Report By: Ben Seaberry District Technology Plan Project List (Select Fields) Last Updated: 5/23/16. Page 1

Size: px
Start display at page:

Download "Report By: Ben Seaberry District Technology Plan Project List (Select Fields) Last Updated: 5/23/16. Page 1"

Transcription

1 ID PROJECT NAME Project Description Project Status Percent Due Date Completion Date Accreditation Location Impact 52 District Technology Plan update for Update District wide technology plan project list. Complete 100% 10/1/ /1/2012 III.C Outsource Printing Find third-party to provide printers and printing service for employees. Complete 100% 4/1/2013 4/1/2013 III.C Bond Technology Purchasing Standards and Process Technology Planning Bond Committee reviews all technology purchases by existing standards. Complete 100% 4/1/2013 4/1/2013 III.C.2. EVC; DO; SJCC 1 2 ERP Database Evaluation and Selection Investigation of Data Warehouse Options Determine whether to stay with Oracle or migrate to MS SQL. Complete 100% 12/1/ /1/2013 III.C.2. Investigate and evaluate various options for the development of a new Data Warehouse. Complete 100% 12/1/ /1/2013 III.C New HP Hardware for ERP System Purchased new HP hardware servers and storage. (Need to address backup.) Complete 100% 3/1/2014 3/1/2014 III.C.1., III.C.2. DO Page 1

2 14 Sierra Library System Implementation 53 New Public Websites 7 Federated Services for Office 365 Installed new application server and database server for Sierra Library System. New five year contract for technical support, maintainenance and library III.C.1., III.C.2., staff training. Complete 100% 3/1/2014 3/1/2014 II.B.1. Create new public websites for each college, District Office and Workforce Institute. Complete 100% 3/30/2014 3/30/2014 III.C.2. Implement Microsoft Federated Services for Office 365. Complete 100% 4/30/2014 4/30/2014 III.C.3. EVC; SJCC 54 District Technology Plan update for Update District wide technology plan project list. Complete 100% 6/1/2014 6/1/2014 III.C Physical Security Infrastructure Servers Implement Security Servers for Access Controls and Security Cameras for 40 S Market Building Complete 100% 6/30/2014 6/30/2014 III.C.2. EVC; DO; SJCC 57 Technology-Related Contract Review Careful review of technology contracts per legal counsel. Complete 100% 3/1/2015 6/30/2015 III.C.4. Page 2

3 21 MDF Relocation Discovery for EVC 58 BPR: Data Standards 59 BPR: Financial Aid Work with Dasher to develop Cooling and power requirements for the new MDF Data Center Equipment and the equipment moving from old MDF at Robles at EVC in the Student Center Complete 100% 12/15/ /15/2014 III.C.2. EVC; DO CampusWorks Business Process Review of Data Standards. Complete 100% 4/30/ /20/2014 III.C.4. EVC; DO; SJCC CampusWorks Business Process Review of Financial Aid. Complete 100% 6/1/ /30/2015 III.C.4. EVC; SJCC 55 District Technology Plan update for Update District wide technology plan project list. Complete 100% 12/20/ /20/2014 III.C NBCLearn Rollout 56 Upgrade Moodle to 2.7 Access through Library and Moodle servers. Complete 100% 1/10/2015 1/10/2015 III.C.1. EVC; SJCC Upgrade Moodle to next major release, 2.7. Complete 100% 1/15/2015 1/15/2015 III.C.2. EVC; SJCC 22 Implement New Firewalls at the District Office Implement 2 PAN Firewalls at each site with VPN access through the DO site Complete 100% 12/30/2014 1/30/2015 III.C.2. DO Page 3

4 20 South Campus AV and IT Infrastructure Planning Complete input for engineering drawings for network and AV at the South Campus. Complete 100% 12/1/2014 2/27/2015 III.C.1. EVC 23 Full IDF Evaluation and Discovery at EVC and SJCC Develop a plan to upgrade BDFs/IDFs with monitored access, proper HVAC and power for Network Refresh Complete 100% 2/15/2015 3/1/2015 III.C.2. EVC; SJCC 24 Network Discovery and Fiber Optics Testing Discover current state of the Network and develop project plan and timeline for the Network Refresh Complete 100% 2/15/2015 3/1/2015 III.C.2. EVC; DO; SJCC 99 CurricUNET Curriculum Planning System Implement the CurricUNET curriculum planning system for both colleges Complete 100% 6/30/2015 3/10/2015 III.C.2. EVC; DO; SJCC Online Student Educational Plan Student Planning and Degree Audit Implement an online student educational plan per SSSP. Complete 100% 3/30/2015 3/30/2015 III.C.2. EVC; SJCC Implement and rollout to students in phases. Complete 100% 5/30/2015 3/30/2015 III.C.2. EVC; SJCC 94 Colleague WebUI Rollout Install new Colleague WebUI applications on VM Windows Servers. Complete 100% 2/1/2015 4/1/2015 III.C.2. Page 4

5 93 Shibboleth Installation for OpenCCC Install Shibboleth identity manager for staff access to new OpenCCCApply Control Center. Complete 100% 2/1/2015 5/4/2015 III.C.1., III.C.3. EVC; DO; SJCC 61 BPR: Degree Audit, Counseling, Student Planning 62 BPR: Fiscal and Finance CampusWorks Business Process Review of Degree Audit, Counseling and Student Planning. Complete 100% 6/30/ /17/2014 III.C.4. EVC; SJCC; DO CampusWorks Business Process Review of Fiscal Services and Finance. Complete 100% 6/30/2015 5/8/2015 III.C.4. EVC; DO; SJCC 3 Data Element Dictionary 4 Installation of Analytics Systems Reporting (ASR) Data Element Dictionary for CROA implementation. Complete 100% 3/1/2015 5/30/2015 III.C.2. New Data Warehouse for Longitudinal Institutional Data. Complete 100% 5/30/2015 5/30/2015 III.C DO Network Data Center Move Phase I 63 BPR: HR and Payroll Create a new Data Center at the new DO and move the old Data Center resources. Complete 100% 6/8/2015 6/8/2015 III.C.1. DO CampusWorks Business Process Review of HR and Payroll. Complete 100% 12/31/ /15/2014 III.C.4. EVC; DO; SJCC Page 5

