Using Fuzzy and Grey Theory to Improve Green Design in QFD Processes
|
|
- Barry Haynes
- 6 years ago
- Views:
Transcription
1 Using Fuzzy and Grey Theory to Improve Green Design in QFD Processes Chih-Hung Hsu, Tzu-Yuan Lee, Wei-Yin Lu, Jun-Jia Lin, Hai-Fen Lin * Department of Industrial Engineering and Engineering Management, National Tsing Hua University, Hsin-Chu, 300, Taiwan, R.O.C. * Abstract: The green life cycle design is critical issue for improving bicycle design. Quality function deployment has been successfully applied in a number of fields. However, little study has been done in the integrated approach involving grey relational analysis, fuzzy integral, fuzzy theory of analyzing the necessary quality characteristics for the bicycle design in the design process. The proposed method transforms the process design, usage, package, and abortion in different stages into product s design characteristics applying techniques form grey relational analysis, fuzzy integral, fuzzy theory to insight the voices of customers. Questionnaire is used to get the necessary data in this study. The results showed that the important attributes for consumers. Several important and unimportant technical characteristics and customer attributes were identified and analyzed. The results of this study can provide an effective procedure for improving product s design characteristics, enhancing customer satisfaction and green design for bicycle in the marketplace. Keywords: Green design, Bicycle, Grey theory, Fuzzy theory, Green QFD. 1.Introduction 1.1 Background & Motivation of Study Operation methods and consumer preferences of riding a bike vary depending on differences in geographical locality, national characteristics, and economic development resulting in divergence in the primary purpose of bike products by consumers from different countries. Therefore, this study attempts to explore into consumer needs through survey by questionnaires with the findings for reference by manufacturers of bike products an in-depth understanding of requirements of green design, extent of acceptance, and the willingness to buy. 1.2 Background & Motivation of Study There two purposes for this study attempts to achieve: 1. To understand priorities of importance, satisfaction, and extent of seriousness attached to various factors about the bike by consumers and whether there is significance variation existing among consumers; and 2. To understand what properties valued most by consumers through three types of analysis, respectively, Fuzzy, grey relation analysis, and quality mechanism while providing reference by bike manufacturers in realizing green design for their products. 2. Documentary Research & Discussion 2.1. Fuzzy Prof. L.A. Zadeh from Berkeley University, California, USA, published in a periodical journal Information and Control an article of Fuzzy Sets in Fuzzy has its original meanings of being fluffy, somnolent, blurred; and in Chinese usually translated into blur by free translation, or transliterated. All these translations are usually misleading to the wrong impression that Fuzzy is a blurred theory. In fact, Fuzzy is related to a discipline of science developed to solve those blurred phenomena generally existing in the real world and to express certain fuzzy concepts that prevent precise definition, and it has achieve very impressive results particularly in expressing the fuzziness specific to human language. 8 Fuzzy is indeed a general term for theories of fuzzy sets, fuzzy relation, fuzzy logics, fuzzy control, fuzzy measurement, etc., that is generally referred as fuzzy mathematics by experts in China Grey Relation Analysis ISBN: ISSN:
2 Prof. Julong DENG, a scholar from China teaching at Huazhong University proposed Grey Theory in , wherein the Grey Relation Analysis, one of two mainstays of the Grey theory series, is related to a method for measuring correlation among discrete sequences. 10 Grey Relation Analysis, one of the Grey theory, is a system applied in processing incomplete message and non-uniqueness and can be also applied in system relation analysis, grey modeling, predication, and decision-making tasks. Having been developed for more than a decade, the Grey Relation Analysis method has been recently applied consecutively by experts in conjunction with other methods to not only correct flaws found in the application of the Grey Relation Analysis method but also improve benefits in the use of Grey Relation Analysis Grey Relation Analysis Yoji Akao 11 believes that the quality mechanism development in its broad sense is related to Quality Development (QD) and a generalized term for quality mechanism in its narrow sense. Quality Development is related to a set of systematic technical method that involves specifying product or service design standards depending on substitutive characteristics converted from customer needs before developing as planned the quality designed to the quality of each mechanical part and service item and the mutual relation among elements or services in the manufacturing process for earlier completion of quality assurance of products or services in meeting customer requirements Green Design Life Cycle Design (LCD) constitutes the central though of green design with the design not only focusing on how to reclaim the exiting refuses, but, and more importantly, on how to foresee possible impacts right in the stage of conceptual development of the product by engineers thus to design the product angling from reduction of impacts upon the environment and minimizing impacts of the product on the ecologic environment. 5 3.Empirical Verification In the survey by questionnaires conducted in this study, sampling was taken at random, and Likert 5-point scale was used as the scoring system to measure the extent of agreement or disagreement, respectively strongly regarded, regarded, neither regarded nor disregarded, disregard, and strongly disregarded ; and in terms of satisfaction, strongly satisfied, satisfied, neither satisfied nor dissatisfied, dissatisfied, and strongly dissatisfied ; and in terms of extent of seriousness, very serious, serious, neither serious nor not serious, not serious, and not serious at all while in each category of scale, scores of 5, 4, 3, 2, and 1 are given in sequence. Valid responses of 320 copies were received as a base for study and analysis Quality House This study employed green quality development and gap 5 in SERVQUAL dimensions (gap between as recognized and as expected) in the construction of a bike quality house. According to documentary research and interviews with professionals, quality elements are classified into seven types of properties and further division into thirty items; and quality characteristics are classified into four aspects that are further converted into fifteen items as shown in Table 1. ISBN: ISSN:
