Speed for real-time payments With Open payment ecosystem
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1 Speed for real-time payments With Open payment ecosystem Sami Uski Head of Business Development, Banking & Digital
2 2 Ecosystem introduction So-far accomplished with Siirto. Siirto. first launch March 1st 2017 Establishing an ecosystem for real-time payments Roadmap, way of working, setup, work in progress Work packages WP1 - ecommerce payments WP2 - In-Store payments WP3 - ereceipt Contact information Content
3 All stakeholders are needed to make a good service for the consumers Personal Finance Management (PFM) P2P PSD2 Financing ecommerce PISP Nearfield payments Banks Regulations Autho-riti es E-receip t Retailer Ticketing Payment platforms Receiver register (Siirto) Service provider Stored value/time Realtime payments (ARPP) Card Tieto Experience Hub 3 Tieto Corporation PSP Merchant services POS terminals SCT inst Introduction - We need a strong ecosystem for consumer payments development
4 Rule book for Siirto. Siirto ja Real-time Payment Platform: Tieto develops the services for Automatia P2P-solution design Build the services 2016 So far accomplished with Siirto
5
6 6 First Siirto. launch March 1st 2017
7 Automatia Siirto & Real-time Payment services
8 Instant Payment service flow in cases where Payment Initiating PSP is also account servicing Originator PSP. Automatia Real-time Payment Platform
9 Example of registration process flow Siirto Registry service
10 Instant Payment service flow when payment is based on a payment request Payment Request with Siirto Routing service
11 Instant Payment service flow when Payment Initiating PSP is not the account servicing Originator PSP. Automatia Real-time Payment Platform & Siirto Routing service
12 Establishing an ecosystem for real-time payments
13 Next in our roadmap Consumer payments In-store payments ecommerce payments We are following the Pan-European development: SEPA Instant Payments SCT Inst AND national schemes E-receipt
14 Purpose bring market makers together and speed up innovation and development of real-time payment services and wide usage We do in an open group of stakeholders Expert meetings Working groups to create and shape common operating models and multi-player solutions Share information and outputs We are open ecosystem for all stakeholders driving for new real-time payment services and consumer innovations with best knowledge to create wider perspective on consumer payments. We aim for close collaboration with Pan-European forums and players, standardation parties and other expert groups Tieto Experience Hub 14 Tieto Corporation Tieto as catalyst to speed up development in the ecosystem
15 We establish Open Payment Ecosystem program with agreed work packages to drive forward selected themes. Advisory board helps with right direction. Idea on way of working
16 Set-up overview Gives the direction for development WS WS WS RETAILER ADVISORY BOARD Core Team SERVICE PROVIDER Many smaller meetings lead to one cross industry WS WS Cross-ind ustry WS X Ideation WS Solution shaping TECHNOLOGY PROVIDER BANK / PSP Tieto Experience Hub Tieto Corporation Hackathon Vol 1 START-UP Working group to shape one area solution
17 Work already in progress Solution shaping Work in Forums Hackathon Open specifications
18 18 Pre-Slush Junction Hackathon with commerce payments solution
19 March 2017 Status of the work & work packages
20 WP1 ecommerce payments WP2 In-Store payments WP3 E-receipt Process flow consumer Known Process flow Process flow small shops? Process flow restaurant? Alternative flow(s)? Process flow corporate user Process flow large stores? Link to Taltio work Considered in work groups - End user authentication during the process Considered in work groups - Linkage to loyalty program(s) End-to-end solution example 20 End-to-end solution example End-to-end solution example Suggestion for work packages & content
21 ecommerce payments Register Payment request Acknowledgements Refund WP1 ecommerce workflows
22 WP1 - ecommerce Register PSP/Merchant to Siirto Registry Corporate Merchant PSP API Backend Originator s PSP Channel System Transaction system Automatia Siirto registry ARPP Payment Reqtuest Beneficiary PSP Account validation Transaction system Agreement & instructions Merchant PSP end user Routing services Register Account IBAN & BIC & Business ID PSP / & Siirto ID Merchant To Siirto Account IBAN & BIC & SiirtoID Register Entity to Siirto register EARLY DRAFT example flow Validate account Channel system Beneficiary
