Making Fare Collection Systems Transit Benefit Friendly

Transcription

1 Making Fare Collection Systems Transit Benefit Friendly 2010 Fare Collection Workshop Michael Nash ACS 2010

2 Transit Benefits in AFC Systems Significant Portion of value in transit system Compliance requirements result in need for robust processes Customer support process to build and maintain a list of participating employees by company. Fare media fulfillment to provide users with appropriate media Fare media use that complies with IRS regulations Management reporting Process must work regardless of fare system design Third Party Administrators can provide support

3 Evolution of Transit Fare Payment Open Banking Coins Tokens Flash Passes Magnetic Stripe Smart Cards (closed) Contactless (open) NFC Payments NOT Ticketing

4 Evolution of Transit Fare Payments Account Based System Cards are registered into the system by use or customer choice

5 Universal Transportation Account Hot Lanes & Tolls Airport/Off Street Parking On Street Parking Multi space Meter Transit Fare Collection Bus Rail Coordinating all modes of transportation is a critical element in achieving modern transportation management goals Transponders License Plate Smart Cards Transit or Bank Issued Key Fobs Cell phone - NFC Data gained by linking parking, toll and transit activity in one account offers customers added convenience, and managers new policy tools All transportation Industries Are moving to common Open Standards. Open bankcard systems provide the platform to Do it Now One Account One Service Point Many Services Slide 5Slide 5

6 Let me emphasize here, Mr. Chairman... The farecards that we use for Metrorail here in Washington, D.C. are only the first generation of what promises to be a versatile tool future farecards may be the same card you use for automatic teller machines. Solid plastic with an integrated microchip they would be used for buses, parking and buying gas. They could also be integrating multiple transit operators and electronic toll collection systems thereby providing a single payment media for all transportation.former FTA Administrator Gordon Linton House Investigations and Oversight Subcommittee Committee on Public Works and Transportation July 21, 1994

7 AFC System & Transit Benefits Corporations Benefit Administrators Customer Support System Individual Smart Card Ticketing System Smart card Segregated Purses Open Payment System Account Secure Corporate Website Points of Entry Transit or Parking Terminal IDs

8 Sample Screens from Houston Metro Slide 8

9 Sample Screens from Houston Metro Slide 9

10 Sample Screens from Houston Metro Slide 10

11 Sample Screens from Houston Metro Slide 11

12 Processing Overview Smart Card Ticketing Approach Smart Card choice important to multiple purse ability Load data sent to card with nightly updates Back office accounting for amounts and transactions Account based approach Each card number associated with an account Multiple purses are relatively easy to create Back office information immediately available for processing On-line communications Terminal ID provides information to determine which purse to use on card or at account

13 Summary Transit Benefits are an important part of transit systems and can be a part of a comprehensive mobility approach Account based approaches can easily integrate with parking and tolling systems Processing for benefits can be supported by modern automated fare collection systems using either card based or account based approaches Customer self service web sites facilitate operations and enhance MIS for agency and customers Slide 13