Implementing Agile Measurement Program Jaisankar Muthukrishnan, Accenture Systems Integration & Technology 1255 Treat Blvd, Walnut Creek, CA 94597
|
|
- Lenard Hodge
- 6 years ago
- Views:
Transcription
1 Implementing Agile Measurement Program Jaisankar Muthukrishnan, Accenture Systems Integration & Technology 1255 Treat Blvd, Walnut Creek, CA Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
2 Agenda Challenges in Measurement Programme Agile Approach Identify and classify needs Clarify Measure Vs Metric Implement using tools Ensure Data Quality Training and Change Management Metrics Analysis 2
3 Challenges in Measurement Programme Single Measurement Programme Does it fit all types of Project/Operation work? Application Development Application Maintenance Application Support Infrastructure Support 3
4 Challenges in Measurement Programme Collecting too many metrics!! 4
5 Agile Approach Training and Change Management 5 Identify and Classify Needs 1 2 Clarify Measure vs Metric Implement using Tools 3 4 Ensure Data Quality Analysis and Specialists 6 5
6 Identify and Classify Needs 6
7 Identify and Classify Needs Identify the stakeholders and understand the needs of the stakeholders Client Project Team Leadership Process Owners 7
8 Identify and Classify Needs Types of needs Understand Current Capability Setting Goals, Estimation, Establish Service Level Agreements Monitor Progress and help in Course Correction Analyze current performance 8
9 Clarify Measure vs Metric 9
10 Measure Vs Metric Do the stakeholders understand the difference between Measure and Metric? Do the stakeholders understand the importance of attributes of measure? 10
11 The caliper is used for measuring the size 11
12 Measure vs Metric Measure Process of Assigning number to a variable based on predefined set of rules Effort Defects Schedule Size Basic Measures are applicable for all types of work Metric Quality indicators that are calculated using Basic measures, to gain insight into process and product quality characteristics. Productivity = Size in FP / Effort in person months. 12
13 Measure - Attributes Effort attributes can be based on the task type Stage Task Effort Review Effort Rework Effort Requirements Analysis Attributes determine the usefulness of measures: 1. Classify the task type as task / review or rework type 2. Classification of tasks at the right level e.g. High level vs detail requirement 3. Follow simple thumb rules such as 8/80 (Minimum of 8 hours and Max of 80 hours for any task) 13
14 Implement Using Tools 14
15 Implement Using Tools Key Considerations Keep tools simple to increase usage of tools Tool should enable capture of Measures at the right granularity Tools should enable workflows and the associated attributes for the work flows Deliverables, Risk, Issue, Reviews, Action Items e.g. Tracking of Deliverables/Work requests from New Approved Tools should have integration across various processes e.g. Integration Between Change Control and Deliverables Tools should be used by everyone in the Project Deliverable Review Problems 15
16 Ensure Data Quality 16
17 Ensuring Data Quality Precision vs. Accuracy Key Considerations Start the implementation of the measures captured from the first Week of the project Provide feedback loop on the process at the required level of granularity Ensure project Status reports use data from the tools Develop Diagnostic reports on possible errors in the use of tools Coach projects continuously until the team ensures data quality Train leads on methods to identify data quality related issues 17
18 Training and Change Management 18
19 Training and Change Management Measurement Programme implementation is a big change Use change Management Tools to manage the change Get sponsorship from the leadership for the change implementation 19
20 Training and Change Management Provide focused training program for different roles 20
21 Training and Change Management Change messaging to You are alone. 21
22 Analysis & Specialists 22
23 Analysis & Specialists Excerpt from Weekly Scorecard Schedule Budget Key Considerations Scope & Execution Safety Quality & Risk Behaviour Develop tools for Metrics analysis Metrics analysis should be fully linked to the processes the metrics represents. 23
24 Analysis & Specialists Specialists to provide the right insights 24
25 Questions? 25
26 Thank You
OPTIMIZED FOR EXCELLENCE. An Incentive Compensation Management (ICM) Assessment Case Study of OpenText Corporation
