Delivering Trusted Information

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Corey Wheeler
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1 Delivering Trusted Information Delivering Trusted Information As a Service Trusted Information on your terms and our expertise 2007 IBM Corporation

2 Agenda WebSphere Live for SOA The Information Challenge The Importance of Information to SOA Four Patterns for Information as a Service Getting Started 2 Trusted Information on your terms and our expertise

the truth Lack of trusted information Lack of

3 The Information Challenge Too much information and not knowing what s important Multiple versions of the truth Lack of trusted information Lack of agility 3 Trusted Information on your terms and our expertise

4 Critical Business Initiatives Rely on Integrated Information All of these business initiatives need information that is: Accessible Authoritative Consistent Timely Complete 4 Trusted Information on your terms and our expertise

5 Information as a Service Moving From a Project-Based to a Flexible Architecture Tools & Applications Dashboards In-line, Real-time Insight Data & Content Business Context Insightful Relationships Agile Business Information as a Service Static Systems Heterogeneous Applications & Information DB2 abc IBM Content Manager xyz Oracle and more 5 Trusted Information on your terms and our expertise

6 Conceptual Information Architecture Business Process Composition Integrated Composition Technologies Business Services Repository Custom Applications Package Applications External Services Customer Data Integration Product Content & Data Management Business Intelligence Applications Enterprise Content Management Data Movement Data Enrichment Data Stewardship Data sourcing Data Services Data Transformation Content Integration Data Access Data Quality Models Metadata Management and Semantic Reconciliation Schemas Repositories Standards Business Rules Search Classification Across Transactional, Operational and Analytical Sources Customer Master Data Product Master Data Asset Master Data External Data Sources Enterprise Data Warehouse Across Structured, Semi-Structured and Unstructured Content Enterprise Information Management: Getting Value From Information Assets Gartner Business Intelligence Summit 2006 David Newman 6-8 March Trusted Information on your terms and our expertise

service Calculate variance Process Exception Calculate risk Generate

information that make it easier for processes to get the information they

Get Policy Get Case file Save Exception Information Services Update Case

7 How Does Information Fit into an SOA? Information integration enables information to be made available as a service Calculate variance Process Exception Calculate risk Generate Report Request approval Publishing consistent, reusable services for information that make it easier for processes to get the information they need from across a heterogeneous landscape. Get Policy Get Case file Save Exception Information Services Update Case file Select data from source 1 Select data from source 2 Match and link records Transform data to target 7 Trusted Information on your terms and our expertise

8 The Importance of Information to SOA Information as a Service is Key Getting the right data quickly and consistently for all applications continues to be a key challenge for many enterprises. Forrester, January 2006 You will waste your investment in SOA unless you have enterprise information that SOA can exploit. Gartner, March Trusted Information on your terms and our expertise

9 Tight Coupling of Data to Workflow Locks You In Create Quote Process Flow Create Estimate Process Flow Trigger Trigger Access Transform Cleanse Legacy Application Data Warehouse Packaged Application Access Transform Cleanse Inconsistency in the view of the data Inconsistency in sources and how data is derived Inconsistency in rules applied to data Multiple points of maintenance No flexibility to change information sources and formats 9 Trusted Information on your terms and our expertise

10 Information as a Service Improves Flexibility Create Quote Process Flow Create Estimate Process Flow Trigger Trigger Legacy Application Data Warehouse Packaged Application Consistent packaging of data Leverages understanding of metadata relationships Applies consistent rules to data Centralized control and maintenance Flexibility to change information sources and formats 10 Trusted Information on your terms and our expertise

11 The IBM Solution: IBM Information Server Delivering information you can trust IBM Information Server Unified Deployment Understand Cleanse Transform Deliver Discover, model, and govern information structure and content Standardize, merge, and correct information Combine and restructure information for new uses Synchronize, virtualize and move information for in-line delivery Unified Metadata Management Parallel Processing Rich Connectivity to Applications, Data, and Content 11 Trusted Information on your terms and our expertise

Actionable Information Services Portal Call Center Portal Order History Service Customer Master Service IBM Information Server Customer Order History Customer Data Cleansing Service Customer Customer

12 Actionable Information Services Portal Call Center Portal Order History Service Customer Master Service IBM Information Server Customer Order History Customer Data Cleansing Service Customer Customer Info Customer Customer Order Status Customer Process Server Order Handling Process Receive Request Check Order Policy Review Order Check Account Ship Order 12 Trusted Information on your terms and our expertise

13 Four Patterns of Information as a Service Service-Enabling Legacy Data Service Oriented Data Warehousing & Analytics Service Oriented Data Quality Shared Information Services 13 Trusted Information on your terms and our expertise

14 Service-Enabling Legacy Data CA-IDMS IMS Sequential Adabas VSAM CA-Datacom Legacy System Legacy New System System Legacy System Information Services Portal Reporting & Analysis Application Workflow 14 Trusted Information on your terms and our expertise

