Willach Pharmacy Solutions. The right prescription for every pharmacy.

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1 Willach Pharmacy Solutions. The right prescription for every pharmacy.

2 The pharmacy of the future, today. Willach storage and automated dispensing solutions improve efficiency and optimise use of space. This allows you and your staff to work faster and offer a broader range of services to higher standards. Increasing workload and decreasing margins demand an efficient workflow and tight stock control. A uniquely tailored combination of high density storage and compact robotic systems means much more usable space in your pharmacy and more efficient, orderly processes. The right layout makes it easy to deliver a greater number of services more efficiently than ever. You ll be able to look after more patients, improve your customer satisfaction levels and satisfy the requirements of commissioners. Willach Pharmacy Solutions enables you to streamline the dispensing process, giving you the capacity and capability to develop your business further.

In these pharmacies the future has already arrived.

and less time on processes. The CONSIS robot improves safety and efficiency, which alleviates a huge amount of pressure.

Willach makes high-specification, reliable equipment and has a comittment to customer satisfaction which nurtures a

Andrew & Sally Porter, pharmacy owners Tanday Pharmacy Salisbury (Wiltshire), UK The design of our new pharmacy and the

The CONSIS robot with its integrated automated labelling device optimises the workflow and makes the pharmacy more

Our staff are now more motivated because they can concentrate better on their work in the dispensary and spend more time

Harinder and Perdeep Tanday, pharmacy owners Peter Buckley Pharmacy Clitheroe (Lancashire), UK The CONSIS robot and the

The CONSIS Labelmaster labels the packs in a fully automated, error-free process.

4 In these pharmacies the future has already arrived. Abbey Pharmacy Rotherham (South Yorkshire), UK Willach Pharmacy Solutions has enabled us to spend more time with patients and less time on processes. The CONSIS robot improves safety and efficiency, which alleviates a huge amount of pressure. We have improved the quality of our services and increased profit. Willach makes high-specification, reliable equipment and has a comittment to customer satisfaction which nurtures a relationship extending far beyond a sales transaction. Andrew & Sally Porter, pharmacy owners Tanday Pharmacy Salisbury (Wiltshire), UK The design of our new pharmacy and the change to practise forward dispensing created a completely new experience compared to running a traditional pharmacy. The CONSIS robot with its integrated automated labelling device optimises the workflow and makes the pharmacy more profitable. Even the dispensing errors were reduced dramatically, which increases safety and customers satisfaction. Our staff are now more motivated because they can concentrate better on their work in the dispensary and spend more time with the customer. Harinder and Perdeep Tanday, pharmacy owners Peter Buckley Pharmacy Clitheroe (Lancashire), UK The CONSIS robot and the FAMA drawer system enabled us to gain space for a consultation room and to enlarge retail shelf space. The CONSIS Labelmaster labels the packs in a fully automated, error-free process. Finally, the Willach solution saves us time and has enabled us to significantly increase turnover and customer satisfaction. Peter Buckley, pharmacy owner Ogle Pharmacy Pershore Pershore (Worcestershire), UK We relocated the pharmacy to the existing original premises within Pershore where the pharmacy was originally founded. We decided to use the move as an opportunity to update the business by reorganising its logistics and introducing innovative technology. Willach supported us through the project. It was an exciting challenge to gain maximum efficiency on the smallest footprint. We can handle over 2,000 prescriptions a month in a relatively small pharmacy of 43m² thanks to the Willach solution. Gerry Ogle, pharmacy owner

A modern design and improved stock organisation can make any pharmacy significantly more efficient. This leads directly to happier customers and financial growth.

5 A modern design and improved stock organisation can make any pharmacy significantly more efficient. This leads directly to happier customers and financial growth. The first step towards improved efficiency involves dividing the pharmacy into logical areas defined by their functions. Storage matters even more than you might think. And knowing which products to stock is just as important as arranging them efficiently. We design productive and ingenious pharmacy layouts. Our innovative systems deliver better stock choice and control and enable faster dispensing, all tailor-made in a sleek and professional package. Cut the storage space you need by more than half, using the high-density, flexible FAMA drawer and shelving systems. Free up hours of working time by using CONSIS robots to automate the stocking and dispensing of medicines. More space. More time. More profit.

