What's New in Application Operations for SAP Solution Manager 7.2 SP05 & SP06

Transcription

1 What's New in Application Operations for SAP Solution Manager 7.2 SP05 & SP06 SAP Digital Business Service September 2017

2 Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP s intentional or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2

3 Agenda SAP Solution Manager 7.2 Overall Changes New, unified Look & Feel in Application Operations Support for Hybrid Landscapes as part of Application Operations Changes with SAP Solution Manager 7.2 SP05 & SP06 in detail 3

4 SAP Solution Manager 7.2 Overall Changes

5 SAP Solution Manager 7.2 is not a Dual Stack anymore SAP Solution Manager 7.2 is based on SAP Netweaver 7.4, which supports no dual-stack systems. As a consequence, your existing SAP Solution Manager system has to be split! SAP Solution Manager 7.1 SAP Solution Manager 7.2 SAP CRM 7.0 EhP1 SAP PPM 5.0 SAP Netweaver 7.02 Dual-Stack ABAP and Java SAP CRM 7.0 EhP3 SAP PPM 6.1 SAP Netweaver 7.40 ABAP SAP Netweaver 7.40 Java Classical Database SAP HANA or Classical Database 5

6 SAP Solution Manager 7.2 provides UIs for any Device Improved user experience SAP Solution Manager Fiori Launchpad Fiori Apps for dedicated use cases Flash-based dashboards migrated to SAP UI5 Options: Embedded Deployment: Required components are part of SAP Solution Manager 7.2 Configuration included into Mandatory Configuration (TA SOLMAN_SETUP) Central Hub Deployment: If you already run SAP Fiori applications on a central hub If you would like to access SAP Solution Manger Fiori applications centrally Your web browser must support HTML5. For a full list of supported web browser versions refer to support.sap.com/pam 6

7 SAP Unified UI Strategy Improve User Experience Continuously Solution Manager Launchpad Ultimate User Experience for business and low touch users using SAP Fiori New SAPUI5-based customizable Monitoring & Root Cause Analysis applications Central entry point Extensible/customizable by customer to include own applications Step-By-Step renewal of existing (e.g. Flash-based) applications to SAPUI5 / Fiori based on customer usage/impact Role based access to existing applications based on WebDynpro & CRM UI 7

8 User Interfaces in SAP Solution Manager 7.2 Summary SAP Solution Manager 7.2 will follow the SAP Business Suite Strategy! SAP Fiori Launchpad will be used for role-based access to all relevant applications and Work Centers SAPUI5 / Fiori will be provided for key business-facing UIs and mobile applications. Vital SAP Solution Manager UIs will be revamped incrementally using SAPUI5 / Fiori, based on customers usage and demand. All Flash-based UIs for Run SAP applications and the existing SAP Solution Manager dashboards are planned to be converted to SAPUI5. 8

9 New, unified Look & Feel in Application Operations

10 Unified OCC Shell (UOS) based on SAPUI5 for Operations Applications Launchpad Header items area for global selections like time frame selection, scope selection (Technical Systems/Scenarios), Icons for Personalization and Further Links Icons for 1st level navigation Icons for reusable tools like global search, Guided Procedures integration, incident & notification creation, 10

11 Customizable and Personalizable Operations Applications Allowing users building their own Monitoring Views according to personal requirements, screen size or taste: Links to Default & Customer specific Views Resizable & Arrangeable Views UI Personalization Management Drag&Drop predefined views and configure the displayed content 11

12 Seamless integration between Monitoring, Alerting and Reporting No BW Web Templates or Flash applications anymore: Ł One UI technology for Monitoring, Alerting & Reporting Views No separation between monitoring, alerting and reporting applications anymore: Ł Personalizable Analytics Views tightly integrated amongst Monitoring Applications 12