6 Degree Audit Update and 97 Maintenance Cycle Evaluate integration of CurricUNET with Colleague (after SQL 110 Conversion) CampusWorks to rebuild catalogs in Colleague and set up DA updates and best practices. Complete 100% 6/30/2015 6/30/2015 III.C.2. EVC; DO; SJCC Find out whether Curricunet can integrate directly with Colleague. Complete 100% 6/30/2015 6/30/2015 III.C.2. EVC; DO; SJCC 26 Upgrade Wireless Network at EVC (Phase 1) Replace most interior WAPs Complete 100% 6/30/2015 7/15/2015 III.C.2. EVC 100 SARS Configuration for Student Success Tracking and MIS Reporting Ensure SARS collecting all data needed per MIS requirements and automate processes to update Colleague with SARS data on a daily basis. Complete 100% 6/30/2015 8/28/2015 III.C.2. EVC; DO; SJCC 6 5 Enable Web-based entry for time and attendance for student workers. CROA Configuration for Departmental Program Review Reports Added to the June 14 update. Complete 100% 8/30/2015 8/30/2015 III.C.2. Implement a data warehouse system for Institutional Effectiveness reports. Complete 100% 6/30/ /15/2015 III.C New OpenCCCApply Application Implement new OpenCCCApply application. Complete 100% 10/1/ /15/2015 III.C.2. EVC; DO; SJCC Page 6

7 101 BPR: Admissions and Registration CampusWorks Business Process Review of Admissions and Registration. Complete 100% 11/30/ /30/2015 III.C.4. EVC; DO; SJCC 8 Implementation and Rollout of Ellucian CROA Reports Replace Oracle Reporting Portal and esql Oracle Reports. Need to prioritize reports. Complete 100% 9/30/ /30/2015 III.C Office 365 for Employees Roll out Office 365 for all district employees. Complete 100% 10/30/ /31/2015 III.C.2. DO; EVC; SJCC 116 BPR: Foundation/Advancemen t CampusWorks Business Process Review of Foundation/Advancement. Complete 100% 4/30/2015 5/8/2015 III.C Evaluate adoption of OEI CMS selection (Canvas) Upgrade Wireless Network at SJCC (Phase 2) Upgrade Wireless Network at SJCC (Phase 1) Consider whether to adopt Canvas at EVC and SJCC. Complete 100% 12/30/ /15/2015 III.C.2. EVC; DO; SJCC Replace remaining interior WAPs and some exterior WAPs Complete 100% 1/31/ /21/2015 III.C.2. EVC Replace WAPs in GE, Library and Student Services Complete 100% 6/30/ /30/2015 III.C.2. SJCC Page 7

8 35 Upgrade Wired Network Switches at SJCC ERP Database Conversion 9 Project Implementation and Rollout of Analytics Systems Reporting (ASR) 28 CROA Reports Implement New Firewalls at SJCC Form 1098-T Tax Document Services Upgrade all network wiring closets and data center with new network switches (Cisco to Juniper). Update power and HVAC in IDFs and BDFs as needed. Complete 100% 1/30/ /30/2015 III.C.2. SJCC Migrate from Oracle to Microsoft SQL Server for the underlying Colleague database. Complete 100% 1/30/2016 1/3/2016 III.C.1. Train the trainer model of training. Complete 100% 10/30/2015 1/4/2016 III.C.1. EVC; DO; SJCC Implement new firewalls at SJCC Complete 100% 1/30/2016 1/23/2016 III.C.2. SJCC Process 1098-Ts with help from Heartland. Complete 100% 1/30/2016 1/31/2016 III.C.2. EVC; DO; SJCC 67 District Technology Plan update for Develop a one-year operational plan based on the Strategic Initiatives, Project Lists and District Alignment. Complete 100% 11/30/2015 2/26/2016 III.C New Main Distribution Facility (MDF) for EVC Campus Network Build a new MDF at EVC in the Student Services building to replace MDF in Roble. Complete 100% 1/30/2016 3/8/2016 III.C.1. EVC; DO Page 8

9 32 New WebAdvisor Servers and Payment Gateway Install new payment gateway system. Complete 100% 3/14/2016 4/4/2016 III.C.2. EVC; DO; SJCC 77 District Technology Plan update for Update and prioritize the Project list for the District Technology Plan for Complete 100% 5/30/2016 5/12/2016 III.C AV-IT Classroom Design Guides 91 Office 365 for Students Develop updated AV-IT classroom design guidleines. In Progress 60% 6/30/2015 III.C.2. Automate process for Office 365 on board and off board for students In Progress 80% 6/30/2015 III.C.1. EVC; Milpitas; SJCC 29 Implement New Journaling System Consider offsite systems like MIMECast. Consider MS Campus Agreement resource. Compliance issue. In Progress 50% 10/30/2015 III.C AV-IT Design for Milpitas Joint-Use Provide specifications for AV and IT for new Joint-Use facility in Milpitas. In Progress 90% 10/30/2015 III.C.1. Milpitas; SJCC 69 PCI Compliance at all Locations Ensure that all payment card readers are PCI compliant. In Progress 50% 11/30/2015 III.C Best Practices for Technology Support Document best practices for providing technology support. In Progress 80% 2/15/2016 III.C.4. DO; EVC; SJCC Page 9

10 Move EVC Police Surveillance Equipment to new MDF Follett Bookstore Colleague Integration BPI: Admissions and 72 Registration Develop a life cycle replacement plan and budget for Data Center 16 Servers Move police surveillance equipment to new EVC MDF. In Progress 50% 1/30/2016 III.C.3. EVC Course materials listed by section in MyWeb class search. In Progress 80% 2/12/2016 III.C.2. DO; EVC; SJCC Implementation of Business Process Review of Admissions and Registration. In Progress 5% 8/31/2016 III.C.4. EVC; SJCC; DO Budget with unrestricted funds or bond funds. In Progress 20% 2/29/2016 III.C.2. DO; EVC; SJCC; 17 Network Applications Inventory Inventory all network applications and include server host names. In Progress 50% 2/29/2016 III.C.2. DO; EVC; SJCC; SJCC Gym AV and IT Infrastructure Planning DO Network Data Center Move Phase II Plan for IT and AV in new SJCC Gym. In Progress 60% 2/29/2016 III.C.1. SJCC Move DR Rack to EVC MDF. Move remaining viable servers to Data Center at DO. In Progress 50% 2/29/2016 III.C.1. DO Page 10

11 68 Hardware and Software Standards 73 BPI: Financial Aid 74 BPI: HR and Payroll 118 Canvas Shibboleth 76 BPI: Fiscal and Finance 109 Develop New MIS Submittal Process Document standards for DO and colleges. Articulate hardware and software standards for desktop and mobile platforms In Progress 75% 3/31/2016 III.C.1. Implementation of Business Process Review of Financial Aid. In Progress 25% 4/29/2016 III.C.4. EVC; DO; SJCC Implementation of Business Process Review of HR and Payroll. In Progress 50% 5/30/2016 III.C.4. DO; EVC; SJCC Develop Shibboleth connection to hosted Canvas for student and employee access. In Progress 20% 5/23/2016 III.C.3. EVC; DO; SJCC Implementation of Business Process Review of Fiscal and Finance. In Progress 75% 4/30/2016 III.C.4. EVC; DO; SJCC Develop new processes for MIS submittals In Progress 75% 5/30/2016 III.C.2. EVC; DO; SJCC 66 Develop a life cycle replacement plan and budget for computers Include a life cycle replacement plan for DO. School processes, inventory and replacement plan? In Progress 50% 5/31/2016 III.C.2. Page 11

