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1 call us today US Canada or at: i n f o. u i n g e n i co. co m i n f o. c i n g e n i co. co m ipad, iphone, and ipod touch are trademarks of Apple Inc., registered in the U.S. and other countries. Ingenico North America, 3025 Windward Plaza, Suite 600, Alpharetta, GA Ingenico, Inc. All Rights Reserved.
2 Retail Point-of-Sale Hardware and Solutions: maximize SECURITY and PERFORMANCE
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4 Providing anytime, anywhere payment a powerful competitive edge for your brand With more than three decades of industry leadership in signature capture and touchscreen technology, Ingenico offers payment solutions that maximize security and performance, while adding real value for retailers and customers alike. Ingenico is the only retail-minded payment services provider with the global strength, scope and stability to provide and manage terminals, develop value-added solutions, manage connectivity, coordinate transactions and adapt quickly to changes in the marketplace. That s why we are the retail partner of choice worldwide. 1
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6 strength For more than 30 years, Ingenico s culture of innovation and engineering excellence have helped shape the development of magnetic card, smart card (EMV), and contactless payments around the world. Today, we continue on this path of innovation by responding to everchanging customer needs with high-performing products and pioneering solutions for new forms of payment, including contactless, NFC-enabled mobile, and online. With 3600 employees and an installed base of 17 million terminals in 125 countries, Ingenico is the undisputed leader in the global POS terminal market, a globally local presence that gives us a clear grasp of the electronic payment chain and a unique ability to meet the growing demand for optimized cross-border and international solutions. We also cultivate a detailed local focus by forging close-knit relationships with our customers, identifying and understanding their needs, and offering them perfectly tailored expertise and solutions. Our customers and partners reap the benefits of a truly global organization that combines an extensive network and global payment infrastructure with strong local knowledge. Ingenico has the reach to break down geographical boundaries and deliver unified management of payments, transactions and value-added services. 3
7 We are experts at what we do. And we re even better when we can offer more choices and more diverse products and services through strategic partnerships in the U.S. and Canada. Partners are a critical component in our comprehensive portfolio of POS solutions. See who our partners are at Strategic Partnerships & Acquisitions easycash First Data Iberica Korvac Moneyline Payzone ROAM Data Sage North America Sagem Monetel TransferTo XIRING Professional Organizations & Advisory Boards ACT Canada EMVCo LLC EPASOrg NRF ARTS PCI SSC SEPA Smart Card Alliance 4
8 scope In the electronic payments market, technology and regulations change constantly. Electronic payment fraud theft of electronic cardholder data during an otherwise legitimate transaction is big business, operated by an international criminal enterprise that uses increasingly sophisticated technology to compromise security systems. And today s consumers not only expect the best product at the best price, but also demand the highest levels of service and an engaging, interactive purchase experience. As a result, a commitment to innovative, ongoing research and development is crucial to meeting merchants security and service needs. Each year, Ingenico invests a significant portion of revenue, and engages one-quarter of its staff, in research and development (R&D), with particular emphasis on security, ergonomics, design, state-of-the-art connectivity, new methods of payment, and advanced multimedia capabilities. Ingenico s R&D staff includes a team dedicated exclusively to security research, and Ingenico s products and services meet the latest PCI PED and PCI DSS certification standards, a guarantee of unparalleled security. Ingenico has been at the forefront of the development and adoption of contactless technology for more than 15 years and is active in numerous pilot programs taking place all over the world. NFC-based contactless technology is embedded in all terminals in our new Telium series products. Ingenico invests in targeted acquisitions and strategic partnerships that enhance our ability to develop comprehensive solutions for our customers and also works in collaboration with manufacturers to develop new technologies and services. Ingenico representatives are hands-on participants in professional organizations and serve on advisory boards that contribute to advancements in the industry overall. The result is sophisticated products and services that are relevant and compelling for the consumer and offer an outstanding return on investment for the retailer. 5
