Passive RFID/Active RTLS Solutions Enhance the Future of Enterprise Resource Management

Transcription

1 Passive RFID/Active RTLS Solutions Enhance the Future of Enterprise Resource Management Carolyn M. Ricci Sr. Product Manager, RFID Zebra Technologies, LLC RFID Journal October 29, 2008

2 A Glimpse At The Future In the future all assets and inventory will:» identify themselves» send data about themselves» connect to information systems in real-time» be located and tracked Asset visibility solutions, ubiquitous wireless connectivity and low cost mobility solutions will revolutionize enterprise resource management

3 Zebra Corporate Strategy Zebra improves customers business performance through products and solutions that identify, track and manage assets, transactions and people. Rapid ROI, increased accuracy and efficient management of supply chain processes

4 Zebra Enterprise Solutions

5 Zebra Enterprise Solutions Leadership» 500 global customers in over 50 countries» Mission-critical, high value applications» RTLS, Active & Passive RFID products and technologies Vertical Market Focus» Automotive, Airports, Manufacturing, Transportation & Logistics, Marine Terminals Solutions» Material Flow WIP Management, Parts Replenishment, Asset Tracking» Terminal operating systems Marine Terminals, Telemetry for airport equipment

6 Zebra: Solutions Industry Focus Leadership Global view Dedicated to meeting customer requirements Broadest product portfolio in industry & established brand Comprehensive go-to-market channel Partnerships with industry leaders Technology and industry expertise Financial strength

7 Auto-ID Technologies Tracking Active RFID/RTLS Transaction GPS/Telemetry Capture Monitoring & Passive Messaging RFID (Smart Labels/Cards) Workforce Bar Communications Code / Badge

8 Passive RFID HF Technology is the Granddaddy of Passive RFID» Short read distances but high read reliability» Pharmaceutical companies investigating for drug labeling» New technology can allow closer stacking of tags UHF is the relatively new kid on the block» MIT demonstrated the potential of UHF passive tags (1999)» Longer range reads than HF tags Read accuracy and reliability improving» Potential for use broadly in the supply chain Wal*Mart Initiative (2005)

9 Passive RFID Technology Specifications Protocols Signal Transmission Frequency Ranges Ideal Read Ranges Fixed Reader Cost Far-field 3-5m+ UHF EPC Gen2 Propagating Back Scatter $ Near-field MHz (Regionally Dependent) 0.1m HF ISO15693 ISO14443 Electromagnetic Inductive Coupling MHz 1m $1000(e) Converted Tag Cost Typical Memory Storage Primary Applications ~$ bits (larger coming soon) Supply Chain Asset Management Emerging $ $ bits to 8 KB Access Control Healthcare

10 Active RFID & RTLS Active RFID» Batteries provide power to tag Battery life can be up to 7 years depending on application» Very long distance reads meters Real-Time Location System (RTLS)» Active RFID tag transmits a regular ID pulse» Location can be determined by triangulation using either Signal strength Time of arrival

11 GPS-based systems Contain a GPS receiver for location and an RF system for communications. Useful on motorized equipment that are used outdoors» Airport equipment» Container terminal equipment» Fork Lifts Communicate with central applications using either WiFi or GPRS

12 Selecting The Right Technology Requirement Presence Proximity Location Description Asset Identification No location information Asset Identification Location Localization Asset Identification Precise Location Technologies Active RFID WiFi RSSI Passive RFID Active RFID Hybrids GPS RTLS Architecture One or more sensors Fixed or Mobile Fixed or Mobile Exciters Fixed Sensors Receiver Grid Backhaul Infrastructure Accuracy >10m 1 to 10m 1 to 3m Example Applications Inventory Management Parts Replenishment Access Control WIP Tracking Asset Management Equipment Tracking Personnel Safety High Value Asset Mgmt Example Products ISO WiFi RSSI EPC Gen 2 ISO Ultra-wide band ISO WiFi TDOA

13 Functional Capabilities Presence Proximity Locate Zonal Detection X X X Event Triggers X X X Inventory Tracking X X X Telemetry X X X Alert Triggers X X X Zonal Location X X Zonal Alerts X X Zonal Tracking X X Spot Location X Dwell Timing X

14 Application Focus Vehicle Tracking Challenge: Improve the efficiency of a fleet rental business managing thousands of customer interactions and transactions per day

15 The View From Each Side Business Goals» Vehicle Management Reduced search time Eliminate lost vehicles» Cost Reduction Reduced labor Optimized space utilization Shorter service times» Optimized Process Flow Identify bottlenecks Fewer data errors» Improved Customer Satisfaction Customer Desires» Expedited Service Shorter waiting times Less paperwork Convenience» Right vehicle Make/Model No mechanical problems Fully serviced Requested options» Best price