15 Service Oriented Data Warehousing & Analytics ETL Services Events drive incremental data warehouse updates Portal Data Warehouse Information Integration Application Data is delivered to processes and applications on demand Access Services Workflow 15 Trusted Information on your terms and our expertise

16 Service Oriented Data Quality AT&T Inc. 100 North First CIS 100 Could return multiple candidates or no match Matching Service Company Table CIS ID Standardize Match Return Match Records AT&T AT&T Wireless AT&T 100 North 1 st. Street Reference Data Location Table 100 North 1 st. Street 1700 El Camino Real Ave 250 Guadalupe Ave CIS ID Trusted Information on your terms and our expertise

17 Shared Information Services Organization A Application Data Information Services Organization B Application Data Unstructured Content Unstructured Content 17 Trusted Information on your terms and our expertise

Getting Started Service Oriented Modeling & Architecture SOA Reference Model : Solution View Service Consumer Service Provider Consumers Business Process Composition; choreography; business state

18 Getting Started Service Oriented Modeling & Architecture SOA Reference Model : Solution View Service Consumer Service Provider Consumers Business Process Composition; choreography; business state machines Services atomic and composite Service Components Operational Systems Channel Packaged Application B2B Custom Application OO Application Integration (Enterprise Service Bus) QoS Layer (Security, Management & Monitoring Infrastructure Services) Data Architecture (meta-data) & Business Intelligence Governance Atomic Service Composite Service Registry 18 Trusted Information on your terms and our expertise

Getting Started: Analyze What You Have Data-centric analysis of application, database

of fields, across fields, and across sources Creation of metadata from profiling

and monitor adherence to integration and quality rules Results instantly promotable

19 Getting Started: Analyze What You Have Data-centric analysis of application, database and file-based sources Subject Matter Experts Data Analysts Secure, detailed profiling of fields, across fields, and across sources Creation of metadata from profiling results Understand IBM WebSphere Information Analyzer Analyze source data structures, and monitor adherence to integration and quality rules Results instantly promotable across IBM Information Server Physical View 19 Trusted Information on your terms and our expertise

Getting Started: Capture What the Business Needs Web-based authoring, managing & sharing of

context to information technology assets Establishes responsibility and accountability

manage business vocabulary and relationships, while linking to physical sources Database =

GL Account Number The ten digit account number. Sometimes referred to as the account ID.

20 Getting Started: Capture What the Business Needs Web-based authoring, managing & sharing of business metadata Aligns the efforts of IT with the goals of the business Provides business context to information technology assets Establishes responsibility and accountability Understand Subject Matter Experts Business Users IBM WebSphere Business Glossary Create and manage business vocabulary and relationships, while linking to physical sources Database = DB2 Schema = NAACCT Table = DLYTRANS Column = ACCT_NO data type = char(11) Technical Business GL Account Number The ten digit account number. Sometimes referred to as the account ID. This value is of the form L- FIIIIVVVV. 20 Trusted Information on your terms and our expertise Business View

21 Automation & Acceleration of Service Creation Data Admin Implementers Architects Subject Matter Experts, Data Stewards Analysts IBM WebSphere QualityStage IBM WebSphere Rational DataStage Data Architect IBM WebSphere Business Glossary IBM WebSphere Information Analyzer Database application and transformation development Metadata and data-driven data modeling and management Business definition & ontology mapped to physical data Data-driven analysis, reporting, monitoring, data rule and integration specification IBM Information Server Simplify integration Facilitate change management & reuse Increase compliance to standards Increase trust and confidence in information 21 Trusted Information on your terms and our expertise

22 The IBM Solution: IBM Information Server Delivering information you can trust IBM Information Server Unified Deployment Understand Cleanse Transform Deliver Discover, model, and govern information structure and content Standardize, merge, and correct information Combine and restructure information for new uses Synchronize, virtualize and move information for in-line delivery Unified Metadata Management Parallel Processing Rich Connectivity to Applications, Data, and Content 22 Trusted Information on your terms and our expertise

23 Summary WebSphere Live for SOA Organizations need to do a better job leveraging their information Information as a Service allows information to be more accessible, consistent, and flexible Organizations typically start with: Service-Enabling Legacy Data Service Oriented Data Warehousing & Analytics Service Oriented Data Quality Shared Information Services Getting started requires a top down & bottom up approach IBM Information Server provides all the capabilities needed for success 23 Trusted Information on your terms and our expertise

24 24 Trusted Information on your terms and our expertise

Information Architecture: Leveraging Information in an SOA Environment. David McCarty IBM Software IT Architect. IBM SOA Architect Summit

Information Architecture: Leveraging Information in an SOA Environment David McCarty IBM Software IT Architect 2008 IBM Corporation SOA Architect Summit Roadmap What is the impact of SOA on current Enterprise