12 70 Redesign Reorganization Chart for ITSS Complete review and redesign of ITSS organization. In Progress 75% 5/31/2016 III.C.1. DO 111 Ellucian Portal LDAP for Students and Employees Develop new Active Directory for students In Progress 80% 5/31/2016 III.C Pilot Canvas Pilot Canvas this summer 2016 and run concurrently with Moodle through spring In Progress 75% 6/3/2016 III.C.1., III.C.2. EVC; DO; SJCC 37 New Fiber Optics Cabling at EVC Select fiber design consultant, develop bid document, select contractor, install new fiber from new MDF to all buildings - also install Category 6 cabling for additional WAPs, security cameras and VOIP phones in the Acacia building. In Progress 30% 6/30/2016 III.C.2. EVC; DO Develop Wireless Access Control System TrackIt: Self-Service Solutions Deploy user accounts to authenticate to wireless. In Progress 60% 6/30/2016 III.C.3. Implement self service options for help desk support per TrackIt. In Progress 50% 6/30/2016 III.C.4. DO; EVC; SJCC; Page 12

13 79 IT Project Management Processes 80 Disaster Recovery Plan Develop process and documentation plan for various types of Project Plans In Progress 25% 6/30/2016 III.C.1. DO Combine all disaster recovery documents and revise to form Disaster Recovery Plan In Progress 20% 6/30/2016 III.C.3. DO 81 Provide Offsite Backup with Disk to Disk backups for DO, EVC and SJCC Use the WAN to backup data, disk to disk, between district sites. In Progress 50% 6/30/2016 III.C.3. EVC; DO; SJCC 82 Penetration Testing and Red Team Development Create a plan to test the Secure infrastructure once in place and have it 3rd party verified by a pentration testing firm In Progress 75% 6/30/2016 III.C.2. DO 84 Canvas Off Hours Support Implement Canvas off-hours support for student and faculty. In Progress 50% 6/30/2016 III.C BPI: Degree Audit, Counseling, Student Planning TrackIt: Change Management Implementation of Business Process Review of Degree Audit, Counseling, Student Planning. In Progress 90% 11/30/2015 III.C.4. EVC; DO; SJCC Use Change Management module in TrackIt to track ITSS change requests and approval process. In Progress 50% 6/30/2016 III.C.2. DO Page 13

14 121 TrackIt: Automated Solutions Implement TrackIt policies to automatically potential solutions based on subject line of . In Progress 50% 6/30/2016 III.C.4. DO; EVC; SJCC; 30 Replace the Sophos Appliance for SPAM/Malware Filtering Replace or upgrade Sophos Appliance for filtering of spam and malware. In Progress 50% 7/31/2016 III.C Implement New Firewalls at EVC Implement new firewalls at EVC In Progress 50% 8/12/2016 III.C.2. EVC 115 Single Sign-on for District Applications 10 Shadow System Removal 39 Implement Endpoint Management Solution , MyWeb, WebUI, Canvas, Wireless, Windows In Progress 20% 8/19/2016 III.C.1. Use ERP systems to the greatest extent and move shadow systems. In Progress 25% 8/30/2016 III.C.2. Implement patch management for computer endpoints. In Progress 0% 8/30/2016 III.C.2. DO; EVC; SJCC; 41 Network Management and Monitoring for Firewalls Network management and monitoring solutions will be rolled out with the Palo Alto Firewalls. In Progress 40% 8/30/2016 III.C.3. DO; EVC; SJCC Page 14

15 42 Network Management and Monitoring for Switches Network management and monitoring solutions will be rolled out with Juniper switch installations. In Progress 40% 8/30/2016 III.C.3. DO; EVC; SJCC 43 Network Management and Monitoring for Wireless Network management and monitoring solutions will be rolled out with Aerohive wireless system. In Progress 66% 8/30/2016 III.C.3. DO; EVC; SJCC 44 District Intranet Development and Rollout SharePoint Intranet to replace Public Folders and work for project sites. In Progress 20% 8/30/2016 III.C Upgrade Wired Network Switches at EVC Replace most interior WAPs In Progress 25% 8/30/2016 III.C.2. EVC Upgrade Wireless 48 Network at EVC (Phase 2) Upgrade Wireless Network at SJCC (Phase 50 3) Replace remaining WAPs and install exterior WAPs In Progress 50% 8/30/2016 III.C.2. EVC Replace remaining exterior WAPs In Progress 20% 8/30/2016 III.C.2. SJCC 112 Ellucian Mobile Application Implement Ellucian Mobile application. Rosters, maps, registration, college web links. Free mobile application download on ios and Android. In Progress 0% 8/30/2016 III.C.2. EVC; SJCC Page 15

16 113 SARS Integration with Colleague Implement daily or weekly integration of SARS data into Colleague so data is accessible to Counsellors, etc., on a timely basis In Progress 20% 8/30/2016 III.C.2. EVC; DO; SJCC TrackIt: Upgrade 122 Software 98 Upgrade TrackIt software to latest version. In Progress 20% 6/30/2016 III.C.4. Implement Synoptix for Ellucian financial reporting. In Progress 0% 8/31/2016 III.C.2. DO DO; EVC; SJCC; Upgrade VOIP System throughout District District Technology Plan Revision Select a vendor to assist in developing an RFP and evaluating proposals to select a vendor. In Progress 10% 1/27/2017 III.C.2. Develop a new five year district wide strategic technology plan. In Progress 10% 2/1/2017 III.C.2. EVC; DO; Milpitas; SJCC; 18 Bond Technology Projects Overall Management Coordination with District Facilties, Ann Kennedy Group and Gilbane. In Progress 50% 6/30/2017 III.C.2. DO; EVC; SJCC 83 WaitList Automation Develop and automate rules for processing the waitlists. Not Started 0% 8/19/2016 III.C.1. EVC; SJCC Page 16

