October ID Theft Protection & Decision Support

Transcription

1 October 2017 ID Theft Protection & Decision Support

2 Agenda Defining ID Theft Protection Review our ID partners Decision support overview

3 What is identity theft? Identity theft occurs when your personal information is fraudulently compromised. Examples of personal information include: SSN Tax related information Medical information Bank account details (withdraws or opening new accounts) Personal information can be stolen in a variety of ways: ATM overlays Malware or viruses Mail theft Data breach

4 ID theft insurance assists with prevention & resolution Some common terms in ID theft protection include: Credit monitoring Public records monitoring Suspicious activity alerts Address change alerts Takeover alerts Medical ID theft assistance ID theft coverage Resolution support

5 Key Terms Credit monitoring: Monitor key changes to your credit file at the three leading credit bureaus and alert you to help detect fraud. Address changes: Changes to your the physical address to gain access to your personal information including, credit card statements and other financial documents. Medical ID theft assistance: Theft of your name or personal information to obtain medical care, the thief s health information can become mixed with yours. That affects your future medical treatment, but also your insurance and payment records, and your credit report. Public records monitoring: Part of this information includes personal address and even criminal records. Identity monitoring keeps track of any changes.

6 Key Terms Suspicious activity alerts: Watches for suspicious activity including New payday loans, high risk transactions, black market activity, & more Takeover alerts: Thieves use their computers to take over accounts or add new account holders to existing accounts. ID protection helps protect your finances by monitoring for these changes. ID theft coverage: In the event of theft, it provides reimbursement for out-of-pocket expenses related to the recover process Resolution support: Cases managers will assist with: affidavit submissions, communication with law enforcement, credit freezes, emergency cash & travel arrangements, and more

7 Key questions What jurisdictions are covered in public records monitoring? City, state, federal, etc. Who are the underlying providers? NBS uses Generali freshbenies uses LifeLock YIG uses LifeLock

8 Our ID Theft Partners Logo 2

9 Contact: Tim Nichols phone: (910)

10 Key questions Contact: Ellen Bareford Phone Award Winning and Recognized Market Leader Specializing in Fraud and Identity Protection since 2001 Javelin award winner since 2013, best in class - #1 in Resolution, Prevention and Detection. A+ rating since inception and named BBB Torch Award winner in 2015 Net Promoter loyalty Partners with a NPS score of 77 The Communicator Awards - 10 awards for content excellence across all of our communications channels. Partner Driven Aligning with your goals and strategic objectives. Proven Programs High-value, low-cost identity protection programs. World-Class Support Superior customer service and technology support. Integrity and Compliance Meeting and exceeding regulatory requirements. Clear Communications A range of options to inform and educate deliver empowering communications through timely tips, news and education via , social media and web. Secure Partner Platform Comprehensive security controls and strict processes

11 Contact: Holly McCulloh Remote Office Baltimore Office

12 Contact: Matt Kiisel Phone: (801) x163

13 Contact:

14 Robert Tavenner or Keith Hayes x1 LifeLock is a proactive identity theft protection company. LifeLock will spend up to $1 million to hire all the lawyers, specialists, and investigators needed to get their members identity back to pre-theft status. Unlike many IDT protection Companies, LifeLock does all the work for you so the member can get back to your everyday life and work. Through ID Analytics, LifeLock can score 100% of the US adult population. They check over 1 trillion data points and report in near real time (250 milliseconds) to stop identity thieves before they can do much damage. Their identity theft technology protects the U.S leading banks, credit card issuers and mobile phone carriers from fraud. This same technology is used to protect the employees identity. The majority, 60%, of LifeLock s alerts to employees comes from this technology---and did not involve the credit bureaus. The most recognized name in identity theft is now a part of Symantec, who is focused on delivering a comprehensive digital safety platform to the consumer. One that protects your device, your identity, your computer, and your home

15 Want to connect with our partners? Head to the marketplace

16 Let s talk decision support

17 About Clearview Logix Mission To help simplify an increasingly complex health insurance market Leadership Larry Colley, M.D. (CPO) and Tim O Shea (COO) former carrier executives, cofounders of EB broker/consulting firm renowned for its patented analytics; 15 years experience building models projecting expected OOP cost Allen Hatzimanolis, (CTO) establishes technical vision and architecture; finance and application development background MyClearview decision support 825,000 employees (expect 1.2m by 1/1/18); 3,000 employers,

18 About MyClearview Superior analytics and predictive value: User responses are mapped to a percentile of use; empirical distributions augmented by Monte Carlo simulation Algorithm accounts for the financial implications of medical episodes, not just visits or units of service Empirical data sourced from the Federal A/V Calculator using the Blue Health Intelligence (BHI) database million claimants Unique compared to other calculator models much quicker user experience, far less expensive, no set up time or effort, no distracting characters or avatars

19 High value to the employer, too MyCV employer cost typically equates to 0.1% to 0.2% of total premium, a rounding amount for a self-funded employer. Employer value: Supports a defined contribution, multi-choice, consumer-driven benefits strategy Appeals to multi-generational work force, mobile-friendly Reduces risk of HIPAA exposure for HR team Reduces dependence on nonproductive OE meetings No set up, quick turnaround

20 Decision Support Demo