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1 165 Series Manual Note: 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. Rev 2, February 16, 2011

2 TABLE OF CONTENTS System Specifications... 3 How Your System Works... 4 Programming... 6 General Valve Installation... 8 Start-up Instructions - Softener... 9 Start-up Instructions - Filter Start-up Instructions Iron Filter Plumbing System Clean-Up System Configuration Maintenance Softeners Maintenance Filters Maintenance Iron Filters Sizing Requirements - Softeners Sizing Requirements - Filters Sizing Requirements Iron Filters Power Head Exploded View Power Head Parts List Control Valve Exploded View Control Valve Parts List Trouble Shooting - Softeners Trouble Shooting Filters Trouble Shooting Iron Filters Guarantee

3 System Specifications Item # 10 lbs/cu ft Capacity 6 lbs/cu 3 lbs/cu ft Service USGPM Flow Rate Backwash USGPM Mineral Tank Size Resin Cu. Ft. Brine Tank / Cabinet Size Inches Salt Cap Lbs Shipping Weight Lbs IWT ,875 16,500 10, x x 15.0 x IWT ,500 22,000 14, x x 15.0 x IWT ,750 33,000 21, x x 15.0 x IWT ,000 44,000 28, x x IWT ,250 55,000 35, x x IWT ,500 66,000 42, x x IWT165-75C 19,875 16,500 10, x x 23.6 x IWT C 26,500 22,000 14, x x 23.6 x Item # Model Media Cu Ft Flow Rate USGPM Service Peak Backwash Iron Removal Capacity (ppm) KMnO4 Regen (oz) Mineral Tank Size Pipe Size Inches Ship Weight Lbs Iron Filters - Manganese Greensand IWT165IF , x 44 3/4" IWT165IF , x 48 3/4" IWT165IF , x 54 3/4" 178 Iron Filters - Birm IWT165BM x 44 3/4" IWT165BM x 48 3/4" IWT165BM x 54 3/4" 108 Taste & Odor Filters IWT165TO x 44 3/4" IWT165TO x 48 3/4" IWT165TO x 54 3/4" 81 Neutralizing Filters IWT165NU x 44 3/4" IWT165NU x 48 3/4" IWT165NU x 54 3/4" 180 Sediment Turbidity Multi-Media Filters IWT165MM x 44 3/4" IWT165MM x 48 3/4" IWT165MM x 54 3/4" 169 Maximum Water Temperature = 110 F (43 C) Maximum Operating Pressure = 100 PSIG (689 kpa) Voltage = 110 volts standard Pipe Size = 3/4 At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig. Changing salt settings from factory setting may require changing injector sizes to achieve stated capacities. The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change. 3

4 How Your System Works Water Softener The principle behind water softening is simple chemistry. A water softener contains resin beads which hold electrically charged ions. When hard water passes through the softener, calcium and magnesium ions are attracted to the charged resin beads. It's the resulting removal of calcium and magnesium ions that produces soft water. Filter Raw water enters your home through the main supply line, enters your filter and passes down through the filter media. Impurities such as turbidity and sediment (MM) and organics (AC) are removed from the water. The filtered water then flows up and into your household water lines. The neutralizing filter (NE) is designed to raise the ph of your water to eliminate corrosive characteristics. For example, a ph of 5.5 can be raised to 7.0 which is neutral. When the water is neutralized, it is then possible to remove the iron with the addition of an iron filter. Backwashing of the filter takes place during the night while you sleep. First, backwashing cleans the filter bed, then a rapid rinse clears any remaining particulates from the water. All functions are performed automatically. Your automatic filter can be set to operate according to your needs by programming the appropriate settings. On the days your filter regenerates, the operating cycles will be automatically performed. In the service position, filtered water is supplied for household use. Iron Filter The system consists of three major components: a back washable filter containing oxygen charged manganese greensand, a chemical feeder with shutoff float which delivers an accurately measured volume of potassium permanganate solution for each regeneration, and a meter initiated control valve which governs the operation of the system. As water passes through the filter bed, it comes in contact with the oxygen charged media. This causes iron, manganese and sulfur to oxidize. The undesirable compounds are then trapped in the filter bed. Eventually the oxygen in the filter becomes depleted and regeneration is necessary. Regeneration takes place during the night while you sleep. First, backwashing cleans the filter bed, then concentrated potassium permanganate solution is passed through it, recharging the bed with oxygen. A rapid rinse removes any remaining potassium and a volume of water is returned to the feeder to dissolve enough potassium permanganate for the next regeneration. All functions are performed automatically. This valve is controlled with simple, user-friendly electronics displayed on a LCD screen. The main page displays the current time and the remaining gallons in meter mode or the remaining days in calendar clock mode. Your automatic iron filter can be set to operate according to your needs by programming the appropriate settings. On the days your filter regenerates, the operating cycles will be automatically performed. In the service position, filtered water is supplied for household use. Step 1 - Step 2 - The automatic control reverses the flow of the water through the filter, backwashing minerals trapped in the filter to the drain. The control pulls a vacuum on the feeder. This causes an exact volume of saturated potassium permanganate solution to be drawn into the filter tank. The control slowly rinses the chemical through the media tank. The potassium permanganate supplies oxygen to the filter media. 4