OPTIMIZED FOR EXCELLENCE An Incentive Compensation Management (ICM) Assessment Case Study of OpenText Corporation This case study follows OpenText as they partnered with Xactly Strategic Services to complete
More informationPractical Process Improvement: the Journey and Benefits
Practical Process Improvement: the Journey and Benefits 27-29 September 2004 Colin Connaughton AMS Metrics Consultant CMM, Capability Maturity Model, and Capability Maturity Modeling are registered in
More informationGLP Compliance Assurance vs. Quality Assurance. Quality Beyond GLP Compliance
GLP Compliance Assurance vs. Quality Assurance Quality Beyond GLP Compliance Jennifer Pangborn Quality Assurance Specialist 1 Outline Why QAU is here? Quality Assurance beyond GLP Compliance Expanding
More informationChallenges in Building Productivity Baseline by Lakshmi Menon & Swaminathan Subraman
in Building Productivity Baseline by Lakshmi Menon & Swaminathan Subraman Reviewed by Pradip Naik Accenture services Pvt ltd Divyasree Techno park SEZ Sy No 36/2 Kundanahalli Village K R Puram Hobli Whitefield
More informationAppendix 4 Certified Management Consultant (CMC) ICMCI Summary Common Body of Knowledge (CMC004) Page 1 of 8
Page 1 of 8 This is a broad statement of topics that covers the scope of a management consultant s work. Each member institute of ICMCI should have its own Body of Knowledge developed to incorporate relevant
More informationProcess for Managing Service Transition Efficiently. By Ravinder Singh Zandu
Process for Managing Service Transition Efficiently By Ravinder Singh Zandu Project Pain points Typical budget over-runs 30%; 1 in 6 projects going more than 50 % over budget;10 out of 29 projects on the
More informationOPTIMUS SBR AFS. Accountability Framework System CHOICE TOOLS. PRECISION AIM. BOLD ATTITUDE.
OPTIMUS SBR CHOICE TOOLS. PRECISION AIM. BOLD ATTITUDE. Aligning your organization to a common vision means moving forward in the right direction. Does your organization know where it is going? AFS Accountability
More informationOrganizational Change Through Metrics
Organizational Change Through Metrics Speaker: Allen Hurst and Heather Rainey Company: Improving Enterprises Website: www.improvingenterprises.com Welcome to the PMI Houston Conference & Expo 2015 Please
More informationCan Change Management Support Agile Without Being Agile?
Can Change Management Support Agile Without Being Agile? Eric J Hansen Agenda How Big is The Highway? Frontage Roads Support the Highway Travel Tips (Best Practices) How Big is The Highway? Where Are The
More informationACCELERATE TO THE NEW ACCELERATING BIG DATA ADOPTION
ACCELERATE TO THE NEW ACCELERATING BIG DATA ADOPTION IT S NO LONGER ENOUGH TO BUILD IT AND RELY ON THE PROMISE OF BIG DATA FOR USERS TO COME YOU MUST ACTIVELY DRIVE USER ADOPTION TO SUCCEED WITH YOUR BIG
More informationBalanced Perspective. Managing software development from a business and technical point of view. IBM Software Group
IBM Software Group Balanced Perspective Managing software development from a business and technical point of view Michel Speranski IBM Rational michel.speranski@fr.ibm.com 2006 IBM Corporation Agenda The
More informationIntroduction to Disciplined Agile Delivery
IBM Software Group Introduction to Disciplined Agile Delivery 2010 IBM Corporation Agenda What is Agile Why are organizations moving to Agile and what challenges do they face How IBM is addressing these
More informationSituational Leadership Program
Presents. Getting Your Leadership to Perform Cell: 01755684690, Phone : +88 02 9833180, E-mail: sales@mindmapperbd.com, www.mindmapperbd.com Course Overview.A 2- day training course for managers This unique
More informationMetric systems for executive overview
Metric systems for executive overview Martin Woznica & Jesse Crowley Presenter Title October 24 th, 2012 Copyright 2011 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a registered
More informationTips For Organizations Working Together at Different Maturity Levels
Tips For Organizations Working Together at Different Maturity Levels SEPG March 26-29, 2007 Austin, Texas Agenda Accenture overview Case study context Change curve overview Tips and hints for achieving
More informationDriving performance through. Customer Centric Mindset
Driving performance through Driving leadership Performance and employee through behavior a Customer Centric Mindset Ana Dutra November 6, 2007 November 26, 2007 Copyright 2007 Accenture All Rights Reserved.
