Resilient Infrastructure Adopting a Systems Thinking Approach for Highways Asset Management. Dr Paul M Gibbons Principal Asset Management Consultant

Transcription

1 Resilient Infrastructure Adopting a Systems Thinking Approach for Highways Asset Management Dr Paul M Gibbons Principal Asset Management Consultant

2 Content Introduction to Business Asset Management approach adopted Change Management Questions 2

3 Business Introduction Scale of the Organisation History Scope of Assets

4 Asset Management DfT Licence Requirement...must develop and maintain high quality and readily available information about the assets held...must develop, maintain and implement an asset management policy and strategy......should adopt a long-term approach to asset management consistent with ISO55000 standards.

5 Asset Value Realisation Model for Highways START Road enters Trunk on the network observes signage and responds to variable messaging signs and signals n negotiates motorway junction enters motorway system completes journey on motorway system negotiates motorway junction enters A Road on the network and completes journey END Our Typical Assets Pavements, Bridges and Structures, Tunnels, Drainage, Geotechnical, Lights, Signs Lines & Studs, Paths & Cycle ways, Vegetation, Signals & Communications. Our Typical s Commuters, Leisure/Holiday Makers, Commercial Freight Commercial Travel, Professional Support, Cyclists, Pedestrians and Equestrians. Our Other Stakeholders DfT, Highways England Staff, Service Providers, Motorway Service Operators, LEPs, LAs, Panel, Transport Focus, ORR, Local Communities & Environmental / Sustainability Bodies. END enters A Road on the network and completes journey negotiates motorway junction completes journey on motorway system enters motorway system negotiates motorway junction observes signage and responds to variable messaging signs and signals enters Trunk Road on the network RETURN A typical customer journey

6 Delivery Plan Strategic Business Plan Road Investment Strategy (RIS) Highways England Licence Highways England Asset Management Framework Asset Management Framework Asset Management System Three Imperatives 1.Safety 2. service 3.Delivering the RIS Strategic level documents Vision and Ambition Asset Management System Strategic Documentation & Management Asset Management Policy Strategic Asset Management Plan (s-amp) and Objectives 19 Guiding Asset Management Processes Direction and guidance Feedback Asset Management Objectives Personal objectives Asset Management System Regional / Area Delivery Asset Steward Reviews (ASRs) Lifecycle Asset Management Plans (l-amps) Asset Group Strategies KPIs 1.Safety 2.Satisfaction 3.Traffic flow 4.Growth 5.Environment 6.Nonmotorists 7.Efficiency 8.Condition Delivery Plan & KPIs Templates Focus Leadership Management Reviews (MRs) Governance and improvement Review and improve Performance Scorecards Safe & Sustainable Service Delivery Measure Highways England s role is to operate, maintain and modernise the strategic road network in line with the RIS, reflecting public interest and to provide effective stewardship of the network s long term operation and integrity *. *Highways England Delivery Plan 2015, pg. 8

7 Asset Management Policy: Part 1 The Policy has been reviewed by Lloyds Register and found to match the requirements of ISO55001 Section 5.2 Policy. Some minor changes were recommended which are incorporated into this latest revision. A focus on the three imperatives has been added and linked with asset management.

8 Asset Management Policy: Part 2 Incorporated into the Policy are a set of Asset Management Principles which set out the approach to be adopted in line with the Institute of Asset Management (IAM) Conceptual Model. Also incorporated is a supporting statement from the CEO Jim O Sullivan. The Policy is also signed by the CEO.

9 SAMP: The Big Blue Book Structure & Format The s-amp is the central reference point for all asset management activities and decision making across Highways England. The s-amp structure is based around the ISO requirements, but the content is specific to Highways England. Is a DfT Licence requirement. Approach ensures the s-amp is holistic and covers the necessary activities demonstrating consistency with the individual shall statements. This approach allows Highways England asset management stakeholders to practise the activities of asset management without the need to refer to the ISO55000 Series. This is a critical success factor for making asset management part of everyday activities within Highways England.

10 Remove End of Life Assets HAP1: New Assets PDCA Process Approach HAPs 5 & 18: Update l-amp Additional l-amp Requirements ACT: Update the Asset Investment Strategy & Asset Management Plans PLAN: Identify Asset Groups & Priorities Based on Business Risk Legacy Asset Reviews (Risk Based) Assets In- Service or Being England HAPs 10, 11 & 17: Measure Performance Asset Manager Review Asset Steward Review CHECK: Asset Manager and Asset Steward Review Meetings HAP19: Management Review DO: HAPs 12-16: Manage: NOMS, Change, Information, AGSs, Compromised Assets Set-up Whole Life Operational & Maintenance Profile for Assets HAPs 2-9: Asset Information Package Assess Criticality & Risk (Priority) Set Performance Requirements l-amps Operation of Assets Risk & Contingency Plans Assets Management Resources Deliver the l-amp

11 Process Map Example

12 Process Template Example

13 Process Maturity

14 Task Delivery Approach Discover D1 Develop D2 Document D3 Deliver D4 What is currently being used within Highways England and where do people perceive the gaps to be? Refine the existing to suit the requirements of: 1. ISO Highways England. Record the new/revised ways of working in the s-amp and Asset Management System. Implement the new/revised ways of working and embed within Highways England. SIMPLIFY: Focus on the Value-Adding Record & Remove the Non Value-Adding 14

15 Collaboration: Process Development Deliver (staggered rollout) Organisational Change Management Soft Start Studies: Testing & Refinement Highways England Autonomy Stage 1 Demonstrate Stage 2 Coach Stage 3 Mentor Stage 4 Support APRIL 2017 Jacobs Dependence ASSET MANAGEMENT MATURITY LEVEL MARCH 2020 Initial Asset Management Framework Developed Asset Management Framework Refined Asset Management Framework is Consistent with ISO

16 On site coaching support from the Asset Management Programme team Training & Coaching Coaching Easy access to the asset management processes and templates* Guiding Processes and Templates ASSET MANAGEMENT CHANGE Training In depth training both face-to-face and supported by online reference material

17 Questions? Thank you for listening 17

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