5 Step 3 - Step 4 - The control fast rinses the media bed to settle it and to ensure that all the chemical and mineral precipitate is removed. The control adds water to entirely fill the previously evacuated feeder. The feeder is now ready for the next regeneration. The control puts the system into service, supplying iron-free water to the household. All this is performed automatically over a period of 2.5 hours. NOTE: REGEN DAYS and REMAINING DAYS are only shown in the CALENDAR CLOCK mode or METER OVERRIDE mode. This valve is controlled with simple, user-friendly electronics displayed on a LCD screen. The main page displays the current time and the remaining gallons in meter mode or the remaining days in calendar clock mode. Display DISPLAY MENU Menu UP Up DOWN Down SET& Change REGEN. Program Or Manual Regeneration System Initialization Figure 1. Valve Display When power is supplied to the control, the screen will display TIME OF DAY AND DEFAULT GALLON SETTING. If the valve is not in service it will read CANATURE while the valve returns to the service position. 5

6 Programming 1. Press to enter programming. If the system has been inactive, you may have to hold and press until you hear a beep to unlock the display screen. Press or to select which setting to modify. 2. To change setting, press. When the display flashes, the value may be changed. Press or to change the value. Press to accept the value. 3. Press to return to previous menu. Figure 2. Program Flow Chart 6

7 Program Options Depending on the current option settings, some parameters cannot be viewed or set. Program Mode PARAMETER OPTIONS DESCRIPTION 1 REGIONAL METRIC US 2 REGENERATION MODE METER DELAYED METER IMMEDIATE TIMER MIX REGEN This option controls whether cubic meters or US gallons is used for the volume display and the format of the day, year, and month. This is the most common setting. When the volume remaining reaches zero gallons, the system will initiate a regeneration at the next pre-set regeneration time. The unit will initiate a regeneration immediately after the volume remaining reaches zero. The unit will initiate a regeneration at the next pre-set regeneration time based on the interval of days between regeneration days. Meter initiated with Day Override. When the volume remaining reaches zero gallons, the system will initiate a regeneration at the next pre-set regeneration time. If the days between regeneration is reached before the remaining volume reaches zero, the system will override the meter setting and initiate a regeneration. 4 DATE Set date of installation. This value is fixed and does not change. 5 TIME Set current time. 6 REG TIME This setting controls the time of day when a regeneration cycle will start. 7 REG. DAYS The user can manually enter values for regeneration day intervals. 8 REG. CAP. The user can manually enter values system capacity. 9 BACKWASH This option controls the length of time in minutes for the unit to clean the bed by reversing the flow of water upwards through the bed and out to the drain. 10 BRINE This option controls the length if time in minutes for the unit to draw regenerant (brine for softeners) from the second tank and slowly rinse it from the top to bottom of the tank. 11 RINSE This option controls the length of time to give the tank a final rinse from the top to the bottom in order remove any last traces of the regenerant (brine) from the tank. 12 REFILL This option controls the length of time the brine valve will open to refill the second tank (brine tank for softeners) with water in order to produce the regenerate solution (brine for softeners) for the next regeneration cycle. The water is accurately measured through the valves brine line flow control to make a precise quantity of regenerant solution. 13 LOAD DEFAULT L.CAPA. Figure 3. Program Options M.CAPA S.CAPA It is not recommended to use any of these options. The function of this option is to load pre-set values of BACKWASH, BRINE, RINSE, and REFILL for large, medium, and small capacity systems. We recommend to use the settings as specified in the SYSTEM CONFIGURATION section of this manual. Manual Regeneration 1. If the system has been inactive, you may have to hold and press until you hear a beep to unlock the display screen. Press and hold to initiate a manual regeneration. When the valve reaches any cycle position, pressing any key will automatically advance the valve to the next position. Control Operation During A Power Failure In the event of power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will return to the service position once power is restored. If the valve misses a scheduled regeneration due to a power failure, it will queue a regeneration at the next regeneration time once power is restored. 7