3 VOC Appearance Functionality Reliability Responsiveness Service Popularity Environmental VOE Table 1: Quality House of Bike Mfg. Process Design Use Refuses Functional Design Safety Coefficient Styling Color Fashion quality sense Front absorber Rear absorber Speed changing function Folding function Easy portability Glove rack Front warning lamp Horn or buzzer Rear warning lamp Bike-laden tools Agile gear switching Agile braking strength Width of handle Size of bike Size of rim After sale service Easy parts replacement Duration Assembly quality International leading brand Local leading brand Added value Parts allowing detailed breakdown for service Parts compatibility Impacts of waived parts on environment and reuse of parts and accessories Tire Transmission Chain Extent of Respect Competition Criteria Scores of SERVQAL 1. Relation Matrix: 9 indicates strong relation between two items; 3, medium, and 1, weak. 2. Extent of Respect: averaged scores of extent of respect. 3. Competition criteria: averaged scores of extent of satisfaction. 4. s: extent of impact from accident occurrence under this question is solved by the averaged scores of extent of serious in the questionnaires. 5. SERVQUAL scores: the gap between averaged scores of extent of respect and average scores of extent of satisfaction Fuzzy ISBN: ISSN:
4 This study employed the triangular fuzzy number integral value method to solve fuzzy values of quality characteristics of the product and rankings of those values are shown in Table 2. VOE VOC Appearance Functionality Reliability Responsiveness Service Popularity Environmental Table 2: Development of Fuzzy Green Quality Mechanism Mfg. Process Design Use Refuses Tire Safety Coefficient Functional Design Transmission Chain Styling Color Fashion quality sense Front absorber Rear absorber Speed changing function Folding function Easy portability Glove rack Front warning lamp Horn or buzzer Rear warning lamp Bike-laden tools Agile gear switching Agile braking strength Width of handle Size of bike Size of rim After sale service Easy parts replacement Duration Assembly quality International leading brand Local leading brand Added value Parts allowing detailed breakdown for service Parts compatibility Impacts of waived parts on environment and reuse of parts and accessories Total Sequencing Extent of Respect Competition Criteria Scores of SERVQAL Operation of Development If Ã=(a1,a2,a3), and Ẽ=(b1,b2,b3) are related to two triangular fuzzy numbers, then the arithmetic operation methods respectively for addition +, subtraction -, multiplication *, and division are ISBN: ISSN:
5 shown as follows 3 4 : Addition: Ã + Ẽ = (a1, a2, a3) + (e1, e2, e3) = (a1 + e1, a2 + e2, a3 + e3) Subtraction: Ã - Ẽ = (a1, a2, a3) - (e1, e2, e3) = (a1 - e3, a2 - e2, a3 - e1) Multiplication: Ã * Ẽ = (a1, a2, a3) * (e1, e2, e3) = (a1 * e1, a2 * e2, a3 * e3) Division: Ã / Ẽ = (a1, a2, a3) / (e1, e2, e3) = (a1 / e3, a2 / e2, a3 / e1) Triangular Fuzzy Number Figure 1 shows the triangular fuzzy number of linguistic value adopted and its associate functions. Linguistic Value Fuzzy Number Associate Functions 1 1 =(0,2.5,5) x / 2.5, 0 x 2.5 μ (x)= 1 (5 x) / 2.5, 2.5 x =(2.5,5,7.5) 9 9 =(5,7.5,10) μ (x)= 3 (x - 2.5) / 2.5, 2.5 x 5 (7.5 x) / 2.5, 5 x 7.5 (x 5) / 2.5, 5 x 7.5 μ (x)= 9 (10 x) / 2.5, 7.5 x 10 Fig. 1: Triangular Fuzzy Number & Its Associate Functions Fuzzy Number Integral Value Formula 1 shows The triangular fuzzy number integral value 6 7 : 3.3. Grey Relation Analysis (1) Quality house must be first digitalized since the greater the better principle applies to digital conversion in performing Grey Relation Analysis, the digits are then standardized to proceed computation of grey relation coefficients before solving the grey relation, and finally the grey relation values are solved and given rankings as shown in Table Standardization: In {P(X);Γ}, sequence xi=( xi(1), xi(2),,xi(k)), Wherein, I=0,, m, k=1,,n, i.e., x0=( x0 (1), x0 (2),,x0 (k)) x1=( x1 (1), x1 (2),,x1 (k)) xm=( xm (1), xm (2),, xm (k)) 2. Solving the difference sequence: (2) 3. Assortment of relation coefficients (3) The parameterζ is referred as an identification coefficient; and is generally designated with a value of Solving the Relation: xcompetition Criteria SERVQAL (4) ISBN: ISSN:
6 VOC Appearance Functionality Reliability Responsiveness Service Popularity Environmental VOE Table 3: Development of Grey Relation Green Quality Mechanism Mfg. Process Design Use Refuses Functional Design Safety Coefficient Styling Color Fashion quality sense Front absorber Rear absorber Speed changing function Folding function Easy portability Glove rack Front warning lamp Horn or buzzer Rear warning lamp Bike-laden tools Agile gear switching Agile braking strength Width of handle Size of bike Size of rim After sale service Easy parts replacement Duration Assembly quality International leading brand Local leading brand Added value Parts allowing detailed breakdown for service Parts compatibility Impacts of waived parts on environment and reuse of parts and accessories Total Sequencing Tire Transmission Chain Extent of Respect Competition Criteria Scores of SERVQAL ISBN: ISSN:
