E-Government Interoperability Infrastructure Development Business Alliance Forum, Qingdao, May E Infrastructure Development

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1 2 nd E-Government Interoperability Infrastructure Development nd APEC E-Commerce E Business Alliance Forum, Qingdao, May 2006 Mr. Thomas Lee 李猷達 Chief Technology Officer Center for E-Commerce E Infrastructure Development The University of Hong Kong

2 Interoperability Seamless integration of heterogeneous systems Protocol interoperability: : reliable data exchange across systems and organizations over network Information interoperability: : same understanding of information across systems and organizations E-Government interoperability Government-to to-government (G2G) Government-to to-business (G2B) Systems interoperate to perform cross- organization business process automatically 2

3 Weather Data Everywhere 3

4 System Retrieval of Weather Data 300+ web sites, mass media, telecom operators retrieve weather data from HK Observatory Past: Download Hong Kong Observatory web pages Decode the HTML page and extract weather data Problem: a slight change to layout would cause problems to these users Now: Use XML ~HK$3,000 annual charge for accessing XML weather data 4

5 System-to to-system dangerous goods declaration Shipping Agents Paper submission 1 Web submission 2 Internet Marine Dept Hermes MSH 3 XML submission ebxml Message Service over HTTPS on VPN Hermes MSH 5

6 2004 Digital 21 Strategy Objectives Improve customer interface and promote Customer Relations Management (CRM) Promote service integration with the aid of business process re- engineering Enhance accessibility to the Government and the transparency of process Leverage on the most appropriate technologies Improve the measurement of performance and the value of e-e Government initiatives Initiatives E-Government Interoperability Framework E-Government Infrastructure Services 6

7 HKSARG Interoperability Framework (IF) Provide client-centric centric joined-up government services to the public One-stop services and seamless information flow XML is a key component Protocol interoperability: IF technical specifications Recommendation on use of open standards for different applications Information Interoperability: XML Schema Design and Management Guide Central Data Registry 7

8 IF Technical Specifications *Analysis underpinning The HKSARG Interoperability Framework Recommendations 8

9 XML Schema Design and Management Guide Methodology to design XML data interfaces for G2G/G2B data exchange Based on international standardization methodologies, e.g. ebxml and UBL Used to implement G2G/G2B services and develop data standards HKO weather data standard Notifiable infectious disease information messaging system Dangerous goods declaration Regarded as international best practices Macau SARG plans to adapt this guide to standardize address 9

10 Central Data Registry Published standardized Common XML Schemas E.g. HKID#, Person Name, Free Format Address, etc. 10

11 E-Government Infrastructure Services (EGIS) At present, B/Ds have to set up their own environments to deliver e-servicese Substantial cost due to repetitive efforts of individual B/Ds Interoperability problem across different systems EGIS as central technology platform to deploy electronic public services Based on interoperable open standards suggested by IF, e.g. Web Services, ebxml,, PKI, etc. Content hosting, G2G/G2B messaging, e-paymente payment 11

12 G2G2B Services on EGIS OGCIO Dept B Dept C HKSARG OGCIO Web Services Hermes / ebxml e-government Infrastructure Service (EGIS) Recruitment Agents Issuance Companies Shipping Agents Clinics B2B Connector (Hermes Linux Box) Hermes Other products 12

13 egovernment Technology R&D E-government service integration technology G2G and G2B application integration E-government modeling and standardization Open standards, open architecture, open source From R&D results to commercial products Hermes G2B and B2B messaging gateway Adopted in EGIS as G2B gateway B2B Connector messaging appliance Adopted by companies to connect to EGIS Enterprise Data Architect Data modeling software to set XML data standards based on IF methodology 13

14 Hermes to Support B2B EDI on the Internet EDI Private Network Buyer EDI gateway Expensive!! Order Doc (EDI) EDI gateway Seller With Hermes Internet Buyer Hermes Order Doc (XML) Hermes Seller Cost effective, affordable by SMEs!! 14

15 Cost of Ownership Initial cost Programming cost EDI * US$40,000 $80,000 (Unix or Windows based) US$120,000 (mainframe) US$40,000 - $120,000 Hermes FREE If running on Linux US$3,000 (app development) Operational expenses US$ $1 per document Internet subscription (flat fee for unlimited usage) * Source: The Total Economic Impact of EDI by Forrester Research 15

16 Global Market Penetration Using Open Source Strategy Open-source e-commerce software downloaded by users from 80+ countries FreebXML.org international open-source initiative to promote open-source e-commerce e software 16

17 B2B Connector Plug-and and-play B2B appliance (Hermes inside) All-in in-one, low cost Supports open standards: ebxml,, AS2, Web Services Needs no programming File exchange through shared folders Supports data format conversion Extensible through plug-ins 17

18 Paperless Trading Fax machine for electronic documents? System-to to-system data exchange Manual data entry and checking saved Accurate data exchange Human errors avoided Round-the the-clock operation 18

19 Hermes and B2B Connector Deployed in EGIS OGCIO Dept B Dept C HKSARG OGCIO Web Services Hermes / ebxml e-government Infrastructure Service (EGIS) Recruitment Agents Issuance Companies Shipping Agents Clinics B2B Connector (Hermes Linux Box) Hermes Other products 19

20 Awards Linux Business Award 2005 Asia Pacific ICT Awards th HKCS IT IT Excellence Awards ebxml Asia Interoperability Certificate 20

21 Center for E-Commerce E Infrastructure Development HKU E-Commerce E R&D Center established since 2002 To create an infrastructure and environment that allows e-commerce to to pervade large and small businesses through technology innovation, industry collaboration, and knowledge cultivation. HK$32.7M (US$4.2M) Innovation and Technology Fund ebxml HK$9.5M Interoperability HK$14M SOA HK$ M Additional Industry Sponsorship HK$4.2M (cash and software) 21

22 Sustainable R&D Model Outsourcing Primitive Technology Technology Standardization R&D Collab. With Industry Pilot Deployment R&D Consulting R&D Input Mission and Vision Proven Technology Education Mass Deployment Technology Transfer Open Source Software Products Commercialization Licenses IT Community Services 22

23 Conclusion E-commerce capability enhances international competitiveness Key for Hong Kong to become a regional trade hub Software and standards are core e-transaction infrastructure technology Technology must be affordable, simple, and open for worldwide wide adoption Open source software and open standards University-industry industry partnership builds sustainable R&D model Government leadership in e-commerce e adoption is a critical success factor Information interoperability among Guangdong, Hong Kong, and Macao will be the next milestone 23

24 The End URL:

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