17 114 Update SARS software Use Office 365 for all Official Student Exploratory - Implement ImageNow for Fiscal Services Online Transcript Requests Update SARS with latest versions for SARS TRAK, SARS GRID and SARS Communications (consider texting option) Not Started 0% 8/30/2016 III.C.1. EVC; DO; SJCC If approved, use Office 365 for all official sent to students. Waiting 0% 3/30/2016 III.C.2. EVC; DO; SJCC Review use of ImageNow. Expand to Fiscal Services. Waiting 75% 6/30/2016 III.C.1. DO; EVC; SJCC Consider partnering with National Student Clearinghouse Waiting 5% 7/31/2016 III.C.2. DO; EVC; SJCC 45 Ellucian Portal Development and Rollout Review benefits of Ellucian Portal and implement if merited. Waiting 5% 12/30/2016 III.C Develop a Network Security Plan Develop a three year network security plan. Waiting 20% 12/30/2016 III.C.2. DO; EVC; SJCC; 85 ITSS Guiding Principles See Tech Plan for examples of Guiding Principles and adopt/adapt or create new guiding principles for IT. Waiting 7/31/2017 III.C.5. DO Page 17

18 Create faculty instructional development labs, staffed by instructional designers and technologists at each This item needs further campus review. Waiting III.C.4. EVC; SJCC Create online interactive collaborative work spaces for all advisors and their advisees Create online interactive collaborative work spaces for all student and academic groups Hire professional instructional designers at each campus and articulate and implement an instructional design process June 14 plan has 4 items for this (p. 67) Waiting III.C.4. EVC; SJCC June 14 plan has 4 items for this (p. 67) Waiting III.C.4. EVC; SJCC This item needs further review. Waiting III.C.4. EVC; SJCC Page 18

A D D R E S S Q U E S T I O N S A N D F E E D B A C K T O N I C K.LA U D A T S J E C C D. E D U

A D D R E S S Q U E S T I O N S A N D F E E D B A C K T O N I C K.LA U D A T S J E C C D. E D U SJECCD TACTICAL INFORMATION TECHNOLOGY PLAN FOR FY 2013 AND 2014 May, 2013 FINAL DRAFT A D D R E S S Q U E S T I O N S A N D F E E D B A C K T O N I C K.LA U D A T O @ S J E C C D. E D U T A B L E O F

More information

San Jose/Evergreen Community College District District Technology Services and Support Report for

San Jose/Evergreen Community College District District Technology Services and Support Report for San Jose/Evergreen Community College District District Technology Services and Support Report for 2008-09 Tom Onwiler, Acting Chief Technology Officer General Observations General Comments During the past

More information

NECC STRATEGIC THEME: NECC Key Performance Indicator:

NECC STRATEGIC THEME: NECC Key Performance Indicator: DIVISION: Information Technology FISCAL YEAR: 2008 1. Engage Students As Active Learners Continue to improve computer labs & smart classrooms Add smart classrooms, replace & enhance labs Report number

More information

IT Services Fiscal Year 2008 Report

IT Services Fiscal Year 2008 Report IT Fiscal Year 2008 Report The IT fiscal year 2008 (FY2008) report covers activities between July 1, 2007 and June 30, 2008. In November 2007 a change of IT leadership was made when CampusWorks began a

More information

APPENDIX A BANNER AND THIRD PARTY PROJECTS

APPENDIX A BANNER AND THIRD PARTY PROJECTS APPENDIX A BANNER AND THIRD PARTY PROJECTS SUMMARY OF PROJECTS FROM DISTRICT ITS STRATEGIC PLAN (July 2013) The District Strategic Plan for ITS Projects was approved by the Chancellor s Cabinet members

More information

Infrastructure, Systems, and Support Annual Report

Infrastructure, Systems, and Support Annual Report Infrastructure, Systems, and Support Annual Report 2006-2007 The College s core infrastructure, computer systems, and community support functions have achieved significant objectives set forth over the

More information

Goal 1: CONTINUED DEVELOPMENT OF ADVANCED TECHNICAL SERVICES

Goal 1: CONTINUED DEVELOPMENT OF ADVANCED TECHNICAL SERVICES INFORMATION TECHNOLOGY SERVICES University Technology Administration, Infrastructure and Support Computing Technology Support Fiscal Year 2016-2017 Overview Computing Technology Support provides centralized

More information

NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN

NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN 2011-2015 Reviewed by Technology Advisory Committee 12-14-2010, 6-19-12, 6-18-13, 6-17-14; Updated Status 12-13-2011,

More information

Strategic Plan. The College of New Jersey Information Technology

Strategic Plan. The College of New Jersey Information Technology Strategic Plan The College of New Jersey Information Technology Information Technology The College of New Jersey Introduction Information Technology at The College of New Jersey is comprised of four separate

More information

Banner Major Project Priorities for (Hot Priorities Ranked 1 through 17 by Banner Chairs)

Banner Major Project Priorities for (Hot Priorities Ranked 1 through 17 by Banner Chairs) The Banner Major Project List was developed by the Banner User Chairs Committee from March 2004 through September 2004 and priorities were assigned to the top 17 projects. The Banner User Chairs Committee

More information

Achieving the Dream Goal:

Achieving the Dream Goal: DI VISION: Information Technology FISCAL YEAR: 2010 1. Engage Students As Active Learners 1a. Continue to improve computer labs & smart classrooms Replace equipment to ensure a four year life cycle in

More information

Information Resource Committee (IRC) Report for

Information Resource Committee (IRC) Report for Information Resource Committee (IRC) The Information Resource Committee (IRC) moved forward with the recommendations submitted with its 2015-2016 Executive Summary Report, addressing the following action

More information

Technology Strategic Plan Middlesex Community College 2016_2019

Technology Strategic Plan Middlesex Community College 2016_2019 Technology Strategic Plan Middlesex Community College 2016_2019 Revised 05/23/2016 Brad Yoder Chief Technology Officer 1 I. Executive Summary... 3 II. Technology Operations... 4 A. Governance... 4 1. Cabinet...

More information

IT Service Catalog College of Arts & Sciences

IT Service Catalog College of Arts & Sciences IT Service Catalog College of Arts & Sciences Backups and Storage (Enterprise) Backups and Storage End User A&S IT helps users backup and store data using UNM-approved storage methods and services including

More information

Achieving the Dream Goal:

Achieving the Dream Goal: DI VISION: Information Technology FISCAL YEAR: 2010 1. Engage Students As Active Learners 1a. Continue to improve computer labs & smart classrooms Replace equipment to ensure a four year life cycle in

More information

NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN

NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT DISTRICT INFORMATION SERVICES TECHNOLOGY PLAN 2011-2015 Reviewed by Technology Advisory Committee 12-14-2010; I.S. Staff Retreat Updated Status 12-13-2011;

More information

Information Technology Services (ITS)

Information Technology Services (ITS) Information Technology Services (ITS) District ITS staff is responsible for centralized information systems and services that provide technology solutions for the College and District operations. The services

More information

APPENDIX A BANNER AND THIRD PARTY PROJECTS

APPENDIX A BANNER AND THIRD PARTY PROJECTS Below is an Updated List of Technology Projects contained in the District Technology Plan over the past several years for our two colleges and district which includes planned and completed as of April

