2016/SOM1/EC/WKSP2/001. Agenda. Submitted by: US-ATAARI

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1 2016/SOM1/EC/WKSP2/001 Agenda Submitted by: US-ATAARI Ease of Doing Business Workshop: One-Stop Shops to Improve the Business Environment Lima, Peru February 2016

2 Agenda APEC 2016 Ease of Doing Business (EoDB) Workshop: One-Stop Shops to Improve the Business Environment February, 2016 Los Delfines Hotel & Casino Lima, Peru DAY 1 Program pm Arrival/Registration pm Welcome Remarks Mr. Rory McLeod, Chair, APEC Economic Committee Session pm Session pm Overview and Introduction Speakers: Ms. Victoria Waite, Chief of Party, US-APEC Technical Assistance to Advance Regional Integration (US-ATAARI) and Mr. Carlos Posada, Executive Director, Research and Trade Development Institute, Lima Chamber of Commerce, Peru Brief review of the APEC Second EoDB Action Plan and Implementation Plan Importance of accelerating the implementation of doing business reforms for inclusive growth Business perspective (regulatory challenges for MSMEs growth) One-Stop Shops (OSS) in Doing Business Reforms Speaker: Ms. Sylvia Solf, Global Product Specialist, Investment Climate Department, World Bank Respondent: Ms. Angelica Matsuda, Executive Director, National Competitiveness Council, Peru APEC recognizes that one-stop shops can be used to streamline the business enabling environment and provide easier access to services that can save time and costs What are one stop shops: more than just co-location Types (e.g., virual and physical), benefits, impact of reforms, innovations (online/cross border) Design and implementation of OSS: considerations, best practices and challenges 1

3 pm Coffee Break Successes and failures Technical assistance and capacity building activities Session pm Building an Effective OSS (Key Issues) Speaker: Mr. Dobromir Christow, Senior Private Sector Development Specialist, Trade and Competitiveness Global Practice, World Bank Respondents: Starting a Business: Mr. Frank Grozel, Coordinator of the Business Facilitation Program, UNCTAD Trading Across Borders: Ms. Andrea Feldman, Private Sector Development Specialist, Trade and Competitiveness, World Bank Group Dealing With Permits: Mr. Olin McGill, Consultant, US-ATAARI 5.30 pm Wrap up Day 1 Understand user s need - identify critical issues (putting citizen at the center) Leadership and common goals Break down silos Regulatory and legislative framework Process re-engineering (simplify, stardardise, share) Systems/Technologies Human resources Monitor performance and collect customer feedback Promote innovation DAY 2 Program am Arrival/Registration am Introduction and Overview of Day 2 Ms. Victoria Waite, US-ATAARI Session am Case Studies: One-Stop Shops Moderator: Mr. Dobromir Christow, World Bank. Case study presenters to address 3 dimensions of reform implementation: 1) legal and regulatory changes required; 2) process reengineering and technical aspects; and 3) change management and stakeholder 2

4 management am Coffee Break - Starting a Business: Ms. Elsa Ayala, General Director of Business Regulations, Secretariat of Economy, Mexico - Trading across Borders: Ms. Nguyen Minh Thao, Deputy Director in Charge, Central Institute for Economic Management Ministry of Planning and Investment, Viet Nam - Dealing with Permits: Mr. Li Ho-ping, Chief Building Surveyor, Buildings Department Hong Kong, China Mr. Liu Chyi-Yach, Technical Specialist, Construction and Planning Agency, Chinese Taipei Session am pm Small Group Discussion Sharing Experiences Facilitated by champion economies and technical experts - Starting a Business: Ms. Brianne Watts, United States and Mr. Frank Grozel - Trading across Borders: Ms. Mazrina Mohamed Ibramsah, Malaysia and Ms. Andrea Feldman - Dealing with Permits: Mr. Benjamin Tan, Singapore and Mr. Olin McGill pm Lunch Participants will break into small groups to share their experiences in implementing OSS in their economies, including successes and challenges. Results will be reported back to plenary. Session pm Session pm A Quick Look at Existing Tools to Support Reform Speakers: Ms. Sylvia Solf, World Bank and Mr. Frank Grozel, UNCTAD For example, World Bank/IFC toolkits and UNCTAD Small Group Discussion - Facilitating Reforms to Achieve Efficient OSS: What Can APEC Do? Facilitated by a techncial experts - Starting a Business: Mr. Frank Grozel - Trading across Borders: Ms. Andrea Feldman - Dealing with Permits: Mr. Olin McGill 3

5 pm Coffee Break What types of activities can APEC members implement unilaterally as well as support each other to encourage reforms and/or improve existing services? Using Session 3 OSS key issues, are there areas that APEC could focus on that would contribute to reaching the 10% improvement target by 2018? What next steps could the small group pursue? Session pm Small Groups Report Back to Plenary Are there any similarities between the 3 priority areas? Next steps, facilitated discussion pm Wrap Up, Conclusions and Evaluations 4

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