13 Support for Hybrid Landscapes as part of Application Operations

14 Availability Productive Systems 97% Last Month Mem or y Usage 15% Free Memory Systems in HEC 4 M oni tor ing Inf Re or po mrts ati on Cloud Productive Systems Incidents + 3 Open Incidents Se Se cu rvi rit ce y Re qu po est rts s System Performance User 25 Users last month Operations for SAP Centric Hybrid Solutions Customer Service Provider Focused Run Operated and used by SAP SAP HANA Enterprise Cloud Virtual network System Management Data System, Application and Business Process Management Data SAP Private Cloud and On Premise offerings SAP Cloud Access Point Customer On Premise Landscape Application and Business Process Management Data Operated and used by Customer SAP Support Portal System and Application Management Data SuccessFactors SAP HCM Dell Boomi SAP CP SAP CPI BO Cloud SAP S/4 HANA CE SAP C4C and ByD SAP BNG (Ariba, Concur, FieldGlass) Focused Run Operated and used by SAP SAP SaaS Cloud / Cloud Platform SAP S&OP and IBP SAP Hybris and Yaas Managing components Managed components 14

15 Scope for Hybrid Support Integration Monitoring to ensure reliable data exchange between SAP On Premise and Cloud components and vice versa SAP SaaS Cloud & Cloud Platform SuccessFactors SAP HCM Dell Boomi SAP CP SAP CPI BO Cloud SAP S/4 HANA CE Exception Management to forward business critical exceptions from SAP Cloud to Customer On Premise operations SAP C4C and ByD SAP BNG (Ariba, Concur, FieldGlass) SAP S&OP and IBP SAP Hybris and Yaas Data Consistency Management to ensure consistency of data stored in SAP Cloud and Customer On Premise Business Process Monitoring to provide Business Process KPI s for SAP Cloud Scenarios User Experience Monitoring to ensure availability and performance of SAP Cloud scenarios from Customer On Premise locations 15

16 Overview Hybrid Support Availability Exception Management (Q4 2017) (1) (1) (2018) (1) (2018) (1) (1) Integration Monitoring (Q4 2017) (1) (1) (2018) (1) (2018) (1) (1) User Experience Monitoring / Synthetic User Monitoring Real User Monitoring / Performance Management (3) (Q4 2017) (Q2 2017) (Q4 2017) (Q4 2017) (2018) (2018) End-to-End Trace Analysis (Q4 2017) (Q2 2017) (Q4 2017) (Q4 2017) (2018) (2018) Data Consistency Management (2) (2) (2) (1) (2) (1) (2) (2) Business Process Monitoring (2) (2) (2) (2) (2) (Q4 2017) (2) (Q4 2017) 1) Integration and Exceptions can be in general monitored. Instrumentation at cloud product side is still missing or incomplete. 2) Infrastructure is prepared, but there is currently no instrumentation at cloud product side available. 3) Real User Monitoring is only available in SAP Focused Run 16

17 Changes with SAP Solution Manager 7.2 SP05 & SP06 in detail

18 Changes with SAP Solution Manager 7.2 SP05 - Page 1 of 4 Interface & Connection Monitoring Navigation within the application is changedł User interface is now divided in the pages Overview, Monitoring, Analytics and Web Services From Topology View (part of the Monitoring Overview) you can drill in a selected interface channel Scope Selection is improvedł Include or exclude keywords to search for IC Mon scenarios Within Solution Manager Configuration in the Monitoring and Alerting step, you can now configure the severity of the alerts for an interface Monitoring of additional metrics is provided: STAD records for ABAP based Web services and last folder update for flat files Monitoring of following integration scenarios is provided: SAP Application Interface Framework, SAP Information Lifecycle Management and Ariba Network Process Integration Monitoring Analytics page is addedł Graphical reports for components and channels with filtering for channels and components via Settings. You can configure the domains to be monitored by using the Configuration option 18

