PAGE 1 AXON IVY THE EVOLUTION OF APPLICATION DEVELOPMENT. Rolf Gebhard Stephan COO 09/26/2017

Transcription

1 1 AXON IVY THE EVOLUTION OF APPLICATION DEVELOPMENT Rolf Gebhard Stephan COO 09/26/2017

2 ERA OF COMPUTING. 1970s Mainframe 1980s Client / Server s 3-Tier & Web 2000s SOA Cloud & Mobile Computing

3 PROGRAMMING LANGUAGES FOR ALMOST ALL PROBLEMS 3

4 BUSINESS MANAGERS HATE COMPLEX TECHNOLOGY 4 Business Computer Nerds

5 WHAT DOES BUSINESS NEEDS FROM IT? 5 Accuracy Reliability + Stability Speed Cost Efficiency Maintainability Scalability Extensibility Flexibility Adaptability + Integration Ability User Experience Security Modularity Testability.. Long-term use Permanent Change Usability

6 EVOLUTION OF BUSINESS APPLICATION DEVELOPMENT 6 Mainframe Client / Server Web & 3-Tier SOA Cloud & Mobile Computing. 1970s 1980s 1990s 2000s Report Generator Languages 4GL + Repositories Object Orientation + Model Based Development Frameworks + Patterns + IDEs Web Services + Service Orchestration Low-Code Platforms COBOL 1958, 1959 RPG 1959, RPG II late 1960s PL/I GL James Martin 1982: Application Development without Programmers OO James Rumbaugh et.alt. 1992: Object-Oriented Modelling and Design Design Patterns Erich Gamma et.alt. 1995: Elements of Reusable Object Oriented Software Ca SOA Web services concept evolved from RPC and CORBA 2007 Smartphones Tablets 2015 FORRESTER Low Code Development

7 LOW CODE PLATFORMS WHAT ARE LOW-CODE PLATFORMS? 7 Clay Richardson Principal Analyst, Forrester Research WHAT ARE LOW-CODE PLATFORMS? Platforms that enable rapid delivery of business applications with a minimum of hand-coding, and minimal upfront investment in setup, training, and deployment. Source: New Development Platforms Emerge For Customer-Facing Applications, August 6, 2014

8 LOW CODE PLATFORMS CONSOLIDATION: WHERE ARE THE VENDORS COMING FROM 8 BPM Suites Process Oriented Enterprise Application Development Tools Data Oriented Domain Specific Cloud Platforms App Development Tools Purpose Oriented GUI Oriented

9 LOW CODE PLATFORMS STRONG MARKET TREND 9 Source: Forrester Research. John Rymer Vendor Landscape: A Fork In The Road For Low-Code Development Platforms

10 LOW CODE PLATFORMS MAIN PRINCIPLES 10 Main Principles Model-Driven Development Automatic Code Generation Visual Programming Forrester s View Free Downloadable, Self-Learning User Experience -> Desktop / Web / Mobil AXON IVY s View Strong Process Orientation Reusable Patterns & Components Automated Deployment Automated Testing

11 AXON IVY DIGITAL BUSINESS PLATFORM ENGINEERED IN SWITZERLAND, DEPLOYED GLOBALLY 11 6 COUNTRIES > 380 CUSTOMERS 20 YEARS DIGITAL AUTOMATION SWITZERLAND GERMANY AUSTRIA USA SINGAPORE VIETNAM 650+ EMPLOYEES (AXON Group) ROLF STEPHAN, COO

12 AXON.IVY PROCESSES VS SYSTEMS 12 Processes Across Departments Employees and Contractors CCS, CR&B Product Offerings Operations & IT Hire/ Fire/ Retire/ Resign/ Transfer Purchase Orders Call Center, Sales, Service Operations Self-service Portfolio Management Risk Analysis Compliance Field Operations IT Processes Security/Access Systems Applications & Systems IM Tool (Sailpoint, Novell, Oracle, etc.) SSO LDAP Directory Services (Active Directory etc.) Custom Software / Tailor Made Solutions Packages e.g. ERP (SAP, Oracle ) Field Service and Operations IoT CRM and Field Service (e.g. Salesforce, Siebel) HRIS (SAP, Peoplesoft, etc.) IT/ Facilities/ etc. Documents (e.g. SharePoint)

13 AXON.IVY CONNECTING PROCESSES TO UNDERLYING SYSTEMS 13 Process-focused Apps, Across Departments Employees and Contractors CCS, CR&B Product Offerings Operations & IT Hire/ Fire/ Retire/ Resign/ Transfer Purchase Orders Call Center, Sales, Service Operations Self-service Portfolio Management Risk Analysis Compliance Field Operations IT Processes Security/Access Systems Applications & Systems IM Tool (Sailpoint, Novell, Oracle, etc.) SSO LDAP Directory Services (Active Directory etc.) Custom Software / Tailor Made Solutions Packages e.g. ERP (SAP, Oracle ) Field Service and Operations IoT CRM and Field Service (e.g. Salesforce, Siebel) HRIS (SAP, Peoplesoft, etc.) IT/ Facilities/ etc. Documents (e.g. SharePoint)

