Model Company for FSI Insurance

Transcription

1 Model Company for FSI Insurance

2 Agenda Service Overview Scope Delivery Approach

3 The SAP Model Company A SAP Model Company is a prepackaged, ready-to-use, end-toend reference solution, tailored to an industry or line of business. It comprises state-of-the-art applications and proven best practices and encapsulates the experience from successful, real-life digital transformation projects. Embedded in an overall transformation road map and delivered as a service, a model company driven approach enables you to reduce cost, decrease risk, and accelerate adoption during discovery, preparation, exploration, and realization activities. SAP SE. All rights reserved. Customer 3

4 The SAP Model Company Building Blocks of a unique Offering in the Market Accelerators Configuration and how-to guides, test and demo scripts, implementation tools Engineered Service Hand-Over and enablement workshops to jumpstart discovery, exploration and realization Business Content Business process hierarchy, end to end scenarios and process diagrams by roles Preconfigured Solution Available as a ready to run appliance, incl. all applications, configuration and sample data Foundation Activate Industry Reference Architecture Digital Business Framework SAP SE. All rights reserved. Customer 4

5 SAP Model Company: Innovation adoption made simple Fast time to value Get a jump-start for your implementations Deploy SAP innovations fast, simple and flexible Reduce non-value adding tasks to a minimum Predictable results Use state of the art architecture and best practices Minimize risk with proven end-to-end solutions Leverage business and implementation guides Simple on-boarding Reduce complexity and use ready-to-run appliances Accelerate and get your model company in days Minimize costs with could based deployments SAP SE. All rights reserved. Customer 5

6 Innovative Ways to Transform Opportunities SAP Best Practices Package Customer Relationship Management Quotation and Underwriting Product and Policy Management Commissions Claims Billing S/4 HANA Financials Business Partner Financial Asset Management Business Planning and Consolidation SUPPORTED USE CASES Base solution for new customer engagement cycle Free trial solution in the cloud A jumpstart for partners ramp up knowledge on SAP Best Practices for Insurance SAP SE. All rights reserved. Customer 6

7 SAP Model Company for Insurance Show&Tell Offers a Model Company for Insurance for initial proof of concepts and to speed up the project setup for core insurance solutions. The delivery model Model Company is outcome based with a predefined and transparent result for the customer. The components can be enhanced with professional services and/or a premium engagement. Business Needs Integrate insurance processes from product launch to payment disbursement Build best practices into processes out-of-the box Minimize expense, effort, and risk of adopting technology needed to stay competitive Delivery Approach and Scope Initial setup of the SAP ERP, SAP Core Insurance and SAP BW applications in a prototype system Pre-configuration of the system with additional insurance-specific enhancements, as well as process-related content and business accelerator Show & Tell Delivery of extensive documentation and knowledge transfer with walk-through sessions Value and Benefits Quick deployment of a prototype environment with insurance-specific enhancements Guided walkthrough core processes SAP SE. All rights reserved. Customer 7

8 Service Summary Model Company for Insurance Model Company for Insurance Is a ready-to run base installation of a core insurance platform to speed up the project implementation. The delivery model Model Company is defined to be outcome based with a predefined and transparent result for the customer. Optional service components can be added to complete customer demand with flexible project engagements. Business Processes & Capabilities Product to Market Delivery Approach CRM Product Development Quotation Management & Underwriting Digital Omni Channel Agent Management Dashboards, Reports, Sample Data Operational Reporting Management Reporting Business to Claim Collections & Disbursements Fraud Detection Eligibility Verification Subrogation Sample Data Master data Transactional data Sample Insurance Products for Life, P&C, Health Applications & Accelerators Digital Business Framework SAP S/4HANA SAP Product Management SAP Quotation Management SAP Hybris Commerce SAP Customer Relationship Management SAP Policy Management SAP Claims Management SAP Incentive & Commission Management SAP Collections & Disbursements Accelerators Master data toolkit Simple product deployment Pre-Configured E2E processes Preconfigured Solution An appliance from SAP Cloud Appliance Library to provision on known Cloud Providers or with Blu- Ray Disc on-premise deployment Solution Documentation Business process documentation Test scripts Configuration guides When to Consider & Benefits To implement from scratch, upgrade to latest innovations, go back to standard software, or eliminate unused custom developments To deploy SAP software for connected insurance business rapidly to cover integrated insurance processes from back office to front office and enable quick discovery of software functionality To minimize expense, effort, and risk when adopting technology needed to stay competitive To optimize product quality using best practices supported by SAP software Contact & Further Info sapmodelcompany@sap.com Studio SAP I 47376enUS (16/10) 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP SE. All rights reserved. Customer 8