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10 stability With a worldwide presence, vigorous and profitable growth, a record level of operational cash flow, and decades of commitment to technology leadership, Ingenico offers stability you can count on for innovative secure products, reliable performance and dependable service. Ingenico has solutions to meet the needs of retailers of every size and style traditional brick-and-mortar stores, cross-border businesses, mobile merchants, online providers and we enable them to accept payment in any form and in any combination, physical, online and mobile. For optimized total cost of ownership and fastest time to market, lngenico s multi-touchpoint, cross-channel payment, future-proofed solutions can be delivered in a managed services model. Ingenico s comprehensive solutions strengthen your market position by allowing you to integrate payment into your brand strategies. Built on our powerful Telium 2 platform for outstanding transaction speed and reliability, Ingenico s solutions are designed to help you increase sales, meet market demand, and anticipate consumer trends. Welcome to retail-minded solutions from Ingenico 7
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12 Retail Products End-to-end solutions that deliver tangible value to your business and your customers Built on Ingenico s powerful Telium 2 architecture and featuring a wealth of connectivity, Ingenico s retail solutions are secure, are designed to accept all forms of payment, are fully EMV and PCI PTS certified and support the latest international security algorithms. By providing a full range of payment touchpoints for all needs and environments, Ingenico allows you to match your retail sales strategy to changing consumer behavior and store formats, including multilane, self-checkout, in-store and in-the-field mobility, interactive kiosk, unattended, and online. Payment touchpoints are certified with the latest PCI-PTS standards and infrastructure, including point-to-point encryption, and have been PCI-DSS certified since
13 Security Smartcard Magstripe Contactless Color Display Signature Capture isc Touch 350 Transform in-store transactions into exciting, engaging customer interactions From online surfing to channel surfing, your customers are accustomed to sophisticated graphics, colorful content, and versatile, easy-to-use applications. Meet and exceed their expectations by showcasing full-motion video, optional stereo sound and crisp, high-resolution graphics on the isc Touch 350 s large, bright, interactive VGA color display. There s virtually no end to the isc Touch 350 s power or versatility. With each payment transaction, the device enhances your brand and builds customer loyalty. The isc Touch 350 is the digital end-to-end transaction solution that enhances your brand image and improves your customer service. 10
14 Security Smartcard Magstripe Contactless Color Display Signature Capture isc Touch 250 The payment powerhouse with a small footprint and an exceptionally large presence Interact with your customers in ways that were never before possible, with Ingenico s sleek new isc Touch 250, the fast, secure PCI PTS V3.0 certified payment solution that energizes your brand- and loyalty-building programs. Combining signature capture and touchscreen technologies in a robust, compact design, the device showcases a full range of revenue-producing promotions ads, videos, couponing, targeted up-selling and cross-selling opportunities, gift card sales, extended warranties, digital signage, and more on a colorful, interactive, high resolution touchscreen display that engages and involves your customer throughout the payment process. For multilane retail checkout, sales kiosks and self-service environments, Ingenico s isc Touch 250 is the most reliable, flexible and interactive payment device on the market. 11
15 Security Smartcard Magstripe Contactless Color Display Multimedia Signature Capture isc Touch 480 Reinvent multilane checkout rethink consumer engagement 12 As business environments change, payment has to complement the way retailers do business. Powered by Ingenico s innovative technology, the isc Touch 480 represents much more than simple multilane payment device. Its unique combination of payment and business apps displayed on an extra-large 7"16/9 multimedia touchscreen completely reinvents traditional checkout, by enhancing consumer s engagement and purchase experience. Designed for retail, the isc Touch 480 glass display is highly resistant to impacts and scratching, with a lifespan of 1,000,000 signatures. The device is equipped to handle all forms of payment: EMV, MagStripe, Signature Capture, Contactless. Also, it fully supports new payment options such as NFC loyalty and couponing, wallets, and QR codes. Its magnetic stripe reader (two magnetic heads) reduces the risk of read errors, and significantly increases transaction speed. The EMV smartcard reader is built for 500,000 card insertions. The isc Touch 480 meets the latest hardware and software security requirements and is PCI-PTS 3.x and complies with SRED and Open Protocol modules.