7 4.Conclusion Comparison among three ranking methods, respectively, Fuzzy, Grey Relation Analysis, and Development of Quality Mechanism is listed in Table 5 below Table 5: Comparison among Three Ranking Methods Transmission Chain Outer tube Safety Coefficient Functional Design Fuzzy Ranking Grey Relation Analysis Ranking As observed from Table 5, it is found that the ranking variance is very significant between a former ranking and a latter ranking after having performed mutual comparison among results of three types of computations. In the rankings of Fuzzy, the highest extent of satisfaction falls on the item of Functional Design, followed by Safety Coefficient,,, and Overall Styling in sequence; with the rankings of Grey Relation Analysis, the item of s has the highest extent of satisfaction, followed by Safety Coefficient, and in sequence; Among those findings described above, Fuzzy is function oriented; and Grey Relation Analysis, quality oriented. Therefore, to achieve the optimal results, manufacturers may carry out their efforts on product improvement by priority in terms of the orientation that is highest respected, and those quality characteristics that are least and most satisfied. Acknowledgment The study was supported by the National Science Council, NSC C E, Taiwan. The author would like to thank the anonymous reviewers for comments on a previous draft of this article. References 1. Deng, G. L. (2000)., Multiple Ggrey Planning, University Press, China. 2. Deng, J. L. (1988). Properties of relational space for grey system, In Essential Topics on Grey System Theory and Applications, pp Beijing: China Ocean. 3. Dubois, D. and Prade, H. (1980)., Fuzzy Set and System: Theory and Applications, Academic Press, New York. 4. Dubois, D. and Prade, H. (1983)., Ranking Fuzzy Numbers in the Setting of Possibility Theory, Information Sciences, No.30, pp Guo, C. J. (2002)., Green Design, Industrial Magazine, No.2, pp Liou, T. S. and Kang, B. Z. (2003)., Evaluation of the Quality of Work Life Using Fuzzy Linguistic Terms, Quality Magazine, No.8, pp Liou, T. S. and Wang, M. J. (1992)., Ranking Fuzzy Numbers with Integral Value, Fuzzy Sets and System, No.50, pp Sun, Z. Y. and Yang, Y. K. (1994)., Fuzzy control, Quan Hua, Taipei. 9. Wang, W. G. (2001)., Fuzzy, Quan Hua, Taipei. 10. Wen, K. L., Huang, Y. N., Zhang, W. Z., Zhang, T. Z., You, M. L., and Lai, J. R. (2003)., Grey Relational Analysis Fuzzy, Gao Li, Taipei. 11. Yoji, A. (1991)., Quality Function Deployment, China Productivity Center, Taipei. ISBN: ISSN:
Green Supply Implementation based on Fuzzy QFD: An Application in GPLM System
Green Supply Implementation based on Fuzzy QFD: An Application in GPLM System CHIH-HUNG HSU 1*, AN-YUAN CHANG 2, HUI-MING KUO 3, 1* Institute of Lean Production Management, Hsiuping University of Science
More informationResearch on the Optimization of Green Suppliers Based on AHP and GRA
Journal of Information & Computational Science 9: 1 (2012) 173 182 Available at http://www.joics.com Research on the Optimization of Green Suppliers Based on AHP and GRA Jianliang Peng Contemporary Business
More informationThe Grey Clustering Analysis for Photovoltaic Equipment Importance Classification
Engineering Management Research; Vol. 6, No. 2; 2017 ISSN 1927-7318 E-ISSN 1927-7326 Published by Canadian Center of Science and Education The Grey Clustering Analysis for Photovoltaic Equipment Importance
More informationKnowledge-Based Innovative Lean Service Life Cycle Evaluation Model for Training System
International Journal of Innovation, Management and Technology, Vol. 7, No. 5, October 201 Knowledge-Based Innovative Lean Service Life Cycle Evaluation Model for Training System Rui-Yang Chen training
More informationMEASUREMENT OF DISCONFIRMATION IN ONLINE PURCHASING BEHAVIOR
MEASUREMENT OF DISCONFIRMATION IN ONLINE PURCHASING BEHAVIOR Chinho Lin, Institute of Information Management of National Cheng Kung University, Taiwan R.O.C. Email: linn@mail.ncku.edu.tw Yu-Huei Wei, Department
More informationScienceDirect. Analytic Hierarchy Process of Academic Scholars for Promoting Energy Saving and Carbon Reduction in Taiwan
Available online at www.sciencedirect.com ScienceDirect Procedia Environmental Sciences 20 ( 2014 ) 526 532 The 4 th International Conference on Sustainable Future for Human Security, SustaiN 2013 Analytic
More informationFinancial Performance Evaluation of Grid Enterprises Based on IPA Model -- Taking XX Power Supply Bureau as an Example
Financial Performance Evaluation of Grid Enterprises Based on IPA Model -- Taking XX Power Supply Bureau as an Example Junda Yang Finance of International Business School, Jinan University, China Yun Xia
More informationCorporate Governance Rating System in Taiwan with Multi-Criteria Decision Making Methods
Contemporary Management Research Pages 3-12, Vol. 9, No. 1, March 2013 doi:10.7903/cmr.5510 Corporate Governance Rating System in Taiwan with Multi-Criteria Decision Making Methods Hsin-An Su National
More informationApply Fuzzy AHP to the Principal Selection Systems
Apply Fuzzy AHP to the Principal Selection Systems Chen Chin Lung Dept. of Ed. Policy and Ad., National Chi Nan University, Taiwan a97070@yahoo.com.tw Sung Fang Chun Dept. of Ed. Policy and Ad., National
More informationUncertain Supply Chain Management
Uncertain Supply Chain Management 3 (2015) 189 196 Contents lists available at GrowingScience Uncertain Supply Chain Management homepage: www.growingscience.com/uscm ERP software quality assessment using
More informationFengjiao Wan. Jianghan University, Wuhan, China
China-USA Business Review, June 2017, Vol. 16, No. 6, 279-286 doi: 10.17265/1537-1514/2017.06.004 D DAVID PUBLISHING Study on the Influence Factors of Logistics Demand in China Based on Grey Correlation
More informationUsing Innovative Technology in QFD to Improve Marketing Quality
Proceedings of the 11th WSEAS International Conference on APPLIED MATHEMATICS, Dallas, Texas, USA, March 22-24, 2007 123 Using Innovative Technology in QFD to Improve Marketing Quality CHIH-HUNG HSU 1,
More informationDesign and analysis of application engineering talent cultivation based on AHP and QFD. Yanchun Xia
International Conference on Management Science, Education Technology, Arts, Social Science and Economics (MSETASSE 2015) Design and analysis of application engineering talent cultivation based on AHP and
More informationMethods and techniques to improve the design of cell phones with the help of Quality Function Deployment (QFD) Prathamesh Mohite, Jimit Shelat IJSER
International Journal of Scientific & Engineering Research, Volume, Issue 2, February-20 ISSN 2229-9 Methods and techniques to improve the design of cell phones with the help of Quality Function Deployment
More informationKey words: ISO 9000, organizational change, organizational culture, organizational culture model, LISREL
The Study of Standardization and Continuous Improvement Process of Organizational Culture Model - The Effect of ISO9000 Implementation on Organizational Culture and TQM Ming-Tzong Wang 1, Sophia S.-C.
