FROM DISASTER TO RESTORATION THE COLLABORATIVE EFFORT

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1 FROM DISASTER TO RESTORATION THE COLLABORATIVE EFFORT

2 IICRC INSTITUTE OF INSPECTION, CLEANING AND RESTORATION CERTIFICATION.

3 ANSI THE AMERICAN NATIONAL STANDARDS INSTITUTE

4 ANSI/IICRC S500 WATER DAMAGE RESTORATION ANSI/IICRC S PROVIDES A SPECIFIC SET OF PRACTICAL STANDARDS FOR WATER DAMAGE RESTORATION. IT DOES NOT ATTEMPT TO TEACH COMPREHENSIVE WATER DAMAGE RESTORATION PROCEDURES; RATHER, IT PROVIDES THE FOUNDATION FOR BASIC PRINCIPLES OF PROPER RESTORATION PRACTICES. ANSI/IICRC S DOES NOT ATTEMPT TO INCLUDE EXHAUSTIVE PERFORMANCE CHARACTERISTICS OR STANDARDS FOR THE MANUFACTURE OR INSTALLATION OF STRUCTURAL COMPONENTS, MATERIALS AND CONTENTS (PERSONAL PROPERTY).

5 ANSI/IICRC S500 WATER DAMAGE RESTORATION ANSI/IICRC S STANDARD FOR PROFESSIONAL WATER DAMAGE RESTORATION IS A PROCEDURAL STANDARD. IT IS BASED ON RELIABLE RESTORATION PRINCIPLES, RESEARCH AND PRACTICAL EXPERIENCE. IN ADDITION, THERE HAS BEEN EXTENSIVE CONSULTATION AND INFORMATION OBTAINED FROM NUMEROUS SOURCES. THESE SOURCES INCLUDE, BUT ARE NOT NECESSARILY LIMITED TO THE SCIENTIFIC COMMUNITY, INTERNATIONAL, NATIONAL AND REGIONAL TRADE ASSOCIATIONS SERVING THE PROFESSIONAL RESTORATION INDUSTRY, CHEMICAL FORMULATORS AND EQUIPMENT MANUFACTURERS, CLEANING AND RESTORATION TRAINING SCHOOLS, RESTORATION SERVICE COMPANIES, THE INSURANCE INDUSTRY, ALLIED TRADES PERSONS AND OTHERS WITH SPECIALIZED EXPERIENCE. IT IS SUBJECT TO FURTHER REVISION AS DEVELOPMENTS OCCUR IN TECHNOLOGY, TESTING AND PROCESSING PROCEDURES.

6 IICRC CERTIFICATIONS IICRC Water Damage Restoration Technician (WRT) IICRC Applied Microbial Remediation Technician (AMRT) IICRC Fire & Smoke Restoration Technician (FSRT) IICRC Applied Structural Drying Technician (ASD) IICRC Carpet Cleaning Technician (CCT)

7 SERVICES FLOOD RESPONSE TEAM APPROX. 12 MAJOR EVENTS PER YEAR 5 DAY DRY OUT PROCESS 2 DAY TO 1 MONTH REPAIR COMPLETION

8 FISCAL SAVINGS

9 EFFECTS OF WATER LOSS EVENTS DISPLACE STAFF AND STUDENTS CAUSE DAMAGE TO OFFICE AND CLASSROOMS DAMAGE PERSONAL ITEMS (PICTURES, DIPLOMAS, FILES, ETC)

10 WHERE WE STARTED

12 WHERE WE ARE GOING

14 HOUSEKEEPING RESPONSE

15 HOUSEKEEPING RESPONSE RESPONSE TYPICALLY MEANT: 1.AN ALL HANDS ON DECK APPROACH TO WHOEVER WAS ON CAMPUS AT THE TIME 2.SEARCHING FOR EQUIPMENT TO USE IN EACH OF THE HOUSEKEEPING CLOSETS 3.TOO MANY CHIEFS AND NOT ENOUGH INDIANS 4.INSUFFICIENT TRAINING FOR STAFF RESPONDING TO FLOOD EVENTS 5.LACK OF COOPERATION/COMMUNICATION WITH OTHER FACILITIES PARTNERS 6.RESPONSE TIME GREATLY SUFFERED

16 HOUSEKEEPING RESPONSE 1.COORDINATED RESPONSE THROUGH A CALL TREE MANAGED IN-HOUSE INVOLVING THE FOLLOWING DIVISIONS WITHIN FACILITIES 2.STEAM PLANT OPERATORS TELEPHONE DIRECTORY GIVEN TO THEIR STAFF FOR CONTACTING THE ON-CALL MANAGER FOR HOUSEKEEPING DURING FLOOD EVENTS 3.ON-CALL MANAGER SCHEDULE CREATED WITHIN UNIVERSITY HOUSEKEEPING TO ROTATE THROUGHOUT THE YEAR SO THAT LEADERSHIP PERSONNEL WOULD BE IN POSITION TO DISPATCH NECESSARY STAFF TO EVENTS 4.ESTABLISHMENT OF A HOUSEKEEPING EMERGENCY RESPONSE TEAM (H.E.R.T.) MADE UP OF EMPLOYEES THAT ARE GIVEN FLOOD RESPONSE, BBP AND EQUIPMENT TRAINING TO ENABLE A TIMELY AND KNOWLEDGEABLE RESPONSE TO EACH TYPE OF SITUATION 5.PURCHASE OF FLOOD RESPONSE EQUIPMENT FOR USE IN THESE EVENTS 6.TRUCK MOUNT EXTRACTION SYSTEM AND TRUCK TO TRANSPORT UNIT 7.BOX TRUCK CONTAINING NECESSARY EQUIPMENT FOR EMERGENCIES CONSISTING OF WET/DRY VACUUMS, MOPS/BUCKETS, BBP & PPE EQUIPMENT, KAIVAC UNITS, FLOOD SUCKER UNITS W/SUMP PUMP CAPABILITIES, CARPET EXTRACTORS, NECESSARY CHEMICALS AND OTHER MISC. ITEMS USED IN THESE TYPES OF SITUATIONS 8.DESIGNATION OF A CLOSET IN EACH BUILDING THAT CONTAINS ADDITIONAL EMERGENCY EQUIPMENT AND SUPPLIES 9.SOP S THAT GOVERN THE FUNCTION OF THE HERT AND ON CALL MANAGER PROCESS

17 FLOOD PROTOCOL CHECKLIST

19 PAST & RECENT EVENTS

38 STANDARD OPERATING PROCEDURE

39 SAFETY FIRST

40 USE THE PROPER PPE

41 ELIMINATE SHOCK HAZARDS

42 ELIMINATE POTENTIAL FALLING OBJECTS

43 ELIMINATE POTENTIAL TRIPPING HAZARDS

44 GET THE WATER TURNED OFF STOP THE WATER SOURCE

46 EXTRACT STANDING WATER TO ELIMINATE POTENTIAL SLIPS

47 WHAT IS THE SOURCE OF THE WATER WEATHER RELATED BUILDING SYSTEMS

48 WATER CONDITION CATEGORY 1 CATEGORY 2 CATEGORY 3

49 Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

50 Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

51 Category 3 Water - Known as "Black Water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

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