16 Defining Requirements Goal Key Questions Requirements Vehicle Management Cost Reduction Optimized Process Flow Better Customer Satisfaction Where is the vehicle? What is the vehicle s service status? How can I increase efficiencies? How do I reduce waste? How do I reduce number of manual processes? How do I create links between systems? Where can I automate? How do I reduce errors? Accurate vehicle location Vehicle telemetry Transaction logging Better inventory control Multi-use readers & tags Standardized implementation Customer data linked to backend operations Controlled transaction flow

17 Architectural View Sales Counter Wash Fuel Rental Lot Offsite Lot Return Lanes Exit Lanes Shop

18 Technology Mapping Use Proximity to identify customer Wash Use Proximity to gather/update service information; trigger activities Fuel Sales Counter Rental Lot Offsite Lot Return Lanes Exit Lanes Shop Use Locate to pinpoint vehicle and personnel Use Proximity to identify driver and vehicle; control ingress and egress

19 Checkout Process Customer ID ed at counter with UHF Gen2 Card Sales Counter RTLS system provides vehicle location Vehicle Status VIN: IZVG467ABY Vehicle: Silver Cadillac Status: Ready To Rent Odometer: 1234 Miles Fuel: 100% Full Driver: George P. Burdell Rental Lot Return Lanes Exit Lanes Gate system reads and verifies driver/vehicle status from onboard tag, then authorizes exit. Kiosk used for exception management. Kiosk

20 Return Process Gate system operates in reverse to allow entry and capture vehicle status Service gate system controls entry and exit RTLS system provides vehicle location VIN: Vehicle: Status: Odometer: Fuel: Driver: Vehicle Status IZVG467ABY Silver Cadillac Rented 1513 Miles 30% Full George P. Burdell Rental Lot Return Lanes Exit Lanes Offsite Lot Shop Kiosk

21 Service Process Passive RFID used for access control to service procedures tied to employee identification Wash Fuel Rental Lot Offsite Lot Return Lanes Exit Lanes Shop Vehicle Status VIN: IZVG467ABY Vehicle: Silver Cadillac Status: Ready To Rent Odometer: 1516 Miles Fuel: 100% Full Driver:

22 Solutions Stack Optimization Control Visibility Business Applications Software Modules Application Middleware Integration Layer Printers, Active/Passive Tags, GPS, RFID, UWB, IR, Sensors Systems Integration Custom Solutions Project Management Professional Services Support

23 Solution Benefits Reduced average processing time by up to 50% Reduced labor by up to 20% while increasing throughput Improved customer satisfaction Improved quality by ensuring proper vehicle maintenance Reduction in lost assets Real-time and historical asset tracking information Improved data accuracy

24 Application Focus Asset Tracking Challenge: Improve the utilization of critical assets by effectively tracking within the organization.

25 The Business View Business Objectives» Cost Reduction Labor Inventory Lost assets» Improved Asset Utilization Real-time tracking Equipment History» Flexible Manufacturing Materials in the right place at the right time

26 Defining Requirements Goal Key Questions Requirements WIP Asset Management IT/Data Center Equipment Tracking Optimize utilization of shared capital equipment At what point in the mfg process is the asset? Are required parts & components on hand downstream to complete production? When was the equipment last updated or serviced? What s in the data center at any given time? Where is the server/pc/etc. How many are needed for the operation? Excess Where is it? Accurate work cell location Inventory level visibility and control Service and repair history Better inventory control Schedule for upgrading to new equipment; Data content management? Asset utilization/dwell time reporting. Accurate tracking and location

27 Asset Tracking & Management System Asset Tracking Active RFID» Location & Area Identification» Motion & flow analysis» Real-time Visibility of Assets» Utilization Analysis» Entry/Exit Events Material Handling Equipment showing current plant floor position within 1 bay of indicated location Interactive map allowing user to zoom to bay/column and indicate specific vehicle detail 27

28 Asset Tracking & Management System Material/WIP Tracking - Passive» Step in process» Location where placed» Material availability» Process data» Product Genealogy 28

29 Solution Benefits Increase Labor Productivity by up to 20%» Real-time asset location» Decreased associate time spent searching for needed asset by as much as 15hrs per week» More Time spent on value-added activities Reduction in capital inventory by 30-60% Historical asset tracking information» Service and maintenance repair reporting» Utilization level reporting No interruptions in the manufacturing process

30 Summary One size does not fit all» Break total solution down into sub-systems» Choose appropriate technology for each Complete solution is required» Success requires more than just technology

31 Carolyn M. Ricci Sr. Product Manager, RFID Zebra Technologies, LLC