Rail Industry Woker Safety Management Portal User Guide - Ordering a replacement card

Transcription

1 Rail Industry Woker Safety Management Portal User Guide - Ordering a replacement card 1

2 Table of Contents For questions or assistance: Table of Contents 2 Overview 3 Navigating to the Rail Industry Worker Contractor Management Portal 4 Login for existing companies 5 Ordering a Rail Industry Worker replacement card 7 riw@pegasus.net.au Rail Industry Worker Website >> 2

3 Overview Rail Industry Worker is a national competency management system for rail workers. By law, everyone working on the Australian rail network must be able to provide proof of competency. This is the best way to reduce the risk of untrained people working on the rail network. The Rail Industry Worker (RIW) program provides a single online competency management system for Australian rail workers. It s endorsed by the Australasian Railway Association (ARA) on behalf of members, meets regulatory requirements and complies with national rail safety law. Contractor engagement and workforce management specialists Pegasus manage the RIW process, including collecting and verifying individual records, skills sets, training and competencies, and producing, distributing and administering associated competency and access cards. The Pegasus software, Onsite Track Easy, is the real-time online contractor management solution that powers the Rail Industry Worker program. Onsite: provides immediate access to data on rail contractors manages training and inductions administers rail contractor compliance and pre-qualification documents manages the qualifications and competency, including licences and medicals, of all rail workers awards accreditation upon successful completion of inductions and assessments provides tools for audit, investigation and inspection of rail contractors offers online and call centre support After a 100 point identification check, Pegasus verifies the competence and identification of each applicant before their details are registered in the system and they receive their RIW card. 3

4 Navigating to the Rail Industry Worker Contractor Management Portal Step 1> Navigate to the Rail Industry Worker website by entering the following URL into your web browser: The Rail Industry Worker home page will be presented. Select Register or Login in the top right hand corner. 4

5 Login for existing companies Step 1> If your company has an existing subscription to Onsite Track Easy, click Login. 5

6 Step 2> Enter your company s Onsite Track Easy username and password and select Login. If you have forgotten your password select Forgotten Password. This will take you through the process of obtaining a new password. 6

7 Ordering a Rail Industry Worker replacement card Step 1> Log into the Rail Industry Worker portal using your company login details. Step 2> Select Order Cards. 7

8 Step 3> Search for the employee that you want to order the replacement card for by typing in their surname and selecting Search. Alternatively, leave the search field blank and click Search for a list of all your employees. Step 4> Locate the employee and tick the box next to their name. Then select Order. Step 5> Select Process. 8

9 Step 6> Please ensure the relevant role is selected by clicking on Select Roles. Step 7> Complete the Card Order and Card Shipment sections, tick the declaration, then select Save. 9

10 Step 8> Select Add to Cart. When the pop up screen displays stating that you have items in your cart, select OK. Step 9> Select Review in the shopping cart box. Step 10> Check the details of the items in your shopping cart before selecting Proceed to Checkout. 10

11 Step 11> Enter your credit card details then select Continue. (Please note some companies have a Purchase Order option as well). Step 12> You can download a copy of your tax invoice/receipt by selecting Download. Click Continue. Your card will now be printed and posted to you by Pegasus. Please note> Cards will only be printed and sent when all documents are uploaded and current. Please ensure any outstanding documents are submitted for each card applicant. 11

12 For questions or assistance: Rail Industry Worker Website >> 12