8 General Valve Installation Water Pressure Electrical Supply Existing Plumbing Softener Location Bypass Valves Plumbing Minimum 25 PSI Uninterrupted 115V AC Free of any deposits or build-ups inside pipes. Locate close to drain and connect according to plumbing codes Always provide for bypass valve if unit is not equipped with one. Softener and or other water treatment equipment should be installed to local plumbing codes CAUTION Do not exceed 120 psi water pressure. Do not exceed 110 F water temperature. Do not subject unit to freezing conditions. Figure 4. Typical softener installation Figure 5. Typical single filter installation Figure 6. Typical municipal installation Figure 7. Typical Chemical injection installation Figure 8. Typical rural iron filter installation 8

9 Installing the Bypass valve Figure 9. Bypass Assembly View 1. Locate the softener / filter tank and brine tank close to a drain where the system will be installed. The surface should be clean and level. 2. Perform all plumbing according to local plumbing codes. Use a 1/2" minimum pipe or tubing size for the drain line Use a 3/4" pipe or tubing for backwash flow rates that exceed 7 gpm or length that exceeds 20ft (6 m) 3. Only use Teflon tape on the drain fitting. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6 (152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve. 4. Cut the 1" central pipe flush with top of each tank. 5. Lubricate the large o-ring on the valve that seals against the tank. Screw the valve on to the tank. Be careful to not cross thread the valve into the tank. Only use silicone lubricant. 6. Add water until there is approximately 1" (25 mm) of water above the grid plate. If the tank does not have a grid, add water until it is above the air check in the brine tank. Do not add salt to the brine tank at this time. 7. Place the unit in the bypass position. 8. At a softened faucet near the unit remove the aerator screen, turn the water back on slowly and allow the air and any turbidity as a result of installation to flush from the line. Start-up Instructions Softeners 1. Plug the valve into an approved power source. 2. When power is supplied to the control, the screen will display TIME OF DAY AND DEFAULT GALLON SETTING. If the valve is not in service it will read CANATURE while the valve returns to the service position. 3. If the system has been in active, you may have to hold and press until you hear a beep to unlock the display screen. Press to initiate a manual regeneration and advance the valve to the Backwash position. Open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes or until all media fines are washed out of the softener or filter. 4. Press the to advance to the BRINE position. Check the water level in the brine tank to insure the valve is drawing brine properly. 5. Press the to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 6. Press the to advance to the REFILL position. Check that the valve is filling water into the brine tank. Allow the valve to refill for the correct amount of time as displayed on the screen to insure a proper brine solution for the next regeneration. 7. Press the to advance to the SERVICE position. Open the outlet valve to the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. 8. Put salt into the brine tank. 9