More informationConsumers Brand Recognition and Its Effects in Books Publishing Market
Consumers Brand Recognition and Its Effects in Books Publishing Market Yi-Ru Chung Graduate Student Graduate Institute of Library & Information Studies National Taiwan Normal University Chao-Chen Chen
More information*Corresponding author. Keywords: Logistics management specialty, Experimental course system, Local colleges and universities in Guangxi.
2016 International Conference on Education, and Applied Social Science (EMASS 2016) ISBN: 978-1-60595-400-4 Construction of Training Course System of Logistics Specialty of Guangxi Local Colleges and Universities
More informationStudy on Mathematical Model for Pickling of Automotive High Strength Steel Xin-yu ZHANG, Hai-ting ZHOU, Hou-li LIU and Jian-jun CHEN *
2017 2 nd International Conference on Test, Measurement and Computational Method (TMCM 2017) ISBN: 978-1-60595-465-3 Study on Mathematical Model for Pickling of Automotive High Strength Steel Xin-yu ZHANG,
More informationUSE QUESTIONNAIRE AND AHP TECHNIQUES TO DEVELOP SUBCONTRACT- OR SELECTION SYSTEM. Yan-Chyuan Shiau, Tsung-Pin Tsai, Wen-Chian Wang, Miao-Ling Huang
USE QUESTIONNAIRE AND AHP TECHNIQUES TO DEVELOP SUBCONTRACT- OR SELECTION SYSTEM Yan-Chyuan Shiau, Tsung-Pin Tsai, Wen-Chian Wang, Miao-Ling Huang Associate Professor Department of Construction Engineering
More informationApplying RFID Hand-Held Device for Factory Equipment Diagnosis
Proceedings of the 2009 IEEE International Conference on Systems, Man, and Cybernetics San Antonio, TX, USA - October 2009 Applying RFID Hand-Held Device for Factory Equipment Diagnosis Kai-Ying Chen,
More informationA Quality Function Deployment Based Approach in Service Quality Analysis to Improve Customer Satisfaction
International Journal of Applied Operational Research Vol. 5, No. 1, pp. 41-49, Winter 2015 Journal homepage: ijorlu.liau.ac.ir A Quality Function Deployment Based Approach in Service Quality Analysis
More informationRESEARCH ON DECISION MAKING REGARDING HIGH-BUSINESS-STRATEGY CAFÉ MENU SELECTION
RESEARCH ON DECISION MAKING REGARDING HIGH-BUSINESS-STRATEGY CAFÉ MENU SELECTION Cheng-I Hou 1, Han-Chen Huang 2*, Yao-Hsu Tsai 3, Chih-Yao Lo 4 1 Department of Leisure Management, Yu Da University of
More informationManagement Science Letters
Management Science Letters 2 (2012) 1741 1746 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl An empirical survey to investigate quality of men's
More informationApplication of an Improved Neural Network Algorithm in E- commerce Customer Satisfaction Evaluation
Application of an Improved Neural Network Algorithm in E- commerce Customer Satisfaction Evaluation Lei Yang 1,2 *, Ying Ma 3 1 Science and Technology Key Laboratory of Hebei Province, Baoding 071051,
More informationCE marking. Received August 2003 Revised June 2004 Accepted July 2004
The Emerald Research Register for this journal is available at www.emeraldinsight.com/researchregister The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-671x.htm
More informationResearch on Module Selection Method Based on the Integration of Kano Module with QFD Method
Journal of Service Science and Management, 2012, 5, 206-211 http://dx.doi.org/10.4236/jssm.2012.52025 Published Online June 2012 (http://www.scirp.org/journal/jssm) Research on Module Selection Method
More informationThe Problems and Countermeasures of the E-commerce Enterprise Internal Audit Informationization Hu Xiaoqing, Zhang Chengqian
International Conference on Applied Science and Engineering Innovation (ASEI 2015) The Problems and Countermeasures of the E-commerce Enterprise Internal Audit Informationization Hu Xiaoqing, Zhang Chengqian
More informationApplying Fuzzy MCDM Methods to the Evaluation on Portal Website Service Quality
Applying Fuzzy MCDM Methods to the Evaluation on Portal Website Service Quality Yue-Fong Chung, Sheng-Hsing Liu, Chien-Hua Wang & Chin-Tzong Pang Student, Department of Information Management, Yuan Ze
More informationQuality Improvement in Steel Rolling Industry through Quality Function Deployment (QFD): A Case Study in Ajmera Steel Rolling, Ratlam
INSTITUTE OF TECHNOLOGY, NIRMA UNIVERSITY, AHMEDABAD 8 481, 08-10 DECEMBER, 011 1 Quality Improvement in Steel Rolling Industry through Quality Function Deployment (QFD): A Case Study in Ajmera Steel Rolling,
More informationA Grey-Based Risk Decision Making Approach to Prevention and Mitigation Strategy
, pp.146-150 http://dx.doi.org/10.14257/astl.2015.114.28 A Grey-Based Risk Decision Making Approach to Prevention and Mitigation Strategy KyoungJong Park 1 1 Gwangju University, Gwangju, Republic of Korea,
More informationA Model for Service Quality and Customer Satisfaction of Mobile Commerce
A Model for Service Quality and Customer Satisfaction of Mobile Commerce Dr. Yu-Chung Hung, National Chung Cheng University, Taiwan ABSTRACT The purposes of this study are to investigate what factors may
More information*Corresponding author. Keywords: Mobile Advertising, User Adoption, UTAUT, SEM.
