Achieving End-to-End Supply Chain Visibility

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John Holt
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1 Welcome to Session 226 Achieving End-to-End Supply Chain Visibility Presented by: Sponsored by: Doug Brown Honeywell Prashant Bhatia RedPrairie Brian Swift - Honeywell 2012 Material Handling Industry. Copyright claimed as to audiovisual works of seminar sessions and sound recordings of seminar sessions. All rights reserved.

2 Supply Chain Visibility What exactly are you looking for?

3 A new kind of data to track

4 Supply Chain Visibility Sometimes you need a different perspective to see what s really important

5 We need Google Maps!?!? Zoom in Zoom out Satellite view Street view

6 Traditional focus Shipment and order status

7 The risk of skinny How far ahead do you feel confident in projecting your supply chain's operation? 2/3 of respondents have less than 1 year confidence

8 2 types of visibility

9 Mobile Data Collection

10 Building blocks of end-to-end visibility Prashant Bhatia Vice President Strategy

11 End to End Visibility 11

14 Building blocks of deep streetlevel visibility Brian Swift Product Marketing Manager

15 Device Management Solves Many Challenges A Common Remote Management Console: simplifies device deployment, pilots to production offers maintenance improvements, ease of use improves, & maximizes effectiveness of infrastructure Bar Code Scanners Asset Mgmt Firmware Upgrades Configuration Diagnostics Statistics Mobile Computers Security Configuration Mgmt Asset Mgmt Software Updates Diagnostics Remote Desktop Battery Management Manage Leading Mobile Operating Systems Lower IT Asset Management Expenses With A Single Tool

Where Today s Cost Savings Come From 9% 14% Configuration Management Asset Management - 72% of help desk calls are configuration issues - Update configurations with no on-site visits Logistics

16 Where Today s Cost Savings Come From 9% 14% Configuration Management Asset Management - 72% of help desk calls are configuration issues - Update configurations with no on-site visits Logistics companies have reported savings of up to $4,000/month finding lost devices 21% Diagnostics -Diagnose and resolve issues remotely -Reduce help desk call volumes and durations 23% Software Deploy security patches and system updates with no on-site visits 33% Product Efficiency - minimize re-boots, lock-ups - ensure operators are using equipment properly Remote Device Management (RDM) Is a True Cost Saver For Enterprise IT VDC Research Total Cost of Ownership Models: For Mobile Computing and Communication Platforms, Third Edition 2010

Device Counters Examples Decode counters and time 1D, 2D, PDF reads Decode attempts, failures, timeouts Backlights Display, Keyboard duration energized Key Presses Total, Enter, Scan Communications

17 Device Counters Examples Decode counters and time 1D, 2D, PDF reads Decode attempts, failures, timeouts Backlights Display, Keyboard duration energized Key Presses Total, Enter, Scan Communications WPAN, WLAN, WWAN, and GPS run time Touch panel events # of touches, duration of touches by region System Run Time - Total; Suspend; Running Suspend/Resume Cycles Power Time on External Power, Battery power Reboots Cold, warm Docking Events User Interaction and activity is captured

18 Boots Decoding Radio Usage Device Counters Unlocking Business Value What they record Radio usage time for WLAN, WWAN across the device population What this means to you $52,000 per employee one lost sale per day for a year. No network access hinders upsell to one customer $200 in services. Attempts, successes, failures and ratios across the device population $136,500 per year - labor productivity loss 300 employees lose 5 minutes per day, 7 days per $15/hr Cold and warm boots across my device population $1,300 per employee annually 20 minutes per day

Enterprise Analytics Welcome David Johnson 7, 2012 Today is Tuesday, February Home Workforce Management Retail POS Dashboard Warehouse Management Print Help Log Out IT View Store Ops Distribution

4,200 33,400 23,000 65 Devices Online 98% Bioptic Scanners - POS 7,119 7,002 64,023 45,112 12 Scan Efficiency 92% Handheld Scanners 7,002 6,980 23,000 89,778 14 Battery Life to STD 88% POS 3,866

Battery Status New Device Online #111 Decode Faillure - #255 Not Seen for 14 Days #123 SIM Card Removed - #12345 Mobile Barcode Scanners 2,222 ipod Sled Scanners 11,349 Wireless Long-Range Scanners

19 Enterprise Analytics Welcome David Johnson 7, 2012 Today is Tuesday, February Home Workforce Management Retail POS Dashboard Warehouse Management Print Help Log Out IT View Store Ops Distribution Deployment Health Scanners Mobility Devices Device Connections Key Measures % Status Device Type Total Count Online 1D Decodes 2D Decodes Open Alerts Device Uptime 67% Bioptic Scanners - SCO 4,230 4,200 33,400 23, Devices Online 98% Bioptic Scanners - POS 7,119 7,002 64,023 45, Scan Efficiency 92% Handheld Scanners 7,002 6,980 23,000 89, Battery Life to STD 88% POS 3,866 3,865 45,112 12,110 7 Handheld Scanners - 1, ,778 34, Device Alerts Alerts from last 2 days SVC Wireless Scanners - SCO 5, ,000 45,112 12,110 50,000 23,000 45, Battery Status New Device Online #111 Decode Faillure - #255 Not Seen for 14 Days #123 SIM Card Removed - #12345 Mobile Barcode Scanners 2,222 ipod Sled Scanners 11,349 Wireless Long-Range Scanners Scanners - Receiving 15,123 Wireless Scanners - 89,778 12,110 34,000 30,004 12,007 55,009 89,778 12,110 34, more... PickRack Pick/Scan Efficiency Wireless Network Alerts Radio Usage #111 Mesa, AZ 94.7% #255 Reno, NV 93.9% #235 Bradenton, FL 93.5% Access Point KRO-SE is down Access Point KRO-SW f898f98f reporting Intermittent Connectivity issues #988 Hartford, CT 93.2% #576 San Antonio 93.1%

20 For More Information: Speaker: Home Page: Visit MODEX 2012 Booth Material Handling Industry. Copyright claimed as to audiovisual works of seminar sessions and sound recordings of seminar sessions. All rights reserved.

Welcome to Session 129 Material Handling in Manufacturing and Distribution Optimized Intelligence

Welcome to Session 129 Material Handling in Manufacturing and Distribution Optimized Intelligence Presented by: Sponsored by: Mark Lewis Director, Value Chain Execution Oracle Norman Saenz Senior VP &