More informationMaintenance Management Master Processes Learning Plan
Purpose: Learn how to design and build management es so they operate most effectively and efficiently, and achieve the best business outcomes with your 1 Module 1 Management Overview 1. Management Overview
More informationAssessment of: Mr. Sample. 13/545 St Kilda Rd, Melbourne, Vic 3004 Tel: Fax:
Assessment of: Mr. Sample 13/545 St Kilda Rd, Melbourne, Vic 3004 Tel: 03 95105158 Fax: 03 95298850 www.caliper.com.au Page 1 SCHOOL OF INSPIRED LEADERSHIP Assessment of: Mr. Sample This report has been
More informationSeven Consulting Benefits Management Capability Overview
Introduction to Seven Consulting Seven Consulting Benefits Management Capability Overview COPYRIGHT SEVEN CONSULTING 2018 ALL RIGHTS RESER Delivering for Australia s most respected organisations since
More informationCommon Recommendations to Improve Nonprofits and Their Order of Implementation
Common Recommendations to Improve Nonprofits and Their Order of Implementation The ultimate list of recommendations that a nonprofit should implement should be the result of a careful organizational assessment,
More informationAssistant Deputy Minister Profile
Assistant Deputy Minister Profile September 2015 Role Summary: Reporting to the Deputy Minister, the primary areas of focus for the Assistant Deputy Minister are: Provide advice and support to the Deputy
More information[2 conference days, 1 workshop day] Focused on best practices and emerging technologies in the Software Development industry
19-21 March, 2019 [2 conference days, 1 workshop day] Focused on core principles and concepts of the DevOps methodologies, tools and approaches 14-16 May, 2019 [2 conference days, 1 workshop day] Focused
More informationDoes your organization Establish Career Path for all Organizational Project Management Roles"?
Best Practice ID SAM Question Domain Process Improvement Stage 8640 Does your organizaron Control the Define Roadmap Control 8750 Does your organizaron Improve the Define Roadmap Improve 8760 Does your
More informationWORKGROUP-LEVEL OVERVIEW. What You Will Learn. What You Will Apply To Your Workgroup
INTRODUCTION TO PERFORMANCE SCORECARDS WORKGROUP-LEVEL OVERVIEW What You Will Learn 1. By implementing Performance Scorecards, you are adopting an organized, proven method of defining key business outcomes
More informationFit for Purpose Driving Organizational Maturity via Evolutionary Change
Fit for Purpose Driving Organizational Maturity via Evolutionary Change Mike Leber Agile & Lean Coach Twitter: @michael_leber http://agileexperts.at !!!"#$%&'$()$#*+",*-. !"#"$%&'()%*)+,-".'/01+2)3 My
More informationexecution+: Affordable, Effective Organizational Change
execution+: Affordable, Effective Organizational Change Rob Adams Raytheon November 8 th, 2012 Copyright 2012 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a registered trademark
More informationLessons Learned while Structuring a Leadership Development Framework. LEADS in a Caring Environment
Lessons Learned while Structuring a Leadership Development Framework LEADS in a Caring Environment Agenda q Designing a Leadership Development Framework q Embedding our Evaluation Strategy q Lessons Learned
More informationUNLEASHING INNOVATION: A CLOSER LOOK AT EXECUTION
UNLEASHING INNOVATION: A CLOSER LOOK AT EXECUTION STUDYING GOVERNMENT INNOVATION Using our Innovation Framework, Accenture conducted a global study of government innovation. This report focuses on the
More informationCSR / Sustainability Governance and Management Assessment By Coro Strandberg President, Strandberg Consulting
