signed into the familiarization SMS Claim reporting form Changes to the signature fields to clarify handling SMS Engine procedures Added a new procedure regarding vessel specific engine procedures SMS Emergency towing New procedure, the procedure is a result of the corrective actions taken in connection with an incident involving towing. SMS Emergency engine procedures New procedure, the procedure is a result of the corrective actions taken in connection with an incident. SMS Courses New courses added SMS Non conformities, accidents and hazardous occurrences Added instructions on handling a non conformity report SMS Annual audit plan Updates for 2014 SMS Table of content Added two new procedures to the table SMS Education and training Updated SMS Filling fuel tanks on wind turbines Updated Issue date Rev. no. 62 Doc. no. SMS Page 20 of 21

26 Revision log SMS Receive bunker offshore (vessel to vessel) New SMS Drills Updated SMS Risk assessment form Corrected some small mistakes form the earlier version SMS Drill schedule New schedule for 2014 SMS Introduction Update regarding issuing process of documents. SMS Document control Update regarding Master s responsibility for vessels certificates. SMS Record control Updated reference no. in list SMS Confirmation of understanding Small changes in the design out of form SMS Acceptance of policies Small changes in the design out of form Issue date Rev. no. 62 Doc. no. SMS Page 21 of 21

27 Introduction Introduction Northern Offshore Services A/S (NOS) is responsible for the crewing and technical management of all vessels in the NOS fleet. As a dedicated vessel owner company NOS mission is to provide services of the highest standards with regards to quality, safety, security and environmental criteria. To achieve these goals NOS shall provide an efficient and safe workplace for our employees and encourage all employees within the company to continuously improve the quality, safety, security and environmental standards. Northern Offshore Services A/S is to be considered as being the Main Office assuming the responsibilities as per the ISM Code. Northern Offshore Services AB is to be considered a branch office with similar safety management functions. The Safety Management System (SMS) is the document outlining our policies for quality, safety, and environmental issues and our continuous efforts toward improving these. An essential part of the our Safety Management System are the Senior captain conferences which are held at least two times per year ashore between shore and sea based staff, providing a suitable forum for the crew members, to raise issues regarding work environment, quality, safety, security or protection of the environment. Continuous feedback from the entire organisation is an important part of achieving our goal of constant improvement. An addition to these meetings the safety meetings are being held on board between crew. While the Standard Operating Procedures and Emergency Procedures outlined in the SMS shall be used as guidelines, these do not cover all situations that may evolve in their entirety. All persons employed are thus personally responsible for complying with laws and regulations. When having read, understood, and accepted the Northern Offshore Services Safety Management System, all employees working on board our vessels or at our offices with a role responsibility described in this document, have to sign the document Confirmation of understanding. All changes to procedures in this document is done at the NOS Head Office and the replicated out to the vessels using the company document handling system. Upon updates to existing procedures and implementation of new procedures, all vessels will be notified and all changes logged in the revision log. Work instructions, forms and checklists covered in this SMS have been reviewed and approved by the HSSE Manager. Policies and procedures have been issued and reviewed by the HSSE Manager and approved by the Chief Executive Officer. If there is major differences between clients requirements and company SMS associated with large risks a written plan will be developed. This plan can include clarifications and bridging documents such as a site specific HSSE plan. Issue date Rev. no. 10 Doc. no. SMS Page 1 of 1

28 Introduction Definitions Commonly used terms in the SMS are defined as follows: Incident/Accident An undesired event that results in injuries or damage to environment or property. Environment An undesired event that causes harm to the environment. Property An undesired event that causes damage or loss of own or other parties asset. Technical failure An undesired event caused by technical failure on board, which does not threaten the safety of crew, passengers or the vessel itself. Injuries An undesired event that result in harm to people, further categorized as: Fatalities Deaths due to work related injuries or illness. Lost time injury LTI Work related injury that causes the employee to be unable to work the following day. Restricted work day case RWC The employee cannot fulfil his normal work the day following a work related injury, but is able to undertake a temporary job or work on restricted duty. Medical treatment case MTC The injured requires treatment (more than First Aid) from a professional physician or qualified paramedic. First aid case FAC Work related minor injuries or illnesses, which can be treated by a first aider or equivalent and does not require a professional physician or paramedic. Near Miss An undesired event that under slightly different circumstances could have resulted in harm to people or damage to the environment, property or loss to process. Furthered categorized as unsafe conditions and unsafe acts. Safety observation An observed situation, activity or surroundings that left unattended can lead to an incident, near miss or non conformity. Major Non Conformity An identifiable deviation, which poses a serious threat to the safety of personnel or ship safety or a serious risk to the environment that requires immediate corrective action or the lack of effective and systematic implementation of a requirement of this Code. Non conformity An observed situation where objective evidence proves the non fulfilment of a specified requirement. Audit observation A statement of fact made during a safety management audit and substantiated by objective evidence. Suggestion for improvement An opportunity to influence and improve the safety management system by suggesting change. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 3

29 Introduction Definitions Administration The Government of the State whose flag the ship is entitled to fly. Auditee An organization, department or ship to be audited. Auditor A qualified person who is authorized to carry out safety and quality audit. Cargo Ship Any ship which is not a passenger ship. (SOLAS, Part A, Reg. 2g). SOLAS applies to Cargo Ships above 500 GT. Company The owner of the ship or any other organization or person such as the manager, or the bareboat charterer, who has assumed the responsibility for operation of the ship from the ship owner and who, on assuming such responsibility, has agreed to take over all duties and responsibility imposed by the code. Document of Compliance A document issued to a Company which complies with the requirements of this Code. External Audit DOC is subject to annual audits by the Administration. SMC is subject to a renewal audit every fifth year and an intermediate audit between the second and third anniversary date of the SMC by an inspector from the Administration. Internal Audit The Company shall carry out internal safety audits on board and ashore at intervals not exceeding twelve months to verify whether safety and pollution prevention activities comply with the safety management system. In exceptional circumstances, this interval may be exceeded by not more than three months. International Safety Management Code The International Safety Management Code for the Safe Operation of Ships and for Pollution Prevention. Objective evidence Quantitative or qualitative information, records or statements of fact pertaining to safety or to the existence or implementation of the Safety Management System element, which is based on observation, measurement or test and which can be verified. Passenger Every person other than the master and the members of the crew or other persons employed or engaged in any capacity on board a ship on the business of that ship and a child under one year of age. (SOLAS Part A, Reg. 2g) Passenger ship A ship that carries more than twelve passengers. (SOLAS Part A, Reg. 2e) Procedure A documented method of performing a specific task or work activity or set of tasks/activities. Issue date Rev. no. 5 Doc. no. SMS Page 2 of 3

30 Introduction Definitions Safety Management Provide for safe practices in ship operation and a safe working environment; Establish safeguards against all identified risks; Continuously improve safety management skills of personnel ashore and on board ship, including preparing for emergencies related both to safety and environmental protection; Ensure compliance with mandatory rules and regulations; Ensure that applicable codes, guidelines and standards recommended by the Organization, Administration, Class Societies and Maritime Industry Organisations are taken into account. Safety Management Certificate A document issued to a ship, which signifies that the Company and its shipboard management operate in accordance with the approved safety management system. Safety Management System A structured and documented system enabling Company personnel to implement effectively the Company safety and environmental protection policy. Marine Labour Convention The Maritime Labour Convention (MLC) is an International Labour Organization convention established in 2006 as the Fourth pillar of international maritime law and embodies "all up to date standards of existing international maritime labour Conventions and Recommendations, as well as the fundamental principles to be found in other international labour Conventions". Exposure hour The exposure hour is the number of hours that the employer is responsible for the employee if an incident should occur. For our company that is 24 hours a day during the work period for each employee + travel time to and from work. Issue date Rev. no. 5 Doc. no. SMS Page 3 of 3

31 Introduction Abbreviations CSO DOC DP(A) FAC HSEQ HSSE ILO KPI LTI LWC MOB MVC MTC NC NM NOS PMS PPE PSC RWC SAR SMC SMS SOPEP WTG MLC MG IP Company Security Officer Document of Compliance Designated Person (Ashore) First Aid Case Health Safety Environment & Quality Health Safety Security & Environment International Labour Organisation Key Performance Indicator Lost Time Injury Lost Workday Case Man over Board Marine Vessel Coordinator Medical Treatment Case Non Conformity Near Miss Northern Offshore Services Planned Maintenance System Personal Protective Equipment Port State Control Restricted Workday Case Search and Rescue Safety Management Certificate Safety Management System Shipboard Oil Pollution Emergency Plan Wind Turbine Generator Marine Labor Convention Management Group Industrial Personnel Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

32 Policies Health & Safety policy The Company's Health and Safety Policy is in place to prevent accidents, incidents and work related illnesses among the Company's employees, contractors and visitors. The Health and Safety is of utmost importance and absolutely essential to our organization and to secure our long term business success. This policy is dictated and fully supported by senior management and applies to all employees, contractors and visitors. To reach the goals we are committed to the following: Take personal responsibility and always embrace a good and sound safety culture onboard all vessels and sites. Empowering our colleagues to lead by example and promote safe behavior. Acting responsibly and being accountable for our actions. Stopping any unsafe activity, intervening and welcoming intervention. To proactively use the company s risk management system to identify, assess, mitigate and manage risks to employees, contractors and assets before any work is commenced. To ensure continuous improvement in occupational health and safety performance. That our vessels are maintained and taken care of with regards to health and safety. That our employees are well educated, motivated and trained for their position. That all health and safety requirements from the administration and class are fulfilled. That existing national and international legislation are followed. That reported deficiencies are investigated, analyzed and followed up with the objective of improving health and safety in our company. To wear the correct personal protective equipment as required. That equipment used is approved and in good condition. That hazardous chemicals and materials are used only in accordance with procedures and methods that effectively protect employees against accidents and illness. That machines, tools and other technical aids are in good working order and used in a sensible manner with regards to health and safety. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

33 Policies Environmental policy The Company's Environmental Policy is in place to prevent us from harming environment. We are committed to continual improvements in environmentally sound performance and pollution prevention. This policy is dictated and fully supported by senior management and applies to all employees, contractors and visitors. To reach these goals we are committed to the following: Follow existing national and international legislation. Establishing and reviewing our environmental objectives and maintaining our vessels to minimize all unnecessary environmental impact. To proactively use company risk management system to identify, assess, mitigate and manage risks to environment before any work is commenced. Environmentally orientated training for both vessel based and shore based employees. To keep our employees on board and ashore currently updated regarding the environmental regulations considering sea transportation. Never throw anything overboard except for food waste when located 12 nautical miles or more from nearest land. Ensure all garbage, including waste from engines and black water generated on board sent ashore are delivered to an approved station ashore. Seek to reuse, recycle and recover waste whenever possible. Seek to use environmentally friendly anti fouling. Try to influence suppliers and contractors to operate within environmental standards that are not in conflict with our policies. Seek to purchase environmentally friendly products from environmentally certified suppliers to minimize the environmental impact from purchase. Continuous replacement of equipment and development of an environmentally friendly fleet. Use vessels with optimized hull to reduce fuel consumption. Closely cooperate with engine manufacturer to reduce emissions and fuel consumption. Immediately informing the national authorities in case of accidents which may lead to pollution of the environment. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

34 Policies Drug & alcohol policy In order to maintain a safe operation and to protect the environment, it is important for all employees in the company to respect this policy. The policy will support the employee health and contribute to an efficient, safe and competitive operation. We as managing owners have one objective only in this respect: Our Vessels and/or the equipment must not be operated by crew members impaired by drugs or alcohol. Northern Offshore Services has decided that no drugs or alcohol shall be consumed on board, nor any persons influenced by drugs or alcohol may enter our vessels. This prohibition applies for the vessel's crew as well as for any other persons entering our vessels. To ensure that the above objective is fulfilled, drug tests will be performed at least once a year by an independent organisation. If someone refuses to submit a drug and alcohol test or if someone have a positive drug and alcohol test result or in other ways violates the drug and alcohol policy this will lead to disciplinary action by the Management, including immediate termination of the employment. All test reports are filed for 4 years and positive test samples are saved for 1 year. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

35 Policies Smoking policy To contribute to the safety, health and well being of all crew and passengers and to protect the air quality on board the vessel, smoking (including all types of smoking substances such as e cigarettes) is prohibited in the following areas onboard the Northern Offshore Services vessels: Non smoking areas In the passenger saloon or in the toilets In compartment below deck or in the engine room In crew quarters or on bridge Accommodation areas on shore owned or leased by Northern Offshore Services Smoking areas Forward and aft areas of main deck Weather deck on master s approval NOTE: SMOKING IS STRICTLY PROHIBITED DURING FUEL TRANSFERS AND BUNKERING OPERATIONS Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

36 Policies IT policy The computers and all other electronic equipment on board the vessel is owned by Northern Offshore Services and is intended for use in the operations only. Also, all information contained in the electronic equipment belongs to Northern Offshore Services and may not be distributed further. To maintain a good IT environment we have the following guidelines: E mail use All use of the vessels e mail shall be work related. To keep the risk of SPAM etc. to a minimum the vessels e mail address shall not be used for e registrations or other equivalent. The sender is always responsible for seeing to it that a clear description of the is described in the subject field. All sent e mails should have a stated sender s name. Internet use The use of internet on a computer owned by Northern Offshore Services shall be in the purpose of collecting information concerning the line of work. Internet should be used with common sense and good judgment by all the employees. To download music, films, software or images to Northern Offshore Services computers is strictly forbidden. However, exceptions may be made when images are needed on behalf of the work. To visit websites whose contents are against Northern Offshore Services ethic rules is strictly forbidden. This means websites of racist, pornographic or politically extreme contents. Information control Images or movies taken on our work, our employees or our vessels may not be published in public places such as Facebook, Twitter or YouTube. Information received from Northern Offshore Services or our clients may not be distributed further or published in public places such as Facebook, Twitter or YouTube. Measures to be taken when this policy is violated All employees are responsible for reporting every suspected violation of this policy to the HSSE Manager. A serious violation may lead to compensation claims and dismissal, and if the violation is very serious, the result may be a report to the police and prosecution. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

37 Policies Code of conduct policy Northern Offshore Services declares herewith: Legal compliance To comply with mandatory rules and regulations; and that applicable codes, guidelines and standards recommended by the Organization, Administrations, classification societies and maritime industry organizations are taken into account. Prohibition of corruption and bribery To not tolerate or engage in any form of corruption or bribery, including any payment or other form of benefit conferred on any government official for the purpose of influencing decision making in violation of law. Respect for the basic human rights of employees To promote equal opportunities for and treatment of its employees irrespective of skin color, race, nationality, social background, disabilities, sexual orientation, political or religious conviction, sex or age; To respect the personal dignity, privacy and rights of each individual; To refuse to employ or make anyone work against his will; To refuse to tolerate any unacceptable treatment of employees, such as mental cruelty, sexual harassment or discrimination; To prohibit behaviour including gestures, language and physical contact, that is sexual, coercive, threatening, abusive or exploitative; To provide fair remuneration and to guarantee the applicable national statutory minimum wage; To comply with the maximum number of working hours laid down in the applicable laws; To recognize, as far as legally possible, the right of free association of employees and to neither favour nor discriminate against members of employee organizations or trade unions. Prohibition of child labour To employ no workers under the age of 18. Health and Safety of employees To take responsibility for the health and safety of its employees; To control hazards and take the best reasonably possible precautionary measures against accidents and occupational diseases; To provide training and ensure that employees are educated in health and safety issues; Issue date Rev. no. 3 Doc. no. SMS Page 1 of 2

38 Policies Environmental protection Code of conduct policy To act in accordance with the applicable statutory and international standards regarding environmental protection. To minimize environmental pollution and make continuous improvements in environmental protection; Supply Chain To use best efforts to promote among its suppliers compliance with this Code of Conduct. To comply with the principles of non discrimination with regard to supplier selection and treatment. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 2 of 2

39 Policies Tools and sharp objects policy Due to the risk of cuts, puncture wounds or lacerations presented from tools or sharp objects left in exposed areas, all tools and sharp objects (e.g. open blade knifes) should, when not used, be stored properly in a place where they do not pose any danger to passengers or crew. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

40 Policies Jewellery policy This policy applies to all employees carrying out work on board any of our vessels or vessels equipment. The wearing of finger rings, earrings and facial jewellery, bracelets and necklaces is prohibited where work activities involve any risk from wearing these jewelleries. The only exception is for medical bracelets which should, when worn, be covered by clothing or personal protective equipment to the extent that it does not pose danger. Where other jewellery is worn, such as that associated with body piercing, this is only permitted where the jewellery is continuously and completely covered by clothing. Wrist watches must be removed when working with moving equipment and machinery. In addition to jewellery long hair should be put in a ponytail or covered by a hat or similar so as not to risk being caught during deck or engine work. Northern Offshore Services Rasmus Johansson Chief Executive Officer Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

41 Company Responsibilities and authority Ownership Northern Offshore Services A/S is the owner of some of the ships listed below but has assumed the responsibility and duties as imposed by the ISM Code for all of the listed ships. Below ships are covered by this plan. Vessel Owner GT Call sign IMO Number Flag SMC Certified M/V Accomplisher Sundre Rederi AB 131,5 OUZJ Danish N/A M/V Achiever P/R Achiever 101 OZFS Danish N/A M/V Advancer Sundre Rederi AB 131,5 OWMI Danish N/A M/V Arriver Advent Shipping AB 131,5 OWKJ Danish N/A M/V Assister P/R Assister 119 OZFS Danish N/A M/V Attender Sundre Rederi AB 131,5 OWKH Danish N/A M/V Carrier NOS A/S 167,8 OWOP Danish N/A M/V Deliverer NOS A/S 21,9 OUSY2 No Danish N/A M/V Developer Sundre Rederi AB 215,4 OWPI Danish N/A M/V Discoverer Sundre Rederi AB 215,4 OWHK Danish N/A M/V Dispatcher Rederi AB Kyllaj 215,4 OWAS Danish N/A M/V Detecter NOS A/S 219,7 OWBO Danish N/A M/V Defender NOS A/S 219,7 OXLX Danish N/A M/V Doer NOS A/S 221 OXEH Danish N/A M/T Northern NOS AB 479 SCBH Swedish N/A Kattegat M/V Performer Rederi AB Kappelshamn 32 OYPL2 No Danish N/A M/V Provider Rederi AB Kappelshamn 21,5 OXUG2 No Danish N/A M/V Preceder Rederi AB kappelshamn 27 SCRH No Swedish N/A M/V Rescuer Rederi AB Gnisvärd 89,3 OWOK Danish N/A M/V Supplier Rederi AB Kappelshamn 55,9 OXJK2 No Danish N/A M/V Supporter P/R Supporter 31,8 OXNM2 No Danish N/A M/V Tender1 NOS A/S 21,3 OWKC2 No Danish N/A M/V Transporter Rederi AB Kappelshamn 31,8 OUTB2 No Danish N/A M/V Voyager NOS A/S 30,1 OXVM Danish N/A M/V Wind DONG Energy Wind 173 OWBZ Danish Yes Supplier Power A/S M/V Wind DONG Energy Wind 73,3 OVTM2 No Danish Yes Supporter Power A/S M/V Wind DONG Energy Wind 117,1 OZFA2 No Danish Yes Transporter Power A/S M/V Anholt Wind DONG Energy Wind 117 OZRT Danish N/A Power A/S M/V Djurs Wind DONG Energy Wind 117 OZAD Danish N/A M/V Kattegat Wind Power A/S DONG Energy Wind Power A/S 117 OWIY Danish N/A Note: Non passenger ships below 500 GT are not required to carry a Safety Management Certificate and as such not subject to external audits, this can be performed on voluntary basis. Internal Audits shall be carried out as per the ISM Code, i.e. annually on voluntary basis. Issue date Rev. no. 10 Doc. no. SMS Page 1 of 1

42 Company Responsibilities and authority Organization chart CHIEF EXECUTIVE OFFICER HR MANAGER Chief Operating Officer DP/CSO/HSSE Manager HSSE Assistant HR Coordinator Crew Coordinator Payroll Administration SE Payroll Administration DK Technical Manager Vessel Superintendent Vessel Superintendent Vessel Superintendent Vessel Superintendent Vessel Superintendent Technical Purchaser SE Technical Purchaser DK Project and New-Building Manager N-O-S Fleet Issue date Rev. no. 15 Doc. no. SMS Page 1 of 1

43 The Managing Director (MD) ISM MANUAL Company Responsibilities and authority Description of Post Managing Director The Managing Director (MD) is overall responsible for Northern Offshore Services AS and the operation of the vessels. Educational requirements Suitable education for the position Closest manager Company board of Directors Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading Work tasks general with responsibility for To have knowledge of the shipping trade To have knowledge of the Company s Safety Management System and the ISM code. To have knowledge of the different collective labor contracts of employees onboard To have knowledge of national and international shipping legislation Work tasks general with responsibility for: Developing and upholding the company s goals and policies. Maintaining commercial contacts with relevant parties and customers. The company s budgeting and cost control. The working environment; NOS AS shore based and sea personnel Reporting to and be a part of the NOS AB Management group Safety at sea and environmental protection Follow up and develop the N O S AS quality system according to SMS To continuously follow up international and national rules and regulations in matters as safety at sea and environmental protection To monitor that resources provided are adequately used, to enable support for safety and sea and environmentally protection To head the Company Emergency Response Team. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 2

44 Activity and authority plan ISM MANUAL Company Responsibilities and authority Description of Post Managing Director Activities Limitations to authority OK From Executed by Co ordinated with Financial commitments >500 KDKK MG MD Mgrs. concerned Active participation in and impact on new employment/discharge shore MD Mgrs. Concerned personnel in areas concerned Start projects MG MD/COO Mgrs. Concerned Make changes to the organization MG MD Mgrs. concerned Purchase limit: Daily operation 500 KDKK Safety issues: Unlimited Issue date Rev. no. 1 Doc. no. SMS Page 2 of 2

45 Company Responsibilities and authority Description of Post Chief Operating Officer Chief Operating Officer Reports to: Chief Executive Officer Deputy: Technical Manager or New Building Manager Educational requirements: University degree in relevant discipline. Experience: Min 2 years in Management position from Company active in relevant industry Preferably 5 years experience from Ship Management Competence: Excellent ability to lead and continuously develop an effective organization in cost effective manner. Good representative for company in official, business and social events, ability to build and maintain relations. Excellent in all aspects of high performing and cost effective Ship Management Extensive HSSE knowledge and ability to effectively apply all aspects of HSSE in daily operations. Thorough understanding of ISM, ISPS and ISO codes and ability to effectively apply systems in daily operation. Skilled in Classification & Statutory regimes and related standards, rules, regulations. Excellent English and Scandinavian language communication, verbal and written. Excellent strategic planning skills and ability to implement strategies, plans and procedures in effective manner. Excellent decision making and problem solving skills Good understanding of business functions such as HR, Finance, Sales & chartering Issue date Rev. no. 5 Doc. no. SMS Page 1 of 2

46 Company Responsibilities and authority Description of Post Chief Operating Officer Work tasks general with responsibility for: Overall responsible for Operations department Overall responsible for optimal, safe and cost effective Ship Management of internal and external fleets. Member of NOS AB Management group. Act as Deputy Designated Person. Support and promote Company culture, values and vision Analyze departments performance and implement improvement measures when required Lead employees in Department to achieve optimal performance and personal development Evaluate people performance and provide constructive feedback in timely manner Actively contribute to company business development and growth. Ensure an effective budget and cost control process is implemented and in active use. Follow up and actively contribute to continuous development of company SMS. Continuously follow up international and national rules and regulations related to safety at sea and environmental protection. Continuously monitor that resources provided are adequately used, to enable support for safety at sea and environmentally protection. Overall responsible that all vessels are built and operated according to Class, Statutory and National rules & regulations. Mange company Insurance policies and procedures Leader of Company Emergency Response Team. Work environmental responsibility, according to OHSAS Authority to: Purchase limit according to company financial approval matrix Assigned tasks in the systematic work environment management according to the organization of work environment (Arbetsmiljöorganisationen). Place & date: Employee:. Manager: Issue date Rev. no. 5 Doc. no. SMS Page 2 of 2

47 HSSE Assistant Reports to: HSSE Manager Backup for: HSSE Manager ISM MANUAL Company Responsibilities and authority Description of Post HSSE Assistant Educational requirements Ship s officer education and/or other suitable education for the position. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for" To have knowledge of the shipping trade. To have knowledge of the Company s Safety Management System. To have knowledge of national and international shipping legislation. Work tasks general with responsibility for: Assist HSSE Manager as required. To act as Deputy Designated Person Ashore (DPA). To act as Deputy Company Security Officer (CSO). Follow up of inspections from external/internal parties. To be a part of the Company Emergency Response Team. To monitor and develop the SMS onboard as well as in the Office Monitoring and arranging for internal and external audits and inspections according to the ISM. Monitoring the implementation of corrective action to HSSE reports. Gather input and prepare the Management Review. Support vessels and Operation department in HSSE matters. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