9 Agenda Service Overview Scope Delivery Approach

10 SAP Best Practices for Insurance Pre-Packaged Content SAP SE. All rights reserved. Customer 10

11 Real Time Results by multiple Lob & End-to-End Lob : Life, P&C, Health & Group Analytics: Before Create Account Underwriting w/ Counteroffer Receive Premium Commission Settlement Create Lead Issue Policy Process Benefit Case Pay Commission Create Quote Policy Inquiry Pay Benefit Transfer to G/L Analytics: After SAP SE. All rights reserved. Customer 11

12 Scope Product Launch Product Launch Policy Management Core Concepts Claims Management Payment Disbursement Create Product Create Account Create Lead Create Quote Underwriting Issue Policy Integrated product deployment processes Simple take a product adjust the attributes according to the new product design and deploy the new product New product families with Group Insurance capabilities are possible Define policy attributes on group level for all assigned products Assign commissioner on the different key objects of a product (contract bundle, contract or coverage) SAP SE. All rights reserved. Customer 12

13 Scope Policy Management Product Launch Policy Management Core Concepts Claims Management Payment Disbursement Receive Premium Process Benefit Case Commission Settlement Pay Commission Pay benefit Transfer to Analytics New Product Launch for mixed products Life together with P&C New products with Living Needs coverages are possible Individual investment in different Fund are possible SAP SE. All rights reserved. Customer 13

14 Scope Claims Management Product Launch Policy Management Core Concepts Claims Management Payment Disbursement Automatic claim creation Workload Balancing Document Handling Acknowledge benefit Benefit approval workflow Annuity payment setup The new Investment Linked Products require a new claims process for payout activities The payout can be done in one payout or in different payment frequencies Late withdrawal decisions are possible SAP SE. All rights reserved. Customer 14

15 Scope Payment Disbursement Product Launch Policy Management Core Concepts Claims Management Payment Disbursement Payables created Group Payables Create and send workflow Review workflow Periodic payout mass run Payout instruction sent to bank Itemized payables will be grouped for a single payout SAP SE. All rights reserved. Customer 15

16 Scope Model Company activation via Development Factory Product Launch Implement existing Solution Enhancement Policy Management Core Concepts Claims Management Enhance the solutions via Industrie Consulting Payment Disbursement Define and develop new solution with the customer as Integration and Architecture support The Model Company show different solution enhancements, which are not yet standard software. In case a customer wants such an solution enhancement before it will be an official SAP product it is possible to get these solution form the development Factory. The Development Factory implement the existing solution enhancements in the customer individual Model Company. The existing solution could be adjusted to specific requirements of the customer. SAP provide a service to enhance the existing solutions individually for the customer. Precondition is the existing specification of the customer. Beside the existing solution enhancements it is possible to define and develop new solutions together with the customer SAP SE. All rights reserved. Customer 16

17 Service Scope Reimagine, Design and Transform your Insurance services business toward becoming a digital enterprise Insurance model company provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty The model company for Insurance supports end-to-end process from product design to claims processing is based on SAP Best Practices delivers pre-configured Product to Market, Business to Claim specific scenarios comes with comprehensive documentation material is handed over in a series of workshops is deployed on premise / in a cloud service provider SAP SE. All rights reserved. Customer 17

18 SAP Best Practice for Insurance 16_Aug Landscape Structure Business Objects Business Intelligence 4.2 NetWeaver ABAP 7.5 Remote Desktop Tools Fiori SAP GUI Lumira Server for BIP Business Planning and Consolidation Fraud Management 1.2 Cost and Revenue Allocation for FS 1.0 SAP NWBC MSGPM Designer NetWeaver ABAP 7.5 NetWeaver ABAP 7.5 NetWeaver J2EE 7.4 NetWeaver J2EE 7.4 Design Studio for BIP CRM 7.0 EH4 Group Insurance (GIA) FS QUO 3.0 FS PRO 3.0 FSPM 5.3 TomatosX Runtime EP/KM MDOC ADS MSGPM Designer DB Schema S/4 HANA Finance 1605 Legend Incentives & Commissions Management Financial Assets Management Collection and Disbursements Claims Management Server Tenant ERP Foundation Application SAP SE. All rights reserved. Customer 18