Introduction CSR / Sustainability Governance and Management Assessment By Coro Strandberg President, Strandberg Consulting www.corostrandberg.com November 2015 Companies which adopt CSR or sustainability
More informationThe Challenge of Agile Estimating
The Challenge of Agile Estimating Christina Donadi Heather Nayhouse SCEA/ISPA National Conference, Albuquerque, New Mexico June 2011 2011 TASC, Inc. Agenda Overview of Agile Development Importance of Agile
More informationIntroduction to Seven Consulting. Sponsor Coaching Capability Overview TEAMWORK TRANSPARENCY DELIVERY
Introduction to Seven Consulting Sponsor Coaching Capability Overview COPYRIGHT SEVEN CONSULTING 2018 ALL RIGHTS RESER Delivering for Australia s most respected organisations since 2002 2 COPYRIGHT SEVEN
More informationTalent Community of Expertise
Future-State HR Service Delivery Model Operating Model Design IMPACT CoE HR Leadership Communications Change Management Executive Recruitment Talent Community of Expertise Talent Recruitment Talent Management
More informationWatson Internet of Things. Agile Development Why requirements matter
Watson Internet of Things Agile Development Why requirements matter Executive summary The clear benefits of agile development better collaboration, incremental delivery, early error detection and the elimination
More informationV-Model and Scrum in medical device context
Focus on specification V-Model and Scrum in medical device context Senior specialist Carsten Jørgensen, CNJG@FORCE.DK Stakeholder and product requirements Stakeholder requirements specification (Usually
More informationScrum an Agile Process
Topics 1) Who does what in a Scrum team? 2) What does a week as a Scrum developer look like? Scrum an Agile Process CMPT 373 Slides 01 Dr. B. Fraser 17-09-01 2 17-09-01 1 Software Development Process Recap
More informationDriving Prescribing Behaviors: Using Linkage Analysis for ROI-Based Decisions. Excerpts from Burke s PMRG ANC presentation
Driving Prescribing Behaviors: Using Linkage Analysis for ROI-Based Decisions Excerpts from Burke s PMRG ANC presentation Driving Prescribing Behaviors Thesis: Linking primary and secondary data to discover
More informationApproximately 650 registrants from around the world
Approximately 650 registrants from around the world Take advantage of all Directions Magazine has to offer Sign up to receive the Directions Magazine newsletter www.directionsmag.com/subscription Visit
More informationStrategic Roadmap for Culture of Innovation & Program Scorecard
Strategic Roadmap for Culture of & Sponsor: Tom Vellenga MBA 6220 Team 4: Katie Blake, Molly Daugherty, Ryan Halsch, Ian Kitchen, Jon Lund, Rahul Shah, Liz White Agenda Goals Determine what is in scope
More informationCENTRE (Common Enterprise Resource)
CENTRE (Common Enterprise Resource) Systems and Software Engineering Platform designed for CMMI compliance Capability Maturity Model Integration (CMMI) is a process improvement approach that provides organizations
More informationGIANCARLO POLI SAMUEL CORRAL PHILIP KYTE
GIANCARLO POLI SAMUEL CORRAL PHILIP KYTE LEADING CORPORATE QUALITY DEPARTMENTS ARE SHEDDING THEIR BIG BROTHER REPUTATION. Known for years as the group that delivered the final yea or nay on products, Quality
More informationStop scaling Start growing an agile organization. agile42 the agile coaching company All rights reserved. Copyright
Stop scaling Start growing an agile organization agile42 the agile coaching company www.agile42.com All rights reserved. Copyright 2007-2016. Andrea Tomasini Agile Coach & Trainer andrea.tomasini@agile42.com
