Contingent Workforce Management for the Mid-Market: Tapping Technology to Grow

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1 Contingent Workforce Management for the Mid-Market: Tapping Technology to Grow Jennifer Gosizk, Global VP of Sales, Flex, SAP Fieldglass Russell Hartness, NAES, Director of Staffing December 12, SAP SE or an SAP affiliate company. All rights reserved. 8

Today s speakers Russell Hartness Director of

President Sales Flex SAP Fieldglass 2017 SAP

5 Past contingent hiring % of workforce 12% of workforce 40% of workforce 2015 Contingent Buyers Survey by Staffing Industry Analysts & 2016 Job Forecast by CareerBuilder 2017 SAP SE or an SAP affiliate company. All rights reserved. 12

6 Profile of contingent workers 38% Millennials 27% Gen X 40.9 million 35% Boomers / Matures 53% 47% independents Men Women Source: MBO Partners State of Independence America SAP SE or an SAP affiliate company. All rights reserved. 13

7 Survey question #1 Out of all the new jobs created since the recession, what percentage was traditional employee versus contingent? a. 10% b. 20% c. 50% d. 95% e. None of the above 2017 SAP SE or an SAP affiliate company. All rights reserved. 14

9 By 2027, nearly 6 in 10 (58%) Americans will be independent, or will have worked independently. Looking Forward What will Indepent workforce look like in 2017, MBO Partners SAP SE or an SAP affiliate company. All rights reserved. 16

How is your company preparing its workforce for the future?

10 83% of executives say they will be increasing the use of contingent, intermittent or consultant employees. How is your company preparing its workforce for the future? To learn more details about this study, please visit SAP SE or an SAP affiliate company. All rights reserved. 17

11 How will the following employee types change as a share of your total labor force over the next 10 years? Employee Type (% increase ) - (% decrease ) Traditional full-time employees -4% Part-time employees 4% Agency temporary workers 18% Internally sourced temporary workers 15% Statement-of-work (SOW) consultants 26% Other independent contractors / consultants 8% Workers operating through entirely outsourced vendors on an ongoing basis 23% Freelancers sourced via an internally-managed pool or an online staffing platform 35% Source: SIA s 2017 Contingent Workforce and Workforce Solutions Buyers Survey 2017 SAP SE or an SAP affiliate company. All rights reserved. 18

12 Do you know Who s working for you? What they re doing? Where they re located? What facilities they re accessing? How much you re paying them? 2017 SAP SE or an SAP affiliate company. All rights reserved. 19

NAES NAES Formerly North American Energy Services Operate and manage power plants 160+ power plants in U.S. Power generation all technologies Positions utilized Plant operations instrument & control

13 NAES NAES Formerly North American Energy Services Operate and manage power plants 160+ power plants in U.S. Power generation all technologies Positions utilized Plant operations instrument & control techs, operators, L/I, engineering/tech, professional Outage management Program Overview Managed Serviced Provider (Director, MSP Manager, Recruiter) 60+ workers 2,000 weekly billable hours 2017 SAP SE or an SAP affiliate company. All rights reserved. 20

17 Program Evolution Since implementation, how has the program evolved? Paperless (timesheets / accounting) Compliance (time stamped approvals / workflow) Cost Savings (rate card / mark-up driven) Have goals of the program shifted? SAP Fieldglass supports constant initiative to progress program Outside departments within NAES question how SAP Fieldglass can support their group What has been the biggest benefit? Time saving / improved work flow What are your future goals for the program? Onboarding of incumbent suppliers / rogue spend 2017 SAP SE or an SAP affiliate company. All rights reserved. 24

Thank you. Jennifer Gosizk, Global Vice President Sales Flex, SAP Fieldglas Jennifer.Gosizk@sap.

20 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See for additional trademark information and notices SAP SE or an SAP affiliate company. All rights reserved. 27

Flex to Grow: Transform How Work Gets Done For the Mid Market

Flex to Grow: Transform How Work Gets Done For the Mid Market Jennifer Gosizk, Global VP of Sales, Flex, SAP Fieldglass Mark LeClair, VP Sourced Solutions, Robert Half October 9, 2017 2017 SAP SE or an