SOA Connectivity & Integration

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1 SOA Connectivity & Integration Introduction to IBM WebSphere Service Registry and Repository (WSRR) Martin Smithson Architect, WSRR

2 Agenda Motivation Overview of WSRR and WSRR ALE Case Studies Questions and Discussion 2

3 SOA Governance is a key requirement for overall successful SOA implementations Gartner You only need one service to need governance. You only need one service to destroy your business. 3

4 A scenario on the importance of SOA governance* Client focusing on service reuse Accounting department Sales xx Order fulfillment 1. Provide a currency service that fills a specific line of business (LOB) xx 2. Other LOBs start using the service App. 1 xx xx App. 2 Currency conversion service 3. LOBs increase use of services / quality suffers 4. Service is fixed at provider s expense Legal xx xx 5. Fix works temporarily but problem reappears Purchasin g 6. Maintenance costs soar / provider ends service * Scenario from Introduction to SOA Governance, Bobby Woolf. 4

5 SOA Governance drives symbiotic relationships SOA Governance: Defines who can make decisions and what decisions can be made SOA Management Execution of the underlying infrastructure that supports Service Lifecycle Management SOA Runtimes and Enforcement SOA Governance SOA Runtimes And Enforcement SOA Management Enforcement of Runtime policies and Mediation of Service Consumers and Providers Each component is required to complete the overall SOA framework Each component will have a piece of overall SOA Policy 5

6 Service Visibility & Governance Plays a Key Role in Achieving These Goals 97% W ithout governance SOA plans will 49% their fail Governance is critical to SOA success 49% Increase in customer data breaches in 2008 over 2007 Source: ebizq survey % Of SOA apps will expose services outside the enterprise by 2012 Source: Analyst estimates Source: Identity Theft Resource Center >50% Companies still rely on FTP for moving critical business docs Source: Software Strategies Enterprise Integration Challenge

7 Service Visibility and Governance within SOA Governance SOA Governance and Service Lifecycle Management Service Org Change Portfolio Management Process Modeling Services Portfolio Management Organizational Change Human Collaboration Risk Management Visibility Governance Service Lifecycle Management Registry & Repository Support Policy Lifecycle Management Service Level Agreements Change Management 7

8 WebSphere Service Registry & Repository: Proven Value WSRR deployment on average results in: 30% increase in software reuse 25% reduction in integration costs 40-60% improvement in application maintenance productivity. On average, the ROI (in WSRR) ranges from 300% to 700% with a payback period of just 9 to 13 months. Source: Cross-industry averages b ased on estimates b y IBM s Business Value Assessment Team. Actual results may vary by customer and industry. w w -01.ibm.com/softw are/integration/w srr/nonflash.html 8

9 WSRR is the market leading registry/repository solution Analyst evaluations deliver the proof Gartner Report: IBM's Federated Metadata Management Strategy (April 2007) we strongly advise organizations that are strategically using IBM WebSphere for their SOA solutions to instead consider using WSRR Gartner s Yefim Natis: By 2010, more than 40% of SOA projects will use a centrally managed extended service registry, up from less than 5% in 2006 (0.7 probability) 9

10 Overview of WSRR

11 WebSphere Service Registry and Repository Provides value throughout the service lifecycle IBM WebSphere Service Registry and Repository Enhance Connectivity Promote Reuse Optimize Service Usage Enable Governance 11

12 Promote Reuse Publish and Find Capabilities Build a catalog of trusted, high quality services Multiple methods to publish service Standards based API support to access to content including REST interfaces (Web 2.0) Service Discovery to discover deployed services on.net, Oracle/BEA, JBOSS and WAS servers Powerful queries to find best-fit services Faceted Search for a natural, user-friendly way to refine search using attributes, document types or classification Customizable ontologies to classify services aligned with your business domain 12

13 Enhance Connectivity Enrich capability Increase runtime flexibility of applications in your SOA Pre-built integration points allow applications to query WSRR for service end-points during runtime WSRR also provides associated metadata for those services Applications can invoke services that best match their needs WSRR ensures the currency of service end-points and associated meta-data 13

14 Enhance Connectivity of Enterprise Service Bus (ESB) Enable your ESB to be more dynamic, more flexible, more adaptable! IBM WebSphere Service Registry and Repository (3) Retrieves candidate providers information Message Message ESB Mediation Message Service (1) A Message is received (2) Invokes a selection mediation. (4) Executes matching algorithm to identify the provider service. (5) Message is routed to the selected endpoint. 14

15 Optimize Service Usage Manage capability Ensure utilization, health and performance of services Impact analysis using intuitive graphical views of service relationships Change notifications sent using / JMS Management of multiple service versions Clients can dynamically select latest version Support for publishing policies (W S-Policy & W AS Policy sets) and applying to services W SRR provides rich service information to better manage your IT infrastructure Understand dependencies between applications, processes and services W SRR can associate health and performance information as service metadata 15