More informationFindings from the Forbes Insights Report. Intelligent Automation Creates Value for Finance & Accounting
Findings from the Forbes Insights Report Intelligent Automation Creates Value for Finance & Accounting Intelligent Automation is the next generation of RPA that brings together RPA-extended capabilities
More informationPortfolio, Program, Project, PMO, Process Specialists Exceeding Expectations
Portfolio, Program, Project, PMO, Process Specialists Exceeding Expectations Challenges In Transitioning To An Agile Environment NY SPIN Meeting, April 17, 2012 Marc H. Fiedler Director, PM s P5 Management
More informationGETTING STARTED WITH LEAN CONSTRUCTION. A guide for project teams
GETTING STARTED WITH LEAN CONSTRUCTION A guide for project teams HOW TO USE THIS DOCUMENT Outlined in this guide are foundational steps for helping project teams improve the predictability and profitability
More informationA CHANGE MANAGEMENT I L E
Intersection of Agile and Change Management: he Study A CHANGE MANAGEMEN I L E A synopsis of Prosci s leading research on the intersection of change management and Agile iterative development. www.prosci.com
More informationPennsylvania s Global XML Document Creation Process (DCP) Pilot Project
Pennsylvania s Global XML Document Creation Process (DCP) Pilot Project Problem Statement JNET recognized a need for a repeatable Global XML compliant message exchange process. Process must define artifacts
More informationNet Promoter Driving loyalty in lean times
Net Promoter Driving loyalty in lean times Satmetrix Presentation June 09 2009 Satmetrix, Inc. All rights reserved 2 The Net Promoter Score How likely is it that you would recommend [Company XYZ] to a
More informationKnowledge Centered Services
Knowledge Centered Services Jeffrey Toaddy Andrew Graf Things I ve left out Terminology Evolve Loop Organizing your KCS project Phases Expected metric impacts What keeps you up at night? Repetitive questions
More informationResults without Authority: Controlling a Project when the Team Doesn t Report to You. Tom Kendrick, Program Manager
Results without Authority: Controlling a Project when the Team Doesn t Report to You Tom Kendrick, Program Manager WWW.FailureProofProjects.com TKendrick@JPS.Net Process Influence Metrics Sources of Control
More informationOBJECTIVE VISIONARY OF CMMI HIGH MATURITY PRACTICES WITH AGILE & DEVOPS
OBJECTIVE VISIONARY OF CMMI HIGH MATURITY PRACTICES WITH AGILE & DEVOPS NAME: Wael Philops TITLE: Manager QA & Risk ORGANIZATION: ITS AGENDA Who are we? ITS Development methodology Transformation To Agile
More informationPOSITION DESCRIPTION. 1. POSITION TITLE: National Manager, Business Development Consultants, Defence, Energy, Manufacturing and Telecoms
- 1 - POSITION DESCRIPTION 1. POSITION TITLE: National Manager, Business Development Consultants, Defence, Energy, Manufacturing and Telecoms 2. JOB CLASSIFICATION: Level 4 3. TEAM NAME: Business Development
More informationWhat CEO s Want 2017
What CEO s Want 2017 Today s Presenter: Jeoff Burris Principal, Advanced Purchasing Dynamics >30 years manufacturing purchasing experience Founded APD in 2004 Helps clients make their investment in purchasing
More informationAccurate Role Description
Accurate Role Description Position: Accurate Role Description Position: Member Service Officer As at: June 2018 Behavioural Guidelines Specific examples of the types of behaviour the organization would
More informationIn this Part 6 we will cover:
August 2007 Ten Steps to Comprehensive Project Portfolio Management Part 6 Tips on Steps 8 & 9 By R. Max Wideman This series of papers has been developed from our work in upgrading TenStep's PortfolioStep.
