BUSINESS INTELLIGENCE SOFTWARE

Transcription

1 BUSINESS INTELLIGENCE SOFTWARE October 2017

2 CONTENTS Introduction Defining BI Software The Quadrant BI FrontRunners Index Runners Up Methodology Basics

3 FRONTRUNNERS 9 Tableau 10 WebFOCUS 11 Looker 12 SAP Business Objects 13 Domo 14 QlikSense 15 Cognos Analytics 16 Microsoft Power BI 17 Klipfolio 18 TIBCO Spotfire 19 Sisense 20 Pentaho 21 Birst 22 TARGIT Decision Suite 23 Adaptive Discovery 24 Chartio 25 BI Dundas BI 27 ClicData 28 Informer 29 Izenda 30 Phocas 31 Cyfe 32 Databox 33 BOARD

4 INTRODUCTION This FrontRunners analysis is a data-driven assessment identifying products in the Business Intelligence market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top products in a quadrant format. In the BI FrontRunners graphic, the Capability axis starts at 3.20 and ends at 4.20, while the Value axis starts at 3.40 and ends at To be considered for the BI FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature as FrontRunners; all products that qualify as FrontRunners are top performing products in their market. 4

5 Introduction Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit. QUADRANT CATEGORIES:»» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.»» Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.»» Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.»» Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs. 5

6 DEFINING BI SOFTWARE Business Intelligence (BI) software helps organizations make operational decisions by enabling the analysis of historical performance data and other data sources. Software Advice s FrontRunners quadrant is focused on the North American BI software market. We identify this set of core capabilities for the BI software category: embedded analytics, custom dashboards, visual analytics and collaboration features. In addition, we identify several related features that organizations purchasing BI software may also need or wish to consider: self-service data preparation, security/user administration, governance/metadata management, data source connections, data preparation, extract, transform and load (ETL), publishing/sharing, search-based data discovery, real-time alerts and notifications, advanced analytics, a cloud offering and mobile accessibility. 6

7 THE QUADRANT All products that qualify as FrontRunners are top performing products in their market. 7

8 BI FRONTRUNNERS INDEX 9 Tableau 10 WebFOCUS 11 Looker 12 SAP Business Objects 13 Domo 14 QlikSense 15 Cognos Analytics 16 Microsoft Power BI 17 Klipfolio 18 TIBCO Spotfire 19 Sisense 20 Pentaho 21 Birst 22 TARGIT Decision Suite 23 Adaptive Discovery 24 Chartio 25 BI Dundas BI 27 ClicData 28 Informer 29 Izenda 30 Phocas 31 Cyfe 32 Databox 33 BOARD 8

9 TABLEAU QUADRANT PLACEMENT: LEADERS 3.98 VALUE Value User Rating Adoption Score 4.80 Features 3.20 Customer Base 4.80 Integrations 4.30 Reviews Volume 5.00 Confidence Score 3.65 Google Searches 4.60 Customer Base 4.80 Skills Base

10 WEBFOCUS QUADRANT PLACEMENT: LEADERS 4.11 VALUE Value User Rating Adoption Score 3.52 Features 4.80 Customer Base 4.40 Integrations 3.00 Reviews Volume 1.40 Confidence Score 3.18 Google Searches 1.90 Customer Base 4.40 Skills Base

11 LOOKER QUADRANT PLACEMENT: PACESETTERS 4.13 VALUE Value User Rating Adoption Score 3.37 Features 4.00 Customer Base 3.60 Integrations 2.80 Reviews Volume 2.90 Confidence Score 4.00 Google Searches 2.90 Customer Base 3.60 Skills Base

12 SAP BUSINESS OBJECTS QUADRANT PLACEMENT: MASTERS 3.63 VALUE Value User Rating Adoption Score 4.82 Features 3.20 Customer Base 5.00 Integrations 3.70 Reviews Volume 3.90 Confidence Score 3.13 Google Searches 5.00 Customer Base 5.00 Skills Base

13 DOMO QUADRANT PLACEMENT: PACESETTERS 4.06 VALUE Value User Rating Adoption Score 3.78 Features 4.00 Customer Base 3.80 Integrations 4.80 Reviews Volume 4.00 Confidence Score 3.33 Google Searches 3.10 Customer Base 3.80 Skills Base

14 QLIKSENSE QUADRANT PLACEMENT: LEADERS 3.82 VALUE Value User Rating Adoption Score 3.97 Features 3.20 Customer Base 3.90 Integrations 2.00 Reviews Volume 3.70 Confidence Score 4.00 Google Searches 4.50 Customer Base 3.90 Skills Base

15 COGNOS ANALYTICS QUADRANT PLACEMENT: MASTERS 3.68 VALUE Value User Rating Adoption Score 4.48 Features 4.00 Customer Base 4.90 Integrations 2.00 Reviews Volume 3.60 Confidence Score 3.38 Google Searches 3.70 Customer Base 4.90 Skills Base