More information

Information Technology NIPR

Information Technology NIPR LASSEN COMMUNITY COLLEGE David Corley Director of Information Technology Logan Merchant Information Technology Specialist II Jacob Freitas - Information Technology Specialist II Mathew Montgomery - Information

More information

Texoma Community Center

Texoma Community Center Texoma Community Center Request for Proposals EHR Platform Technology and Infrastructure Issued: September 12, 2016 Infrastructure and Technology Texoma Community Center (TCC) manages its own infrastructure

More information

AVANTUS TRAINING PTE LTD

AVANTUS TRAINING PTE LTD [MS10979]: Microsoft Azure Fundamentals Length : 2 Days Audience(s) : IT Professionals Level : 100 Technology : Azure Delivery Method : Instructor-led (Classroom) Course Overview This course provides the

More information

2017 Accomplishments

2017 Accomplishments Information Systems The Information Systems Department is responsible for implementing and maintaining technology solutions for all county departments along with the server and network infrastructure that

More information

Langara College. Information Technology. IT Info-Session Oct 2016 INFORMATION TECHNOLOGY

Langara College. Information Technology. IT Info-Session Oct 2016 INFORMATION TECHNOLOGY Langara College Information Technology IT Info-Session Oct 2016 Agenda IT Strategic Plan IT Governance IT Service Desk New Building Update Printing & A/V Updates Project Updates Email Migration: O365 Update

More information

Implementing Microsoft Azure Infrastructure Solutions

Implementing Microsoft Azure Infrastructure Solutions Implementing Microsoft Azure Infrastructure Solutions Course # Exam: Prerequisites Technology: Delivery Method: Length: 20533 70-533 20532 Microsoft Products Instructor-led (classroom) 5 Days Overview

More information

ITS Department FY

ITS Department FY ITS Department FY 2015 2016 2015 Major Accomplishments 2016 Planned Major Projects Capital Improvement Project Budget Impact/Explanation Questions & Answers FY 2014 2015 Accomplishments: Network (Local

More information

Information Technology Major Accomplishments FY 16-17

Information Technology Major Accomplishments FY 16-17 Information Technology Major Accomplishments FY 16-17 ENTERPRISE SYSTEMS GROUP Enterprise Systems Completed 3234 Work Orders this year. (Note: We processed 2.4% (75) more work orders despite losing two

More information

IT Service Management with System Center Service Manager

IT Service Management with System Center Service Manager IT Service Management with System Center Service Manager Course 10965C - Five days - Instructor-led - Hands-on Introduction This five day course will provide students with the key knowledge required to

More information

How to Choose a Managed Services Provider

How to Choose a Managed Services Provider How to Choose a Managed Services Provider Finding Peace of Mind If you re outsourcing your IT services, you need to find a Managed Services Provider you can trust. A technology partner with the experience,

More information

IT Service Management with System Center Service Manager

IT Service Management with System Center Service Manager IT Service Management with System Center Service Manager Course # Exam: Prerequisites Technology: Delivery Method: Length: 10965 Microsoft System Center Service Manager Instructor-led (classroom) 5 Days

More information

Questions and Answers. For. NETWORK Services RFP #

Questions and Answers. For. NETWORK Services RFP # Questions and Answers For NETWORK Services RFP # 13170501 1. Can a tour of the supported facilities be available to be scheduled this week or next week?*, not at this time 2. Can the points of contacts

More information

THREE YEAR ON-SITE COMPREHENSIVE IT SERVICES FOR THE DES PLAINES PUBLIC LIBRARY, No

THREE YEAR ON-SITE COMPREHENSIVE IT SERVICES FOR THE DES PLAINES PUBLIC LIBRARY, No THREE YEAR ON-SITE COMPREHENSIVE IT SERVICES FOR THE DES PLAINES PUBLIC LIBRARY, No. 09-2016 The Des Plaines Public Library (DPPL) is requesting proposals from qualified IT service companies (hereinafter

More information

NE IT Service Management with System Centre 2016

NE IT Service Management with System Centre 2016 NE-10965 IT Service Management with System Centre 2016 Summary Duration 5 Days Audience IT Professionals Level 300 Technology Microsoft System Centre 2012 Delivery Method Instructor-led (Classroom) Training

More information

Administering System Center Configuration Manager and Intune (NI114) 40 Hours

Administering System Center Configuration Manager and Intune (NI114) 40 Hours Administering System Center Configuration Manager and Intune (NI114) 40 Hours Outline Get expert instruction and hands-on practice configuring and managing clients and devices by using Microsoft System

More information

IT Service Management with System Center Service Manager

IT Service Management with System Center Service Manager IT Service Management with System Center Service Manager 10965C; 5 Days, Instructor-led Course Description This five-day course will provide students with the key knowledge required to deploy and configure

More information

HPU Initial IT Assessment - > OIT Score Card 9/16/ > 6/13/2014

HPU Initial IT Assessment - > OIT Score Card 9/16/ > 6/13/2014 HPU Initial IT Assessment - > OIT Score Card 9/16/2013 - > 6/13/2014 Issue Problem Impact Recommended Action Action Progress Personnel Student to IT Customer confidence! Target a Student to! Conducted

More information

LIBRARIES OF MIDDLESEX AUTOMATION CONSORTIUM TECHNOLOGY PLAN,

LIBRARIES OF MIDDLESEX AUTOMATION CONSORTIUM TECHNOLOGY PLAN, LIBRARIES OF MIDDLESEX AUTOMATION CONSORTIUM TECHNOLOGY PLAN, 2007-2010 VISION: The Libraries of Middlesex Automation Consortium (LMxAC) provides cutting edge electronic library services to the patrons

More information

State: Original. July 2015 June Status: Planned. State: Original. July 2015 June 2018

State: Original. July 2015 June Status: Planned. State: Original. July 2015 June 2018 GOAL 4: Infrastructure: Provide a high-performance infrastructure that takes advantage of innovative technologies that can reduce costs, promote ready access, and improve communication and collaboration

More information

RONALD E. HENRY, II AREAS OF EXPERTISE EDUCATION

RONALD E. HENRY, II AREAS OF EXPERTISE EDUCATION March 2017 Finance and Administration 9447 Information Technology Services Director, Information Tech Services Assists the VP for Finance and Administration and the Leadership Team in establishing and

More information

Information Technology STRATEGIC PLAN

Information Technology STRATEGIC PLAN Information Technology 2018 2022 STRATEGIC PLAN October 30 th, 2017 IT Strategic Plan 2018-2022 Table of Contents Introduction... 3 Mission of IT... 3 Primary Service Delivery Objectives... 3 Availability

More information

Office of Technology and Information Systems

Office of Technology and Information Systems Harford County Public Schools Fiscal 2020 Budget Program Overview and Information Systems The functions across all areas of the organization including Instruction, Operations, Maintenance, and Administration.