48 Company Responsibilities and authority Description of Post HR Coordinator HR Coordinator (Administration) Reports to: HR Manager Back up for: Crew Coordinator The HR Coordinator should make sure that our crew gets to and off the vessel/work site in good order, handling all crews education and assists the accounting department with salary and expenses to the crew. Educational requirements Suitable education for the position. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for". To have knowledge of the shipping trade. To have knowledge of the different CBA (Contractual Bargaining Agreements) of employees onboard. Work tasks general with responsibility for: Administration of crew. Contacts with NOS contracted partners. Developing and maintaining the Company s training policy. To arranged travels for crew. To arrange accommodation for crew. Keeping in frequent contact with other operations in the Company. To be available on telephone over some weekends and holidays. Verifying invoices regarding crewing expenses. Responsibility for maintaining crewing statistics (sick leave etc). Authority to: Purchase limit 25 KSEK Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

49 Company Responsibilities and authority Description of Post Vessel Superintendent Vessel Superintendent Reports to: Technical manager Deputy: Vessel Superintendent Educational requirements Marine Engineer or Nautical Officer education, preferably on university level. Experience: Min 2 years seagoing in Officer position Competence requirements Skilled in all aspects of effective technical operation, development and upgrade of vessels. Good HSSE knowledge and ability to effectively apply HSSE in daily operations. Thorough understanding of ISM and ISO codes and ability to effectively apply systems in daily operation. Good understanding of Classification & Statutory regimes and related standards, rules, regulations. Very good communication skills in English and Scandinavian language, verbal and written. Good planning skills and ability to implement strategies, plans and procedures in effective manner. Excellent decision making and problem solving skills Understanding of business functions such as HR, Finance, Sales & chartering Work tasks general with responsibility for: Operationally responsible for optimal, safe and cost effective operation of assigned vessels. Support and promote Company culture, values and vision Analyze vessels performance and implement improvement measures when required Evaluate direct reports performance and provide constructive feedback in timely manner An effective budget and cost control process is in place and in active use for assigned vessels. Operationally responsible that assigned vessels are operated according to Class, Statutory and National rules & regulations. Member of Company Emergency Response Team. Contribute to continuous development of technical procedures and processes Responsible for governance and continuous development of PMS Operationally responsible for effective management of vessel maintenance, repair and dry docking plans and execution. Operationally responsible for effective implementation of risk based maintenance and spare part strategy on assigned vessels. Operationally responsible for follow up of Insurance claims. Manage new building claims To be a part of NOS A/S Company Emergency Response Team. Issue date Rev. no. 7 Doc. no. SMS Page 1 of 2

50 Company Responsibilities and authority Description of Post Vessel Superintendent Authority to: Purchases according to company s financial approval matrix Place & date: Employee:. Manager: Issue date Rev. no. 7 Doc. no. SMS Page 2 of 2

51 Company Responsibilities and authority Description of Post Chief Financial Officer Chief Financial Officer (CFO) Reports to: Chief Executive Officer (CEO) Backup for: Accountant The Chief Financial Officer (CFO) provides both operational and programmatic support to the organization. The CFO supervises the finance unit and is the chief financial spokesperson for the organization. The CFO reports directly to the CEO and directly assists the Chief Operating Officer on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs and the securing of new funding. Educational requirements Suitable education for the position. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for". To have knowledge of the shipping trade. To have knowledge of the Company s Safety Management System and the ISM code. Work tasks general with responsibility for: Member of NOS Management group. Overall responsibility for all finance in Northern Offshore Services Ensure that performance budgets and cash budgets are monitored Ensure that the company takes care of accounting and reporting to the tax office and relevant authorities in time. Handle contact with banks and investors. Has the authority to report to tax authorities and the company signatory rights. Authority to: Purchase limit Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

52 Accountant Reports to: CFO Backup for: N/A ISM MANUAL Company Responsibilities and authority Description of Post Accountant The accountant is responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures. Educational requirements Suitable education for the position. Competence requirements Accounting degree or equivalent Knowledge of accepted accounting practices and principles Knowledge of economic principles Knowledge of applicable laws, codes and regulations Knowledge and experience of related computer applications Usually a minimum of 3 years experience in the management of financial systems and budgets, financial reporting, financial data analysis, auditing, taxation and providing financial advice Work tasks general with responsibility for: Compile and analyse financial information to prepare financial statements including monthly and annual accounts Ensure financial records are maintained in compliance with accepted policies and procedures Ensure all financial reporting deadlines are met Prepare financial management reports Ensure accurate and timely monthly, quarterly and year end close Establish and monitor the implementation and maintenance of accounting control procedures Resolve accounting discrepancies and irregularities Continuous management and support of budget and forecast activities Monitor and support taxation issues Develop and maintain financial data bases Financial audit preparation and coordinate the audit process Ensure accurate and appropriate recording and analysis of revenues and expenses Analyse and advise on business operations including revenue and expenditure trends, financial commitments and future revenues Analyse financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and maintain solutions to business and financial problems Authority to: Purchase limit 10 KSEK Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

53 Company Responsibilities and authority Office contact list Title Name Office Direct Mobile E mail Copenhagen Main Office Northern Offshore Services A/S Gothenburg Office Branch Office IN CASE OF EMERGENCY CALL Amager Strandvej 390 St Kastrup, Denmark Saltholmsgatan Västra Frölunda, Sweden +45 (0) o s.eu +46 (0) o s.eu Chief Executive Officer / CEO Rasmus Johansson Copenhagen/Gothenburg +46 (0) (0) rasmus.johansson@n o s.eu Chief Operating Officer / COO Jan Erik Larsson Gothenburg N/A +46 (0) jan erik.larsson@n o s.eu HR Manager Carolina Ericsson Gothenburg N/A +46 (0) carolina.ericsson@n o s.eu HSSE Manager DPA/CSO Peter Franklin Gothenburg +46 (0) (0) peter.franklin@n o s.eu HSSE Assistant Julianne Romarheim Gothenburg +46 (0) (0) julianne.romarheim@n o s.eu Rotating HSSE Assistant Mathias Kristensen Copenhagen N/A +45 (0) mathias.kristensen@n o s.eu Crew Coordinator Knut Svanholm Gothenburg +46 (0) (0) knut.svanholm@n o s.eu Crew Coordinator Henrik Johansson Gothenburg +46 (0) (0) Henrik.johansson@n o s.eu HR Coordinator Sophie Svensson Gothenburg +46 (0) (0) sophie.svensson@n o s.eu Technical Manager Markus Olofsson Gothenburg +46 (0) (0) markus.olofsson@n o s.eu Vessel Superintendent Ronny Gustafsson Gothenburg +46 (0) (0) ronny.gustafsson@n o s.eu Vessel Superintendent Daniel Edvall Gothenburg N/A +46 (0) aniel.edvall@n o s.eu Vessel Superintendent Arvid Wachsmann Gothenburg N/A +46 (0) arvid.wachsmann@n o s.eu Vessel Superintendent Pauli Danielsen Copenhagen +45 (0) (0) pauli.danielsen@n o s.eu Vessel Superintendent Elias Magnusson Gothenburg N/A +46 (0) elias.magnusson@n o s.eu Technical Purchaser Tobias Caskie Gothenburg +46 (0) (0) tobias.caskie@n o s.eu Technical Purchaser Jesper Speth Copenhagen N/A +45 (0) jesper.speth@n o s.eu Sea Salary Accountant Susanne Svahn Olsson Gothenburg +46 (0) N/A susanne.olsson@n o s.eu Sea Salary Accountant Marieann Palmblad Copenhagen +45 (0) N/A marieann.palmblad@n o s.eu Issue date Rev. no. 13 Doc. no. SMS Page 1 of 1

54 Company Responsibilities and authority Vessel contact list Vessel Phone Satellite (SE) Satellite (DK) E mail MMSI ACCOMPLISHER +46 (0) accomplisher@n o s.eu ACHIEVER +46 (0) achiever@n o s.eu ADVANCER +46 (0) advancer@n o s.eu ANHOLT WIND +45 (0) (0) anholt.wind@n o s.eu ARRIVER +46 (0) arriver@n o s.eu ASSISTER +46 (0) assister@n o s.eu ATTENDER +46 (0) attender@n o s.eu CARRIER +46 (0) carrier@n o s.eu DELIVERER +46 (0) deliverer@n o s.eu DEVELOPER +46 (0) developer@n o s.eu DETECTER +46 (0) detecter@n o s.eu DEFENDER +46 (0) defender@n o s.eu DOER +46 (0) doer@n o s.eu DISCOVERER +46 (0) discoverer@n o s.eu DISPATCHER +46 (0) dispatcher@n o s.eu DJURS WIND KATTEGAT WIND NORTHERN KATTEGAT +45 (0) (0) (0) (0) djurs.wind@n o s.eu kattegat.wind@n o s.eu (0) northern.kattegat@n o s.eu PERFORMER +46 (0) performer@n o s.eu PERCEDER +46 (0) perceder@n o s.eu PROVIDER +46 (0) provider@n o s.eu RESCUER +46 (0) rescuer@n o s.eu SKAGERAK +46 (0) skagerak@n o s.eu SUPPLIER +46 (0) supplier@n o s.eu SUPPORTER +46 (0) supporter@n o s.eu TENDER1 +46 (0) tender@n o s.eu TRANSPORTER +46 (0) transporter@n o s.eu VOYAGER +46 (0) voyager@n o s.eu WIND SUPPLIER +45 (0) wind.supplier@n o s.eu WIND SUPPORTER WIND TRANSPORTER +45 (0) (0) (0) (0) wind.supporter@n o s.eu wind.transporter@n o s.eu Issue date Rev. no. 11 Doc. no. SMS Page 1 of 1

55 Company Responsibilities and authority Recruitment and Training shore based personnel The Chief Executive Officer is responsible for monitoring organisational need for development and to ensure that training needs are being evaluated regularly. Recruitment Recruitment procedure for new shore based personnel shall include following aspects: Personnel characteristics Education Experience Personal interview Checking references according to CV Qualifications To ensure that shore key personnel are suitably qualified and able to give adequate support to the ships the Company has established following minimum qualification standards: All personnel involved in the SMS shall have adequate understanding of relevant rules, regulations, codes and guidelines All personnel shall be proficient in English Technical staff shall possess adequate experience in marine technical and safety field. SMS internal auditors shall have thorough knowledge about the ISM Code, Company SMS and undergone Internal Auditor training. Training Training needs shall be evaluated regularly and as a minimum during progress talks to be held annually with concerned key personnel. Training may consist of introduction to Company SMS and updates performed, new rules and regulation entering into force which affects the operation of the ships, new technology, attending external courses and seminars etc. Records of training shall be maintained in OMEGA. Evaluation and appraisal A personal evaluation of office staff s performance shall be performed annually by the immediate manager, through progress talks. If this evaluation highlights further training needs a plan shall be made up to provide such training. Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

56 Company Responsibilities and authority Description of Post Senior Captain (SC) Senior Captain Reports to: Vessel superintendent Deputy: Master Education: Required STCW certificate according to international and national requirements for respective vessel and area of operation. Experience: Min 6 months experience from vessel type and shipping trade. Minimum 6 months employment in NOS Documented leadership experience Competence: Ability to effectively lead and follow up personnel development and performance Ability to effectively communicate, verbally and written in English and Scandinavian language Skilled at safe and efficient use of modern navigation systems Basic knowledge in technical systems and maintenance Operational HSSE knowledge. Ability to apply risk management in daily operation. Contribute to continuous improvement and development of system. Responsibility &Authority: Senior Captain specific: Contribute to 5 year maintenance planning for assigned vessel Actively contribute to maintenance, repair and yard planning and execution Actively contribute to effective budget process for assigned vessel. Responsible onboard for follow up and implementation Participate in HR coordination, planning of vacations and travel planning. Performance appraisals for all crew members on assigned vessel Participate in Senior Captain conferences, ensure information and instructions are shared onboard Perform internal ISM/MLC audit of company vessels as assigned Masters review completed and submitted in timely manner for assigned vessel Master: Overall responsible and overriding authority for accidents, incidents related to safety of personnel, security, pollution prevention and protection of company s assets and reputation. Authority to request the company's assistance as deemed necessary. Operationally responsible to effectively manage assigned vessel in safe and cost effective manner according to company s instructions. Operationally responsible that vessel is in compliance and operated according to Flag and class requirements. Overall responsible for effective implementation of company s safety management system onboard. Authority to deviate from the system if deemed necessary to prevent damage or injury to personnel, environment, assets or reputation. Master shall, as soon as practically report deviation to the Company and the reason for the same. The Master's responsibility includes but is not restricted to the contents of this instruction. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 2

57 Company Responsibilities and authority Description of Post Senior Captain (SC) Responsible for vessel and crew compliance to site specific HSE requirements and reporting deviations Manage security on board and make sure that all crew have sufficient knowledge. Responsible that incidents, near misses and non conformity reporting are submitted and followed up according to procedure Ensure all certificates are up to date and that proactive actions are taken to renew certificates well before their expiry dates. Responsible that all LSA and FFA is in good condition and maintained according to requirements Responsibility to identify the need for vessel specific procedures and ensure they are prepared accordingly and effectively implemented. Maintain and keep vessel log books and filing system updated. Overall responsibility for on board medical care and act as Medical Care & Medical First Aid Officer Responsibility to maintain and update planned maintenance system To chair the on board safety meetings Overall responsible for effective implementation of company s safety management system onboard. Authority to deviate from the system if deemed necessary to prevent damage or injury to personnel, environment, assets or reputation. Master shall, as soon as practically report deviation to the Company and the reason for the same. Training Ensure that new personnel onboard are familiarized according to procedure. Ensure that emergency drills and training is carried out at the required intervals. Encouraged that training to next level is provided, mentoring and support to officers Contracts Clients Responsible that the client s contractual requirements are complied with in such a manner that the clients gain further confidence in N O S. Inform crew of special requirements in the contract and verify compliance. Keep company updated on any site specific changes CTV vessels To cooperate and coordinate vessel activities with the Marine Vessel Coordinator on site to ensure safe and efficient operation. Act as Site Manager on sites with only one vessel Financial: Purchases according to company s financial approval matrix Place & date: Employee:. Manager: Issue date Rev. no. 3 Doc. no. SMS Page 2 of 2

58 Description of Post Technical Manager Technical Manager Reports to: Chief Operating Officer Deputy: Vessel Superintendent Educational requirements University degree in Maritime discipline. Experience: Minimum 2 years as Superintendent Min 5 year seagoing in technical officer position Competence: Excellent ability to lead and continuously develop technical department in cost effective manner. Highly skilled in all aspects of effective technical operation, development and upgrade of assigned vessels. Continuously updated on new technology. Excellent in all aspects of high performing and cost effective Ship Management Good HSSE knowledge and ability to effectively apply HSSE in daily operations. Thorough understanding of ISM and ISO codes and ability to effectively apply systems in daily operation. Skilled in Classification & Statutory regimes and related standards, rules, regulations. Very good communication skills in English and Scandinavian language, verbal and written. Good strategic planning skills and ability to implement strategies, plans and procedures in effective manner. Excellent decision making and problem solving skills Good understanding of business functions such as HR, Finance, Sales & chartering Work tasks general with responsibility for: Overall responsible for Technical department Operational responsible for optimal, safe and cost effective Ship Management of internal and external fleets. Support and promote Company culture, values and vision Analyze departments performance and implement improvement measures when required Lead employees in Department to achieve optimal performance and personal development Evaluate people performance and provide constructive feedback in timely manner Actively contribute to company business development and growth. Ensure an effective budget and cost control process is implemented and in active use. Overall responsible that all vessels are operated according to Class, Statutory and National rules & regulations. Member of Company Emergency Response Team. Governance and development of technical procedures and processes Responsible for governance and continuous development of PMS Operationally responsible for effective management of vessel maintenance, repair and drydocking procedure, processes and execution. Operationally responsible for effective implementation of risk based maintenance and spare part strategy. Operationally responsible for follow up of Insurance claims. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 2

59 Description of Post Technical Manager Manage new building claims Authority to: Purchase limit according to company financial approval matrix Place & date: Employee:. Manager: Issue date Rev. no. 2 Doc. no. SMS Page 2 of 2

60 Description of Post Technical Purchaser Technical Purchaser Reports to: Technical Manager Backup for: Vessel Superintendent Educational requirements Ships technical officer education and/or other suitable education for the position, long time as purchaser in shipping industry. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for". To have knowledge of the shipping trade To have knowledge of the Company s Safety Management. To have knowledge of national and international shipping legislation Work tasks general with responsibility for: To work full time with NOS A/S To be a part of NOS A/S Company Emergency Response Team. Maintaining the Company s policies with regards to the technical maintenance for ships and be part of the company s maintenance system. Be a part in planning of the vessel's purchasing. Be a part in budget planning and follow up for vessels. Order service, including arranging surveys if requested. Support the vessels in ordering spare parts and consumables. Over all responsible for purchasing system is updated and in good working order. Responsible for that all purchasing agreement is updated and organized. Audit of supplier and service companies. Authority to: Purchase limit 100 KSEK Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

61 Description of Post HSSE Manager HSSE Manager SE Office Reports to: HR Manager and Chief Executive Officer Backup for: HSSE Assistant The responsibility of the HSSE Manager includes monitoring the safety aspects of the procedures of each vessel and ensures that adequate resources and shore based support are applied as required. The HSSE Manager shall also communicate with clients Safety Supervisor and be responsible for compliance with clients HSE plans. The HSSE Manager has the authority to suspend work on board the vessels that violate safety regulations. Educational requirements Ship s officer education and/or other suitable education for the position. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for" To have knowledge of the shipping trade. To have knowledge of the Company s Safety Management System. To have knowledge of national and international shipping legislation. Work tasks general with responsibility for: Act as Designated Person Ashore. Act as Company Security Officer. Follow up of inspections from external/internal parties. To be a part of the Company Emergency Response Team. To continuously follow up applicable international and national rules and regulations. To monitor and develop the SMS onboard as well as in the Office. Monitoring and arranging for internal and external audits and inspections according to the ISM and MLC. Monitoring the implementation of corrective action and revisions. To take part in the budgeting work for the company and fleet. Gather input and prepare the Management Review. Environmental responsibility, according to ISO Authority to: Purchase limit 10 KSEK Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

62 Company Responsibilities and authority Crew Coordinator Reports to: HR Manager Back up for: HR Coordinator Description of Post Crew Coordinator The HR Coordinator should make sure that our vessels are manned by a competent crew, handling all crew certificates in regards to administration and confirmation of validity. Educational requirements Suitable education for the position. Competence requirements To be well suited through correct education and practical training to carry out work tasks according to below under the heading "Work tasks general with responsibility for". To have knowledge of the shipping trade. To have knowledge of the different CBA (Contractual Bargaining Agreements) of employees onboard. Work tasks general with responsibility for: Recruitment of crew. Contacts with NOS contracted partners. Monitoring statutory national and international requirements concerning crewing. Keeping in frequent contact with other operations in the Company. To be a part of the Company Emergency Response Team. To be available on telephone over weekends and holidays. Verifying invoices regarding crewing expenses. To be responsible for ensuring that adequate resources are provided. To be responsible for vacation planning. Assist with maintaining crewing statistics (sick leave etc). Approval of work day report. Authority to: Purchase limit 25 KSEK Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

63 Company Responsibilities and Authority Description of Post Salary Accountant Salary Accountant Reports to: HR Manager Back up for: Salary Accountant DK/SE Educational requirements Suitable education for the position. Competence requirements To be well suited through correct education and practical experience to carry out work tasks according to "Work tasks general with responsibility for". To be experienced and well qualified in salary administration. To be well acquainted with applicable legislation. To be well acquainted with applicable CBA. To be experienced and well qualified in bookkeeping and accounting To be of a general thorough, detailed and logical nature, provide customer service to the employees To have good experience of computers. To have a positive approach to all parties involved. Work tasks general with responsibility for: Administration of salaries for crew members Administration of salaries for shore personnel Administration and registration of vacation Administration of reporting sick leave, parental leave etc. Administration of pension and health insurances. Administration and to account code the personnel s expenses Responsible for accounts payable and accounts receivable To reconcile accounting documents for financial Establish tariffs with explanations Participate in constantly improve the HR Salary department with processes and accounting software Filing and archiving Authorities Registration of payments for salaries and expenses for approval. Purchase limit 5 KSEK Report figures relating to personnel to relevant authorities Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

64 Designated Person and Company Security Officer Designated Person Ashore and Company Security Officer The responsibility and authority of the Designated Person is to monitor the safety and pollution prevention aspects of the operation of each vessel and to provide a link between the Company and ensuring that adequate resources and shore based support are applied, as required. The Designated Person ashore has direct access to the highest level of management. The DP has the authority to make any decisions he seems necessary for a safe operation of the vessels. The Company Security Officer is responsible for the implementation of company compliance towards ISPS code and shall be notified of any security related concern in the company. In absence deputy will act on behalf of DPA/CSO. Designated Person Ashore & Company Security Officer Peter Franklin HSSE Manager Mobil: peter.franklin@n o s.eu Deputy Designated Person Ashore & Company Security Officer Julianne Romarheim HSSE Assistant Mobil: +46 (0) julianne.romarheim@n o s.eu Issue date Rev. no. 5 Doc. no. SMS Page 1 of 1

65 Master s responsibility and authority Master s responsibility and authority Purpose This procedure describe the Master s responsibilities in terms of legislative issues towards the state, authorities, Company and third party. Scope This procedure is applicable to all masters assigned onboard N O S vessels. Masters responsibility include: Master to act as the highest officer on board. No instructions or directions from the Company may encroach upon the Master s authority or possibility to give orders in questions concerning safety, security and the environment protection. He is by the company given all necessary support and authority to perform his duties properly and in a safe manner. To issue appropriate orders and instructions in a clear and simple manner. To have the overall responsibility in safety, environmental and asset protection. The master is issued with the power to take the measures and give the orders he considers necessary. All persons onboard have the responsibility to obey these orders. To implement, maintain and review the company s health, safety and environmental protection policies, the Safety Management System and motivate the crew in compliance. To have particular responsibility for the ship to be seaworthy prior to a voyage. To follow and comply with the ship s flag state legislation. He shall also ensure that the ship is kept in proper safe condition during the voyage. To ensure that he has the knowledge of the ship necessary to be able to fulfill his responsibilities as concerns safety and the environment. To ensure that all employees on board are given the necessary knowledge of the ship and of basic safety regulations and measure to be taken in the event of an emergency. To ensure that all necessary certificates are on board and that they are valid. To be responsible for and appoint in his capacity as the employer s (Company s) representative on board that the ship fulfill lawful work environment regulations as a workplace for those employed on the ship. To keep all concerned partied informed in case of emergency, incident or near misses according to the SMS and any additional instruction. Master Standing Orders MSO All masters in Northern Offshore Services shall have clear and signed personal standing orders posted on the bridge visible for all crew. These orders can contain any important instruction but must as least cover when the master shall be notified and have the below items included and clarified: That the OOW is the Master s representative and his primary responsibility at all times is the safety of the persons onboard, environment and ship. Navigational practices, OOW must be fully conversant with all of the electronic navigational aids on board, their capabilities and their limitations and to use these aids as appropriate. Black out / loss of propulsion procedures Look out, fire/safety rounds Marginal weather routines Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

66 Resources and personnel Crewing Purpose The purpose of the procedure is to ensure that personnel selected for each position on board the ships, are in the possession of all certificates according to the STCW95 and flag state requirements as well as other Customer related requirements. The procedure shall also ensure that each individual has the required experience for the type of ship and trade that he or she is appointed to, and that he or she is properly briefed at the time of joining. Scope Recruitment, selection and training of crew employed on ships operated by the Company. Responsibility The Crew Coordinator is overall responsible for personnel including certification control, training of personnel and competence requirements. The Crew Coordinator shall ensure that all personnel have all certificates according to IMO and flag state requirements as well as customer related requirements. The Crew Coordinator shall ensure that each new crewmember has the required experience for the intended position. The Master is responsible for on board familiarization and all training. The Master shall ensure that all personnel on board have brought valid certificates and in due time inform the Company regarding renewal of crew certificates. Each crewmember is responsible for bringing valid original certificates and a signed contract of employment when signing on. The Crew coordinator is responsible for arranging so that the new crew member is reported and scheduled for the client s site induction. The master is responsible for that the site inductions are completed. Procedure The Company's main objective is to recruit medically fit personnel with relevant skills and qualifications. All personnel shall have a valid medical certificate for seafarers, valid for 2 years. If any doubt regarding the seafarers health status he/she has the right for a second opinion. It is also the Company's objective to ensure that the relevant officers and ratings are properly briefed and motivated in the use of the Company's SMS. It is a high priority for the company, that the Crew Coordinator shall meet the Master before signing contract with Northern Offshore Services A/S. The Crew Coordinator and the Master shall make sure that the crew is able to understand all SMS documentation in the working language (English). Recruitment All applicants shall provide an application in writing. The Company shall acknowledge receipt of all applications. The Company shall perform screening and selection of applicants according to the following process: Issue date Rev. no. 9 Doc. no. SMS Page 1 of 4