19 Note to authors: Choose a picture for your LoB/Ind. from SAP Image Library Agenda Service Overview Scope Delivery Approach

20 SAP Activate the innovation adoption framework for SAP FSI Business Value New Implementation System Conversion SAP FSI Cloud SAP FSI On premise SAP Best Practices Guided Configuration Faster, less service intensive initial implementation in the cloud or onpremise Rapid adoption of innovations throughout the entire product lifecycle Extensible framework for partners Methodology Landscape Transformation Accelerated Time-to-Value (initial and ongoing) Reduced Total-Cost-of-Ownership (over total lifecycle cloud and on-premise) SAP SE. All rights reserved. Customer 20

21 SAP Model Company Services Discovery Exploration Realization Model Company Service Model Company Discovery Demonstrate the capabilities using a SAP Model Company TRIAL system for standard solutions Model Company for [Industry/LoB] Support and accelerate design & configuration activities with a SAP Model Company SANDBOX system Model Company for [Industry/LoB] Implement and configure the mandatory settings, according to the delta design defined and agreed during the Explore phase on an SAP Model Company DEVELOPMENT system System aspect Latest system release on SAP infrastructure, read only, no access to customizing Latest release, customer specific copy and full customizing access for Fit/Gap, Integration check Latest release, transport results from SANDBOX to DEVELOPMENT System, connected to SolMan Approach aspect Guided tour / show & tell, self-learning User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop SAP SE. All rights reserved. Customer 21

22 SAP Model Company Use Cases and Offerings Use cases along SAP ACTIVATE phases Discovery Help me understand the state of the art possibilities with SAP Exploration How can I focus my solution design activities on innovation and differentiation Realization I need to accelerate my implementation and eliminate risks of failure Our offering: SAP Model Company Discovery Gain hands-on experience using any of the available SAP Model Companies for industry or LoB Get business user access to the selected SAP Model Company in the cloud Use process models and e.g. demo scripts to accelerate discovery and preparation Our offering: SAP Model Company for [Industry/LoB] Accelerate your implementation with your own, dedicated SAP Model Company Get the full set of business content, process models, accelerators and enablement workshops Deploy your SAP Model Company appliance in the cloud (e.g. on AWS, HEC) or on Premise Use the Model Company with SAP Value Assurance or an individual consulting projec SAP SE. All rights reserved. Customer 22

23 Key Characteristics of the SAP Model Company Discovery Service Ready to use Limitations Deployment within 24 hrs Fully installed and configured SAP Model Company on SAP infrastructure Access to systems based on end-users / personas to experience the SAP Model Company Sample master and transactional data to experience the best-practice End2End-scenarios Create own transactional data as part of the scenario Guided show & tell session with an SAP Model Company expert (1-2 hrs) Delivery of complete landscape within 24 hrs after ordering SAP managed infrastructure with full basis support Step-by-step demo guides for all End2End processes The Discovery service has some limitation in what you can do with the Model Company No access to configuration or customizing No upload of customer data No integration into customer landscape No productive usage No backup (= crash and burn) No integration into existing landscape (at customer site) No additional consulting (can be ordered seperately if needed) No SLA s guaranteed (availability, IRT, MPT, ) No development allowed in the systems SAP SE. All rights reserved. Customer 23

24 Innovation road map: Your Path to SAP Insurance Model Company Discover Prepare Explore Realize Deploy Run Innovation Strategy and Road Map for SAP FSI Readiness Check Discovery Workshop* for SAP FSI Value and Implementation Strategy Technical Architecture and Infrastructure Transition Planning New installation New implementation On SAP FSI on premise and cloud Migrate existing SAP Landscape Transformation Business-driven migration offerings System conversion Technology-driven migration offerings Implement innovations Installation and data transition for SAP FSI + Implement additional FS industry and line-of MC business packages SAPACTIVATE powered by SAP Solution Manager 7.2 *) The discovery workshop for SAP FSI a supplementary service of the Model Company SAP SE. All rights reserved. Customer 24

25 Thank You!

26 Appendix

27 One Global Team Our consultants all over the world deliver SAP services to you, onsite as well as remote. SAP SE. All rights reserved. Customer 27

28 Alignment We are closely aligned ONE SAP to meet your needs best. SAP SE. All rights reserved. Customer 28

29 Vast Experience Nowhere else can you find that much experience on SAP solutions. SAP SE. All rights reserved. Customer 29

30 Risk Mitigation Following a proven delivery model ensures project success. SAP SE. All rights reserved. Customer 30