More information

A different perspective.

A different perspective. A different perspective. Information Technology Strategic Plan Step 4 Develop Roadmap Red River College February 2006 Table of Contents Positioning Step 4 Develop Roadmap Technology Roadmap Major Initiatives

More information

ICT budget and staffing trends in Germany

ICT budget and staffing trends in Germany ICT budget and staffing trends in Germany Enterprise ICT investment plans to 2013 January 2013 TABLE OF CONTENTS 1 Trends in ICT budgets... Error! Bookmark not 1.1 Introduction... Error! Bookmark not 1.2

More information

CORPORATE SERVICES AND FACILITIES Information Technology 2019 Business Plan

CORPORATE SERVICES AND FACILITIES Information Technology 2019 Business Plan CORPORATE SERVICES AND FACILITIES OVERVIEW The (IT) department provides leadership in innovative application of computer technology, geographic information system (GIS) services, the City s website, desktop

More information

Enterprise Application Systems 3/7/2016 Bob Hughes

Enterprise Application Systems 3/7/2016 Bob Hughes Enterprise Application Systems 3/7/2016 Bob Hughes OnBase Document Imaging System: The Transcript Capture project is nearing completion, and will be going into production March 15. This includes Electronic

More information

Service Level Description (SLD) for Physics IT Support

Service Level Description (SLD) for Physics IT Support Service Level Description (SLD) for Physics IT Support This document is an attempt to define the services provided to the department by `central` IT support. It has been circulated to the department for

More information

Information Technology Services Department End of Year Report Application Services

Information Technology Services Department End of Year Report Application Services Information Technology Services Department End of Year Report 2012-2013 This report will detail achievements of the Information Technology Services department at the Oregon Institute of Technology for

More information

Major Computer Systems & Upgrades. DWP-NC MOU Committee Meeting August 4, 2018

Major Computer Systems & Upgrades. DWP-NC MOU Committee Meeting August 4, 2018 Major Computer Systems & Upgrades DWP-NC MOU Committee Meeting August 4, 2018 Today s Speakers Donna Stevener Donna Stevener is LADWP s Chief Administrative Officer (CAO). Stevener oversees the Joint System,

More information

U N I V E R S I T Y S Y S T E M S S T A T U S U P D A T E

U N I V E R S I T Y S Y S T E M S S T A T U S U P D A T E U N I V E R S I T Y S Y S T E M S S T A T U S U P D A T E MARCH 2010 TECHNOLOGY SOLUTION CENTRE With retail and Apple computer sales moving to the Bookstore and institutional sales remaining in University

More information

IMPLEMENTING MICROSOFT AZURE INFRASTRUCTURE SOLUTIONS

IMPLEMENTING MICROSOFT AZURE INFRASTRUCTURE SOLUTIONS IMPLEMENTING MICROSOFT AZURE INFRASTRUCTURE SOLUTIONS Course Duration: 5 Days About this course This course is aimed at experienced IT professionals who currently administer their on-premise infrastructure.

More information

NECC STRATEGIC THEME: 1, 2. NECC Key Performance Indicator: 6

NECC STRATEGIC THEME: 1, 2. NECC Key Performance Indicator: 6 DIVISION: Information Technology Department 1: IT NOC (Network Operations Ctr.) FISCAL YEAR: NECC STRATEGIC THEME: 1, 2 Department 2: Note: there may be no Department 1 or 2 Strategic Initiative Upgrade

More information

Digital Strategic Plan (DSP) and Enterprise Resource Planning Annual Update

Digital Strategic Plan (DSP) and Enterprise Resource Planning Annual Update Digital Strategic Plan (DSP) and Enterprise Resource Planning Annual Update SEPTEMBER 19, 2017 CITY COUNCIL WORK SESSION PRESENTERS: JOVAN GROGAN SAVITA CHAUDHARY TASHA TERVALON 1 AGENDA / Slides Summary

More information

Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led

Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led Lincoln Land Community College Capital City Training Center 130 West Mason Springfield, IL 62702 217-782-7436 www.llcc.edu/cctc Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led

More information

SRJC SYSTEMS CHANGE UPDATE SIS

SRJC SYSTEMS CHANGE UPDATE SIS SRJC SYSTEMS CHANGE UPDATE SIS S I S R E P L A C E M E N T H I S T O R Y / U P D A T E / P L A N J A N U A R Y 2 5, 2 0 1 7 D R. S C O T T C O N R A D I T D I R E C T O R, S R J C AGENDA Goals/ SIG Evaluation

More information

What s New with Ellucian and the Transformation of Banner by Ellucian? Rick Skeel Director, Product Management Ellucian BUGMI September 2015

What s New with Ellucian and the Transformation of Banner by Ellucian? Rick Skeel Director, Product Management Ellucian BUGMI September 2015 What s New with Ellucian and the Transformation of Banner by Ellucian? Rick Skeel Director, Product Management Ellucian BUGMI September 2015 Agenda 1 Banner Today 2 Ellucian XE: Setting the Stage Ellucian

More information

Information Technology

Information Technology Program Review - 2015-2016 Department Purpose Describe the purpose of the Discipline/Program/Service. IT department plans, designs, implements, and coordinates a variety of information technologies to

More information

SSL ClearView Reporter Data Sheet

SSL ClearView Reporter Data Sheet SSL ClearView Reporter Data Sheet Written expressly for the Juniper Networks SSL VPN, the SSL ClearView Reporter application takes log data from one or more SSL VPN devices and generates feature-rich reports

More information

Administrative Services About Administrative Services

Administrative Services About Administrative Services About The Department oversees and directs the operations of Finance, Human Resources, Sales Tax, Purchasing, Information Technology, Risk Management, Budget, the Public Information Office, Front Desk Reception,

More information

Faculty Curriculum Development Workstation Replacement

Faculty Curriculum Development Workstation Replacement Technology Objectives 2004-2005 Objective 1 Student Workstation Replacement & Cascading Plan, identify, evaluate, and implement student workstation replacement plan to keep student computer equipment up-to-date.

More information

Information Technology Services Department. End of Year Report

Information Technology Services Department. End of Year Report Information Technology Services Department End of Year Report 2009-2010 This report encompasses the achievements of the Information Technology Services department at the Oregon Institute of Technology

More information

INFORMATION TECHNOLOGY STRATEGY Mission. Vision. Priorities

INFORMATION TECHNOLOGY STRATEGY Mission. Vision. Priorities Mission INFORMATION TECHNOLOGY STRATEGY 2010-14 Support the University s key processes by providing: Excellent, customer-focussed, cost efficient services and support A robust, secure and accessible architecture.