16 Security Smartcard Magstripe Contactless Color Display ipp300 Series Plug and play, PIN and pay, it s the fastest, most secure, easiest-to-install PINpad on the market When time and space are at a premium (in retail, when are they not?) the compact ipp300 series of retail PINpads is the unmatched, innovative, and secure PCI PTS V3.0 certified payment solution. Lightweight, stylish and selfcontained, both the ipp320 and ipp350 plug directly into your cash register for instant installation and easy integration into existing POS systems. When you need a transaction solution that maximizes performance in minimum countertop space, there is no better choice than Ingenico s ipp320 and ipp350. Customer transactions are fast, private, efficient and secure. 13
17 Security Smartcard Magstripe Contactless Barcode ismp Mobility Payment Turn your ipod touch, iphone or ipad into a smart, secure mobile payment solution Ingenico s Smart Mobility Payment (ismp) leads the revolution in mobile payment solutions for traditional retailers and mobile merchants alike. By combining an ipod, iphone or ipad with the ismp, Ingenico has invented a unique Smart Mobile POS. Designed to work with Apple s smart devices, ismp is officially MFI certified, meaning it is 100% compliant with Apple s performance and development standards. The ismp is available in two distinct designs for merchants who need an all-in-one physically connected mobile solution with an ipod Touch, iphone or ipad (ismp with Sleeve), or two-piece configuration for those wanting the flexibility of using a wireless connection (ismp Companion w/bluetooth). ismp accepts all existing forms of electronic payment: MSR credit and debit, stored-value cards, contactless, EMV/chip & PIN cards, and mobile (NFC-enabled) applications. It is fully EMV and PCI PTS V2 and V3 certified. 14
18 Security Smartcard Magstripe Contactless Barcode ismp Companion Convert any Bluetooth tablet or smartphone into a secure smart mobile POS Go totally mobile with ismp, the advanced payment device that connects via Bluetooth to any ios, Android or Windows-based tablet or smartphone to create the fastest, easiest, most secure mobile payment solution in the market. Built on Telium2, Ingenico s powerful payment platform, ismp Companion supports all the latest international payment and security standards, including EMV Level 1 and 2, PCI PTS V2.1 and V3.0, PayPass 2.1, VISA paywave 2.1.1, plus many more. With its universal payment platform, you can trust the innovative ismp Companion to provide dependable, end-to-end security while you: accept any form of electronic payment your customer prefers, including MSR, smartcards, stored-value cards, contactless, EMV, and NFC serve customers efficiently and securely anywhere in the store, in the aisle or in the field explore a world of exciting new possibilities for retail, hospitality, transportation and other mobile merchants 15
19 Security Smartcard Magstripe Contactless Barcode Tablet ismt Mobile Payments Close the sale on the spot, anytime, anywhere, with interactive tablet technology Use your Apple ipad or ipod touch to maximize sales, convenience and productivity with ismt, the advanced all-in-one mobile solution. Coupled with Ingenico s fully EMV and PCI PTS V2 and V3 certified ismp device, ismt provides a consistently available interface and maximum security in a single terminal giving sales associates the power to service all customer needs in an interactive side-by-side consultation, anywhere in the store, in the showroom or in the field. No other tablet payment solution incorporates the features, flexibility, security and functionality of ismt. 16
20 Security Smartcard Magstripe Contactless Rugged Color Backlit Display iwl Series Make transactions part of the action with a world of payment options safely in your pocket Retail consumers are moving targets, so once they re ready to pay, it pays to accept payment anywhere they are. In-store or on the road, long range or short, Ingenico s secure PCI PTS V3.0 certified iwl series lets you accept all electronic payments on the move, quickly, easily and securely. Ingenico s iwl series is the smallest, lightest, most convenient payment device on the market. From garden center, warehouse or showroom sales to home delivery, pop-up stores and curbside checkout, count on the iwl series for unparalleled speed and versatility all day long. 17
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22 Security Smartcard Magstripe Contactless Rugged Color Backlit Display iself-service Unattended Solutions Add 24/7 convenience of self-service payment acceptance to your unattended locations No longer confined to time zones, retail hours or cash transactions, consumers are increasingly opting to serve themselves. Now, accepting secure electronic payment from unattended self-serve locations has never been easier, thanks to Ingenico s iself-service product series. Modular, compact and rugged to meet the demands of any indoor or outdoor self-service scenario including parking, drive-through, ticketing, fuel, transportation and vending iself- Service devices are weather- and vandalism-resistant in even the most challenging climates and locations. The iself-service series consists of the Unattended Pin Pad (iup250) with master control module, the Cardreader (iur250) to accept both magnetic stripe and EMV chip cards, and the Contactless (iuc150) devices for accepting contactless and NFC payments. 19
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24 Security Custom Terminal Stands Keep your POS security on firm footing with tough, reliable stands created specifically for Ingenico products Theft of electronic cardholder data during an otherwise legitimate transaction is big business, operated by an international criminal enterprise that typically uses sophisticated, virtually undetectable skimming devices to compromise your security systems. Unless you take strong countermeasures to protect the physical security of your POS hardware and software, you become an easy mark. That s why Ingenico s custom payment terminal stands offer the strongest protection against product tampering, system compromise and skimming schemes. With an attractive design and small footprint, Ingenico stands provide operational flexibility and versatility while protecting your brand identity and integrity. 21