67 Resources and personnel Crewing It shall be verified that the seafarer holds valid certificates sufficient for the applied position according to safe manning document and company requirements. The applicant must be proficient in English. A background check shall be conducted with references from pervious companies. Interviews shall be performed to determine if the applicant possesses the desired qualifications, competency, experience, communication skills and attitude for the employment. The result shall be documented. The applicant shall be willing to accept the service terms and conditions as per applicable Collective Bargaining Agreement or individual terms and conditions. If endorsement needs to be arranged the Company shall arrange for Certificate of Receipt of Application (CRA). The CRA must be received before signing on and the endorsement must be received before the expiry date of the CRA. Any applicant that has been interviewed shall receive answer whether employment is being offered or not. Working language The working language in Northern Offshore Services is English. The Company shall make sure that all governing documentation and HSE records are provided in English. Travels The company is responsible for arranging all travel to and from work and also cover all costs related to this. Pre joining briefing Personnel from the Company shall provide pre joining briefing for all new personnel and re joining personnel that have been away from the company for more than 12 months in following topics: General company information. Vessel specifications. Company policies. Name and contact details of the Designated Person. Name and contact details of other personnel at the office as applicable. Communication systems on board. New and re joining masters and shall be given enhanced briefing in following topics: Safety Management System. Risk assessment procedures. Maintenance system. Salary system. Insurances On going and planned maintenance and repairs. Trade areas. Operational issues including charterers demands. Information regarding crew on board. Issue date Rev. no. 9 Doc. no. SMS Page 2 of 4

68 Resources and personnel Crewing Individual training and education needs to be discussed and plan to be made up. Familiarization Each new crew member and crew members signing on new vessels shall have a familiarization as according to procedure SMS Hand over reporting Every Master shall write a handover report to the reliever before signing off. The Master shall write the report according to the form Hand over report and send a copy to handoverreport@n o s.eu. Hours of rest Each person working on board our vessels must have at least 10 hours of rest during a 24 hour working day at least 6 hours of which must be consecutive. The 10 hours must be divided into a maximum of two periods of rest and there must be a maximum of 14 hours between the periods of rest. Absence from work counts as rest only if it has duration of at least 1 hour. Total hours of rest in a week must amount to at least 77 hours. All periods of rest are included. A working day is a 24 hour period commencing the first time the seafarer starts to work during a calendar day. A week is a consecutive period of 7 days. The Company shall make sure that all vessels are manned with sufficient crew so that the rest hours for the crew isn t lower than allowed during normal operation. The Master shall plan the work on board so that the rest hours for the crew lower than allowed during normal operation. In an easily accessible place on board, a record must be posted with information about each function on board and about the employees' periods of work at sea and in port. Seafarer's periods of rest must be recorded on a special rest hour form on an on going basis. This form is available on the intranet or on dma.dk. The rest hour form must be kept in duplicate. The Master must sign the hours of rest form other week. At suitable intervals and when the service on board terminates, the seafarer must receive a signed copy of the rest hour form. The ship's copy must be kept on board for 6 months after the termination of the ship service. Exemptions can be granted from the provisions on hours of rest in unforeseen emergencies. The decision is made by the master and, as soon as it is practicable, he or she must make sure that the seafarer has a sufficient period of rest. Changes to vessel crew The company is responsible for providing competent stand in persons to relive crewmembers in case of illness, vacations and persons leaving the site. The stand in personnel shall meet all crewing requirements according to procedure SMS Each new crewmember and crewmembers signing on new vessels shall have a familiarization as according to procedure SMS Issue date Rev. no. 9 Doc. no. SMS Page 3 of 4

69 Resources and personnel Crewing The HR Coordinator is responsible for planning and arranging of client s site induction according to procedure SMS The HR coordinator is responsible for maintaining a list of stand in persons with vessel experience and work period availability specified. Issue date Rev. no. 9 Doc. no. SMS Page 4 of 4

70 Resources and personnel Education and training Purpose: The purpose of the procedure is to ensure that personnel which hold a position onboard, maintain their certificate as according to the STCW95 and flag state requirements as well as other Customer related requirements. The procedure shall also ensure that each individual has the required training and education for the type of ship and trade that he or she is appointed to. Scope: Training and education of crew employed on ships operated by the Company. Responsibility: The Crew Coordinator is responsible for personnel including responsibility for recruitment and training of personnel, competence requirements in the area of safety and environmental protection, and documentation in this area, for example, that copies of certificates of authorization and training certificates are on file. The Master is responsible that the crew holds the necessary certificates, education and experience to fulfill their duties. The Master shall in due time inform the Crew Coordinator regarding renewal of crew certificates and mandatory courses. Procedure: The Company policy is to maintain a formal training program for sea going personnel which involve: Recognition that all personnel should be trained in accordance with national and internationally recognized standards of qualification. The use of training establishment and specific courses approved by the Company. Encouragement of individual crewmembers to improve and update their knowledge and certificates. In addition to the formal training programme, the Company recognizes the importance of providing the sea going personnel with information to assist them in the performance of their duties. In chapter 7 is a list of relevant Laws, Regulations and Instructions. All these documents should be carried onboard. This assistance shall include familiarization of ship's equipment, systems, components and functions, and an introduction to the Company's SMS for all relevant crew. Motivation, teambuilding and continuous emergency preparedness training are also recognised important elements in the work on preventive action. It is the Company's policy that Description of post and need for individual training are evaluated on a continuous basis. Discrepancies that are uncovered during such evaluations are discussed and resolved by the Management. Once a year each employee should consider preparing a list of personal desires regarding training and education. Personal desires should also be expressed in the continuous evaluations. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 2

71 Resources and personnel Education and training The alarm function in the module for certificates in OMEGA is the HR s instrument for guarantee that each crewmember always is fit for the position and holding all necessary certificates and mandatory courses. For further procedures and details see SMS Preventive Actions: The Management seeks to motivate all personnel with respect to attitude to enhance the Company's safety culture. This is partly obtained through the daily contact between the shore based and shipboard personnel alike, partly through regular training sessions. In addition, and on a regular basis, crew conferences are held where officers spend time at the office in order to get an update on the ship and its operation in general and on Company SMS in particular. Different types of education and information is also given during the conferences. Documentation / Records: All personnel serving on vessels managed by Northern Offshore Services shall as a minimum have certificates according to STCW95 as per the minimum safe manning certificate onboard. All personnel shall have successfully attended Basic Safety and refresher courses. Before employment and after that yearly, all personnel shall receive training in Health, Safety and Environmental issues. This training can either be a one day class room course or interactive computer based training. Drills See: SMS Drills. Issue date Rev. no. 5 Doc. no. SMS Page 2 of 2

72 Resources and personnel Courses and training matrix Responsibilities The Company shall identify the need for courses and ensure that each crewmember receives appropriate education in accordance with legislative and customer demands. The Master shall monitor and in due time inform the Company regarding need of refresh courses for the crew. If the Master have any questions or concerns in regards to manning of our vessels the HR department will assist. Mandatory Course/Training Refresh Masters Deck Officers Deckhands Master/Mate/AB/OS Certificate/licence 5 years According to vessel Safe Manning certificate (STCW) Basic safety Training (STCW) 5 years X X X Medical care certificate according to vessel medicine chest level (STCW) Danish Flag Danish Maritime Legislation and Ship Administration for foreign masters including 16 Safety and Health course GMDSS certificate according to vessel Radio Station level according to Safe Manning Certificate 1 Proficiency in motor operation Handling of oil in bulk on oil tankers 2 Crowd and Crisis Management 3 (STCW) 5 years X N/A X 5 5 years 1 X X N/A According to vessel Safe Manning certificate 5 years X X 5 years X X Food and Hygiene training (SeaHealth Minimum one crewmember on vessels N/A CBT) applying to MLC code ECDIS course (STCW) 6 Ship Specific ECDIS training to be completed within N/A X X 6 month Company SMS Training Program 4 N/A X X X 1) Can be renewed if working actively on vessel with approved radio station 2) On board tanker ships, can be renewed if working active on tanker 3) On board passenger ships (more than 12 passengers) 4) Shall be completed before signing on or during first contract onboard as a part of the safety familiarization 5) Masters on Danish flagged vessels only 6) Required onboard vessels with approved ECDIS installation Issue date Rev. no. 12 Doc. no. SMS Page 1 of 1

73 Resources and personnel Familiarization Scope Familiarization for crew members signing on the company s vessels for the first time or crew getting assigned to new tasks, functions or duties. Purpose The purpose of this procedure is to ensure that new crew and crew transferred to new assignments related to safety and protection of the environment are given proper familiarization with their duties. Responsibility It is the company's responsibility to plan trips and crew changes so that a sufficient familiarization can be performed for all new crew. It is the Master s responsibility to make sure all new Master s and deck crew receives a proper familiarization and completes the familiarization checklist. It is the HR Coordinator s responsibility to make sure all new Senior Captains receives a proper familiarization according to procedure. Procedure Familiarization for Masters and deck crew When a new crewmember relieves the off signing crew member for the first time, this person must have completed the familiarization training before the vessel leaves port. In the familiarization for new crewmember checklist it is specified which item master, deck officer and deckhand needs to complete. When the familiarization has been completed successfully the original version is to be signed and filed on board. Familiarization for Senior Captains When a Master gets promoted to Senior Captain, he/she, in addition to his familiarization for Masters, should also undergo the familiarization checklist for Senior Captains; SMS Familiarization for Senior Captains. This familiarization is carried out at the NOS Office and led by a representative from the HR Department, and when all the items in the checklist have been completed the document is signed by Technical Manager or COO and filed in the personnel folder by the HR Department. Issue date Rev. no. 7 Doc. no. SMS Page 1 of 1

74 Resources and personnel Evaluation and appraisals In order to maintain a record of performance for continued service and promotion, the Master and Deck crew should complete the Performance appraisal form in the management system together with responsible HR Coordinator on an annual basis. This evaluation form is then stored in a locked archive by the HR Coordinator. This form is then used upon the next evaluation and appraisal appointment with the crew member to monitor personal development and achievement of goals. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

75 Resources and personnel Description of Post Master Master Reports to: Vessel superintendent Deputy: Deck Officer Education: Required STCW certificate according to international and national requirements for respective vessel and area of operation. Experience: Previous experienced with vessel type and shipping trade. Competence: Ability to effectively lead personnel Ability to effectively communicate, verbally and written in English and Scandinavian language Skilled at safe and efficient use of modern navigation systems Basic knowledge in technical systems and maintenance Operational HSSE knowledge. Ability to apply risk management in daily operation. Contribute to continuous improvement and development of system. Responsibility &Authority: Overall responsible and overriding authority for accidents, incidents related to safety of personnel, security, pollution prevention and protection of company s assets and reputation. Authority to request the company's assistance as deemed necessary. Operationally responsible to effectively manage assigned vessel in safe and cost effective manner according to company s instructions. Operationally responsible that vessel is in compliance and operated according to Flag and class requirements. Overall responsible for effective implementation of company s safety management system onboard. Authority to deviate from the system if deemed necessary to prevent damage or injury to personnel, environment, assets or reputation. Master shall, as soon as practically report deviation to the Company and the reason for the same. The Master's responsibility includes but is not restricted to the contents of this instruction. Responsible for vessel and crew compliance to site specific HSE requirements and reporting deviations Manage security on board and make sure that all crew have sufficient knowledge. Responsible that incidents, near misses and non conformity reporting are submitted and followed up according to procedure Ensure all certificates are up to date and that proactive actions are taken to renew certificates well before their expiry dates. Responsible that all LSA and FFA is in good condition and maintained according to requirements Responsibility to identify the need for vessel specific procedures and ensure they are prepared accordingly and effectively implemented. Maintain and keep vessel log books and filing system updated. Issue date Rev. no. 7 Doc. no. SMS Page 1 of 2

76 Resources and personnel Description of Post Master Overall responsibility for on board medical care and act as Medical Care & Medical First Aid Officer Responsibility to maintain and update planned maintenance system To chair the on board safety meetings Overall responsible for effective implementation of company s safety management system onboard. Authority to deviate from the system if deemed necessary to prevent damage or injury to personnel, environment, assets or reputation. Master shall, as soon as practically report deviation to the Company and the reason for the same. Training Ensure that new personnel onboard are familiarized according to procedure. Ensure that emergency drills and training is carried out at the required intervals. Encouraged that training to next level is provided, mentoring and support to officers Contracts Clients Responsible that the client s contractual requirements are complied with in such a manner that the clients gain further confidence in N O S. Inform crew of special requirements in the contract and verify compliance. Keep company updated on any site specific changes CTV vessels To cooperate and coordinate vessel activities with the Marine Vessel Coordinator on site to ensure safe and efficient operation. Act as Site Manager on sites with only one vessel Financial: Purchases according to company s financial approval matrix Place & date: Employee:. Manager: Issue date Rev. no. 7 Doc. no. SMS Page 2 of 2

77 Resources and personnel Description of Post Deck Officer Requirements for qualification and training for the position: According to STCW and the National Maritime Administration minimum manning decision The National Maritime Administration shall issue all certificates according to minimum manning decision. Work tasks and responsibilities Properly stow and secure equipment and/or cargo. Communicate with the Master regarding these matters. Operate cranes, winches, hatches or equivalent as required. Check condition of any deck equipment before it is used. Safely assist passengers during transfers and transit. Safely perform loading and discharging operations on board the vessel. Reports to: Master Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

78 Resources and personnel Description of Post Deckhand Requirements for qualification and training for the position: According to STCW and the National Maritime Administration minimum manning decision The National Maritime Administration shall issue all certificates according to minimum manning decision. Work tasks and responsibilities Properly stow and secure equipment and/or cargo according to master instructions Operate cranes, winches, hatches or equivalent as required Check condition of any deck equipment before it is used Safely assist passengers during transfers To be familiar with the engine room and assist the master with the overall daily maintenance of the vessel Safely perform loading and discharging operations on board the vessel Deckhands with certain engine responsibility additional description Carry out maintenance and repair work in engine room and associated spaces including cleaning and painting as specified by superior Reports to: Master Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

79 Chief Engineer Reports to: Master ISM MANUAL Resources and personnel Description of Post Chief Engineer Background and /or education preferred/required for this job Documents as required by maritime law. Responsibilities Overall responsible for the vessels entire technical system other than the electric parts of the survey systems. Work leader for the engine department and responsible for working environment in the engine department. Responsible for a clean and proper environment in the engine room, ECR, stores and all other areas that the engine department is responsible for. Planning and execution of maintenance of the systems described above. Bunker operations including internal transfer. Responsible for the fire team including the maintenance and inspections of the fire fighting equipment. Plan fire drills. Handling the vessels maintenance system. Reporting status and consumptions to the office weekly and monthly. Ensure that newly employed engine personnel are being well introduced in their job. Authorities Make purchase orders for the engine department. Responsibilities when Engineer On Duty Use good judgement at all times to ensure the safety of the vessel and the reliability of the technical system. Inform the bridge immediately if the vessels machinery for any reason restricts the vessels manoeuvring capability. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

80 Shipboard operations Risk Assessment Objectives The purpose of this procedure is to evaluate and taking action to reduce all the risks on board and to ensure the health and safety of workers and other persons working on board our vessels. Responsibilities It is the responsibility of the Master to; carry out Risk Assessments as required. regularly review all risk assessments and when the assessment is believed to no longer be valid it will be reassessed. make sure records of all assessed risks are available on board to make sure all workers, whether or not they are directly employed by the Company, are informed of any significant findings of the assessment and measures for their protection. Every employer and every self employed person on board the vessel is required to inform the Company of any relevant risks to health and safety arising from the conduct of their business. The Company is responsible for co ordinating the risk assessments covering everyone on the vessel, including workers directly employed by itself, taking account of the other employers assessments. It is the responsibility of the HSSE Manager to ensure safe work practices in the office. Key terms Key terms used in this procedure are defined below. A hazard is a source of potential harm or damage or a situation with potential for harm or damage; risk has two elements: o the likelihood that a hazard may occur o the consequences of the hazardous event. Principles of risk assessment A risk assessment is a careful examination of what could cause harm, so that decisions can be made as to whether enough precautions have been taken or whether more should be done to prevent harm. The assessment first establishes the hazards that are present at the place of work and then identify the significant risks arising out of the work activity. The assessment includes consideration of the existing precautions to control the risk, such as permits to work, restricted access and use of warning signs or personal protective equipment. The assessment should cover the risks arising from the work activities of workers on the vessel. The assessment is not expected to cover risks which are not reasonably foreseeable. The process of risk assessment should be carried out by suitably experienced personnel, using specialist advice if appropriate. The risks in the workplace should be assessed before work begins on any task for which no valid risk assessment exists. The risk assessments on board must be updated whenever changes are being made to the work, the working methods and the working processes, etc. which are of importance to the working environment on board the vessel, however at least every second (2) year. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 7

81 Shipboard operations Risk Assessment Instructions The main elements of the risk assessment process are: 1. classify work activities; 2. identify hazards and personnel at risk; 3. identify risk controls; 4. estimate the risk; 5. decide the tolerability of the risks; 6. prepare risk control action plan (if necessary); 1. Classify work activities A useful start when doing a risk assessment is to identify separate work activities, to group them in a rational and manageable way, and to gather necessary information (or collate existing information) about them. Infrequent maintenance tasks, as well as day to day operations, should be included. Possible ways of classifying work activities include: department/location on board ship; stages of an operation or work routine; planned and unscheduled maintenance; defined tasks (e.g. loading/unloading cargo). Information required for each work activity might include: tasks being carried out: their duration and frequency; location(s) where the work is carried out; who normally/occasionally carries out the tasks; others who may be affected by the work (e.g. contractors, passengers); training that personnel have received for the task. 2. Identify hazards Asking these three questions should help to identify where there is a hazard: Is there a source of harm? Who (or what) could be harmed? How could harm occur? Hazards that clearly possess negligible potential for harm should not be documented or given further consideration, provided that appropriate control measures remain in place. Here is a list of identified hazards valid in our company: mechanical fire and explosion electrical chemical physical biological radiation psychological substances When identifying hazards you are not limited to this list, there might also be other hazards. A complementary approach when identifying hazards is a prompt list such as: During work activities could the following hazards exist? Issue date Rev. no. 6 Doc. no. SMS Page 2 of 7

82 Shipboard operations Risk Assessment slips/falls on the level; falls of persons from a height; falls of tools, materials, etc., from a height; inadequate headroom; inadequate ventilation; hazards from plant and machinery associated with assembly, commissioning, operation, maintenance, modification, repair and dismantling; hazards to plant and machinery, which may result in their destruction or the loss of availability of essential equipment; hazards from manual handling; hazards from long term physiological effects e.g. exposure to substances above the Threshold Limit Value (TLV). The most effective way of reducing risk is to eliminate the hazard completely, however in many cases this will be impossible and risk controls will need to be used. 3. Identify Risk Controls Risk and hazard identification are essential elements of the risk assessment process and inherently only the application of appropriate control measures reduces risks. In many instances following established good practice will provide the necessary controls. A risk assessment should be comprehensive enough to identify hazards and the required control measures to reduce the risk of harm, including those planned or already in place. Separate controls may be applicable to reduce likelihood, e.g. Risk Control Systems and to reduce severity, e.g. improved PPE. As well as identifying the necessary control measures for particular risks, the risk assessment process should also consider the arrangements to ensure that these control measures are implemented and kept in place. Risk Control Systems provide the method of management control for individual control measures or types of control measure. Using a Permit to Work (PTW) system is one example. When evaluating existing risk control systems, consideration should be given to measures that reduce the likelihood of and / or the severity of harm. The following hierarchy can be applied: If practicable eliminate hazards altogether or try to combat risks at the source; If elimination is not possible, try to reduce risk at the source; reduce risk via procedures and safe systems of work, adopting PPE only as the last resort after all other control measures have been considered. 4. Estimate risk The risk from the hazard may be determined by estimating: the potential severity of harm; the likelihood that harm will occur. These two components should be judged independently. When seeking to establish potential severity of harm, the following should be considered: part(s) of the body likely to be affected; nature of the harm, ranging from slight to extreme. Issue date Rev. no. 6 Doc. no. SMS Page 3 of 7

83 Shipboard operations Risk Assessment Care should be taken to ensure that harm category definitions reflect both the short and long term health and safety consequences. A possible categorisation of severity harm levels based on the three bands of slight, moderate and extreme is shown in table 1: Table 1: Categories for severity of harm Category Slight harm Moderate harm Extreme harm Health Nuisance and irritation (e.g. headaches); temporary ill health leading to discomfort (e.g. diarrhoea) Deafness; dermatitis; asthma; work related upper limb disorders; ill health leading to permanent minor disability. Occupational cancer; severe life shortening diseases; acute fatal diseases permanent substantial disability. Safety Superficial injuries; Minor cuts and bruises; Eye irritation from dust Lacerations; burns; concussion; serious sprains; minor fractures; musculoskeletal disorders Amputations; major fractures: poisonings; multiple injuries; fatal injuries In order to establish the likelihood of harm the adequacy of control measures already in place should be considered. The following issues should then typically be assessed: number of personnel exposed; frequency and duration of exposure to the hazard; effects of failure of power or water supply; effects of failure of plant and machinery components and safety devices; exposure to the elements; protection afforded by personal protective equipment and its limitations; possibility of unsafe acts by persons for example, who: may not know what the hazards are; o may not have the knowledge, physical capacity, or skills to do the work; o underestimate risks to which they are exposed; o underestimate the practicality and utility of safe working methods. Table 2: Categories for likelihood of harm Categories for the likelihood of harm Very Likely Likely Unlikely Very Unlikely Type of occurrence Typically experienced at least one every six months by an individual Typically experienced once every five years by an individual Typically experienced once during the working lifetime of an individual Less than 1% chance of being experienced by an individual during their working lifetime Any given hazard is more serious if it affects a greater number of people. But some of the more serious hazards may be associated with an occasional task carried out by just one person, for example maintenance of inaccessible parts of lifting equipment. Issue date Rev. no. 6 Doc. no. SMS Page 4 of 7

84 Shipboard operations Risk Assessment Table 3: Risk matrix Likelihood of Harm Severity of Harm Slight Harm Moderate Harm Extreme Harm Very unlikely VERY LOW RISK VERY LOW RISK MEDIUM RISK Unlikely VERY LOW RISK LOW RISK HIGH RISK Likely LOW RISK MEDIUM RISK HIGH RISK Very Likely LOW RISK HIGH RISK VERY HIGH RISK 5. Determine the tolerability of the risks The next step is to decide which risks are acceptable, tolerable or unacceptable. In making decisions as to whether the risk is tolerable the work force should be consulted. To do this the organisation have establish tolerability criteria (see table 4) to provide a basis for consistency in all its risk assessments. Table 4: Risk categorization Category of risk Very low Low Medium High Very high Evaluation of tolerability Acceptable Tolerable Consider risks to be reduced so that they are tolerable (low) or acceptable (very low) Unacceptable 6. Prepare risk control action plan Having determined the significant risks, the next step is to decide what action should be taken to improve safety, taking account of precautions and controls already in place. Risk categories form the basis for deciding whether improved controls are required and the timescale for action. Table 5 suggests a possible simple approach. This shows that the effort made to control risk should reflect the seriousness of that risk. Issue date Rev. no. 6 Doc. no. SMS Page 5 of 7

85 Shipboard operations Risk Assessment Table 5: Risk based control plan ACTION AND TIMESCALE These risks are considered acceptable. No further action is necessary other than to VERY LOW ensure that the controls are maintained. No additional controls are required unless they can be implemented at a very low cost LOW (in terms of time, money and effort). Actions to further reduce these risks are assigned low priority. Arrangements should be made to ensure that controls are maintained. Consideration should be given as to whether the risks can be lowered, where applicable, to a tolerable level, and preferably to an acceptable level, but costs of additional risk should be taken into account. The risk reduction measures should be MEDIUM implemented with defined time period. Arrangements should be made to ensure that the control measures are maintained, particularly if the risk levels are associated with harmful consequences. Substantial efforts should be made to reduce the risk. Risk reduction measures should be implemented urgently within a defined time period and it might be necessary to consider suspending or restricting activity, or to apply interim risk control measures, HIGH until this has been completed. Considerable resources might have to be allocated to additional control measures. Arrangements should be made to ensure that the control measures are maintained, particularly if the risk levels are associated with extremely harmful consequences and very harmful consequences. These risks are unacceptable, Substantial improvements in risk controls are necessary, so that the risk is reduced to a tolerable or acceptable level. The work activity should VERY HIGH be halted until the risk controls that are implemented reduce the risk so that it is no longer very high. If it is not possible to reduce the risk the work should remain prohibited. The outcome of a risk assessment should be an inventory of actions, in priority order, to devise, maintain or improve controls. Controls should be chosen taking into account the following, which are in order of effectiveness: 1. Elimination; 2. Substitution by something less hazardous and risky; 3. Enclosure (enclose the hazard in a way that eliminates or controls the risk); 4. Guarding/Segregation of people; 5. Safe system of work that reduces the risk to an acceptable level; 6. Written procedures that are known and understood by those affected; 7. Review the blend of technical and procedural control; 8. Adequate super vision; 9. Identification of training needs; 10. Information/Instruction (signs, hand outs); 11. Personal Protective Equipment (last resort) cannot be controlled by any other means. Issue date Rev. no. 6 Doc. no. SMS Page 6 of 7

86 Shipboard operations Risk Assessment Further risk control measures established in the risk assessment process are reviewed by the Company HSSE Department and when necessary these control measures are distributed to the rest of the fleet. Form: SMS Risk assessment form Issue date Rev. no. 6 Doc. no. SMS Page 7 of 7