10 Start-Up Instructions - Filters 1. Plug the valve into an approved power source. 2. When power is supplied to the control, the screen may display INITIALIZING WAIT PLEASE while it finds the service position. 3. If the system has been inactive, you may have to hold and press until you hear a beep to unlock the display screen. Press and hold for 3 seconds to initiate a manual regeneration and advance the valve to the Backwash position. Open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes or until all media fines are washed out of the unit. 5. Press any button to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 6. Press any button to advance to the SERVICE position. Open the outlet valve to the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. Note: A neutralizing filter is the first unit installed in a water system after the outdoor raw water lines when ph correction is required. Start-Up Instructions Iron Filters 1. Plug the valve into an approved power source. 2. When power is supplied to the control, the screen will display TIME OF DAY AND DEFAULT GALLON SETTING. If the valve is not in service it will read CANATURE while the valve returns to the service position. 3. If the system has been inactive, you may have to hold and press until you hear a beep to unlock the display screen. Press to initiate a manual regeneration and advance the valve to the Backwash position. Open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes or until all media fines are washed out of the softener or filter. 4. Press the to advance to the BRINE position. Check the water level in the brine tank to insure the valve is drawing brine properly. 5. Press the to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 6. Press the to advance to the REFILL position. Check that the valve is filling water into the chemical feeder tank Allow to refill until float shuts off the flow of water. 7. Press the to advance to the SERVICE position. Open the outlet valve to the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. 8. Cautiously pour the Potassium Permanganate into the feeder and replace the cover and safety screws. 9. Manually initiate regeneration after about one hour(time for the potassium permanganate to dissolve ) to activate the manganese greensand. Plumbing System Clean-Up The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary to the appliance manufacturer's instructions. Should there be any questions concerning the advisability of performing a procedure, it is strongly recommended the manufacturer's authorized service outlet be consulted prior to performing the procedure. The plumbing system and water using appliances that have been exposed, even for a short time, to iron-fouled water need to be cleaned of the precipitated iron that has collected in them or iron bleed (staining) will continue to be a problem. 10

11 Depending on the amount of iron in the water and the length of time the water system has been exposed to iron fouling, select from the following procedures those that apply to the type of system and appliances that need to be cleaned to assure iron-free water at all points of use. Softener It isn't uncommon that the softener was installed in an effort to remove ferrous (clear water) iron from the water supply. Typically a softener will remove some ferrous iron until the resin bed becomes fouled to the extent that it will lose both hardness removal capacity and the limited capacity for iron removal. This is the condition to expect the softener to be in when planning a system clean-up. Prior to closing the main supply valve or turning power off to a private well system and preparatory to installing the filter system, do the following: 1. Disconnect the brine draw line from the brine cabinet and place the loose end into a five gallon plastic pail filled with a solution of warm water and 4 oz. of resin mineral cleaner. 2. Advance the control timer to the brine draw position (refer to instructions provided with your softener). Allow all the warm mineral cleaner solution to be drawn into the mineral bed. 3. Then immediately close the main water supply valve or turn the power off to the pump and proceed with the filter installation. During the time required to install the filter system, the iron-fouled softener resin will be chemically cleaned. 4. After the filter installation is completed and final adjustments have been made, with the water turned on and the brine draw tube reconnected, reposition the timer on the softener to the backwash position. Allow the timer to perform an automatic regeneration cycle. During backwash of the softener, all iron cleaned from the resin will be washed down the drain. It is advisable, after chemically cleaning the softener, to regenerate the system twice to fully restore capacity lost due to iron-fouling. Water Heater If the water heater has been exposed to both iron and hardness for a long period of time, replacement of the heater tank may be the only practical solution to prevent continued staining originating from this source. After completing the installation of the chemical free iron filter, clean the water heater by following these instructions: 1. Shut off the energy supply to the water heater and close the heater inlet water valve. 2. Drain hot water tank completely. Open inlet water valve, allowing heater tank to be refilled with iron-free water. Continue flushing until the water runs clear to the drain. 3. If, after approximately 30 minutes of flushing, water does not clear, terminate the flushing operation. Refill hot water heater with water and pour approximately 1/2 gallon of household bleach into the top of the heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush the tank again until water is clear at the drain. Turn energy supply on. NOTE: If water does not clear in approximately 10 minutes, water heater should probably be replaced. 11

