Spring 11: Platform Release Preview Webinar

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1 Spring 11: Platform Release Preview Webinar Sandeep Bhanot Developer Evangelist Dave Carroll Director, Force.com Evangelism

2 Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K filed on April 30, 2008 and in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

3 Your One Stop Shop for Spring 11 Demos Webinar Replay Release Notes Documentation Training Highlights Discussion Join the conversation using #spring11

4 What Are We Talking About Today? Platform Spring 11 Features Chatter Apex Visualforce Security Visual Workflow Other important updates Question & Answers Stay online for the Apps Spring 11 Features

5 We Turn Your Ideas Turn into Features

6 Chatter Updates

7 Chatter Triggers FeedItem and FeedComment objects don't support updates and can t be undeleted. Don't use before update, after update or after undelete triggers. Only FeedItems of Type TextPost, LinkPost and ContentPost can be inserted, and therefore invoke the before or after insert trigger.

8 Apex Updates

9 Revised Apex Governor Limits Summer '10 Winter '11 Spring '11

10 Spring 11 Governor limits Governor Description Limit Total number of SOQL queries issued 20 now 100 Total number of records retrieved by SOQL queries 10,000 now 50,000 Total number of SOSL queries issued 20 Total number of records retrieved by a single SOSL query 20 Total number of DML statements issued 100 now 150 Total records processed as a result of DML statements, Approval.process or database.emptyrecyclebin 10,000 Total number of executed code statements 200,000 Total heap size Total stack depth for any Apex invocation that recursively fires triggers due to insert, update or delete statements For loop batch size 200 Total number of callouts (HTTP requests or Web services calls) in a request 10 Total request time for all callouts in a request Total number of methods with the future annotation allowed per Apex invocation Maximum size of callout request or response (HTTP request or Web services call) Total number of send methods allowed 3MB seconds 10 3 MB 10 Was 10 Total describes allowed 10 now 100

11 Apex Test Framework (Pilot)

12 @ReadOnly Annotation (Pilot) Perform unrestricted SOQL queries Key considerations Cannot perform DML operations on the result set Only available for Web services and the Schedulable interface Top level request must be in the schedule execution or webservice invocation

13 Visualforce Updates

14 Field Sets (Beta)

15 Visualforce Dynamic Binding

16 Visualforce Inline Editing

17 Javascript Remoting (Developer Preview) Leverage external Javascript libraries

18 Visual Workflow Updates

19 Visual Workflow (now GA) Provides Forms Manages data Generates documents Executes business rules Performs calculations Sends s Integrates with systems

20 Visual Workflow for an Insurance quote

21 Visual Workflow for an Insurance quote

22 Visual Workflow Embedding

23 Security Updates

24 Criteria based Sharing Rules

25 Other Updates

26 REST API is now GA ios Android Blackberry.. Java.NET PHP Ruby.. REST API Force.com

27 Other Updates Change Sets are now GA Bulk API Query (Pilot) LoginHistory and Chatter objects added to SOAP API Files and Content are searchable via the API using SOSL (ContentVersion object)

28 Google Chrome Support

29 Feature annotation Chatter triggers Revised Apex Governor Limits Apex Test Framework (Pilot) System Log Console Field Sets (Beta) Visualforce Dynamic Binding Visualforce Inline Editing Javascript Remoting Adding a Visual Workflow to a Visualforce Page Visual Workflow in Force.com Sites, the Customer Portal and the Partner Portal Criteria-Based Sharing Rules Customizable Error Messages Automatically Enabled Configuration Required Contact Salesforce

30 Feature Enablement Encryption Management Sharing Rule Management for Large Organizations REST API Bulk API Query Google Chrome Browser Support Automatically Enabled Configuration Required Contact Salesforce

31 Upcoming Events Are you an ISV? Don t Miss... ISV Spring 11 Preview Webinar When: Wednesday, February 16, 2011 Review ISV specific release details Highlight changes that will impact ISVs Ask our Product Managers questions Check the Partner Portal for registration details.

32 Thank You, Questions & Answers Spring 11 Resources Developer Release Preview & Pre Release Sign Up Release Schedule Ideas Exchange Release Notes salesforce_spring11_release_notes.pdf Please give us your feedback

33 Stay to learn the Apps Spring 11 Features Immediately following this webinar Topics Sales Cloud Mobile Enhancements Service Cloud 2 Instructions Stay on this phone line Stay in this webinar

34 Thank You

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