87 Shipboard operations Toolbox talks In many instances it is appropriate to carry out a toolbox talk/tailgate meeting even when the work being carried out is of short duration and of a simple nature. Introduction to the Work Scope Advise the work party of the nature of the work being carried out. How it is intended to be carried out and why it is being carried out. Individual Responsibilities Make it clear to the work party who will be doing what during the task. Hazards/Risk Identify the hazards (that which can cause harm). Discuss the possible risks (the likelihood of the hazard being realised) involved when carrying out the task and the control measures and precautions in place to eliminate or significantly reduce them. Isolations Advise and discuss the isolations to be put in place, mechanical and electrical. Identify the specific equipment to be worked on and the implications of the work content. Electrical isolations shall be locked off and tagged off and utilising the Permit to Work system document, (explain). Mechanical isolations shall be carried out using the appropriate procedures identified in the assembly manuals. Handling equipment and materials Check the mechanical and manual handling requirements for the work to be undertaken. Control of Substances hazardous to health (COSHH) (MSDS Register) Ensure that all materials and substances are checked to ensure that any harmful effects are identified, where applicable and the appropriate COSHH Assessment/ MSDS Register documents are utilised and the prescribed precautions are observed and the correct personal protection equipment is available and is being correctly utilised. Always ensure that workers know how to use the equipment and that is stored in the correct manner once it is no longer required. Equipment Identify the tools and equipment required to carry out the work safely and discuss their correct use and any associated standards that must be met, plus any associated competencies necessary to operate the equipment. Weather Conditions Check that the conditions are such that the safety and well being of the workers is not put at risk. Ensure that adverse weather guidelines are complied with particularly during crane operations and where workers are carrying out work in exposed areas. Issue date Rev. no. 4 Doc. no. SMS Page 1 of 2

88 Shipboard operations Toolbox talks Communication Encourage questions from the work party. Talk to them not at them; Involve them; Confirm their understanding, emphasise that if in doubt, they must stop work and ask for clarification. Form: SMS Toolbox Talks form. Issue date Rev. no. 4 Doc. no. SMS Page 2 of 2

89 Shipboard operations Safe navigation and bridge routines Purpose This procedure provides instructions for safe navigation and avoidance of dangerous situations. Master responsibilities The Master is responsible for the implementation of the procedure and for instructing and supervising the Officers and the Crew involved in the navigation of the ship. The Master is overall responsible for the navigation of the vessel and composing the bridge watches in safe manner. The master shall ensure that the intended voyage has been planned using the appropriate navigational charts and publications for the area concerned and that it is done in line with rules and regulations. Bridge Organization Bridge discipline means to the owners: The co operation and the sharing of responsibility on the bridge. The owners expect all navigators to do their best to secure the best possible bridge discipline. It is necessary that the navigation is carried out with utmost accuracy and discipline under all conditions to be prepared for any unforeseen situation. During ordinary navigation a good bridge discipline implies that everybody on duty informs each other of everything concerning the navigation. Navigational safety The navigators must constantly bear in mind that the safety of all persons on board, the ship, the cargo and the safety of other ships and the environment may be endangered by faulty action or lack of attention and action. Danger may arise suddenly and unexpectedly at any time. Officers are warned against a false feeling of safety at any time and especially, when sailing in confined and coastal waters, sailing in poor visibility or at night. When navigating in confined and/or congested water hand steering of vessel shall be considered. Preparation and planning The vessel shall be made ready for departure and arrival. The company have developed arrival and departure checklist that shall be completed before any arrival and departure and communicated to relevant personnel. It is the masters responsibility to ensure these are completed in proper time and interval before vessel arrival and departure in port. Look out It is important that proper lookout always is kept on the bridge, especially during darkness and when navigating in narrow waters. Look out shall be maintained in compliance with rule 5 of the International Regulation for Preventing Collisions at Sea, and STCW section A VIII/2 Part 3 1. Issue date Rev. no. 10 Doc. no. SMS Page 1 of 4

90 Shipboard operations Safe navigation and bridge routines Changing over the watch The relieving Officer of the watch shall ensure that members of his watch are fully capable of performing their duties and in particular that they are adjusted to vision. He should not take over the watch until his vision is fully adjusted to the prevailing light conditions, and until he has personally satisfied himself regarding: Standing orders and other special instructions relating to the navigation of the ship The position, course, speed and draft of the ship Visibility Predicted tides and currents, weather conditions, visibility and the effect of these factors upon course and speed. The operational condition of all navigational equipment Errors of gyro and magnetic compasses Conditions and hazards likely to be met during the watch The possible effects of heel, trim, water density arid pitching on under keel clearance If at the time of relief a manoeuvre or other action to avoid any hazard is taking place, the relief should be deferred until such action is completed. The Officer of the watch shall not hand over to the relieving officer if he has any reason to believe that the latter is not able to carry out his duties effectively. Checks of navigational equipment The Duty Officer shall perform regular checks to ensure that: The auto pilot is steering the correct course The standard compass error is established Note: One time per year a deviation curve to be completed and posted on the bridge The navigation and signal lights and other navigational equipment are functioning properly Restricted visibility When navigating in restricted visibility, the Officer of the watch shall ensure that the vessel is navigated in compliance with the International Regulations for Preventing Collisions at Sea", with particular regard to the sounding of fog signals, proceeding at a safe speed, having the engines ready for immediate manoeuvre, keeping proper lookout and lighting the navigation lights. Master has to be informed, and all radars to be operated and used. Verification Each individual Officer of the watch is responsible for the quality of his work and shall execute quality control by rechecking his own calculations, observations and dispositions. The Master shall monitor the navigation and perform checks as necessary to verify that his instructions and relevant rules and regulations are complied with. Issue date Rev. no. 10 Doc. no. SMS Page 2 of 4

91 Shipboard operations Safe navigation and bridge routines Anchor /mooring boy watch Anchor position to be checked regularly as per Master instructions Weather forecasts to be monitored Anchor alarm activated (GPS/ENC), if installed onboard Inspection rounds of the ship to be conducted at regular intervals as per Master instruction Master to be informed if any metrological, tidal or navigational changes are causing any concern Engine shall be started and Master to be informed immediately if any sign of dragging in anchor or mooring buoy Watch levels: As an instruction to the Master for minimum manning criteria of the bridge in different navigating conditions, the company has defined three specific watch levels which are to be set by the Master: Level 1 OOW + from sunset to sunrise, one watchman The OOW shall at all times be in immediate contact with the watchman. Level 2 Master + OOW or Watchman The actions of the navigating officer being cross checked by at least one other officer or pilot. Level 3 Master or OOW (one man watch) Vessel must have a one man watch alarm installed and activated when switching to one man watch The assigned watch levels shall normally be according to the following table, although the Master may modify the watch structure if the o warrants with regards to the vessels safe operation. Normal Navigation at sea and along coasts Level 1 Manoeuvring in Port Level 1 Manoeuvring in locks or similar Level 1 Normal Navigation in confined and/or congested waters Level 2 Navigation in restricted visibility Level 2 Navigation with Pilot onboard Level 2 Navigation with malfunctioning critical systems Level 2 Anchor watch Level 3 Mooring boy watch Level 3 Issue date Rev. no. 10 Doc. no. SMS Page 3 of 4

92 Shipboard operations Records and Logbook keeping Safe navigation and bridge routines Ship logbook: When vessel is manned in port the ship logbook shall be filled in at least once a day with anything that may be important for the owner, operations, authorities, insurance or client. Such as performed inspections (hygiene, galley and accommodation), safety drills, bunkering, etc. When at sea the ship logbook shall be filled in continuously and as a minimum it must include the following: Anything that may be important for the owner, operations, authorities, insurance or client, due to unforeseen or abnormal circumstances. Time for switching watch and which watch level that is set Ship position fixes shall be at regular intervals, the frequency depending upon factors such as distance from nearest hazards, speed of ship and operational status Time of arrival and departure in port (or anchor/mooring buoy, etc.) Navigational or critical equipment errors or malfunctioning Weather, visibility, sea state, barometer and temperature observations and when considerable changes occur (eg. lightning and thunder storms) Course, speed, distance, navigational signals as found suitable depending on vessel operation Completed safety drills Time and quantity of bunker, ballast (if any) and/or freshwater taken onboard Radio logbook: Radio test, emergency communication and radio equipment disturbance/maintenance shall be recorded in the radio logbook. If the vessel only have VHF, deck logbook can be used alternative. Garbage record book: See vessel garbage management plan Issue date Rev. no. 10 Doc. no. SMS Page 4 of 4

93 Shipboard operations Voyage planning Purpose The purpose of this procedure is to ensure that with the help of a good voyage plan minimize the risk of collisions, groundings, oil spills etc. during voyages. Responsibilities It is (according to international law) the Master s responsibility to develop a valid voyage plan for the intended voyage. Procedure The voyage planning is necessary to ensure that the vessel at all times is being navigated safely. The vessel must not depart if no approved voyage plan for the intended voyage is available. Before vessel departs a proper voyage plan is to be made in the navigational charts, considering at least: Vessel draught Traffic density and traffic schemes Weather conditions, tides and current Navigation marks Navigation warnings, if any Navigation restrictions such as exclusion zones etc. Reporting points (VTS etc.) The planned route shall be inserted in the ECS/ECDIS and the track function shall be on during the whole transit. Navigation warning and Navtex messages to be insert in ships logbook. Voyage plan to other port When planning a voyage to other port (new site, yard visit etc.) the form SMS Voyage plan must be filled out and approved by master. Voyage plan on new site A site specific voyage plan is to be made for the transit from/to the port/wind farm, covering at least: Ideal courses from/to wind farm/port Restricted areas for operating area Speed limits Each wind mill in the park to be inserted in the ECS/ECDIS Reporting points for inbound and outbound transit The track function shall be on during the full working day Both GPS shall be checked to each other and gyro to be checked to magnetic compass(solas departure test to be made) Electronic charts shall be updated weekly for ECDIS and 6 months intervals for ECS. Also, when on site, check weather forecast, tides and current wind strength/direction before departure. Manifest from customer that includes nav. warnings or other important navigation limits in the park e.g. exclusion zones shall be filed in a separate file information to be handed over to relievers if 24H contract. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

94 Shipboard operations Voyage planning and operational area assessment Purpose The purpose of this procedure is to ensure proper voyage plan procedures are in place to minimize the risk of collisions, groundings, oil spills and other hazardous situations during voyages. This procedure take operational area assessment in to account in addition to traditional voyage planning. Responsibilities Master is responsible to develop a plan for any intended voyage. For vessels operated in a limited area the master is responsible to identify and define operational area and approve the operational area assessment carried out. Procedure The voyage planning/operational area assessment is necessary to ensure that the vessel at all times is being navigated safely. The vessel must not depart if no approved voyage plan or operational area assessment have been carried out. Before vessel departs following must be considered: Vessel draught Traffic density and traffic schemes Weather conditions, tides and current Visibility Navigation marks Navigation warnings, if any Navigation restrictions such as exclusion zones etc. Reporting points (VTS etc.) The planned route shall be drawn in the navigation charts such as Paper/ECS/ECDIS. For electronic charts the track function shall be active during the whole transit. Applicable navigation warning and messages shall be observed and relevant content noted in navigational charts. Voyage plan to other port When planning a voyage to other port the form SMS Voyage plan must be filled out and approved by master. Operational area assessment An operational area must be defined for the vessel. This area shall be assessed and standard routes identified and laid out in navigational charts used onboard and covering and showing at least: Bridge manning level applicable for certain areas/visibilities Courses from/to all standard ports No go areas shall be clearly marked in the charts Any speed restrictions Air draft Shallow waters Each route available in the ECS/ECDIS Issue date Rev. no. 1 Doc. no. SMS Page 1 of 2

95 Shipboard operations Voyage planning and operational area assessment Reporting points for inbound and outbound transit The track function in electronic chart shall be activated up on departure Both GPS shall be checked to each other and gyro to be checked to magnetic compass (SOLAS departure test to be made) Electronic charts shall be updated weekly basis. Waypoint list on standard routes. Continuously check weather forecast, tides and current wind strength/direction before departure. Manifest from customer that includes nav. warnings or other important navigation limits in the park e.g. exclusion zones shall be filed in a separate file information to be handed over to relievers. Deviation from standard routes The master can deviate from standard voyage planning if required to safe guard other person s life, vessel and environmental safety. If this is done highest level of bridge manning, look out and safe speed must be maintained at all time. Issue date Rev. no. 1 Doc. no. SMS Page 2 of 2

96 Shipboard operations At sea The master is responsible that the vessel is operated safely for crew and passengers. The master is responsible that the vessel by all means is ready and in good condition to go to sea and that there is enough fuel and water for the planned work. The master shall ensure that cargo is secured and that the passengers are counted. It is the Master s responsibility to obtain the latest weather forecasts. Careful consideration should be given if the weather allows the vessel to go out to sea or if fog makes the trip unsafe for the vessel and passengers because of risk for collision. When sailing in high sea, the Master is responsible to pay special attention to the speed of the vessel. The Master always has the authority to reduce the speed, if the sea condition demands it. The vessels crew shall obtain regular lookout. All available navigation equipment shall be used. The IMO collision regulations shall be adhered to. Paper navigational charts or approved ECDIS shall be used for safe navigation. A daily log shall be kept including positions, number of persons embarked and disembarked arrival and departure times and any accidents, incidents or near accidents. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

97 Shipboard operations Hygiene, galley and accommodation procedure Purpose To ensure the vessel galley and accommodation routines and standards are in line with the MLC code and in compliance with administration regulations. Responsibilities Master is responsible for the MLC requirement for the vessel are implemented and that proper routines onboard are set up. Master shall report any deviations to vessel MLC requirement according to company reporting procedure. Company HR department is responsible to ensure that crew responsible for food handling have received food and hygiene training as required by the administration. Galley and Accommodation Inspections Weekly inspections shall be performed of the vessel galley and accommodation areas. Inspection must include (but is not limited to) the following: Inspection of food and drinking water Inspection of all spaces and equipment used for the storage and handling of food and drinking water Inspection of galley and other equipment for the preparation and service of meals. Inspection of freezers and refrigerators. Freezers shall be maintained below 12 C for storage up to one month. Longer storage periods require a temperature of 18 C or below. Refrigerators shall not exceed +5 C. Inspection of all accommodation areas. Accommodation shall be kept clean and tidy. It shall be cleaned on daily basis. The cabins shall be used only for goods or supplies belonging to the person(s) for whom the cabin is intended. The accommodation shall be disinfected as necessary after any infectious illness on board. Accommodation where vermin are found shall be cleaned and disinfected immediately. The Master and one other crew members shall inspect all parts of the accommodation at least once a week. When inspection is completed is shall be reported and the result of the inspection shall be entered in the ship s log. Any deviations shall be reported according to company reporting system. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 1

98 Shipboard operations Embarking & Disembarking of persons in port Embarking of persons in port Before any passenger/visitor/contractor is allowed to board the vessel the crew shall control that the vessel is moored safely or that the vessel is moored with the boarding arrangement i.e. the bow against the quay. No loose equipment etc. is allowed to lie at the deck or in the wheelhouse, this to minimize trip hazard, the crew shall also see so fender/mooring lines don t object the boarding places. All persons must have permission from the crew to board the vessel and must carry correct PPE. The Master always has the right to refuse any person to board. When a person boards the vessel for the first time, he/she will receive an induction as according to the induction form. The vessel is only boarded via port/starboard ladder, gangway or via designated boarding arrangement, as directed by the crew. All boarding points must be free from obstacles. All cargo and equipment most be handled with care and be safely stowed and secured before leaving port, the crew will help passengers/visitors/contractors with their equipment and gear or cargo for safe storing. Before leaving port, a passenger list must be communicated to the Marine Vessel Coordinator. Disembarking of persons in port All passengers are to remain seated or hold fast during docking, no disembarking should commence until crew approves this. The crew shall ensure that the boarding points are free from equipment and other hazards. The crew shall also see to that fenders and mooring lines are not in the way of the boarding points. All passengers must disembark using the designated points directed by the crew. Passengers are under no circumstances allowed to climb over the reeling, if anyone is seen using this practice, the crew shall report directly to master. The Master shall report all persons disembarking to the marine coordinator. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

99 Shipboard operations Transfer of passengers offshore Transfer from foundation to vessel STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Prior to the transfer contact must be established between the vessel and the person(s) to be transferred. When contact has been established, continue to step 2. Is the weather condition suitable for a safe transfer? (Consideration to strong wind, sea state, fog and safe access to the ladder shall be taken.) If yes, continue to step 3. Board the tower according to procedure; Boarding a tower When the vessel is safely at the boat landing make sure that the following things are performed before the transfer commences: The radar is switched off The master and deck crew have contact on the radio The deck crew wears correct PPE (according to matrix, SMS ) and standing steady and holding the railing on the bow platform. Before the transfer can commence, the deck crew takes care of that the slack rope do not fall into the water (protection against rope being caught between the boat fender and the boat landing), when the person to be transferred is climbing using the fall arrestor. All persons performing a transfer must wear the following PPE: Hard hat Safety shoes Life jacket Safety harness MOB alerting unit Immersion suit (if water temperature is below 12 degrees) Issue date Rev. no. 8 Doc. no. SMS Page 1 of 2

100 Shipboard operations Transfer of passengers offshore Transfer from vessel to foundation STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Prior to the transfer the deck crew must instruct the person(s) to be transferred how the transfer is planned, when this is done continue to step 2. Is the weather condition suitable for a safe boarding? 1 (Consideration to strong wind, sea state, fog and safe access to the ladder shall be taken.) If yes, continue to step 3. Board the tower according to procedure; Boarding departing a tower When the vessel is safely at the boat landing make sure that the following things are performed before the transfer commences: The radar is switched off The master and deck crew have contact on the radio The deck crew is standing steady, hooked on and holding the railing on the bow platform. Before the transfer can commence, the deck crew pulls down the rope from the fall arrestor (YO YO) so the hook is just above the boat deck. The deck crew then takes care of that the slack rope does not fall into the water (protection against rope being caught between the boat fender and the boat landing). 2 1 In marginal weather the Masters decision to board/not board the tower must be made at sea, not in port. 2 Once the vessel is safely at the boat landing the passenger/technician have the sole decision if they are prepared to transfer to the turbine or not. All persons performing a transfer must wear the following PPE: Hard hat Safety shoes Life jacket Safety harness MOB alerting unit Immersion suit (if water temperature is below 10 degrees) Issue date Rev. no. 8 Doc. no. SMS Page 2 of 2

101 Shipboard operations Boarding offshore structures Boarding offshore structures at sea with the bow platform shall only take place when weather, current and wave height is within the approved limits. These limits shall be set by the Northern Offshore Services and their client before any project is started. The master always has the right to abort any work below the limits if he finds it unsafe in any way. The person boarding the foundation always has the right to refuse access if he feels unsafe in any way. If there is a risk of lightning in the weather forecast or seen by the crew all activity shall be cancelled and all operatives should be evacuated from the towers. The person boarding the foundation must wait for approval from the deck crew before boarding the offshore structure. All communication with people on the offshore construction shall be by radio. The Master is responsible for all passengers on board, when a passenger leave the vessel to shore, foundation or hotel vessel the responsibility will be transferred. This must be reported to the Marine coordinator. Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

102 Shipboard operations Operation near offshore installations Purpose The purpose of this procedure is to emphasize that higher demands on safety are made when the vessel approaches an installation, fixed or mobile. Responsibility It is the responsibility of the Master to follow this procedure. Exemptions This procedure does not include approaching an installation were specific project procedures are in force, this procedure is for installations not covered by the site project procedures. Procedure Following guidelines applies when operating near offshore installations: Plan the operation in advance, both with regard to what will happen on the bridge and what will happen on deck. Sufficient engine power and electric power for safe operation shall be available before the vessel approaches an installation. Equipment to be used during operations shall be tested before use. Adapt the speed according to the conditions. Wind, sea and current must be favourable. Avoid steering straight at the installation. Avoid steering on autopilot. If possible approach the installation on a drift off course (so that the vessel drifts away from the installation in case of a failure. Ensure that all systems for manoeuvring and communication are ready for use before the vessel enters the critical limit, which is 500 metres. When inside the 500m zone there shall be no open lights (smoking, hot work etc.) on deck without permission from the installation. Once it becomes apparent that the operation cannot be implemented safely it must be stopped immediately. In connection with cases where the above procedure applies, the checklist m zone checklist must also be used. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

103 Shipboard operations Vessel access from pontoon Immediately after the vessels arrival at berth/jetty a gangway must be placed in a safe and secure way, fastened in a way so that it cannot skid or the like. At tidal berths it must be made sure that the gangway can move freely when the tide is falling. Is diver door on rail available to access? Yes Open diver door and use d fender on long side of the vessel to climb on board. No Use d fender on long side of the vessel to climb on board. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

104 Shipboard operations Boarding/departing a tower Boarding When boarding a tower the Master has the sole responsibility to determine if a boarding can be done without jeopardizing the safety of those on board, the environment or the vessel. Factors to take into account when doing the assessment include (but are not limited to): Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction Is there any imminent danger of falling ice from the wind tower? ZONE 1 When in ZONE 1 perform the following steps: 1. Reduce to safe manoeuvrable speed. 2. Make sure no one is located on the climbing ladder of the tower being boarded. 3. Line up the heading towards the boarding area. 4. Take into account the current wind and waves. 5. Are there any regulations regarding the wind turbines being turned off when boarding the tower? YES Continue to step 6. NO Continue to step Are the wind turbine turned off? YES Continue to step 7. NO Stay in ZONE 1 and call site management. 7. Inform passengers about the commencement of boarding. When these steps are made, continue into ZONE 2 ZONE 2 1. Get deck crew ready. 2. Advise passengers to remain seated or hold on to hand railing. 3. When safely at the tower give clearance to passengers to commence transfer. Issue date Rev. no. 8 Doc. no. SMS Page 1 of 2

105 Shipboard operations Departing Factors to take into account: Boarding/departing a tower Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction Is there any imminent danger of falling ice from the wind tower? STEP 1 STEP 2 STEP 3 STEP 4 Make sure all passengers and equipment has been taken onboard from the tower. Deck crew shows thumbs up when all passengers are transferred and all equipment have been stowed onboard. Take the above mentioned weather conditions into account while planning the departure and make sure that all passengers are seated. Reverse straight from the tower or adjust the reversing course depending on the weather conditions. It is very important to apply the sufficient amount of engine power in order to quickly and safely reverse from the tower. This will prevent the vessel from drifting back into the tower due to waves and current. Keep a safe distance to the tower when maneuvering away from it. Also make sure to follow the contract specific routines regarding departure from the tower provided by the client. For instance, all passengers to swipe their cards before leaving the WTG area. Issue date Rev. no. 8 Doc. no. SMS Page 2 of 2

106 Shipboard operations Boarding/departing other vessel Boarding PPE to be worn in accordance with PPE procedure SMS Personal protective equipment. Factors to take into account: Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction The agreed safe distance allowed from the other vessel ZONE 1 When located within safe distance from the other vessel, perform the following steps: 1. Reduce to safe manoeuvrable speed. 2. Establish contact with the other vessel and when the approval for boarding has been agreed continue to step 3 3. Line up the heading towards the vessels boat landing system. 4. Take into account the current wind and waves. 5. Inform passengers about the commencement of boarding. When these steps are made, continue into ZONE 2 ZONE 2 Get deck crew ready. Advise passengers to remain seated or hold on to hand railing. When safely at the other vessels boat landing system, give clearance to passengers to commence transfer. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 2

107 Shipboard operations Departing Factors to take into account: Boarding/departing other vessel Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction STEP 1 STEP 2 STEP 3 STEP 4 Make sure all passengers and equipment has been taken onboard from the other vessel. Deck crew shows thumbs up when all passengers are transferred and all equipment have been stowed onboard. Take the above mentioned weather conditions into account while planning the departure and make sure that all passengers are seated. Reverse straight from the other vessels boarding arrangement or adjust the reversing course depending on the weather conditions. It is very important to apply the sufficient amount of engine power in order to quickly and safely reverse from the tower. This will prevent the vessel from drifting back towards the other vessel due to waves and current. Keep a safe distance to the other vessel when maneuvering away from it. Also make sure to follow the contract specific routines regarding departure from the other vessel provided by the client. For instance, all passengers to swipe their cards before leaving the WTG area etc. Issue date Rev. no. 6 Doc. no. SMS Page 2 of 2

108 Shipboard operations Lifting operations Lifts or pulls using cranes, hoists, or other mechanical lifting devices will start only when: A risk assessment of the lift has been completed. A tool box talk has been performed. The lift method and equipment has been determined by a competent person. Operators of powered lifting devices are trained for that equipment. Rigging of the load is carried out by a competent person(s). Lifting devices and equipment has been certified for use within the last 12 months. Load does not exceed dynamic and static capacities of the lifting equipment. Any safety devices installed on lifting equipment are operational. All lifting devices and equipment have been visually examined before each lift by a competent person(s). Where equipment is used for lifting people it is marked accordingly, and it should be safe for such a purpose, e.g. all necessary precautions have been taken to eliminate or reduce any risk. If the vessel is working in UK waters, all lifting equipment must be inspected every 6 months. All crew and passengers involved in the lifting operation wears safety shoes, helmet and life jacket. When lifting operations is taking place between vessel and wind tower, if possible, move the lifting arrangement away from the vessel so the lifting takes place over the sea and not over the vessel. If moving the lifting arrangements is not possible, instead move the vessel away from the lifting arrangements. Make sure to use a tag line when sending goods from the deck to a wind tower by using the davit crane, in order to control the movement of the goods. This procedure is only applicable on NOS vessels equipped with a crane. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 1