12 System Configuration RESIN VOLUME SYSTEM CAPACITY (GRAINS) CYCLE TIME (MINUTES) REFILL TIME 0.30 GPM 15 lbs/cu 10 lbs/cu 6 lbs/cu ft BACKWASH BRINE/RINSE 15 lbs/cu 10 lbs/cu 6 lbs/cu ft ,500 16,500 10, ,000 22,000 14, ,000 33,000 21, ,000 44,000 28, ,000 55,000 35, ,000 66,000 42, Figure 10. Valve Cycle Settings Injector and Drain Line Flow Control Suggested Softener Valve Configuration Tank Size (Diameter) Injector Set Brine Line Flow Control (BLFC) 6" 7" #000 Grey 8" #1 White (0.30 GPM) Drain Line Flow Control (DLFC) #1 (1.5 GPM) 9" #2 (2.0 GPM) 10" #3 (2.4 GPM) 12" #4 (3.5 GPM) #2 Blue 13" #6 (4.0 GPM) 14" #7 (5.0 GPM) #3 Yellow 16" none Figure11. Softener Configurations Suggested Filter Valve Configuration Tank Size (Diameter) Drain Line Flow Control (DLFC) 8" #4 (3.5 GPM) 9" #6 (4.0 GPM) 10" #7 (5.0 GPM) 12" none Figure12. Filter Configurations Suggested Iron Filter Valve Configuration Tank Size (Diameter) Injector Brine Line Flow Drain Line Flow Control (BLFC) Control (DLFC) 8" #4 (3.5 GPM) 9" #2 Dark Grey #6 (4.0 GPM) (0.30 GPM) 10" (PVC) #7 (5.0 GPM) 12" none Figure 13. Iron Filter Configurations Figure 14. Injector Assembly 12

13 Maintenance - Softeners Adding Salt Bridging Care of Your Softener Use only crystal water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. Humidity or wrong type of salt may create a cavity between the water and the salt. This action, known as bridging, prevents the brine solution from being made, leading to your water supply being hard. If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow four hours to produce a brine solution, and then manually regenerate the softener. To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 120 F. Figure 15. Injector Assembly Cleaning the Injector Assembly Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. Carefully remove the assembly and disassemble as shown in Figure 6. The injector orifice is removed from the valve body by carefully turning it out with a large screwdriver. Remove the injector throat the same way. Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust Out to clean the small holes in the orifice and throat. Re-assemble using the reverse procedure. Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin package). 13

14 Maintenance - Filters Maintenance of your new water filter requires very little time or effort but it is essential. Regular maintenance will ensure many years of efficient and trouble-free operation. 1. Periodically make sure your pump is performing satisfactorily to ensure sufficient water is available for backwashing the filter. 2. Periodically test your raw and filtered water to ensure conditions are still the same for your original settings and that the unit is working the way it is intended to. i. Water testing is often the best way to determine when the filter media will require replacement. 3. Periodically check that the drain line is clear and free from any obstructions. Care of All Water Filters To retain the attractive appearance of your new water filter, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your filter to freezing or to water temperatures above F. Replacing the Media Bed NE - Neutralizing Filter - the media bed in a neutralizing filter is slowly dissolved and has to be replaced. The frequency of replacement varies, depending on water quality - consult your dealer to determine the expected life of your media bed. AC - Taste and Odor Filter - under normal operating conditions the effective life of the filter media is approximately one to three years, depending on the water quality, after which, taste and odor problems may return. When this happens, contact your dealer for a replacement media bed. MM - Sediment and Turbidity Filter - under normal operating conditions, the media should never need to be replaced. However, if you experience pressure loss and cannot correct it with a manual regeneration, your media bed may need replacing - contact your dealer. Installation & Replacement Filter Media Pak Check to ensure all media parts are received. The first step in replacing the media bed is to shut off the water supply to the filter. Then place the unit into the backwash position to release any pressure in the lines. At this point, you must disconnect the plumbing from the inlet and outlet. Then unscrew the control valve from the fibreglass tank. Once this has been done, remove the distributor tube. Then you can remove the filter media and two types of gravel from the tank. The quickest way to do this is by simply tipping the tank upside down into a large drum or pail. The tank must be rinsed out completely and have no media or gravel left in it at all. 14

15 Loading the Media Pak Place the distributor tube back down the center of the tank. NOTE: the top of this tube should be plugged with a rag or cork to prevent media from entering. Pour the bag of coarse gravel into the tank, then pour the bag of fine gravel into the tank. It is important that the distributor tube is not moved or pulled out as it is not possible to put it down to the bottom of the tank once gravel or media are in the tank. Finally pour the larger bag(s) of media into the tank in the following order: Multimedia Filters 1. Coarse gravel (1/2 x 1/4) 4. Fine garnet (30 x 40) 2. Fine gravel (1/8 x 1/16) 5. Fine filter sand (.45 x.55) 3. Coarse gravel (8 x 12) 6. Anthrafilt ACF Carbon Filters Neutralizing Filters 1. Coarse gravel 1. Coarse gravel 2. Fine gravel 2. Fine gravel 3. Carbon 3. Calcite 4. Mag Oxide Once this is done, the rag or cork should be removed from the distributor tube. Clean off the top of the tank. Finally place the control valve on the tank and on to the distributor tube. Tighten the control valve on to the tank. Connect or reconnect the inlet and outlet and drain. The control valve should be in the backwash position. Slowly open the inlet valve water supply and slowly fill the filter tank until water appears at the open drain line. Return the control to the service position and shut the inlet off for approximately one hour to allow the media to soak in the water. After one hour, turn inlet water on slowly and place the control into the backwash position and plug the unit s electrical cord into a constant power source. Let the unit continue through its regeneration cycle automatically. The regeneration is necessary so all media fines are backwashed down the drain to ensure clean filtered water. After this media has been replaced, it may be necessary to reset the present time of day on the control valve timer as it will have been unplugged for some time. 15

