Using the Pricing Engine Request Viewer to Troubleshoot Pricing Issues
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1 Using the Pricing Engine Request Viewer to Troubleshoot Pricing Issues March 14, 2006 By Teri Cameron
2 What is the Pricing Engine Request Viewer Accessing the Pricing Engine Request Viewer Profile Options Menu Paths Regions Requests, Lines, Lines Details Other Features Attributes, Related Items, Formula Steps, Debug Related Tables Purge
3 What is the Pricing Engine Request Viewer Captures pricing calls from the calling applications such as Order Management and istore Displays inputs and outputs of the pricing call Displays which lines were selected or rejected View pricing attributes, formula steps, debug log Displays the most recent pricing Saves previous pricing requests into pricing tables
4 Accessing the Pricing Engine Request Viewer Personal Profile Option QP: Debug = Request Viewer On
5 Accessing the Pricing Engine Request Viewer OM Super User > Sales Orders > Tools > Pricing Engine Request Viewer Pricing Manager > Pricing Engine Request Viewer
6 Regions: Requests, Request Lines, Line Details
7 Pricing Engine Requests Region Information about the request and controls sent by OM Created By Creation Date/Time Currency GSA Check flags Calculate Flag: Regular engine call. Retrieves new adjustments and calculates the selling price Rounding Flag: looks at value of Profile Option QP: SELLING PRICE ROUNDING OPTIONS Manual Discount Flag: looks at value of Profile Option QP: RETURN MANUAL DISCOUNTS
8 Pricing Engine Request Lines Region Information about the lines being priced the info displayed will change based on where the cursor is in the Requests region Status Code: Indicates returned status see next slide for possible values Status Text: message from the pricing engine Pricing Date Price Flag: Calculate, Partial, Freeze Price List Name Qty UOM
9 Pricing Engine Request Lines Region cont. Status Codes N: New record created (these are success records) X: Unchanged (default status when passed to pricing engine for processing) D: Deleted U: Updated IPL: Invalid price list (when passed in price list is not found) GSA: GSA violation FER: Error processing formula OER: Other error CALC: Error in calculation engine UOM: Failed to price using unit of measure INVALID_UOM: Invalid unit of measure DUPLICATE_PRICE_LIST: Duplicate price list INVALID_UOM_CONV: Unit of measure conversion not found INVALID_INCOMP: Could not resolve incompatibility INVALID_BEST_PRICE: Could not resolve best price
10 Pricing Engine Request Line Details Region Information about lines accepted and rejected the info displayed will change based on where the cursor is in the Request Lines region Req Id + Line Index column maintains the master-detail relationship between lines and line details Priced flag: Lines selected Applied flag: Lines considered Status Code: same status codes found in the Lines Region
11 Attributes Other Features Displays Pricing Attributes passed to the pricing engine From Lines Regions ALL Attributes passed are Displayed From Line Details Region Attributes for that Line are Displayed Qualifier, Product and Pricing Attributes are displayed
12 Related Lines Other Features Displays relationship between Other Item Discounts and Get/Buy Promotions Displayed only from Request Line Details region Qualifier, Product and Pricing Attributes are displayed
13 Other Features Formula Step Values Displays information about Formula Step which are inserted into temp table: QP_FORMULA_STEP_VALUES Profile Option QP: Insert Formula Step Values into Temp Table must be set to Y Displayed only from Request Line Details region
14 Debug Other Features Displays Pricing Attributes passed to the pricing engine From Lines Regions ALL Attributes passed are Displayed From Line Details Region Attributes for that Line are Displayed Qualifier, Product and Pricing Attributes are displayed
15 Request Viewer Related Tables Pricing Engine Request Region: QP_DEBUG_REQ Pricing Engine Request Lines Region: QP_DEBUG_REQ_LINES Pricing Engine Request Line Details Region: QP_DEBUG_REQ_LDETS Attributes: QP_DEBUG_REQ_LINE_ATTRS Related Lines: QP_DEBUG_REQ_RLTD_LINES Debug: QP_DEBUG_REQ_LINE_ATTRS Step Values: QP_FORMULA_STEP_VALUES
16 Purging Request Viewer Records
17 Questions?
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