More information

10965D: IT Service Management with System Center Service Manager

10965D: IT Service Management with System Center Service Manager 10965D: IT Service Management with System Center Service Course Details Course Code: Duration: Notes: 10965D 5 days Elements of this syllabus are subject to change. About this course This five-day course

More information

Designed and Deployed SharePoint 2013 Infrastructure - led migration project from SharePoint 2007 to SharePoint 2013.

Designed and Deployed SharePoint 2013 Infrastructure - led migration project from SharePoint 2007 to SharePoint 2013. We are proud of our clients and the trust they place in WTI Networks. We strive to make each and every customer feel as if they are the only one we have. Here are some recent companies that are enjoying

More information

Technology Strategic Plan

Technology Strategic Plan Rev. Date: 10/26/16 Technology Strategic Plan FY 2015-2018 August 2014 Revised: March 2016 Planning Process The FY 2015-18 Technology Strategic Plan was developed in the spring 2014 by the Chief Information

More information

REQUEST FOR PROPOSAL (RFP) Records Management. In SharePoint

REQUEST FOR PROPOSAL (RFP) Records Management. In SharePoint REQUEST FOR PROPOSAL (RFP) For Washington County, Minnesota Records Management In SharePoint May 22, 2018 Table of Contents Notice of Request for Proposal 3 A. Introduction and Background 1. Project Overview.

More information

Imagine what technology, devices, and systems we will need in the next 5 years

Imagine what technology, devices, and systems we will need in the next 5 years https://www.domo.com/solution/data-never-sleeps-6 Imagine what technology, devices, and systems we will need in the next 5 years Technology and Information Analysis Division Vice President, CIO Director

More information

MS Integrating On-Premises Core Infrastructure with Microsoft Azure

MS Integrating On-Premises Core Infrastructure with Microsoft Azure MS-10992 Integrating On-Premises Core Infrastructure with Microsoft Azure COURSE OVERVIEW: This three-day instructor-led course covers a range of components, including Azure Compute, Azure Storage, and

More information

Information Technology Strategic Plan /13/2012

Information Technology Strategic Plan /13/2012 Information Technology Strategic Plan 2012 7/13/2012 Unit Mission Statement: Information Technology Shared Services is dedicated to providing unparalleled service and support to the UC Davis College of

More information

IT Sample Duties and Responsibilities Statements BAND A POSITION CONCEPT: ENTRY / INTERMEDIATE / INDEPENDENT WORKER

IT Sample Duties and Responsibilities Statements BAND A POSITION CONCEPT: ENTRY / INTERMEDIATE / INDEPENDENT WORKER Multi-user System Administration Systems & Services Administration Installs, tests, implements, monitors, tunes, and maintains all related software products Rack-mounts servers and installs server hardware

More information

GENERAL INFORMATION. Title: IT Systems and Infrastructure Administrator. Classification: Exempt

GENERAL INFORMATION. Title: IT Systems and Infrastructure Administrator. Classification: Exempt GENERAL INFORMATION Title: IT Systems and Infrastructure Administrator Classification: Exempt Reports to: Director of Technology and Digital Initiatives Date: 6/1/18 JOB DESCRIPTION Summary/Objective The

More information

Administering Microsoft System Center Configuration Manager and Cloud Services Integration (beta) (703)

Administering Microsoft System Center Configuration Manager and Cloud Services Integration (beta) (703) Administering Microsoft System Center Configuration Manager and Cloud Services Integration (beta) (703) Configure and Maintain a Configuration Manager Management Infrastructure Configure the management

More information

10965D: IT Service Management with System Center Service Manager

10965D: IT Service Management with System Center Service Manager 10965D: IT Service Management with System Center Service Duration: 5 days; Instructor-led WHAT YOU LEARN This five-day course will provide students with the key knowledge required to deploy and configure

More information

IT Strategic Plan. Executive Summary. Introduction

IT Strategic Plan. Executive Summary. Introduction IT Strategic Plan Supporting the Mission of the University with Planned and Managed Information Technology Resources and Services Executive Summary Introduction The Information Systems Security Policy

More information

COMPUTING TECHNOLOGY SUPPORT GOALS & OBJECTIVES ACCOMPLISHMENTS. Information Technology Services AND AUGUST 1, 2014 SUBMITTED BY:

COMPUTING TECHNOLOGY SUPPORT GOALS & OBJECTIVES ACCOMPLISHMENTS. Information Technology Services AND AUGUST 1, 2014 SUBMITTED BY: Information Technology Services COMPUTING TECHNOLOGY SUPPORT GOALS & OBJECTIVES AND ACCOMPLISHMENTS 2013-2014 AUGUST 1, 2014 SUBMITTED BY: ALEXIS A. MORALES ASSISTANT DIRECTOR, UNIVERSITY TECHNOLOGY ADMINISTRATION

More information

District IT Service Catalog

District IT Service Catalog 2014 15 District IT Catalog District IT Catalog This Catalog provides a listing of each service offered by District IT. Each described service includes a service level agreement (SLA) and how a particular

More information

Adrian Garcia, Chief Technology Officer

Adrian Garcia, Chief Technology Officer Adrian Garcia, Chief Technology Officer Infrastructure To efficiently maintain and support a single, district wide, state-of-the art infrastructure that will provide for all electronic data needs. Teaching

More information

Information Services and Technology FY Performance Plan

Information Services and Technology FY Performance Plan I. MISSION STATEMENT The Information Systems and Technology Department assists county departments in achieving their stated business goals by effectively deploying information management services and providing

More information

LORETO COLLEGE Coorparoo

LORETO COLLEGE Coorparoo LORETO COLLEGE Coorparoo POSITION DESCRIPTION Position: Systems Engineer (SysEng) Level 3 Location: Technology Services and Support (TSS) Team Position status: Full-time 2 Years contract Reports to/supported

More information

Basic IT Bundle Service Level Expectation

Basic IT Bundle Service Level Expectation Basic IT Bundle Service Level Expectation November 2016 Service Level Expectation Template 1 Basic Information Technology Bundle Service Level Expectation Document Service Overview... 3 Service Features...