16 MICROSOFT POWER BI QUADRANT PLACEMENT: LEADERS 3.86 VALUE Value User Rating Adoption Score 4.02 Features 3.70 Customer Base 4.50 Integrations 3.80 Reviews Volume 2.20 Confidence Score 3.90 Google Searches 4.70 Customer Base 4.50 Skills Base

17 KLIPFOLIO QUADRANT PLACEMENT: LEADERS 3.92 VALUE Value User Rating Adoption Score 3.38 Features 1.70 Customer Base 2.90 Integrations 4.90 Reviews Volume 4.10 Confidence Score 3.40 Google Searches 4.40 Customer Base 2.90 Skills Base

18 TIBCO SPOTFIRE QUADRANT PLACEMENT: MASTERS 3.67 VALUE Value User Rating Adoption Score 3.93 Features 4.00 Customer Base 4.60 Integrations 1.40 Reviews Volume 1.00 Confidence Score 3.50 Google Searches 4.00 Customer Base 4.60 Skills Base

19 SISENSE QUADRANT PLACEMENT: PACESETTERS 3.83 VALUE Value User Rating Adoption Score 3.18 Features 3.70 Customer Base 3.20 Integrations 1.40 Reviews Volume 4.70 Confidence Score 3.85 Google Searches 1.60 Customer Base 3.20 Skills Base

20 PENTAHO QUADRANT PLACEMENT: PACESETTERS 3.70 VALUE Value User Rating Adoption Score 3.72 Features 4.00 Customer Base 4.70 Integrations 3.50 Reviews Volume 1.40 Confidence Score 2.75 Google Searches 2.30 Customer Base 4.70 Skills Base

21 BIRST QUADRANT PLACEMENT: PACESETTERS 3.79 VALUE Value User Rating Adoption Score 3.63 Features 4.80 Customer Base 3.70 Integrations 2.70 Reviews Volume 3.00 Confidence Score 3.28 Google Searches 3.80 Customer Base 3.70 Skills Base

22 TARGIT DECISION SUITE QUADRANT PLACEMENT: PACESETTERS 3.80 VALUE Value User Rating Adoption Score 3.28 Features 3.20 Customer Base 3.30 Integrations 4.40 Reviews Volume 2.50 Confidence Score 3.03 Google Searches 3.60 Customer Base 3.30 Skills Base

23 ADAPTIVE DISCOVERY QUADRANT PLACEMENT: MASTERS 3.36 VALUE Value User Rating Adoption Score 3.62 Features 1.30 Customer Base 4.00 Integrations 2.00 Reviews Volume 4.90 Confidence Score 3.08 Google Searches 1.40 Customer Base 4.00 Skills Base

24 CHARTIO QUADRANT PLACEMENT: PACESETTERS 3.72 VALUE Value User Rating Adoption Score 2.78 Features 2.70 Customer Base 2.70 Integrations 3.50 Reviews Volume 1.40 Confidence Score 3.10 Google Searches 4.30 Customer Base 2.70 Skills Base

25 BI360 QUADRANT PLACEMENT: CONTENDERS 3.51 VALUE Value User Rating Adoption Score 3.30 Features 1.00 Customer Base 3.10 Integrations 3.30 Reviews Volume 4.40 Confidence Score 3.13 Google Searches 3.00 Customer Base 3.10 Skills Base

26 DUNDAS BI QUADRANT PLACEMENT: CONTENDERS 3.58 VALUE Value User Rating Adoption Score 3.12 Features 4.00 Customer Base 3.00 Integrations 2.00 Reviews Volume 4.10 Confidence Score 2.33 Google Searches 2.80 Customer Base 3.00 Skills Base

27 CLICDATA QUADRANT PLACEMENT: PACESETTERS 3.82 VALUE Value User Rating Adoption Score 2.18 Features 2.70 Customer Base 1.70 Integrations 4.10 Reviews Volume 3.80 Confidence Score 2.65 Google Searches 2.70 Customer Base 1.70 Skills Base

28 INFORMER QUADRANT PLACEMENT: CONTENDERS 3.52 VALUE Value User Rating Adoption Score 2.72 Features 3.70 Customer Base 2.80 Integrations 2.40 Reviews Volume 3.30 Confidence Score 1.98 Google Searches 2.00 Customer Base 2.80 Skills Base

29 IZENDA QUADRANT PLACEMENT: CONTENDERS 3.38 VALUE Value User Rating Adoption Score 2.48 Features 1.40 Customer Base 2.40 Integrations 1.00 Reviews Volume 2.00 Confidence Score 2.75 Google Searches 3.50 Customer Base 2.40 Skills Base

30 PHOCAS QUADRANT PLACEMENT: CONTENDERS 3.55 VALUE Value User Rating Adoption Score 2.28 Features 2.30 Customer Base 2.10 Integrations 3.00 Reviews Volume 2.70 Confidence Score 2.43 Google Searches 2.00 Customer Base 2.10 Skills Base

