Empowering Merchants through Adoption of Global Standards

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Charlene Wiggins
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1 Empowering Merchants through Adoption of Global Standards Normand Provost, MarCom Chair, nexo-standards Bryan Croteau Director, Product Management, ACI Worldwide

2 Agenda Introductions Where We Are Today Today s Complexities Benefits to Merchants Moving Forward

3 Introductions Who We Are Bryan Croteau, Director of Product Management, Merchant Retail, ACI Worldwide Normand Provost, MarComm Chair, Nexo Standards WORKING TOGETHER

4 ACI UP Solutions Retail Banking Transaction Banking Merchant Banking Billers Processors Central Infrastructure UP CONSUMER PAYMENTS UP TRANSACTION BANKING UP RETAILER PAYMENTS UP BILL PAYMENT UP FRAMEWORK FOR IMMEDIATE PAYMENTS UP FRAMEWORK FOR PAYMENTS INTEGRATION

6 NEXO ABOUT US nexo is a global open standardization association, whose headquarters is in Brussels. Its mission is to unite the players of the card-based payment industry on the definition and enhancement of payment acceptance solution implementation specifications. International non-profit organization (AISBL) based in Brussels, BELGIUM To ensure the interoperability between card acceptance and acquiring solutions on the one hand and integrated retail and terminal management systems on the other, nexo drives the development, delivery and maintenance of a new generation of universal card payment standards, protocols and implementation specifications.

7 PROVIDING THE BUILDING BLOCKS FOR STANDARDIZATION IN CARD PAYMENTS nexo promotes the widespread acceptance of protocols, a series of standards to ensure interoperability among card acceptance and acquiring solutions, retail payment solutions, and terminal management systems. ISO PROTOCOLS nexo designs, develops and maintains card payment and cash withdrawal standards that follow a universal ISO standardization process TOWARDS COMMON IMPLEMENTATION SPECIFICATIONS nexo provides specifications to harmonize card payment. Obtain our specifications and enter the world of interoperability PAYMENT ACCEPTANCE SOLUTION HARMONIZATION nexo is a specification provider. Its member-based card payment experts work collaboratively in developing standardized EMV terminal payment application specifications

8 Where Are We Today

9 Tele-Management System (TMS) nexo TMS nexo Acquirer protocol ACQUIRER Nexo Retailer protocol nexo FAST payment application

10 PRINCIPAL MEMBERS BY CATEGORY ACCEPTORS MERCHANTS PAYMENT PROCESSORS CARD SCHEMES SERVICE PROVIDERS VENDORS

11 Addressing complexities in the marketplace using nexo

12 PRACTICAL EXAMPLE IN THE US: TODAY American Express EMV POS Vendor Mobile Proprietary Protocol A ACI Verifone Mobile Terminal Verifone TM PaymenTech Tampa SVS LOYALTY 11 Protocols e/m Commerce POS Vendor Legacy Proprietary Protocol B Proprietary Protocol C ACI ACI Ingenico Fixed Terminal PaymenTech Salem SVS LOYALTY American Express PaymenTech Tampa SVS LOYALTY 2 TM Protocols 7-13 Endpoint Certifications 12 EMV Certifications Ingenico TM American Express POS Vendor Acquisition Proprietary Protocol D ACI Verifone Fixed Terminal Verifone TM VISA-DEX SVS LOYALTY First Data

13 PRACTICAL EXAMPLE: TODAY American Express EMV POS Vendor Mobile NEXO RETAILER ACI Verifone Mobile Terminal Verifone / nexo TMS PaymenTech Tampa SVS LOYALTY 2 Protocols e/m Commerce NEXO ACQUIRER ACI NEXO ACQUIRER PaymenTech Salem SVS LOYALTY American Express 1 TM Protocols 1 Endpoint Certifications POS Vendor Legacy NEXO RETAILER ACI Ingenico Fixed Terminal Ingenico / nexo TMS PaymenTech Tampa SVS LOYALTY American Express 3 EMV Certifications POS Vendor Acquisition ACI Verifone Fixed Terminal Verifone / nexo TMS VISA-DEX SVS LOYALTY First Data

14 Benefits to Merchants Single payment environment Increases competitive advantage Faster time to market and deployment Freedom to innovate and expand into new markets Aligns with the global direction for payment integration Improves customer experience Financial Benefits Flexibility, Choice and Control

15 Next Steps/Moving Forward White Paper on Nexo Understanding the Benefits of Adopting Nexo Standards Leverage the nexo standards for profitable cross-border growth Be part of the payments ecosystem for future growth Capitalize on cost reduction, compliance and security Get involved and find out more on

16 Supplemental Slides

REASONS FOR ADOPTION Financial benefits The research * indicates that retailers expect to be able to achieve financial savings by:

acquirers Having fewer companies to manage Faster time to market and deployment Financial savings Acquirer independence Universal

environment Driving innovations agenda Increasing competitiveness and advantage Supplier consolidation / agnostic Employee

17 REASONS FOR ADOPTION Financial benefits The research * indicates that retailers expect to be able to achieve financial savings by: Centralizing payment systems and operational management Paying lower prices for POS terminals Negotiating lower processing fees from acquirers Having fewer companies to manage Faster time to market and deployment Financial savings Acquirer independence Universal open international standards Certification and compliance simplification Future flexibility and empowerment Single payments environment Driving innovations agenda Increasing competitiveness and advantage Supplier consolidation / agnostic Employee efficiency improvements Improving customer experience * Understanding the benefits of adopting nexo standards, a nexo white paper for retailers, June 2015

PROTOCOLS FOR PAYMENT NEXO FOCUS NEXO FAST

MANAGEMENT nexo-fast describes a financial

terminal, based on EMV chip and PIN technology.

flow for the terminal-to-card interface, the

IMPLEMENTATION SPECIFICATIONS Based on the

18 PROTOCOLS FOR PAYMENT NEXO FOCUS NEXO FAST ACQUIRER PROTOCOL RETAILER PROTOCOL TERMINAL MANAGEMENT nexo-fast describes a financial application on the Point of Interaction (POI) terminal, based on EMV chip and PIN technology. Provide specifications on a terminal transaction flow for the terminal-to-card interface, the terminalto-cardholder interface and the exception handling. The interface between a card payment terminal and a buyer. Defines a clear separation between the protocols and software or application. The interface between a card payment application and a retail POS system. Defines a clear separation between the functions of sale and payment. The interface between card payment terminals and systems used to manage them remotely. Allow download settings, electronic keys and software upgrades. PROTOCOLS RELATING TO THE WITHDRAWAL IMPLEMENTATION SPECIFICATIONS Based on the nexo-fast POS payment application and the nexo protocols. It defines in detail the structure and functions of the Host Acquirer Protocol (HAP), which is needed for the interaction of the nexo-fast application with the nexo protocols within the framework of a nexo implementation project. ACQUIRER PROTOCOL The interface between the device and the ATM* banking systems * Automated Teller Machine

Nexo / IFSF Working together towards next generation standards

Nexo / IFSF Working together towards next generation standards Régis Massicard Technical Steering Committee co-chair, nexo European Payments Strategic Director, Ingenico NEXO ABOUT US nexo is a global