25 Security Smartcard Magstripe Contactless Barcode NFC Ready Mobile Wallet Mobile SDK Secure Payment Gateway Value-Added Applications Device & Application Management 3 Mobile Retail Platform Professional Services Messaging Hardware & Accessories Accelerate existing commerce capabilities by incorporating the most advanced mobile solutions on the market Next-generation mobile capabilities are arriving by the minute, so why settle for mobile systems that lock you in to today s technologies and applications? Ingenico s new Mobile Retail Platform (imrp) powered by imobile3 and ROAM Data gives you the flexibility to expand your existing commerce capability to include a versatile, fully integrated mobile solution that grows and changes to meet your evolving needs and your customers highest user-experience expectations. By incorporating a suite of interrelated mobile applications and components, software libraries and mobile services, Ingenico s imrp allows you to use a single technology across multiple payment platforms. As the first truly open mobile retail platform, imrp integrates the most advanced hardware with world-class applications and enterprise-grade professional services to provide tailor-made mobility solutions right out of the box. Whichever way you choose to bring mobility into your stores, Ingenico s Mobile Retail Platform offers the most comprehensive portfolio of mobile solutions on the market today. 22
26 Retail Services Be ready anytime, anywhere your customer is ready to pay These managed services allow you to optimize and manage your entire transaction process online; enhance customer relationships by implementing and managing loyalty programs, issuing and processing gift cards, and enabling a range of value-added services and strategies; and manage an unlimited number of remote terminals seamlessly, securely and in real time. Ingenico managed services solutions are designed to address your needs from business, financial, security and technical perspectives. Operating together, these synergistic services provide one-stop-shop efficiency, innovative operational capabilities, effective cost management and optimum time to market. 23
27 Axis epayment A revolution in retail a single point of control for payment transactions of every type, on any device, in every market Ingenico s Axis epayment is the international centralized software solution that sets the new standard in security and flexibility in payments management. Built around eportal, Ingenico s powerful merchant Web portal, Axis epayment is the turnkey solution designed to optimize and manage your transaction process from the point of customer engagement all the way through to your bank or service provider. With end-to-end security plus support for all types of payment systems and value-added services, you can count on Axis epayment to show you the big picture in real time. 24
28 IngEstate TMS Upgrade, customize and manage your worldwide terminal estate from a single secure download point IngEstate TMS is the secure solution designed by Ingenico to streamline terminal deployment worldwide. With IngEstate TMS, you can manage an unlimited number of remote terminals seamlessly and securely upgrading software 24/7, rolling out customized Point of Sale services, and monitoring the hardware and software status of each individual terminal all from a single, online download point. From field initialization to diagnostics, software upgrades to streamlined reporting, count on IngEstate TMS for total real-time remote control. IngEstate TMS is the proven way to reduce both the cost and complexity of managing global terminal assets. 25
29 Ingenico On-Guard Reduce your compliance scope and footprint without upgrading your payment infrastructure Ingenico On-Guard is the secure, all-inclusive, point-to-point card data encryption and tokenization solution for merchants, service providers, processors, and acquirers. From the swipe at the point of entry/point of sale through to the authorization network/endpoint, cardholder data is fully protected and securely stored to facilitate future transactions and adjustments. On-Guard shifts responsibility for transmitting and storing cardholder data away from the merchant to the acquirer/processor. As part of your integrated data security strategy, On-Guard is the industry s most powerful protection solution for point-to-point encryption (P2PE) and tokenization of payments data. 26
30 On-Guard P2P KME The practical, streamlined solution that protects sensitive customer data from point to point In Canada, meeting security and compliance standards to prevent payment card fraud is among most businesses highest costs. That s why Ingenico s On-Guard P2P KME Canadian solution gives you total point-to-point protection at no additional cost. From the moment a transaction is initiated at a secure POS terminal through its in-flight transmission to your acquirer for authorization, Ingenico s On-Guard P2P KME provides comprehensive, proven protection. Because On-Guard s streamlined solution is embedded in our POS terminals, it needs no extra supporting hardware or overhead. At the same time, On- Guard P2P KME can reduce the scope of your Cardholder Data Environment (CDE), creating a simplified pathway to PCI DSS compliance. Ingenico s On- Guard Point-to-Point Key for Message Encryption (P2P KME) is highly effective, simple to maintain, and economical to implement and operate. 27
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32 Ingenico offers the most comprehensive portfolio of beyond-payment solutions on the market We are here to serve you. Contact us today to discuss your unique payment acceptance and processing needs. We are confident we ll find the right solution for you.
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