More information

SAN DIEGO COMMUNITY COLLEGE DISTRICT ANNUAL WORK PLAN (AWP) JULY, JUNE, 2009

SAN DIEGO COMMUNITY COLLEGE DISTRICT ANNUAL WORK PLAN (AWP) JULY, JUNE, 2009 SAN DIEGO COMMUNITY COLLEGE DISTRICT INFORMATION TECHNOLOGY ANNUAL WORK PLAN (AWP) FOR JULY, 2008 - JUNE, 2009 I. INTRODUCTION This Annual Work Plan (AWP) was mutually developed by Information Technology

More information

VisionSoft Point of Sales. Student Information System

VisionSoft Point of Sales. Student Information System VisionSoft Point of Sales Student Information System Visionsoft Background Visionsoft was established in 2003. Exponential HR & Infrastructure growth during last 10 years. Visionsoft has been providing

More information

City of Las Cruces MOUNTAINS OF OPPORTUNITY

City of Las Cruces MOUNTAINS OF OPPORTUNITY City of Las Cruces MOUNTAINS OF OPPORTUNITY Information Technology Strategic Business Plan Mission The mission of the Information Technology Department is to provide information access, security, and timely

More information

Program Summary. Criterion 1: Importance to University Mission / Operations. Importance to Mission

Program Summary. Criterion 1: Importance to University Mission / Operations. Importance to Mission Program Summary DoIT supports and provides the infrastructure and custom development for NIU s student administration system known collectively as MyNIU. Over 55,000 students, applicants, faculty and advisors

More information

IT Service Management with System Center Service Manager (10965)

IT Service Management with System Center Service Manager (10965) IT Service Management with System Center Service Manager (10965) Duration: 5 Days Price: $895 Delivery Option: Attend via MOC On-Demand Students Will Learn Describing Service Manager 2016 Upgrading to

More information

REVISED AGENDA MATERIAL

REVISED AGENDA MATERIAL Office of the City Manager REVISED AGENDA MATERIAL Meeting Date: May 2, 2017 Item Number: 26 Item Description: Fiscal Year 2018 and Fiscal Year 2019 Proposed Biennial Budget Public Hearing #1 Submitted

More information

"Charting the Course... MOC D: IT Service Management with System Center Service Manager. Course Summary

Charting the Course... MOC D: IT Service Management with System Center Service Manager. Course Summary with System Center Service Description Course Summary This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service. Using hands-on labs,

More information

Administrative & Student Information Systems Refresh: Phase I Project Update

Administrative & Student Information Systems Refresh: Phase I Project Update Administrative & Student Information Systems Refresh: Phase I Project Update Treasurer s Town Hall @ Rutgers University New Brunswick J. Michael Gower, SVP for Finance and Treasurer September 21, 2015

More information

System Center 2016 Service Manager Overview and Key Features.

System Center 2016 Service Manager Overview and Key Features. Course Outline Module 1: Service Management OverviewIn this module, you will learn many of the ITIL and MOF best practices and procedures in delivering effective IT Service Management and how System Center

More information

Microsoft IT Service Management with System Center Service Manager

Microsoft IT Service Management with System Center Service Manager 1800 ULEARN (853 276) www.ddls.com.au Microsoft 10965 - IT Service Management with System Center Service Manager Length 5 days Price $4290.00 (inc GST) Version D Overview This five-day course will provide

More information

Infrastructure & Processes Updated - May 2015

Infrastructure & Processes Updated - May 2015 Technology Services Infrastructure & Processes Updated - May 2015 1005 Waterford Drive Florissant, Missouri 63033 314.506.9123 Fax 314.506.9124 www.fergflor.k12.mo.us Goals/Measures Energy Efficiency Savings

More information

INFORMATION TECHNOLOGY TOTAL COST OF OWNERSHIP PLAN. Planning and Management DRAFT

INFORMATION TECHNOLOGY TOTAL COST OF OWNERSHIP PLAN. Planning and Management DRAFT INFORMATION TECHNOLOGY TOTAL COST OF OWNERSHIP PLAN Planning and Management DRAFT November 26, 2018 1 Contents Introduction Existing Technology Guidelines Total Cost of Ownership (TCO) Selection Process

More information

Weston County Request for Proposal Information Technology Support Services

Weston County Request for Proposal Information Technology Support Services Weston County Request for Proposal Information Technology Support Services Instructions (Section 1) Please attach any other supporting quotes, documents, or bid information to the back of this answer form.

More information

Tom Hoover September 11, 2013

Tom Hoover September 11, 2013 Tom Hoover September 11, 2013 Our commitment to you Academically focused but understands that the administrative side has to function smoothly in order for academics to work well. An IT group that is

More information

ADDENDUM N. 3. Information Technology Outsourcing Services TSC RFP 19-03

ADDENDUM N. 3. Information Technology Outsourcing Services TSC RFP 19-03 ADDENDUM N. 3 Information Technology Outsourcing Services TSC RFP 19-03 The following changes are hereby incorporated into the Request for Proposal Information Technology Outsourcing Services All proposal

More information

Middlesex Community College. Status Report January 2004

Middlesex Community College. Status Report January 2004 Middlesex Community College Status Report January 2004 Darrow Neves Ph.D. Chief Technology Officer Middlesex Community College General Manager & Director of Corporate Technical Services CampusWorks Inc

More information

OpenText RightFax. OpenText RightFax OnDemand. Product Brochure. Benefits

OpenText RightFax. OpenText RightFax OnDemand. Product Brochure. Benefits OpenText RightFax OnDemand Benefits Reduced IT Load Managed by fax experts Disaster recovery service Redundancy options Complete Control Centralized fax management You own your data Bring and keep your

More information

BruinCard Replacement Project

BruinCard Replacement Project BruinCard Replacement Project Project Overview at the Common Systems Group June 25, 2013 BruinCard Today The Card UCLA s photo identification card Physical access key to buildings and rooms Debit Card

More information

Administrative Services Annual Program Review Report 2009

Administrative Services Annual Program Review Report 2009 Administrative Services Annual Program Review Report 2009 I. Mission and Vision of the Program: Computing Services is a service-oriented department that provides high quality technical support, computing

More information

Langara College. Information Technology. IT Info-Session May 2016 INFORMATION TECHNOLOGY

Langara College. Information Technology. IT Info-Session May 2016 INFORMATION TECHNOLOGY Langara College Information Technology IT Info-Session May 2016 Agenda 1 2 3 4 5 6 7 8 9 10 IT Strategic Plan IT Governance IT Service Desk New Building Update A/V Updates Project Updates ESSSE & Telephone

More information

San Jose Evergreen Community College District Strategic Goals 2013 to 2016

San Jose Evergreen Community College District Strategic Goals 2013 to 2016 San Jose Evergreen Community College District Strategic Goals 2013 to 2016 SJECCD Vision: By the year 2017, SJECCD becomes the premier institution for advancing opportunity, equity, and social justice

More information

Barstow Community College NON-INSTRUCTIONAL PROGRAM REVIEW

Barstow Community College NON-INSTRUCTIONAL PROGRAM REVIEW Barstow Community College NON-INSTRUCTIONAL PROGRAM REVIEW PROGRAM: Information Technology Academic Year: 2014 15 FULL PROGRAM REVIEW Date Submitted: 10/06/2014 Academic Year: 2015 16 ANNUAL UPDATE #1

More information