31 CYFE QUADRANT PLACEMENT: CONTENDERS 3.44 VALUE Value User Rating Adoption Score 2.52 Features 1.40 Customer Base 2.20 Integrations 4.60 Reviews Volume 2.20 Confidence Score 2.03 Google Searches 4.10 Customer Base 2.20 Skills Base

32 DATABOX QUADRANT PLACEMENT: CONTENDERS 3.55 VALUE Value User Rating Adoption Score 2.15 Features 1.70 Customer Base 1.20 Integrations 3.90 Reviews Volume 4.80 Confidence Score 2.03 Google Searches 3.30 Customer Base 1.20 Skills Base

33 BOARD QUADRANT PLACEMENT: PACESETTERS 4.04 VALUE Value User Rating Adoption Score 3.32 Features 3.90 Customer Base 3.70 Integrations 4.30 Reviews Volume 3.80 Confidence Score 3.05 Google Searches 2.50 Customer Base 3.70 Skills Base

34 RUNNERS UP Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market. 9 Spokes 9Lenses Acquisio Active Intelligence Ahrefs Akita Allocable Alteryx Designer AMI Enterprise Intelligence Analytica Analytics Plus andara Anodot AnswerRocket AnyChart AppAnnie Appfluent Visibility Appsee Mobile Analytics Artesian Artus Attribution AutoMate Aviso Avora Beyond Intelligence Big Data BizViz Big Data Informatica BIME BizInsight Excel Suite BOARD Brainspace Discovery Brand24 BrightGauge BuzzBoard CallidusCloud SPM Campaign Monitor 34

35 RUNNERS UP Carriots Analytics CARTO Centerprise Data Integrator Centius Certent DisclosureNet ChartMogul Clean & Match Clear Analytics ClickBase ComScore CoolaData Crazy Egg Crimson Hexagon Dasheroo Dataccuity Datahug Datameer datapine DBHawk DBxtra Decibel Insight DecisionPoint Doxami Dynamics Business Intelligence Easy Insight EasyVista Einstein Analytics ER/Studio Data Architect ERwin Data Modeler ESM software EspressReport EspressReport ES Excel Chart Animation Fathom FICO Xpress Optimization FileFacets flex.bi FLiQ FreeSight FullContact Funnel FusionCharts Gainsight Geckoboard GitPrime Glimpse by Glimpse Live GMDH Shell GoodData Graph DB Grow Heap Helical Insight Holistics Hoopla Host Analytics EPM Suite 35

36 RUNNERS UP Hotjar idashboards Ideata Analytics Infogram Infor Analytics InfoZoom InsFocus BI Inspectlet Intellicus Intellifront BI Suite intelligentxchange IQLECT Jaspersoft JMP JReport Kissmetrics KPI Fire Kyubit Business Intelligence Localytics Locowise Logi Analytics Megalytic MITS Distributor Analytics Mixpanel Mouseflow Necto Neural Designer Numetric OLAP on hadoop OmniContext Personal Analytics Omniscope OQLIS Oracle Business Intelligence Panopticon PBL ScoreCard PDI Pendo Pentaho Big Data Periscope Data Piwik PRO PlanGuru prevero PriceGrid Prisync ProfitSword ProfitWell QA Test Qubole Data Service quintly Ranktab Rapid Insight Analytics & Veera RapidMiner Reeport ReportServer 36

37 RUNNERS UP RESULTS.com RJMetrics SAP Analytics Cloud SAP Crystal Reports SAP HANA SAP Lumira SAP Master Data Governance SAP Roambi SAS Analytics Pro SAS Visual Analytics Segment SEQUEL SetSight SICASOFT SBI SimilarWeb Pro Simply Measured SiQueries Cloud BI Siteimprove Slemma Smart Data Solutions SQL-RD SRK Style Intelligence SumAll Sumo Logic Swydo Sysomos TapAnalytics Teradata Database VCUBE SUITE Virtual Data Room by EthosData Visage Visme Viur Vizard Wink Reports WordStream Advisor Yellowfin Zap Business Intelligence Zegami Zoho Reports Zoola Analytics Zoomdata 37

38 METHODOLOGY BASICS The FrontRunners methodology assesses and calculates a score for products on two primary dimensions: Capability on the x-axis and Value on the y-axis. THE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:»» End-user ratings of one to five stars on the product s functionality.»» End-user ratings of one to five stars on the product s ease of use.»» End-user ratings of one to five stars on the product s customer support.»» A score, relative to other products in the market, for the product s inclusion of key functionality for the software category.»» A score, relative to other products in the market, representing the number of other products that integrate with it. 38

39 Methodology Basics THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:»» End-user ratings of one to five stars on overall satisfaction with the product.»» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.»» End-user ratings of one to five stars on how likely they are to recommend the product to others.»» A score, relative to other products in the market, for the size of the product s customer base.»» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).»» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.»» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google. 39

40 Methodology Basics Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice. com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews. 40

41