6 photocopier For traditional pharmacies. The FAMA DRAWER SOLUTION. It seems hard to believe, but the average pharmacy gets double the storage space when it uses our FAMA pharmacy drawers to store medicine packs rather than conventional shelving. You save space, time, and open up the possibility of extra income. GOODS IN How? Space is saved thanks to the high storage density of FAMA drawers (up to 8,000 packs in just 6 bays a 3m² footprint) Time is saved thanks to the quicker sorting process and the ease with which packs are located MEDICINES 2 Shorter waiting times for customers collecting prescriptions, as these are stored by the till in FAMA underbench drawers designed expressly for logical, speedy access CHECKING AREA CONSULTATION A better way of working. READY SCRIPTS P-MEDS PRESCRIPTIONS INFORMATION FAMA underbench drawers 2 FAMA large capacity drawers

8 For the best cost/benefit ratio. The CONSIS LEAN SOLUTION. Imagine 80% of your most commonplace medicines being stored and dispensed automatically. Add automatic labelling if you like. Slow-movers and products unsuitable for automated stocking can be stored in ultra-efficient FAMA drawers, while packs awaiting collection slot into place in FAMA underbench drawers. What it all means Impressive space gain thanks to CONSIS robot storage density (up to 0,20 packs in a footprint of just 4.2m 2 ) READY SCRIPTS FOR DELIVERY 2 CHECKING 3 GOODS IN 3.B 4 fridge CONSULTATION Time saved through faster storage and fully automated dispensing Improved patient safety fully automated dispensing and labelling reduce human error READY SCRIPTS FOR COLLECTION 2 LM 4 MEDICINES Shorter waiting times for customers, with efficient storage at the till Greater customer loyalty, especially if you introduce forward dispensing* PRESCRIPTIONS INFORMATION Increasing your profit margin. *Forward dispensing means making prescriptions up at the counter, in view of the customer. FAMA underbench drawers 2 FAMA large capacity drawers 3 CONSIS robot 4 CONSIS Labelmaster (fully automated labelling) CONSIS dispensing points

10 For pharmacists who need that little bit more. The CONSIS MAX SOLUTION. The CONSIS Max Solution puts your pharmacy streets ahead of the competition. Our top of the range CONSIS stores the entire range of medicine packs suitable for automation, including fully automated storage, labelling and dispensing. Split packs can be stored in automatic dispensing equipment or FAMA drawers; whichever creates the smoothest workflow for your requirements. Nursing home and home delivery packs are delivered to dedicated dispensing points in the dispensary. Introduce forward dispensing* to give your customers a faster and more personal service. fridge fridge CHECKING AREA LM.E SM SM 2 5 GOODS IN 3 Why go for the CONSIS Max Solution? 4 Optimise your workflows with maximum automation Save working time with fully automated storing 3 2 Save space with a higher possible storage density than any other solution (up to 6,560 packs in a footprint of just 0m 2 ) READY SCRIPTS MEDICINES Increase patient safety by reducing the risk of human error thanks to automatic labelling CONSULTATION Reduce waiting times for customers through rapid dispensing using two robot arms INFORMATION PRESCRIPTIONS Increase customer loyalty by introducing forward dispensing* The most advanced pharmacy possible. *Forward dispensing means making prescriptions up at the counter, in view of the customer. FAMA underbench drawers 2 FAMA worktop shelves 3 CONSIS robot 4 CONSIS Labelmaster (fully automated labelling) 5 CONSIS Stockmaster (fully automated storing) CONSIS dispensing points SEATING