16 Optimize Service Usage SOA Healthcheck Monitor the health of services in your SOA ITCAM for SOA monitors the health and performance of services Performance and Health Alerts WSRR captures alerts generated by ITCAM for SOA if a service is not performing as expected DataPower SOA Appliance or other ESB can react to the information in WSRR Monitor Services Resolve Services. Enforce Policy and Security WebSphere DataPower SOA Appliance 16

17 Enable governance Govern capability (1 of 3) Better control your SOA through governance Role based access to services for sharing and reuse Easy to use access-control editor Complete service life cycle management User definable collections of service metadata that can be governed together Controlled lifecycle state transitions Customizable validators Subscriber notifications Support for service promotion from one environment to another (e.g. staging to production) 17

18 Enable governance Govern capability (2 of 3) Better control your SOA through governance Governance profile that includes templates, lifecycles, generic validator, classifications and roles to help you get started quickly Prescriptive service lifecycle governance Service Provider / Consumer Contract Management Service Version Management Support for MQ Service definitions allowing governance and lifecycle management service-enabled MQ applications 18

19 Enable governance Govern capability (3 of 3) Better control your SOA through governance Centralized policies that can be shared and enforced across the SOA infrastructure New support for W ESB mediations and W AS policy sets WESB Mediations WAS Policy Sets WebSphere Service Registry and Repository Policy Policy WebSphere Message Broker WebSphere DataPower SOA Appliances 19

20 Take Control of your MQ Applications! Provide visibility to MQ applications by cataloging them as services Promote reuse of MQ services Make controlled changes to MQ services Based on usage by processes & applications Apply recommended practices to govern MQ services Just like for other services in your SOA Service visibility and lifecycle governance 20

21 New MQ Model WSDLPort requestqueue/ responsequeue Queue queuemanager QueueManager Connection connectqueuemanager channelname channeltablelib channeltablename connectionname transporttype 21

22 Example MQ Impact Analysis 22

23 WSRR integration with CICS Transaction Server 4.1 Support added into the CICS Web Services Assistants in CICS TS 4.1 Allows language structure generation to use a WSDL document that has been stored in WSRR as input instead of requiring it to be on the local file system. Supports the automatic publishing of WSDL documents (with metadata) generated from language structures Both DFHLS2WS and DFHWS2LS include parameters to interoperate with WSRR DFHLS2WS also includes an optional parameter so that you can add your own customized metadata to the WSDL document in WSRR 23

24 WSRR integrates with many SOA products to extend the value throughout a Globally Integrated Enterprise Service Implementation Available Approve Service Operational Service Retired Retire Generic Client Using SOAP / Java API (.NET e tc.) Find services, enforce policies and security Federate service Information IBM WebSphere DataPow er SOA Appliances UDDI Regis tries IBM WebSphere Integration Developer (WID) and IBM File Net BPM IBM CICS and IBM M Q IBM Rational Asset M anager (RAM ) IBM WebSphe re Business M odeler Publ ish and Find Services Runtime lookup of Services IBM WebSphere Enterprise Service Bus (WESB) Extend value of Business Partners IBM SOA Business Catalog Extend to Business and industry context Federate operational a nd health information IBM Tivoli Com posite Application Manager for SOA and IBM Tivoli CCM DB IBM WebSphere Business Services Fabric IBM WebSphe re M essage Broker (WMB) IBM WebSphere Process Server (WPS) 24

25 IBM s federated registry/repository approach supports all phases of the SOA Lifecycle Key components of a Federated Registry/Repository Service and Asset Development Service Discovery Service Development Lifecycle Service Deployment Runtime Repository Runtime Service Discovery Federation WebSphere Service Registry & Repository Rational Asset Manager Tivoli Change and Configuration Management DB (CCMDB) Service Management Operational Efficiency & Resilience Configuration Data Discovery Managing change 25

26 WSRR Advanced Lifecycle Edition for effectively governing the SOA lifecycle from service creation to consumption Store and organize assets and services Impact assessment of deployed services Auditing and reporting on service SLAs W SRR Advanced Lifecycle Edition Service and Asset Development Rational Asset Manager Service Deployment and Runtime WebSphere Service Registry & Repository 26

27 Recommended Practices Roles and Federation Business Unit Leader Dev elopment Manager Business Analy st Release Manager Rational Asset Manager BUSINESS DEVELOPMENT Business Case Goal Features Requirements Business Application Business Process Business Service DoU Application Version Process Version Service Version Open Source Component Common Component Application Implementation Process Implementation Service Implementation Service Interface Spec Schema Spec. SOA GOVERNANCE Service Level Definition Service Level Agreement Service Endpoint Service Policy Application Deployment Process Deployment Service Deployment OPERATIONS WebSphere Service Registry and Repository SOA CoE Chair Operations Manager 27

