Epicor Solutions Global business solutions for your expanding enterprise. ERP for Services. Dionissis Savidis Sales Consultant.

Transcription

1 Epicor Solutions Global business solutions for your expanding enterprise ERP for Services Presented by: Dionissis Savidis Sales Consultant

2 Agenda ATC Overview and History Epicor Overview and History Epicor for Service Enterprise Introducing Epicor for Service Enterprises Express Express Edition Phased Implementation Return on investment Questions & Answers

3 ATC Overview and History

4 ATC at a Glance Founded : 1987 Company : Private Revenues 2007 : 13M Employees : 80 (65 Tech.) Customers : >800 Partners : Cyprus-Portugal-Poland-Russia-Romania Offerings : Full suite of Business software, Implementation, Support and Integration services Technology : Microsoft based and development in-house 20 years of experience in R&D Technology transfer projects ISO 9001: 2000 Certified

5 ATC History 1987 : Established in Athens, Greece 1998 : Epicor Partner for Growth 2000 : Member of the FOURLIS Group of Companies 2001 : ATC-ROM (subsidiary) in Bucharest, Romania 2002 : Exclusive distributor of Epicor s ERP, MRP & CRM for S.M.Es for Greece, Cyprus & Balkan countries 2003 : Acquisition of In-Target SA (GR) 2003 : i-flex Partner for Greece, Cyprus & Balkan countries for Core Banking Systems 2007 : Merge of ATC s Banking unit with i-flex to establish i-flex Solutions SA 2007 : Partnership agreement with OmniTicket and ATC s Business Solutions unit 2007 : Partnership agreement with Omnivex and ATC s Media Solutions unit

6 ATC Business Units Business Solutions Media & Content Solutions Human Capital R&D Manufacturing Ticketing Hospitality Shipping Banking Service Enterprises IT Service Management CMMS News Management Document Management Publishing Web solutions Digital Signage Corporate portals Human Capital Management e-learning Visual collaboration solutions Mobile Services & Products EU R&D programs Custom development

7 Selected ATC customers with Epicor Solutions

8 Epicor Overview and History

9 Epicor at a Glance Founded 1984 Public: NASDAQ 1992 Revenues $430M Employees 3,000 Partners 400 Customers 20,000 Epicor is the 6 th largest business software vendor in the world Source AMR Research

10 Global Reach Moscow, RU Bracknell, UK Irvine, CA Shanghai, CH Over 800 Consultants Over 400 Support Reps Over 500 Developers Singapore Worldwide Development Centers Irvine, CA Minneapolis, MN San Diego, CA Newburgh, NY Monterrey, MX Moscow, RU Sydney, AU Main Regional Office Epicor Customers Supported Doing Business in more than 140 Countries and 30+ Languages

11 Epicor Customers

12 Introducing Epicor for Service Enterprises

13 Service Organization requirements Integrated project management and scheduling Improved resource and staffing management Visibility into current & future business activities Increased communication and collaboration Reduced administrative processes Accurate, timely and complete billings Greater customer and partner transparency Enhanced project win rate Higher customer satisfaction

14 Epicor for Service Enterprises Solution End to end solution that manages and streamlines unique needs of service organizations Utilizes leading-edge Web services technologies and built on Microsoft.NET Integrates with any back office application

15 Epicor for Your Industry Support businesses in the following sectors: Professional Services Organizations (PSO) Software & Computer Services Audit and Accountancy (A&A) Marketing, Advertising and Communications (MAC) Architectural, Engineering, and Constriction (AEC) Commercial & Non-commercial Research & Development (R&D) Management Consulting Information Technology Services Facilities, Property Management Non-profit Organizations Internal IT & Service Groups

16 Requires a Comprehensive Solution Staff Your Projects Win the Business The Connected Enterprise Breeds Efficiency Manage Your Service Engagements Analyze Your Business Streamline Your Financial Operations

17 SELL: Win the Business Improve revenues and decrease costs by connecting with your customer through the entire relationship lifecycle. Track prospects and sales teams Develop sales contacts and opportunities Structure engagements with sophisticated proposals Streamline business processes with workflow Accurately and efficiently bid and deliver on project engagements

18 PLAN: Maximize Productivity Effectively plan and allocate resources to ensure your entire business operates at peak performance. Match the right personnel to the right tasks Source and procure sub-contract labor with long term visibility Schedule and commit resources resolving disputes quickly Manage the human capital within your organization with HRMS and payroll

19 DELIVER: Manage Engagements Maximize efficiency to deliver on time, on budget projects, every time. Budget and cost for every activity at every level on a project basis Capture Time, Expense, and Material entries Add enterprise strength to Microsoft Project Collaborate with customers, partners and peers - discuss projects, share best practices Leverage your knowledge base with project, user and practice document repositories

20 BILL: Optimize Operations Drive revenue while controlling costs with comprehensive project accounting and integrated financials. Approve employee expenses and assign AP vouchers to projects Accurately account for WIP and recognize revenues based on project rules Carry out project billing based on fixed price, T&M, payment schedules or milestones Track receivables, process settlements and reduce DSOs

21 ANALYZE: Portfolio Performance Get visibility across the entire portfolio and enterprise to make more efficient, effective, and strategic decisions. Pre-packaged data warehousing and OLAP Comprehensive and collaborative budgeting, forecasting and planning Leverage sophisticated information delivery and performance measurement tools for insight into realization, utilization, and profitability

22 Epicor for Service Enterprises Customers Carter & Carter

23 ERP for Services

24 What can we do for you? Based on 100 FTEs per Year

25 Introducing E4SE Express How do you eat an elephant? Focus on core Project functionality Wizards and Guides to help Minimal customisation, fast implementation Reduce Risk Cost Disruption Extend When ready If needed

26 Focus on Projects Staff Your Projects Win the Business The Connected Enterprise Breeds Efficiency Manage Your Service Engagements Analyze Your Business Streamline Your Financial Operations

27 E4SE Express edition focus

28 Cumulative ROI ERP for Services Typical break-even around 30mths

29 Cumulative ROI: Express v full implementation Breakeven earlier

30 Implementation approach: a phased example

31 Start with E4SE Express Focus on Core Project functionality

32 Manual/Excel link with existing Financials Excel Financial transactions imported from Excel report

33 Bi-directional XML Link with Epicor Financials XML Replace Excel interface with web service based scheduled integration

34 Surround with Productivity Pack XML Add Productivity Pack Project cube, BI Webparts, Epicor Portal and content

35 Deepen the functional reach XML Deepen the initial implementation by introducing advanced modules in project and/or financials

36 Extend to CRM module XML Broaden the initial implementation by extending to the CRM module

37 Full ERP for Services Solution XML Reach a full ERP for Services solution

38 Cumulative ROI: Phased implementation Add Financials Add Reporting/BI CRM/ Commerc e Project Express

39 Questions? Presented by: