Peak Security Inc. The contract security professionals. Corporate Overview and. See protection services in a different light

Transcription

1 Peak Security Inc The contract security professionals See protection services in a different light Corporate Overview and Protection Services Guide

2 peak (n.) - the highest level or degree attainable Peak Security is committed to delivering the highest possible degree of professional risk management and protection services to our clients. We believe that: The dignity and protection of human life and all the flourishes from it should be held above all other values We must provide a total risk management approach to all of our clients in order to ensure their long-term success as well as our own. If we do not remain adaptable to changing global risk management issues and provide new solutions to our clients, they will seek another service provider. Our signature services and products provide quality of life and peace of mind. Our people, process, partnerships and performance will continue to raise the standards of excellence for protection services. We can make our businesses, neighborhoods, communities and world a safer place in which to live, grow and prosper. In order to best serve our clients we must remain diligent in utilizing technology to deliver cutting edge protection solutions; we must continue to invest in our people; we must continually stay ahead of the competition. To stay ahead of the competition we must always focus on improving our core processes in order to deliver professionalism in every aspect of our services. To achieve long-term success we must never sacrifice the quality of our services for quantity of clients

3 The mantra is simple: Professionalism. In every aspect of our protection services. The world has changed. So have your security needs. Whether your organization is on its way to the top or already there. Peak is there to protect you, your people, your assets, and your world. Every step of the way. If you have serious security needs, you need Peak Security as a partner. When you leave the office at the end of the day, you can rest assured that Peak is watching over your assets as if they were our own. At Peak Security, we put the clients needs first.

4 Peak Security at a glance Founded in 1997, Peak has been providing professional armed and unarmed contract security services to various clients throughout the Eastern United States. Peak s Management Team has over 30 years of specialized security industry experience. What makes Peak unique is that we never forget that our clients needs are the apex of our organizational structure. Peak is a well-known leader in the design and implementation of customized security solutions that are centered around a total risk management approach. Peak has formed partnerships with many industry experts to ensure that we stay one step ahead in the protection of our clients assets. Peak Headquarters Pittsburgh, PA We specialize in providing protection services for: Major Sports Venues University/College Campus Commercial/Residential Property Specialty Health Care Facilities New Construction Sites Industrial Facilities Special Events Corporate Lobby Transportation and Logistics Facilities Multi-Tenant Business Parks Major Motion Picture Locations/On-Set Corporate Executive Protection Personal Protection Services

5 A TOTAL RISK MANAGEMENT APPROACH Peak believes in a total risk management approach with the services and solutions in order to protect our clients. Peak s model is centered around the client. Each client s needs are different as well as the solutions we provide. However, Peak continues to stress the total risk management model ongoing with every relationship. Our entire organization, from executive management on down, has instilled a CLIENT FIRST mentality and attitude with all aspects of our operations and services. Step 1. Indentify Risks and Threats Step 2. Identify Specific Solutions communication Effective Security Technology communication Policies & Procedures PEAK CLIENT. Professional Personnel & Management communication S E C U R I T Y Prevention & Training Programs I N C communication Step 4. Communicate, Manage, and Adapt the Plan step.3 create the physical security plan Peak s hands on approach to account management requires significant investment of time and resources spent in the field. We do not charge clients for that time. Our business model is one of sustainable long-term growth that requires investment of management time and resources. It keeps us in tune with what s going on in the field and prohibits us from tripping over dollars to get to pennies. It forces us to never sacrifice the quality of services for quantity of accounts. We view each client as a long-term investment because our long-term success depends on it.

6 The Peak ADVANTAGE - Process IS PARAMOUNT Assessment What you want and what you need are often two very different things. At Peak, the first step in our process begins with listening. We ask targeted questions so we can determine the core of your security needs. Analysis We will conduct thorough diagnostic evaluations of facilities, environment, people, events and other variables associated with your facility that will enable us to develop the most effective security solution for your organization. Custom Design Once your security needs have been determined, we work to establish a site specific Policies and Procedures Manual that outlines standard operating procedures. We identify all critical areas which require frequent inspection and help reduce your insurance premiums through inspection reporting. Implementation & Management Peak will then retain the most qualified officers to staff your security solution. The officers will be trained in all aspects of our plan and on specific protocols for dealing with potential threats. Peak officers are also trained in verbal de-escalation and crisis management tactics to handle any and all situations. At Peak we invest in our officers and supervisors through targeted training and state-ofthe-art equipment necessary to achieve optimal results.

7 Site Management Peak Management will continue to monitor and revisit all aspects of design, implementation and staffing of the security solution to assure all areas are producing desired results. Peak will continue to invest in training and technology as necessary to ensure that we stay ahead of the curve in delivering progressive security solutions that meet or exceed your organization s needs. Peak officers and supervisors are trained in site specific details and working with law enforcement should an incident occur. Top line revenue increases by making security the bottom line. Peak Corporate will personally spot check each site on a monthly basis. Communication and feedback from our clients is critical to the long-term success of our partnerships.

8 Technology drives our success Customized Electronic Reporting The days of the old paper and pencil reporting are antiquated and provide no value to most clients. Peak provides desktop and laptop computers for all of our sites at no charge to the client. Peak utilizes the latest software to design proprietary reports for each client. Site supervisors are required to electronically document activity reports, incident reports, and other site specific reports on a weekly basis. Each site is equipped with a desktop computer which enables our officers to electronically document these reports. Each officer is given an account to send and receive these time sensitive reports and updates. Site Patrol Tour Verification Solutions Peak has developed partnerships with multiple patrol tour and facilities inspection firms to provide a wide variety of customized solutions. These solutions range from very basic to a much more comprehensive facilities management option that can be integrated with your existing systems. The systems and software we utilize delivers paperless, automated solutions for: Patrol Tours Facility Data Collection Fire and Safety Inspections Vehicle Inspections Key Collection Delivery Tracking and Notification Visitor Management Systems Incident Reporting Advisory Reporting Suspicious Activity Reporting

9 Our Security Professionals Having the right personnel is what sets great companies apart from the rest of the pack. At Peak we recognize that: you are only as strong as your weakest link Peak is committed to changing the image of contract security professionals. Candidates must meet the following minimum requirements before wearing the Peak uniform: Previous law enforcement, military veterans/active duty, corrections, security, or currently studying to be a security professional. Successfully passing criminal background investigation. Successfully passing drug/alcohol screening. Meet our high standard of professional attitude and appearance. Training Peak s officers are trained on many aspects of security. We cover systems training to basic inter-personal communication skills. We set the standards high and keep them there. Specialized training includes: - Homeland Security Guidelines - Property Protection - Emergency Response and Evac - NIMS Incident Management - Control Room Operations - Video Surveillance - Fire Suppression Systems - Access Systems - Report Writing - Patrol Tour Protocol

10 Emergency Operations Planning Services Most organizations are ill prepared to deal with emergency/crisis situations. Having a plan of attack and communicating that plan to employees can save lives. Our assessments and recommended action plans can bring to light unnecessary risks and vulnerabilities that can be devastating to any institution. Our team can help senior management see those risks and provide cost effective mitigation options. Peak has the capabilities to provide the following emergency operations/ crisis management services to its clients. Those services include: Master Facilities Threat and Vulnerability Assessments Complete Emergency Operations Plan Development EOP Training and Drill Facilitation Collateral Communication Material for Employee Awareness Fire Evacuation Route Placard Design Employee Safety and Security Awareness Training The greatest risk to any organization is complacency. Especially with security Total Security Systems Solutions Peak also provides total security solutions through its affiliate company, Omega Security Services. Those services include: - Video Surveillance - Intrusion Detection - Fire Protection - Access Control

11 Contact Peak To speak with one of our professionals about customizing a security solution that works for your organization, please contact: S E C U R PEAK. The contract security professionals I T Y I N C Raymond A. Cervenak Jr. Managing Director C rayjr@peaksecurityinc.com 103 Yost Blvd. Suite 100 Pittsburgh, PA O F S E C U R PEAK I T Y I N C. The contract security professionals Bruce E. Comer Corporate Director of Operations C bcomer@peaksecurityinc.com 103 Yost Blvd. Suite 100 Pittsburgh, PA O F