16 Maintenance Iron Filter Potassium Permanganate Feeder The potassium permanganate feeder assembly incorporates a non-pressurized storage tank, grid, and float valve. The tank has a potassium permanganate capacity of 30 lbs and a liquid capacity of 5 gallons. The cover is securely fastened with three stainless steel safety screws to prevent access by children and pets. The potassium chemical tank should be placed where it is free from possible upset or access by children or pets. Chemical warning label and drain caution label are affixed to unit. Maintenance of your new water filter requires very little time or effort but it is essential. Regular maintenance will ensure many years of efficient and trouble-free operation. 1. Periodically make sure your pump is performing satisfactorily to ensure sufficient water is available for backwashing the filter. 2. Check that the Potassium feeder tank has adequate Potassium Permanganate in it. Generally speaking if the unit regenerates every 3 days it will require refilling in 3 months, 4 days = 4months etc. 3. Periodically test your raw and filtered water to ensure conditions are still the same for your original settings and that the unit is working they way it is intended to. ** Periodic water testing is the best way to determine when the filter media will require replacement 4. Periodically check that the drain line is clear and free from any obstructions. Figure 16. Injector Assembly Cleaning the Injector Assembly Sediment, iron, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. Carefully remove the assembly and disassemble as shown in Figure 6. The injector orifice is removed from the valve body by carefully turning it out with a large screwdriver. Remove the injector throat the same way. Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust Out to clean the small holes in the orifice and throat. Re-assemble using the reverse procedure. 16

17 Sizing Requirements - Softeners Instructions: First select the chart for your model of water softener, then simply line up the number of people living in the home with the hardness of the water and select the appropriate gallon setting rfor your 0.75 CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs Instructions: First select the chart for your model of water softener, then simply line up the number of people living in the home with the hardness of the water and select the appropriate gallon setting rfor your 0.75 CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon 27, Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs

18 Instructions: First select the chart for your model of water softener, then simply line up the number of people living in the home with the hardness of the water and select the appropriate gallon setting rfor your 0.75 CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon 30, Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs CF Total Hardness in Grains per US Gallon Number of people living in the home Softener could be undersized if # of people and hardness line up in this shaded area Consideration may be given to a larger size unit to meet your needs

19 Sizing Requirements - Filters Water Pressure The water system must have a pump big enough to deliver the recommended backwash rate with a minimum pressure at the inlet of the filter of 20 psi. If the existing system cannot do this, it must be upgraded to do so. Whenever possible, the water system should be adjusted to deliver at least 30 psi for even more satisfactory results. Backwash Flow Rates The most important criteria in sizing a filter is the capacity of the pump. The water must pass through the filter media at a service flow rate that allows it to operate properly. The filter must also be backwashed at a flow rate sufficient to dislodge and remove captured particulates. Failure to provide sufficient water will cause a build-up of particulates in the filter media, impairing its filtration ability. In order for your filter to backwash and rinse properly, your pump must be capable of providing the backwash flow rates indicated in the above specification chart. Backwash Frequency The table below can be used to help determine the frequency of regeneration for Multi-Media and Taste & Odour filters. Use this table as a guide since individual circumstances will require more or less frequent regenerations. To set a Neutralizing filter, follow the table under mild conditions. NOTE: Multi-Media Filters Activated Carbon Filters Add one person if you have a dishwasher. Sediment Taste Odor Mild Average Extreme Mild Average Extreme No. Of Persons Days Between Back Wash (Regenerations)