More informationImplementing Fellowship One
Implementing Fellowship One 1 OVERVIEW Fellowship Technologies offers several different Fellowship One implementation packages to meet the needs of churches of all sizes. The primary goal of the implementation
More informationTop 5 Reasons Why Agile Fails (and how to avoid them!) March 2017
Top 5 Reasons Why Agile Fails (and how to avoid them!) March 2017 Ten10 will be presenting on some of the common reasons we see why Agile fails, and how these can be avoided. Name: Steven Osman Role: Ten10
More informationPramoul Nurach. Sairung Inlert
1 2 Pramoul Nurach Sairung Inlert Pramoul Nurach is a Professional Development and Resources Manager of Microsoft Consulting Services. He had completed Bachelor Degree in Computer and Communication Engineering
More informationTransforming Business Needs into Business Value. Path to Agility May 2013
Transforming Business Needs into Business Value Path to Agility May 2013 Agile Transformation Professional services career Large scale projects Application development & Integration Project management
More informationAutodesk Improving quality and client satisfaction
Autodesk Improving quality and client satisfaction Mike Keane UK & I Construction 2013 Autodesk Objectives Objectives To demonstrate how Autodesk can help you deliver a better product, faster, and with
More information6. IT Governance 2006
6. IT Governance 2006 Introduction The Emerging Enterprise Model 3 p IT is an integral part of the business p IT governance is an integral part of corporate governance 4 Challenges for the IT IT gets more
More informationTest Early with Agile ATDD
Test Early with Agile ATDD Combining Agile Processes with T&E Acceptance Test Driven Development Joshua Strain, Systems Engineer This document does not contain technology or Technical Data controlled under
More informationNational Association of Patent Practitioners 20 th Annual Meeting and Conference
National Association of Patent Practitioners 20 th Annual Meeting and Conference Martin Rater Office of Patent Quality Assurance, USPTO July 28, 2016 1 USPTO Quality Measurements Challenges, Processes,
More information4/10/2014. Developing an HR Strategic Plan A Step by Step Approach. Agenda. By a Show of Hands: The HR Strategic Plan. Critical Success Factors
Developing an HR Strategic Plan A Step by Step Approach Sue Jones Managing Director - KLS Group (541) 213-2075 sue@theklsapproach.com www.theklsapproach.com Creating an HR Strategy Agenda The HR Strategic
More informationPPM Assessment. Analyze Your PPM Practices In-Depth for Systematic Improvement
Assessment Analyze Your Practices In-Depth for Systematic Improvement Your Journey Starts Here. Understand Your Strengths & Weaknesses Evaluate Performance and Required Next Steps by Area Build a Improvement
More informationISO 9001:2000 Drives Process Changes at Siemens
Select Q&A, M. Davis Research Note 20 December 2002 ISO 9001:2000 Drives Process Changes at Siemens Siemens Medical Solutions Health Services is an early enterprise vendor adopter of ISO 9001:2000. It
More informationSCIENTIFIC LADDER. Scientific Ladder February 2012 Page 1 of 12
SCIENTIFIC LADDER This Scientific Ladder document is a supplement to the Point Rating Evaluation Plan (PREP) guide chart, stream definitions and benchmarks to assist with classifying scientific jobs by
More informationSponsorship and Leadership
Sponsorship Leadership Contents Introduction... 2 Purpose... 2 Scope of Sponsorship Leadership for the project... 2 The Approach... 2 1. Sponsorship Leadership stakeholders... 3 2. Assess Influence Levels
More informationCity of Saskatoon. HR Function Health Check and Development of an HR Strategy. Final Report February 12, 2018
City of Saskatoon HR Function Health Check and Development of an HR Strategy Final Report February 12, 2018 Contents Background A. Purpose of this report B. Project scope Executive summary 6 Phase 1: HR
More information4/26. Analytics Strategy
1/26 Qlik Advisory As a part of Qlik Consulting, Qlik Advisory works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics
More informationBusiness Partner Identity System / Co-marketing
Business Partner Identity System / Co-marketing April 2015 IBM PartnerWorld Nancy Salisbury nancys@us.ibm.com Agenda IBM Business Partner (BP) Mark vs. IBM 8-bar logo Overview of identity system elements
More informationOutcomes Achieved on a Must-Win Project Prosci Webinar Slides
Outcomes Achieved on a Must-Win Project Part 2: Outcomes Achieved through Success on a Must-Win Project Prosci Webinar What does a new change management journey look like for other organizations? Prosci.
