COMARCH PRODUCT CATALOG MANAGEMENT

Transcription

1 COMARCH PRODUCT CATALOG MANAGEMENT

2 Comarch Product Catalog Management (PCM) enables telco operators to effectively manage product specifications and offers, as well as define product relations and bundles. It supports order management and service activation processes. The specific functionalities are listed below:

3 PRODUCT SPECIFICATION MANAGEMENT n Manage your product specifications, define the association and rules between various products, for example to define which products are available as standalone and which only in bundles. n Easily create new cross-product bundles. Defining various similar product variants is simplified with an inheritance functionality that allows the previously created product specifications to be reused. PRODUCT OFFERING MANAGEMENT n Define different types of offers for different customer segments, e.g. based on the end customer type, geographical location, or sales channel. n Construct an offer in reference to multiple definitions such as prices, promotions, upgrade rules, publications or termination dates. Sales Channels CRM Order Capture Self Care Order Capture Dealer Care Order Capture Order Management Customer Order Orchestration Customer Order Distribution Customer Order Tracking & Management Customer Order Lifecycle Management Product Offering Manager Sales Network Manager Product Catalog Designer Publisher Sales Support Product Specification Manager Pricing Algorithms Specification Manager Product Information Publisher Product Information Repository Cart Manager Recommendation Engine Quotation Engine Product Configurator Product Inventory Product Instances Product Lifecycle Management Pricing Algorithms Billing System Service Catalog CFS Specification Service Fulfillment Execution Service Catalog and Fulfillment Figure 1. Comarch Product Catalog Management architecture

4 FEATURES: n Management of product specifications and offerings n Product lifecycle management n Order tracking and orchestration n Inheritance of product specifications n Inbound and outbound integration with legacy BSS systems n Information model based on SID n Increased sales support by providing information about available products to sales channels PRODUCT LIFECYCLE MANAGEMENT Shorten the time-to-market for new products. To keep control of the product s lifecycle which is declining nowadays, implement effective management of the product retirement strategy, in order to keep maintenance and keep costs under control. SID-BASED DATA MODEL Reduce risks occurring from product data inconsistencies Comarch PCM is based on the TM Forum Information Framework (SID), also called the Shared Information Data model. The use of this SID model reduces product data inconsistency and enables the products to speak the same language.

5 SYNCHRONIZING WITH NON-SID COMPLIANT SYSTEMS The legacy BSS systems may not have their data model based on SID Comarch PCM can synchronize and integrate with these systems and act as the central product data repository. SALES CHANNEL SUPPORT n Deliver up-to-date information about available products to sales channel applications. Provide product quotations to interested customers, and assist order building by using the cart manager functionality. n Reduce the risks of order dropouts by having correct and consistent product data for the service fulfillment, and use the resource data to assist the product design. Comarch BSS PRODUCT CATALOG MANAGEMENT Sales Channels Comarch BSS PRODUCT CATALOG MANAGEMENT Customer Facing Services Product specifications, Offers, Changes, Service specifications, Resource specifications ESB / BPM Customer Facing Services Resources Customer Facing Services Connection with Service Inventory Catalog VAS 2G3G/LTE/IMS Core Acces Network EMS / NMS Figure 2. Example of integration product and service catalog

6 CONTACT US Visit for the contact information of our offices in the following countries: Albania Austria Belgium Brazil Canada Chile China Finland France Germany Italy Luxembourg Malaysia Panama Poland Russia Spain Switzerland UAE UK Ukraine USA ABOUT COMARCH Comarch is a provider of complete IT solutions for telecoms. Since 1993 the company has helped CSPs on 4 continents optimize costs, increase business efficiency and transform BSS/OSS operations. Comarch solutions combine rich out-of-thebox functionalities with high configurability and are complemented with a wide range of services. The company s flexible approach to projects and a variety of deployment models help telecoms make networks smarter, improve customer experience and quickly launch digital services, such as cloud and M2M. This strategy has earned Comarch the trust and loyalty of its clients, including the world s leading CSPs: Vodafone, T-Mobile, Telefónica, E-Plus, KPN and MTS. Copyright Comarch All Rights Reserved telco-enquiries@comarch.com telecoms.comarch.com