20 Sizing Requirements Iron Filters Water Pressure The water system must have a pump big enough to deliver the recommended backwash rate with a minimum pressure at the inlet of the filter of 20 psi. If the existing system cannot do this, it must be upgraded to do so. Whenever possible, the water system should be adjusted to deliver at least 30 psi for even more satisfactory results. Backwash Flow Rates The most important criteria in sizing an iron filter is the capacity of the pump. The water must pass through the filter media at a service flow rate that allows it to oxidize and collect the iron. The filter must also be backwashed at a flow rate sufficient to dislodge and remove the captured iron. Failure to provide sufficient water will cause a build-up of iron in the filter media, impairing its iron removing ability and resulting in iron bleeding out into the service water. In order for your filter to backwash and rinse properly, your pump must be capable of providing the backwash flow rates indicated in the above specification chart. CHECK YOUR WATER PRESSURE AND PUMPING RATE Two water system conditions must be checked carefully to avoid unsatisfactory operation or equipment damage: 1. Minimum water pressure required at the filter tank inlet is 20 psi. 2. Measuring the pumping rate of your pump: a. With the pressure tank full, draw water into a container of known volume, and measure the number of gallons drawn until the pump starts again. This is draw-down. Divide this figure by cycle time and multiply the result by 60 to arrive at the pumping rate in gallons per minute (gpm). To aid in your calculation, insert the date in the following formula: DRAW-DOWN CYCLE TIME x 60 = PUMPING RATE (gals) (secs.) (gpm) EXAMPLE: CYCLE TIME is 53 secs.; DRAW-DOWN is 6 gals.; then, PUMPING RATE equals: 6 gals. 53 secs. x 60 = 6.8 gpm See chart on page two for minimum flow rates. NOTE: If your pumping rate is inadequate for the model, do not install your filter until the problem has been corrected. Capacity An iron filter with one cubic foot of filter media regenerated with one Potassium Permanganate feeder will work well for most residential applications. For example, with iron in the range of 3-6 ppm, most filters will need to regenerate every two or three days providing an average family size of four or five people. The specification chart above shows the iron removal capacity in ppm that can be expected on automatic iron filters. The specifications are based on obtaining 6,000 ppm of capacity for each cubic foot of filter media. Two different Potassium Permanganate feeders are available one feeding 2 oz. per regeneration, the other feeding 4 oz. In order to obtain the above capacities, the ph of the water being treated must be 7.0 or above. In the event the water is below 7.0, it must be treated with the appropriate equipment before going through the filter. Removal of Iron, Manganese & Hydrogen Sulfide For the purpose of sizing a filter, consider 1 ppm of manganese equal to 2 ppm of iron and 1 ppm of hydrogen sulphide equal to 3 ppm of iron. Manganese and hydrogen sulphide (sulphur) are more difficult to oxidize than iron. Therefore, we suggest that, when making your sizing calculations and regeneration frequency calculations, calculate iron x 1, manganese x 2 and hydrogen sulphide x 3. All three must equal less than 10 ppm. Manganese is often present in water when iron is present. Hydrogen sulphide can normally be identified by a strong rotten egg odour. 20

21 Power Head Exploded View See parts listing on next page (10) 21

22 Power Head Parts List Item No. Part No. Part Description Quantity B Screw-ST3.5 13(Hexagon with Washer) 4 B Bnt65 Back Cover 1 B Piston Stem Holder 1 A Screw-ST2.9 13(Large Wafer) 1 B Washer-3x13 1 B Main Gear 1 B Screw-M4x14 1 B Screw-ST4.2 12(Large Wafer) 1 B Washer-4x12 1 B Washer-4x9 1 B Refill Regulator 1 B Brine Gear 1 B Nut-M4 1 B Spring Detent 2 B Bnt65 Housing 1 B Screw-ST B Bnt165 Pcb 1 B Bnt165 Front Cover Bnt165 Operation Label Bnt165 Regen. Label 1 B Screw-ST2.9 10(CSK ) 2 B Screw-M3 5 2 B Motor-12v/2rpm Wire Connector 2 B Motor Mounting Plate 1 B Bnt165 Drive Gear 1 A Bnt65 Piston Rod 1 B Idler Gear 1 B Meter Assembly Meter Strain Relief 1 B Spring Idler 1 B Motor Pin 1 B Spring Retainer 1 B Bnt165 Power Cable Bnt65 Power Strain Relief 1 B Ball-1/4inch 2 B Magnet Holder 1 B Magnet-φ B Bnt65 Knob Bnt65 Knob Label 1 B Screw-ST3.5x