14 AXON.IVY INTEGRATED, AGILE PROCESS LAYER FOR DIGITAL TRANSFORMATION 14 Process-focused Apps, Across Departments Employees and Contractors CCS, CR&B Product Offerings Operations & IT Hire/ Fire/ Retire/ Resign/ Transfer Purchase Orders Call Center, Sales, Service Operations Self-service Portfolio Management Risk Analysis Compliance Field Operations IT Processes BUSINESS PROCESS MANAGEMENT Modeler Publisher Governance Design Engine Monitor Security/Access Systems Applications & Systems IM Tool (Sailpoint, Novell, Oracle, etc.) SSO LDAP Directory Services (Active Directory etc.) Custom Software / Tailor Made Solutions Packages e.g. ERP (SAP, Oracle ) Field Service and Operations IoT CRM and Field Service (e.g. Salesforce, Siebel) HRIS (SAP, Peoplesoft, etc.) IT/ Facilities/ etc. Documents (e.g. SharePoint)

15 GLOBAL CUSTOMERS 15

16 TODAY S CASE STUDIES 16

17 17 #1 Bank in Switzerland for financial transactions 3,571 Employees 4.8M Customer Accounts

18 CASE STUDY - POSTFINANCE 18 06/30/ Reshaping the industrialization of banking processes and, in doing so, help keep the swelling deluge of forms under control. First FinTech company in Switzerland to actively promote digital transformation in the field of compliance. Front office staff are supported in compliance matters and the burden placed on them is considerably reduced.

19 CASE STUDY - POSTFINANCE OMNI-CHANNEL SOLUTION FOR CUSTOMER ONBOARDING 19 ü > 30% process cost reduction. ü Boost in customer satisfaction. ü Improved front-office staff experience for compliance matters. Read the press release:

20 20 One of the largest utility company in the world $130B revenue 65,000 Employees Fast changing business environment

21 CASE STUDY E.ON SMART METER MANAGEMENT AS A SERVICE 21 2 Source:

22 CASE STUDY E.ON SMART METER MANAGEMENT AS A SERVICE 22 Smaller (municipal) utilities E.ON smart meter management infrastructure (data center) AXON IVY Process Portal Meter Data Management Siemens Energy IP Gateway Admin Siemens Energy IP Smart meters and gateways

23 AXON IVY AGILE, ROBUST APPROACH TO LOW-CODE 23 Processfocused Self-Learning and Developer Forum Modeling Visual Programming Reusable Patterns and Components Free Download WYSIWYG Rapid Designer Omni Channel: Responsive + Mobile Automated Deployment

24 RANKED TOP 3 AMONGST 20 BPM SUITES MOST BALANCED SUITE AND UNDISPUTED LEADER IN PROCESS EXECUTION 24 Median Value Overall Administration Runtime Management Ease of Use Process Implementation Process Control Process Execution BPM Governance Capabilities Process Modeling Integration capabilities Source: Fraunhofer Institute

25 GARTNER + FORRESTER 25 Magic Quadrant ibpms, Axon Ivy is one of the new entrants in this year's Magic Quadrant, which builds upon intelligent decision support and an easy-to-use and easy-to-adapt citizen developer-friendly environment. It has a special focus on unstructured processes and a differentiating vision on case handling. This analysis pertains to Axon Ivy 6.0. Vendor Landscape BPM platforms, AXON IVY. AXON IVY has a strong partner network, which extends its footprint throughout Central Europe, including Switzerland and Germany. It has thrived in complex, highly regulated, mission-critical environments. With roots going back over 20 years and more than 350 customers, AXON IVY is a prominent regional BPM player. It is in the midst of a large global expansion, with North America as the first target.

26 SUMMARY 26 Mainframe Client / Server Web & 3-Tier SOA Cloud & Mobile Computing. 1970s 1980s 1990s 2000s Report Generator Languages 4GL + Repositories Object Orientation + Model Based Development Frameworks + Patterns + IDEs Web Services + Service Orchestration Low-Code Platforms COBOL 1958, 1959 RPG 1959, RPG II late 1960s PL/I GL James Martin 1982: Application Development without Programmers OO James Rumbaugh et.alt. 1992: Object-Oriented Modelling and Design Design Patterns Erich Gamma et.alt. 1995: Elements of Reusable Object Oriented Software Ca SOA Web services concept evolved from RPC and CORBA 2007 Smartphones Tablets 2015 FORRESTER Low Code Development

27 THANKS!