2017 4th International Conference on Economics and Management (ICEM 2017) ISBN: 978-1-60595-467-7 Research on the Influential Factors of Mobile Advertising User Adoption Ke-ke YIN 1,a, Xue-ping HE 1,b,
More informationResearch on the Competitiveness Promotion Based on Triple Play in Telecommunication
Send Orders for Reprints to reprints@benthamscience.ae 2430 The Open Cybernetics & Systemics Journal, 2015, 9, 2430-2435 Open Access Research on the Competitiveness Promotion Based on Triple Play in Telecommunication
More informationTRANSLATING COMPANY INTERNAL DATA INTO CUSTOMER NEEDS: A TEXT MINING ANALYSIS APPROACH
TRANSLATING COMPANY INTERNAL DATA INTO CUSTOMER NEEDS: A TEXT MINING ANALYSIS APPROACH Ronald Sukwadi 1, Mokh. Suef 2 and Enny Widawati 1 1 Department of Industrial Engineering, Atma Jaya Catholic University
More informationEvaluation on Urban Land Comprehensive Carrying Capacity in Xi an City Under the Process of Urbanization
Send Orders for Reprints to reprints@benthamscience.ae The Open Cybernetics & Systemics Journal, 2015, 9, 1985-1991 1985 Open Access Evaluation on Urban Land Comprehensive Carrying Capacity in Xi an City
More informationProduct quality evaluation system based on AHP fuzzy comprehensive evaluation
Journal of Industrial Engineering and Management JIEM, 2013 6(1):356-366 Online ISSN: 2013-0953 Print ISSN: 2013-8423 http://dx.doi.org/10.3926/jiem.685 Product quality evaluation system based on AHP fuzzy
More informationHumanities and Social Sciences
Humanities and Social Sciences 2016; 4(2): 34-41 http://www.sciencepublishinggroup.com/j/hss doi: 10.11648/j.hss.20160402.13 ISSN: 2330-8176 (Print); ISSN: 2330-8184 (Online) Effectiveness Evaluation of
More informationEnhancement of Customer Satisfaction by QFD in Bus Service
Enhancement of Customer Satisfaction by QFD in Bus Service K Ch A Rao 1 & Girish Thakar 2 1 MIT, Indore, 2 Dept of IPE, SGSITS, Indore E-mail : kchapparao@gmailcom 1, thakargirish@yahoocom 2 Abstract Quality
More informationAn Acceptance Attitude Model and Empirical Analysis Towards. Online Tourism Service
First International Conference on Economic and Business Management (FEBM 2016) An Acceptance Attitude Model and Empirical Analysis Towards Online Tourism Service Hui Zheng a, Fei Long b,*, Wanhua Yang
More informationA SYSTEMATIC FRAMEWORK OF VALUE CO-CREATION MODELLING IN SERVICE SYSTEMS
A SYSTEMATIC FRAMEWORK OF VALUE CO-CREATION MODELLING IN SERVICE SYSTEMS Yen-Hao Hsieh, Department of Information Management, Tamkang University, New Taipei City, Taiwan, R.O.C., yhhsiehs@mail.tku.edu.tw
More informationThe Key Factors of New Car Models Development Yi-chung HU 1, Jen-hung WANG 2,* and Chun-tsung CHEN 1
17 International Conference on Electronic, Control, Automation and Mechanical Engineering (ECAME 17) ISBN: 978-1-605-523-0 The Key Factors of New Car Models Development Yi-chung HU 1, Jen-hung WANG 2,*
More informationNew method for assessment of raters agreement based on fuzzy similarity
New method for assessment of raters agreement based on fuzzy similarity Magdalena Diering 1, Krzysztof Dyczkowski 2, Adam Hamrol 1 1 Chair of Management and Production Engineering Faculty of Mechanical
More informationWeight Analysis based on ANP and QFD in Software Quality Evaluation
Appl. Math. Inf. Sci. 8, No. 2, 793-798 (2014) 793 Applied Mathematics & Inion Sciences An International Journal http://dx.doi.org/10.12785/amis/080240 Weight Analysis based on ANP and QFD in Software
More informationA New Risk Forecasting Model of Financial Information System Based on Fitness Genetic Optimization Algorithm and Grey Model
265 A publication of CHMICAL NGINRING TRANSACTIONS VOL. 46, 2015 Guest ditors: Peiyu Ren, Yancang Li, Huiping Song Copyright 2015, AIDIC Servizi S.r.l., ISBN 978-88-95608-37-2; ISSN 2283-9216 The Italian
More informationAn Empirical Analysis of Requirements Uncertainty, Task Uncertainty and Software Project Performance
Journal of Emerging Trends in Economics and Management Sciences (JETEMS) 3(5): 559-564 Scholarlink Research Institute Journals, 2012 (ISSN: 2141-7024 jetems.scholarlinkresearch.org Journal of Emerging
More informationMechanism Engineering College, Heping West Road NO.97th, Shijiazhuang , China
2nd International Conference on Advances in Mechanical Engineering and Industrial Informatics (AMEII 206) Weight Calculation and Index Ranking Study of MADM Based on AHP Optimized by Topsis Chen Ran,2,a,
More informationApplication of Quality Function Deployment (QFD) In Aluminium Pot Manufacturing Industry with TPM Pillars
Application of Quality Function Deployment (QFD) In Aluminium Pot Manufacturing Industry with TPM Pillars Edwin Joy Pulikkottil PG Scholar, Dept. of Mechanical Engineering, ECET Coimbatore, India ---------------------------------------------------------------------***----------------------------------------------------------------------
More informationUsing Grey Model to Predict the Achievement of Policy Objectives
Using Grey Model to Predict the Achievement of Policy Objectives Chiung-Wen Hsu, Pao-Long Chang Feng Chia University, Taichung, Taiwan Abstract--Owing to the pressures of decreasing CO 2 emissions and
More informationThe Research on Statistical Process Control (SPC) Jian CHEN *, Jun WANG