109 Shipboard operations Bunker procedure 1. Secure the vessel safe along key side or bunker barge. 2. Take out protection gloves and some rags in case of drip spill on deck. 3. Take bunker hose onboard and leave some slack on deck to allow a little movement of the vessel. 4. Open filling cap and insert nozzle. 5. Keep one man at hose watch near the emergency pump stop at all times and one man at bunker connection onboard. 6. If Master and Deck crew are satisfied with the conditions, start the pump. 7. When the bunkering is finished put the filling cap back on and tighten. In case of oil spill use SOPEP (Shipboard Oil Pollution Emergency Plan) kit located in the box on aft deck. Make sure no oil gets into the water and place all soiled absorbents, sheets and rags in a plastic bag. Contact the waste handler ashore for a proper disposal. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

110 Shipboard operations Filling fuel tanks on wind turbines STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 STEP 9 STEP 10 Follow instructions; SMS Boarding/departing a tower Master give s OK to the Rigger to transfer and climb up carrying a heaving line to the platform on tower. When rigger reaches the platform, perform a radio check and then asks the rigger to send down the heaving line gently. Deck crew secures the fuel hose to the heaving line. The rigger starts hoisting the fuel hose and pulls in a few meter slack on to the platform. (To prevent the hose from falling down it is to be secured to railing with a soft sling that does not damage the hose. IMPORTANT! Make sure the breakaway coupling is on the correct side of the lashing.) Deck crew puts a mooring line around one of the pipes on the tower and signals the Master to move away from the tower. Master maneuver the vessel gently away from the tower while the deck crew slacks the mooring line and fuel hose that are well stowed in boxes and hose drum so they gently slack while the vessel is going aft. When the rigger gives OK to deck crew the deck crew then gives OK to Master to start the fuel pump. During this operation the Master stays on the helm position with all engines running ready to break away in case of an emergency. The deck crew stays at a safe distance from deck and any potential falling objects. During the transfer of fuel, deck crew stands on deck having immediate contact with the Rigger in case of an emergency. When the level reaches full, the filler automatically closes the valve and the pump is stopped by the Master. Maneuver the vessel back against the boat landing white deck crew pulls in slack on mooring line and fuel hose. When safely at the boat landing the Rigger starts sending down the hose and when the hose is safely stowed by the crew on deck, the rigger can start climbing down and transfer back to the vessel. Follow procedure; SMS Boarding/departing a tower In case of oil spill use SOPEP (Shipboard Oil Pollution Emergency Plan) kit located in the container on deck and use oil booms etc. to absorb the oil. Make sure no oil is flowing in to the water and place all soiled absorbents, sheets and rags in a plastic bag. Contact the waste handler ashore for a proper disposal. The Master is to remain at helm position during the whole operation so that an immediate breakaway can be done in case of an emergency. The hose is equipped with break away couplings so that both couplings will automatically shut off in case of sudden tension in the hose due to vessel heaving or drifting away from wind tower. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 1

111 Shipboard operations Power supply to wind turbine START UP Make sure cable connectors are dry and in good condition. Connect cable to output on deck. Shift breakers in starboard NO:3 void to ON. Go along turbine and give cable to technicians in turbine, make sure that they have connected it. Have technician tie the cable to rail work on WTG. Put standby rope on foundation and move astern until you are satisfied with your distance. Tie standby rope to bollard and cable to ship rail work. When the technician in turbine gives you OK you start genset and turbine will be powered up. CLOSE DOWN Stop genset when you get signal from technicians in turbine. Go along the wind turbine. While deck crew pulls in slack on cable. Coil cable up on deck when technicians give more slack. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

112 Shipboard operations Connecting or disconnecting shore power To reduce the risk of getting electrocuted when connecting or disconnecting the shore power cable make sure you follow this procedure. Check the cable at regular intervals, if there is any damage it must be rectified before the cable is being used. Always turn off the main fuse to the boat when shore power is connected or disconnected. In case of rain or some other reason wet cables use thick rubber gloves when you touch a live wire. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

113 Shipboard operations Mooring Purpose The purpose of this procedure is to ensure that onboard routines with mooring operation of the vessel and vessels mooring arrangement are performed and monitored are in a safe manner. Scope This procedure are applicable to all N O S vessels and crew. Responsibility It is the responsibility of the Master and deck crew to know and understand this procedure and to ensure appropriate monitoring of vessels mooring is carried out at all times and in sufficient intervals. Master decide type and amount of mooring rope to used. General procedure The following shall be assessed when mooring the vessel to achieve the highest possible level of safety: Wind, current, tide, possible traffic in the harbour, sea and swell, ice condition, water depth, type of pontoon/quay. All persons on deck shall wear proper PPE according to PPE matrix. Mooring lines (and/or anchors) shall only be let go, released or made fast up on master order. Clear means of communication shall be agreed and tested before operation commence. CAUTION: be aware of hazards such as tight ropes, loops of ropes, moving which/windlass, snap zones and do not over reach overboard. Departure Always inform concerned port authorities, Marine coordinator or any other party as according to the charterer s instructions. STEP 1 STEP 2 STEP 3 STEP 4 Inform all passengers on board to be seated for departure. The Master must brief the crew on deck before departure, in what order the mooring lines should be released. A tool box talk should be held if necessary. The Master gives signal to the crew on deck when to release the lines. The crew on deck signals when all lines are out of the water (propellers free). NOTE: Departure checklist shall be completed Arrival Always inform concerned port authorities, Marine coordinator or any other party as according to the charterer s instructions. STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Inform all passengers on board to be seated for arrival. The Master must communicate the planned mooring arrangements with the crew. When the crew on deck is ready and standby for mooring they give signal to the master. On Masters orders the crew on deck starts to send and secure lines. Crew on deck inform the master when all lines are safely secured. NOTE: Arrival checklist shall be completed Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

114 Shipboard operations Mooring a wind tower When on standby in a wind farm, the safest and most environmental way to anchor is to put a mooring line around one of the boat landing pipes on the wind tower. Follow procedure below. STEP 1 Make sure that mooring a wind tower is allowed at the site. If YES continue to step 2. STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 When commencing this procedure, it is important that you take in to account the wind and current. The master puts the vessel safely against the boat landing on wind turbine. When the master is satisfied with the berthing he sends the deck crew to the fore deck. The deck crew puts the mooring line around one of the boat landing pipes and signals the master to move away from the tower and the deck crew then slacks the mooring rope while the vessel is gently going aft. When vessel is about 15 meters from the tower, deck crew puts the eye of the mooring rope on bollard. Note: Make sure the rope is in good condition, no knots that could damage the pipes on tower or railing on vessel. When departing the wind tower the deck crew loosen the rope from the pollard and gives signal to master and the master gently steers the vessel away from the tower. When the rope is free from the wind tower the deck crew pulls the rope onboard the vessel. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

115 Shipboard operations Handling of hazardous materials Purpose To ensure that all use and storage of hazardous substances happens in a safe and controlled manner. Scope Applies to all persons that use or store hazardous substances on board N O S vessels. Hazardous materials Hazardous materials are substances that may be corrosive, flammable, explosive, spontaneously combustible, toxic, oxidising, or water reactive. These materials can be deadly and can seriously injure or damage personnel, property and the environment. Therefore, it s important that they are labelled properly and stored and handled safely. Material Safety Data Sheet For all hazardous materials that are brought on board, a MSDS should be obtained and kept on board. The master has the responsibility to keep a register for hazardous materials kept on board. The register must be maintained to ensure it is current. Update the register when: New hazardous materials are brought on board. The use of existing hazardous materials is discontinued. The manufacturer, first supplier or supplier provides a revised MSDS. Since manufacturers or first suppliers are required to review, and where necessary, revise MSDS at least every 5 years, all MSDS in the register or otherwise accessible on board should have issue dates within the last 5 years. If the use of hazardous materials is to be permanently discontinued, you should remove it from the register. Hazardous materials used periodically or seasonally do not need to be removed from the register. Risk management The master has the responsibility to control risks associated with the storage and handling of hazardous materials on board. To do this effectively he or she must identify the hazards that contribute to the risks and assess the likelihood of those hazards causing injury or damage to personnel, property or the environment. To do this, follow the instructions given in procedure 7 1 Risk Assessment. Selecting and maintaining PPE MSDS will normally contain recommendations on the selection and use of personal protective equipment for the particular hazardous materials. This advice shall be followed unless the risk assessment process determines that other PPE would be more appropriate. When choosing the most appropriate PPE, ensure that it provides the required level of protection from the risks associated with the particular task. Issue date Rev. no. 4 Doc. no. SMS Page 1 of 1

116 Shipboard operations Walkways conditions Maintaining walkways in a suitable condition should include but not be limited to the following actions: 1. Walkway steps should be clearly marked by painted lines or similar. 2. Where applicable the walkways should have a slip resistant surface. 3. Walkways should be kept free of snow, ice or other slippery substances. 4. Any spillage of oil or grease should be removed immediately. 5. Should a walkway become unsafe for any reason it should be closed off until made safe again. Drains and scuppers should be maintained in a good condition to ensure sufficient drainage. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

117 Shipboard operations Work permits There are many types of operations on board the vessel where the work of one person may endanger another or when a series of action steps need to be taken to ensure the safety of those engaged in a specific operation. It is the Masters responsibility to see to that the Permit to work system in use on board. Our permit to work system consists of an organised and predefined safety procedure. A permit to work does not in itself make the job safe, but contributes to measures for safe working. The particular circumstances of the vessel will determine when permit to work systems should be used. In using a permit to work, the following principles apply: The permit should be relevant and as accurate as possible. It should state the location and details of the work to be done, the nature and results of any preliminary tests undertaken, the measures undertaken to make the job safe and the safeguards that need to be taken during the operation. The permit should specify the period of its validity (which should not exceed 24 hours) and any time limits applicable to the work which it authorises. Only the work specified on the permit should be undertaken. Before signing the permit, the Master should ensure that all measures specified as necessary have in fact been taken. The Master retains responsibility for the work until he has either cancelled the permit. The person responsible for carrying out the specified work should countersign the permit to indicate his understanding of the safety precautions to be observed. On completion of the work, that person should notify the Master and get the permit cancelled. The person carrying out the specified work should not be the same person as the person authorising the work In Northern Offshore Services we have adapted permit to work for the following activities: Work in Unmanned Machinery Spaces Entry into Enclosed or Confined Space Machinery or Equipment Hot Work Working Aloft/Overside General Electrical (Under 1000 Volts) Electrical High Voltage (Over 1000 Volts) These should be adapted to the circumstances of the individual vessel or the particular job to be carried out, in the light of the risk assessment. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

118 Shipboard operations Personal protective equipment All persons working on our vessels shall wear PPE according the below matrix. Engine room Embarking/ disembarking when vessel alongside (using approved safe way of access*) Embarking/ disembarking when alongside (no approved safe way of access) On deck (alongside) On deck (at sea) Transfer over open water (does not include when alongside in port) Working at height Crane operation Hard hat X X Life jacket (SOLAS approved) Fixed safety boots/shoes Personal locator beacon (PLB) High visibility clothes X X X X X X X X X X X X X X X X X X X X Eye protection X 2 X 2 X 2 Immersion suit X 1 Personal fall protection X 3 X Ear protection X 4 *Approved safe way of access means either using an approved gangway or a way that has been established safe by a performed risk assessment, more information see SMS Risk Assessment. 1 Below water temperature of 12 C 2 When risk of eyes getting exposed to hazardous objects and substances 3 Optional when assisting passenger during transfer 4 When exposed to high noise levels Applicable to CTV: If the clients have additional requirements for personal protective equipment, these requirements must be followed in addition to the above matrix. When occupying on shore/on site, client s requirements should be respected and adhered to. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

119 Shipboard operations Garbage management Purpose To clearly describe handling of garbage and waist on board company vessels and to ensure handling of all garbage and waist shall be in line with international and local requirements. Scope This procedure applies to shore management, all employees and vessels in the company fleet. Responsibility Shore management o Provide vessels with proper equipment, tools and a garbage management plan template. o Control that company procedure and plans are in line with international regulations. Master o Implementation of company procedure and garbage management plan on board vessel. o Ensure the vessel garbage and waist records are maintained and kept available for inspections. Garbage management The company has developed a Garbage Management Plan (GMP) that provide instruction on how handle, store and record waste generated on board. All vessels shall implement GMP and comply with content as far as possible, deviations can be made during emergency situation to ensure personal and vessel safety. All garbage generated onboard shall be sorted and stored in suitable area according to below types and as described in vessel GMP. The company provide standard labels that shall be used to label storage area on the vessel, these are described in GMP. Garbage shall be sent ashore as required by legislation and as instructed by port authority. Garbage types not available in port shall be collected and transported to an approved garbage facility. The garbage shall be separated into following types: Plastic Oil waste Aerosols Batteries General waste Food waste All liquid waste from the engine rooms shall be treated as required by MARPOL and/or collected and delivered ashore to a garbage facility. All sewage generated onboard shall be handled according to local, national or international regulation MARPOL Annex IV. The strictest rule must be applied to. If discharge of sewage in sea, vessel position/time of start and stop shall be recorded in log book. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 2

120 Shipboard operations Garbage management NOTE: VESSEL MUST BE 12 NM FROM NEAREST LAND AND SEWAGE MUST BE DISCHARGED MODERATELY WITH A MINIMUM SPEED OF 4 KNOTS. THE EFFLUENT SHALL NOT PRODUCE VISIBLE FLOATING SOLIDS NOR CAUSE DISCOLORATION OF THE SURROUNDING WATER. Garbage record keeping A garbage record book approved by flag state shall be maintained as described in GMP on all company vessels. Normally instructions can be found in the beginning of the record book itself. NOTE: SEE GARBAGE MANAGEMENT PLAN FOR MORE DETAILS Issue date Rev. no. 3 Doc. no. SMS Page 2 of 2

121 Shipboard operations Passenger list Before leaving port all passengers on board must be registered on the Passenger List. This list can be substituted by other lists received client, containing full name of all passengers on board. This list must be communicated to the Marine Vessel Coordinator before leaving port. Every time any passenger leaves the vessel to an offshore structure or to a hotel vessel this must be reported to the Marine Coordinator. Always make sure that the number of passengers on the passenger list from the client does not exceed the maximum number of passengers allowed on board. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

122 Shipboard operations Receive bunker offshore (vessel to vessel) Purpose The purpose of this procedure is to give detail guidelines for the receiving of bunker from a vessel located at an offshore site. Responsibilities It is the responsibility of the Master to: Establish contact with the vessel transferring the bunker before any operations begins. Assess whether the operation can be carried out safely under the current circumstances. Abort an on going operation if it s considered to become unsafe for any reason. Make sure no other operations that could affect the bunkering are taking place simultaneously. It is the responsibility of the Deck Officer / Deckhand to: Retrieving, releasing, connecting and disconnecting the bunker hose. Handling the mooring lines during the mooring operation. Make sure that the SOPEP kit, a portable fire extinguisher and the fire hose is available and ready for use on deck. Procedure STEP 1 STEP 2 STEP 3 Board the bunker vessel according to procedure: 7 13 Boarding other vessels. When the vessel is safely boarded against the bunker vessels landing the Master sends the deck crew to the fore deck. The deck crew puts two mooring lines from each bow corners to bollards fitted on aft landing of the bunker vessel. In case engines need to be used to keep vessel in position, two additional mooring ropes needs to be used. When the vessel is safely moored the deck crew signals the bunker vessel that they can hoist down the bunker hose. STEP 4 When the bunker hose have been received, deck crew starts pulling in about 2 3 meters slack on deck and connects the hose. To prevent the hose from falling into water, deck crew secures hose to railing with a soft sling that does not damage the hose. STEP 5 STEP 6 STEP 7 Deck crew gives signal to the bunker vessel that the bunker operation can commence. During the whole bunker operation the deck crew stands on deck to have immediate contact with the bunker vessel in case of emergency. When the level reaches full, the filler automatically closes the valve and the bunker hose is disconnected and sends back to the bunker vessel. The Master is to remain at helm position during the whole operation so that an immediate breakaway can be done in case of an emergency. The hose supplied by the bunker vessel needs to be equipped with breakaway couplings so that both couplings will automatically shut off in case of sudden tension in the hose due to vessel heaving or drifting away from wind tower. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

123 Shipboard operations Engine procedures Purpose The purpose of this procedure is to make sure vessel specific engine procedures are available on board to safely operate the vessel under normal circumstances. Responsibilities It is the Masters responsibility, together with the Technical Department at the office, to establish these vessel specific engine procedures. It is the Masters responsibility to make sure this procedure is being followed on board. All crew are responsible to read and follow these instructions and to be familiar with the operation thereof. Procedure The following engine procedures for day today operation must, as a minimum, be available on board: Departure and stop procedures Operation generator system procedure These above procedures must be posted at strategic and easily found locations in the engine room. These procedures should be followed in the ordinary day to day operation on board. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

124 Shipboard operations Diving operation in the vicinity of the vessel Purpose The purpose of this procedure is to ensure that the crew on board knows all the necessary steps that are to be carried out on board before any diving operations can commence in the vicinity of the vessel. Responsibilities It is the Masters responsibility to assess weather or not the diving operation can commence in regards to: Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction Is there any imminent danger of falling ice from the wind tower? It is the Masters responsibility to ensure that everyone involved in the operation is informed about the work involved and the dangers that come along with it. Procedure Before any diving operation can commence in vicinity of the vessel make sure: The current weather conditions have been assessed by Master and are considered safe. The vessel is safely moored to the tower foundation (according to procedure SMS Mooring a tower). A Toolbox Talk has been held with all personnel involved. To call out a radio announcement about a safety zone (if any other traffic in the wind farm) To inform tower of the ongoing diving operation (If any technicians are working in tower) That propellers can not start to rotate (read more on page 2). Warning signs is posted in bridge and (if applicable) in engine room. Anchor have been dropped (If necessary and allowed in the area) The crane is ready for use in case of an emergency MOB operation. The point of entry and pick up have been assessed by crew and considered safe for usage and communicated to all divers and crew. An A flag (diver in water sign) have been hoisted in mast of the vessel. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 2

125 Shipboard operations Diving operation in the vicinity of the vessel Vessel specific info For use of hydraulic system at the same time as an ongoing diving operation, below is minimum actions required by crew. If crane, winch will be used and engine need to be started to get hydraulic pressure, always us engine in opposite side of divers working area, crane area. Vessel with ISP stern drive, disable key on bridge. Hydraulic pump is powered by separate engine, not a propulsion engine. Vessel with water jet and PTO for hydraulic pump Engage Neutral on bridge and warning sign in same area. Vessel with propeller and PTO for hydraulic pump A & D class vessels; Start engine and engage PTO on bridge, warning sign on bridge. Engine rooms, turn all engines to local control in engine room, even motor which is used for hydraulic pump. Issue date Rev. no. 1 Doc. no. SMS Page 2 of 2

126 Shipboard operations Handling an ROV operation Purpose The purpose of this procedure is to ensure that the crew on board knows all the necessary steps that are to be carried out when handling an ROV operation on board and in the vicinity of the vessel. Responsibilities It is the Masters responsibility to assess weather or not the diving operation can commence in regards to: Wind direction and strength. Visibility conditions. Current direction and strength Wave height and direction Is there any imminent danger of falling ice from the wind tower? It is the Masters responsibility to ensure that everyone involved in the operation is informed about the work involved and the dangers that come along with it. Procedure Launch Start hydraulics for crane Remove ratchet tie down (4) Open and secure front gate to make free passage or remove from gate to make free passage Make sure to give slack in chain A frame telescope up or move crane in position for lift Move TMS in position under LARS Lift ROV with minimum wire out to minimize risk for getting lift in swing Lower crane arm to water level and release ROV Retract the wire and unlatch Lower the TMS to XX m over the bottom Recover Lift ROV from the water with minimum wire out to minimize risk for getting lift in swing Move TMS to parking spot and secure with chains Close and secure front gate or mount the front gate back in position Secure the TMS with ratchet tie downs Secure the upper part of LARS with chains against the door Secure the sheave with a ratchet tie down Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

127 Shipboard operations Cargo securing The purpose of this procedure is to ensure the safety of passengers and crew during transportation of cargo onboard our vessel. To accomplish this, make sure you follow these steps. Cargo carried on deck shall be stowed and secured to prevent as far as is practicable, throughout the transit, damaged or hazard to the vessel and the persons on board, and loss of cargo overboard. Additional precautions shall be taken during transport of cargo with abnormal physical dimensions to ensure that no structural damage to the vessel occurs and to maintain adequate stability throughout the transit. Containers shall not be loaded to more than the maximum gross weight indicated on the Safety Approval Plate under International Convention for Safe Containers (CSC). Specifications for all cargo (including weight) should be received before loaded on board. Check the stability booklet so that the weight of the goods does not exceed what is approved for vessel. Check the stability book how much the vessel is affected by the weight of the goods. Cargo must be placed on deck so that the visibility and maneuverability does not become unsafe. It is the Masters responsibility to transport cargo so that it does not endanger the safety of the vessel, crew or passengers. The Master has the right to refuse carriage of cargo if he thinks it endangers the safety of the vessel, crew or passengers. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

128 Shipboard operations Hand and power tools usage Purpose The purpose of this procedure is to provide requirements and recommended practices for using hand and power tools on board. The procedure applies to all NOS vessels where hand or power tools are used and to crew who use hand or power tools on board NOS vessels. Procedure The Master is responsible for ensuring that the appropriate personal protective equipment (PPE) to be used with hand and power tools is available on board. The crew member shall inspect all tools prior to use. Any defective tool or equipment shall be replaced, corrected or repaired prior to use. All hand and power tools used on board should be CE marked, declaring that the product meets the requirements of the applicable EC directives. Any cracked blades, wheels or pulleys of tools or equipment shall be removed from service. Each employee is responsible for the safe operation and condition of the tools and equipment that he/she uses. After using tools and equipment, employees shall clean and return the tools and equipment to their designated areas. Eye protection shall be worn when using hand tools in operations where fragments are generated. Additional PPE may be required to protect from exposures to harmful noise, dust, fumes, mists, vapors, and gases. For compressed air sources the maximum air pressure approved for general use is 30 psi. Compressed air is not to be used to blow dirt, chips, or dust from clothing. Plug and cord connected power tools shall be inspected by users before and after usage. This inspection may include the following: Missing, corroded, or damaged plug prongs Frayed, worn, burned, or missing insulation Exposed conductors Loose or poor connections Missing or improper sized fuses Damaged or cracked cases Burns or scorch marks Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

129 Working aloft Purpose The purpose of this procedure is to provide requirements and recommended practises for working aloft on board. The procedure applies to all NOS vessels where work aloft is performed. Procedure Appropriate PPE must be worn at all times while working aloft. Before commencement of any work aloft, the master should evaluate if the conditions allow the operation to be undertaken. Consideration must be given to the additional hazards created by possible movement of the vessel. A work permit form SMS Work permit form should also be filled in in accordance with procedure SMS Work permits before performing a work aloft. Personnel working aloft should wear a safety harness with lifeline. Other than in emergency situations, personnel should not work aloft on the vessel whilst underway. Fasten everything that is carried while working aloft and make sure that no one stand directly under the climber if there is a risk of something being dropped. All persons working aloft should have appropriate training in accordance with working at height legislation of the nation where the vessel is located. All equipment used for working at height should be inspected in accordance with legislation of the nation where the vessel is located. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

130 Shipboard operations Examinations, medical treatment and vessels medicine Purpose The purpose of this procedure is to ensure that all our vessels are equipped with the correct and valid medicaments/medicinal equipment and trained personnel. Responsibilities It is the Company s responsibility to ensure all crew have the correct training in regards to handling medicine and medicinal treatment and that all vessels are equipped with medicine chests in accordance with flag state law. It is the Master s responsibility to ensure that : all relevant documentation for the medicine chest is available on board. the medicine inventory is carried out at least once every year and that the correct articles are ordered in time. distribution of medicine is carried out in accordance with instructions of the user guidelines and on the label of the medicament. all new crew are familiarized in regards to medicaments/medicinal equipment. Inventories, medical records, etc. Shall be done according to flag state requirement. No personal sensitive information shall be kept in public records. Amount of medicaments and medical equipment All Danish flagged vessels navigating off the coasts of the EU countries and Norway at a distance of less than 150 nautical miles from the nearest port should be equipped with medicine chest Type B. Danish flagged vessels navigating in sea area A1 at a distance of no more than 25 nautical miles from the coasts of the EU/EEC countries should be equipped with a medicine chest Type C. Vessels with other flag should carry the amount of medicaments and medical equipment according to their applicable flag state requirements. Life rafts: Supplement type CR All Danish flagged vessels life rafts shall be equipped with medicaments and medical equipment as stipulated in the medicine inventory list Type B or C (Supplement Type CR.) These inventory lists are available on the NOS Intranet. The inspection of medicaments and medical equipment is carried out in connection with the statutory service inspections of life rafts. Purchase, shipment and delivery of medicaments and medical equipment The first purchase of medicaments prescribed for new buildings and vessels that are flagged in shall be from a pharmacy same as flag state for the vessel. All medical equipment on board shall be CE marked. Information about the medical equipment shall be in English (or same as flag state). Storage and inspection of medicaments and medical equipment on board Only medicaments and medical equipment forming part of the vessel s supplies in accordance with the inventory and supplement inventories shall be on board. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 2