19 Changes with SAP Solution Manager 7.2 SP05 - Page 2 of 4 Message Flow Monitoring Analytics page is addedłgraphical reports on the following: Number of flows per flow type Number of flows per sender participant Number of flows per receiver participant Average processing time per flow type (in seconds) Job & Business Warehouse Monitoring Analytics page is addedł Graphical representation of the Performance and Alert Overview 19

20 Changes with SAP Solution Manager 7.2 SP05 - Page 3 of 4 IT Calendar and Work Mode Management Personalization is providedłyou can create custom pages that display selected views, which can made public or visible only for your user You can use this option to add new filter criteria You can change the context of the technical components Service Availability Management Personalization is providedłyou can create custom pages that display selected views, which can made public or visible only for your user Scope selector filter for views is providedłfor each view of a custom page, you can set filters to specify the relevant systems. The filter settings are saved and can be shared with other views. Date selection for Overview pagełdefault for service reporting (last three months) can be changed by choosing the date selection icon and using the filters to select a new time range 20

21 Changes with SAP Solution Manager 7.2 SP05 - Page 4 of 4 Guided Procedures Within SAP Solution Manager Launchpad Guided Procedures is now available with new tiles: Guided Procedure Catalog tile shows the number of active GP s to be accessed by GP browser Guided Procedure Usage tile shows number of executed GP instances to access GP Execution Logs From SAP Help Guided Procedures tile, you can open application help (overview of GP authoring) From Guided Procedure Authoring How-To-Guide tile, you can open the how-to-guide GP authoring Within Guided Procedures Catalog and Guided Procedure Usage you can select systems and hosts via Scope Selector: In the editors of both GP applications, you can preview the current GP version by selecting a system You can also filter and select an ABAP client Create New Activity view has been enhanced (add and remove links, improved handling of text) UI5 Document Editor has been enhanced to support accessibility (text to speech, keyboard navigation) The GP browser has been enhanced as follows: The free-text search has been extended above all existing columns In the Last Executed column, you can see the last execution date of a GP instance You can create steps and sub steps by referencing existing ones within the same application area 21

22 Changes with SAP Solution Manager 7.2 SP06 - Page 1 of 2 Interface & Connection Monitoring Support for SAP SuccessFactors Data Replication Exception Management Support for SAP SuccessFactors Data Replication exceptions Support for custom specific SAP Cloud Platform exceptions Support for S/4 HANA CE exceptions Root Cause Analysis New Configuration Validation ReportingŁNew reporting tool is available, which can be used on mobiles, as an alternative to the existing configuration validation tool Enhanced Configuration Store J2EE_PSE_CERTŁ Validity information of private keys has been added to this configuration store for J2EE systems. Enhanced Trace Analysis with SAP Cloud Platform supportłyou can now use the E2E trace analysis for custom applications on SAP Cloud Platform 22

23 Changes with SAP Solution Manager 7.2 SP06 - Page 2 of 2 Guided Procedures You can log on to and log off from guided procedures, for example to log on with another user In a log comment, you can now enter a formatted text. You can also upload an image, for example a screenshot. You can then access this image choosing the link in the Display area of the Log screen area You can enable the user to navigate to the next step, even if in the previous step all mandatory activities haven't been executed successfully Additional chart types are supported, for example heat map charts, bubble charts, and waterfall charts. You can now attach more than one charts to any kind of guided procedure activity. With admin role, you can lock a specific guided procedure execution instance in the Complete step. You can also overwrite the execution status, if needed. By locking you prevent a specific instance to be executed and the execution data cannot be changed (guided procedure report remains unchanged) If such an instance contains IT tasks, these will be automatically set to completed You can unlock a locked guided procedure execution instance in the log book 23

24 Release notes for SAP Solution Manager 7.2 SP05 & SP06 SAP Solution Manager 7.2 SP05: US/edb18c1a b89b327cf6daf8c50.html SAP Solution Manager 7.2 SP06: US/7bac7bc13baf4ebfa0be1ea9d40946e6.html 24