Leveraging GFSI to support Food Safety Management at Mondelez International

Transcription

1 Leveraging GFSI to support Food Safety Management at Mondelez International Jorge Toro, Associate Director Corporate Quality Latin America - Mondelez International

2 A global snacks powerhouse with net revenues of $34 B in 2014 products marketed in 165 countries over 100,000 employees working with around 3,000 Raw Material Suppliers, and about 2,000 Packaging suppliers 2

3 Food Safety Management at Mondelez International

4 Executive Summary How do we manage Food Safety at Mondelez Providing Food that is Safe to Eat is at the Core of Mondelez Values We ensure that our consumers and customers can trust the products that we manufacture and provide to them We do this by having: A comprehensive Food Safety program that meets or exceeds regulatory requirements and ensures global consistency Benchmarking annually to ensure the robustness of our food safety program including 3 rd party audits (GFSI) Continuously evolving our global strategies on Food Safety, with global goals to drive further progress Leveraging Supply Chain initiatives to support the Food Safety program 4

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6 Food Safety management occurs at multiple levels Level MDLZ International Board of Directors Responsibility Review food safety management MDLZ Executive Team Food Safety & Quality Senior Management Business Units Special Situations Management Team Assess company risk profile and management programs Establish food safety policy, control programs, and compliance mechanisms Implement the company food safety policy and programs, ensure regulatory compliance Assess and proactively manage issues, issues prevention, and communication of lessons learned

7 CONFIDENTIAL Background We have an Integrated Quality Management Approach that focuses on Systems across Key Factors in the Supply Chain Risk Categories Chemical Microbiology Physical Design Procure Convert * Distribute Trade Consumer Scope Quality Risk Prevention Programs Design Safety Analysis Specifications HACCP Allergen Mgmt Supplier QA Plant & Equipment Design/Capability Package Integrity Contracts Selection/ Approval Material Monitoring Continuous Improvement Specifications HACCP Supplier QA Traceability Sanitation & Allergen Control Complaint Mgmt Process Capability/Lean Six Sigma Traceability Warehouse Controls Complaints Warehouse Control Specification Labeling Consumer Feedback Process Capabilities Infrastructure Investment *Applies to internal & external plants 7

8 8 Quality Management QCMS Quality Chain Management System Minimum legal requirements Food Safety & Quality Assurance HACCP GMP Quality Audits Quality Policy Policies set our worldwide standards for food safety and quality Based on ISO standards, provides a foundation and common language to communicate design, product safety and quality requirements throughout the supply chain. Compliance with regulations, code of conduct and industry standards Scope includes MDLZ Int. sites, external manufacturers, and suppliers Training program builds understanding & competencies Consistency across entire company Audits verify adherence

9 How it fits together Prerequisite Programs Food Safety (HACCP) Quality Systems Cultural & Managerial Approaches GMP/GHP HACCP QCMS/ISO QM 9

10 Executive Summary Quality & Food Safety Programs are designed to Assess, Manage, and Mitigate Risks RISK ASSESSMENT Supplier Approval & Management RISK MANAGEMENT Auditing RISK MITIGATION Design Safety Analysis (DSA) Hazard Analysis & Critical Control Points (HACCP) Third Party Validation Material Monitoring Training Traceability Specification Management Contingency Planning Special Situations Management 10

11 GFSI at Mondelez International

12 MDLZ has made a strong commitment to the Global Food Safety Initiative. Steps that we have taken include: Sending a communication to all MDLZ raw material suppliers globally (~3000) with the expectation that they receive certification from one of the GFSI accredited standards by the end of 2016 Currently nearly 84% of suppliers with a GFSI benchmarked certification Ensuring that all of our internal manufacturing facilities have a GFSI certification. (We have chosen FSSC 22000) by the end of 2015 Currently at 97% of facilities certified Promoting GFSI to our external partners including Joint Ventures and External Manufacturers Partnering with other GFSI members to build knowledge and capability of food safety through the global markets program Continued support to GFSI through our board membership and participation in Regional Focus Days and the Annual Conference