131 Shipboard operations Examinations, medical treatment and vessels medicine Medicaments and medical equipment shall be stored in a place that is well protected against moisture, extreme cold and heat. Medicaments and medical equipment shall be inspected at least once a year on the Master s initiative. The inspection shall be documented, and this documentation shall be dated by the vessels Master. The purpose of the inspection is to ensure that the durability has not been surpassed and that the equipment or packing is not damaged or corroded. When receiving medicaments and medical equipment from a pharmacy, the vessel Master shall check that the supplementation is in order in accordance with the inventory list in force, that the medicaments are provided with informational text in English (or language same as flag state) and that the items received does not expire within a year s time. Radio Medical The doctors at Radio Medical have the medical responsibility for the treatment given on their initiative. Medical treatment The medical treatment on board shall be arranged and carried out according to the instructions given in the medical book authorised by flag state. The distribution of medicaments Medicaments may be distributed only by the vessel s Master. Medicaments and equipment may be distributed only to persons on board for whose care and condition of health the Master is responsible according to maritime law. Before any medicaments are distributed the instructions of the user guidelines and on the label of the medicament shall be observed. Medicaments shall, when possible, not be taken until Radio Medical has been consulted for medical advice. In acute life threatening situations and the like where it is not possible to consult Radio Medical immediately, the necessary medication and other treatment should be given after a total assessment of the patient s state. In such cases, the reasons hereof shall be recorded in the ship s logbook. These records shall not contain confidential information. Training and education The Company ensures that the Master have finished one of the training programs approved by flag state in accordance with the supply of medicaments and medical equipment that shall be carried on board. The training program mentioned shall be renewed every fifth year. Duties The Master ensures that all new crew members are instructed about the on board medicine chest as part of the familiarization. The Master shall ensure that the vessel is provided with medicaments and equipment according to the chest type in force. Transportation and disposal of expired medicine All expired medicine should be transported within the country s boarders to the nearest pharmacy that handles disposal of expired medicine. A note in the ship log book should be made of type, quantity, date and responsible person name/signature. Issue date Rev. no. 2 Doc. no. SMS Page 2 of 2

132 Mooring buoy operations Purpose The purpose of this procedure is to provide requirements and recommended practices for mooring a buoy operations. The procedure applies to all NOS vessels where mooring buoy operations are performed. Responsibilities It is the Masters responsibility to assess whether or not the mooring buoy operation can be performed in a safe manner. It is the Masters responsibility to ensure that everyone involved in the operation are informed about the work involved and any dangers that may come along with it. Procedure The following must be considered when mooring the vessel to a buoy to achieve the highest possible level of safety. Wind Current Sea and swell All persons on deck should wear proper PPE. Arrival Always inspect the condition of the mooring line and, if applicable, shakle before starting mooring operation. If the weather condition is to rough the master can decide to cancel the mooring. STEP 1 The Master must communicate the planned mooring arrangements with the crew. A tool box talk should be held if necessary. STEP 2 When the crew on deck is ready and standby for mooring they give signal to the master. STEP 3 The vessel to approach the buoy in a controlled manner. STEP 4 On Masters orders the crew on deck to start retrieving mooring lines. Preferably, the lines to be retrieved by using either the grappling hook or boat hook. STEP 5 The deck crew to perform the mooring and signal the master when the line is safely secured. Departure Always inspect the condition of the mooring line and, if applicable, shakle before starting mooring operation. The weather conditions must be monitored before starting the unmooring operation. STEP 1 The Master must communicate the planned mooring operation with the crew. A tool box talk should be held if necessary. STEP 2 When the crew on deck is ready and standby for mooring they give signal to the master. STEP 3 The Master to maneuver the vessel a bit closer to the buoy in order to create enough slack on the line. STEP 4 The Master gives signal to the crew on deck when to release the lines. STEP 5 The crew on deck signals when the line are cleared from vessel. STEP 6 The Master to maneuverer the vessel clear from the mooring lines in water. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

133 Shipboard operations Dangerous goods handling Purpose The purpose of this procedure is to clarify requirements for carriage and handling of dangerous goods and chemicals in bulk onboard vessels in the company. This procedure also describe transportation of dangerous and polluting goods referred to by Danish Maritime Authority as Carry Onboard Stores used by Industrial Personnel (IP) on certain vessels in the fleet. Scope All N O S vessels carrying dangerous gods in packed form shall comply with IMDG code and be equipped with a Document of Compliance to carry dangerous goods or issued with a written exemption from this by Flag State or Recognized Organization. NOTE: Danish flagged N O S vessels below 500GT carrying industrial personnel with in the renewable energy sector is exempted the Document of Compliance to carry dangerous goods for transportation of Carry on Board Stores if certain safety barriers are in place as described in DMA RO Circular no. 023 and in this procedure. N O S vessels carrying dangerous chemicals in bulk shall be equipped with and comply to International certificate of fitness for the carriage of dangerous chemicals in bulk or issued with a written exemption from this by Flag State or Recognized Organization. Responsibility and authority It is the Company s responsibility to ensure all crew have the correct training in regards to handling dangerous goods and that all vessels allowed to carry dangerous goods and Carry Onboard Stores are equipped with equipment and PPE in accordance with legal requirements. It is the master s responsibility to ensure this procedure are implemented and communicated to all crew onboard and: o All necessary and relevant documentation for the dangerous goods is available on board before loading the goods/stores onboard. o All new crew are familiarized in regards to: vessel specific dangerous goods handling procedures, goods/stores handling equipment and PPE and dangerous goods documentation handling. o Make a plan for all goods/stores to ensure it can be stowed and segregated according to rules and regulations before receiving it onboard. o Inspection is made on the goods/stores packing, marking, labeling and content before loading it on board the vessel. o All persons onboard are informed about designated smoking areas or restrictions for smoking. NOTE: The master has the authority to reject any goods/stores he consider as a safety risk when sufficient control barriers do not exist. Legislative publications Onboard vessels allowed to carry dangerous goods, the IMDG code publication shall be available. A copy is published on the company intranet. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 3

134 Shipboard operations Dangerous goods handling Training and education For vessels certified to carry dangerous goods the company ensures that crew are trained in dangerous goods handling in compliance with International Convention on Standards of Training, Certification and Watch keeping for Seafarers (STCW). Dangerous goods handling and Carrying Onboard Stores is also included in the on board familiarization for new crewmembers. Documentation and records The master must at all times be informed about the types and quantities of all dangerous goods and Carry Onboard Stores before any operations can be initiated A dangerous goods deceleration containing type and quantity must be submitted by the client and approved by the vessel Master and filed onboard. For Carry Onboard Stores loaded onboard the vessel must know what type of stores planned to be loaded to be able to perform proper risk assessment according to this procedure. Stowage onboard Before loading of any dangerous goods or Carry Onboard Stores a plan shall be made by the crew covering where onboard the goods/stores can be stowed. All Dangerous Goods shall be handled according to IMDG code. Handling of the Carry Onboard Stores handling is described further below in this procedure. PPE and safety equipment The master shall ensure that all the relevant PPE and safety equipment for handling of dangerous goods are available on board when assessing the type of goods to be handled. Required PPE for the carriage of dangerous goods and the extra safety equipment needed for the operation can be found in the IMDG code Emergency Schedule section and in the MSDS for each product. Transport of Carry Onboard Stores Carry Onboard Stores is defined as: Goods, equipment and tools carried by the vessel crew for onboard use or by the Industrial Personnel (IPs), when planned to be used solely in connection with their ongoing work assignment. Carry Onboard Stores are typically cargo brought onboard by IPs to be able to carry out their daily work in the renewable sector offshore. Carry Onboard Stores shall be: 1. Packed in good quality packing sufficiently strong to withstand the shocks normally encountered during transport 2. Stowed in such way, that the safety and environmental protection is ensured during transport, and 3. Segregated to prevent hazard in case of leakage or spillage, or any other accident. Special consideration shall be given to information obtained from the supplier Safety Data Sheet and the original packing, labelling and transport documentation. Issue date Rev. no. 2 Doc. no. SMS Page 2 of 3

135 Shipboard operations Dangerous goods handling Carry Onboard Stores do not include equipment, tools and goods which have been placed and stored onboard the vessel, e.g. for periods longer than an IP working day, and which are removed from the vessel when the IP carrying the equipment, tool or goods leaves the vessel at the shore side or signs off. Such stores are considered Dangerous Goods and must be treated accordingly. Risk assessment Before loading any Dangerous Goods or Carrying Onboard Stores a risk assessment must be performed. Appropriate safety barriers must be in place and action taken to mitigate identified risks. Handling of Carry Onboard Stores guideline: 1. Receive information from client on what type of cargo to be handled, such as a MSDS 2. Check onboard risk assessment records (RA) for products to be handled are in place, if not perform RA: Identify product by UN number and check IMDG code for instruction how to handle the products Check Emergency Schedule (EmS) how to handle fire and spill (IMDG code are available on company intranet) 3. Ensure mitigations from RA are in place onboard 4. Approve loading of stores 5. During loading check packing and stowage are satisfactory and performed according to RA 6. Ensure all stores are safe lashed and secured before departure 7. Save RA onboard to be used next time same products shall be handled References SOLAS Reg. II 2/ HSC Code HSC Code SOLAS Reg. VII/10 IBC Code Sec IGC Code Sec IMDG Code Danish Maritime Authority RO Circular no. 023 Issue date Rev. no. 2 Doc. no. SMS Page 3 of 3

136 Crew's on site responsibilities for stand by vessel Purpose During some of our contracts with multiple vessels on the same site, some of the vessels might be unmanned during off season periods or times without contract. During these periods it is crucial that the vessels are being maintained and taken care of in the same extent as usual during periods when it is manned. This is because of these vessels often being used as stand by vessels, for vessels being fully manned. Therefore, during these stand by periods, the crew on site is responsible for the stand by vessels as well. Responsibilities Crew at site must be able to use all vessels. Training and familiarization should therefore be performed as soon as possible once information is received regarding another vessel on site being put in stand by mode. Maintenance Crew on site are responsible for the maintenance of all vessels. This includes a minimum of two engine start ups every week, where one of the engine start ups to include test running the vessel at normal cruising speed for at least minutes outside of port. In ports where it s not possible to leave the port and perform this test, e.g. due to locks or tide, a push test should be performed in port for at least minimum 10 minutes on normal pushing force, approximately 60 % engine load. All standard maintenance procedures such as checking lubrication levels, draining filters etc. to be performed as well. A daily check to be performed including the following items: No water or oil in vessel bilges. Vessel to be warm. Power to vessel is critical and must be checked. During winter time, make sure vessel is heated, at least over zero degrees so that water in pipes doesn t freeze. Engine heating functions always to be working and in use. Normal daily procedures for the vessels to be used. If a problem occur on a stand by vessel, responsible superintendent to be contacted as usual. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

137 Handling of Sky climber from vessel General Master is responsible for vessel and personal safety and that this procedure is compiled to. Operation can at any time be stopped according to Masters discretion. Planning and preparation (Performed by vessel crew and lifting team) 1. Perform visual inspection of all lifting gear to be used, sky climbing equipment and cradle Check general condition, damages, cracks and that equipment is safe to be used 2. Verify that all necessary certification of equipment is in order and available for equipment installed and stored onboard the vessel Refer to Sky climber Cargo Securing plan and Vessel rig plan 3. Assess that vessel personnel resources needed for the operation are available 1 x Master 2 x Industrial Personnel (IPs) to control tag lines and winches on the vessel 1 x additional crew or IP to assist with rope work/snagging 4. Perform toolbox meeting involving all persons Identify client lifting team leader Verify and study client onshore lifting plan and method statement Decide communication signals Ensure personnel involved in the operation use PPE required for lifting operation 5. Test all means of communication Establish clear communication lines between vessel crew and lifting team Perform radio checks Test PA system Before vessel depart quay (Performed by vessel crew and lifting team) 1. Load Sky climber in to the cradle onboard according to client lifting plan 2. Secure cradle and Sky climber on deck with designated lashing equipment before departure 3. Perform visual inspection of Sky climber in cradle, lashing and securing At location offshore (Performed by vessel crew) CAUTION: Master to remain at helm position during the entire lifting operation 1. Approach tower in accordance with procedure SMS Boarding/departing a tower 2. Perform push test for 10 minutes, master to ensure that vessel is steady in boat landing a) Be aware sideways movement of vessel can get Sky climber to start throwing from side to side. 3. Switch Radar to stand by mode Issue date Rev. no. 3 Doc. no. SMS Page 1 of 3

138 Handling of Sky climber from vessel Lifting Sky climber from vessel to wind tower platform (Work performed by lifting team) Vessel procedure: (Performed by vessel crew) 1. Give clearance to un lash Sky climber from cradle Inform lifting team leader when clear to start finalizing preparations to lift the Sky climber Monitor rigging and preparations of lifting equipment for Sky climber i. Use CCTV system Attach the two designated tag lines at booth side of the sky climber Route lines through their designated pulleys Secure lines to the capstan winches 2. Verify all persons onboard stand clear from load zone Monitor wind and sea conditions to assure that the vessel keep steady on boat landing continuously 3. Master to give clearance to lifting team leader when the vessel is ready for start of lifting operation and give a general announcement on PA system 4. Ensure lift commence slowly and that control of the load is secured with the taglines and winches (Estimated time from connecting tallies to releasing is minutes) Monitor and control tension in taglines continuously o Use winches on port and starboard side Make sure the load lifted is kept clear from deck, bridge equipment, TP and railing of turbine 5. Receive clearance from lifting team leader that the sky climber is in position to release the taglines Approve when taglines can be disconnected vessel winches 6. Request clearance from lifting team leader when clear to back away from tower 7. Secure vessel equipment that has been used Issue date Rev. no. 3 Doc. no. SMS Page 2 of 3

139 Handling of Sky climber from vessel Lifting Sky climber from wind tower platform to vessel (Work performed by lifting team) Vessel procedure: (Performed by vessel crew) 1. Repeat section Planning and preparation 2. Repeat section At location offshore 3. Give clearance to lifting team leader start of final preparations to lift the Sky climber can commence Monitor rigging and preparations of lifting equipment for Sky climber i. Use CCTV system Attach the two designated tag lines at booth side of to the sky climber Route lines through their designated pulleys Secure lines to the capstan winches 4. Verify all persons onboard stand clear from load zone Monitor wind and sea conditions to assure that the vessel keep steady on boat landing continuously Reduce pushing power to reset pushing position and go back to safe push on power. 5. Master to give clearance to deck crew when the vessel is ready for start of lifting operation. Deck crew is in charge of the lift when the taglines are connected to the capstan winches until it is in its cradle and the wire tension is clear 6. Ensure lift commence slowly and that control of the load is secured with the tag lines and winches Monitor tension in taglines continuously Make sure the load is lifted clear from deck, bridge equipment, TP and railing of turbine 7. Deck crew informs when the sky climber is secured in cradle on deck. Taglines can be disconnected from Sky climber 8. Lash and secure Sky climber in cradle on deck 9. Perform visual inspection of Sky climber in cradle, lashing and securing 10. Request clearance from lifting team leader to back away from tower 11. Secure vessel equipment that has been used Issue date Rev. no. 3 Doc. no. SMS Page 3 of 3

140 Discharging to terminal Purpose The purpose of this procedure is to give detail description for the discharge of cargo from a vessel to and terminal onshore. Testing of equipment Operational hoses shall be pressure tested, at minimum, every fourth month onboard. In addition, the hoses to be tested annually by an external company. A valid pressure test certificate for the external test shall be kept onboard at all times. Over flow protection monitors/alarm to be tested before commencement of any operation. Gas measuring equipment shall be tested by external company. A valid pressure test certificate for the external test shall be kept onboard at all times. Responsibilities Master: Establish contact with port before arrival at berth. Assess whether the operation can be carried out safely under the current circumstances. Abort an on going operation if it s considered to become unsafe for any reason. Ensure no other operations that could affect the discharge are taking place simultaneously. Ensure that the checklist Ship Shore Safety Checklist is filled out and signed for each operation. Ensure that Delivery declaration is filled out and signed for each discharge Deck Officer / Deckhand: Retrieve, release, connect and disconnect the hose. Handling the mooring lines during the mooring operation. Ensure that the SOPEP kit, a portable fire extinguisher and the fire hose is available and ready for use at transfer location. To monitor and supervise the discharge operation. Ensure that personal H 2 S detector is used at all times when handling sludge. Issue date Rev. no. 1 Doc. no. SMS Page 1 of 2

141 Transfer operation Discharging to terminal 1. Before commencing transfer operations, the vessel master shall ensure safe operation. Do not expose crew to unacceptable risks. 2. Perform visual inspection of equipment to be used. a. Do not use damaged equipment. 3. Organize crew to handle the hose. Handle hose carefully. a. Lash hose to barrier with light soft sling. b. Secure with slack on deck. c. Use soft bend support for hose if put over sharp edge. 4. Verify valve position are correct for transfer. NOTE: Crew to confirm that terminal is ready to receive before transfer start 5. Test communication internally and externally. NOTE: Efficient and proved communications during cargo operations is essential. 6. Start transfer. 7. Observe hose and connections throughout the transfer operation, put a designated watch man in place. a. Look for leaks or spills and any damage to hoses or connections and the possibility of snagging of the hose on deck cargo or ships structure. b. The crew standing by shall always be in direct communication with the Master on the bridge and onshore terminal. 8. Stop pumping, keep necessary valves open to enable left over liquid in hose to drain to tank before disconnecting hose. 9. Secure and blank off hose. 10. Close and secure valves. Issue date Rev. no. 1 Doc. no. SMS Page 2 of 2

142 Vessel to Vessel Transfer Operation Purpose The purpose of this procedure is to give detail description for transfer of liquid products from a vessel to vessel. Testing of equipment Operational hoses shall be pressure tested, at minimum, every fourth month onboard. In addition, the hoses to be tested annually by an external company. A valid pressure test certificate for the external test shall be kept onboard at all times. Over flow protection monitors/alarm to be tested before commencement of any operation. Gas measuring equipment shall be tested by external company. A valid pressure test certificate for the external test shall be kept onboard at all times. Responsibilities Master: Establish contact with the vessel before any operations begins. Assess whether the operation can be carried out safely under the current circumstances. Abort an on going operation if it s considered to become unsafe for any reason. Ensure no other operations that could affect the transfer are taking place simultaneously. Ensure that checklist Bunkering Safety Checklist is filled out and signed for each operation Ensure that Delivery declaration is filled out and signed for each discharge Deck Officer / Deckhand: Retrieve, release, connect and disconnect the hose. Handling the mooring lines during the mooring operation. Ensure that the SOPEP kit, a portable fire extinguisher and the fire hose is available and ready for use at transfer location. To monitor and supervise the transfer operation. Ensure that personal H 2S detector is used at all times when handling sludge. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 2

143 Vessel to Vessel Transfer Operation Transfer operation 1. Before commencing transfer operations, the vessel master shall ensure safe operation. Do not expose crew to unacceptable risks. 2. Perform visual inspection of equipment to be used. a. Do not use damaged equipment. 3. Organize crew to handle the hose. Handle hose carefully. a. Lash hose to barrier with light soft sling. b. Secure with slack on deck. c. Use soft bend support for hose if put over sharp edge. 4. Verify valve position are correct for transfer NOTE: Crew to confirm that terminal is ready to receive before transfer start 5. Test communication internally and externally. NOTE: Efficient and proved communications during cargo operations is essential. 6. Start transfer. 7. Observe hose and connections throughout the transfer operation, put a designated watch man in place. a. Look for leaks or spills and any damage to hoses or connections and the possibility of snagging of the hose on deck cargo or ships structure. b. The crew standing by shall always be in direct communication with the Master on the bridge and onshore terminal. 8. Stop pumping, keep necessary valves open to enable left over liquid in hose to drain to tank before disconnecting hose. 9. Secure and blank off hose. 10. Close and secure valves. CAUTION: When reaching 98% an alarm sounds and a red light start to flash, deck crew must contact the other vessel and have them stop the pumping operation immediately. The alarms and flashes are audible and visible from cargo deck. Issue date Rev. no. 2 Doc. no. SMS Page 2 of 2

144 Shipboard operations Loading and discharging of lube oil tank Purpose The purpose of this procedure is to give detailed instruction how to load/discharge tank container on/from vessel and prepare for cargo handling General 1. Use approved and valid lifting equipment for the intended load, Safe Work Load (SWL) must not be exceeded at any time 2. Inspect lifting points, lifting equipment, lifting gear, spill tray and tank container before operation start to ensure it is safe to use 3. Ensure SOPEP equipment are available in case of spill 4. Position vessel ready to lift tray and container to cargo deck, ensure vessel is safely moored 5. Prepare and use tag lines to guide units being lifted in correct direction Use and preparation of spill tray 1. Prepare the crane with correct heavy lift hook 2. Connect lifting sling to lifting points on tray 3. Ensure all slings in spill tray are correctly attached 4. Connect slings to crane hook 5. Lift spill tray onboard and place it on twist locks securing 6. Use chain sling to secure aft end of tray to deck Loading of tank container 1. Rig lifting sling on the lifting points on tank container 2. Lift the tank container and place it in spill tray on the designated twist locks with hose connections fronting forward 3. Lock the twist locks Loading of pump unit 1. Use the slings attached to crane hook and connect to pump unit in lifting points 2. Lift pump unit and place on designated twist locks in spill tray 3. Lock the twist locks 4. Connect the hydraulic hoses and cables for high alarms on pump unit to connections onboard the vessel 5. Install the lube oil hose from pump unit to connection on tank 6. Turn on power to alarm unit 7. Green lights indicate that the system is ready to use 8. Perform visual inspection on all connections on the system, both hydraulic and lube oil to ensure that it s all connected correct, include test of high level alarm Issue date Rev. no. 2 Doc. no. SMS Page 1 of 2

145 Shipboard operations Loading and discharging of lube oil tank Discharging of pump unit 1. Ensure all compartments in tank container is empty 2. Disconnect hose from pump unit to tank container 3. Disconnect hydraulic hoses from vessel and secure them pump unit 4. Disconnect high level alarm cables from tank and secure them on tank container 5. Open all twist locks on pump unit 6. Connect the crane hook to lifting slings made fast to pump unit lifting points 7. Lift pump unit ashore Discharging of tank container 1. Open all twist locks on lube oil tank 2. Connect the fixed slings from lube oil tank to crane hook 3. Lift tank carefully up from spill tray ashore Discharging of spill tray 1. Open all the twist locks in deck attached to spill tray 2. Connect all slings to crane hook and lift spill tray ashore Issue date Rev. no. 2 Doc. no. SMS Page 2 of 2

146 Shipboard operations Embarking and disembarking car Purpose Ensure safe embarking and disembarking of car from vessel. Scope Applies ambulance vessel. Embark: 1. Keep the vessel safely to quay 2. Switch on deck lights when needed 3. Check deck is clear 4. Lower the ramp on quay a. Check ramp angle and quay is safe 5. Ensure persons keep clear from embarking area 6. Give permission to driver it is clear to embark car, use radio a. Permission given by bridge crew 7. Drive safely onboard until the car wheels are positioned between the deck bumps 8. Put shifter in parking mode and activate hand brake 9. Keep car unlocked/unalarmed during vessel movements 10. Secure car with car lashings in deck Disembark: 1. Keep the vessel safely to quay 2. Switch on deck lights when needed 3. Lower the ramp on quay a. Check ramp angle and quay is safe 4. Removes car lashings 5. Ensure persons keep clear from disembarking area a. Monitor persons/traffic on quay b. Direct persons/traffic if required to ensure safe disembarking of car c. Announce car is backing off vessel and require space if quay not clear from persons/traffic 6. Give permission to driver it is clear to disembark car, use radio a. Permission given by bridge crew 7. Drive slowly onto quay a. Maintain a sharp lockout around the car CATION: DO NOT EMBARK/DISEMBARK CAR WITH OUT PERMISSION FROM BRIDGE CREW CAUTION: KEEP BRIDGE MANNED DURING EMBARKING/DISEMBARKING OF CAR CAUTION: ANYONE SHALL CALL STOP EMBARKING/DISEMBARKING IF UNSAFE CONDITIONS Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

147 Shipboard operations High pressure washing of TP Purpose The purpose of this procedure is to give detail description for high pressure washing of TP. Work instruction Before operation start a ship specific Risk Assessment need to be in place in line with NOS SMS Below work instruction must be followed. 1. Evaluate if operation can be performed with regards to weather condition (thunder storm, wind force, sea state/swell and current) 2. Prior to starting gain permission form OC 3. Perform onboard tool box meeting 4. Prepare equipment and PPE a. Wear harness when working close to ship side if no barriers are in place 5. Approach TP according to Boarding/Departing a tower SMS Start cleaning using high pressure wash when vessel is safe in pushing mode a. NOTE: Do not use any chemicals for cleaning b. NOTE: Abort operation if vessel not steady in boat landing c. NOTE: Do not push 100% there must always be sufficient redundant engine power 7. Inform OC when TP boat landing/ladder is satisfactorily cleaned 8. Restore equipment when cleaning completed Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