More informationIT Project Management. Essentials of IT project management 25 Sep 2017
IT Project Management Essentials of IT project management Accenture@NTNU 25 Sep 2017 ? 2 Essentials of IT project management 3 Definitions What do we mean by Project? A project is a temporary discrete
More informationUNDERSTANDING. CLOUD VALUE How to Take Your Cloud Program to the Next Level by Expanding Adoption
UNDERSTANDING CLOUD VALUE How to Take Your Cloud Program to the Next Level by Expanding Adoption THE CASE FOR EXPANDING CLOUD ADOPTION 3 BREAKING DOWN THE CLOUD VALUE CURVE 4 HOW TO ADVANCE YOUR BUSINESS
More informationSCRUM. A Case Study on Agile Processes in Curriculum Development at Red Hat. Jim Rigsbee. Fall Conference 2016
SCRUM A Case Study on Agile Processes in Curriculum Development at Red Hat Jim Rigsbee Fall Conference 2016 The Computer Education Management Association Agenda Case Study What We Were Doing What We Wanted
More informationExecutive Director Profile
Executive Director Profile February 2016 Role Summary: Reporting to the Assistant Deputy Minister 1, the primary areas of focus for the Executive Director are: Provide advice and support to the Assistant
More information@xroadstree. STATIK Beyond the Classroom: Adopting Systems Thinking with Powerful Simplicity
STATIK Beyond the Classroom: Adopting Systems Thinking with Powerful Simplicity The Systems Thinking Approach to Introducing Kanban 1. Purpose of the Service 2. Sources of Dissatisfaction 3. Demand Analysis
More informationLet s Talk About Being Agile
Let s Talk About Being Agile Using Agile & Scrum For Project Success 27 August 2018 Agile & Scum 2 Certified Scrum Master Dec 2010 3 Agile Contributors Kent Beck Mike Beedle Arie van Bennekum Alistair
More informationTime 3:15-4:00 Session TBD: Better Processes Leading to Better Communication (Room 205)
Gloria Simas IT Division Architecture Team - Business Architect, Covered California Sean Hansen Director of Operations, Kiefer Consulting, Inc. Matt Greene Senior SharePoint Consultant, Kiefer Consulting,
More informationRESCUING A TROUBLED PROJECT
RESCUING A TROUBLED PROJECT INTRODUCTION Most endeavors, business or personal, are bound to face challenges at one point or another. The introduction of a new product may encounter problems while manufacturing
More informationThe ABC of Agile Business Change. James Yoxall BCS 17 September, 2013
The ABC of Agile Business Change James Yoxall BCS 17 September, 2013 Introduction Purpose is to explore the concept of Agile Business Change What does it mean? Why might it be a good thing? Where and when
More informationA conversation about the framework for performance excellence PERFORM LIKE A ROCK STAR!
A conversation about the framework for performance excellence PERFORM LIKE A ROCK STAR! Like Olympic athletes, pursing performance excellence in our work implies that we optimize every factor that goes
More informationLeadership Agility Profile: 360 Assessment. Prepared for J. SAMPLE DATE
Prepared for J. SAMPLE About this Report Introduction LEADERSHIP that special quality that enables leaders to achieve extraordinary success. In today's uncertain world the need for leadership is at an
More informationInspire. Educate. Unite.
Cogent Project Management 12 May 2017 Mission + Purpose Cogence (Latin) To drive together or Thinking that is well organized The purpose of the Alliance is to bring Owners and Developers, Architects and
More informationPlans for a Balanced Scorecard Approach to Information Security Metrics
MetriCon 3.0 Workshop Presentation Plans for a Balanced Scorecard Approach to Information Security Metrics Kevin Peuhkurinen The Great-West Life Assurance Company Background The Information Security Office
More informationSHOULD THEY STAY OR SHOULD THEY GO? MIGRATING LEGACY INSURANCE DATA
LEGACY BLOCKS: SHOULD THEY STAY OR SHOULD THEY GO? MIGRATING LEGACY INSURANCE DATA DATA IS THE CURRENCY OF TODAY S DIGITAL ECONOMY, AND IT S NEVER BEEN EASIER AND MORE SECURE TO MIGRATE LEGACY DATA AND
More informationHi, I thank PMI for inviting me to present here at the PMI Global Congress in Vancouver in Canada at the 22 nd of October.