12 Willach Pharmacy Solutions. The answer to all your requirements. Consulting We take a holistic approach to pharmacy efficiency. We ll spend time with you to analyse your existing workflows, customer needs and space availability, to establish the best opportunities for increased efficiency and profit. We can even put you in touch with expert finance and leasing partners if you need any help with funding. Site planning & pharmacy design Once you ve chosen your preferred Willach solution, we ll draw a precise, tailored plan for your pharmacy. Over the decades we ve built a large and trustworthy network of architects and shop-fitters in the UK and throughout Europe specialising in pharmacy planning and fit-out. Software CONSIS robots are compatible with all leading pharmacy software systems in the UK. What s more, we provide the right interface to let your stock management software communicate with CONSIS Navigator, the robot s stock management software. It allows barcode scanning and pack recognition for easy CONSIS restocking. It s touch-screen compatible and extremely user-friendly. Training We carry out full installation and employee training. But it doesn t end there; we also provide support after the installation, to ensure that all workflows are properly in place. Customer service We offer a free service hotline to answer your queries after installation. We also have a highly responsive local service team in case a technical problem needs fixing on site. Climate & environmental protection We take environmental and climatic concerns very seriously, and take a responsible approach to every aspect of our operations. CONSIS robots are specifically designed to require very low levels of electricity consumption, to keep your costs down, and the cost to the environment at a minimum.

14 Willach has been setting benchmarks in pharmacy technology for decades. Willach, founded in 889, is one of the world s leading providers of pharmacy storage systems and automation solutions, with over 50 years in the business. With the FAMA drawer system and CONSIS automation solutions, we provide conventional and computer-assisted storage systems from a single source, achieving seamless integration of pharmacy processes. We owe our success to a ceaseless commitment to technical progress and our state-of-the-art production facilities. Our European pharmacy products are designed, developed and produced exclusively in Germany in accordance with the most exacting of quality standards. Willach Pharmacy Solutions GmbH Stein Ruppichteroth Germany Tel. +49 (0) Fax +49 (0) info@ willach.com

15 Willach Pharmacy Solutions. Your partner in the United Kingdom for efficient medicine logistics. Willach UK Ltd is based in Birmingham. Our Concorde House office is the hub for all UK operations, offering consultancy, sales and servicing. We visit individual pharmacies throughout the country to provide a personal, no-obligation, free consultation. Willach UK Ltd Concorde House Trinity Park, Solihull Birmingham, B37 7UQ United Kingdom Phone +44 (0) info.uk@ willach.com

Willach Pharmacy Solutions. The right prescription for every pharmacy. Willach is the market leader in Europe for medicine storage and dispensing equipment.

any size of pharmacy. Willach undertakes all product development and production in Germany to assure the highest quality standards.

robotic systems CONSIS robotic dispensers offer a tailormade and highly efficient automation concept for your pharmacy.

drawer systems FAMA drawers provide fast access to packages, with good visibility, excellent space utilisation and ergonomically perfect operation.

16 Willach Pharmacy Solutions. The right prescription for every pharmacy. Willach is the market leader in Europe for medicine storage and dispensing equipment. With FAMA and CONSIS, Willach can provide whole system solutions for the conventional and fully automated storage of medicine packages, for any type of pharmacy, for any size of pharmacy. Willach undertakes all product development and production in Germany to assure the highest quality standards. All Willach systems are subject to rigorous testing and demanding quality standards at our product development and production facilities in Germany. robotic systems CONSIS robotic dispensers offer a tailormade and highly efficient automation concept for your pharmacy. Whether you want to save time or gain space, CONSIS has the right solution for every situation. drawer systems FAMA drawers provide fast access to packages, with good visibility, excellent space utilisation and ergonomically perfect operation. No other system offers you drawers that can store more packages within the same space. shelving systems FAMA shelving systems were developed as a modular system to achieve the greatest possible flexibility. They can be adapted precisely to your individual requirements, storing the items in trays, drawers or on flat shelves. Worktops can be integrated as well. 09/204

Automatically enhance your efficiency with the Consis E robot.

.E Automatically enhance your efficiency with the Consis E robot. How to make your pharmacy more profitable with Consis E. .E Are you facing the issue of how to prevent queues in your pharmacy, streamline