148 Emergency procedures Safety organisation chart [1] PETER FRANKLIN HSSE Manager/DPA/CSO Specifically responsible for safety To ensure we have a Safety Policy that complies with all legal requirements and that it is issued to crew for implementation. To monitor Policy is implemented within the company. To ensure safety training of crew is organised. [2] MASTER To have site safety knowledge, to know and understand how to prepare risk assessments. To ensure that Safety Policy is being implemented by all crew. To check safety on site. To organize safety training for the crew. [3] DECK OFFICER / DECKHAND To have basic awareness of safety issues. To know where all safety equipment is located. To be aware of the Safety Policy. To have read the site guidelines. To participate in safety training Issue date Rev. no. 7 Doc. no. SMS Page 1 of 1

149 Emergency procedures Office Emergency Response Procedure Introduction The objective of this Emergency Response Manual is to provide guidance to shore staff, who may be involved in an emergency arising on company managed vessels, the shore staff shall co ordinate operations thus minimizing the potential consequences of the emergency. The Emergency Response Team has been set up to respond should an emergency arise. It is essential that all relevant members of the staff ashore are familiar with the content of this manual, and their role in the Emergency Response Team. Drills should be held ashore yearly to test the relevancy of the emergency response procedure. This manual is maintained and revised under the responsibility of the HSSE Manager, who should be notified of any change in personal contact details. Their copy of the Emergency Response Manual should be readily available to members of the Emergency Response Team at all times. The original version of the Emergency Response Manual is in control of the HSSE Manager and will be kept in the Northern Offshore Services office. On board all vessels the Masters are requested to familiarise themselves with the content of the Emergency Procedures and the Incident Reporting. Issue date Rev. no. 8 Doc. no. SMS Page 1 of 18

150 Emergency procedures Office Emergency Response Procedure Emergency Response Team The Emergency Response Team shall be capable of implementing planned actions if an emergency situation should arise, be responsible for normalizing measures and for possible investigation. Everybody must take initiative and show will and action, in resolving the problems and handling the tasks, based on the actual situation, information at hand and available resources beyond the items listed in this procedure. The following persons are permanent members of the Emergency Response Team. However, the Emergency Response Team will be composed as deemed necessary from case to case and thus some persons will not be called in all cases; Position Emergency Response Team Role Back up Chief Operating Officer (COO) Emergency Response Coordination DP Information Coordinator DP HSSE Manager (DP) HSSE Coordination COO Vessel Superintendent(s) (VS) Technical Coordination VS HR Coordinator Marine & Crew Coordination HSSE Assistant HSSE Assistant Secretary HR Coordinator Depending on the nature of the emergency, the Emergency Response Team will expand with additional/supplementary personnel and experts. Responsibilities of the Emergency Response Team The Emergency Response Team has been assigned the following responsibilities: Assist the vessels whenever it is called upon in case of emergencies in general i.e. a significant casualty to a vessel, an incident or risk arises also outside the scope of normal operation, significant damage or loss is caused to and/or by a third party. Work on a 24 hours stand by arrangement. Make a substantial record whenever Emergency Response Team has been called in. Make a lessons learned report whenever the Emergency Response Team has been called in (emergency and/or exercise). Issue date Rev. no. 8 Doc. no. SMS Page 2 of 18

151 Emergency procedures Office Emergency Response Procedure Role responsibility Emergency Response Coordination/DP Responsibilities Organise the Emergency Response Team Co ordinate and monitor all actions to be taken in the Emergency Response Team Keep the Chief Executive Officer or his deputy continuously informed of the situation Ensure proper documentation and evidence for the entire emergency Act as back up for HSSE Coordination role Duties In cooperation with the Emergency Response Team Lead the work of the Emergency Response Team and ensure that all required tasks are performed. Establish and maintain contact with clients Prepare and preside status short meetings for the Emergency Response Team at regular intervals Keep himself informed about the development of the situation Implement internal investigation, incl. initiating an independent post incident drug & alcohol test onboard, at first opportunity Participate in the normalization and investigation process Issue date Rev. no. 8 Doc. no. SMS Page 3 of 18

152 Emergency procedures Office Emergency Response Procedure Role responsibility HSSE Manager/DP Responsibilities Co ordinate and monitor all actions to be taken in respect of health, safety, security and environmental issues Act as back up for Emergency Response Coordination role Duties In cooperation with the Emergency Response Coordinator & Emergency Response Team work out a strategy for the situation Assist the Emergency Response Team as required Keep himself informed about the development of the situation Participate in the normalization and investigation process Issue date Rev. no. 8 Doc. no. SMS Page 4 of 18

153 Emergency procedures Office Emergency Response Procedure Role responsibility Marine & Crew Coordination Responsibilities Assist and guide the Emergency Response Coordinator Assist the Chief Operating Officer in his duties Communicate situation to next of kin Assist in ensuring proper documentation and evidence for the entire emergency Act as back up for the secretary role Duties In cooperation with the Emergency Response Coordinator & Emergency Response Team work out a strategy for the situation Assist and guide the Emergency Response Coordinator in performing his tasks adequately and timely Guide and advice in the various task groups as required and requested Keep himself informed about the development of the situation Participate in the normalization and investigation process Issue date Rev. no. 8 Doc. no. SMS Page 5 of 18

154 Emergency procedures Office Emergency Response Procedure Role responsibility Technical Coordination Responsibilities Contact person towards the Vessel Ensure proper contact to Main Rescue Centre Ensure proper contact to Insurance companies Ensure proper contact to Local Authorities and Flag state Supervisor in technical questions Duties In coordination with the Emergency Response Coordinator & Emergency Response Team, work out a strategy for the situation Establish and maintain contact with the vessel Implement all possible technical measures in order to limit damage to people, environment and property Ensure that the duties in the Technical coordination group are performed. Ensure proper communication with the other Groups in the Emergency Response Team. Keep the Emergency Response Coordinator and the Logbook Keeper properly informed about the situation In co operation with Emergency Response Coordinator, continuously evaluate, and if necessary, adjust the actions intended, and when required mobilise further resources. Provide a survey of all relevant facts on supporting the vessel, in order to minimise the extent of damage. Keeps himself informed about the development of the situation Participate in the normalisation and investigation process Issue date Rev. no. 8 Doc. no. SMS Page 6 of 18

155 Emergency procedures Office Emergency Response Procedure Role responsibility Information Coordination Responsibilities Act as Information Coordinator Communication with Owners Decide what information the members of the Emergency Response Team may release to the public. Be the Company s spokesman Duties In cooperation with the Emergency Response Coordinator & Emergency Response Team work out a strategy for the situation Notify the Owners about the situation Keep the Emergency Response Coordinator and Logbook Keeper informed on the situation. Issue date Rev. no. 8 Doc. no. SMS Page 7 of 18

156 Emergency procedures Role responsibility Secretary Office Emergency Response Procedure Responsibilities Assist as requested by the Information Coordinator Maintain log of the situation. Follow and document status of the measures implemented by the Emergency Response Team. Duties Establish and keep central log, including messages received and sent, even those which did not reach its addresses Establish and include all emergency team members in electronic communication system Logbook Keeper shall be informed by other members of the Emergency Response Team about the development of the situation Write status reports for the Emergency Response Coordinator Issue date Rev. no. 8 Doc. no. SMS Page 8 of 18

157 Emergency procedures Office Emergency Response Procedure Receiving an emergency call During office hours the Company normally receives warnings of an emergency situation or accident from the Vessel. The Company telephone number is the 24 hours emergency call number, with someone always on duty. Alternatively the DPA can be contacted directly on The Person receiving the Emergency Call must refer to Northern Offshore Services Safety Management System section 8.2 regarding contents of the message. The minimum information s given in the initial reporting of an emergency must be: 1. Name of the vessel 2. Position and local time 3. Nature of accident or emergency situation 4. Present danger for the safety of the crew and vessel 5. Nature of any service required 6. Information s about the actions, which has already been taken 7. Information about other vessel involved 8. Information about weather condition 9. Further information s with importance for the situation 10. Agree on time and means of next communication Also see Questions to vessel on the last pages of this document. Thereafter the person on duty calls to the members of the Emergency Response Team, to relay the information, & have the team members confirm that the message has been received and understood. At the arrival of the Emergency Response Coordinator, he will decide further warnings, based on the actual situation, until all parties who should and ought to be notified have been informed. Calling the Emergency Response Team Below is a listing of situations where it would be expected that the Emergency Response Team is gathered fully or partly or where a telephone conference is set up to evaluate the situation: Any incident involving loss of life, injury or which put the lives of persons on board at risk. Damage, fire, collision, grounding or similar occurrence giving rise to serious threat to vessel, the crew or other persons, property or environment. Incident in which the crew or vessel are under risk for act of sabotage, terrorism or warlike activity. Any other incident or hazardous situation, which in the judgment of the Master requires assistance from the Emergency Response Team. Issue date Rev. no. 8 Doc. no. SMS Page 9 of 18

158 Emergency procedures Office Emergency Response Procedure Making the Emergency Response Team operational The first arriving team member shall make the Company s Emergency Room operative, including supporting stationary office supplies, available drawings and manuals etc. for the vessel in question. The Emergency Response Team shall arrange a short status meeting sharing all the basic facts known at the time of the meeting. The Emergency Response Coordinator shall delegate the responsibilities for each item to the members of the team in accordance with the Emergency Response Checklist. If the situation so demands, the Emergency Response Checklist should be adjusted to the specific emergency. Following the initial status meeting, it should be decided if additional manpower is needed and/or when to call in the substitutes in order to arrange for their standby. Issue date Rev. no. 8 Doc. no. SMS Page 10 of 18

159 Emergency procedures Office Emergency Response Procedure Emergency Response Checklist Subject Time Remarks Writer of minutes Emeregency Respons Team gathered Emeregency Response Room operational Communication established with vessel Communication between members agreed All colleagues at the office notified and instructed Other NOS offices notified Rescue Centre notified Crewing Section notified Notification of relatives Traveling team appointed Traveling arrangements finalized Flag State Authorities notified Local Authorities notified Owner/Partner notified Charterers notified Insurance Company notified Iniatial vessel report received Controlled condition obtained Issue date Rev. no. 8 Doc. no. SMS Page 11 of 18

160 Emergency procedures Office Emergency Response Procedure Preliminary Status Meeting The Emergency Response Coordinator must arrange for a preliminary status meeting as soon as possible after the Emergency Response Team is made operational. A list of participants in the Emergency Response Team must be filled in. Minutes of the status meeting(s) must be taken (decisions only). The agenda for the meeting should include, but not be limited to: Situation at the scene of emergency (weather/forecast, sea, crew etc.) Review of action(s) already initiated. Identification of the main hazards. Further actions required. Consideration if a team should be sent to the scene of the incident. Parties to be informed on what, by whom. Delegation of responsibility to the Team members. Time for the next briefing. At any time, the Emergency Response Coordinator may change the agenda in accordance with the developments, should circumstances so dictate. Status Meetings Whenever an Emergency Response Team assembly takes more than a couple of hours, the Emergency Response Coordinator must arrange for regular status briefings, at which all members of the team report the up to date situation and where further actions to be taken are decided upon. Record keeping The Emergency Response Team must keep a thorough record of all in coming / out going communications (telephone, faxes, e mails etc.) during the emergency. Flag State When any vessel is involved in a collision, grounding, fire, explosion, excessive list, capsizing, or other accident causing considerable technical damage, or when the vessel has been subject to a severe personal accident, relevant details shall be submitted promptly to the Flag state. It is not the responsibility of the Owners to request for a maritime hearing but any third party, who can document a considerable legal interest, can request for a maritime hearing to be conducted. Such third parties could be crew members, passengers, relatives to victims, underwriters, classification societies or cargo owners. Issue date Rev. no. 8 Doc. no. SMS Page 12 of 18

161 Emergency procedures Office Emergency Response Procedure Danish Flag Vessels Danish Maritime Accident Investigation Board Carl Jacobsens Vej 29 DK 2500 Valby Denmark Tel: Tel 24hrs: E mail: dmaib@dmaib.dk Danish Defense Command (In case of environmental damages in Danish waters.) Tel: Swedish Transport Agency Olai Kyrkogata Norrköping Sweden Tel: E mail: kontakt@transportstyrelsen.se List of Contacts P&I/ H&M GARD Emergency Number Marine Emergency number Our contact at GARD Martin Jansson Radio Medical Denmark Tel: E mail: rmd@rsyd.dk JRCC Denmark Tel: E mail: JRCC Sweden Tel: E mail: (emergency) jrcc@mil.dk (Ships) jrcc@sjofartsverket.se JRCC Den Helder Tel: (H24 operational) E mail: ccc@kustwacht.nl Issue date Rev. no. 8 Doc. no. SMS Page 13 of 18

162 Emergency procedures Office Emergency Response Procedure Message Log Date: Time: Incoming message: Telephone: SMS/MMS: Outgoing message: E mail: Other: Communication between: Message contents: Date: Time: Incoming message: Telephone: SMS/MMS: Outgoing message: E mail: Other: Communication between: Message contents: Date: Time: Incoming message: Telephone: SMS/MMS: Outgoing message: E mail: Other: Communication between: Message contents: Issue date Rev. no. 8 Doc. no. SMS Page 14 of 18

163 Questions to vessel ISM MANUAL Emergency procedures Office Emergency Response Procedure Questions to vessel in event of: Collision with other vessel 1. Date/time of collision, indicating time zone. 2. Vessel's position at the time of collision en route from/to. 3. Direction and speed of wind. 4. Direction and height of sea. 5. Direction and speed of current. 6. Visibility in nautical miles. 7. Weather forecast for the coming 24 hours. 8. If drifting or at anchor, distance and bearing to land or shoals. 9. Course and speed of own vessel from the time of first observation of the other vessel until collusion occurred. 10. Which actions were taken, and when, for the purpose of avoiding the collision. 11. Which part of vessel made contact first, and what was the estimated collision angle. 12. What radio communication took place between involved parties? 13. Did others observe the collision? Affirmatively, state name of vessels etc. 14. Whether the vessel is tight. If not, specify inflow. 15. Is the vessel fully maneuverable? 16. Rank and name of persons injured, if any, and their condition. 17. Has pollution occurred? Affirmatively, nature of pollution. 18. Is guidance or assistance required? Affirmatively, in which respect? 19. Master's estimate of prospects for continuation of voyage. 20. Other vessel's name and call sign. 21. Damage observed to other vessel. 22. Has a claim been received? 23. Has the other vessel or other party been claimed responsible for the collision? Issue date Rev. no. 8 Doc. no. SMS Page 15 of 18

164 Emergency procedures Office Emergency Response Procedure Questions to vessel in event of: Collision with berth or other object 1. Date/time of striking berth or collision (indicate time zone). 2. Name of port. 3. Name and position of the berth or other object. 4. Approximate extent and location of damage to own vessel. 5. Whether the vessel is tight. If not, specify inflow. 6. Is the vessel fully maneuverable? 7. Rank and name of persons injured, if any, and their condition. 8. Has pollution occurred? Affirmatively, nature of pollution. 9. Estimated damage to berth or other object. 10. General condition of the berth/fendering/bollards to be supported with photos as appropriate. 11. Which maneuvers have been carried out on deck and in engine room as well as exact time of each maneuver? 12. Were a pilot and/or local helmsman on board their names? 13. Were tugs engaged their names? 14. Were orders given to the tugs and helmsman carried out correctly and timely? 15. Was the striking of the berth or other object caused by faulty equipment on the vessel? 16. Weather and current conditions in the area. 17. Was a navigating officer or lookout stationed on forecastle or poop? Affirmatively, whom? 18. Has vessel been held responsible? Affirmatively, by who? 19. Has vessel been detained and/or arrested? 20. Is another party responsible and what has been done to secure a claim? (Please see below) 21. Has local P and I agent been called in? 22. Does survey of damage sustained to vessel and/or berth require assistance from diver? 23. Is guidance or assistance required? Affirmatively, in which respect? 24. Master's estimate of prospects for continuation of voyage. 25. Lessons to be learned Issue date Rev. no. 8 Doc. no. SMS Page 16 of 18

165 Emergency procedures Office Emergency Response Procedure Questions to vessel in event of: Grounding 1. Date/time of grounding, indicating time zone. 2. Exact position, stated in tenths of minutes. 3. Vessel's heading on the ground. 4. Speed at time of grounding. 5. Draught, fore and aft, before grounding. 6. Draught, fore and aft, on the ground (preferably at high water, otherwise state at what water level). 7. Soundings around the vessel (preferably at high water, otherwise state at what water level). 8. Conditions of currents, state also direction of current in relation to the vessel. 9. Nature of bottom at place of grounding. 10. Weather conditions, and forecast for the coming days. 11. State whether the grounding took place at high water, at low water, or at which intermediate time. 12. If possible, tidal conditions during the coming days. 13. Whether the vessel has a list on the ground. 14. Whether the vessel is tight, and which investigations have been made to ascertain this. 15. Whether the engines etc. are in tact. 16. Master's opinion on prospects of refloating by own means. 17. Master's opinion on whether the vessel is in an exposed position. 18. Lesson to be learned. Issue date Rev. no. 8 Doc. no. SMS Page 17 of 18

166 Emergency procedures Office Emergency Response Procedure Questions to vessel in event of: Fire 1. Date/time of discovery (indicate time zone). 2. The vessel's position course and speed, en route from/to, when applicable. 3. Weather conditions. 4. Is the vessel fully maneuverable? 5. Location of fire on board. 6. What is on fire? 7. Rank and name of injured persons, if any, and their condition. 8. Which measures have been taken to extinguish the fire and which further measures are contemplated. 9. Is any guidance required and, affirmatively, which? 10. Is any help required from outside and, affirmatively, what kind? 11. Judgment of prospects for fighting the fire. 12. Lesson to be learned. Issue date Rev. no. 8 Doc. no. SMS Page 18 of 18

167 Emergency procedures Emergency Preparedness and office emergency response team IN CASE OF EMERGENCY CALL: It is the responsibility of the Chief Executive Officer to secure, that the shore based support can be provided to the vessels whenever necessary and ensure that the emergency response team ashore is properly manned and prepared to respond to an emergency situation at all time. The onshore emergency response team is defined in SMS Office Emergency Response Procedure. Extra resources will be called in as found relevant depending nature of situation. It is the responsibility of the Master on board to decide if a situation should be reported as an emergency. If in doubt whether a situation can affect the safety of the vessel and its crew or affect pollution of the environment or not, he should seek advice with the company, which will provide support to the Master until the situation is rectified. Communication and reporting in case of an emergency It is the responsibility of all Northern Offshore Services employee involved in the communication with the vessels and the Master on board to be familiar with the routines concerning reporting and communication in case of an emergency situation. If a vessel is involved in an accident, emergency situation or critical situation, which the Master considers requires prompt attention from the company, he must inform the company as soon as possible. Initial contact/alert with the company shall be by means of a telephone call. This can be followed by e mail correspondence. NOTE: An updated SMS Emergency communication flowchart shall be available for both vessel crew (posted onboard) as well as to on shore emergency response team members. The initial notification of an emergency situation, should preferable be done by means of a telephone call to the emergency number and followed up by a written message. When alerting an emergency situation on telephone, both the Master on board and the person in the shore based organisation, who receives the call, must pay attention to prevent misunderstandings in their conversation. The receiver must repeat important information in order to confirm that he has understood the message correct. Issue date Rev. no. 6 Doc. no. SMS Page 1 of 2

168 Emergency procedures Emergency Preparedness and office emergency response team As soon as the Master has time for it, the message must be transmitted to the company again in written form. This is important both for the correct understanding of the message, but also, as evidence of facts, during the subsequent investigation of the case. The written messages must be kept in English language deviation from this requirement can only be done after acceptance from the emergency response team in the office. Contents of message The minimum information s given in the initial reporting of an emergency must be: 1. Name of the vessel 2. Position and local time 3. Nature of accident or emergency situation 4. Present danger for the safety of the crew and vessel 5. Nature of any service required 6. Information s about the actions, which has already been taken 7. Information about other vessel involved 8. Information about weather condition 9. Further information s with importance for the situation 10. Agree on time and means of next communication Reporting to the company in written form by means of e mail In addition to or instead of a telephone call to the company, a written message can be sent to the company and / or to individuals within Northern Offshore Services. During normal office hours the message can be sent as an e mail. NOTE: Contact details to Northern Offshore Services can be found in the Office contact list. Issue date Rev. no. 6 Doc. no. SMS Page 2 of 2

169 Emergency procedures Drills Purpose This procedure are in place to ensure the company provide the crew with clear instructions for onboard safety drills, booth legislative and internally. Scope Every crew member shall participate in at least one abandon ship drill, one fire and one man over board drill every month. The drills of the crew shall take place within 24h of the vessel leaving a port if more than 25% of the crew has not participated in abandon ship, man over board and fire drills on board that particular vessel in the previous month. When a ship enters service for the first time, after modification of a major character or when a full new crew is engaged, fire, abandon ship and MOB drill shall be held before sailing. Responsibility Master shall ensure implementation of this procedure and that drills take place in a safe and efficient manner where all crew are involved. Master shall ensure that drill evaluation is completed where all persons involved in the drill get a chance to give feedback on the performed drill. Master shall complete the drill schedule plan and post hard copy onboard. Master shall ensure drills are conducted according to SMS Drill schedule, this include drill frequency instruction that shall be compiled to. All crew to actively participate in onboard safety drills and assist master in implementation of this procedure onboard. De briefing and drill evaluation After each drill a meeting shall take place with all participants. In the meeting the following shall be discussed; Did anything go wrong? If yes, why? What can be improved? Drill evaluation records shall be kept from each drill and these records shall be filed according to company filing procedures. Reporting of deviations Important subjects raised during the drill evaluation that need to be communicated to the office shall be reported according to company reporting procedures. Communication Onboard internal communication, site emergency/rescue facility communication and company emergency communication shall be checked correct during drills. NOTE: SMS Emergency communication flowchart shall be verified up to date and posted on board. Issue date Rev. no. 5 Doc. no. SMS Page 1 of 4

170 Emergency procedures Drills Drill scenarios It should be considered to include one or more of the following topics in onboard drills. First Aid arrangements Site Emergency procedures relating to work location Site work package hazard and risks PPE to be worn or used Muster points General site rules Fire drill Reference: ISM Code 8.2, SOLAS Chapter III, Part B. Each drill shall include, but is not limited to: Reporting to stations and preparing for the duties. Starting of a fire pump, using at least the two required jets of water. Checking Personal rescue equipment. Checking the operation of watertight doors, fire doors, fire dampers. Explain what to do if a pre warning or fire alarm is received on fire panel. How to reset pre warning on fire panel. Checking EEBD equipment, if found on board. Note: The equipment should be restored directly after the drill. Any defective equipment should be replaced as soon as possible. Drill is required for entire crew. Abandon ship drill Reference: ISM Code 8.2, SOLAS Chapter III, Part B 19/3.3. Each drill shall include, but is not limited to: Crew muster after General Emergency Alarm. Checking that all personnel and passengers are present in accordance with the Muster List. All personnel to be suitably dressed and wearing properly fastened life jackets. Crew instructions & able to demonstrate knowledge of their respective duties. Checking/testing of lifesaving equipment and launching appliances. Review and simulate reporting according to the Emergency Communication Flowchart. Note: Equipment should be restored directly after the drill. Any defective equipment should be replaced as soon as possible. Drill is required for entire crew. Issue date Rev. no. 5 Doc. no. SMS Page 2 of 4

171 Emergency procedures Drills Man over board Reference: ISM Code 8.2, See Chapter; / SOLAS Chapter III, Part B; SOLAS regulation III/17 1 Each drill shall include, but is not limited to: Location of life buoy s. Function of SART. Test function of Crew Finder Function of MOB buttons on GPS. Function of MOB crane and rescue sling. Routine to position lookouts. Note: Drill is required for entire crew. Oil spill from own vessel Reference: ISM Code 8.2, SOPEP, OPA 90. Each drill shall include, but is not limited to: Simulated reports to all parties concerned in the area Information on reporting of oil spills among the crew. The use of all SOPEP equipment and storage. Check SOPEEP kit are in place onboard. Simulated reporting according to the Emergency Communication Flowchart. Note: Drill is required for entire crew. Grounding/Collision/Flooding Reference: ISM Code 8.2, OPA 90.Each drill shall include, but is not limited to: Contingency Plans. Watertight doors. Sounding of tanks. Sounding of depths around the ship. Simulated reporting according to the Emergency Communication Flowchart. Note: Best practice in port. Drill is required for entire crew. Issue date Rev. no. 5 Doc. no. SMS Page 3 of 4

172 Emergency procedures Drills Personal Injury/Medical/First aid Reference: ISM Code 8.2. Each drill shall include, but is not limited to: Control of medical equipment. Training in transfer of injured person from different locations to abandon ship station and to helicopter evacuation station. Do a medicine chest inventory. Simulated reporting according to the Emergency Communication Flowchart. Instructions in procedures concerning Radio Medical. Note: Alternative escape/transport ways has to be considered. Drill is required for entire crew. Emergency Steering/maneuvering Reference: ISM Code 8.2, SOLAS Chapter V, Regulation 26/3.4. Each drill shall include, but is not limited to: Direct control from within the steering gear compartment. Communication procedures with the navigation bridge. Familiarization with the communication equipment. Emergency control of main engine from the bridge. Engine room control of the main engine. Emergency disconnection of propeller shaft. Emergency maneuver of bow thruster. Emergency transferring of responsibility ME to control room. Note: If applicable, operation of alternative power supplies should be tested. Different ways of communication should be tested. Drill is required for entire crew. Issue date Rev. no. 5 Doc. no. SMS Page 4 of 4