2016 3 rd International Conference on Social Science (ICSS 2016) ISBN: 978-1-60595-410-3 The Research on Statistical Process Control (SPC) Jian CHEN *, Jun WANG Huaiyin Institute of Technology, School
More informationDesign and Implementation of Underground Mining Safety Production Management System
, pp.173-180 http://dx.doi.org/10.14257/ijsia.2013.7.6.18 Design and Implementation of Underground Mining Production Management System Jun Luo Civil and Environmental Engineering School, University of
More informationProduction Scheduling System for Oil and Gas Storage and Transportation Based on GIS and SCADA Technology
Production Scheduling System for Oil and Gas Storage and Transportation Based on GIS and SCADA Technology Binghe Liu School of Mechanical Engineering, Beijing Institute of Petrochemical Technology, China
More informationA CONCEPTUAL MODEL OF CONSUMER SATISFACTION WITH ONLINE RESALE OUTCOMES AND PRODUCT PERFORMANCE
A CONCEPTUAL MODEL OF CONSUMER SATISFACTION WITH ONLINE RESALE OUTCOMES AND PRODUCT PERFORMANCE Hsunchi Chu Department of Global Marketing and Logistics, MingDao University 369 Wen-Hua Road, Peetow 52345,
More informationRelationship between Employees Interests and Business Performance in State-owned Enterprises: Evidence from Shenzhen, China
Relationship between Employees Interests and Business Performance in State-owned Enterprises: Evidence from Shenzhen, China ZHENG Hai-dong,SHI Yu-jun College of, Zhejiang University, P.R.China, 310027
More informationEffects of Renewable Distributed Generation on the Operational Characteristics of Meshed Power Distribution Systems
Effects of Renewable Distributed Generation on the Operational Characteristics of Meshed Power Distribution Systems WEN-CHIH YANG Department of Electrical Engineering Technology and Science Institute of
More informationE-Commerce Logistics Mode Selection Based on Network Construction
Modern Economy, 2019, 10, 198-208 http://www.scirp.org/journal/me ISSN Online: 2152-7261 ISSN Print: 2152-7245 E-Commerce Logistics Mode Selection Based on Network Construction Hanlin Qian School of Business
More informationCollege Thrissur, Thrissur, India
International Journal of Engineering Research and Development e-issn: 2278-067X, p-issn: 2278-800X, www.ijerd.com Volume 8, Issue 3 (August 2013), PP. 07-13 Empirical Research on TQM Practices of Organizations
More informationAn empirical DEA investigation for development of new bank s branches
Management Science Letters 5 (05) 33 336 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl An empirical DEA investigation for development of new
More informationResearch of the Trait and Quality on Emergency WeChat Platform Based on Service Framework and Quality Gap
Send Orders for Reprints to reprints@benthamscience.ae 1002 The Open Cybernetics & Systemics Journal, 2015, 9, 1002-1007 Open Access Research of the Trait and Quality on Emergency WeChat Platform Based
More informationAn Inventory Cost Model of a Government Owned Facility using Fuzzy Set Theory
An Cost Model of a Government Owned Facility using Fuzzy Set Theory Derek M. Malstrom, Terry R. Collins, Ph.D., P.E., Heather L. Nachtmann, Ph.D., Manuel D. Rossetti, Ph.D., P.E Department of Industrial
More informationChina Tobacco Zhejiang Industrial CO., LTD. Hangzhou, China. *Corresponding author
2016 International Conference on Mechanics Design, Manufacturing and Automation (MDM 2016) ISBN: 978-1-60595-354-0 The ERP Implementation Research Based on Standardized Management of Tobacco Business Enterprise
More informationThe Influences of Strengthened School Buildings Including Physical. Elementary Schools in Taiwan
Proceedings of the 5th WSEAS International Conference on Environment, Ecosystems and Development, Venice, Italy, November 20-22, 2006 137 The Influences of Strengthened School Buildings Including Physical
More informationThe Influence of Cultural Creativity on City Marketing: The Case of Quanzhou. Ying ZHU, Ya-ting ZHOU
2016 Joint International Conference on Economics and Management Engineering (ICEME 2016) and International Conference on Economics and Business Management (EBM 2016) ISBN: 978-1-60595-365-6 The Influence
More informationShort-Term Electricity Price Forecasting Based on Grey Prediction GM(1,3) and Wavelet Neural Network
American Journal of Electrical Power and Energy Systems 08; 7(4): 5055 http://www.sciencepublishinggroup.com/j/epes doi: 0.648/j.epes.080704. ISSN: 369X (Print); ISSN: 36900 (Online) ShortTerm Electricity
More informationThe Security and Function Improvement of suitcase based on human factors engineering Wenting Sun 1, a, Yahui Zhang 2, b
Advanced Materials Research Online: 2013-05-14 ISSN: 1662-8985, Vols. 690-693, pp 3457-3460 doi:10.4028/www.scientific.net/amr.690-693.3457 2013 Trans Tech Publications, Switzerland The Security and Function
More informationThe Combined Model of Gray Theory and Neural Network which is based Matlab Software for Forecasting of Oil Product Demand
The Combined Model of Gray Theory and Neural Network which is based Matlab Software for Forecasting of Oil Product Demand Song Zhaozheng 1,Jiang Yanjun 2, Jiang Qingzhe 1 1State Key Laboratory of Heavy
More informationLow-carbon Development of Urban Logistics Based on Principal Component Analysis A Case Study of Lanzhou City
Low-carbon Development of Urban Logistics Based on Principal Component Analysis A Case Study of Lanzhou City Huifang Bai 1, Kedong Tan 2, Kaishun Huang 1 & Qian Guo 1 1 College of Management, Northwest