Hi, I thank PMI for inviting me to present here at the PMI Global Congress in Vancouver in Canada at the 22 nd of October. The topic of my presentation is about Managing an ITIL SaaS Implementation IT
More informationBank of Ireland. Service Integration as a means to govern a multivendor. 11 th October 2013
Bank of Ireland Integration as a means to govern a multivendor IT estate 11 th October 2013 Gerry Flanagan (Accenture) Sharon Donnelly (Bank of Ireland) Agenda Introductions What is Introduction and why
More informationMEDITECH EXPANSE. How do you Measure True Success? // JULY 2018
MEDITECH EXPANSE How do you Measure True Success? // JULY 2018 II TABLE OF CONTENTS Project Success... 1 Best Practices and Standard Content / Change Management.... 1 Big Bang Approach... 1 Planning &
More informationLean Project Delivery Operating System
Lean Project Delivery Operating System David MacNeel & Dan Passick, On Point Lean OCTOBER 16, 2017 LCI Education & Training Lean Construction Institute Provider Number H561 LCI Learning Module: Introduction
More informationDriving GIS Adoption through Organizational Change. David Schneider Jennifer Vaughan-Gibson
Driving GIS Adoption through Organizational Change David Schneider Jennifer Vaughan-Gibson Agenda Change Management Framework Overview Planning for People in Geospatial Strategy Accelerate Project Results
More informationStepping Into A Distressed Project And Using Agile Tools To Get Out Of The Ditch
Stepping Into A Distressed Project And Using Agile Tools To Get Out Of The Ditch About Your Presenters Alan Czako, PSM, PMP Quick Solutions, Inc. Manager, Solutions Delivery; Agile Coach 20+ years IT experience
More informationAchieving Balance: The New Pivotal Points of Software Development
White Paper Software Delivery & Testing Achieving Balance: The New Pivotal Points of Software Development A rational model of software is to design it quickly; the economic pressure to improvise presents
More informationTechnology Services & Solutions (TSS), Shared Services Branch (SSB)
Senior Test Analyst Technology Services & Solutions (TSS), Shared Services Branch (SSB) The Senior Test Analyst provides high quality test analysis to projects and business as usual change across the organisation.
More informationMANAGEMENT AND LEADERSHIP QUESTIONNAIRE
MANAGEMENT AND LEADERSHIP QUESTIONNAIRE Personal Report JOHN SMITH 2017 MySkillsProfile. All rights reserved. Introduction The MLQ30 leadership assessment test measures your management and leadership competencies
More informationAn Enterprise Wide CMMI Implementation at Accenture by Sarah Bengzon
An Enterprise Wide CMMI Implementation at Accenture by Sarah Bengzon NDIA CMMI Technology Conference Denver, Colorado November 2005 Accenture, its logo, and High Performance Delivered are trademarks of
More informationSuccessful implementation of MS Office 365 for C-level and HR
Successful implementation of MS Office 365 for C-level and HR Wiki Wednesday Feb. 6th Els De Stercke Change Manager WHO IS WHO Yolanda Kerkhofs Change Manager Frank Van Hamel LMS365 Specialist Tom Truyers
More informationShared Services in the Financial Services Industry: An Operating Model to Reach Strategic Goals
Shared Services in the Financial Services Industry: An Operating Model to Reach Strategic Goals Financial institutions have sought to enhance back- and middle office operations to deliver sustainable cost
More informationEffective Test Automation of SAP Implementations
Effective Test Automation of SAP Implementations Vipin Kumar Managing Director & Software Engineering Evangelist Astra Infotech Pvt Ltd vk@astrainfotech.com QM15 2009 IBM Corporation Agenda Introduction
More informationKanban Maturity Model: What s in it for me? Teodora Bozheva, Berriprocess
Kanban Maturity Model: What s in it for me? Teodora Bozheva, Berriprocess KMM Users Coach: I need relevant ideas to help my organization improve. Project/ Service Manager: I need appropriate practices
More informationCisco ONE Enterprise Cloud Suite
Cisco ONE Enterprise Cloud Suite Service Management 1 2016 2016 Cisco Cisco and/or and/or its affiliates. its affiliates. All rights All rights reserved. reserved. Benefits Increases customer satisfaction
More information