13 Leveraging GFSI certifications for new and existing suppliers All suppliers to Mondelēz shall be GFSI certified: SQF2000 Levels 2 or 3 (Safe Quality Food) BRC versions 5 & 6 (British Retail Consortium) IFS versions 5 & 6 (International Food Standard) FSSC22000 (Food Safety System Certification) All details about GFSI here: GFSI = Global Food Safety Initiative Benefits A GFSI-benchmarked scheme gives confidence that the certified food safety management system is required to be adequately designed, implemented and maintained Once certified, accepted everywhere - Certificates gained from an audit to any GFSI recognized scheme are accepted by many international and regional/national retailers or suppliers: Anticipated reduction in the number or seriousness of food safety issues Anticipated reduction in the number of audits Existing suppliers / renewals of approval: No longer accepted: ISO22000 audits without PAS220 ISO PAS220 approvals issued after January and without confirmed appointment for upgrade to FSSC22000 at next audit GMA-SAFE approvals issued after December 31, 2011 Dutch HACCP issued after January

14 Executive Summary GFSI targets & achievements Global : More than 95 % Internal Manufacturing sites certified with a GFSI recognized scheme ( FSSC 22000) > 80 % Suppliers certified under a GFSI recognized scheme Region Latin America Suppliers GFSI Certification Suppliers in Program scope GFSI Certified 2012 %GFSI 2013 YE %GFSI Current % GFSI * % 33 % 51.0% Global % 50 % 81.0% * June 2015 Latin America : 100 % Internal Manufacturing sites certified with a GFSI recognized scheme ( FSSC 22000) 51.0 % Suppliers certified with a GFSI recognized scheme External Manufacturing sites required to be certified by

15 Receiving certification by a GFSI recognized standard through an accredited third party provides numerous benefits: Improved consumer confidence in safer food Cost efficiency in the supply chain MDLZ has been able to supplement internal resources through our GFSI approach with third party certification bodies The GFSI recognized standards are accessible and are shared by many Once you are certified, you can provide raw materials to any company who accepts GFSI certification in lieu of their own audit Certified companies are more disciplined, more efficient and more profitable- Tool for continuous improvement in site performance on food safety Certified companies show equivalence of process across countries and continents MDLZ s suppliers are now able to demonstrate that all of their facilities follow the same type of Quality Management System

16 Food Safety through the Quality Chain Non-Sensitive ingredient suppliers Identification of Suppliers GFSI + MDLZ SQE Requirements GAP Assessment & Closure Mdlz SQE Audits or GFSI Recognised Certification Approval Sensitive ingredient suppliers Identification of Suppliers GFSI & MDLZ SQE Requirements GAP Assessment & Closure Initial Mdlz SQE Audit & 3 rd Party GFSI Certification Approval + Periodical Technical visit Internal Manufacturing Training on QCMS HACCP Implementation GAP Assessment & Closure Mdlz Global Audits& 3 rd Party Certification External Manufacturing Training on QCMS GAP Assessment Commercial Alignment Scheduled Mdlz Global Audits & 3 rd Party Certification Consumer Safety & Satisfaction 16

17 Why a shared responsibility?

18 Executive Summary because the world population will grow and so will demand more food safe food World population is projected to grow from 6.1 billion in 2000 to 8.9 billion in 2050, increasing therefore by 47 per cent. * UN New York, 2004 The Food and Agriculture Organization of the United Nations (FAO) estimates that 60 percent more food is needed to feed a world population of nine billion people. The globalization of the food trade offers many benefits to consumers but at the same time present new challenges to food safety and suppose a stricter food safety system to minimize risks. 18

19 Executive Summary because food contaminations knows no borders and what is originated in one area is distributed widely and can cause illness in large numbers of people in distant places. 19

20 because GFSI was established to ensure safe food for everyone globally and to enhance food safety through capacity building, contributing to the development of local suppliers and small, local businesses in countries around the world through its Local Groups. Executive Summary 20

21 Executive Summary because we integrate a global network of experts from different areas working in a collaborative way to define best practices with great focus and shared responsibility to improve food safety in the whole supply chain Different areas : Industry, Retail, Food Services, Government, Academia. Collaborative : helping each other, no competition when discussing Food Safety Best practices: Hazard Analysis, Design Risk Assessment, Preventive Controls, Science based risk management. Whole Supply Chain: farm to fork approach to cover all sectors of the Food System. 21

22 Executive Summary because we have a shared vision of safe food for consumers everywhere and consumers are the core of our collaborative efforts Government Manufacturers Food Services Consumers Retail Academia Organisations 22

23 Thanks!