More informationApplying Evaluate Marketing Processes Corporation Marketing Capability Maturity Model Evidence from Bursa Malaysia Market
Applying Evaluate Marketing Processes Corporation Marketing Capability Maturity Model Evidence from Bursa Malaysia Market Suseela Devi Chandran Phd Candidate, Institute of Malaysia & International Studies,
More informationDevelopment of the Air Conditioner using Green Quality Function Deployment: Phase II, III & IV Peetam Kumar Dehariya 1 Dr. Devendra Singh Verma 2
IJSRD - International Journal for Scientific Research & Development Vol. 3, Issue 04, 2015 ISSN (online): 2321-0613 Development of the Air Conditioner using Green Quality Function Deployment: Phase II,
More informationPHD. THESIS -ABSTRACT-
Investeşte în oameni! Proiect cofinantat din Fondul Social European prin Programul Operaţional Sectorial pentru Dezvoltarea Resurselor Umane 2007 2013 Eng. Lavinia-Gabriela SOCACIU PHD. THESIS -ABSTRACT-
More informationINTEGRATION OF ECQFD IN CONCEPTUAL DESIGN ACTIVITIES FOR ENABLING ENVIRONMENTALLY CONSCIOUS DESIGN
INTEGRATION OF ECQFD IN CONCEPTUAL DESIGN ACTIVITIES FOR ENABLING ENVIRONMENTALLY CONSCIOUS DESIGN Mohd Fahrul Hassan 1, Mohamad Hafiz Mat Shah 1, Muhamad Zaini Yunos 1, Sharifah Adzila 1, Ahmad Mubarak
More informationRe-Thinking the Product Development Funnel
Re-Thinking the Product Development Funnel Gerry Katz ISBM Webinars September 28, 2010 1 My Objectives for Today Review some of the best known graphical depictions of the New Product Development Process
More informationAn Effective Method of Tourist Identification and Scenic Spot Recommendation Based on Mobile Location Information
2017 3rd International Conference on Computer Science and Mechanical Automation (CSMA 2017) ISBN: 978-1-60595-506-3 An Effective Method of Tourist Identification and Scenic Spot Recommendation Based on
More informationISSN AnggreinyTatuil, The Impact of Service...
THE IMPACT OF SERVICE QUALITY AND TRUST TO CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AT BANK BCA MANADO by: AnggreinyTatuil Faculty of Economics and Business, International Business Administration
More informationA Study on New Customer Satisfaction Index Model of Smart Grid
2016 International Conference on Material Science and Civil Engineering (MSCE 2016) ISBN: 978-1-60595-378-6 A Study on New Customer Satisfaction Index Model of Smart Grid *Ze-san LIU 1, Zhuo YU 2 and Ai-qiang
More informationReview Article Development of innovation products by using Kano model
Review Article Development of innovation products by using Kano model Eini Inha & Sofia Bohlin School of Business and Engineering Halmstad University Sweden Abstract The aim of this review is to provide
More informationThe Benefits Analysis of Environmental Management Investment in Taiwan s Industries
The Benefits Analysis of Environmental Management Investment in Taiwan s Industries 1 Shiaw-Wen Tien, 2 Yi-Chan Chung, 3 Chih-Hung Tsai, and 4 Wen-Chuan Su 1,4 Graduate School of Technology Management
More informationExploring User Behavioral Intention of the Tourist Guiding System by Users' Perspective
, March 16-18, 2016, Hong Kong Exploring User Behavioral Intention of the Tourist Guiding System by Users' Perspective Kuo Wei Su*, Hsing Hui Tseng, Ai Ting Wu, and Chen Yu Lien, Abstract Taiwan has lifted
More informationA Study of Key Success Factors when Applying E-commerce to the Travel Industry
International Journal of Business and Social Science Vol. 3 No. 8 [Special Issue - April 2012] A Study of Key Success Factors when Applying E-commerce to the Travel Industry Yang, Dong-Jenn Associate Professor
More informationCustomers satisfactions towards using small cars in Kanchipuram District
Customers satisfactions towards using small cars in Kanchipuram District * Dr. M. Thirunarayanasamy ** Mr. R.Rajavel Abstract Customer satisfaction is the key to business servers and it is the outcome
More informationSTUDY BACKGROUND AND MOTIVATION
Relationships among Psychological Contract, Organizational Justice, and Organizational Commitment: Taking the Accommodation and Maintenance Institutions for the Disabled as Example Hsi-kong Chin Wang,
More informationEmpirical Analysis of Gray Relational Analysis of Employment Structure and Industrial Structure in Guangdong Province
Journal of Human Resource and Sustainability Studies, 2017, 5, 47-56 http://www.scirp.org/journal/jhrss ISSN Online: 2328-4870 ISSN Print: 2328-4862 Empirical Analysis of Gray Relational Analysis of Employment
More informationGenetic Algorithms-Based Model for Multi-Project Human Resource Allocation
Genetic Algorithms-Based Model for Multi-Project Human Resource Allocation Abstract Jing Ai Shijiazhuang University of Applied Technology, Shijiazhuang 050081, China With the constant development of computer
More informationTowards a Systematic Framework for the Modelling of the Allocation of Carbon Dioxide Emission Quotas in China Liu Nanfeng, Li Shuliang and Fan, Lili
WestminsterResearch http://www.westminster.ac.uk/westminsterresearch Towards a Systematic Framework for the Modelling of the Allocation of Carbon Dioxide Emission Quotas in China Liu Nanfeng, Li Shuliang
More informationThe Powerful Act of Coaching Employees Profiles International, Inc. All rights reserved.
