Journey to a Billion Dollar Company
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- Ella Baker
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1 Journey to a Billion Dollar Company
2 David Ossip Chairman & CEO
3 Entrepreneurship at the Nexus of HCM and Technology 1989 Sold Customer Profitability Model to CIBC Harvard MBA Business Machine Interfaces, sold to Amano Corporation of Japan Workbrain, public TSX in 2003, sold to Infor in 2007 $CAD 227M Dayforce (sold to Ceridian) Ceridian, public NYSE and TSX 2018, Equity Value > $CAD 7B LifeWorks, sold to Morneau Sheppel in 2018 $CAD 426M
4 Over 30 years, I have learned scale comes from: Solving a massive problem elegantly Having a brand promise that has purpose Building a great company culture Leveraging all that Canada has to offer
5 The Dayforce Story: Reinventing Ceridian as a Billion Dollar Startup
6 3,450+ live Dayforce customers 60%+ Dayforce revenue CAGR countries served 4.3 Glassdoor Top Employer 350B+ funds moved annually 97%+ customer retention
7 Employees expect more from their employers Cloud technology, access to data, and predictive technologies transformed the workplace and created an opportunity to disrupt the HCM market. Global workforces are borderless and mobile HCM technology needs to get the right data to the right people at the right time Organizations want to make data-driven decisions Regulatory complexity is increasing rapidly Predictive technologies change the way people work
8 HCM is a massive market with homogeneous needs and 10+ year customer relationships, plus platform opportunities 2022 HCM and Payroll Applications $30.5 Billion $21.1 Billion HCM and Payroll Applications Market in HCM and Payroll Applications $21.1 Billion 2018 Payroll Applications $5.1 Billion 9.6% CAGR on HCM and Payroll Applications through 2022 Source: International Data Corporation ( IDC ) market forecast report, titled Worldwide and U.S. Human Capital Management and Payroll Applications Forecast, , published in June 2018
9 Dayforce Identified a opportunity to disrupt the HCM market with a single application for pay, time, and benefits Pay period ends Small window to process high volume of data Payroll commit No work can begin until pay period ends Review & Audit Verify & Process Data, rework and errors carried over Unprocessed Rework Traditional Pay Period
10 Replacing broken serial workflows with continuous calculation of net payroll Pay period ends Payroll commit Access to data allows work to begin immediately Continuous calculation eliminates batch work Accurate and complete payroll submission Review & Audit Verify & Process Pay Period using Dayforce
11 Partnering allowed us to disrupt the market more quickly Ceridian provided knowledge and robust tax and money movement capabilities 5 Cloud 74% Bureau 26% Tax Simplify the business Engage our employees Lead the market
12 We simplified the business to focus on becoming a high-growth technology organization
13 We believe that engaged employees are the key to a great customer experience
14 Ceridian s brand promise is Makes Work Life Better. Our values drive how we act as an organization Customer Focus We listen to our customers with empathy, and we care about them. We win when our customers win. We focus on delivering employee engagement, satisfaction, and productivity to our customers. We celebrate success as a team. Optimism Optimism is planned behavior that leads to success. It begins with preparation. Preparation leads to knowledge, knowledge leads to confidence, and confidence creates success. Diligence Preparation and planning is vital to our success. We establish goals and standards to measure our success against them. We focus on repeatability and reliability. Transparency We are open in the way we communicate and the way we do things. Integrity and accountability drive our behavior. Agility We are flexible and innovative. We confront all challenges with enthusiasm. We encourage change in order to achieve success.
15 Dayforce is culture. With Dayforce, we created a culture of innovation and performance.
16 Ceridian has a highly engaged workforce that is able to attract the top talent across industry Global EDGE Certification in Gender Equality Ceridian named on of the Best Workplaces for Women Glassdoor 2017 Employees Choice Awards David Ossip Top CEO Great Place to Work Certified for Four Consecutive Years
17 Dayforce: Holistic, User-Centric Human Capital Management from Hire to Retire Flexible User Engagement Web Mobile APIs Chat Voice Direct Assistance Single Rule Engine & Database Talent HR & Self-Service Time & Leave Payroll Benefits Open Enrollment Eligibility Tax Pay Rules Payroll Time & Labour Rules Absence Management Time & Attendance Scheduling Labour Planning Separation Employee Records Forms & Workflows Onboarding Language & Preferences Document Management Succession Performance Learning Recruiting Interoperability (Restful API s, OData) Financials Reporting Point Solutions (Provisioning, Employee Recognition, etc.) Pension Systems Other Integrations
18 Employee engagement drives a great experience for our customers Employee Engagement Customer Satisfaction Increases in employee engagement have generated consistent improvements in quality and satisfaction
19 More than 3,450 live Dayforce Customers > 60% CAGR
20 Sierra-Cedar Talent Management Vendor Satisfaction & User Experience ( )
21
22 Building the Next 10 Canadian Success Stories
23 Canada has a globally competitive technology sector we can compete on the world stage Talent Resources Research Capital Mentors Market Access
24 What do we need to build the next 10? 1. Invest in our own economic policies and priorities 2. Avoid favoring multinationals as anchor companies 3. Keep valuable IP and experience in Canada 4. Develop technology leaders that can operate at scale 5. Showcase Canadian success stories
25
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