23 Control Valve Exploded View See parts listing on next page (12) 23

24 Control Valve Parts List Item N o. P art N o. P art D iscription Q uantity A S crew -M 5 12(H exagon) 3 A S crew -M 5 16(H exagon w ith W asher) 2 A E nd P lug R etainer 1 A B nt65 P iston R od 1 A P iston P in 1 A E nd P lug 1 A Q uad R ing 2 A E nd P lug W asher 1 A P iston R etainer 1 A P iston (E lectrical) 1 A M uffler 1 A S pacer 4 A S eal 5 A B nt65 V alve B ody 1 A O -ring-φ A O -ring-φ A A daptor C oupling 2 A A daptor C lip 2 A S crew -S T4.2 13(H exagon w ith W asher) 2 A S ecure C lip 2 A V alve C onnector 1 A O -ring-φ A S crew A daptor 2 A O -ring-φ A V alve B ottom C onnector 1 A S crew -S T2.9 13(Large W afer) 2 A D rain Fitting 1 A O -R ing-φ A D LFC B utton R etainer 1 A O -R ing-φ A D LFC -2# 1 A B LFC B utton R etainer 1 A B LFC -2# 1 A O -R ing-φ A B B LFC Fitting 1 A B rine Line S creen 1 A B LFC Tube Insert 1 A B LFC Ferrule 1 A B LFC Fitting N ut 1 A S crew -M 5 30(H exagon w ith W asher) 2 A Injector C over 1 A O -R ing-φ A Injector S creen 1 A Injector N ozzle 1 A Injctor Throat 1 A Injector B ody 1 A Injector S eat 1 A O -R ing-φ A Injector S tem 1 A Injector S pacer 1 A O -R ing-φ A Injector C ap 1 A Injector S creen 1 A S pecialw asher 1 A R etaining R ing 1 A O -R ing-φ ) 2 A A ir D isperser 1 A O -R ing-φ

25 Trouble Shooting - Softeners Issue Possible Cause Possible Solution A. Unit fails to initiate a 1. No power supply. Check electrical service, fuse, etc. regeneration cycle. 2. Defective circuit board. Replace faulty parts. B. Water is hard. 3. Power failure. Reset time of day. 1. By-pass valve open. Close by-pass valve. 2. Out of salt. Add salt to tank. 3. Plugged injector / screen. Clean parts. 4. Flow of water blocked to brine tank. Check brine tank refill rate. 5. Hard water in hot water tank. Repeat flushing of hot water tank required. 6. Leak between valve and central tube. Check if central tube is cracked or o-ring is damaged. Replace faulty parts. 7. Internal valve leak. Replace valve seals, spacer, and piston assembly. C. Salt use is high. 1. Refill time is too high. Check refill time setting. D. Low water pressure. 1. Iron or scale build up in line feeding unit. Clean pipes. 2. Iron build up inside valve or tank. Clean control and add resin cleaner to clean bed. Increase regeneration frequency. 3. Inlet of control plugged due to foreign material. Remove piston and clean control valve. E. Resin in drain line. F. Too much water in brine tank. G. Unit fails to draw brine. 1. Air in water system. Check well system for proper air eliminator control. 2. Incorrect drain line flow control (DLFC) button. Check for proper flow rate. 1. Plugged injector or screen. Clean parts. 2. Valve not regenerating. Replace circuit board, motor, or control. 3. Foreign material in brine valve. Clean parts. 1. Drain line flow control is plugged. Clean parts. 2. Injector or screen is plugged. Clean parts. 3. Inlet pressure too low. Increase pressure to 25 PSI. 4. Internal valve leak. Replace seals, spacers, and piston assembly. H. Valve continuously cycles. 1. Defective position sensor PCB. Replace faulty parts. I. Flow to drain continuously. 1. Valve settings incorrect. Check valve settings. 2. Foreign material in control valve. Clean control. 3. Internal leak. Replace seals, spacers, and piston assembly. 25

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