Who We Are Profiles International Help clients gain competitive advantage by tapping the talents of their people. We provide the necessary information for leaders to coach, manage, and motivate their teams.
More informationResearch on the Influencing Factors of User Consumption in E- commerce Webcast Mode
Research on the Influencing Factors of User in E- commerce Webcast Mode Abstract Mei Luo 1, a, Jianhong Jiang 2, b, Qihong Lv 2, c 1 Business School, Guilin University of Technology, Guilin 541004, China
More informationAPPENDIX 6 APPLICATION OF QUALITY FUNCTION DEPLOYMENT IN OILFREE COMPRESSOR DEVELOPMENT
181 APPENDIX 6 APPLICATION OF QUALITY FUNCTION DEPLOYMENT IN OILFREE COMPRESSOR DEVELOPMENT A6. 1 INTRODUCTION Quality function deployment (QFD) is an overall concept that provides a means of translating
More informationSupplier Management of Chemical Enterprises Based on Coordination of Multi-tier Suppliers
7 A publication of CHEMICAL ENGINEERING TRANSACTIONS VOL. 59, 207 Guest Editors: Zhuo Yang, Junjie Ba, Jing Pan Copyright 207, AIDIC Servizi S.r.l. ISBN 978-88-95608-49-5; ISSN 2283-926 The Italian Association
More informationAbstract: * Prof. P. Sheela ** Mr. R.L.N. Murthy
The Use of Fuzzy Analytical Hierarchy Process (FAHP) Model for the Primary Screening of Business Opportunity in the Process of Entrepreneurial Activity. Abstract: * Prof. P. Sheela ** Mr. R.L.N. Murthy
More informationStudy on Promoting Significance of Big Data Analysis for E-commerce Marketing
2017 4th International Conference on Business, Economics and Management (BUSEM 2017) Study on Promoting Significance of Big Data Analysis for E-commerce Marketing Xiaoming Lou Jinhua Polylechnic, Jinhua
More informationExploring the Relationships between Contemporary Career Orientations and Atypical Employment
DOI: 10.7763/IPEDR. 2014. V71. 2 Exploring the Relationships between Contemporary Career Orientations and Atypical Employment Chia-Chi Chang 1, Chen-Fen Huang 2, and Jia-Chung Hsieh 1 1 Master Program
More informationINVESTIGATION ON CORRELATION BETWEEN MENTAL WORKLOAD AND SITUATION AWARENESS OF PILOTS BY SIMULATION EXPERIMENT
INVESTIGATION ON CORRELATION BETWEEN MENTAL WORKLOAD AND SITUATION AWARENESS OF PILOTS BY SIMULATION EXPERIMENT Shun-Ting Kuan 1, Wen-Jiang Chang 1, *Min-yang Wang 1, Wen-Ling Tsai 2, Wei Hsu 2, Jin-Ru
More informationCold Chain Logistics of Agricultural Products and Cost Structure Analysis from an E-commerce Perspective
Cold Chain Logistics of Agricultural Products and Cost Structure Analysis from an E-commerce Perspective Abstract Xiuhong Dong Dongying Vocational Institute, Dongying 257091, China Cold chain logistics
More informationChina. Keywords: Automotive manufacturing, Servitization, Total factor productivity (TFP), Research and development (R&D).
2016 3 rd International Conference on Social Science (ICSS 2016) ISBN: 978-1-60595-410-3 The SWOT and Countermeasures Analysis about Automotive Manufacturing Servitization in Guangxi Based on the Perspective
More informationResearch on Chengdu Vegetables Marketing Based on STP Model
Asian Social Science; Vol. 9, No. 4; 2013 ISSN 1911-2017 E-ISSN 1911-2025 Published by Canadian Center of Science and Education Research on Chengdu Vegetables Marketing Based on STP Model Qiang Liu 1,
More informationModeling and Operation Analysis of Meshed Distribution Systems with Distributed Generation
Modeling and Operation Analysis of Meshed Distribution Systems with Distributed Generation WEN-CHIH YANG Department of Electrical Engineering Technology and Science Institute of Northern Taiwan No.2, Syueyuan
More informationThe Role of Intellectual Capital in Knowledge Transfer I. INTRODUCTION (Insufficient Researched Areas) Intellectual Capital Issues in interfirm collab
TECH 646 Analysis of Research in Industry and Technology Discussion Note The Role of Intellectual Capital in Knowledge Transfer, Chung-Jen Chen, His-An Shih, and Su-Yueh Yang, IEEE Transactions on Engineering
More informationDevelopment of a DfE Methodology injapan -Quality Function Deployment for Environment-
Development of a DfE Methodology injapan -Quality Function Deployment for Environment- Keijiro Masui*, Tomohiko Sakao** and Atsushi Inaba*** *Institute of Mechanical Systems Engineering National Institute
More informationResearch on the Improved Back Propagation Neural Network for the Aquaculture Water Quality Prediction
Journal of Advanced Agricultural Technologies Vol. 3, No. 4, December 2016 Research on the Improved Back Propagation Neural Network for the Aquaculture Water Quality Prediction Ding Jin-ting and Zang Ze-lin
More informationFactors Driving Mobile App Users to Pay for Freemium Services
Association for Information Systems AIS Electronic Library (AISeL) PACIS 2017 Proceedings Pacific Asia Conference on Information Systems (PACIS) Summer 7-19-2017 Factors Driving Mobile App Users to Pay
More informationThe Research of Internet Information Services on the Impact of Tourism Decision-Making
Send Orders for Reprints to reprints@benthamscience.ae 84 The Open Cybernetics & Systemics Journal, 25,, 84-845 Open Access The Research of Internet Information Services on the Impact of Tourism Decision-Making
More information