23 WP1 - ecommerce Payment with Siirto payment request Corporate End customer Merchant PSP API Check-ou t Validate request Backend Initiate Payment request Originator s PSP Channel System Transaction system Automatia Siirto registry ARPP Look-up For BIC / account Route based on BIC Withdrawal Withdrawal transaction Deposit transaction Notify Originator Channel system Validate request Debit Originator account Get Payment Status Transaction system Payment processing Initiate the payment Manage ACH Account validation Process request Authrorize (authn/sign ) Confirm Check-ou t Payment Reqtuest Beneficiary With phone number and Siirto ID Push Request To user Notify Marchnt PSP Beneficiary PSP Manage ACH Acknow-ledg ement Deposit Credit Beneficiary account Manage ACH Notify Beneficiary SETTLEMENT PROCESS Payment Status EARLY DRAFT example flow
24 Alt 1 Possible ecommerce refund with Siirto (B2C) Corporate Merchant PSP API Backend Refund process Originator s PSP Channel System Transaction system Automatia Siirto registry ARPP Beneficiary PSP Payment Reqtuest Account IBAN & BIC Account validation Transaction system Beneficiary Channel system Routing services Validate account Initiate the payment Payment processing From Account IBAN & BIC to Account IBAN & BIC Validate request Withdrawal Debit Originator account Withdrawal transaction Deposit transaction Notify Originator Confirm Check-ou t Manage ACH Manage ACH Acknow-ledg ement Deposit Credit Beneficiary account Manage ACH Notify Beneficiary SETTLEMENT PROCESS EARLY DRAFT example flow WP1 - ecommerce
25 WP1 - ecommerce Indicative plan for schedule January February March Agree plan Inter view Inter Inter view view Inter view Inter Inter view view Team set-up & prepare Draft 01 AB DP1 Inter Inter view view Inter view AB Info Sharing Draft 01 How to continue? DP4 Innovate new user journeys Solution Solution WS WS Draft 02 Input: Indicative Requirements to Automatia Release Next candidata priority? DP2 DP3 Finalize v1.0 workflows Present Initial Workflow(s) DP0 25 April Ideation WS V1.0 Input: CRs for Automatia Automatia decision making process Agree next steps. Elaboration WS End user stories / scenarios
26 WP1 - ecommerce Step 1 to initiate the work Inter view Inter Inter view view Inter view Inter view Team set-up & prepare Draft 01 Inter view Solution WS Draft 02 Draft 01 Input: Indicative Requirements to Automatia Finalize v1.0 workflows Present Initial Workflow(s) Info Sharing 26 Inter view Inter view Solution WS2 Solution WS3 V1.0 Input: CRs for Automatia Automatia decision making process WS1 Face to face meeting in Tieto Keilalahti office :00 Detailed walkthrough of basic flows and identified requirements Collect input and feedback Present suggestion for the next steps INPUT - Draft 01 Draft version of potential ecommerce sequence flow with Automatia Siirto platform. Version is drafted by Tieto based on multiple meetings with many stakeholders. OUTPUT Based on the Solution workshop update Draft 02 for sequence diagrams.
27 Key questions Unified end user process - how the Banks will implement payment request? Payment status API? How to manage refund? How the banks open the service for corporate accounts? 27 WP1 - ecommerce
28 WP2 In-store Where to set focus? In-store payments SHORT TERM How to leverage Siirto./ real-time payments in current set-up LONG TERM Ideation on what the whole set-up could be with real-time payments?
29 Key questions Process flow between point-of-sale and payment terminal and Siirto platform? How to authenticate during the process for loyalty? 29 WP2 - InStore
30 WP3 ereceipt View it from all perspectives and align with work already done e-address? CONSUMER POINT-OF-VIEW Multi-retailer solution for me, visualisation mostly ereceipt Operator ereceipt operator RETAILER POINT-OF-VIEW Authenticate user & easy to add to current process & branding BANK POINT-OF-VIEW Link payment transaction to invoice data CORPORATE POINT-OF-VIEW Automate finance processes E-receipt
31 Key questions Process for end consumer? How to authenticate the user? Storage for consumer eaddress? Hypothesis: could Siirto register be used for to proxy user, phone, account/bank but also eaddress? 31 WP3 - ereceipt
32 Tieto contact information Sami Uski Ecosystem owner WP3 - ereceipt lead sami.uski@tieto.com Matti Timonen WP2 - In-Store lead matti.timonen@tieto.com Kaarle Honkamaa WP1 - ecommerce lead kaarle.honkamaa@tieto.com Mikko Erkkilä Ecosystem coordination mikko.erkkila@tieto.com
33
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