28 Case Studies

29 Customer Adoption Patterns for WSRR Runtime Governance Understand what services approved or rogue are actually running in your network Drive Policy and Service Levels with runtime enforcement Design Time Governance Provide ability to develop new/updated services worldwide Allowing people to Integrate information when and where needed across applications BPM/SOA/Cloud Governance Business/IT alignment across business processes and services Service Management Reports on business services to make updates to address SLAs Improve IT costs by providing more operations automation Connectivity/ESB Enablement ESB environment that needs to manage services across the ESB needs to be secure and reliable Moved to SOA but still not seeing the SOA promise of value of lowering development costs and creating new business apps faster 29

30 Healthcare provider delivers high quality customer service despite fast growing membership Leading Healthcare Provider Industry Pains: Quality customer service is key competitive differentiator Membership growth in recent years has strained the system Smarter Business Outcomes: Offer better services to customers by leveraging a holistic and comprehensive view of the customer Significantly reduce wait times while supporting multiple channels for scheduling appointments Why Smart SOA Connectivity & Integration? Increased service visibility and consistent policy enforcement reduced cost and improved flexibility across rigid organizational boundaries Policy management and runtime enforcement 30

31 esoa-wg Charter Mission Provide strategic IT direction and oversight to the build-out and operation of the KPIT enterprise SOA Program that embodies a competent SOA governance function comprised of elements described by the SOE Reference Model Strategy Establish and implement a enterprise level working group to review, approve and implement key SOA delivery processes; ensure appropriate governance of SOA delivery architecture and processes; and enable the success of the SOA program through access, advocacy, communication, and education. Enterprise SOA Working Group Executive Sponsor: TBD Chair: Manish **** Membership: Representation from each National & Regional BIO, CTO, COO and EA Responsibilities: 1. Review and approve SOA delivery processes and standards 2. Sponsor and establish effective governance of SOA service architecture and delivery processes 3. Sponsor and support enablement programs to drive successful adoption of SOA by IT through the SOA Developers Network 4. Sponsor and support the creation of and appropriate access to an enterprise SOA Services Registry 5. Sponsor and support identification & prioritization of IT Foundation Services 6. As requested, review the budget, MYP and overall strategy for shared SOA services and infrastructure 7. Perform esoa-wg roles as defined in SOA Delivery and Governance Processes 8. Review and approve service hierarchies, service tier setting and promotion, and type of service 9. Facilitate SOA Program inter-portfolio and inter-regional coordination 10. Communicate and support the direction and decisions of the SOA-WG to the IT organization 31

32 7 Governed Components Business Governance Manage Definition of Consumer/Provider Systems Provider Governance Manage Service Registration Govern Service Provider Delivery Process Consumer Governance Manage Usage of Services Subscription Governance SOA SLA Management & Governance Lifecycle Management SOA Policy Management & Governance Service Portfolio Management Administration Service Catalog Design Time Service Discovery Capability Run Time Service Location Capability Service Inventory Ownership & Classification Supporting Service Artifacts 32

33 AMB Generali enables smarter insurance operations Industry Pains: Smarter Business Outcomes: Inefficient claims processes Globally optimized claims process with reduced processing costs, faster claims cycle times and improved visibility High admin expenses $50 million in projected annual savings Why Smart SOA Connectivity and Integration? Increased reuse and better strategic alignment of IT through effective governance leading to increased efficiency and improved service quality Service visibility and lifecycle governance 33 33

34 NY State DOL ensures scalable, secure and policy based transactions and access to the external and internal users of Unemployment Insurance Systems Industry Pains: Smarter Business Outcomes: Faster response to its unemployed constituents Incredible scaling of NYSDOL UIS to support over 1M New Yorkers to provide unemployment benefits Reuse of existing services with secure and reliable access Reduced complexity and efficient reuse of data and applications. Why Smart SOA Connectivity & Integration? Deploying a single highly secure, scalable & flexible unemployment insurance system shortened time to response reducing complexity. Policy management and runtime enforcement 34 34

35 Important Links WhitePapers: Increase agility and reduce risk by governing services from identification to consumption ftp://ftp.software.ibm.com/software/integration/wsrr/raw14076-usen-00.pdf Effective Governance of the Service Lifecycle, Jason Bloomber, ZapThink ftp:// ftp.software.ibm.com/software/integration/wsrr/effectivegovernanceservicelifecycleibm wp pdf Brochure Delivering smarter business outcomes in today s economy with IBM SMART SOA and IBM WebSphere software infotype=pm&subtype=br&appname=swge_ws_ws_usen&htmlfid=wsb14027use N&attachment=WSB14027USEN.PDF Interactive PDFs ROI paper - ftp://ftp.software.ibm.com/software/integration/wsrr/improve_roi_with_wsrr.pdf 35 35

36 Comments or Questions?

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