173 Emergency procedures Drill schedule Vessel: Year: Drill Scenarios according to SMS Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Reference: How often: 1 Abandoning ship mustering drill 1+2 At least once a month ISM-Code 8.2, SOLAS Ch III Part B 1 month 2 Fire mustering drill 1+2 At least once a month ISM-Code 8.2, SOLAS Ch III Part B 1 month 3 MOB mustering drill 1+2 At least once a month ISM-Code 8.2, SOLAS Ch III Part B 1 month 4 Oil spill from own vessel ISM-Code 8.2, SOPEP, OPA 90 3 months 5 Grounding/Collision/Flooding ISM-Code 8.2, OPA 90 3 months 6 Personal injury/medical/first Aid ISM-Code months 7 Emergency Steering/manoeuvring ISM-Code 8.2, SOLAS Ch V, Reg 26/3.4 3 months 1) Drills of the crew shall take place within 24 h of the ship leaving a port if more than 25% of the crew has not participated in a drill last month 2) These drills must be performed in accordance with equipment installed on board This spread sheet shall be planned for each year by the master according to requirement of frequency of the drills. Spread sheet has to be filled in with date of drill performed, signed and filed according to company filing system by the Master, all completed drills shall be recorded in ship log book. Master Name: Master signature: Issue date Rev. no. 6 Doc. no. SMS Page 1 of 1

174 Emergency procedures Abandon ship RAISE ALARM INFORM MASTER PLOT VESSEL POSITION SEND MAYDAY STOP MAIN ENGINE CLOSE OVERBOARD VALVES CHECK THAT EVERYONE IS WEARING LIFEJACKET OR IMMERSION SUIT LAUNCH RAFTS ABANDON ONLY ON MASTERS ORDERS Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

175 Fire Onboard Fire Onboard Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

176 Emergency procedures Fire Wind Tower Fire in wind turbine, no personnel on wind tower Fire in wind turbine, personnel on wind tower Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

177 Emergency procedures Man over board RAISE ALARM, SHOUT; MAN OVER BOARD ALERT MASTER & MARINE COORDINATOR IS MOB VISIBLE? YES NO KEEP EYES AT MOB AT ALL TIMES STOP VESSELS PROPELLERS UNTIL MOB IS LOCATED ON SAR FINDER. MANOEUVRE VESSEL TO MOB, RESCUE MOB USING MOB KIT YES MOB LOCATED? RENDER FIRST AID IF NECESSARY, EVACUATE TO SHORE IF NECESSARY NO START SEARCH AND RESCUE, ALERT COAST GUARD Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

178 Emergency procedures Muster lists ABANDON SHIP ALARM: 7 SHORT TONES + 1 LONG Followed by announcement ABANDON SHIP FIRE ONBOARD ALARM: UNINTERUPTED TONE Followed by announcement FIRE ONBOARD MAN OVERBOARD ALARM: 7 SHORT TONES + 1 LONG Followed by announcement MAN OVERBOARD MASTER 1. Plot vessels position and send "Mayday 2. Alert all stations and request external assistance 3. Give abandon ship order to all POB 4. Bring emergency VHF, pyrotechnics, SART and EPIRB to life raft DECK OFFICER / DECKHAND 1. Mustering, count all passenger and crew 2. Prepare and launch life raft on masters order 3. Check that all passengers are wearing life jackets/survival suits 4. On masters order: Initiate embarkation of life raft according to safety plan NOTE: Only Master or his deputy can give order to abandon vessel MASTER 1. Sound the alarm 2. Release fixed fire extinguish system if necessary when area clear from persons 3. Start fire pump 4. Alert all stations and request external assistance if required 5. Count all passenger and crew DECK OFFICER / DECKHAND 1. Locate fire and report to Master 2. Close ventilation dampers in the fire affected area 3. Activate emergency fuel shut off to the affected area 4. Prepare use of fire hose and portable extinguishers 5. Start extinguish fire if fixed fire system not used/fail NOTE: Any one can raise the alarm by shouting Fire Onboard and press fire alarm button MASTER 1. Raise alarm and annonce Man over board 2. Plot position of MOB 3. Manoeuvre vessel to MOB 4. Alert all stations and request external assistance if required 5. When crew have grip on MOB stop vessel propulsion/thrusters DECK OFFICER / DECKHAND 1. Keep eyes on MOB at all times, point direction to Master 2. Prepare the lifesaving/mob equipment 3. If available, request IP/passenger to assist 4. Recover MOB from water NOTE: Any one can raise the alarm by shouting Man Over Board Issue date Rev. no. 7 Doc. no. SMS Page 1 of 1

179 Emergency procedures Muster lists including IP duties ABANDON SHIP ALARM: 7 SHORT TONES + 1 LONG Followed by announcement ABANDON SHIP FIRE ONBOARD ALARM: UNINTERUPTED TONE Followed by announcement FIRE ONBOARD MAN OVERBOARD ALARM: 7 SHORT TONES + 1 LONG Followed by announcement MAN OVERBOARD MASTER 1. Plot vessels position and send "Mayday 2. Give POB list to IP with certain responsibility 3. Alert all stations and request external assistance 4. Give Abandon Ship order to all POB 5. Bring emergency VHF, pyrotechnics, SART and EPIRB to life raft DECK OFFICER / DECKHAND 1. Prepare and launch life raft on masters order, use any IP to assist 2. Check that all passengers are wearing life jackets/survival suits, use any IP to assist 3. On masters order: Initiate embarkation of life raft according to safety plan IP on red seat with certain responsibility 1. Count all persons at muster station and report to Master 2. Check that all persons are wearing life jackets/survival suit 3. Stand by for orders NOTE: Only Master or his deputy can give order to abandon vessel MASTER 1. Sound the alarm 2. Release fixed fire extinguish system if necessary when area clear from persons 3. Start fire pump 4. Alert all stations and request external assistance if required DECK OFFICER / DECKHAND 1. Locate fire and report to Master 2. Close ventilation dampers in the fire affected area 3. Activate emergency fuel shut off to the affected area 4. Prepare use of fire hose and portable extinguishers 5. Start extinguish fire if fixed fire system not used/fail IP on red seat with certain responsibility 1. Count all persons at muster station and report to Master 2. Stand by for orders NOTE: Any one can raise the alarm by shouting Fire Onboard and press fire alarm MASTER 1. Raise alarm and announce: Man over board 2. Plot position of MOB 3. Manoeuvre vessel to MOB 4. Alert all stations and request assistance if required 5. When crew have grip on MOB stop vessel propulsion/thrusters DECK OFFICER / DECKHAND 1. Keep eyes on MOB at all times, point direction to Master 2. Prepare the lifesaving/mob equipment 3. If available, request any IP/passenger to assist 4. Recover MOB from water IP on red seat with certain responsibility 1. Assist as instructed to recover MOB from water 2. Stand by for orders NOTE: Any one can raise the alarm by shouting Man Over Board Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

180 Emergency procedures Collision As the circumstances of collision with other vessels will evidently be very different from each other, we cannot give a common guidance for all incidents, but the master must make himself acquainted with all important matters and act with care in regard of the present circumstances. Before anything else the following should be considered: Secure the safety of life Secure the safety of the vessel Assistance to the other vessel If the vessels are locked, consider the possibilities of holes below the water surface before they are taken apart again. As soon as possible after a collision the master must report the incident to NOS giving the following information: The approximate position and time of the collision. The approximate place of damage of own vessel and the extent of the damage. Is the vessel tight? Inform of possible ingress of water and possible oil spill. Is the vessel fully manoeuvrable? Weather conditions in the area. Position and name of injured persons and their condition. Do you want guidance, and if so, in which way? Do you want NOS to assist in acquiring assistance? Does the master think that it is possible to reach the nearest port on their own in a safe way? Other vessel's name and call signal and observed damage. When reporting to NOS it is sufficient for the master to state number (which is spelled out) and answer for each number. NOS will then be able to picture the collision and the circumstances so that unnecessary waste of time for collecting information is avoided. Information must be sent as quickly as possible, and if the master is unable to give all information in the first cable, he should report for instance "five later" against the numbers that cannot be answered. Average report must be sent as quickly as possible. The master should note the following for oral information to NOS later on: 1. Time and place for the collision 2. Direction and force of the wind 3. The weather, in case of low visibility 4. Direction and force of the current Issue date Rev. no. 2 Doc. no. SMS Page 1 of 2

181 Emergency procedures Collision 5. The course and speed of own vessel from sight of other vessel and up to the collision 6. Lights of own vessel 7. Distance, bearing taken and estimated course of other vessel from first sight 8. Other vessel's lights at first sight, and whether other vessel's lights were changed before the collision 9. Which precautions were taken, and when were they taken in order to avoid the collision 10. Which parts of the vessel were in contact first, and estimated angle of collision 11. Sound signals from own and from other vessel For final reporting see chapter 9 1 SMS reporting on how to report an accident. Issue date Rev. no. 2 Doc. no. SMS Page 2 of 2

182 Emergency procedures Grounding The master must be aware of all possibilities for refloating and take the prevailing circumstances into consideration. The points mentioned below shall be considered as guidance to the master. 1. Examination of vessel: Immediately after a grounding the hull must be examined to determine whether the vessel is intact. The hull must, as far as possible, be examined outside and inside all void spaces and if applicable soundings of tanks and cofferdams shall be carried out. If possible check propulsion. 2. Sounding: The water depth around the vessel and surrounding area must be examined to determine how or if safe to get off the ground. Consider tide differences. Read the draught marks to find out how the vessel stands, note time and reading. A sketch of the water depths should be elaborated and sent to Northern Offshore Services. 3. The nature of the bottom: Find out whether the bottom is of sand, stone, mud or of other nature. 4. Getting the vessel off the ground at high water: The master shall consider if possible to get the vessel off the ground at high water if the conditions allow. The force and direction of the current should be noted. Avoid that the vessel runs further aground at high water, for instance by dropping the stern anchor. 5. Dropping the anchor (if fitted): Dropping the anchor is recommended, as it can be used for pulling during attempts to get the vessel off the ground as well as avoiding the vessel to drift further aground. Place buoys on dropped anchors and be aware that the vessel does not slide on the anchors at high water or when getting off the ground, as this can cause damage to the vessel. 6. Use of the engine: Use machinery to get off ground when the vessel stands in a dangerous and exposed place. If the grounding took place in a less exposed place with no immediate danger the master should consider whether it is advisable to expose machinery to the risk of getting damaged. It is therefore advisable to proceed as mentioned in points 4, 7 and 8 (if conditions allow). 7. Tug Assistance: If the master finds it necessary he requires tug assistance, it is desirable that the assistance is arranged at the ordinary rate or payment by the hour, through local agents and in accordance with the local representatives of the underwriters if possible with NOS assistance, in order to avoid any demands for salvage. The master shall sign Lloyd's Open Form (LOF) or another salvage contract, unless the situation according to the master requires it. Master has to be familiar with the conditions in LOF, this form is available on the NOS Intranet; Lloyd's Standard Form of Salvage Agreement. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 3

183 Emergency procedures Grounding 8. Salvage Assistance: If the grounding is serious, and the master finds salvage assistance necessary, he must ask for it as soon as possible. If possible, the master should make a written agreement in advance of payment by the hours. If an arrangement cannot be obtained, a salvage agreement on the basis "No cure, no pay" must be made. If the situation allows it, the master must consult NOS before concluding a salvage contract or another agreement, but this only applies if vessel or passengers are not exposed to unnecessary risk in the meantime. 9. Grounding Report: As soon as possible after the grounding the master must report the incident to the owner, and if possible with the following pieces of information: 1. Exact time of the grounding, stating local time. 2. Exact position stating tenth of minutes. 3. Course on ground. 4. Speed when running on ground. 5. Sounding the water depth around the vessel (preferably at high water, otherwise inform at which water). 6. Current conditions, including the direction of the current in relation to the vessel. 7. Nature of the bottom in the stranding area. 8. Weather conditions and the forecast for the next days. 9. Did the grounding take place at high or low water or in between? 10. If possible, tide conditions for the next days. 11. Is the vessel tight, and which examinations have been made in this connection? 12. Position of bunker oil and freshwater tanks before the grounding. 13. Are main engines etc. intact? 14. The master's judgment of possibilities to get the vessel off the ground without assistance. 15. The master's judgment whether the vessel stands in an exposed position. Reporting When reporting to NOS about the grounding it is sufficient for the master to state the number (which must be spelled out), and the answer against the above numbers. NOS can then picture the grounding and the circumstances which means that unnecessary waste of time for collecting information is avoided. The information must be forwarded as quickly as possible, and if the master is unable to give all information at once, he should just report for instance "eight later" against the numbers that cannot be answered immediately. The master should give all the further information that may be of any help to NOS to enable them to assist the master. Furthermore the situation must be reported to NOS frequently, and the vessel must be prepared to receive messages/calls. The master must remember that NOS can only give advice in case of grounding, not instructions. The master is responsible for the vessel and passengers and must take the precautions, which he finds necessary in the actual situation. Issue date Rev. no. 3 Doc. no. SMS Page 2 of 3

184 Emergency procedures Grounding The master must inform NOS when the vessel got off the ground and also give other necessary information. For final reporting see chapter SMS Reports and analysis of non conformities, accidents and hazardous occurrences. Use of Machinery a) Use of the main engines: If the conditions allow it, the following must be carried out before refloating: 1. Examination of hull. 2. Check visually outboard parts, like water jets etc, for damages. 3. Check al foundation bolts on main and auxiliary engines. 4. Check all sea water fittings. 5. Check sea water inlets and filters for mud. 6. Check visually that no shafts or couplings of the machine is crooked or out of position When afloat and startup verify that the machine values appear normal, check visually that the drive train is ok. b) Report to NOS: 1. Are main engine, propeller and rudder or jets intact? Issue date Rev. no. 3 Doc. no. SMS Page 3 of 3

185 Emergency procedures Serious injury / Illness I case of serious injury / illness on board follow the following steps: Establish who is injured/sick Investigate extent and part of body that is injured or kind of sickness If at sea contact JRCC and if necessary request Radio Medical. If in port contact local agent Notify emergency organisation If necessary, make arrangements to transport the injured or sick person ashore for medical treatment Gather witness statements if applicable Log in Ship s log book Report to Flag state Report to Insurance company For final reporting see SMS Non conformities, accidents and hazardous occurrences. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

186 Emergency procedures Oil spill Introduction Oil spills are dangerous to the health of people and to the environment. The hazards include fumes, ignitions, asphyxiation, burns, water contamination, soil contamination and fire. To be well prepared all the vessels in the Northern Offshore Services are equipped with a SOPEP kit containing: Mortar bucket, chemical glove, oil resistant protective boots, shovel, oil spill dispenser, oil booms, oil sheets and oil absorbents. If you are in a situation where there has been an oil spill remember the three C s: 1. Controlling the situation is to stop the cause or source of oil. 2. Containing the oil spill is minimizing the damage of the oil by preventing the spill from spreading to other areas. 3. Cleanup is the removal of the contaminants or oil itself from the affected area. STEP 1: Oil Spill Control 1. Stop the source of the leakage. 2. Alert other crew to assist. 3. Stop causes of ignition (electrical motors/hot work/etc) 4. Inform shore management as soon as possible. STEP 2: Oil Spill Containment 1. Plug relevant drainage on deck and/or in hull. 2. Enclose the area of contamination, surround the oil spill with oil spill booms or socks. 3. Make sure that you have secured all exit points for the spillage. STEP 3: Oil Spill Clean Up 1. Place the absorbent pads, pillows or rolls directly on the liquid. 2. Scatter the absorbent pads or rolls in the different areas to aid in the cleanup. 3. Continue placing and replacing absorbent pads until the last drop of liquid is absorbed. 4. Collect the soiled absorbent in to plastic bag(s). 5. Dispose according to waste management and local rules. NOTE: If in port use local emergency response resources if you have a large spill. For final reporting see chapter SMS Non conformities, accidents and hazardous occurrences. Issue date Rev. no. 3 Doc. no. SMS Page 1 of 1

187 Emergency procedures Service vessel major breakdown Issue date Rev. no. 1 Doc. no. SMS Page 1 of 1

188 Emergency procedures Personnel stranded on WT by weather YES NO YES NO Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

189 Emergency anchoring Before entering an area with limited maneuvering space, for instance a narrow channel or a port, where it might be necessary to drop anchor in case of an emergency, the following actions should be conducted: STEP 1 Release the hook or lock pin attached to the anchor chain that prevents the anchor from falling into the water. STEP 2 In case of an emergency, release the anchor winch brake to let the anchor loose. STEP 3 When the anchor hits the bottom and you think that enough anchor chain has been dropped (about 2 3 times the water depth), tighten the brake in order to fasten the chain, which will prevent the vessel from drifting into shallow waters and groundings. In case you have not released the hook or lock pin attached to the anchor chain and you need to execute an emergency anchoring, a hammer should be placed near by the anchor system in order for you to be able to force open the hook or lock pin. When you have left the area of limited maneuvering space and entered open water, remember to reattach the hook or lock pin to the anchor chain. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

190 Emergency procedures Emergency towing Purpose The purpose of this procedure is to ensure that in an emergency situation where one of the Company s vessels needs to be towed or will perform towing the towing operation is performed in the safest way possible in accordance with the steps provided in this procedure. If the situation is stable no towage shall be commenced, the vessel in emergency shall only be held in position, however, if a towing booklet have been developed for the vessel performing the towing a commercial towing could be performed. It is the Masters decision to start the tow if own or other vessel is in an emergency. Responsibilities It is the Master s responsibility to comply with this procedure. Communication NOS Duty Officer Ashore shall be contacted before any commercial towing is commenced. The responsible person ashore contacts insurance company to decide if to hire external tug assistance. Procedures See next two pages for procedures for towing / being towed. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 3

191 Preparing the towing Step 1 ISM MANUAL Emergency procedures Emergency towing Establish contact with the towing vessel. Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Establish contact with NOS office, onsite clients and marine coordination. Establish current weather conditions and continued weather updates. Establish, depending on the damage, weather the vessel should be towed from ahead or from astern. Establish which towing line is to be used (Other vessels towing line or own towing line). Establish witch towing points and bollards most suitable for the towing. Wear PPE as according to PPE Matrix in SMS Personal protective equipment Prepare suitable towing bridle. Emergency towline prepared. Keep throwing lines ready. Take out and have ready equipment like; heavy shackles / hammers / crowbars, etc. Commencing/performing the towing Step 1 Throughout the towing opeartion, concider the forces applied on the towing equipment, and take measuers to keep the forced below the expected capacity of the equipment. Step 2 Step 3 If towing is commenced in open water, towline is to have enough slack to lessen stress on towing line. Keep continuous contact with the other vessel, no action should be taken regarding navigation / engine movement without informing other Master. Step 4 Closely monitor the towing arrangement throughout the whole towing operation from a suitable safe position on the vessel. When the towing operation slow down /stops closely monitor the towing line(s) for slack and if Step 5 necessary retrieve the towing line to prevent the line from ending up under the vessel and possibly in the propeller etc. Note: This is a general guide of procedures to be followed. Much will depend on equipment available and weather conditions. Issue date Rev. no. 2 Doc. no. SMS Page 2 of 3

192 Preparing being towed Step 1 ISM MANUAL Emergency procedures Emergency towing Establish contact with the towing vessel. Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Establish contact with NOS office, onsite clients and marine coordination. Establish current weather conditions and continued weather updates. Establish, depending on the damage, weather the vessel should be towed from ahead or from astern. Establish which towing line is to be used (Other vessels towing line or own towing line). Establish witch towing points and bollards most suitable for the towing. Wear PPE as according to PPE Matrix in SMS Personal protective equipment Prepare suitable towing bridle. Emergency towline prepared. Keep throwing lines ready. Take out and have ready equipment like; heavy shackles / hammers / crowbars, etc. Commencing/being towed Step 1 Throughout the towing operation, consider the forces applied on the towing equipment, and take measures to keep the forced below the expected capacity of the equipment. Step 2 Step 3 If towing is commenced in open water, towline is to have enough slack to lessen stress on towing line. Keep continuous contact with the other vessel, no action should be taken regarding navigation / engine movement without informing other Master. Step 4 Closely monitor the towing arrangement throughout the whole towing operation from a suitable safe position on the vessel. When the towing operation slow down /stops closely monitor the towing line(s) for slack and Step 5 if necessary retrieve the towing line to prevent the line from ending up under the vessel and possibly in the propeller etc. Note: This is a general guide of procedures to be followed. Much will depend on equipment available and weather conditions. Issue date Rev. no. 2 Doc. no. SMS Page 3 of 3

193 Emergency procedures Emergency engine procedures Purpose The purpose of this procedure is to make sure sufficient instructions are available on board in an event where the vessel would become inoperable due to black out. Responsibilities It is the Masters responsibility, together with the Technical Department at the office, to establish these vessel specific emergency procedures. It is the Masters responsibility to make sure this procedure is being followed on board. All crew are responsible to read these instructions and to be familiar with the operation thereof. Procedure If certain vessel specific actions are required to get machinery running, the following emergency procedures for operation of critical machinery must be available on board: Main engine start up procedure after black out Aux engine start up procedure after black out Emergency operation of steering gear These above procedures must be posted at strategic and easily found locations in the engine room together with an overview were location of the procedure is described. These emergency procedures should be followed in case of emergencies or malfunction of critical equipment. Issue date Rev. no. 2 Doc. no. SMS Page 1 of 1

194 Reports and analysis Non conformities, accidents and hazardous occurrences Purpose The purpose of this procedure is to ensure that Incidents, Accidents, Near Miss, safety observations and Non Conformities are reported to the company and analysed with the objective to ensure continuous improvement. Scope This procedure is applicable for all N.O.S employees. Responsibility It is the responsibility of the Master and crew on board together with the company office personnel to use the reporting system. Reporting system A reporting system has been developed and implemented, in order to improve safety and pollution prevention. And the experiences gained are used to continuous improve and prevent reoccurrence. When reporting one of the above mentioned events this is to be done through our reporting system. In the report the event should be described as thoroughly as possible to give the person receiving the report a clear picture of what has occurred. Safety Alert and Lesson Learned Safety Alerts and Lesson Learned are used to share reported information with in the company. Safety Alert are shared to inform about hazard concerns and actions to be taken immediately to avoid reoccurrence. Lessons Learned are shared to inform causes after e.g. an investigation and actions to be taken. Reporting an Incident / Accident If an incident occurs involving failing mechanical parts or other equipment on board the vessel an incident report must be submitted. The Master is responsible for preparing the report together with all involved crew. The report should be entered in the system within 12 hours. If the crew have any further comments or suggestions this should be forwarded to the office. Reporting a Near Miss It is of utmost importance that near miss situations are reported, simply because if they are not reported, they could tend to become acceptable standards. The reason for collecting such information is simply to avoid reoccurrence, and preventing a near miss to become a real event. Valuable experiences gained can be used to continuous improve our system and shared with the fleet if relevant. Reporting a Non Conformity All personnel involved in the operation of the vessel, on board the vessel or in the company office, have a right to report about matters, deviating from the procedures and guidelines given in the SMS. Non conformities are recognised as deviations from rules and regulations or what is written in the safety management system and its procedures. Correction of either the written procedures or the way the matter is handled in the daily operation of the vessel should lead to improvements in the system and its procedures. Issue date Rev. no. 10 Doc. no. SMS Page 1 of 2

195 Reports and analysis Non conformities, accidents and hazardous occurrences Reporting a safety observation As part of a proactive safety management system safety observations are reported to prevent incidents, near miss and non conformities from occurring. Handling of reports When a report is received, it s handed over to relevant head of departments who has an obligation to initiate corrective actions as seen fit, in line with the severity of the incident or potential consequence and investigate according to threshold values. The HSSE manager has an obligation to follow the various cases, and use his authority to give safety aspects the highest priority in relation to other interest. When corrective actions are set and completed the report can be closed. Issue date Rev. no. 10 Doc. no. SMS Page 2 of 2

196 Reports and analysis Follow up investigation Investigation Accidents and Incidents, shall be investigated when triggered by threshold values, to ascertain the root cause of the incident. The Emergency Response Team shall be responsible of providing the following relevant material for the final investigation report. Reports of evidence. Relevant logging from normal operation before the incident. Log and notes from the Emergency Response Team. E mails concerning the incident. Other written material concerning the incident. Other parties like flag state, insurance companies, local authorities and others may also wish to investigate the circumstances of an incident. It is important that such investigations are coordinated and performed as smoothly as possible without stressing the crew and the Emergency Response Team members more than they already are. Investigation onboard One Vessel Superintendent and the DP/HSSE Manager shall, preferably, conduct the internal investigations. If it is considered enough that only one person conduct the investigation or it is impractical to send two persons it shall be avoided that the vessels Superintendent are sent to the scene. It is preferred that the DP/HSSE Manager conducts the investigation. It shall always be considered to use an independent party to conduct or lead the internal investigation. Reporting Investigation reports shall be distributed to the DP, Chief Operating Officer and Chief Executive Officer whom will decide further distribution. Threshold values Issue date Rev. no. 5 Doc. no. SMS Page 1 of 1

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